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Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel
Novotel Saigon Centre Hotel

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8.2

Excellent

2,129 reviews

2,129 reviews

Housekeeping43
Breakfast25
Shops5
See map

8.2

Excellent

Location rating score

Excellent location - 280 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Vietnam Designer House

70 m

Saigon Square 2

200 m

BOA Bookstore

200 m

National University / HCMC Economic University

210 m

Taka Plaza

210 m

Popular landmarks
Central Post Office

520 m

Saigon Notre Dame Cathedral

610 m

War Remnants Museum

690 m

The Independence Palace

810 m

A O Show - Lune Production

1.2 km

Closest landmarks
Consulate of German

60 m

Consulate of India

100 m

Starlight dental

180 m

Consulate of Ukraine

200 m

Spanish Office of Economy and Trade

200 m

Novotel Saigon Centre Hotel

167 Hai Ba Trung Street, District 3, District 1, Ho Chi Minh City, Vietnam, 700000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the District 1 part of Ho Chi Minh City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

510 meters to Central Post Office

Check-in [24-hour]

Airport transport

Excellent breakfast

Complimentary WIFi in all rooms

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Kids club

Exercise area

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 10 minutes on Agoda.com
Value for money8.1
Distance to city center0.6 km
Location rating8.2
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport5.5 km

Rooms available at Novotel Saigon Centre Hotel

Excellent
Room comfort & quality

8.4

Executive Suite with Late Check-out and Premier Lounge Access
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
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Executive King size bed with Late Check-out and Premier Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Executive 2 Single beds with Late Check-out, Premier Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Deluxe King Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Superior King Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed & 1 king bed
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Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Valentine Package Superior Room- Breakfast + 20% off F&B + Early check-in & late check-out + welcome Valentine chocolate
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 double bed
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Superior Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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高级特大床房
...
  • Room size: 27 m²/291 ft²
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豪华特大床房
...
  • Room size: 31 m²/334 ft²
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Frequently asked questions

What time is check-in and check-out at Novotel Saigon Centre Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 799000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Saigon Centre Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Novotel Saigon Centre Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Saigon Centre Hotel. There's an additional charge of 418000 VND for adults and 418000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian.

Can special events be hosted at Novotel Saigon Centre Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Novotel Saigon Centre Hotel?

On-site venues and convenient event services make Novotel Saigon Centre Hotel an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel’s neighborhood is District 1 which includes popular restaurants such as OnTop bar, The Square Restaurant and Hoang Yen Vietnamese Cuisine - Hai Ba Trung.

What popular shopping places are close to Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel is located in District 1 area which features shopping places such as Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel is located in District 1 area, which is famous for attractions such as Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.

What popular natural sightseeing spots are close to Novotel Saigon Centre Hotel?

Novotel Saigon Centre Hotel is located within District 1, which makes it conveniently close to natural sights including Can Gio Mangrove Biosphere Reserve and TransOcean.

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See map

Explore the neighborhood

What people love about Novotel Saigon Centre Hotel

  • 7.6

    Very good
    Location

    "Location was good."

    Oyunbat

    |

    July 28, 2022

  • 9.2

    Exceptional
    Breakfast

    "I love their breakfast spread."

    NENETTE

    |

    July 27, 2022

  • 10

    Exceptional
    Staff 

    "The staff discovered it and helped us lock the safe up."

    Jennifer

    |

    July 19, 2022

Overall rating:

8.2

Excellent
2,129 reviews
Cleanliness
8.8
Facilities
8.1
Location
8.2
Read all reviews >
What travelers say they love:
Clean, neat and very well organised!
Phong from Vietnam
Business traveler
More about Novotel Saigon Centre Hotel

More about Novotel Saigon Centre Hotel

Novotel Saigon Centre Hotel

Take advantage of the many attractions Ho Chi Minh City has to offer with a stay at Novotel Saigon Centre Hotel.
Novotel Saigon Centre Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Ho Chi Minh City even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Novotel Saigon Centre Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Novotel Saigon Centre Hotel include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Novotel Saigon Centre Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Novotel Saigon Centre Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

Novotel Saigon Centre Hotel provides an excellent base for exploring the sights of Ho Chi Minh City in-depth. Experience local culture through architecture at Central Post Office located 510 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.3 km away.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

