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Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside

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8.6

Excellent

3,113 reviews

3,113 reviews

Housekeeping11
View10
Shops5
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Vesta Design Store

50 m

toi o tahuna

60 m

Silver Fern Gallery

70 m

Artbay Gallery

110 m

St Peter's Anglican Church

110 m

Popular landmarks
Queenstown Mall

220 m

Ben Lomond Track

700 m

Queenstown Hill

720 m

Kiwi Birdlife Park

730 m

The Remarkables Ski Area

12.1 km

Closest landmarks
Queenstown Post Shop

170 m

Unichem

190 m

Kawarau Jet

190 m

Time Tripper Queenstown

200 m

Hydro Attack

200 m

Novotel Queenstown Lakeside

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197 - See map

Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Queenstown

Check-in [24-hour]

Excellent view

300 meters to public transportation

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Bicycle rental

Valet parking

Shuttle service

Front desk [24-hour]

Golf course [on-site]

Hot tub

Check-in/out [express]

Luggage storage

Value for money8.1
Distance to city center0.1 Km
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.7 km

Rooms available at Novotel Queenstown Lakeside

Excellent
Room comfort & quality

8.5

Standard King Room
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard King Bed
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
2 Double Beds
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Standard Queen
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Two Double Beds
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 double beds
Enter dates to see prices
King
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Standard Two Double Room with Alpine View
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Lakeside One Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Room, 1 King Bed
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

Does Novotel Queenstown Lakeside have a hot tub?

A hot tub is one of the facilities available at Novotel Queenstown Lakeside Hotel.

What time is check-in and check-out at Novotel Queenstown Lakeside?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Queenstown Lakeside?

A stay at Novotel Queenstown Lakeside also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Queenstown Lakeside has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 25 NZD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Novotel Queenstown Lakeside?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Queenstown Lakeside. Adults can enjoy breakfast offered with an additional charge of 33 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Queenstown Lakeside?

The closest train, metro, or bus station is The Queenstown Bus Station, 290 m away from Novotel Queenstown Lakeside.

What restaurants are nearby Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside’s neighborhood is Queenstown City Center which includes popular restaurants such as Erik's Fish and Chips, The Bathhouse Cafe, Bar and Restaurant and Botswana Butchery Restaurant.

What popular shopping places are close to Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in Queenstown City Center area which features shopping places such as Creative Queenstown Arts & Crafts Market, Vesta Design Store and DF Souvenirs.

What are popular attractions near Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in Queenstown City Center area, which is famous for attractions such as Queenstown Gardens, Queenstown Mall and Moa Statue.

What popular natural sightseeing spots are close to Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located within Queenstown City Center, which makes it conveniently close to natural sights including Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track.

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Explore the neighborhood

What people love about Novotel Queenstown Lakeside

  • 10

    Exceptional
    Location

    "A peaceful restful place in beautiful surroundings right in the centre of Queenstown."

    Jill

    |

    June 10, 2022

  • 9.2

    Exceptional

    "Very comfortable beds."

    Warren

    |

    May 23, 2022

  • 9.6

    Exceptional

    "Honestly, everyone here were so nice!"

    Harold

    |

    May 9, 2022

Overall rating:

8.6

Excellent
3,113 reviews
Cleanliness
8.8
Facilities
8.1
Location
9.6
Read all reviews >
What travelers say they love:
Superb location, friendly staff, clean room
Prasetyo from Indonesia
Family with young children
More about Novotel Queenstown Lakeside

More about Novotel Queenstown Lakeside

Novotel Queenstown Lakeside

You'll love the exceptional convenience during your stay at Novotel Queenstown Lakeside, located right in the heart of the city center, with an easy access to everything in Queenstown. Variety is the spice of life. Novotel Queenstown Lakeside offers an abundance of choices in activities, with its location just 110 m from the Queenstown Gardens.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Novotel Queenstown Lakeside. Stay connected throughout your stay with free internet access provided. Your explorations of Queenstown can be assisted with the shuttle services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Queenstown Lakeside. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Novotel Queenstown Lakeside are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Novotel Queenstown Lakeside offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Queenstown Lakeside, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Novotel Queenstown Lakeside has a range of activities that will meet your needs. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the hot tub and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

30 mentions

Internet

26 mentions

Breakfast

18 mentions

View

14 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Portuguese
  • Spanish
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Sauna
  • Skiing
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Linens
  • Lock box in room
  • Phone
  • Toiletries
  • Towels
  • TV [flat screen]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
Restaurants on site

