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Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment
Norfolk Mansion - Luxury Serviced Apartment

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8.8

Excellent

884 reviews

884 reviews

Housekeeping27
Breakfast11
Swimming Pool5
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Quilts

80 m

CORNER boutique Saigon

90 m

Cepage

90 m

Sheridan's Irish House

100 m

Heart of Darkness

100 m

Popular landmarks
Saigon Opera House (Ho Chi Minh Municipal Theater)

490 m

A O Show - Lune Production

510 m

Saigon Notre Dame Cathedral

570 m

Central Post Office

690 m

Ho Chi Minh Squares

1.0 km

Closest landmarks
Westcoast Dental

30 m

Wild Horse Saloon

130 m

Reda

180 m

Infant Hospital 2

190 m

Blue Gecko Bar

200 m

Norfolk Mansion - Luxury Serviced Apartment

17-19-21 Ly Tu Trong Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Ho Chi Minh City

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "A negative COVID-19 test no more than 72 hours old must be presented upon check-in; otherwise check-in may be refused."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Sauna

Swimming pool [outdoor]

Luggage storage

Hot tub

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 10 minutes on Agoda.com
Value for money8.6
Distance to city center1 km
Location rating9.0
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.5 km

Rooms available at Norfolk Mansion - Luxury Serviced Apartment

Excellent
Room comfort & quality

9

2 Bedroom Deluxe
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed and 1 single bed
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Penthouse
...
  • Room size: 250 m²/2691 ft²
  • City view
  • 1 king bed & 1 double bed &...
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Penthouse Apartment
...
  • Room size: 250 m²/2691 ft²
  • Outdoor view
  • 1 single bed & 1 king bed &...
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2 Bedroom Premier
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed and 1 double bed
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 130 m²/1399 ft²
  • Outdoor view
  • 1 single bed & 1 king bed &...
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3 Bedroom Executive Apartment
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed & 1 double bed &...
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One-Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed
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Studio
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
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One Bedroom
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Studio
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Norfolk Mansion - Luxury Serviced Apartment?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1270500 VND. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 280000 VND per day. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at Norfolk Mansion - Luxury Serviced Apartment?

Start your mornings right, with the continental and buffet breakfast options offered at Norfolk Mansion - Luxury Serviced Apartment. Adults can enjoy breakfast offered with an additional charge of 280000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is located in District 1, famous for good restaurants such as Shang Palace - Cantonese Restaurant, La Hostaria and Le Terroir.

What popular shopping places are close to Norfolk Mansion - Luxury Serviced Apartment?

Located in the District 1 area, Norfolk Mansion - Luxury Serviced Apartment is close to great shopping choices like Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Norfolk Mansion - Luxury Serviced Apartment?

Guests at Norfolk Mansion - Luxury Serviced Apartment can easily visit Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral located in the District 1 area.

What popular natural sightseeing spots are close to Norfolk Mansion - Luxury Serviced Apartment?

Norfolk Mansion - Luxury Serviced Apartment is located in the District 1 area, which is famous for natural sightseeing destinations such as Can Gio Mangrove Biosphere Reserve and TransOcean.

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Explore the neighborhood

What people love about Norfolk Mansion - Luxury Serviced Apartment

  • 9.2

    Exceptional

    "We love staying at your place"

    Tai

    |

    January 13, 2020

  • 10

    Exceptional
    Staff 

    "Fabulous staff."

    Thanh

    |

    January 9, 2020

  • 9.2

    Exceptional

    "The gym and pool are fantastic."

    Malar

    |

    December 29, 2019

Property ranking|Compared to 4,150 Ho Chi Minh City properties
See all rankings
Room comfort score
9/10
Room size
111 sqm.
Service score
9.2/10
Cleanliness score
9.1/10
Better than
99
%
of Ho Chi Minh City properties
Bigger than
99
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Overall rating:

8.8

Excellent
884 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
The staff at breakfast were all very good and very helpful.
Pamela from Australia
Group
More about Norfolk Mansion - Luxury Serviced Apartment