106 mentions

Breakfast

100 mentions

Swimming Pool

41 mentions

Food & Dining

40 mentions

Languages spoken

  • English
  • French
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

The Square

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
167 Hai Ba Trung Street, District 3, District 1, Ho Chi Minh City, Vietnam, 700000
Excellent
Location

8.2

Airports

  • Tan Son Nhat International Airport (SGN)
    5.5 km 19 min drive
  • Can Tho International Airport (VCA)
    133.1 km

Public transportation

  • Saigon Railway Station
    2.1 km
  • Ben Xe Mien Dong Bus Station
    3.8 km

Hospital or clinic

  • Starlight dental
    180 m

Shopping

  • Ben Thanh Market
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • Central Post Office
    520 m
  • Saigon Notre Dame Cathedral
    610 m
  • War Remnants Museum
    690 m
  • The Independence Palace
    810 m
  • A O Show - Lune Production
    1.2 km
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    1.2 km
  • Ben Thanh Market
    1.4 km
  • Bitexco Financial Tower
    1.7 km
  • Ho Chi Minh Squares
    1.8 km
  • Cu Chi Tunnels
    35.9 km

Nearby landmarks

  • Consulate of German
    60 m
  • Vietnam Designer House
    70 m
  • Consulate of India
    100 m
  • Starlight dental
    180 m
  • Consulate of Ukraine
    200 m
  • Saigon Square 2
    200 m
  • BOA Bookstore
    200 m
  • Spanish Office of Economy and Trade
    200 m
  • National University / HCMC Economic University
    210 m
  • Taka Plaza
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as proof. The property may reject the booking or request that a second room be booked upon failure to do so.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee799000 VND
  • Distance from city center0.6 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)418000 VND
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges4
  • Number of floors20
  • Number of restaurants1
  • Number of rooms 247
  • Room voltage220
  • Year property opened2012

Parking

  • Daily parking fee0 USD
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Novotel Saigon Centre Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.8
Facilities8.1
Location8.2
Room comfort and quality8.4
Service8.4
Value for money8.1
High score for Ho Chi Minh City
Rating
9+ Exceptional (346)
8-9 Excellent (348)
7-8 Very Good (378)
6-7 Good (101)
<6 Below Expectation (96)
Time of the year
Mar - May (288)
Jun - Aug (370)
Sep - Nov (323)
Dec - Feb (288)
All guests (1,866)
All room types
All languages

Show reviews that mention 

Showing 1,269 verified guest comments
12345
9.7
Exceptional
Sandy from United States
Family with young children
Superior King Room
Stayed 1 night in January 2013

Very clean, modern, comfy beds and great massage!”

New hotel, very clean, great beds, centrally located, and great massage!

We stayed for 1 night at the Novotel Saigon Centre hotel in Ho Chi Minh City. We arrived with the taxi driver trying to screw us over with the taxi fare from the airport. What a "warm" welcome to HCMC! We were so angry, but the staff at the Novotel came to our rescue and helped to sort things out with the taxi driver. After that, we finally checked into the hotel. The front desk staff was efficient and friendly. We went up to drop off our bags and returned to the lobby to catch a late lunch at the hotel bar called 167 Faubourg. The food was quite tasty as were the cocktails. Then, we went back to hotel room which was very modern and clean as this hotel just opened recently. The room was not very big, but effectively laid out. The bed was super comfortable! The bathroom was equipped with a shower and toilet room. The towels were fluffy and clean. The kids wanted to go down and swim in the pool, so we did. The partially outdoor pool area was nice with a bar that served drinks. The water for the pool was cold as it was early January. I am sure it would be more pleasant during the warmer months. There's a shallow wading pool with water spouts that the kids loved. There is also a soft cushioned climbing wall for small kids to play in if they are tired of the water. I went to get a massage afterwards and had one of the BEST massages! The masseuse was able to hit all my problem areas and helped to release the tense, sore muscles aggravated by my long journey. I wish I stayed longer and would have had a massage every day of my stay! The hotel was fairly centrally located and you can have the hotel arrange transportation or there were many buses that stopped at the intersection of this hotel if you are adventurous enough to try public transportation. We were able to try out many of the services in this hotel during our 1 night stay. I wish we could have stayed longer.

