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Ngoc Hoa Hotel
Ngoc Hoa Hotel
Ngoc Hoa Hotel
Ngoc Hoa Hotel
Ngoc Hoa Hotel
Ngoc Hoa Hotel
Ngoc Hoa Hotel

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6

Good

23 reviews

23 reviews

See map

7.4

Very good

Location rating score

Very good location - 960 meters to the beach
Parking
Available
Nearby landmarks
Cat Ba CT Mart Supermarket 100 m
Cat Ba Ferry Station 130 m
Cat Ba Climbing 130 m
Quay So 180 m
Cat Ba Bay Viewpoint and Monument 280 m
Pharmacy TUE SAN 320 m
Than Thuong - fruits & Pho 330 m
TUE SAN Pharmacy 330 m
Artillery Marker Viewpoint 390 m
The West Observatory 460 m

Ngoc Hoa Hotel

No 211, 1/4 Street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 180000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

960 meters to the beach

Free Wi-Fi in all rooms!

Air conditioning

Laundry service

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Restaurants

Coffee shop

Value for money5.9
Location rating7.4

Rooms available at Ngoc Hoa Hotel

Big Family Room
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 4 double beds
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Family Room
...
  • Room size: 18 m²/194 ft²
  • Ocean view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ngoc Hoa Hotel?

Check-in is from 07:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Ngoc Hoa Hotel?

For those who wish to drive their own cars, Ngoc Hoa Hotel has a car park available for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Ngoc Hoa Hotel?

Adults can enjoy breakfast offered with an additional charge of 40000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ngoc Hoa Hotel?

Ngoc Hoa Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Ngoc Hoa Hotel?

Ngoc Hoa Hotel does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Ngoc Hoa Hotel?

Ngoc Hoa Hotel’s neighborhood is Cát Bà Town Beach which includes popular restaurants such as Ngoc Hoa, Dolphin Restaurant and Beef Pho Trong Tuan Restaurant.

What are popular attractions near Ngoc Hoa Hotel?

Ngoc Hoa Hotel is located in Cát Bà Town Beach area, which is famous for attractions such as Cat Ba Climbing.

What popular beaches are close to Ngoc Hoa Hotel?

Ngoc Hoa Hotel is located in the Cát Bà Town Beach area, which includes Cat Ba Beach and Tung Thu Beach.

What popular natural sightseeing spots are close to Ngoc Hoa Hotel?

Ngoc Hoa Hotel is located within Cát Bà Town Beach, which makes it conveniently close to natural sights including Place for camping on the wild beach.

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Explore the neighborhood

Property ranking|Compared to 203 Cat Ba Island properties
See all rankings
Room comfort score
6.3/10
Room size
26 sqm.
Location score
7.4/10
Value for money score
5.9/10
Better than
85
%
of Cat Ba Island properties
Bigger than
80
%
of Cat Ba Island properties
Better than
72
%
of Cat Ba Island properties
Better than
70
%
of Cat Ba Island properties
Overall rating:

6

Good
23 reviews
Cleanliness
5.1
Facilities
5.1
Location
7.4
Read all reviews >
More about Ngoc Hoa Hotel

More about Ngoc Hoa Hotel

Ngoc Hoa Hotel

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Ngoc Hoa Hotel. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as express check-in or check-out for guests' convenience.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Ngoc Hoa Hotel. The hotel's room service will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Ngoc Hoa Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and mini bar are available in some select rooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Ngoc Hoa Hotel has a range of activities that will meet your needs. Stay wet and wild with fun family water activities like non-motorized water sports and motorized water sports. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Spend less here on rooms than you would at 93% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 85% of accommodations in the city.
This accommodation beats more than 85% of competition in the city on room comfort.

