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Swimming pool [outdoor], Novotel Manado Golf Resort & Convention Center in Manado
Deluxe King Room - Guestroom, Novotel Manado Golf Resort & Convention Center in Manado
a large living room with a large window, Novotel Manado Golf Resort & Convention Center in Manado
a living room filled with lots of furniture, Novotel Manado Golf Resort & Convention Center in Manado
a large pool of water with palm trees, Novotel Manado Golf Resort & Convention Center in Manado
a woman sitting on the edge of a pool of water, Novotel Manado Golf Resort & Convention Center in Manado
a living room with a large window and a large clock, Novotel Manado Golf Resort & Convention Center in Manado

Removed from saved list

7.8

Very good

934 reviews

934 reviews

Housekeeping9
View6
Breakfast5
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Water Park Griya Paniki Indah Manado 2.1 km
Tunan Waterfall 8.4 km
Soekarno Bridge 8.9 km
Kienteng Ban Hian Kong 8.9 km
Museum Negeri Propinsi Sulawesi Utara 9.1 km
Manado Souvenir 12.0 km
Jesus Blesses 12.2 km
Malalayang Beach 15.3 km
Bunaken National Park 21.4 km
Nearby landmarks
Kimia 1.0 km
telaga 1.1 km
Water Park Griya Paniki Indah Manado 2.1 km
Bongkone Makawetik 2.6 km
Sam Ratulangi International Airport 2.6 km
Kamiafarma 3.8 km
Hypermart 3.9 km
Giant 5.3 km
Bongkone Doupasu 6.6 km
PUSTU MALENDENG 7.1 km

Novotel Manado Golf Resort & Convention Center

Jalan A.A Maramis Kayuwatu Kairagi II North Sulawesi, Samratulangi Airport, Manado, Indonesia, 95254 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Samratulangi Airport part of Manado, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bunaken National Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Golf course [on-site]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Manado every 7 minutes on Agoda.com
Value for money7.9
Location rating7.8
Nearest airportSam Ratulangi International Airport (MDC)
Distance to airport2.6 km

Rooms available at Novotel Manado Golf Resort & Convention Center

Very good
Room comfort & quality

7.8

Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 queen bed
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Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 queen bed
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Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Deluxe Junior Suite with 1 kingsize bed
...
  • Room size: 54 m²/581 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Junior Suite
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed
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Other
...
  • Room size: 54 m²/581 ft²
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Junior Suite Deluxe King Bed
...
  • Balcony/terrace
  • Shower
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Deluxe Double Room
...
  • Balcony/terrace
  • Shower
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2 Sg beds Sup
...
  • Balcony/terrace
  • Shower
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JUNIOR SUITE Deluxe Junior Suite with 1 kingsize bed
...
  • Room size: 54 m²/581 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Manado Golf Resort & Convention Center?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Manado Golf Resort & Convention Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Manado Golf Resort & Convention Center has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manado with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Manado Golf Resort & Convention Center?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Manado Golf Resort & Convention Center. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center features an on-site restaurant for your dining convenience.

Can special events be hosted at Novotel Manado Golf Resort & Convention Center?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Novotel Manado Golf Resort & Convention Center?

Travel by air is easy with Sam Ratulangi International Airport only 2.5 km away from Novotel Manado Golf Resort & Convention Center.

What restaurants are nearby Novotel Manado Golf Resort & Convention Center?

Restaurants including Pondok Hijau Restaurant, Bakery Meta and Mapanget Indah Restaurant are popular in Novotel Manado Golf Resort & Convention Center’s neighborhood which is known as Samratulangi Airport.

What popular natural sightseeing spots are close to Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center’s nearby natural sights include Tunan Waterfall, Bongkone Makawetik and Bongkone Doupasu located in the same Samratulangi Airport area.

See map

Explore the neighborhood

What people love about Novotel Manado Golf Resort & Convention Center

  • 7.6

    Very good
    Cleanliness

    "Large, clean, well equipped room with jug of chilled water ready."

    Philip

    |

    March 10, 2020

  • 8.4

    Excellent
    Cleanliness

    "The room and all around the hotel is clean enough."

    Devin

    |

    February 8, 2020

  • 10

    Exceptional
    Location

    "An exceptionally nice hotel only 7 km from the airport, perfect for an early morning flight."

