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Interior view, Novotel Bukittinggi in Bukittinggi
Deluxe Double - Guestroom, Novotel Bukittinggi in Bukittinggi
a large bathroom with marble counter tops and a large clock on the wall, Novotel Bukittinggi in Bukittinggi
a large swimming pool in a large building, Novotel Bukittinggi in Bukittinggi
Swimming pool, Novotel Bukittinggi in Bukittinggi
a bed with two pillows and two nightstands, Novotel Bukittinggi in Bukittinggi
a hotel room with two beds and a desk, Novotel Bukittinggi in Bukittinggi

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8.5

Excellent

742 reviews

742 reviews

View18
Housekeeping14
Food & Dining9
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Bukittinggi Plaza 130 m
Bukittinggi Clock Tower 170 m
Jam Gadang Clock Tower 220 m
Masjid Raya Bukittinggi 240 m
ANATAMA 250 m
Pasar Atas Market 270 m
niagara 280 m
Lobang Jepang 290 m
psar atas 330 m
Hatta Palace 330 m

Novotel Bukittinggi

Jl Laras Datuk Bandaro, Bukittinggi City, West Sumatra 26115, Indonesia, Guguk Panjang, Bukittinggi, Indonesia, 26115 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Guguk Panjang part of Bukittinggi, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Bukittinggi every 14 minutes on Agoda.com
Value for money8.2
Location rating9.4

Rooms available at Novotel Bukittinggi

Excellent
Room comfort & quality

8.1

Deluxe Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Mountain View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin Mountain View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Superior King
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
SUITE 1 KING BED + 2 SG BED IN ROOM SINGGALANG SUITE
...
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • 1 king bed or 2 single beds
    Enter dates to see prices
    JUNIOR SUITE 1 King Bed Junior Suite
    ...
      Enter dates to see prices
      DELUXE 1 TWIN BED MOUNTAIN VIEW
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Novotel Bukittinggi?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Novotel Bukittinggi?

        Novotel Bukittinggi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Novotel Bukittinggi has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bukittinggi with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at Novotel Bukittinggi?

        Start your mornings right, with the continental and buffet breakfast options offered at Novotel Bukittinggi.

        What are my dining options at Novotel Bukittinggi?

        To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        Can special events be hosted at Novotel Bukittinggi?

        Audio-visual equipment service is offered to help your event go smoothly.

        What is the smoking policy at Novotel Bukittinggi?

        Novotel Bukittinggi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What restaurants are nearby Novotel Bukittinggi?

        Novotel Bukittinggi’s neighborhood is Guguk Panjang which includes popular restaurants such as Nasi Kapau Uni Cah, Rumah Makaan Selamat and De Kock Cafe Bed & Breakfast.

        What popular shopping places are close to Novotel Bukittinggi?

        Novotel Bukittinggi is located in Guguk Panjang area which features shopping places such as Pasar Atas Bukittinggi.

        What are popular attractions near Novotel Bukittinggi?

        Novotel Bukittinggi is located in Guguk Panjang area, which is famous for attractions such as Bukittinggi Clock Tower, Jam Gadang Clock Tower and Masjid Raya Bukittinggi.

        What popular natural sightseeing spots are close to Novotel Bukittinggi?

        Novotel Bukittinggi is located within Guguk Panjang, which makes it conveniently close to natural sights including Lobang Jepang.

        See map

        Explore the neighborhood

        What people love about Novotel Bukittinggi

        • 7.6

          Very good
          Cleanliness

          "The room is clean and spacious."

          Indrawati

          |

          December 7, 2019

        • 9.6

          Exceptional
          Cleanliness

          "Location so good, clean room, nice bed, good food, friendly staff."

          ailin

          |

          November 18, 2019

        • 9.2

          Exceptional
          Location

          "The hotel is located in the center of the tourist’s object area is very convenient for the people who wanted to go for the first time"

          sandy

          |

          December 17, 2021

        Overall rating:

        8.5

        Excellent
        742 reviews
        Cleanliness
        8.3
        Facilities
        8.2
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        Good hotel just a stone throw away from the iconic Clock Tow...
        Tunku from Malaysia
        Family with young children
        More about Novotel Bukittinggi

        More about Novotel Bukittinggi

        Novotel Bukittinggi

        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Novotel Bukittinggi. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bukittinggi can be assisted with the car hire services available here.
        Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Novotel Bukittinggi. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
        Smoking may only take place in restricted designated areas.
        Rooms at Novotel Bukittinggi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms.
        You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Novotel Bukittinggi, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Novotel Bukittinggi which has a selection of halal options.
        Once there, be sure to check out bar for some in-house nighttime fun.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Novotel Bukittinggi has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. The many offerings at Novotel Bukittinggi ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Novotel Bukittinggi gives you a great reason to spend more time in your swimsuit.
        With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.