More about Norfolk Mansion - Luxury Serviced Apartment

Norfolk Mansion - Luxury Serviced Apartment

Norfolk Mansion - Luxury Serviced Apartment is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Norfolk Mansion - Luxury Serviced Apartment, with its exceptional location right in the city center.
Norfolk Mansion - Luxury Serviced Apartment offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Exploring Ho Chi Minh City is made even more convenient with the car hire services available at the serviced apartment.
If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site. The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Norfolk Mansion - Luxury Serviced Apartment is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Norfolk Mansion - Luxury Serviced Apartment include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Norfolk Mansion - Luxury Serviced Apartment. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment.
Norfolk Mansion - Luxury Serviced Apartment offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the salon and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Norfolk Mansion - Luxury Serviced Apartment. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Ho Chi Minh City while in the city. Experience local culture through architecture at Central Post Office located 680 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.1 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This serviced apartment scores higher than 97% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Ho Chi Minh City.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

26 mentions

Breakfast

20 mentions

Swimming Pool

9 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Hot tub
  • Sauna
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas

Dining, drinking, and snacking

  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids facilities
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Rental car
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Free tea
  • Hair dryer
  • Internet access – LAN
  • Mini bar
  • Phone
  • Phone in bathroom
  • Refrigerator
  • Satellite/cable channels
  • Wi-Fi
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Terrazzo Cafe

  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte

Shang Palace

  • Cuisine: Cantonese
  • Menu: Buffet
Location
17-19-21 Ly Tu Trong Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
Excellent
Location

9

Airports

  • Tan Son Nhat International Airport (SGN)
    6.5 km 26 min drive
  • Can Tho International Airport (VCA)
    133.6 km

Public transportation

  • Saigon Railway Station
    3.0 km 19 min drive
  • Ben Xe Mien Dong Bus Station
    3.8 km 17 min drive

Hospital or clinic

  • Westcoast Dental
    30 m

Shopping

  • Ben Thanh Market
    1.2 km

Convenience store

  • Family Mart
    120 m 1 min drive

Cash withdrawal

  • ATM
    110 m 6 min walk
What's nearby

Popular landmarks

  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    490 m
  • A O Show - Lune Production
    510 m
  • Saigon Notre Dame Cathedral
    570 m
  • Central Post Office
    690 m
  • Ho Chi Minh Squares
    1.0 km
  • The Independence Palace
    1.0 km
  • Bitexco Financial Tower
    1.1 km
  • Ben Thanh Market
    1.2 km
  • War Remnants Museum
    1.3 km
  • Cu Chi Tunnels
    36.7 km

Nearby landmarks

  • Westcoast Dental
    30 m
  • Quilts
    80 m
  • CORNER boutique Saigon
    90 m
  • Cepage
    90 m
  • Sheridan's Irish House
    100 m
  • Heart of Darkness
    100 m
  • Institute of Cultural Exchange with France
    130 m
  • Wild Horse Saloon
    130 m
  • Veggy's
    160 m
  • Fronline Gallery
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
  • Children from 6 - 11 years old will be charged VND 140,000 for breakfast per day.
  • All surcharges do not include taxes. Please contact the property for more information.
  • Children 12 years and over are considered as adults and must use an extra bed with an additional fee. Please contact the property directly for more information. The rate is inclusive of buffet breakfast.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1270500 VND
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)280000 VND

The property

  • Number of floors15
  • Number of restaurants2
  • Number of rooms 126
  • Room voltage220
  • Year property opened1998

Parking

  • Daily parking fee280000 VND
Property announcements

Children 6 - 11 years old will be charged VND 140,000 for breakfast per night per child when using existing bed.

Children 12 years old and above will be considered as adults. Extra-bed is required and charged VND 1,250,000 per night per person per extra-bed. The rate is inclusive of buffet breakfast.

A negative COVID-19 test no more than 72 hours old must be presented upon check-in; otherwise check-in may be refused.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

An additional charge will be required for use of the rapid test.

Reviews of Norfolk Mansion - Luxury Serviced Apartment from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location9.0
Room comfort and quality9.0
Service9.2
Value for money8.6
High score for Ho Chi Minh City
Rating
9+ Exceptional (220)
8-9 Excellent (78)
7-8 Very Good (55)
6-7 Good (9)
<6 Below Expectation (11)
Time of the year
Mar - May (86)
Jun - Aug (91)
Sep - Nov (85)
Dec - Feb (111)
All guests (739)
All room types
All languages

Show reviews that mention 

Showing 373 verified guest comments
12345
10.0
Exceptional
Shawn from United States
Family with young children
Stayed 2 nights in April 2012

Perfect hotel for our family of four. ”

Location, Service, and size of room.