Reviewed January 22, 2013

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9.0
Exceptional
Hai from Vietnam
Solo traveler
Superior Twin Room
Stayed 2 nights in June 2012

Brand new hotel, great location, friendly staff”

Location, new facilities, helpful and polite staff

My experience with Novotel Saigon Centre Hotel during my weekend trip was great. The check-in was fast while having a friendly chat with the front desk staff. The room was lovely, new, clean with good size. Bathroom was spacious, clean, the only thing is the floor got flooded during shower. All the staff were very polite and helpful. Being in city center, it's a quick cab ride to almost everywhere. I would definitely recommend this hotel to my friends who's going to Ho Chi Minh city. Would also be lovely to be back here again in my future trips.

Reviewed July 05, 2012

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9.3
Exceptional
Tammi from United States
Business traveler
Superior King Room
Stayed 7 nights in October 2012

The only real 4 star hotel in Ho Chi Minh City”

Great Management, Clean and Modern Decor, Attentive Staff

After my 4th visit to Ho Chi Minh City I finally found this great hotel. In my previous stays I would spend minimum $60-$70(depending on the time of year) for a clean room in a 3 star local hotel, but luckily I found a deal on Agoda on this hotel and I've been coming back ever since. Even though I pay more to stay at this hotel I find the value very good because of the amenities I use at this hotel. Before I would have to pay $20 drop in fee to go work out at California Gym the only gym I've found to be to western standards but now that I stay at Novotel I save myself the drop in fee because the gym at the hotel is very well equip. Right after my workout I go for a swim which used to run me $15 drop in fee. So given these factors I'm actually saving money now staying at Novotel. Another great thing about this hotel is that it's run by westerners, so whatever the situation arises your not gonna be left feeling unhappy or dissatisfied.

Reviewed September 16, 2013

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9.0
Exceptional
Shawnta from United States
Couple
Superior King Room
Stayed 1 night in November 2012

New Trendy Hotel with beautiful rooms”

Modern rooms, comfortable beds, bar and lounge area, rooms with great views of the cities

This hotel is one of the nicest that we have stayed in ho chi minh city but at an afforable price. The hotel is beautiful, new and designed in a trendy/modern vibe. There is a great bar area with friendly bartenders and a comfy lounge area. The room was very spacious, had all of the amenities that you would need. We had a great view of the city and there was a nice couch in the room that we enjoyed relaxing on. The beds were very comfortable and the rooms were quiet. Room service was slow and it was clear they were still working out kinks of being new. This has become one of our favorite hotels in Ho Chi Minh City. We will definitely be back.

Reviewed January 30, 2013

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9.6
Exceptional
Jessica from Canada
Couple
Superior King Room
Stayed 2 nights in February 2016

Back for Vietnam new year ”

I had book 6 nights at Lan Lan 2 hotels 3 star Ho Chi Minh city. But worse like 1 star . was nightmare sleep one night check next morning 6am. Fly+ bed buds, Then when Novotel hotels 5star check in for 2 night February 11,12 love it. Book another 3 night 13.14.15 will stay for rest of my vacation, back Canada. Love this hotels excellent will recommend Novotel hotels 5 stars. Will come back .

Reviewed February 14, 2016

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9.0
Exceptional
VOON from Malaysia
Couple
Superior Twin Room
Stayed 3 nights in April 2013

More than Great!!”

Spacious, clean, comfy bed

Here’s a few pointers: 1) At the airport, outside the departure hall, turn left, that’s the taxi queue. No one is lining up, no sign board but look for personnel dressed in deep green. These are from Vinasun taxi company to help you to flag down Vinasun cab. That should get you to the destination hotel. 2) Reaching Novotel takes about 20 minutes, USD5-7. It is actually in District 3, not exactly District 1 which I have read somewhere, but nonetheless, its location is not bad if you are travelling by cab which is not too expensive. USD2-3 will get you to the city centre. 3) Novotel is along Hai Ba Trung street, we came across some taxi drivers who doesn’t exactly know where the hotel is, but we mentioned Hai Ba Trung, they immediately knew where it is. 4) We took superior twin, but upon check in, we requested for double bed, which we were given instantly. Reception was a breeze, and the lady was pleasant and helpful. 5) Room was reasonably big, with daybed. Things are still quite new I would say. No complain. 6) Our request for late checkout was denied due to unavailability on that day, however we were offered to use the facilities in the spa after check out, which we took a shower before heading to airport.