    Janet

    |

    November 10, 2022

Overall rating:

7.8

Very good
934 reviews
Cleanliness
7.9
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
We thank you for the wonderful stay.
Rainer from Luxembourg
Family with young children
More about Novotel Manado Golf Resort & Convention Center

More about Novotel Manado Golf Resort & Convention Center

Novotel Manado Golf Resort & Convention Center

When you are looking for comfortable and convenient accommodations in Manado, make Novotel Manado Golf Resort & Convention Center your home away from home. A stay at Novotel Manado Golf Resort & Convention Center ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Novotel Manado Golf Resort & Convention Center will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Manado can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Manado Golf Resort & Convention Center.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Novotel Manado Golf Resort & Convention Center. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Novotel Manado Golf Resort & Convention Center offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Manado Golf Resort & Convention Center, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Novotel Manado Golf Resort & Convention Center promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage and salon. The many offerings at Novotel Manado Golf Resort & Convention Center ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Novotel Manado Golf Resort & Convention Center gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing and diving. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course, tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Manado, take some time to venture outside of Novotel Manado Golf Resort & Convention Center. You're sure to want to visit Jesus Blesses located 12.1 km away, among the most sought-after photographs for anyone visiting Manado. Sometimes the best vacation days are spent doing nothing. With Malalayang Beach located 15.7 km away, you can turn a sunny day into a perfect chill out with sand and surf.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

30 mentions

Breakfast

24 mentions

Housekeeping

20 mentions

Food & Dining

12 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shared bathroom
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
The Square
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Jalan A.A Maramis Kayuwatu Kairagi II North Sulawesi, Samratulangi Airport, Manado, Indonesia, 95254
Very good
Location

7.8

Airports
  • Sam Ratulangi International Airport (MDC)
    2.6 km
Public transportation
  • Malalayang Bus Station
    15.7 km
Hospital or clinic
  • Kimia
    1.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Water Park Griya Paniki Indah Manado
    2.1 km
  • Tunan Waterfall
    8.4 km
  • Soekarno Bridge
    8.9 km
  • Kienteng Ban Hian Kong
    8.9 km
  • Museum Negeri Propinsi Sulawesi Utara
    9.1 km
  • Manado Souvenir
    12.0 km
  • Jesus Blesses
    12.2 km
  • Malalayang Beach
    15.3 km
  • Bunaken National Park
    21.4 km
Nearby landmarks
  • Kimia
    1.0 km
  • telaga
    1.1 km
  • Water Park Griya Paniki Indah Manado
    2.1 km
  • Bongkone Makawetik
    2.6 km
  • Sam Ratulangi International Airport
    2.6 km
  • Kamiafarma
    3.8 km
  • Hypermart
    3.9 km
  • Giant
    5.3 km
  • Bongkone Doupasu
    6.6 km
  • PUSTU MALENDENG
    7.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150000 IDR
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 176

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Manado Golf Resort & Convention Center from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.8
Location7.8
Room comfort and quality7.8
Service8.0
Value for money7.9
High score for Manado
Rating
9+ Exceptional (95)
8-9 Excellent (112)
7-8 Very Good (167)
6-7 Good (80)
<6 Below Expectation (86)
Time of the year
Mar - May (126)
Jun - Aug (144)
Sep - Nov (142)
Dec - Feb (128)
All guests (767)
All room types
All languages

Show reviews that mention 

Showing 540 verified guest comments
12345
10.0
Exceptional
Henry from United States
Solo traveler
Superior King Room
Stayed 1 night in July 2019

Highly recommend this hotel for convenience and price”

As an avid snorkeler have passed through Manado on the way to Bunaken Island as well as a layover city on the way to Raja Ampat and have used the Novotel Hotel on three occasions. The hotel is only about 15 minutes from the Airport (should be a 100,000 Rupiah taxi drive) and centered in the midst of a golf course which is a sound buffer from any highway traffic. The rooms are immaculately clean, quiet, and noticed this year that instead of placing one or two plastic bottles of drinking water, the rooms have water dispensers with a 5 gallon jug on top. The restaurant food is equally up to western and standards. Tourists have the option when making a reservation to include the morning buffet breakfast. I noticed I hadn't included the breakfast, so I happily paid an additional 115,00 Rupiahs for an amazing buffet breakfast with too many food options to mention. The service manager Jems Alfriano Malore, in particular made sure my stay was pleasant and hassle free.