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Amenities and facilities
Review score
Facilities

5.1

Languages spoken

  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Elevator
  • Laundry service
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [on-site]
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Desk
  • Fan
  • Free bottled water
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]
Location
No 211, 1/4 Street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 180000
Very good
Location

7.4

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from07:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)40000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 16
  • Room voltage220
  • Year property opened2010

Reviews of Ngoc Hoa Hotel from real guests

Provided by verified guests of Agoda
6.0
/
10
Review score
Cleanliness5.1
Facilities5.1
Location7.4
Room comfort and quality6.3
Service6.0
Value for money5.9
High score for Cat Ba Island
Rating
9+ Exceptional (0)
8-9 Excellent (2)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (9)
Time of the year
Mar - May (5)
Jun - Aug (8)
Sep - Nov (0)
Dec - Feb (4)
All guests (23)
All languages

Show reviews that mention 

Showing 17 verified guest comments
4.8
Bruno from Portugal
Couple
Stayed 1 night in February 2017

Noisy”

The owner family leaves in the same building and are extremely noisy in the night. Children hitting the doors, moving furniture at midnight, etc...

Reviewed February 17, 2017

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2.0
Elise from Belgium
Couple
Family Room
Stayed 1 night in May 2016

Never saw our room”

We had a booking there but as the place was full and it was saturday (wich means every place full or ridiculously expensive), we accepted to be relocated in the owner's sister's "hostel"(not open yet). Huge mistake. Room was ok but No wifi and it turned out that the brand new airco wasn't working. Ha, and it was 1km away from the center (not 300m as the owner said). We had to negociate one free motorbike. He tried to rent it to us until we said that we wanted our money from the booking back. I don't know if this was a scam or just a mistake from him.

Reviewed June 02, 2016

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2.0
Tamika from Australia
Couple
Standard Room
Stayed 1 night in April 2015

Very poor staff”

Terrible. Poor staff and poor communication, standards, rooms, bathrooms and everything in between. Only good thing was location.

Reviewed April 10, 2015

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7.3
Very good
Cornelia from United Kingdom
Group
Standard Room
Stayed 1 night in July 2013

What an experinence!!!”

Journey to the village, the area itself, back to nature

One of the best experiences ever! The trip to the village is quite difficult but the reward is just amazing - beautiful landscape in the middle of Cat Ba NP trips offered from the owner are not value for money - pls negotiate the price prior Breakfast and dinner is very basic - no menu and if you are staying longer it is always the same

Reviewed July 15, 2013

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9.0
Exceptional
Son from Vietnam
Couple
Family Room
Stayed 2 nights in June 2013

Tốt”

địa điểm - phục vụ - vệ sinh
Reviewed July 06, 2013

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8.0
Excellent
HAIRONG from China
Couple
Family Room
Stayed 1 night in June 2013

Finally I got a smile when check-in hotel in CatBa”

Friendly staff, clean room

We stayed in another hotel for 3 days in Cat Ba, then went to 2 day 1 night tour to HaLong Bay, and came back to town for the last night before leaving. Perhaps it is language problem, we did not get even one smile during our stay in the first hotel. So when we went to Ngoc Hoa, we felt so glad to see the boy in front desk smiling to us......

Reviewed July 02, 2013

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7.3
Very good
Raphaela from Germany
Couple
Family Room
Stayed 2 nights in April 2013

Perfect Harbor View”

Big window with view on the harbor, central location, friendly staff
Reviewed May 31, 2013

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7.0
Very good
nathan from United Kingdom
Couple
Standard Room
Stayed 1 night in May 2013

standard hotel in a lovely place”

location, room size and sights.

Room was very large, bit too much for the air con to be effective. They say mountain view, you can pretty much touch it from your window! The shower and toilet didn't work properly. The staff were friendly and eager to please. Location in the centre of the bay was ideal, plenty of bars and restaurants to choose from. Overall, cheap but you get what you pay for...

