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One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments
One Pacific Hotel & Serviced Apartments

Removed from saved list

8.2

Excellent

3,395 reviews

3,395 reviews

Housekeeping292
Car Park36
Breakfast11
See map

8.4

Excellent

Location rating score

Excellent location - 450 meters from city center
Parking
FREE
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 1.9 km
Armenian Street 2.1 km
Khoo Kongsi 2.3 km
Pinang Peranakan Mansion 2.6 km
Chew's Jetty 2.6 km
Penang Fort Cornwallis 2.9 km
Kek Lok Si Temple 5.3 km
Batu Ferringhi Beach 9.8 km
Entopia 11.7 km
Escape Theme Park 11.8 km
Nearby landmarks
Floating Mosque 90 m
Loh Guan Lye Hospital 90 m
Penang First Assembly of God 120 m
Loh Guan Lye Specialist Centre 120 m
Cantonese Methodist Church 360 m
Island Medical Centre 480 m
The Church in Penang 490 m
Penang Buddhist Association temple 490 m
Ghee Hiang 500 m
Island Hospital 510 m

One Pacific Hotel & Serviced Apartments

177 Jalan Macalister, Georgetown, Penang, Malaysia, 11400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Complimentary WIFi in all rooms

A/C

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money8.4
Distance to city center1.6 km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at One Pacific Hotel & Serviced Apartments

Two-Bedroom Apartment
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 2 single beds & 1 king bed
Enter dates to see prices
Deluxe 2 Bedroom Apartment (4 Adults)
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Executive Twin Room
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Executive Room King
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Family Quad
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 2 queen beds
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 super king bed
Enter dates to see prices
Standard Room King bed
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 super king bed and 1 bunk...
Enter dates to see prices

Frequently asked questions

Does One Pacific Hotel & Serviced Apartments have a hot tub?

One Pacific Hotel & Serviced Apartments does not have a hot tub.

What time is check-in and check-out at One Pacific Hotel & Serviced Apartments?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 58 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, One Pacific Hotel & Serviced Apartments has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at One Pacific Hotel & Serviced Apartments?

Start your mornings right, with the continental and buffet breakfast options offered at One Pacific Hotel & Serviced Apartments. There's an additional charge of 18 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments features an on-site restaurant for your dining convenience.

Can special events be hosted at One Pacific Hotel & Serviced Apartments?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at One Pacific Hotel & Serviced Apartments. Small or intimate events like birthday parties can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at One Pacific Hotel & Serviced Apartments?

On-site venues and convenient event services make One Pacific Hotel & Serviced Apartments an ideal choice for hosting events such as seminars, conferences and meetings. The venue available at the serviced apartment can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to One Pacific Hotel & Serviced Apartments?

Komtar Bus Terminal is the closest train, metro, or bus station, about 1.5 km away from One Pacific Hotel & Serviced Apartments.

What restaurants are nearby One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments is located in Georgetown, famous for good restaurants such as Yun Shui Ge Teahouse, Restaurant Blanc and Tea Home Cafe.

What popular shopping places are close to One Pacific Hotel & Serviced Apartments?

Located in the Georgetown area, One Pacific Hotel & Serviced Apartments is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Ghee Hiang.

What are popular attractions near One Pacific Hotel & Serviced Apartments?

Guests at One Pacific Hotel & Serviced Apartments can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

What popular natural sightseeing spots are close to One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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See map

Explore the neighborhood

What people love about One Pacific Hotel & Serviced Apartments

  • 9.2

    Exceptional
    Cleanliness

    "Clean and tidy."

    khoo

    |

    June 22, 2022

  • 7.6

    Very good

    "Parking is convenient."

    abdul

    |

    June 19, 2022

  • 10

    Exceptional

    "Very satisfied with the room."