Reviewed July 24, 2019

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Dear Guest, Thank you for choosing our hotel on your recent visit to Manado and recommend our hotel. We are glad to learn that you had an excellent stay with us and thank you for supporting our save the earth campaign. I believed your feedback will encourage us more to provide excellent products and services to our guest. Mr. Jems Alfriano Malore was very happy received your compliments Thank you again for your comments and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Responded August 05, 2019
Novotel Manado Golf Resort & Convention Center
10.0
Exceptional
Rainer from Luxembourg
Family with young children
Superior Twin Room
Stayed 2 nights in October 2021

Heaven”

We thank you for the wonderful stay. The staff is very friendly and helpful. The whole stay is wonderful. thank you for this

Reviewed October 19, 2021

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Dear Mr. Rainer, We very much appreciate your comments regarding your stay at the Novotel Manado. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Bilal Chamsine General Manager

Responded November 04, 2021
Novotel Manado Golf Resort & Convention Center
10.0
Exceptional
Herman from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in January 2021

Great”

Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome

Reviewed January 05, 2022

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10.0
Exceptional
Anonymous
Couple
Deluxe Junior Suite with 1 kingsize bed
Stayed 1 night in May 2019

Comfy, fully satisfied guest ”

A Good place for Rest, green area, nice meals

Reviewed June 02, 2019

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Dear Guest, Thank you for taking your valuable time to share your stay experience at our resort. It is always a pleasure to know that the stay was great and thank you for your compliments on our products. We believed your review will boost the spirit of our team to maintain the quality of our products and services Thank you again for your review and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Responded June 03, 2019
Novotel Manado Golf Resort & Convention Center
9.6
Exceptional
William from United States
Couple
Deluxe King Room
Stayed 1 night in January 2019

A+++”

We stayed at this location twice. Once in transit and again for medical emergency. I cannot stop sing the praises of the staff at this location for their assistance in a time of stress. Their professionalism and care was a lesson in compassion. We will visit again.

Reviewed February 12, 2019

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Dear Guest, Thank you very much for taking your valuable time to share your stay experience with us. We are glad to know that the stay was meet with your expectation. It was our pleasure to assist you and glad to know that everyhing is fine We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Responded February 14, 2019
Novotel Manado Golf Resort & Convention Center
8.8
Excellent
Andrey from Russia
Couple
Deluxe King Room
Stayed 1 night in May 2019

Best stay for layover”

We stayed in this hotel twice on our way to and from our diving destinations. The first room we were given was on the second, that is ground, floor and was a previously smoking room. And the smell was still lurking. The shower was a bit leaky and moldy. Nothing terribly bad, but not perfect. The second room we got was on the fourth floor, spacious and spotlessly clean. Mattresses are decent. Air conditioning well performing. Sleep was quiet and restful. The breakfast is very good, both in quality and variety of food. The restaurant is otherwise a bit pricey and some dishes aren't done properly. Reception staff is very helpful. Overall this hotel is fine choice for staying after or before flights. We went to the Manado city on occasion. And were happy that we choose Novotel. Few tips: there is an excellent restaurant "Tuna House" some ten minutes walk or short taxi ride north. About 400 meters north of the hotel there is a nice shopping mall with kids zone and some nice souvenirs.

Reviewed May 28, 2019

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Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the products which were not meet with your expectations. We have shared your feedback to our team and we will take immediate improvement action to maintain the quality of our products and services. Thank you for your compliments for our services and we believe this will boost the spirit of our team to deliver great service to our guest Thank you again for your review and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Responded May 29, 2019
Novotel Manado Golf Resort & Convention Center
10.0
Exceptional
liliana from Indonesia
Business traveler
Superior Twin Room
Stayed 2 nights in December 2020

Not Bed”

The location is near to the airport but its far to go anywhere

Reviewed December 24, 2020

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Dear Guest, Thank you for taking the time to share your stay experience and we are glad to learn that you had a pleasant stay with us We are looking forward to welcoming you again at Novotel Manado in the near future Sincerely, Bilal Chamsine General Manager

Responded December 28, 2020
Novotel Manado Golf Resort & Convention Center
8.4
Excellent
Devin from United States
Couple
Superior King Room
Stayed 2 nights in January 2020

Good place to stay”

