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Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort
Natra Bintan a Tribute Portfolio Resort

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8.5

Excellent

2,357 reviews

2,357 reviews

Housekeeping78
Breakfast19
Food & Dining16
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Treasure Bay 770 m
Laguna Bintan Golf Club 2.2 km
Ria Bintan Golf Club 8.6 km
Banyan Tree Temple 24.3 km
Penyengat Island 27.5 km
Grotto Santa Maria 28.0 km
Avalokitesvara Graha Temple 31.2 km
500 Lohan Temple 36.6 km
Trikora Beach 36.9 km
White Sands Island 39.9 km
Nearby landmarks
The Canopi 110 m
Crystal Lagoon 410 m
Treasure Bay 770 m
Laguna Bintan Golf Club 2.2 km
Angsana Bintan Beach 3.1 km
Nirwana Beach Club 3.1 km
Kampung Baru Beach 3.2 km
Lagoi Bay 4.5 km
Plaza Lagoi 4.8 km
Lagoi Bay Lantern Park 4.8 km

Natra Bintan a Tribute Portfolio Resort

Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Lagoi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

830 meters to Treasure Bay

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [outdoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money7.9
Location rating8.6
Nearest airportHang Nadim Airport (BTH)
Distance to airport24.3 km

Rooms available at Natra Bintan a Tribute Portfolio Resort

Lagoon View Tent, Guest room, 1 King, Sofa bed, Pool view
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 sofa beds and 1 king bed
Enter dates to see prices
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Garden Tent
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Tent with Lagoon View
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Safari Tent with Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Lagoon Tent
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Glamping Deluxe Tent with Garden View
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Natra Bintan a Tribute Portfolio Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Natra Bintan a Tribute Portfolio Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Natra Bintan a Tribute Portfolio Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bintan Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Natra Bintan a Tribute Portfolio Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Natra Bintan a Tribute Portfolio Resort. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 20 IDR for adults and 169400 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Natra Bintan a Tribute Portfolio Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Natra Bintan a Tribute Portfolio Resort. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Natra Bintan a Tribute Portfolio Resort?

On-site venues and convenient event services make Natra Bintan a Tribute Portfolio Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort’s neighborhood is Lagoi which includes popular restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and Marine Cafe.

What popular shopping places are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in Lagoi area which features shopping places such as Plaza Lagoi.

What are popular attractions near Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in Lagoi area, which is famous for attractions such as Lagoi Bay Lantern Park.

What popular beaches are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located in the Lagoi area, which includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

What popular natural sightseeing spots are close to Natra Bintan a Tribute Portfolio Resort?

Natra Bintan a Tribute Portfolio Resort is located within Lagoi, which makes it conveniently close to natural sights including The Canopi.

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Explore the neighborhood

What people love about Natra Bintan a Tribute Portfolio Resort

  • 10

    Exceptional
    Staff 

    "Staff is veryy friendly and acommodating."

    Nadia

    |

    October 20, 2022

  • 9.6

    Exceptional

    "This is a very relaxing and chill place for couple, family and a group of friends."

    Yvonne

    |

    October 20, 2022

  • 9.2

    Exceptional

    "Overall we are happy with the stay at Natra Bintan."

    Bee

    |

    October 18, 2022

Overall rating:

8.5

Excellent
2,357 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.6
Read all reviews >
What travelers say they love:
I really enjoyed my stay in your resort.
Yap from Singapore
Couple
More about Natra Bintan a Tribute Portfolio Resort

More about Natra Bintan a Tribute Portfolio Resort

Natra Bintan a Tribute Portfolio Resort

Make your vacation a genuine city adventure with a stay at Natra Bintan a Tribute Portfolio Resort, which offers an activity-enabling location right in the city center -- so you can see more and do more in Bintan Island.
Natra Bintan a Tribute Portfolio Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bintan Island.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Natra Bintan a Tribute Portfolio Resort guarantee a comfortable stay for all travelers. Some rooms at Natra Bintan a Tribute Portfolio Resort are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Natra Bintan a Tribute Portfolio Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Natra Bintan a Tribute Portfolio Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Natra Bintan a Tribute Portfolio Resort are designed for escape and relaxation. Don't miss the special private beach at the hotel, which allows exclusive direct ocean access. Finish your vacation days right by dropping in at the massage, hot tub, steam room and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports, motorized water sports, diving and wind surfing. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, canoes and water park provided by Natra Bintan a Tribute Portfolio Resort.
Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Natra Bintan a Tribute Portfolio Resort. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

