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Orchardz Hotel Gajah Mada
Superior, Orchardz Hotel Gajah Mada in Pontianak
Interior view, Orchardz Hotel Gajah Mada in Pontianak
Interior view, Orchardz Hotel Gajah Mada in Pontianak
Fitness center, Orchardz Hotel Gajah Mada in Pontianak
Fitness center, Orchardz Hotel Gajah Mada in Pontianak
Kid’s club, Orchardz Hotel Gajah Mada in Pontianak

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7.6

Very good

1,262 reviews

1,262 reviews

Housekeeping24
Breakfast10
Food & Dining1
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Betang House 720 m
Museum Negeri Pontianak 1.2 km
Saint Joseph Cathedral 1.2 km
Keraton Kadriah 1.3 km
Ayani Mega Mall 1.5 km
Kapuas Square 1.8 km
Digulis Monument 2.0 km
Masjid Jami At 2.2 km
Equator Monument 4.9 km
Masjid Raya Mujahidin 6.5 km
Nearby landmarks
Apotek Makmur 2 190 m
Gajah kembar Toko 350 m
Apotik Kencana 370 m
Mo Star 470 m
Apotik Bintang 550 m
Costummers'Car Park 610 m
Betang House 720 m
RS Kharitas Bhakti 840 m
Oevang Oeray 1.0 km
Promedika Hospital 1.0 km

Orchardz Hotel Gajah Mada

Jl. Gajah Mada No.89, Pontianak City Center, Pontianak, Indonesia, 28282 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

720 meters to Betang House

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

This property is in high demand!

6 travelers have booked today.

Value for money7.7
Distance to city center1. Km
Location rating8.6
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport13.9 km

Rooms available at Orchardz Hotel Gajah Mada

Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Comfort Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Supeior Double Room
...
  • Room size: 28 m²/301 ft²
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Executive Triple Room
...
    Enter dates to see prices
    Deluxe Triple Room
    ...
      Enter dates to see prices
      Twin/Double Room
      ...
        Enter dates to see prices
        Suite
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Orchardz Hotel Gajah Mada?

          Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Orchardz Hotel Gajah Mada?

          Orchardz Hotel Gajah Mada is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Orchardz Hotel Gajah Mada has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Orchardz Hotel Gajah Mada?

          Adults can enjoy breakfast offered with an additional charge of 65000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Orchardz Hotel Gajah Mada?

          Orchardz Hotel Gajah Mada features an on-site restaurant for your dining convenience.

          What is the smoking policy at Orchardz Hotel Gajah Mada?

          Orchardz Hotel Gajah Mada does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby Orchardz Hotel Gajah Mada?

          Orchardz Hotel Gajah Mada is located in Pontianak City Center, famous for good restaurants such as A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap.

          What popular shopping places are close to Orchardz Hotel Gajah Mada?

          Located in the Pontianak City Center area, Orchardz Hotel Gajah Mada is close to great shopping choices like Ayani Mega Mall and Supermarket Kaisar.

          What are popular attractions near Orchardz Hotel Gajah Mada?

          Guests at Orchardz Hotel Gajah Mada can easily visit Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin located in the Pontianak City Center area.

          What popular natural sightseeing spots are close to Orchardz Hotel Gajah Mada?

          Orchardz Hotel Gajah Mada is located in the Pontianak City Center area, which is famous for natural sightseeing destinations such as Hutan Silva UNTAN and BaseCamp.

          See map

          Explore the neighborhood

          What people love about Orchardz Hotel Gajah Mada

          • 8

            Very good
            Cleanliness

            "Room very clean."

            jansen

            |

            November 24, 2022

          • 8

            Very good
            Cleanliness

            "Quite clean, and quite comfortable to stay."

            rudy

            |

            October 27, 2019

          • 9.2

            Exceptional
            Location

            "Big room, near food street especially in the morning, just walk."

            eva

            |

            September 25, 2022

          Overall rating:

          7.6

          Very good
          1,262 reviews
          Cleanliness
          7.4
          Facilities
          7.5
          Location
          8.6
          Read all reviews >
          What travelers say they love:
          Great location, easy to access.
          Liliana from Australia
          Family with young children
          More about Orchardz Hotel Gajah Mada