        Show less

        Amenities and facilities

        Excellent
        Facilities

        8.2

        Most talked about facilities

        Breakfast

        38 mentions

        Food & Dining

        25 mentions

        Housekeeping

        15 mentions

        View

        10 mentions

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Billiards
        • Fitness center
        • Garden
        • Massage
        • On-site entertainment
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurant [halal]
        • Restaurants
        • Room service [24-hour]
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Doorman
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Grooming service
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Babysitting service
        • Kids meal
        • Playground
        • Swimming pool [kids]
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Air conditioning
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Internet access – LAN
        • Internet access – wireless
        • Mini bar
        • Non-smoking
        • Satellite/cable channels
        • Shower
        • Smoking allowed
        • Telephone
        • Toiletries
        • Towels

        Food and dining

        Breakfast options
        • American
        • Asian
        • Continental
        • Halal
        Restaurants on site
        Sianok Restaurant
        • Cuisine: American, Asian, European
        • Menu: Buffet, A-la-carte

        Location

        Jl Laras Datuk Bandaro, Bukittinggi City, West Sumatra 26115, Indonesia, Guguk Panjang, Bukittinggi, Indonesia, 26115
        Exceptional
        Location

        9.4

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        The property
        • Number of floors4
        • Number of rooms 98
        • Year property opened1995

        Property announcements

        In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

        The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

        Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of Novotel Bukittinggi from real guests

        Provided by verified guests of Agoda
        8.5
        /
        10
        Cleanliness8.3
        Facilities8.2
        Location9.4
        Room comfort and quality8.1
        Service8.5
        Value for money8.2
        High score for Bukittinggi
        Rating
        9+ Exceptional (165)
        8-9 Excellent (127)
        7-8 Very Good (119)
        6-7 Good (39)
        <6 Below Expectation (41)
        Time of the year
        Mar - May (115)
        Jun - Aug (145)
        Sep - Nov (115)
        Dec - Feb (116)
        All guests (742)
        All room types
        All languages

        Show reviews that mention 

        Showing 491 verified guest comments
        12345
        10.0
        Exceptional
        Esther from United States
        Couple
        Deluxe Double Mountain View
        Stayed 2 nights in March 2020

        Very nice”

        We came here to celebrate our 39 wedding anniversary. Our room was beautifully decorated, the bed was full of flowers and special cards, beautiful! We got the room we requested. Staff are good! Location is near all major sites!

        Reviewed March 04, 2020

        See room deals

        10.0
        Exceptional
        Subur from Indonesia
        Family with young children
        Deluxe Double Mountain View
        Stayed 1 night in December 2021

        The best location in town”

        Just in the center of the town, hospitality and comfort room

        Reviewed January 10, 2022

        See room deals

        10.0
        Exceptional
        Karim from Indonesia
        Business traveler
        Deluxe Twin
        Stayed 1 night in July 2020

        Perfect and Very good hotel and service”

        Good location and very good and professional services hotel in bukit tinggi padang

        Reviewed July 18, 2020

        See room deals

        10.0
        Exceptional
        Nurul from Malaysia
        Family with teens
        Deluxe Double
        Stayed 3 nights in January 2020

        Great, will come again”

        Spacious room Good people Variety of breakfast Overall are awesome and definitely will come back again

        Reviewed February 08, 2020

        See room deals

        10.0
        Exceptional
        inge from Indonesia
        Family with young children
        Superior King
        Stayed 3 nights in December 2019

        Superb holiday with Novotel Bukittinggi ”

        Wonderful service, perfect location, friendly staff, great ambience

        Reviewed December 31, 2019

        See room deals

        10.0
        Exceptional
        Rizaldi from Indonesia
        Business traveler
        Deluxe Double
        Stayed 1 night in October 2019

        Exceptional”

        strategic location with very good facilities and attractive restaurant for breakfast

        Reviewed October 04, 2019

        See room deals

        10.0
        Exceptional
        feeza from Malaysia
        Group
        Superior King
        Stayed 2 nights in September 2019

        Overall is excellent ”

        Kids pool not well maintenance with dry leaves just drop into the pool

        Reviewed September 22, 2019

        See room deals

        9.6
        Exceptional
        ailin from Indonesia
        Family with young children
        Superior King
        Stayed 1 night in November 2019

