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Exterior view, W Hotel Cemerlang in Kota Bharu
Deluxe Single Room - Bed, W Hotel Cemerlang in Kota Bharu
a building with a sign on the side of it, W Hotel Cemerlang in Kota Bharu
Lobby, W Hotel Cemerlang in Kota Bharu
a bathroom with a sink, toilet, and bathtub, W Hotel Cemerlang in Kota Bharu
a bathroom with a light on and a cord attached to the wall, W Hotel Cemerlang in Kota Bharu
Exterior view, W Hotel Cemerlang in Kota Bharu

Removed from saved list

8.3

Excellent

1,937 reviews

1,937 reviews

Housekeeping91
Car Park7
Breakfast3
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Pasar Besar Siti Khadijah 970 m
Istana Jahar 1.1 km
Kelantan State Museum 1.2 km
Handicraft Village and Craft Museum 1.2 km
Bank Kerapu 1.3 km
Masjid Muhammadi 1.3 km
War Museum 1.4 km
Min Fireflies Garden 6.6 km
Pantai Sabak 9.9 km
Nearby landmarks
Cosmospoint International College of Technology 250 m
Masjid An Naim 280 m
Public Bank @ Jalan Kebun Sultan 530 m
Mydin 580 m
Raja Perempuan Zainab II Hospital 600 m
Hospital Kota Bharu 640 m
Anti Gravity Dive Solutions 650 m
Pantai Timur Kota Bharu 680 m
Bank Simpanan Nasional @ Jalan Pintu Pong 710 m
HSBC Bank 750 m

W Hotel Cemerlang

Lot 1021 & 1030 Jalan Sri Cemerlang 1/27 Seksyen 27, Kota Bharu City Centre, Kota Bharu, Malaysia, 15300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kota Bharu City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pantai Cahaya Bulan. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

880 meters to public transportation

Check-in [24-hour]

Inside city center

990 meters to Pasar Besar Siti Khadijah

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Room service [24-hour]

Restaurants

Room service

Wi-Fi in public areas

This property is in high demand!

49 travelers have booked today.

Value for money8.6
Location rating8.5
Nearest airportKota Bharu Airport (KBR) - Malaysia
Distance to airport6.7 km

Rooms available at W Hotel Cemerlang

Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Family Suite
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 2 single beds and 1 double ...
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Deluxe Double Room
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 double bed
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Superior Suite
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Deluxe Single Room
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 1 single bed
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Deluxe Triple
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed and 1 single b...
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Deluxe Twin Room
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Room 1 Double bed No window
...
  • Room size: 16 m²/172 ft²
  • 1 double bed
Enter dates to see prices
Familiar Deluxe
...
    Enter dates to see prices
    Triple Room Panoramic
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at W Hotel Cemerlang?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to W Hotel Cemerlang?

      For those who wish to drive their own cars, W Hotel Cemerlang has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

      What is the smoking policy at W Hotel Cemerlang?

      W Hotel Cemerlang does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to W Hotel Cemerlang?

      Kota Bharu Bus Station is the closest train, metro, or bus station, about 860 m away from W Hotel Cemerlang.

      What restaurants are nearby W Hotel Cemerlang?

      Restaurants including Kopitiam Kita, Yati Ayam Percik and Wau Restaurant are popular in W Hotel Cemerlang’s neighborhood which is known as Kota Bharu City Centre.

      What popular shopping places are close to W Hotel Cemerlang?

      Located in the Kota Bharu City Centre area, W Hotel Cemerlang is close to great shopping choices like Aeon Mall Kota Bharu, Anti Gravity Dive Solutions and Parkson Kota Bharu Trade Centre.

      What are popular attractions near W Hotel Cemerlang?

      Guests at W Hotel Cemerlang can easily visit Istana Jahar, Masjid Muhammadi and Handicraft Village and Craft Museum located in the Kota Bharu City Centre area.

      What popular natural sightseeing spots are close to W Hotel Cemerlang?

      W Hotel Cemerlang is located in the Kota Bharu City Centre area, which is famous for natural sightseeing destinations such as Padang Bola Taman Guru.

      See map

      Explore the neighborhood

      What people love about W Hotel Cemerlang

      • 8.8

        Excellent
        Cleanliness

        "The room is clean and comfortable and wireless internet is available (sometimes is not working properly)."

        Su

        |

        January 2, 2023

      • 10

        Exceptional
        Cleanliness

        "Very comfortable and very nice and clean."

        PUTERI

        |

        December 29, 2022

      • 10

        Exceptional
        Location

        "Easy to find eat, good stay, good location."

