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Novotel Tangerang Hotel
Executive, Novotel Tangerang Hotel in Tangerang
a large building with a clock on top of it, Novotel Tangerang Hotel in Tangerang
a woman sitting in a chair in front of a group of people, Novotel Tangerang Hotel in Tangerang
Lobby, Novotel Tangerang Hotel in Tangerang
a woman sitting on a bench in front of a body of water, Novotel Tangerang Hotel in Tangerang
Swimming pool, Novotel Tangerang Hotel in Tangerang

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8.5

Excellent

1,023 reviews

1,023 reviews

Housekeeping27
Breakfast11
Shops8
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
TangCity Mall 1.2 km
Museum Benteng Heritage 1.8 km
Al-AZhom Mosque 1.9 km
Supermal Karawaci 5.8 km
Summarecon Mal Serpong 6.1 km
Scientia Square Park (SQP) 8.3 km
Teras Kota Mall BSD City 11.8 km
Indonesia Convention Exhibition (ICE) 12.6 km
AEON Mall BSD City 13.1 km
Nearby landmarks
Taman Burung Perak 470 m
Bale Kota Mall 500 m
RS Usada Insani 690 m
atokelabllam 860 m
Bale Kota 940 m
Apotek Bahtera 1.0 km
Taman Gajah Tunggal 1.1 km
TangCity Mall 1.2 km
Carrefour 1.2 km
Klinik YKS 1.3 km

Novotel Tangerang Hotel

Tangcity superblock Jl Jenderal Sudirman No 01, Cikokol, Banten, Tangerang City Center, Tangerang, Indonesia, 15117 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Tangerang City Center part of Tangerang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous AEON Mall BSD City. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

490 meters to Bale Kota Mall

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Tangerang every 1 minutes on Agoda.com
Value for money8.4
Distance to city center3.8 km
Location rating8.5
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport6.8 km

Rooms available at Novotel Tangerang Hotel

Excellent
Room comfort & quality

8.4

Executive
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive Suite Room
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 1 double bed or 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
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Executive Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
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Executive Double Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Casino Tower-2 Queens
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Tangerang Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Tangerang Hotel?

Novotel Tangerang Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Novotel Tangerang Hotel has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Novotel Tangerang Hotel?

Wake up to a great buffet breakfast at Novotel Tangerang Hotel. Adults can enjoy breakfast offered with an additional charge of 185714 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Tangerang Hotel?

Novotel Tangerang Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Tangerang Hotel?

Novotel Tangerang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Tangerang Hotel?

The closest train, metro, or bus station to Novotel Tangerang Hotel is Tanah Tinggi, 1.4 km away.

What restaurants are nearby Novotel Tangerang Hotel?

Restaurants including Waroeng SS Kisamaun, Bebek Royal and Encim Sukaria are popular in Novotel Tangerang Hotel’s neighborhood which is known as Tangerang City Center.

What popular shopping places are close to Novotel Tangerang Hotel?

Shopping options in Novotel Tangerang Hotel’s Tangerang City Center neighborhood include TangCity Mall and Bale Kota Mall.

What are popular attractions near Novotel Tangerang Hotel?

Novotel Tangerang Hotel’s location in the Tangerang City Center neighborhood makes it close to famous attractions including Museum Benteng Heritage, Al-AZhom Mosque and Taman Burung Perak.

See map

Explore the neighborhood

What people love about Novotel Tangerang Hotel

  • 10

    Exceptional
    Cleanliness

    "Clean, comfort, friendly"

    Lionarco

    |

    January 24, 2023

  • 8.8

    Excellent
    Cleanliness

    "Hotel was clean and tidy."

    GABRIELLA

    |

    January 22, 2023

  • 7.2

    Very good
    Location

    "The fact it is connected to a mall with lots of food selection is convenient."

    Andreas

    |

    January 7, 2023

Overall rating:

8.5

Excellent
834 reviews
Cleanliness
8.7
Facilities
8.6
Location
8.5
Read all reviews >
What travelers say they love:
Good location and facilities n breakfast
Fairuz from Malaysia
Business traveler
More about Novotel Tangerang Hotel

More about Novotel Tangerang Hotel

Novotel Tangerang Hotel

When you are looking for comfortable and convenient accommodations in Tangerang, make Novotel Tangerang Hotel your home away from home. A stay at Novotel Tangerang Hotel ensures an easy access to the lively city and all of its wonders. With its ideal location just 13.0 km from AEON Mall BSD City, Novotel Tangerang Hotel gives you easy and fast options for shopping, food, or basic needs without too much travel time.
The superior services and facilities offered at Novotel Tangerang Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Tangerang Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Novotel Tangerang Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Novotel Tangerang Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Novotel Tangerang Hotel promises you a fun-packed holiday with a variety of activities and facilities. The poolside bar at Novotel Tangerang Hotel gives you a great reason to spend more time in your swimsuit.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