it can be difficult finding a hotel room in se that can accommodate our family of four(kids ages 5 and 7). we booked this hotel without knowing much about it and were pleasantly surprised at how much we liked it. the location was great because it is within walking distance of sights, shops, and restaurants. we booked a 2 bedroom executive which included a large kitchen, large sitting room, two bathrooms, and two bedrooms both with king size beds. we took an overnight cruise on the mekong and left our suitcases at the hotel. we returned to the norfolk for our last night in ho chi minh. unintentionally we had booked a standard two bedroom which the hotel staff informed us only had one twin bed in the second bedroom. however, since the hotel already knew we had two children with us they had automatically upgraded us to an executive room. the breakfast was great and very reasonably priced. the staff was always very helpful. the internet (complimentary wifi) seemed fine to us. not many cons. the rooms were a little dated but were clean and properly furnished. the hotel is a service apartment so it does not have a grand lobby or huge pool/spa facilities. we were in ho chi minh to sightsee/shop/eat so that was not a problem.

Reviewed April 09, 2012

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10.0
Exceptional
Joyce
Family with teens
2 Bedroom Premier
Stayed 4 nights in December 2016

Excellent! 10/10”

I seldom write reviews about hotels as most of the time there is nothing really worth writing. However I felt compelled to write something about Norfolk Mansion (NM) as my family really had a wonderful experience staying here! And just like I had benefitted from reading the reviews written by others, I hope my review could benefit others and help them make an informed choice about this hotel. To be honest, I had read numerous reviews about other hotels and also all the hundred over reviews about NM before settling for it. We arrived at the hotel in the morning past 10 o'clock. The friendly staff usher us to the Terrace Cafe for a welcome drink while they prepare our room to check-in. We checked-in around 10.30am instead of the usual check-in time at 12pm. We requested for a room on the high floor with city view. The room was fantastic and spotlessly clean, firmness of mattress is great to our liking, unlike mattresses in some hotels which are too soft that causes backache after sleeping on it. We stayed four nights at the hotel. The service of ALL the staff are excellent! They are all very, very polite, helpful and could speak English. Hotel security is tight. We feel very safe staying here. Hotel service is great too! They even accommodated our request to help us pack our breakfast and bring up to our room by 5.40am as we had to leave the hotel early one morning. We enjoyed the breakfast very much. Besides the usual breakfast spread, there are few other choices you could order from the breakfast menu such as phó, fried noodles and egg Benedict which we find so delicious! I do not want to mention too much about the location of NM as I believed there are enough reviews about how convenient the location is… near to many attractions, plenty of food & few convenience store around. We are just back to our country and we are talking about our next trip back to HCMC… our choice of accommodation is obvious, none other than Norfolk Mansion definitely! Highly recommen

Reviewed December 24, 2016

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Dear Valued Guest, What a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward so much to welcoming you back to Norfolk Mansion in the near future. Best Regards Norfolk Mansion Management Team

Responded April 21, 2017
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Weiqiang from Singapore
Group
2 Bedroom Deluxe
Stayed 3 nights in August 2017

Excellent hotel that feels like a luxury condo”

This hotel is a must stay in Ho Chi Minh. It may be a little pricy compared to other options, but three of us it was perfect. There was A LOT of room with the two bedrooms starting at 88 sqm (about three times the size of normal hotels). If you think that's excessive, imagine the living space of a nice TV lounge, a large balcony overlooking the city, two comfortable bed rooms, two bathrooms (no need to prioritise who goes in first), a small bar area and a dining area should you get take out, all after a hard / hot day's touring. The staff is unbelievable. Everyone speaks English, is trained to be hospitable. The bell person cheers up your day before you go out, and the reception very helpful - and can make calls to local tour companies for you. The hotel has a nice (if small) pool, a really good gym (with a stair master) and an adjacent Chinese restaurant that we found to be excellent. There were also welcome drinks and breakfast at the T restaurant was also above par of many hotels. You get what you paid for and if you are already going for a hotel, top up a little more and go for the Norfolk Mansion. You won't regret it.

Reviewed August 13, 2017

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Dear Valued Guest, Thank you so much for your positive comments.We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Please feel free to call us if there is anything we can help you with. Regards, Norfolk Mansion Management Team

Responded August 15, 2017
Norfolk Mansion - Luxury Serviced Apartment
9.7
Exceptional
TAM from Australia
Family with young children
2 Bedroom Premier
Stayed 1 night in December 2011

Great Location Fantastic Room Exceptional Services”

Location and Room layout.