        Perfect stay”

        Location so good, clean room, nice bed, good food, friendly staff. Perfect stay

        Reviewed November 19, 2019

        See room deals

        10.0
        Exceptional
        feeza from Malaysia
        Group
        Superior Twin
        Stayed 2 nights in September 2019

        great breakfast”

        nostalgic architecture, great location & great environment for breakfast

        Reviewed December 09, 2019

        See room deals

        10.0
        Exceptional
        feeza from Malaysia
        Group
        Deluxe Twin
        Stayed 2 nights in September 2019

        Excellent hotel”

        Near the centre (jam gadang)..best breakfast

        Reviewed September 21, 2019

        See room deals

        9.6
        Exceptional
        Yohannes from Malaysia
        Solo traveler
        Deluxe Double
        Stayed 2 nights in July 2019

        Great place to stay”

        Pros , very near to attraction, food and shopping Cons , need to pay extra to have the beautiful view of the mountains

        Reviewed August 05, 2019

        See room deals

        10.0
        Exceptional
        wiyani from Indonesia
        Couple
        Deluxe Double
        Stayed 1 night in October 2021

        Good hotel”

        Classic building with good maintain

        Reviewed October 19, 2021

        See room deals

        9.6
        Exceptional
        AZMARIDA from Malaysia
        Family with teens
        Superior King
        Stayed 2 nights in December 2018

        VERY GOOD LOCATION”

        2nd time staying here and as previous we had a good stay. Will definitely return again

        Reviewed February 15, 2019

        See room deals

        9.2
        Exceptional
        Tengku from Malaysia
        Couple
        Deluxe Double
        Stayed 3 nights in March 2019

        Good hotel in a very good location”

        Good hotel. Very nice n helpful staffs. Location is ultimate as it is walking distance to Jam Gadang and Center of town with everything close by.

        Reviewed March 27, 2019

        See room deals

        9.2
        Exceptional
        farah from Malaysia
        Family with young children
        Deluxe Double Mountain View
        Stayed 3 nights in March 2019

        Superb hotel”

        Feel like homes . The food was nice and delicious. My kids just love it . Near to jam gadang

        Reviewed March 28, 2019

        See room deals

        8.4
        Excellent
        Marion from Indonesia
        Couple
        Deluxe Twin Mountain View
        Stayed 1 night in April 2019

        Best option in Bukittinggi, perfect location to Sianok Canyon”

        Very comfortable hotel with a nice restaurant in a garden (just avoid the pizza, the worst ever). Perfect location, it's very easy to walk to Panorama Park and Clock Tower. For me by far the best option for Bukittinggi if you want western standards, it was a relief to stay there during my vacation in West Sumatra. The only think to improve is the "massage" room, not at Novotel standard, VERY noisy (literally a bungalow by the road), TV for music so a super annoying bright light, massage itself to be improved...

        Reviewed May 13, 2019

        See room deals

        9.2
        Exceptional
        sandy from Indonesia
        Family with teens
        Deluxe Double
        Stayed 1 night in December 2021

        Exceptional”

        the hotel is located in the center of the tourist’s object area is very convenient for the people who wanted to go for the first time

        Reviewed December 17, 2021

        See room deals

        8.4
        Excellent
        Sofiah from Singapore
        Couple
        Deluxe Double Mountain View
        Stayed 2 nights in March 2020

        Good location”

        Check in and check out was swift. No credit card or deposit required upon check in. Wulan is very politr when taking our temperature as our arrival happened coincides with Covid-19 virus aroynd the world. Room - we got connected room 254 and 255 has d mountain view. We paid for the good view, not free upgraded thou. Our room was on d 2nd floor despite my request for higher floor. Breakfast was good. Gym needs to be upgraded due to old facilities. Swimming pool we didnt had the time to go due to too many sightseeings to fulfill. Hotel is just 5mins walk to Jam Gadang and Ramayana Bukittinggi Plaza. Plenty of souveniers shops.

        Reviewed March 11, 2020

        See room deals

        9.2
        Exceptional
        Mukhtar from Indonesia
        Family with young children
        Deluxe Double
        Stayed 1 night in August 2018

        Top”

        Lokasi muantap, kepeleset aja udah sampe jam gadang, makanan melimpah..

        Reviewed January 10, 2019

        See room deals

        8.8
        Excellent
        Rinan from Indonesia
        Family with teens
        Deluxe Twin
        Stayed 1 night in August 2020

        Premium Location”

        also nice mountain view right in front our window

        Reviewed August 10, 2020

        See room deals

        12345
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