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279 reviews
279 reviews
Clean, well proximity, friendly staff!!!
The properti is Clean and the staff are friendly.
The lication is near airport so make us easy to get there without delay.
Breakfast also good, with variety of food to choose.
Nice staff and good breakfast.
8.4
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kelapa Lima part of Kupang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous El Tari International Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Fitness center
Luggage storage
Spa
3 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 7 km |
Location rating | 8.4 |
What time is check-in and check-out at Hotel Neo Eltari - Kupang by ASTON?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hotel Neo Eltari - Kupang by ASTON?
For those who wish to drive their own cars, Hotel Neo Eltari - Kupang by ASTON has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kupang with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Hotel Neo Eltari - Kupang by ASTON?
Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON features an on-site restaurant for your dining convenience.
What is the smoking policy at Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What restaurants are nearby Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON’s neighborhood is Kelapa Lima which includes popular restaurants such as Dapur Nakamese and Rumah Makan Taman Laut HANDAYANI.
What are popular attractions near Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON is located in Kelapa Lima area, which is famous for attractions such as Taman Pos Polisi, Taman Undana and Nostalgia Park.
What popular beaches are close to Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON is located in the Kelapa Lima area, which includes Lasiana Beach and Pasir Panjang Beach.
What popular natural sightseeing spots are close to Hotel Neo Eltari - Kupang by ASTON?
Hotel Neo Eltari - Kupang by ASTON is located within Kelapa Lima, which makes it conveniently close to natural sights including Perempatan Jalan Menuju Kantor Walikota, GUA Monyet and Tanah Milik Bank BI.
10
"Clean, well proximity, friendly staff!!!"
Titus
|
December 4, 2022
10
"The properti is Clean and the staff are friendly."
Kristofel
|
December 1, 2022
9.6
"The lication is near airport so make us easy to get there without delay."
Ika
|
July 30, 2022
Hotel Neo Eltari - Kupang by ASTON
Hotel Neo Eltari - Kupang by ASTON is the perfect place to experience Kupang and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Have a hassle-free trip while enjoying the services and amenities offered by Hotel Neo Eltari - Kupang by ASTON. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Kupang even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel Neo Eltari - Kupang by ASTON thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel Neo Eltari - Kupang by ASTON from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker at your disposal.
Hotel Neo Eltari - Kupang by ASTON also provides toiletries and towels in bathrooms for select rooms.
Dining and things to do
Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Neo Eltari - Kupang by ASTON offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Reasons to stay here
Facilities at this hotel are rated higher than 90% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.
8.4
Swimming Pool
6 mentions
Housekeeping
6 mentions
Breakfast
4 mentions
Food & Dining
3 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Getting it right ”
A great location close to the airport and key locations in Kupang, a hotel that helped us accelerate an early check in and make the most of the rest of our stay. The policy of having a refillable lidded glass water jug and shared water dispenser in the hallway should be adopted widely. It was comfortable to have drinking water supplied this way, economising on use of plastic bottles. The breakfast lounge looked over a pool with a view to the sea also. Unlike some eating areas we had experienced on our trip, it was not over-cooled, one could sit and eat both inside or outside in pleasant palm leaf shade. The range of food was very good, including fresh boiled or poached eggs as well as the more ubiquitous fried scrambled or omelette versions. The room décor was very comfortable and practical, making for a very enjoyable Wi-Fi-reliable stay. It made us want to look out for more NEO hotels in other locations and we were glad we did.
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Beyond my expectation”
I arrived 10pm that day and the receptionist (who wear white wig, which I found it cute at some level) handle the check in in very efficient way. The food (room service) is very fast and good, too. I like the room, not so bright, but good light for work, clean and the view also good. I don't think I can put my finger for anything wrong with the room, service and food. This will be my first choice if I visit Kupang next time!
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Dear Evi Thank you for choosing Neo Eltari Hotel and apologize for the inconvenience that you felt while at Neo Eltari Hotel. We apologize for the inconvenience, all suggestions and criticisms from you will be included for us to be better. For us guest comfort is our top priority. We look forward to welcoming you back to Neo Eltari Kupang. Best Regards, Neo Eltari Kupang
Pasti ngunap disini”
Dekat bandara
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Nice”
Located very near to the airport, decent room with a decent price. Breakfast also good, with variety of food to choose. Neat room and bathroom.
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Dear Fela, We thankful for your compliment to the team. Its very valued and glad to received it. Definitely, we will keep and maintain our service for all aspect to meet and exceeding our guest expectation. Look forward to welcome you back very soon.
Great value for money close to the airport”
Good location if you are transiting through Kupang. Nice staff and good breakfast.
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Good place to stay”
Had to overnight for transit. good hotel. Breakfast need improvement
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Great location but not keen on small cockroaches ”
Conveniently located near Kupang airport and a really nice Warung. Price reasonable and staff were very helpful. Had free shuttle to airport. The only thing that detract s from all the positives is the number of small cockroaches running around in the room.