A perfect home away from home for a family of 3+. We initially looked at 4.5-5 star hotels but when an extra bed is included it makes a (40sqm) room looks a like a small shoebox. This made us looked at Norfolk Mansion Apartments. We booked a 2 bedrooms executive, 109Sqm for less than $180(AUD) per night including all tax and surcharges. We were assigned with a 2 bedrooms on level 6 (newly renovated and refurbished). Our initial reactions when stepped into the apartment were "jaws dropped and WOW!". It was so quiet that we can hear our thoughts and even have a proper sleep after a long day exploring. :) This is a true home away from home! Everything was nice and spotless. All the facilities and amenities were available. We frequently holiday around the asia region hence our experience and expectations are non-bias. This experience was memoriable and worth noting for other travellers. Room boast of; 1. massive main bedroom with ensuite. 2. 2nd bedroom was also spacious, with 2 single beds. 3. washer, dryer, clean towels everyday. 4. kitchen 5. cable tv, free internet! 6. Delicous Breaky. All other facilities comes standard like any other 5 star hotels; swimming pool, jacuzzi, sauna, gym. Highly recommended all travellers young and old! Hint: Ask for the newly renovated rooms. I think they will all be renovated by the end of the year.

Reviewed January 09, 2012

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10.0
Exceptional
Kathleen from United States
Group
2 Bedroom Deluxe
Stayed 3 nights in March 2018

First rate hotel and service”

Norfolk Mansion is worth every penny (or dong) you spend. There were 4 of us, and we'd booked a 2 BR/ 2 BA apartment (agreeing to pay extra for a extra bed in the second bedroom). Upon check-in, we were upgraded to a 3BR/ 2BA apartment, a virtual palace. It was spacious, and nicely decorated. The A/C was terrific on the hot days. The kitchen was well equipped (even had a washing machine, plus there was a dryer -- free -- on the same floor). It was nice to have room to spread out and relax in the living room after long days of touring. The staff is wonderful. Their English is perfect, and they helped with directions, reservations, confirmations, and more. We loved the pool for a dip in the late afternoon. It's large enough to swim laps, and quiet since it's on the rooftop. We enjoyed drinks in the bar one afternoon. Yes, this hotel costs more than others in Vietnam, but it was well worth it.

Reviewed April 08, 2018

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Dear Kathleen, Thank you very much for your review of Norfolk Mansion as it is very important to us. We are delighted that you have enjoyed your confortable stay including our fabulous people and facilities. It will be our pleasure welcoming you back for your next trip in Ho Chi Minh City and wish you have an excellent week ahead. Kind regards, Truong Minh Viet Assistant Rooms Division Manager"

Responded April 12, 2018
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Karen from United States
Couple
2 Bedroom Deluxe
Stayed 2 nights in October 2018

A great find!”

We were forced to move at a moment’s notice when the receptionist at our previous hotel failed to extend our reservation as she had agreed. Fortunately, Norfolk Mansion had a room available, and upgraded us from a studio to a two bedroom apartment. It had every facility we needed, including a clothes washer and full kitchen. The best surprise was the beautiful swimming pool and excellent gym, with very friendly attendant. There are also separate sauna and steam rooms with jacuzzis, showers and lockers for men and women. We feel very fortunate to have been able to move so smoothly from one hotel to the other, and we are happy to have Norfolk Mamsion on our radar.

Reviewed October 26, 2018

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Dear Ms. KAREN, Warmest Greeting From Norfolk Mansion. Thank you very much for your recent stay at the Norfolk Mansion and your precious feedback on Agoda. We are delighted that you were satisfied with the services we provide and the facilities, as we aim to please and that is our pleasure! And We do hope that soon you will decide to stay with us again. On behalf of our Norfolk Mansion Team, Cuong Cuong Huynh Tan Assistant Guest Relation Manager.