Reviewed May 21, 2013

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3.7
Trui from Belgium
Family with young children
Big Family Room
Stayed 2 nights in December 2011

Vies en niet correct”

Locatie was mooi, maar ver van alles

Reeds bij aankomst deed men al lastig om een extra bed te plaatsen. Als je een kamer boekt voor 4 personen dan is het niet ok als je 1 tweepersoons en 1 éénpersoonsbed krijgt. Bij navraag voor een extra bed was dat niet mogelijk. Het probleem lag volgens het hotel bij Agoda, hoewel wij daar 100% correcte dienstverlening ervaren. Bovendien was de kamer niet proper. Bij het uitchecken probeert men ook nog eens extra kosten aan te rekenen. Zeer ontevreden over de vriendelijkheid van het baliepersoneel.

Reviewed January 02, 2012

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2.8
Marina from France
Group
Family Room
Stayed 2 nights in December 2018

Acceptable”

Pas de ménage fait. Restaurant cher et mauvais. Matelas horriblement dur

Reviewed December 06, 2018

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2.0
Trang from Vietnam
Group
Standard Triple Room
Stayed 1 night in July 2022

Acceptable”

Che

Reviewed July 14, 2022

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8.3
Excellent
ARIEDA from Japan
Family with teens
Big Family Room
Stayed 1 night in December 2012

景色よく、広い4人部屋”

4人部屋が良かった。

場所は海沿いのホテルが並ぶメイン通りで便利です。 似たようなホテルが幾つかあるのですが、ここは4ベットがあります。 しかも、部屋はかなり広いです。大きな窓からはハロン湾が見渡せ、 開放感がありました。 食事は付いてません。あとは特に特徴はないと思います。

Reviewed January 07, 2013

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6.3
Good
YULUN from Taiwan
Group
Family Room
Stayed 2 nights in July 2012

海景很棒 但服務不好”

可以看到漂亮的海景

一開始訂這間旅館就是為了可以看海景而訂的,沒想到到了之後,旅館服務員不耐煩地告訴我們,他們忘了收email,所以不知道我們訂了房,已經將我們訂的房已經租給別人了。他們給了我們另一間房,沒有海景,甚至連一扇窗也沒有,然後在我們稍微抱怨後,才說第二天有人退房,我們可以再搬到有海景的房間。旅館在這一件事的處理上並不積極,也感覺不到任何誠意。 這間旅館看出去的海景真的很棒,但服務品質有待加強。

Reviewed July 22, 2012

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2.0
Muoi from Vietnam
Group
Family Room
Stayed 1 night in May 2016

Agoda cung voi Ngọc hoa da lụa đao khách du lịch tra tiền nhung không nhan đuợc phong”

Toi rát bắt bing voi việc agoda da cung voi ngoc hoa da cau ket de lụa khách du lịch cu the la toi va nhiều nguội da thanh toan tiền nhung không nhan đuợc phong o chuyện chung toi vào nha nghi qua te không the chạp nhan đuợc toi se không đạt phong o Agoda nua va co co hoi toi se thông bao cho moi nguội hay tranh xa Agoda cung nhu Ngọc hoa

Reviewed May 30, 2016

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7.3
Very good
Huu from Vietnam
Family with teens
Family Room
Stayed 2 nights in July 2014

Nhiệt tình nhưng còn thiếu chuyên nghiệp”

Vị trí thuận lợi nhìn ra biển đẹp.
Reviewed July 10, 2014

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4.7
Quynh from Vietnam
Family with teens
Family Room
Stayed 1 night in July 2013

Hãy cẩn thận khi thuê phòng ở đây vào lúc cao điểm”