        NOR

        |

        January 20, 2023

      Property ranking|Compared to 675 Kota Bharu properties
      See all rankings
      Cheapest price score
      Value for money score
      8.6/10
      Service score
      8.5/10
      Cleanliness score
      8.3/10
      Better than
      94
      %
      of Kota Bharu properties
      Better than
      92
      %
      of Kota Bharu properties
      Better than
      89
      %
      of Kota Bharu properties
      Better than
      89
      %
      of Kota Bharu properties
      Overall rating:

      8.3

      Excellent
      1,937 reviews
      Cleanliness
      8.3
      Facilities
      7.6
      Location
      8.5
      Read all reviews >
      What travelers say they love:
      Comfortable bed, room is big for a family of four.
      Daphne from Malaysia
      Family with older children
      More about W Hotel Cemerlang

      More about W Hotel Cemerlang

      W Hotel Cemerlang

      For travelers who want to take in the sights and sounds of Kota Bharu, W Hotel Cemerlang is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kota Bharu has to offer.
      At W Hotel Cemerlang, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out.
      Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the W Hotel Cemerlang. For health reasons, smoking is not permitted anywhere inside the hotel.
      All rooms at W Hotel Cemerlang are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
      Bathroom amenities are just as important as others, and at the hotel you'll find toiletries available in some guest bathrooms.


      Dining and things to do

      A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.


      Around the property

      Be sure to visit some of the city's popular sights during your stay in Kota Bharu. Be sure to stop by Istana Jahar located 1.0 km away, one of the most famous of all local landmarks.


      Reasons to stay here

      Find rooms here that are cheaper than 93% of all other options in the city.
      Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
      According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Kota Bharu.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.6

      Most talked about facilities

      Housekeeping

      5 mentions

      Car Park

      1 mention

      Languages spoken
      • English
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Restaurants
      • Room service [24-hour]
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Services and conveniences
      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Food delivery
      • Ironing service
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      Getting around
      • Car park [free of charge]
      • Car park [nearby]
      Available in all rooms
      • Air conditioning
      • Clothes rack
      • Desk
      • Fire extinguisher
      • Free bottled water
      • Ironing facilities
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Socket near the bed
      • Toiletries
      • Trash cans
      • Wi-Fi [free]
      • Wooden/parqueted flooring

      Location

      Lot 1021 & 1030 Jalan Sri Cemerlang 1/27 Seksyen 27, Kota Bharu City Centre, Kota Bharu, Malaysia, 15300
      Excellent
      Location

      8.5

      Airports
      • Kota Bharu Airport (KBR) - Malaysia
        6.7 km
      • Narathiwat Airport (NAW) - Thailand
        70.2 km
      Public transportation
      • Kota Bharu Bus Station
        860 m
      • Wakaf Bharu Train Station
        5.3 km
      Hospital or clinic
      • Raja Perempuan Zainab II Hospital
        600 m
      Shopping
      • Aeon Mall Kota Bharu
        2.9 km
      Convenience store
      • 7 Eleven
        180 m
      Cash withdrawal
      • ATM
        620 m

      What's nearby

      Popular landmarks
      • Pasar Besar Siti Khadijah
        970 m
      • Istana Jahar
        1.1 km
      • Kelantan State Museum
        1.2 km
      • Handicraft Village and Craft Museum
        1.2 km
      • Bank Kerapu
        1.3 km
      • Masjid Muhammadi
        1.3 km
      • War Museum
        1.4 km
      • Min Fireflies Garden
        6.6 km
      • Pantai Sabak
        9.9 km
      Nearby landmarks
      • Cosmospoint International College of Technology
        250 m
      • Masjid An Naim
        280 m
      • Public Bank @ Jalan Kebun Sultan
        530 m
      • Mydin
        580 m
      • Raja Perempuan Zainab II Hospital
        600 m
      • Hospital Kota Bharu
        640 m
      • Anti Gravity Dive Solutions
        650 m
      • Pantai Timur Kota Bharu
        680 m
      • Bank Simpanan Nasional @ Jalan Pintu Pong
        710 m
      • HSBC Bank
        750 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      The property
      • Number of rooms 72

      Reviews of W Hotel Cemerlang from real guests

      Provided by verified guests of Agoda
      8.3
      /
      10
      Cleanliness8.3
      Facilities7.6
      Location8.5
      Service8.5
      Value for money8.6
      High score for Kota Bharu
      Rating
      9+ Exceptional (287)
      8-9 Excellent (92)
      7-8 Very Good (144)
      6-7 Good (54)
      <6 Below Expectation (92)
      Time of the year
      Mar - May (91)
      Jun - Aug (153)
      Sep - Nov (212)
      Dec - Feb (213)
      All guests (1,937)
      All room types
      All languages

      Show reviews that mention 

      Showing 669 verified guest comments
      12345
      10.0
      Exceptional
      Mohamed from Malaysia
      Solo traveler
      Deluxe Triple
      Stayed 1 night in October 2021

      Clean and nice stay!”