Elements Restaurant

  • Cuisine: Local
  • Menu: Buffet

Elements Bar

  • Cuisine: Local
  • Menu: Buffet
Location
Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197
Exceptional
Location

9.6

Airports

  • Queenstown Airport (ZQN)
    6.7 km
  • Wanaka Airport (WKA)
    57.4 km

Public transportation

  • The Queenstown Bus Station
    300 m
  • Arthurs Point Bus Stop
    4.5 km

Hospital or clinic

  • Unichem
    190 m

Shopping

  • Remarkables Market
    6.7 km

Convenience store

  • Alpine Foodcentre
    330 m

Cash withdrawal

  • ATM
    170 m
What's nearby

Popular landmarks

  • Queenstown Gardens
    110 m
  • Queenstown Mall
    220 m
  • Ben Lomond Track
    700 m
  • Queenstown Hill
    720 m
  • Kiwi Birdlife Park
    730 m
  • The Remarkables Ski Area
    12.1 km
  • Coronet Peak
    13.2 km
  • Chard Farm Winery
    17.4 km
  • Gibbston Valley Winery
    20.0 km
  • Peregrine Wines
    22.8 km

Nearby landmarks

  • Vesta Design Store
    50 m
  • toi o tahuna
    60 m
  • Silver Fern Gallery
    70 m
  • Artbay Gallery
    110 m
  • St Peter's Anglican Church
    110 m
  • Queenstown Gardens
    110 m
  • Minibar
    120 m
  • Bardeaux Wine Bar
    160 m
  • Queenstown Post Shop
    170 m
  • DF Souvenirs
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until23:59

Getting around

  • Distance from city center0.1 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)33 NZD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 273
  • Room voltage240
  • Year property opened1987
  • Most recent renovation2007

Parking

  • Daily parking fee25 NZD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Queenstown Lakeside from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.1
Location9.6
Room comfort and quality8.5
Service8.6
Value for money8.1
High score for Queenstown
Rating
9+ Exceptional (145)
8-9 Excellent (96)
7-8 Very Good (100)
6-7 Good (30)
<6 Below Expectation (17)
Time of the year
Mar - May (124)
Jun - Aug (102)
Sep - Nov (64)
Dec - Feb (98)
All guests (537)
All room types
All languages

Show reviews that mention 

Showing 388 verified guest comments
12345
9.3
Exceptional
JOANNE from United States
Couple
Stayed 2 nights in December 2011

Great hotel within walking distance to all”

Laundry room!!!!!, central location, great breakfast

We had a 'lakeside room' at Novotel Queenstown, but as it was on the 3rd floor and there was a park between the hotel and the lake, we didn't actually see the lake -- there were too many trees blocking the view. Also, the park is public and our balcony was just at its edge, so it can be very noisy if there are large groups of people playing games, yelling/screaming in the morning or afternoon (it was Christmas time so there were a lot of people out and about). However, the room itself was very spacious, modern, clean and wonderful. The bed was very comfortable and the bathroom very clean. The morning breakfast was plentiful with many options.

Reviewed January 05, 2012

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9.2
Exceptional
Wei from United States
Couple
Standard King Room
Stayed 3 nights in January 2020

Location, location, location”

If you like being close to the center of town, where you walk out of the lobby and right into the festivities, then this hotel can't be beat. We came here for our honeymoon, and couldn't have been happier with our stay. The best part about Queenstown for us is walking around town and going jogging lakeside, and Novotel was the perfect location from which to do both. The room itself wasn't especially fancy or spacious, but good enough since we spent most of our time out and about.

Reviewed June 08, 2020

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10.0
Exceptional
Sarah from United Kingdom
Couple
Stayed 6 nights in July 2009

Excellent hotel, good value”

lakeside location, great room, excellent service, bathtub, balconies, clean and modern.

We had a fantastic 6 nights at the Novotel Queenstown./ The location is excellent, right on the lakeside, with nice views from the balcony. We got upgraded to a deluxe room on floor 4 which was superb. Very large, clean, modern and tastefully decorated with a huge bed and separate seating area. The staff are very friendly, very helpful and efficient. I would stay again in an instant - not a single complaint!

Reviewed July 19, 2009

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9.7
Exceptional
Teo from Indonesia
Couple
Stayed 4 nights in June 2015

Excellent Stay with perfect location”

lakeside, cleanliness, helpful staff

Lake and town centre is few steps away from this hotel! Though we did not stay at a room with lakeside view, we are glad that we chose Novotel for our 4 nights stay in Queenstown. 5 mins walk to Ferg burger, 1 min to Cookie Bar and 10 mins to Gondola. Room is clean and the staffs are very friendly and informative, especially the Assistant Manager. We are so glad that we had you to serve us during the 4 nights stay.