    Nursyahida

    |

    June 19, 2022

Property ranking|Compared to 2,319 Penang properties
See all rankings
Cheapest price score
Room size
36 sqm.
Cleanliness score
8.6/10
Value for money score
8.4/10
Better than
94
%
of Penang properties
Bigger than
93
%
of Penang properties
Better than
92
%
of Penang properties
Better than
90
%
of Penang properties
Overall rating:

8.2

Excellent
3,395 reviews
Cleanliness
8.6
Facilities
7.5
Location
8.4
Read all reviews >
What travelers say they love:
The char kway teow from breakfast menu was good
Silvi from Indonesia
Family with older children
More about One Pacific Hotel & Serviced Apartments

More about One Pacific Hotel & Serviced Apartments

One Pacific Hotel & Serviced Apartments

Take advantage of the many attractions Penang has to offer with a stay at One Pacific Hotel & Serviced Apartments. Go beyond the touristy and get deeper into the offerings of Penang with a stay at One Pacific Hotel & Serviced Apartments, located merely 2.6 km from Pinang Peranakan Mansion.
One Pacific Hotel & Serviced Apartments offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi and car hire services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Penang.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at One Pacific Hotel & Serviced Apartments is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at One Pacific Hotel & Serviced Apartments include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at One Pacific Hotel & Serviced Apartments. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment.


Around the property

One doesn't need to look far as the serviced apartment enjoys close proximity to sightseeing options and local attractions. There are lots of things you and your travel group can do near One Pacific Hotel & Serviced Apartments, starting with visits to Chew's Jetty just 2.6 km away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 1.9 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 93% of the city's accommodation.
This serviced apartment beats 90% of accommodations in the city on value for money.
This serviced apartment scores higher than 91% of the city's accommodations for cleanliness.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

180 mentions

Breakfast

37 mentions

Food & Dining

26 mentions

Internet

15 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Coffee shop
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Laptop workspace
  • Lock box in room
  • Microwave
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Self-closing door
  • Shower
  • Slippers
  • Soundproofing
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

De Wok & Pan

  • Menu: Buffet
Location
177 Jalan Macalister, Georgetown, Penang, Malaysia, 11400
Excellent
Location

8.4

Airports

  • Penang International Airport (PEN)
    14.5 km 27 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km

Public transportation

  • Komtar Bus Terminal
    1.6 km
  • Pengkalan Raja Tun Uda Bus Terminal
    2.8 km

Hospital or clinic

  • Loh Guan Lye Hospital
    90 m

Shopping

  • Batu Ferringhi Night Market
    9.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    470 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    1.9 km
  • Armenian Street
    2.1 km
  • Khoo Kongsi
    2.3 km
  • Pinang Peranakan Mansion
    2.6 km
  • Chew's Jetty
    2.6 km
  • Penang Fort Cornwallis
    2.9 km
  • Kek Lok Si Temple
    5.3 km
  • Batu Ferringhi Beach
    9.8 km
  • Entopia
    11.7 km
  • Escape Theme Park
    11.8 km

Nearby landmarks

  • Floating Mosque
    90 m
  • Loh Guan Lye Hospital
    90 m
  • Penang First Assembly of God
    120 m
  • Loh Guan Lye Specialist Centre
    120 m
  • Cantonese Methodist Church
    360 m
  • Island Medical Centre
    480 m
  • The Church in Penang
    490 m
  • Penang Buddhist Association temple
    490 m
  • Ghee Hiang
    500 m
  • Island Hospital
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of RM 100 upon check-in.
  • A tourism tax will be collected directly at the property upon check-in.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee58 MYR
  • Distance from city center1.6 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)18 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 90
  • Most recent renovation2016

Parking

  • Daily parking fee0 MYR

Reviews of One Pacific Hotel & Serviced Apartments from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities7.5
Location8.4
Service8.3
Value for money8.4
High score for Penang
Rating
9+ Exceptional (415)
8-9 Excellent (212)
7-8 Very Good (305)
6-7 Good (86)
<6 Below Expectation (119)
Time of the year
Mar - May (220)
Jun - Aug (303)
Sep - Nov (273)
Dec - Feb (341)
All guests (2,827)
All room types
All languages

Show reviews that mention 

Showing 1,137 verified guest comments
12345
9.2
Exceptional
PEI from Malaysia
Family with young children
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 2 nights in October 2017

4D3N STAY”

Many thanks to One Pacific Hotel & Serviced Apartments. The hotel is clean, good location and near to all travel destinations. All the staff is friendly especially the chinese security at main door, he is very friendly and kind to great us and help us take a lot of luggages. We booked the 2 bedroom apartment, living room and 2 bedrooms is spacious, quiet, and modern interior design. Living room have fridge and washing bay for me to cook porridge for my young daughter. Last, surprisingly that hotel breakfast is simple and delicious. Everyday different food, enjoy 2 day breakfast at hotel, it have nasi lemak, fried mee, fried rice, sandwich, red bean, potatoes wedges, hot dog, egg, curry chicken, curry fish, coffee machine, salad, bread and others. If we visit Penang again, we will definitely choose One Pacific again!