      Subhanallah Alhamdulillah Allahuakbar It’s been a while not visiting Kelantan since PKP PKP PKPD PKPB 😅 Alhamdulillah it is worth for our stay here as it is considered a new hotel with very clean toilet and good water pressure. It is just there is no hook 🪝 for hanging clothes in the bathroom also tissue provided in the room. Other than that it is an amazing affordable stay !

      Reviewed October 23, 2021

      See room deals

      10.0
      Exceptional
      Norlida from Malaysia
      Group
      Family Suite
      Stayed 1 night in December 2019

      Value for Money!”

      Stayed for 2 nites. Opposite Kopitiam Cemerlang, hence breakfast was super duper easy and spoilt by choice. Room was nice, clean and spacious for 4 of us. Newly refurbished. Definately recomended for stay. The only problem was no designated parking for hotel customers though there was open parking space next to the building and not suitable for old / wheelchair customers. (No lift) Will definately come back.!

      Reviewed December 16, 2019

      See room deals

      Hi, Norlida! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

      Responded December 18, 2019
      W Hotel Cemerlang
      10.0
      Exceptional
      Victoria from Malaysia
      Solo traveler
      Deluxe Double Room
      Stayed 2 nights in January 2020

      LOVE THE ROOM!!!”

      I am totally satisfied with the room and the atmosphere of the hotel. As a solo female on travel, the hotel feels safe and clean. I enjoyed my stay very much and will definitely go back to this hotel again. The only thing is that it doesn't have a lift but that is very minor to me. All in all, love everything about this hotel.

      Reviewed January 22, 2020

      See room deals

      10.0
      Exceptional
      Hesti from Malaysia
      Couple
      Deluxe Triple
      Stayed 1 night in May 2022

      Recommended! ”

      Nice and clean property, friendly staff and helpful ✨ We were a bit out of city center and need to catch a return bus, but alas, there wasn't any grab service who accept our request. Made a call to the hotel to ask if they have extra service for transportation and one of the staff was so kind, offered to pick us up and dropped as at the bus station. Such a friendly gesture 🤗

      Reviewed June 10, 2022

      See room deals

      10.0
      Exceptional
      Kevin from Malaysia
      Solo traveler
      Deluxe Double Room
      Stayed 1 night in December 2019

      Exceptional ”

      The room was something like a 4 star hotel, while the price was very worthwhile. Location is great, nearby Chinatown (Dataran Cheng Ho) and Kopitiam Food Court is right opposite it. Banks and other shopping centers are nearby. The room is very clean and comfortable. Also have hi-pressure hot water shower.

      Reviewed December 24, 2019

      See room deals

      Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Adiya!

      Responded December 27, 2019
      W Hotel Cemerlang
      10.0
      Exceptional
      Anthony from Thailand
      Solo traveler
      Deluxe Single Room
      Stayed 2 nights in November 2019

      Super-friendly Staff”

      I took the Single, Standard room. It was small but cozy enough. The bedsheets and towels were very clean and the furniture of good quality. They have ironing boards with irons in the hallway for your convenience. The staff were always polite and friendly. Would definitely stay here again. Easy choice.

      Reviewed November 26, 2019

      See room deals

      Loved to hear this, Anthony! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

      Responded November 30, 2019
      W Hotel Cemerlang
      10.0
      Exceptional
      Salmah from Malaysia
      Family with teens
      Superior Suite
      Stayed 1 night in March 2021

      amazing stay”

      this is our second time. First time in 2019. it's clean. that is what important and it has many beds in 1 room. that is what you are looking for for family

      Reviewed March 12, 2021

      See room deals

      Thank you for your feedback

      Responded March 24, 2021
      W Hotel Cemerlang
      10.0
      Exceptional
      Muhammad from Malaysia
      Family with young children
      Deluxe Triple
      Stayed 3 nights in February 2020

      Best All Rounder Budget Hotel”

      The hotel located in center of town. Walking distance to laundry, stall, top listed restaurant. Good for adventurous traveler hunting for food & top listed place to visit. Free flow hot/cold water place on corridor. Overall, nice play to stay.

      Reviewed September 25, 2020

      See room deals

      10.0
      Exceptional
      Alex from Malaysia
      Business traveler
      Standard Double Room
      Stayed 2 nights in November 2021

      Clean and hotel staff friendly”

      When I need to work at Kelantan, I sure will book with this hotel, room clean and no weird smell, parking consider ok and easy...

      Reviewed January 14, 2022

      See room deals

      10.0
      Exceptional
      farhatani from Malaysia
      Family with young children
      Family Suite
      Stayed 1 night in November 2021

      Great stay”

      the best budget hotel so far in KB...clean room, hot and cold shower working very well, clean towel n bedsheet..and parking space is nearby hotel..