22 mentions

Breakfast

13 mentions

Swimming Pool

12 mentions

Food & Dining

10 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
The Square Restaurant
  • Menu: Buffet, A-la-carte

Location

Tangcity superblock Jl Jenderal Sudirman No 01, Cikokol, Banten, Tangerang City Center, Tangerang, Indonesia, 15117
Excellent
Location

8.5

Airports
  • Soekarno-Hatta International Airport (CGK)
    6.8 km
  • Halim Perdanakusuma International Airport (HLP)
    28.3 km
Public transportation
  • Tanah Tinggi
    1.4 km
  • Tangerang Railway Station
    1.6 km
Hospital or clinic
  • RS Usada Insani
    690 m
Shopping
  • Summarecon Mal Serpong
    6.1 km
Convenience store
  • Alfamart
    1.3 km
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • TangCity Mall
    1.2 km
  • Museum Benteng Heritage
    1.8 km
  • Al-AZhom Mosque
    1.9 km
  • Supermal Karawaci
    5.8 km
  • Summarecon Mal Serpong
    6.1 km
  • Scientia Square Park (SQP)
    8.3 km
  • Teras Kota Mall BSD City
    11.8 km
  • Indonesia Convention Exhibition (ICE)
    12.6 km
  • AEON Mall BSD City
    13.1 km
Nearby landmarks
  • Taman Burung Perak
    470 m
  • Bale Kota Mall
    500 m
  • RS Usada Insani
    690 m
  • atokelabllam
    860 m
  • Bale Kota
    940 m
  • Apotek Bahtera
    1.0 km
  • Taman Gajah Tunggal
    1.1 km
  • TangCity Mall
    1.2 km
  • Carrefour
    1.2 km
  • Klinik YKS
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Bathtub is not available on Superior Room and Executive Room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center3.8 km
  • Travel time to airport (minutes)29
Extras
  • Breakfast charge (unless included in room price)185714 IDR
The property
  • Number of bars/lounges2
  • Number of floors0
  • Number of restaurants1
  • Number of rooms 266
  • Year property opened0
  • Most recent renovation0

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Tangerang Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.6
Location8.5
Room comfort and quality8.4
Service8.5
Value for money8.4
High score for Tangerang
Rating
9+ Exceptional (158)
8-9 Excellent (64)
7-8 Very Good (139)
6-7 Good (33)
<6 Below Expectation (34)
Time of the year
Mar - May (91)
Jun - Aug (98)
Sep - Nov (103)
Dec - Feb (136)
All guests (834)
All room types
All languages

Show reviews that mention 

Showing 428 verified guest comments
12345
10.0
Exceptional
Ferdinand from Indonesia
Couple
Superior
Stayed 2 nights in May 2022

Very good place”

Strategic location next to a big mall, the hotel lobby is spacious with very helpful staff. The housekeeping crew also did a fine job in keeping the room cleaned. A/C is very cold which is great during a hot day. Breakfast is served in various selections of both local and western cuisines; I especially like the bubur ayam. Overall, it’s an excellent hotel to spend the holidays with family

Reviewed May 14, 2022

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10.0
Exceptional
Hitesh from Indonesia
Family with young children
Executive Suite Room
Stayed 2 nights in June 2019

Simply Amazing ”

Checking in was a breeze... The staff were super friendly.. Rooms were spotless and well cleant.. Buffet Breakfast menu was changed daily and we were spoilt for choice. Gym and pool were clean and well maintained. See you again novotel

Reviewed June 07, 2019

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10.0
Exceptional
Evelyn from Malaysia
Couple
Superior
Stayed 1 night in December 2019

Excellent!”

Booked the superior room and got a free upgrade to suite room. We left something at our previous hotel, which was around 40km away (took us 2hr to reach due to jam), and the staff in Novotel is kind enough to help us contact and liase with the staff at the previous hotel and get a driver to send our stuff back.

Reviewed December 19, 2019

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10.0
Exceptional
Yoseph from Australia
Family with teens
Superior 2 Single Beds
Stayed 2 nights in January 2021

Best hotel and platinum service”

Good place to stay, from security all the way to front desk are providing good service!

Reviewed January 26, 2021

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10.0
Exceptional
Zulvita from Indonesia
Family with young children
Superior 2 Single Beds
Stayed 1 night in May 2022

Exceptional”

The food was very good,clean,spacious room and lots of kids facilities

Reviewed May 29, 2022

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9.2
Exceptional
Dermawan from Indonesia
Business traveler
Superior 2 Single Beds
Stayed 1 night in February 2021

Value for money”

- We got a good deal from agoda when we book the hotel from the apps. - Hotel staffs were great. - Hotel (room and common area) were clean and higiene. - Restaurant staffs were very accomodating when my sister went there for dinner at very last moment just before the closing time of the restaurant. - Pool side area were cleaned and tidy even during this pandemic time when most people choose not to use these public and common area.