It was a pretty hotel, with a good scenic views all around, it's a affordable place for 4 star level and good value for the price. The location is great it's on the main road and 10 minutes to the airport but it's not noisy at all. Except if there's any wedding going on and the and the family is staying next door. If you to find food outside you need to drive a bit on the main road to get to any restaurant. There's many delicious restaurant nearby. It was comfortable. The room was nice. But I think they need to upgrade/change some of the interior/furniture as it look pretty worn out already. The room and all around the hotel is clean enough. The breakfast is worth it. It's not that complete but it has many options. The gym is okay but it needs frequent maintenance. The pool is great but will be better if the filter is on or maintained daily. Some of the walls area need to be painted and clean up. So with some bathroom glass wall. The staff are awesome and friendly. They'd serve the best help. Overall it's a good hotel and the customer service from people like Jems makes me want to come back and stay there again.

Reviewed February 08, 2020

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Dear Guest, Thank you for taking your valuable time to share your stay experience with us. Your feedback is very valuable for us. We will share your feedback to our team and we believe comments will encourage us to provide better services and products. Thank you for your compliments towards the service from Jems Thank you again for your review and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Responded February 10, 2020
Novotel Manado Golf Resort & Convention Center
9.2
Exceptional
DAVE from Australia
Couple
Superior King Room
Stayed 1 night in January 2020

Close to airport”

Just stayed one night before flying out. Very nice room with large bathtub

Reviewed January 11, 2020

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Dear Guest, Thank you for choosing our hotel and recommend us. It is always a plesure to know that you had a pleasant stay at Novotel Manado. We wish to welcome you again at our hotel in the near future. Sincerely, Bilal Chamsine General Manager

Responded January 13, 2020
Novotel Manado Golf Resort & Convention Center
8.8
Excellent
Juliette from Indonesia
Group
Superior King Room
Stayed 1 night in October 2018

Nice and clean hotel”

Very nice and clean! I like the ambience which far from crowded city center and nearby airport. Nice hotel for all travellers!

Reviewed March 15, 2019

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Dear Guest, Thank you for choosing our hotel and share your stay experience with us. We are glad to know that you had a pleasant experience at our hotel and we have shared your comments to our team. We believe this will boost the spirit of our team to maintain the quality of our services and products Thank you again and we look forward to welcome you at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Responded March 18, 2019
Novotel Manado Golf Resort & Convention Center
8.4
Excellent
Ranita from Indonesia
Couple
Deluxe King Room
Stayed 1 night in February 2022

a blessing in disguise”

we paid for deluxe room, but they were fully booked. to our surprise, they upgraded us to suite! sweet! the welcome drinks were very tasty! overall awesome staffs, and awesome food!!!! some inputs though: 1. lightings in the room should be fixed since it gets quite dark with all the yellow lighting 2. add doorbells to the room. we weren't able to answer the door right away since they can only knock. (unheard)

Reviewed February 25, 2022

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8.8
Excellent
Andreas from Germany
Solo traveler
Superior King Room
Stayed 1 night in February 2020

Close to airport”

Good place to stay at very close to the Manado airport prior to an early morning flight or after arriving late. I'd go back any time.

Reviewed July 14, 2020

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Dear Guest, First and foremost, thank you for taking your valuable time to share your stay experience and we are glad to know that you had great experience with us We look forward to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Responded July 15, 2020
Novotel Manado Golf Resort & Convention Center
8.4
Excellent
Theo from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in November 2018

Best manado airport hotel”

Located about 10 minutes drive from Manado airport, definitely the best transit hotel in this area. Nice pool and green surrounding.

Reviewed March 04, 2019

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Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a pleasant experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Responded March 05, 2019
Novotel Manado Golf Resort & Convention Center
7.6
Very good
Philip from Australia
Solo traveler
Superior King Room
Stayed 1 night in March 2020

Great room but where's the bacon?”

Great to arrive at Novotel Manado for first time in several years. Still looks good. Thankful for room upgrade from helpful young lady in reception. Large, clean, well equipped room with jug of chilled water ready. Slept so well & up early for breakfast, which on previous visits to the hotel was excellent. Things have changed - no bacon and baked beans, which was disappointing; however, good array of fruit, breads and even spaghetti! After morning walk good to get back to comforts of room. Plan to visit again.