      Reviewed November 29, 2021

      See room deals

      10.0
      Exceptional
      Chaa from Malaysia
      Family with teens
      Superior Suite
      Stayed 1 night in December 2019

      New hotel, clean and nice location ”

      It is a new building with its own car park space, the hotel is clean and room is big enough, and located quite near to the China Town

      Reviewed January 03, 2020

      See room deals

      10.0
      Exceptional
      Noor from Malaysia
      Group
      Family Suite
      Stayed 1 night in September 2020

      A very pleasant stay”

      This was my second time booked at W Hotel. Me and my family love our stay at this hotel so much. It's pleasant and convenient for a group of people or family to stay as well. Very nice!

      Reviewed October 21, 2020

      See room deals

      10.0
      Exceptional
      Wen from Malaysia
      Solo traveler
      Deluxe Single Room
      Stayed 1 night in April 2021

      Excellent Facilities”

      Their shower facility, washroom, TV, bed comfortability and room in general are very excellent, all at an affordable price.

      Reviewed April 20, 2021

      See room deals

      Dear Wen, thank you for your valuable review

      Responded April 20, 2021
      W Hotel Cemerlang
      10.0
      Exceptional
      Fatimah from Malaysia
      Family with young children
      Deluxe Triple
      Stayed 2 nights in December 2019

      Budget hotel with tip top service”

      Hotel cleanliness is good and is a brand new hotel. Convenient to travel with kids.

      Reviewed January 02, 2020

      See room deals

      Charmed to see you loved our services, Fatimah! Have a pleasant day ahead :) Regards, Cheshta

      Responded January 03, 2020
      W Hotel Cemerlang
      10.0
      Exceptional
      Haslinda from Malaysia
      Solo traveler
      Deluxe Single Room
      Stayed 1 night in September 2021

      Best budget hotel”

      Hotel is new, superclean, great effort on ghe room deco. Stayed twice, definitely will repeat. Thanks!

      Reviewed September 25, 2021

      See room deals

      9.6
      Exceptional
      WAN from Malaysia
      Family with young children
      Superior Suite
      Stayed 2 nights in November 2019

      Modern and clean”

      The decor in the room is great and lively. Cosy and clean. For a cheap price it is worth the money. Suitable for travellers who just want to go back and sleep at night, watch tv and has good wifi. Well located at the centre of the town around 1 km to Pasar Siti Khadijah.

      Reviewed November 12, 2019

      See room deals

      Delighted to hear your words of praise, We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Zara

      Responded November 12, 2019
      W Hotel Cemerlang
      10.0
      Exceptional
      Raja from Malaysia
      Group
      Standard Double Room
      Stayed 1 night in August 2020

      Exceptional”

      Price is reasonable. Room is comfortable. The shower is good. A walking distance to Kopitiam Kita for breakfast.

      Reviewed August 25, 2020

      See room deals

      10.0
      Exceptional
      NUR from Malaysia
      Family with teens
      Deluxe Triple
      Stayed 1 night in November 2019

      good”

      its brand new hotel and the cost of one night is worth the stay. But the parking is always full, so if you come back late at night, you may have to park quite far from the hotel.

      Reviewed November 13, 2019

      See room deals

      Thanks for such a lovely review, Nur! We will strive to keep up with your expectations always. Regards, Zara

      Responded November 13, 2019
      W Hotel Cemerlang
      9.6
      Exceptional
      Nalia from Malaysia
      Family with young children
      Standard Double Room
      Stayed 1 night in September 2019

      All staff were helpful and nice. Always smile eventho my 2yo son running and make noise at lobby.”

      Pros : location at city and in front of the hotel got Kopitiam with variety of foods. Nice staffs. Room hotel is clean. Foodpanda and Grab is also available in here. Cons : No.

      Reviewed October 03, 2019

      See room deals

      Thank you so much for the wonderful rating, Nalia! As per the review, it seems like you are not completely satisfied with our services provided. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara

      Responded October 03, 2019
      W Hotel Cemerlang
      10.0
      Exceptional
      noor from Malaysia
      Family with young children
      Deluxe Double Room
      Stayed 1 night in September 2019

      Very nice stay”

      Room is big just enough untuk bergerak dalam bilik.. Over all everything is okay and sangat recommended untuk stay sini.. will come and stay here again!!

      Reviewed September 14, 2019

      See room deals

      Bergembiralah untuk mendengar kata-kata pujian anda, Noor! Kami akan memastikan untuk menyediakan perkhidmatan yang konsisten pada masa akan datang juga. Mempunyai hari yang menyenangkan :) Salam, Edward

      Responded September 15, 2019
      W Hotel Cemerlang
      12345
      This is a popular property. Don't miss out!

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