Reviewed October 17, 2017

See room deals

9.6
Exceptional
Syaqireen from Malaysia
Family with teens
Standard Room King bed
Stayed 2 nights in December 2018

Super clean”

Quite new hotel. Room spacious and super clean. Bed are nice, spacious bathroom with hot shower. Value for money, easy to go anywhere georgetown area, penang hill, gurney, no hustle so far. No jammed so far. Travel using grab so easy at anytime. the negative: Inside hotel Coffee house/restaurant open until 6-7pm, so at nite if you are hungry you need to buy food outside the hotel, opposite there is a kopitiam cafe inside the specialist hospital last call to order food at 9pm. Beside the hospital have mamak restaurant Kapitan. Not so bad. In the same hotel building at ground floor there is 7-eleven. My room is at 7th floor, room 707, because all floor are tiles, and brick walls, i can hear lift bells, people walk and talk quite loud because of the echo. its happen sometimes, depends of your room neighbor i guess. Maybe the hotel management need to do something about it. The door its not sound proof at all. thats all my review. Anyway we have fun in penang.

Reviewed December 19, 2018

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9.2
Exceptional
SEONG from Australia
Couple
Standard Room King bed
Stayed 2 nights in November 2019

Highly recommend this property to all types of travelers ”

First of all One Pacific’s location is superb, being less than 3km from the centre of George Town. We were given a room on the 7th floor and it was quiet and has a great city view. Secondly the room is huge(25m2) and very clean, the bed not sagging and the pillows firm. The room decor was neutral but fairly updated. The staff were extremely accommodating and friendly especially Marlini and Chu Ling. All in all we were very delighted with One Pacific in comparison with similarly priced Penang properties.

Reviewed November 12, 2019

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9.6
Exceptional
Scott from Canada
Solo traveler
Standard Room King bed
Stayed 2 nights in February 2019

Great place”

Stayed here the last 2 years while visiting Penang. It’s at the upper limit of my hotel budget (around $60 Canadian) but we’ll worth the money. The staff is friendly and helpful and the hotel is impeccably clean. The rooms are big, the beds are comfortable and the shower is amazing. The aircon cools the room down quickly and is very quiet. There is a 7/11 and pharmacy attached to the hotel and lots of good restaurants, coffee shops and a couple of shopping malls close by. I highly recommend New Lane food stalls for dinner...amazing hawker food about a 10 minute walk away. The only downside is it is about 2 kilometres (30 minute walk) from the historic Georgetown area. Other than that I don’t have a single bad thing to say about this place...I highly recommend it!

Reviewed February 04, 2019

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8.8
Excellent
surya from Indonesia
Family with young children
Standard Room King bed
Stayed 4 nights in January 2018

Great hotel”

Really enjoy our stay here in one pacific. we rent 2 rooms, apartment, and standart twins, both are very clean and spacious, especially apartment one. hotel staffs are very friendly and helpful, when my room key suddenly not working due to faulty lock, they quickly help me to fix it. location a bit far from tourism destination, but we can easily go there by grab or uber.

Reviewed January 14, 2018

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10.0
Exceptional
Megawati from Australia
Group
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 3 nights in November 2018

Spacious Two Bedroom Apartment”

This is our second stay in this hotel. The first stay didn't impress us very much but it is indeed just opposite Loh Guan Lye Hospital, so it is a convenient place to stay for my Mum's medical check up. Second time booking is because we are very last minute due to unplanned travel and in Agoda website it shows a very good deal for same day booking. At our second check in, we met a very friendly staff who is dedicated to his job very much. He is very helpful in providing information. The apartment that we booked is very spacious and clean and it's so much better compare to Family Quad room that we booked at the first visit. The apartment is equipped with big refrigerator and basic kitchen amenities. The hotel also sells 600 ml water bottle at RM 1 only, so it just worked out very well for us since during our 3 days visit it always rain in the afternoon.