          More about Orchardz Hotel Gajah Mada

          Orchardz Hotel Gajah Mada

          You'll love the exceptional convenience during your stay at Orchardz Hotel Gajah Mada, located right in the heart of the city center, with an easy access to everything in Pontianak.
          Take advantage of a wealth of unrivaled services and amenities at Orchardz Hotel Gajah Mada. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pontianak can be assisted with taxi and car hire services available.
          Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Orchardz Hotel Gajah Mada. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
          The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
          Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
          You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


          Dining and things to do

          What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
          Throughout the day, you can enjoy the activities offered at Orchardz Hotel Gajah Mada. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


          Around the property

          Venture outside Orchardz Hotel Gajah Mada and explore Pontianak during your stay. You're sure to want to visit Equator Monument located 4.8 km away, among the most sought-after photographs for anyone visiting Pontianak.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.5

          Most talked about facilities

          Breakfast

          41 mentions

          Housekeeping

          41 mentions

          Food & Dining

          23 mentions

          Internet

          9 mentions

          Languages spoken
          • English
          • Indonesian
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Massage
          Cleanliness and safety
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • Free face masks
          • Hand sanitizer
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Coffee shop
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          Access
          • CCTV in common areas
          • Front desk [24-hour]
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [charges apply]
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Taxi service

          Location

          Jl. Gajah Mada No.89, Pontianak City Center, Pontianak, Indonesia, 28282
          Excellent
          Location

          8.6

          Airports
          • Supadio Airport (PNK) - Indonesia
            13.9 km
          • Kuching International Airport (KCH) - Malaysia
            202.8 km
          Hospital or clinic
          • Apotek Makmur 2
            190 m
          Shopping
          • Ayani Mega Mall
            1.5 km
          Convenience store
          • Indomaret
            70 m
          Cash withdrawal
          • ATM
            240 m

          What's nearby

          Popular landmarks
          • Betang House
            720 m
          • Museum Negeri Pontianak
            1.2 km
          • Saint Joseph Cathedral
            1.2 km
          • Keraton Kadriah
            1.3 km
          • Ayani Mega Mall
            1.5 km
          • Kapuas Square
            1.8 km
          • Digulis Monument
            2.0 km
          • Masjid Jami At
            2.2 km
          • Equator Monument
            4.9 km
          • Masjid Raya Mujahidin
            6.5 km
          Nearby landmarks
          • Apotek Makmur 2
            190 m
          • Gajah kembar Toko
            350 m
          • Apotik Kencana
            370 m
          • Mo Star
            470 m
          • Apotik Bintang
            550 m
          • Costummers'Car Park
            610 m
          • Betang House
            720 m
          • RS Kharitas Bhakti
            840 m
          • Oevang Oeray
            1.0 km
          • Promedika Hospital
            1.0 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-6 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until13:00
          Getting around
          • Airport transfer fee100000 IDR
          • Distance from city center1. Km
          • Travel time to airport (minutes)30
          Extras
          • Breakfast charge (unless included in room price)65000 IDR
          The property
          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors10
          • Number of restaurants1
          • Number of rooms 148
          • Room voltage220
          • Year property opened2008

          Reviews of Orchardz Hotel Gajah Mada from real guests

          Provided by verified guests of Agoda
          7.6
          /
          10
          Cleanliness7.4
          Facilities7.5
          Location8.6
          Room comfort and quality6.8
          Service7.5
          Value for money7.7
          High score for Pontianak
          Rating
          9+ Exceptional (103)
          8-9 Excellent (98)
          7-8 Very Good (277)
          6-7 Good (150)
          <6 Below Expectation (198)
          Time of the year
          Mar - May (240)
          Jun - Aug (179)
          Sep - Nov (219)
          Dec - Feb (188)
          All guests (1,262)
          All room types
          All languages

          Show reviews that mention 

          Showing 826 verified guest comments
          12345
          10.0
          Exceptional
          Liliana from Australia
          Family with young children
          Superior
          Stayed 2 nights in March 2019

          Great experience. Will definitely come back”

          Great location, easy to access. Staff were helpful with customer requests. Great place to stay if you are looking to try the local cuisines. Foods are everywhere within walking distance. If not,just order grab or gtab food with really cheap delivery fee. Definitely worth to come back.