Responded October 27, 2018
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Patrick from United States
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in April 2019

A Better Value than Hotel Suites”

Although I love the aura of the old hotels in Saigon (Caravelle, Rex, Grand, Continental, and Majestic), and usually find a good buy on a suite with them, I could not find sypuch this time, so I decided to try Norfolk Mansions. Very glad I did. Much more spacious than hotel suites and includes a kitchen. The trade-off is that your room-included breakfast is much more rudimentary (but quite acceptable) than the huge buffet breakfasts offered by hotels. In addition, the welcoming fruit basket at the apartel is nothing compared to those at the hotels. But I think the trade-off worthwhile if the Norfolk Mansions is offering a good rate, as I found. I would do it again. 😍

Reviewed April 26, 2019

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Dear Patrick, Warm greetings from Norfolk Mansion! Thank you for choosing the Norfolk Mansion during your visit to HCM City! Hopefully, you had a pleasant stay with us at Norfolk Mansion. We are regret to learn that our breakfast has limited selections on the buffet, but you know we are serving the continental breakfast & some traditional hot foods. Fortunately, it is still meet your expectation. Thank you for your valuable feedback which will help us improve our services better day by day. We loved having you as our guest, and it's our pleasure to serve you at our property. Once again thank you very much for your valuable feedback, and we hope to have the opportunity to welcome you back on a future visit. On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

Responded May 02, 2019
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Cat from Australia
Couple
2 Bedroom Premier
Stayed 7 nights in October 2016

A wonderful place to stay. Great location Amazing staff ”

I really can't falter this place. We were made to feel very welcome as soon as we arrived . All staff across all service areas were always extremely helpful and friendly. Their professional manner and willingness to assist in any way truly made our 5th trip to HCM our best. The 2 bdrm premier room we stayed in was very clean, modern and great layout. No problem with hot water for showers and good water pressure. Great view from our good sized balcony. Free to use laundrette available with free powder provided. Great location, only 5 min walk to Dong Khoi, Opera house and Notre Dame. Great range of restaurants both in price and variety in very close proximity but ladies do your homework if you are looking at Beauty treatments as prices vary immensely and you could easily pay 3x more than needed. I would highly recommend Norfolk Mansion to families and couples as it is like being in a home away from home. We stayed here for 2 weeks and enjoyed every minute.

Reviewed October 25, 2016

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Dear Valued Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our team that we made an impact during your stay. We hope to welcome you back to the hotel soon! Regards Norfolk Mansion Management Team

Responded August 15, 2017
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Thomas from Vietnam
Family with young children
Deluxe 2 Bedroom Apartment
Stayed 2 nights in April 2018

Awesome Serviced Apartment in Great Area of HCMC”

I live in suburban HCMC and like to do getaways to D1 at times. This was my first time staying at Norfolk Mansion. It's a great area of HCMC & D1 (the Japanese area), which has tons of restaurants, spas, and bars around. If you like craft beer, the best craft beer pub, Heart of Darkness, is only 100m down the road. Check in and check out were quick and easy. The facilities at Norfolk are fantastic. The room was big, clean, and comfortable. It was quiet, too. No complaints. The breakfast was yummy. Not only are there the buffet items, but there is a small menu from which you can order pho, eggs, and a couple of other items. The swimming pool is great (big enough to do laps) and the gym is very well-stocked with a variety of machine and free weight equipment. The sauna/steambath/jacuzzi area is one of the nicest I've seen in a hotel like this. The hotel doesn't have a busy feel in any of the facilities, also, which was nice. Overall, it was a great stay at Norfolk. I'll be back!

Reviewed May 01, 2018

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Dear Mr. Thomas, Thank you for choosing Norfolk Mansion for your recent staycation. Very happy to read we hit the mark in all areas for your brief escape and look forward to your return. On behalf of Norfolk Mansion team, Truong Minh Viet Assistant Rooms Division Manager

Responded May 17, 2018
Norfolk Mansion - Luxury Serviced Apartment
9.3
Exceptional
Nienke from Netherlands
Family with young children
2 Bedroom Premier
Stayed 3 nights in March 2013

Central location, spacious apartment”

Spacious 2 bedrooms-2 bathrooms, kitchen, little supermarket at ground floor, central location.

What a great place for a family traveling with 2 kids. We let our boys sleep in the master bedroom, equipped with a big TV and their own ensuite bathroom. We had a big living room with dining table, sofas and balcony overlooking the city. Great to have a fully equipped kitchen: as a family with young children we love to lunch out, and have dinner at home so we can put them to bed on time and then enjoy some coffee or wine. Just outside the hotel entrance, but still on the hotel grounds there is a small supermarket that sells drinks, snacks, some vegetables and rice/pasta. The big market is only a 20 minute walk, so buying your vegetables for almost local proces is also an option. Norfolk Mansion has a nice lap pool, and next to it a jacuzzi. It's location is great. One day we walked to the Jade Emperor temple, and then to the Zoo and the museum next to it. Another day we walked to the French quarters, the cathedral, and strolled around the streets and the quay. On the last day we visited the central market to stock up on souvenirs.