gần trung tâm, view biển, có thang máy

Tôi phải đặt phòng ở đây khi mà hầu hết các khách sạn được mọi người khuyên dùng đã hết sạch phòng. Trước khi đặt qua Agoda, tôi đã gọi điện kiểm tra lại các thông tin với khách sạn này, thì gặp 1 cô lễ tân nói giọng miền Nam. Tôi muốn đặt phòng cho 4 người,nên cô này tư vấn là có phòng 2 giường, tôi hỏi kê thêm giường và trả phụ phí, thì rất ngạc nhiên vì cô này nói đi nói lại là phòng rộng lắm, không cần kê thêm giường,phòng ở bao nhiêu người cũng được, không phụ phí gì cả( chưa bao giờ tôi gặp 1 khách sạn như thế này, nhưng nghĩ là với mức giá 900 nghìn 1 đêm ở 1 khách sạn trung bình thế này thì chắc là không sao). Tôi đã để lại các thông tin đặt phòng, và cô lễ tân bảo tôi chuyển tiền vào tài khoản của khách sạn cũng được. Nhưng tôi nghĩ là để cho yên tâm thì nên đặt qua Agoda, nên đã không chuyển tiền cho cô này nữa. Khi đến nhận phòng thì tôi được gặp thêm 1 người nữa tự xưng là quản lý khách sạn, và anh này yêu cầu tôi phải nộp thêm phụ phí 200 nghìn cho 2 người với lý do là tôi chỉ thuê phòng cho 2 người mà đi những 4 người. Khi tôi nói lại nội dung đã trao đổi với lễ tân qua điện thoại thì cô này chối phăng là không có thông tin nào của tôi cả, cô này chỉ nhận được điện thoại của người đặt mấy phòng liền, cho cả đoàn... Khi tôi cứ nhất quyết đề nghị kiểm tra lại thông tin tôi đã đăng ký thì anh xưng là quản lý lại nói là ở đây chỉ có anh ta là lễ tân thôi, không có ai nữa đâu. Tôi nói lại rõ ràng là tôi gặp 1 cô nói giọng miền Nam thì tự nhiên anh ta lảng đi chuyện khác, đòi tôi phải thực thi đúng thông tin đã đăng ký với Agoda. Khi tôi đưa lại tin nhắn tài khoản của khách sạn mà cô lễ tân đã gửi cho tôi thì cả 2 người này tự nhiên lại dịu giọng. Cô lễ tân nói là có thể tôi nghe nhầm hoặc cô này nghe nhầm. Rồi thì họ nói là đặt qua Agoda giá là 900 nghìn chứ họ chỉ nhận được hơn 700 nghìn thôi (???)Tóm lại là mỗi lúc họ lại đưa ra 1 lý lẽ khác nhau, rất khó nghe. Bố mẹ tôi sau đó vì không muốn lằng nhằng nên đã chấp nhận là mỗi bên phải chịu 1 phần trách n

Reviewed July 15, 2013

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5.3
Mai from Vietnam
Family with young children
Standard Room
Stayed 3 nights in July 2013

Agoda cần phối hợp chặt chẽ hơn với Ngọc Hoa”

Vị trí trung tâm, phòng rộng, giá phải chăng

Mình book KS Ngọc Hoa qua Agoda 2 tuần trước kỳ nghỉ. Trước khi đi 1 ngày, mình gọi điện cho Ngọc Hoa nhưng Ngọc Hoa bảo không biết thông tin này vì họ đã close với Agoda tất cả các ngày cuối tuần đợt đó rồi, không hiểu sao mình vẫn đặt được. Ngọc Hoa đề xuất mình trả thêm tiền nếu vẫn muốn ở KS này. Mình ko đồng ý và đã claim lại Agoda. Agoda đã giải quyết rất nhanh chóng và xác nhận với mình là Ngọc Hoa vẫn giữ phòng cho mình. Tuy nhiên, khi đến Cát Bà thì KS Ngọc Hoa lại đề nghị chuyển mình sang KS tương đương ở cách vài nhà vì bên Ngọc Hoa đã full rồi. Mình không hài lòng chút nào nhưng do có cả ox và mấy đứa trẻ đi cùng nên cũng không muốn đôi co, đành chấp nhận sang KS bên kia (không phải trả thêm phí gì). KS mới cũng tạm được nhưng mình nghĩ là phòng nhỏ hơn bên Ngọc Hoa và toilet thì bị mùi, được mỗi ưu điểm là vị trí trung tâm và view đẹp. Đề nghị Agoda cần phối hợp chặt chẽ hơn với Ngọc Hoa để tránh những trường hợp tương tự.

Reviewed July 10, 2013

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