          Reviewed March 13, 2019

          See room deals

          Dear Mrs.Liliana, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management

          Responded July 22, 2019
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          elvy from Indonesia
          Couple
          Superior
          Stayed 1 night in December 2019

          Always been a great pleasure and very satisfied with the staying at Orchardz”

          Strategic location especially for culinary and street food experiences (by walking distance)

          Reviewed December 19, 2019

          See room deals

          Dear Mrs.Elvy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          Muhammad from Brunei Darussalam
          Solo traveler
          Superior
          Stayed 1 night in August 2019

          great”

          great location, friendly staff and clean room.

          Reviewed September 02, 2019

          See room deals

          Dear Mr.Muhammad, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          Muhammad from Brunei Darussalam
          Solo traveler
          Superior
          Stayed 3 nights in August 2019

          good hotel”

          friendly front desk and clean

          Reviewed August 06, 2019

          See room deals

          Dear Mr.Muhamad, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be as comfortable as before. Best regards, Management

          Responded August 06, 2019
          Orchardz Hotel Gajah Mada
          9.2
          Exceptional
          MUHAMMAD from Bangladesh
          Solo traveler
          Superior
          Stayed 1 night in August 2019

          Yeasin”

          I was in this hotel on February 19, and on August 2019, and i will stay this hotel in future if i visit this city, because hotel 4 star but price is more cheaper then 3 star hotel some way, and totally clean with big size room, but i didn't communicate much with stuff so i don't get better service, as per my personal experience i thought they will give more smile even i am not from west, ( i thought because I am black brown asian so they doesn't given me big smile (lol) ) bythe way i really love this hotel

          Reviewed August 20, 2019

          See room deals

          10.0
          Exceptional
          Suresh from Singapore
          Business traveler
          Comfort Room
          Stayed 1 night in July 2019

          Great Hotel”

          This is an awesome hotel love the location

          Reviewed July 22, 2019

          See room deals

          Dear Mr.Suresh, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences, and we hope your next visit will be as comfortable as before. Best regards, Management

          Responded August 06, 2019
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          Muhammad from Brunei Darussalam
          Solo traveler
          Superior
          Stayed 5 nights in February 2020

          good stay”

          location is excellent to roam around

          Reviewed March 02, 2020

          See room deals

          9.6
          Exceptional
          Norandini from Brunei Darussalam
          Couple
          Superior
          Stayed 1 night in May 2019

          Amazing!! ”

          Love to stay here. Looking forward for another trip and stay here again

          Reviewed May 11, 2019

          See room deals

          Dear Mrs.Norandini, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management

          Responded July 22, 2019
          Orchardz Hotel Gajah Mada
          9.2
          Exceptional
          faith from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in May 2019

          Exceptional”

          It would better if connected rooms has window. The bathroom smells aweful and stinks smell when we came in . Should clean properly because there is mo window to release smell

          Reviewed May 24, 2019

          See room deals

          Dear Mr.Faith, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management

          Responded July 22, 2019
          Orchardz Hotel Gajah Mada
          9.2
          Exceptional
          Rameez
          Couple
          Superior
          Stayed 1 night in May 2019

          Worth your money ”

          I booked for non smoking room and they didn’t have it. But They gave me an upgrade .. nice hotel in a hood location with so many cafe and restaurants nearby. Breakfast is good.

          Reviewed July 31, 2019

          See room deals

          Dear Mr.Rameez, Warm Greetings from Orchardz Hotel Gajahmada Pontianak, We are very grateful for your comments regarding the service at Orchardz Hotel Gajahmada Pontianak. We are very happy to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement for all our staff as we strive to continuously improve the quality of our services. And for parking problems we will try to make it as comfortable as possible for guests who stay at the Orchardz Gajahmada Pontianak hotel by providing excellent service so that guests become even more comfortable. Best regards, Management

          Responded August 06, 2019
          Orchardz Hotel Gajah Mada
          10.0
          Exceptional
          Aili from Indonesia
          Solo traveler
          Deluxe
          Stayed 2 nights in October 2019

          90”

          If price can be cheaper

          Reviewed October 13, 2019

          See room deals

          Dear Mrs. Aili, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          9.6
          Exceptional
          STEPHEN from Indonesia
          Couple
          Superior
          Stayed 2 nights in June 2022

          Value for money.”