Reviewed April 15, 2013

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9.2
Exceptional
elizabeth from Australia
Family with teens
2 Bedroom Premier
Stayed 5 nights in December 2016

Very quiet and good location”

We were very happy with our stay at Norfolk Mansion. We had 2 bedroom apartment for 2 adults and 2 teenagers. We had 2 bathrooms, 2 tvs and plenty of room. Was very quiet no noise and very rarely saw other guests accept at breakfast. Breakfast was nice and had good options for my teenagers. The pastries are always there favorites. We walked everywhere. Is close to plenty of eating options and shopping/supermarket at the Parkson store. Nice pool and good gym. There is also a dentist in the building so if you need work done might be worth an enquiry.

Reviewed January 04, 2017

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Dear Valued Guest, Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Regards Norfolk Mansion Management Team

Responded August 15, 2017
Norfolk Mansion - Luxury Serviced Apartment
9.6
Exceptional
Nhuan from Australia
Business traveler
Studio
Stayed 11 nights in June 2017

Clean & good location”

Very clean and in a good location - if you are willing to walk in the heat for about 10mins. A short taxi ride to the main strip if you don't want to walk. A lot of restaurants close by - predominantly Korean and Japanese. Breakfast is good but selection is limited compared to other places we have stayed in. Facilities is enough, male and female spa, steam room and sauna is separated by gender which is different. Some gym equipment needs an upgrade but overall the facilities are very clean. Great for families as the rooms are very clean and well equiped. Free washing machine and dryer on each floor which is convenient (if you don't have a washing machine in your room). Balcony is a bonus, it's nice to get some fresh air. Staff are very helpful and all speak english. We would definitely book at Norfolk Mansion again if we return.

Reviewed June 16, 2017

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Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We apologise to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Regards, Norfolk Mansion Management Team

Responded August 15, 2017
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Peter from United Kingdom
Couple
Studio
Stayed 5 nights in January 2018

There should be 6 stars for this property and each star was equalled by each staff member. Wow I a”

Incredible. Brilliant in every . aspect. Stunning. I stay frequently via business experiences atvthe best 5 star hotels in many countries. There are no better places to stay within a city environment any where. I am going back to HCM City for a weeks holiday and that is 90% so I can stay at the Norfolk Mansion. Staff brilliant- absolutely. A smile given gets you at least two back ! Wonderful WOW.

Reviewed February 07, 2018

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Kinh chao Peter, Thank you very much for your warm comment about our friendly staff. We are very glad to hear you enjoyed our experiences. We also look forward to WOWing you here again soon!

Responded February 22, 2018
Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
mike from Australia
Couple
Stayed 1 night in November 2012

Ecellent apartment”

Plenty of space, great appointments, excellent staff

A beautiful place to stay, excellent food, very professional staff and a great room. Saigon was at the end of our 4 week stay in Vietnam, we wanted a little luxury at the end of our stay and the Norfolk Mansion didn't disappoint. The inventory checklist was a little odd, but didn't detract too much from my enjoyment of my stay here.

Reviewed January 04, 2013

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10.0
Exceptional
Syndee from United States
Couple
2 Bedroom Premier
Stayed 3 nights in May 2018

An amazing experience overall”

Impeccable service. Delicious breakfast. We stayed at 6 different hotels while in Vietnam. Norfolk Mansion Apartments was our favorite. It's the full package: location, service, amenities, food and value. All excellent!!!