Reviewed June 17, 2015

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9.0
Exceptional
Fraser from United Kingdom
Couple
Stayed 3 nights in February 2010

Queenstown Novotel”

New, clean, friendly staff, balcony, location, concierge, free internet
no need for second double in our room

We stayed at the Novotel in Queenstown for 3 nights in February 2010, and it was the perfect base for all that we had planned to do while in Queenstown. The staff were very helpful, and the concierge staff were very knowledgeable and helpful when advising on options available for trips and activities in and around Queenstown. The hotel is very new and clean and the standards throughout are of a very high standard.

Reviewed March 06, 2010

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7.7
Very good
Tully from Australia
Family with young children
Standard King Room
Stayed 1 night in December 2013

Clean, comfortable, central with attentive staff”

The best things about the hotel were the friendly and attentive staff, the central location, and how it was in keeping with expectations for an international hotel chain

We (me, my wife and our infant son) spent one night in at the Novotel Queenstown while we were travelling home, via the airport in Queenstown. We had already spent a few days in Queenstown a week prior so weren't there this time for any sight seeing etc, and stayed in a room with a queen and single bed. The hotel staff were very friendly and efficient - they gave our son a toy upon checkin, had the requested cot ready, took our bags to/from our rooms without any delay, had our car ready without much notice, tried to fix the exterior door when we brought it to their attention - albeit unsuccessfully, and delivered room service promptly. The Novotel rose gardens are lovely, and the location is as close to the action of Queenstown as you can get. The hotel met (but did not exceed) my expectations and is of a quality I expect from a international brand such as this. In my opinion there are some better options in Queenstown for the same cost but for the most part this is a pretty good hotel to stay in, especially for a short stay close to the action.

Reviewed January 08, 2014

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10.0
Exceptional
YOON from Malaysia
Couple
Two Double Beds
Stayed 3 nights in September 2017

Helpful front desk staff and Excellent Location”

The front desk staff Queenie is very helpful and polite , she recommended us a lot of nice dining area in Queenstown and also provides us a lots of local insight for that area. The hotel location is superb as it is near to the town and near to the Queenstown garden which has an excellent view over the Queenstown. Overall the hotel room is superb clean and will definitely come back again. The hotel also has laundry machine and dryer which cost NZD4.

Reviewed September 16, 2017

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9.7
Exceptional
Jin from Australia
Couple
Standard 2 double beds
Stayed 3 nights in April 2015

Great location, Clean and confortable stay”

Excellent location, Cleanliness, Value for money

We stayed 3 nights at the Novotel in Queenstown and we really enjoyed it. The hotel is located in the centre so it was very easy to walk around. Everything was good except (as usual) internet access and paid parking. We appreciated their efforts to keep the high standard but felt bit unconfortable that they do it all for money. We were asked to pay anything we could get free from other hotels such as internet, parking, etc. Staff were very helpful.

Reviewed May 04, 2015

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9.0
Exceptional
Arena from Australia
Solo traveler
Stayed 1 night in August 2011

Great location and very speedy services”

close proximity to the heart of Queenstown and nice spacious rooms

the novotel was conveniently located in the heart of queenstown with everything at your doorstep. the rooms were clean and spacious, and the services were super prompt. the only drawback is that it can become quite busy at the service desks and in the lobby area. it is not great for wifi usage as you only get 8mb per day before you are charged, and the complimentary computers are often busy (although there is a 20min maximum cut out time).

Reviewed September 13, 2011

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8.3
Excellent
Karen from Australia
Couple
Stayed 7 nights in June 2014

Extremely enjoyable”

Tapas menu, Central location, helpful and attentive staff

We had a wonderful stay at the Novotel Queenstown Lakeside Hotel. The staff were attentive. The hotel had a boutique feel to it. Central to all the great restaurants in Queenstown and an easy walk to most activities.

Reviewed June 20, 2014

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9.6
Exceptional
Bazli from Brunei Darussalam
Couple
Standard King Room
Stayed 1 night in February 2020

Exceptional”

Great location in Queenstown, the town is 1-minute's walk and the courtyard opens up to the Queenstown beach and trail so it was easy to go for morning walks/runs. Staff were very friendly and the room was very clean. The bed was comfortable and beats out some 5-star hotels! We rented a car and the hotel provides 24hr valet parking for a fee, we found this to be very convenient. We would definitely stay here again!