Reviewed March 11, 2020

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Dear Guest, Thank you for taking your valuable time to share your stay experience. We are glad to know that you had a good stay and we will share your feedback to our team. We believed you comments will boost our spirit to maitain the quality of our products and services Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Responded March 18, 2020
Novotel Manado Golf Resort & Convention Center
8.0
Excellent
Meliesa from Indonesia
Family with young children
Deluxe Junior Suite with 1 kingsize bed
Stayed 1 night in January 2022

The buliding and rooms need to be maintained”

Some utilities in shower, sink, pantry, need to be maintaned. The floor needs a heavy clean.

Reviewed January 31, 2022

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7.6
Very good
RINA from Indonesia
Solo traveler
Superior King Room
Stayed 1 night in April 2021

Good view”

It's huge as it has golf court next to the hotel and also some halls for convention, wedding etc. I stayed during weekend, so it's very busy as there were weddings 2 days in a row. One wedding even held outside the resort at the nearest site as no more hall available, but the groups stayed at the hotel so it was crowded. I don't really mind the noise, but sad i didn't get to try the pool.

Reviewed April 22, 2021

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7.2
Very good
Ferry from Indonesia
Family with young children
Superior King Room
Stayed 1 night in January 2021

Bad services”

Needto waitfor 3hours to get our rooms. we book 3 non smooking rooms. Cek in at 13.30. wait around 40 min to get the first room. And wait another 1 hoursto get the 2nd room.with reason. There is still a guest that extended their stay because the flight will be at noon. Which is not a good reason for us. The check in policy is 14.00 and check out 12.00. and we got our 3rd room after 3 hours waiting. The hotel it self not that crowded.so they should over us another empty room.and they give the guest that come after us, their room first. When i complained they said because we req for connecting room, and that is not true, we never req that. The staff indeed apologized but in my opinion they should give us compensation for the long wait. Ohh and we need to move to another rooms at 22.00 because the AC is leaking really bad.and all the rooms reeks of smoke really bad. Will never comeback

Reviewed January 05, 2021

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Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bilal Chamsine General Manager

Responded January 08, 2021
Novotel Manado Golf Resort & Convention Center
8.0
Excellent
Mercy from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in June 2019

Very good”

Everything was ok just the breakfast no so ok

Reviewed June 28, 2019

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Dear Guest, Thank you for taking your valuable time to share your recent stay experience at Novotel Manado. We are sorry for the breakfast which not meets with your expectation and we have shared your feedback to our Executive Chef to investigate and improve the quality of our breakfast Thank you again for your comments and we hope to welcome you again at Novotel Manado with better products in the near future Sincerely, Bilal Chamsine General Manager

Responded July 01, 2019
Novotel Manado Golf Resort & Convention Center
6.0
Emily from United States
Solo traveler
Superior King Room
Stayed 1 night in March 2020

Wonderful staff but tired facilities ”

The staff were lovely and went above and beyond, but the facilities were just gross. My room smelled of mildew and had paint peeling off the walls. The whole property is somewhat strange - tired and run down. The only bonus is that it’s near the airport. There is nothing around to walk to, and the food at the restaurant was overpriced and mediocre.

Reviewed March 05, 2020

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Dear Guest, First and foremost, thank you for taking your valuable time to share your stay experience with us. We are very sorry to hear the stay was not met with your expectations and that we are failed to deliver excellent prodcts especially our room. We had shared your comments to our respective leaders for immediate improvement actions. Thank you for your compliments on our services. Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future. Sincerely, Bilal Chamsine General Manager

Responded March 16, 2020
Novotel Manado Golf Resort & Convention Center
5.2
Christian from Canada
Couple
Deluxe King Room
Stayed 2 nights in March 2019

Hotel Okay but not worth the price paid”

I stayed there for a couple of night in march 2019. For the amount of money paid I was expecting better. Bathroom definitely needed a better cleanning, the glass in the shower had alot of soap on it. Also presence of mold on the calking and some on the ceiling. This would be easy fix with some thourough cleaning and some little maintenance. The food was okay no more. Than again if I had paid less that would not have been a problem.

Reviewed March 29, 2019

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Dear Guest, Thank you for taking your valuable time to let us know your stay experience on your recent visit to our hotel. Please accept our sincere apologize for the stay was not meet with your expectation especially our rooms. We are taking immediate improvement action to improve the quality of our products Thank you again for giving us chance to improve our products and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Responded April 01, 2019
Novotel Manado Golf Resort & Convention Center
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