          A decent place to stay.

          Reviewed June 28, 2022

          See room deals

          Dear Stephen , Greetings from Orchardz Gajahmada Pontianak, Thank you so much for your review . we hope your & family stay again at our Hotel. Sincerely yours, Niar Husain - GM Orchardz Gajahmada

          Responded August 14, 2022
          Orchardz Hotel Gajah Mada
          8.0
          Excellent
          rudy from Malaysia
          Family with young children
          Superior
          Stayed 1 night in October 2019

          Generally, the hotel is good”

          The locations is strategic. Can find food easily. Quite clean, and quite comfortable to stay. The staff is quite friendly. However, there’s a room for improvement especially the gym.... no dumbbell & the equipment is deteriorating. Overall, worth it for the price we paid

          Reviewed October 27, 2019

          See room deals

          Dear Mr.Rudy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          8.0
          Excellent
          Avita from Indonesia
          Solo traveler
          Comfort Room
          Stayed 1 night in July 2020

          Very good location”

          I think the location of this hotel was very good. It is near with all food street and coffee. I enjoyed my saturday night at terrace coffee too. But, my room is standard room but the facilities of tea/coffee makers is so old the pitchers was so dirty i think it should change. And the breakfast has no variation and not that yummy.

          Reviewed July 12, 2020

          See room deals

          8.4
          Excellent
          Mr from Indonesia
          Business traveler
          Superior
          Stayed 2 nights in January 2019

          Excellent”

          strategic location, room price reasonable, clean and very friendly staffs

          Reviewed January 21, 2019

          See room deals

          Dear Mr.from Indonesia, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management

          Responded July 22, 2019
          Orchardz Hotel Gajah Mada
          8.4
          Excellent
          PURWATI from Indonesia
          Couple
          Deluxe
          Stayed 1 night in October 2019

          Good”

          All good, unfortunately can't open curtain, since the opposite of window other hotel

          Reviewed October 08, 2019

          See room deals

          Dear Mrs.Purwati, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          7.6
          Very good
          Soemitro from Australia
          Family with young children
          Superior
          Stayed 1 night in January 2019

          Very good”

          Pros: location! Its really close to some of the best local food vendor, fried kwetiao apollo, chicken rice (pork to be exact - dunno why they call it chicken rice), and other night snack vendors. Cons: aircon smells really bad, bathroom and toiletries looks used and smells as well...

          Reviewed January 29, 2019

          See room deals

          Dear Mr.Soemitro, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, Thank you for taking the opportunity to review your stay with us. I'm most concerned and sorry to read of your disappointments with response and services from our staff. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. We have been honoured to receive many comments from guests about the friendliness and genuine warmth of every member of our team and I'm sorry to note you did not have this same impression on this occasion. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet have the opportunity to welcome you back to the Orchardz Hotel Gajahmada Pontianak west Kalimantan. Warmest regards, Management

          Show more
          Orchardz Hotel Gajah Mada
          8.0
          Excellent
          Lim from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in February 2022

          great location hotel”

          surrounding with so many food street stall

          Reviewed February 11, 2022

          See room deals

          8.0
          Excellent
          Rameez
          Solo traveler
          Superior
          Stayed 3 nights in May 2019

          Value for your money. ”

          I have booked for non smoking room, but it was not available and they upgraded me ..!!!!

          Reviewed July 15, 2019

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          Dear Mr.Rameez, Warmest greeting from Orchardz Hotel Gajahmada Pontianak, On behalf of Management and staff of Orchardz Hotel Gajahmada Pontianak West Kalimantan, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management

          Responded July 22, 2019
          Orchardz Hotel Gajah Mada
          7.6
          Very good
          Tuti from Singapore
          Solo traveler
          Superior
          Stayed 1 night in December 2019

          Very good”

          Encountered power blackouts a few times in a night and room was not provided with torch light. Room was a bit dark and shower head leaked badly. Interestingly, Staff at the reception was very friendly.

          Reviewed January 06, 2020

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          Dear Mrs.Tuti, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel. We keep making progress for our human resources development and hotel facilities as well.Once again, thank you for your review and we do look forward to have your next room reservation. Best regards, Anita

          Responded January 20, 2020
          Orchardz Hotel Gajah Mada
          12345
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