Reviewed April 21, 2013

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8.0
Excellent
Michael from Australia
Couple
Superior King Room
Stayed 3 nights in December 2012

2nd time staying here, great hotel and location”

Great rooms, nice pool and bar

We had stayed in this hotel twice during our trip to Saigon, Vietnam. The first time was an excellent experience. The staff was great and the rooms were immaculate (exceeds the typical what you pay is what you get, for a 4 star hotel). The first time we stayed at Novotel Saigon, we had ordered Sweet and Sour Pork dish from the hotels room service. Being from an asian background, we thought the Sweet and Sour Pork dish was the best tasting we have had to date. So we decided to order it again on our second visit. The dish had arrived as pork ribs, stir-fried with some random vegetables in a unusual bland and sparing tasting sauce. We were told to wait for a call in our room from the kitchen manager. 30 minutes go by and we receieve a phone call from the kitchen manager. He said that what front desk told me was untrue and that only the helper cook quit and head chef was still working. We were issued a free meal of sweet and sour pork. We accepted the apology and within 1 hour, we received a knock on the door. It was our meal delivered by the kitchen manager. He asked us to double-check if it was the correct meal. It turned out to be the same pork ribs dish we had received last time. We didn't want to argue and stress about a crap meal and ruin our holiday, so, out of true frustration and inconvenience we accepted it with no feedback what-so-ever. When we checked out the next day, they tried to charge us 500,000d for the meal. After being delayed on their part to check their records, we missed our flight! 1 hour we had stood at the front desk while they finally realise that it was their fault! They apologised to us constantly. Novotel Saigon need to wake up and learn that an apology will not fix a bad experience. If they had delivered the correct meal the second time, we would have let the whole issue slide. If you stay at Novotel Saigon, ensure you do not eat there. We thought we'd eat there at our conveinance. There are plenty of venues to eat on Hai Ba Trung street.

Reviewed December 19, 2012

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9.0
Exceptional
Seng from Malaysia
Group
Superior King Room
Stayed 2 nights in February 2014

The room is comfortable”

Good location, comfortable room and friendly staff

The hotel have a good location. The room is clean and comfortable. The staff are friendly and helpfull. The breakfast in the hotel are wide variety. Nearby the hotel there are pubs and restaurants whereby the beers and food are cheap. Moving around Ho Chi Minh city by taxi is easy and the price is cheap.

Reviewed March 04, 2014

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9.0
Exceptional
Hendrik from Netherlands
Business traveler
Superior Twin Room
Stayed 1 night in October 2013

Excellent base for work travel!”

Clean, great bed, nice room, good facilities

Very Comfortable. Great hotel to serve as a base for either Business or leisure around Ho Chi Minh City. Centrally located, close to major offices. Short distance from various monuments and places to see and go. Good restaurants in walking distnce. Friendly and supportive staff.

Reviewed July 03, 2014

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8.7
Excellent
Jee from Singapore
Couple
Superior King Room
Stayed 3 nights in December 2012

New and clean hotel, at great location”

Convenient with WIFI in the room, comfy bed and great shower facilities

We had a pleasent stay for the 3 nights, the hotel surrounding is quiet, the room is new and comfortable, the aircon is quiet, breakfast is good and the hotel staff are friendly. Walking distance to main attractions, it is also cheap to take a taxi. Will stay in this hotel again if we come back to Ho Chi Minh city.

Reviewed December 26, 2012

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9.3
Exceptional
Ngoc from Vietnam
Group
Superior King Room
Stayed 2 nights in July 2012

Good service”

great bedroom, delicious food

Lovely hotel. It's the first time for Novotel Saigon Center Hotel. i didnt stay there, I book it for my partners. They said it's a very good hotel. They had stay in a room with the best view where they can see the whole picture of hochiminh city. My friends said that hotel's food is so delicious, coffee is also the best. They will come back next time and definitely stay there again.

Reviewed July 27, 2012

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8.7
Excellent
byung from Hong Kong SAR, China
Business traveler
Superior King Room
Stayed 3 nights in September 2013

good location, clean roon”

location, size of room, clean

i was really happy to stay at novotel saigon center hotel in ho chi minh city in vietnam. the hotel was good.