Reviewed December 04, 2018

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8.4
Excellent
Edellin from Indonesia
Family with teens
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 5 nights in January 2017

Perfect location for medical check up visit!”

Visited Penang for medical check up for my grandfather at Island Hospital. One Pacific is strategically located near the hospital, also many nice restaurants and popular hawker center near Sunway Hotel. Clean and big rooms for two bedroom apartment type. Would visit again for check up purpose in the near future!

Reviewed January 21, 2017

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10.0
Exceptional
Sathis from Malaysia
Group
Standard Room King bed
Stayed 1 night in December 2019

Best Place to Stay at Penang”

A get away trip with a great hotel stay I would say. Service Apartment style concept, with clean and spacious room with toiletries, safe box, ironing facility, minibar, wardrobe, and ect.. Mahlini a very helpful and knowledgable Indian girl at the reception who easy out our check in process. She’s very kind and a patient person who able to provide with our requests of room arrangements even at the last minute. Good job. 👍🏻 Hotel are nearby with alot of good food around and there is a 7 eleven and pharmacy just down stairs. Hotel does provide parking spaces with a security guard. A peaceful place and environment for a family stay. Highly recommend this hotel for any type of occasions. Will be back soon enough.

Reviewed December 23, 2019

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8.4
Excellent
Low from Malaysia
Couple
Stayed 1 night in August 2016

Clean and new”

The hotel is clean and new! The staffs are great and honest as I called back to check whether they found my earPods that I overlook during check out. They found and keep it! :) Just a little feedback, housekeeping personnel walkie talkie will have to use extra ear piece to minimise the noise in the morning at the corridors. Early arrival, as I arrive at 1230hrs, I deadly hope that I can get a room an hour early. To my surprise, we still need to wait up till 1400hrs sharp for check in. Well we understand the hotel is fully booked, but I am sure the housekeeping would have already done few rooms for those guest checking out in the morning. Overall, thank you for One Pacific Hotel for having honest and attention to detail staff.

Reviewed August 15, 2016

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8.8
Excellent
Vanessa from Singapore
Family with teens
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 3 nights in December 2017

An excellent location in the heart of Penang”

We enjoyed our stay at One Pacific. We were a family of 5 and thus we took the an apartment and it was great. It was spacious and the amenities included felt like home. The location was great. It was nearby alot of shopping centres and area of interests. Highly recommend this location and hotel!

Reviewed January 08, 2018

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10.0
Exceptional
Mohd from Malaysia
Couple
Standard Room King bed
Stayed 1 night in June 2020

Very clean and good location”

The hotel is located at Macalister Road in Georgetown which is very central. It is just opposite the Loh Guan Lye Hospital. Price is reasonable. Parking is ample and secure. I was upgraded to executive room and it was spacious and spotless clean. Definitely will come here again in the future is I have any business to do in Georgetown.

Reviewed June 09, 2020

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9.6
Exceptional
Renata from Indonesia
Group
Executive Room King
Stayed 1 night in November 2019

It's a comfortable and peaceful place”

This hotel is a spacious place to stay and lots of mirror in the room is a plus for me. There is a full body mirror at the front of the toilets ;D I also like the well lit room and the flat floor room design really helpful if you bring old people here. Outside there are 2 nice pharmacies. I enjoyed my stay in one pacific

Reviewed November 22, 2019

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8.8
Excellent
Huang from Malaysia
Family with teens
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 4 nights in December 2017

Value For Money for Family Stay”

The deluxe two rooms apartment is ideal for family with children as there is living room/kitchen table and other kitchen utensil for dining use. The house keeping has done a great job in cleaning the apartment on daily basis. The water outlet for main room at shower area need to be addressed as water overflow on each shower. Good parking facilities at in door and out door. Good security as access to apartment unit/room need access card. Will return to this hotel on next visit.