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Dear Paul Thank you for choosing Neo Eltari Hotel and apologize for the inconvenience that you felt while at Neo Eltari Hotel. We apologize for the inconvenience, all suggestions and criticisms from you will be included for us to be better. For us guest comfort is our top priority. We look forward to welcoming you back to Neo Eltari Kupang. Best Regards, Neo Eltari Kupang
Average”
The location is good if you need to be by the airport and they offer a free shuttle ride every hour which is very handy. We booked and paid for a triple room as we have two kids. The description said the room had a sofa bed which it did, but the hotel staff did not make the bed and when we asked for sheets and covers we were told they had run out. We did get a sheet eventually but not sufficient for two kids to sleep with. The breakfast is average and the staff there cannot cope. When we got to the restaurant it was half empty, but no tables had been made up. The pool is in a poor location, right near to the restaurant and conference rooms so if you want to have a swim you will be on display for everyone to see. The staff at the front desk were friendly and helpful and I think if you are staying one night and need to be near the airport then a stay here would be ok.
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Nice and new”
Great rooms, little bit noisy though so need better sound insulation. Swimming pool needs better cleaning. Helpful staff.
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Above average”
The room is nice and the facility are nice too but....you should improve your cleanliness because when i had a stay at NEO i experience to have a good room but a lot of cockroaches in my hotel room. I hope you can improve your cleanlines in
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Dear Chendana Thank you for choosing Neo Eltari Hotel and apologize for the inconvenience that you felt while at Neo Eltari Hotel. We apologize for the inconvenience, all suggestions and criticisms from you will be included for us to be better. For us guest comfort is our top priority. We look forward to welcoming you back to Neo Eltari Kupang. Best Regards, Neo Eltari Kupang
Mineral water”
Suddenly at the room that day didn't provide mineral water, they only provide water dispenser and its awful
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Underwhelming”
Despite the competitively higher price, the corridor is uncleaned with a lot of waterstained, and AC in my room leaked water.
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Dear Son, Thank you for choosing Neo Eltari for as your accommodation when staying in Kupang. We are happy to receive your feedback regarding your experience during your stay with us. Please allow me to apologize for some points you shared. Concerning about the corridor which seemed to be uncleaned due to the water stained, it is becoming our attention and we have done a special cleaning to ensure all the cleanliness of the area. Furthermore regarding the AC, for your information, we have a schedule in place for the AC treatment. Referring to our data, the room where you stayed in, got the AC treatment a few days after your stay. Once again, please accept our apology, and we wish that we could serve you better next time. Thank you. Best regards, Eva Ganarsih Hotel Manager
Exceptional”
Very kind and helpful staff. Convenient location for our visit purpose (close to the airport and to the University of Nusa Cendana). Clean and pleasant rooms with adequate amenities. Food and beverage are very good. Hotel has shuttle service to and from the airport which helps tremendously. Hotel also assists in getting local transportation which is rather costly but worth it if you need quick and easy transportation in and around the city of Kupang. In short: highly recommended.
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good and clean hotel”
It is located only 5 min to airport and the hotel provide free shuttle which is very helpful. Pool is good but unfortunately I didn't have time to try it. The only thing is the hotel is far from city center and even in the night it feels that we are in the middle of darkness :). Nearest supermarket is about 5 km from the hotel Overall I would stay in this hotel again in my next trip to Kupang
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pleasant stay”
i stayed 3 nights in neo eltari, the room was ok, i really enjoyed my stay there, my clients were also happy with my choice, because you have a spectacular view to swimming pool and mountain view from the pool. nice outdoor design. i was impressed.
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Confortable hotel”
The hotel is placed in a good location in Kupang away from the caotic city center. It has a nice Swimming pool with nice couches. The service on the pool is quite nice, you can enjoy the sunset from the pool with a wide variety of different food and drinks. The room is welcoming, it is big enough for 2 people. The bed is confortable, the table is wide with a nice lamp. The TVs offers a variety of channels. The toilette is clean with a nice shower and hot water.
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best choice for Kupang”
first choice for Kupang, nice clean room and nice staff. no cost transfer to airport will be an advantages
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Nice location for a small city”
This Hotel gave me a good impression. Even if the city of Kupang may be small and far away from the big city, the service I found was up to standard with the best hotel I have been in Jakarta . The hotel have a nice Swimming pool, with very colourful couches with tables to enjoy the drinks. The room is nice, big, when we look outside there is a nice view. The tv has Indovision, with lots of English channels. The service in the room is quite efficient, the food is tasty and original. The toilette is clean with hairdryer and hot water.
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Big room with comfort sofa, Friendly Staff, Good price”
Neo Kupang is the best value in the City
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Really Good Value”
For $22 (at the time of our booking), we received a spacious room with a very comfortable bed. Service was excellent for the most part. A good hotel if you want to spend time on the premises. Location is great if you are looking to be close to the airport; otherwise, there are not too many restaurants nearby. The plus side is that the hotel offers free shuttle service to the Lippo shopping center, which is convenient for those without motors or vehicles. A notable downside for us was that while the room itself was actually very clean, including linens, there were several tiny baby cockroaches every day that appeared crawling on the walls and the floors.
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Dear Sherry, Thank you for taking the time to leave a review on your stay at NEO Eltari Kupang, we are really glad to hear your compliment about our place and facilities , and also sad that some of the experience might not meet the best for your stay. We assured you that we are taking steps in order to meet the expectations and strive to give our best that we can to fulfill that. We do hope you have a good quality time, and the memories will bring you back in the near future.