Reviewed February 27, 2021

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9.2
Exceptional
Indrianis from Qatar
Couple
Superior
Stayed 3 nights in May 2019

Exceptional”

I always stay in Novotel Tangcity. It was always pleasant. The staffs were friendly and helpful. The location is next to a mall. Easy to find food and groceries. The cleanliness of the hotel and the room were very good. They kept topping up the amenities and whenever you request anything, housekeeping team bring them immediately. I will recommend Novotel Tangcity to my family and friends.

Reviewed June 05, 2019

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10.0
Exceptional
Mohamad from Singapore
Family with teens
Superior 2 Single Beds
Stayed 1 night in December 2019

Nice room and beside a mall”

Provide package with shuttle service to airport

Reviewed December 12, 2019

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9.6
Exceptional
Daniel from Thailand
Solo traveler
Superior
Stayed 1 night in March 2020

More Staff During Check In Check Out Time”

NO Complaint, everything is perfect! Please assign more staff during the check in and check out time.

Reviewed March 08, 2020

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9.2
Exceptional
Lea from Philippines
Couple
Superior 2 Single Beds
Stayed 3 nights in August 2019

Awesome but quite pricey and need additional chair”

Eveyrthing okey but i find it pricey for almost 4k pesos w/out bfast... pls add one more chair coz we find it very difficult during our coffee time..one ia sitting on the chair the other one on the bed... mall is just next door, very convenient...

Reviewed August 30, 2019

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9.6
Exceptional
Steen from Denmark
Couple
Superior
Stayed 1 night in June 2022

Top class”

Stayed only for 1 Night before flying home .. but a very very Nice hotel

Reviewed July 01, 2022

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9.2
Exceptional
Peggi from Indonesia
Family with young children
Superior 2 Single Beds
Stayed 1 night in September 2019

security overwatch on the pool area”

it has been very annoying that security watch our activity continously on the pool. they watching us even if we move to other pool. we have 2 years old son that want to eat his favorite biscuit and they not allowed our child to eat that. very dissapointed they service on pool area.

Reviewed September 30, 2019

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10.0
Exceptional
Riski from Indonesia
Group
Superior 2 Single Beds
Stayed 3 nights in May 2022

Exceptional”

Best hotel best view

Reviewed May 09, 2022

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9.2
Exceptional
Andri from Indonesia
Business traveler
Superior 2 Single Beds
Stayed 1 night in April 2019

Great Hotel! Superb location!”

Great location which is next to mall and about 30 mins drive to the airport. beautiful swimming pool! Definitely will come back here soon!

Reviewed April 15, 2019

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9.6
Exceptional
Muljadi from Indonesia
Business traveler
Superior 2 Single Beds
Stayed 1 night in August 2018

Good hotel”

Good staff and good hotel

Reviewed June 01, 2019

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8.8
Excellent
Syafiq from Singapore
Business traveler
Superior
Stayed 1 night in May 2019

Would only stay here if I need to”

Friendly, well trained staff but poor communications between departments ensures that your request is no delivered on. Spa is closed on Sundays, they will send the therapist to your room instead. How inappropriate is that, must as well I just pay a discounted price since I’m only paying for the service and not the facility. Property has several defects, there are even leaks in the lobby from poor construction materials being used.

Reviewed May 05, 2019

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9.2
Exceptional
CHEONG from Singapore
Family with young children
Executive
Stayed 1 night in March 2019

Good location”

Good location besides shopping mall with lot of food choices.

Reviewed May 27, 2019

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8.8
Excellent
Fandi from Indonesia
Solo traveler
Superior 2 Single Beds
Stayed 1 night in April 2021

Perfect Location”

Stays here for 5 days, good location. Close to airport and easy to find a good food. Since it is located next to Tang City mall. Value for money as well.

Reviewed April 15, 2021

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9.6
Exceptional
yogi from Indonesia
Family with young children
Superior
Stayed 1 night in March 2022

Over all”

Bagus nyaman enak

Reviewed March 20, 2022

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8.4
Excellent
Richard from India
Business traveler
Executive
Stayed 6 nights in May 2022

Comfortable and clean hotel”

Good location being close to Tangcity mall. Breakfast is my favourite thing at the Novotel, but would suggest eat in the mall, if you have to eat in the restaurant avoid the alcohol and an easy million dollar bill.

Reviewed May 23, 2022

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