Reviewed December 23, 2017

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9.2
Exceptional
Astranivari from Indonesia
Group
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 2 nights in October 2017

Spacious and comfortable two bedrooms apartment ”

we stay for 2 nights in this 2 bedrooms apartment and it is waay more economical than having 2 separate rooms. We were very satisfied with everything and will book later in here if ever visiting Penang again. And oh this is a perfect location if you travel to Penang for medical visit to Loh Guan Lye hospital as its location is just across the hospital.

Reviewed November 02, 2017

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9.2
Exceptional
Wan from Malaysia
Couple
Standard Room King bed
Stayed 4 nights in March 2017

My second stay and standards met my expectations ...again 👍”

Stayed 4 nights - check in was fast and straightforward. Met Mr Tan the Hotel Manager who walked over to greet, nice personal touch. Front office were friendly and efficient. The toilet nozzle had a leak, reported in the morning and it was fixed asap. Both security personnel Ah Seng and an Indian gentleman recognised my car from previous stay and was ready to help with luggage and parking- great sense of security. The room has everything you would need. One request I would prefer is separate coffee, sugar and creamer sachets instead of 3-in-1, but it's not a big deal. Have recommended this hotel to family and friends. Overall another great stay- keep up the good standards Mr Tan and team.

Reviewed April 09, 2017

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8.8
Excellent
XiaoHan from Singapore
Family with teens
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 2 nights in August 2016

Good location - close to food”

This place is extremely value for money, and if you are in Penang for food (which most travellers are), then you've come to the right place. Most of the nice food is within walking distance of the apartment. Facilities can do better though, we had to call the technician to our apartment twice during our 3 day stay because we kept having a power trip.

Reviewed October 06, 2016

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9.6
Exceptional
Leona from Indonesia
Couple
Executive Room King
Stayed 2 nights in January 2018

Exceptional”

This hotel located exactly in front of Loh Guan Ye Hospital & within 5 minutes walking distance to Island Hospital. Advantages compared to Hotel Bahagia & YMCA: -This is a proper hotel, not hostel like HB/YMCA (you got free 2 bottled waters, toiletries, clean towel) -Below the hotel is a pharmacist, and a 7/11 that opens 24/7 -Exactly beside it & in front of the hotel there are small food courts that open during the day, and a 24hr nasi kandar place - Fare to both komtar or Gurney place 5RM via grab. Fare from airport: 20RM (grab) - very very spacious room Disadvantages: -approx 2,5x the price of 1 night in YMCA & Hotel Bahagia. -further from Island hospital (5 minutes walk). If movements are limited (wheelchair/bed bound), it is easier to go to hospital by Grab (2 RM away). Hotel is wheelchair friendly

Reviewed January 17, 2018

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8.4
Excellent
Simi from Malaysia
Group
Deluxe 2 Bedroom Apartment (4 Adults)
Stayed 1 night in January 2018

SUITABLE FOR GROUP HOLIDAY”

This is my 2nd time at this hotel. Like the location and the fact that it is also made up of mini apartment at affordable prices. Can drive and park my car safely whilst I Grab Car everywhere during my stay in Penang. Even the security staff are nice & friendly especially since I am travelling with older folks.

Reviewed January 04, 2018

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8.4
Excellent
Scott from Canada
Solo traveler
Executive Room King
Stayed 2 nights in January 2018

Good value”

Overall a very good experience. A bit far away from central Georgetown (30-40 minute walk) but great hawker area nearby, laundry right across the street and 7/11 on site. Staff was very friendly and helpful and all the necessary facilities. Good sized room, premium cable channels and very nice bathroom. Would definitely stay here again if I return to Penang.

Reviewed February 01, 2018

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8.8
Excellent
Pavan from Singapore
Family with teens
Deluxe Room King
Stayed 4 nights in February 2019

No Frills But Great Value For Money”

The hotel is fairly new, and quite clean. The location is very convenient if you're visiting Penang for a holiday and wish to head to different parts of the island on different days. The staff are quite friendly and efficient, the food at the restaurant is nice, there's a 24-hour 7-Eleven store in the same building and a few 24-hour eateries within walking distance. Certainly not the most fancy place you'll ever stay at while on holiday, but great value for money in all aspects.

Reviewed March 06, 2019

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