Reviewed June 03, 2018

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Dear Syndee, Many thanks for choosing Norfolk Mansion during your recent visit and we are delighted to know that you enjoyed your stay with us. Location, location, location, delivery of overall experiences and our fabulous people hit the mark, and that our apartments topped your list in Vietnam. We appreciate your positive comments of “An amazing experience overall” and we look forward to welcoming you back soon. Continued happy exploring! Ms. Vuong Bui Ngoc Bich Guest Relations Officer

Responded July 05, 2018
Norfolk Mansion - Luxury Serviced Apartment
8.3
Excellent
Ron from United States
Couple
Stayed 4 nights in July 2012

My wife's absolute favorite hotel in Vietnam”

Best hotel staff you could imagine

My wife and I have stayed at no less than 9 hotels in Vietnam and have lived in and traveled Asia extensively so we're not 'newbies' to Asia. Almost everywhere you go in Asia hospitality staff oftentimes treat other Asians with contempt. If you look like you may be a local, you will not (generally) be treated with respect unless you're donning high end fashion accessories (which isn't always comfortable or logical). A Westerner can wear a coffee sack and will be treated nicely. A local (or a person who looks like a local) will not be made to feel welcome unless they are flashing money. Not so in Norfolk Mansion. My wife is Filipino/American and the staff made my wife feel very comfortable, safe and welcome. The hotel is clean and well maintained, the balconies are fantastically comfortable and the rooms are roomy and well apportioned. The location is close enough to everything yet off to the side for peace and quiet. Breakfast is good and the staff are very accommodating. One young man spent hours trying (and eventually succeeding) to retrieve an item that I had left in a taxi. He even got the driver to bring it back. The item had no monetary value but it contained notes from several meetings that I had attended so it was important to me. When I offered a reward - he wouldn't accept it. Price is a bit of an issue but there is nothing bad to say about this hotel. They are great in every way.

Reviewed October 02, 2012

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10.0
Exceptional
Mishaela from United States
Couple
Studio
Stayed 1 night in October 2019

Conveniently located luxury apartment building”

We went to Vietnam for a wedding and we needed a home base that was roomier so we could share with a friend and thus split the cost. This fit the bill perfectly! The staff was amazing and accommodating, the apartment was huge (almost gratuitously so), it was always kept clean and the fridge was restocked multiple times a day, room service was fantastic, the free breakfast was tasty, and the laundry service was quick and reliable. We also ended up being a popular hangout location because of the size of the apartment and the fact that there was plenty of room for a large gathering. There are so many great restaurants and such in the immediate vicinity and a number of sights in district 1 are well within walking distance (or a short grab ride). Only complaint is that our neighbor, who must actually live there, started playing piano early and played the same song for about 3 hours. She played beautifully, but it was a little much for vacation.

Reviewed November 04, 2019

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Dear Mishaela, Warm greetings from Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your experiences about us on Agoda.com We are delighted to read that you, your family and your friends enjoyed our services and facilities in our spacious apartment as well as the room service, laundry, and tasty breakfasts not to mention our central location where you had Saigon's many attractions all within walking distance. Thank you for the lovely way you address your complaint about the piano. We wish you had let us know about so that we could have advised them to play during less sensitive hours. Once again, thank you very much for your excellent feedback and we all look forward to welcoming you, your family and friends back soon at Norfolk Mansion! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

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Norfolk Mansion - Luxury Serviced Apartment
10.0
Exceptional
Chan from Hong Kong SAR, China
Business traveler
Stayed 3 nights in March 2014

very nice and kind hotel staffs,”

clean and tiday and good service hotel staffs

This is my second time to visit Vietnam, this hotel I trust it is extremely good service and take care for all room hotel guest. I would like to come and stay with this nice hotel at Vietnam Ho Chi Minh, also easy and work to Vincom center shopping mall, we can eat at the food mall at the basement.

Reviewed March 25, 2014

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8.0
Excellent
Sung from South Korea
Business traveler
Stayed 2 nights in March 2012

Great location with large rooms.”

Value hotel

i statyed for two nights. it is conviniently located at a corner of downtown ho chi minh city. in fact, the street itself is a bit dark, but the location is not bad compared with the price. rooms are large and conviniently equipped with kitchenett and living room area. breakfast restaurant is not big, but good enough. they serve from american style breakfast to vietnam style breakfast, the pho. it is in the japanese street, so if you will, you could enjoy some sushi restaurants around there. this hotel, acutally an appartment, is value hotel, considering the price you paid.

Reviewed March 23, 2012

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10.0
Exceptional
mike from Australia
Couple
2 Bedroom Premier
Stayed 3 nights in December 2012

Excellent place to stay”

Great spacious rooms

A beautiful place to stay, excellent food, very professional staff and a great room. Saigon was at the end of our 4 week stay in Vietnam, we wanted a little luxury at the end of our stay and the Norfolk Mansion didn't disappoint.

Reviewed January 04, 2013

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