Reviewed November 07, 2013

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9.7
Exceptional
Jusak from Indonesia
Business traveler
Superior King Room
Stayed 2 nights in August 2012

newest brand new hotel in hcmc, ”

brand new - ultra modern design - cool bathroom window!

as usual novotel is among the best 4 star hotel in the region and never disappointed me, same like the brand new one in hcmc location is good at district 1, room are very nice & clean, decent size, ultra-modern design, double glaze window (quiet room even located at busy street with continuous motorbike horn) but, the most unique that i never found at the other hotel is the adjustable transparent-frosted glass mirror of the bathroom window, just by pressing on-off button, it's hi-tech like in spy-tv movie 24, cool stuff !!

Reviewed August 18, 2012

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10.0
Exceptional
Remo from Australia
Family with teens
Superior Twin Room
Stayed 5 nights in July 2012

Fantastic hotel, food, service, facilities, locati”

Buffet, Pool and Spa, location, friendly staff, clean and new

We absolutely loved our stay at the Novotel Saigon, Has a fantstic pool area with bar, the meals from cafe to Buffet will blow your mind, You have to try the Vietnames iced coffee. We only used Vinasun taxi's which was only AU$8- to the airport. You can walk to most attraction, war museum, palace, cathedral and markets. Will definetly come back and stay at the Novotel Saigon again. Found a great place to eat at the Bar's Bar on the 3rd floor above little spoon restraunt near the ben thang markets, happy hour from 05:50 and meals were fantastic.

Reviewed July 31, 2012

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9.3
Exceptional
Donn from United States
Couple
Superior King Room
Stayed 1 night in July 2014

Great value and great location”

Location, Design, Price

This is almost an unbeatable hotel in Saigon for price and facilities. Very well done, within walking distance of the central area. Great rooms and service all under 100 usd. Only a few blocks away is the Intercontinental where the rooms start at around 250 usd. Novotel is definitely a great choice for the 100 usd price range. Only downside is the indoor pool.

Reviewed July 28, 2014

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10.0
Exceptional
Chiu from Hong Kong SAR, China
Solo traveler
Superior Twin Room
Stayed 4 nights in April 2015

Very nice!”

Helpful People, Location and Food

First time visiting ho chi minh city and the hotel stuffs were very helpful. The rooms were a little small but clean. I liked the roof bar and the restaurants.

Reviewed April 08, 2015

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8.7
Excellent
andrew from United Kingdom
Solo traveler
Superior King Room
Stayed 1 night in December 2012

Trustworthy Novotel ”

Very good location

novotels are always super reliable anywhere in the world i have been. however this is certainly one of the best i've stayed in for the cost. the room is very nice,clean and modern with a brilliant view of saigon. i found the staff to very efficient and friendly.i didn't use the bar or restuarent but had a meal from room service and that was very good as expected. the swimming pool however was very cold due to no heating or sunlight.this for me was the only negative about this hotel. i found it great that vinasun taxis have one of the rep guys working at the hotel to ensure customers at novotel don't ever get ripped off!!

Reviewed February 11, 2013

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8.8
Excellent
Nelson from Canada
Business traveler
Superior King Room
Stayed 1 night in September 2016

Great business hotel”

I often stay here for business and I find it is one of the better value hotels in Ho CHi Minh City. Sometimes the internet has been slow in the rooms but staff have always attended to the problem.

Reviewed October 07, 2016

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8.0
Excellent
Cheng from Singapore
Business traveler
Superior Twin Room
Stayed 2 nights in October 2013

Usual good hotel.”

Good showers, clean room and good lounge.

Usual good hotel in Ho Chi Minh City. Fairly good strong water pressure in the shower. Very important. Clean room and clean bathroom. Very good comfortable lounge. Fairly good breakfast. Not so good coffee. But, it's fine. You can get good coffee at the nearby coffee shop just outside the hotel. Internet speed is fairly good. No issues sending any of my mails. Location is good with plenty of taxis. You can pay for the taxi ride with your credit cards. All in all, a good place to stay.

Reviewed November 03, 2013

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10.0
Exceptional
Carmel from Malta
Solo traveler
Superior King Room
Stayed 1 night in December 2014

Good hotel for a Stop Over”

Central, great location, quite rooms

Stayed in this hotel during a one night stop over in Saigon, very comfortable and quiet rooms, though not sure what's up with the shower business and all that see through glass! Great location in District 1, and close to Notre Dame Catherdral and the post office. Breakfast is great and they can cope with a high demand and an influx of guests coming in the dining room at the same time. Very efficient staff.

Reviewed January 04, 2015

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