Reviewed February 24, 2020

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10.0
Exceptional
Bryan from Australia
Family with teens
Standard King Room
Stayed 2 nights in October 2019

Great weekend at Novotel Lakeside ”

My adult son and I had a wonderful weekend at the Novotel. All staff were attentive and professional. Our room was comfortable and the beds perfect for a great nights sleep. I’m looking forward to returning next month. Well done to all at Novotel Queenstown

Reviewed October 24, 2019

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9.7
Exceptional
Nick from United Kingdom
Couple
Standard 2 double beds
Stayed 2 nights in August 2013

Excellent location”

Friendly, central, good value

We had a lovely stay at Novotel. I was very tempted to book one of the villas further along the lake, but I'm really pleased I didn't. Novotel is in a perfect location; right next to the lake, in the town but also in a quiet spot right next to the park. If I'm ever back in Queenstown I will definitely stay there again.

Reviewed August 28, 2013

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9.0
Exceptional
Helena from United States
Group
Stayed 2 nights in January 2010

Charming!”

I loved that this hotel was right in town and on the water, yet not in a noisy section. It was so easy to stroll into town for shopping and food and along the pier.
Could have used a microwave in the room for leftovers.

The Novotel in Queenstown is a wonderful place to stay. It is right in the heart of things, yet in a lovely peaceful setting. It is located next to the botanical gardens and the lake front. One short block to the shopping and fun restaurants in the town. The hotel itself is modern, clean and friendly.

Reviewed January 19, 2010

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9.3
Exceptional
Martin from Indonesia
Family with young children
Standard 2 double beds
Stayed 4 nights in July 2014

Very Well Located ”

Location, Location, and Location

Overall experience is very good. Hotel is just in front of the beautiful lake and close to city center. Price is very reasonable. Will definitely considering staying here again for next visit to Queenstown

Reviewed August 05, 2014

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8.3
Excellent
Keer from Malaysia
Couple
Standard 2 double beds
Stayed 1 night in January 2014

Good stay in Novotel”

next to the Queenstown garden and beach, fast check in and out, nice room

not bad, but wouldnt expect less for a Novotel considering the price paid. we got upgraded so thats nice. pros are nice room, large room, comfortable bed, and tea and coffee free of charge. its centrally located, next to queenstown garden and the beach and all the restaurants and shops - everything is within walking distance. cons are no free wifi and there is nobody helping you to bring the luggages up to the room - my husband has to find a trolley and bring our luggages up with the lift and when we asked the room service where we leave the trolley after unloading, they told my husband to bring it downstair where he picked it up!

Reviewed January 17, 2014

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8.8
Excellent
Bryan from Australia
Couple
Standard King Room
Stayed 2 nights in March 2019

Excellent”

Location is key with the Novotel. It is central to the town and depending on the room you get, you could score great views. Very friendly staff made the check in and check out process very accommodating. The room itself is a little dated and could use a refurb to keep in line with more modern offerings in Queenstown

Reviewed March 04, 2019

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10.0
Exceptional
lydia from New Zealand
Couple
Standard King Room
Stayed 2 nights in December 2020

Great Value on a Fantastic location”

I recommend This hotel because of its location and the facilities as well. We booked on a King room with Garden view and was surprised that its more than I expected. Furnitures is acceptable to my standard and have a good ac unit that is running (we went Dec 16-18 so it’s summertime). Staffs are very warm and helpful up to the valet parking man. I am happy and did not regret in staying here. Would going to stay here again when we come back Queenstown (tip: should book higher floor for better view)

Reviewed December 17, 2020

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9.0
Exceptional
John from Australia
Couple
Stayed 1 night in April 2010

the alps in new zealand”

Novetel is a modern,low rise hotel,well located on the edge of the main town area.It is good value for money.
Staff at breakfast need to help guests more.

You;ll enjoy this modern,well appointed hotel ideal for young adventurers or mature age travellers.It has all you need with a web corner in the foyer.As always Agoda check ins are smooth. Rooms are comfortable and warm.Lakeside rooms are ggreat to feel that magical Queenstown atmosphere.Shops and restaurants are within a few minutes walk.

Reviewed April 14, 2010

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9.7
Exceptional
FRANCES from New Zealand
Couple
Standard 2 double beds
Stayed 1 night in September 2012

Great hotel ,Excellent service ,great location -”

Excellent location and excellent rooms

Our only complaint was that we had a room which did not have a great view . We live 2 hours away from Queenstown and we are quite happy if tourists get rooms with a better view .Hotel was great and I would recommend it to any one .Rooms are a good size . We have just spent 7 weeks in USA and this hotel is as good as any we stayed in .

Reviewed October 03, 2012

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