101 mentions

Housekeeping

52 mentions

Breakfast

37 mentions

Swimming Pool

20 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Hindi
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • Safety chains and/or latches on all guest doors
  • Self-operating lift to some hotel swimming pools
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenware
  • Linens
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet
Location
Jalan Raya Haji KM 01 Kawasan Pariwisata, Lagoi, Bintan Island, Indonesia, 29152
Excellent
Location

8.6

Airports

  • Hang Nadim Airport (BTH)
    24.3 km
  • Raja Haji Fisabilillah Airport (TNJ)
    34.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Ria Bintan Golf Club
    8.6 km
  • Banyan Tree Temple
    24.3 km
  • Penyengat Island
    27.5 km
  • Grotto Santa Maria
    28.0 km
  • Avalokitesvara Graha Temple
    31.2 km
  • 500 Lohan Temple
    36.6 km
  • Trikora Beach
    36.9 km
  • White Sands Island
    39.9 km

Nearby landmarks

  • The Canopi
    110 m
  • Crystal Lagoon
    410 m
  • Treasure Bay
    770 m
  • Laguna Bintan Golf Club
    2.2 km
  • Angsana Bintan Beach
    3.1 km
  • Nirwana Beach Club
    3.1 km
  • Kampung Baru Beach
    3.2 km
  • Lagoi Bay
    4.5 km
  • Plaza Lagoi
    4.8 km
  • Lagoi Bay Lantern Park
    4.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee450 IDR
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)20 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 100
  • Year property opened2015

Reviews of Natra Bintan a Tribute Portfolio Resort from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.6
Service9.1
Value for money7.9
High score for Bintan Island
Rating
9+ Exceptional (355)
8-9 Excellent (197)
7-8 Very Good (196)
6-7 Good (41)
<6 Below Expectation (80)
Time of the year
Mar - May (194)
Jun - Aug (236)
Sep - Nov (232)
Dec - Feb (207)
All guests (2,131)
All room types
All languages

Show reviews that mention 

Showing 869 verified guest comments
12345
10.0
Exceptional
Jamilah from Singapore
Couple
Stayed 1 night in February 2019

Wonderful Glamping Experience”

We were given the best service from the moment we disembark the ferry. Greeted by a lady staff who was all smiles and we were shuttled to the resort (5mins of vehicle travelling). We were then greeted by wonderful staffs who administer the check-in. We were so in awe with the the lagoon while awaiting for the room to be ready. We had lunch at the restaurant and the food was delicious! Once the room was ready we took the buggy ride to our resort rooms. The room is super clean and toilet is outdoor which gives us a feeling of “camping”. The TV channels were great, not like the usual other channels provided by other hotels whereby it’s limited and bore to watch. They had an-in house BBQ for dinner time where we can make our order with the concierge to bbq our food. I will do this on my next stay! I was sad to leave but will make a return! There are too many staffs to thank but please convey my thanks to all staff who worked on 23/24 February! They were awesome, friendly and so helpful! Keep rewarding them for their service is really TOP-NOTCH! Thank you!

Reviewed February 24, 2019

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10.0
Exceptional
Jia from Singapore
Group
Stayed 1 night in March 2019

a very cozy glamping experience”

We went to Canopi for a Bachelorette party for our girlfriend. It was the perfect backdrop for our party, as the Canopi is gorgeous both inside the tent and also everywhere around. We stayed in the garden tent, and the trellis garden is absolutely perfect for our photo moments. The staff were kind and professional in helping us to take photos, ever ready to provide assistance. The wifi connection was surprisingly strong, and can be connected throughout the whole glamping site. The lagoon is well maintained and clean. The only area to be improved is probably the restaurant availability. There's only one restaurant Patio at the whole resort, other than the BBQ dinner (which has a good ambience and layout but the cost is exorbitant), but we actually got a driver to send us to nearby Pasasara (food centre) which sells local food at a very affordable fare. Overall, we had an absolutely amazing experience at The Canopi!

Reviewed March 18, 2019

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10.0
Exceptional
Nur from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 3 nights in May 2019

The canopi is a well maintained with alot of activities. The room is great, big and clean. ”

The best for our experience there was the excellent services that the staffs rendered. It was full of sincerity and we felt very comfortable talking to them. The buggy services werr prompt. The desk staffs were polite amd pleasant. The kitchen staffs were always on their feet to assist us in anything. A special thanks to Pak Agus for offering extra help to bring us to nearby shop to get our child's medicine! The only con was that there the mart there does not sell infant panadol or cold compress. It would be better if it wad available just in case. Definitely will come again!

Reviewed May 09, 2019

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Dear Nur Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. Thank you for also shinning a light on Agus who is very much enthused to receive such an amazing feedback. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive

Responded May 09, 2019
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Rosie from Singapore
Family with teens
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in May 2019

Beautiful Resort, worth visiting ”

Both my 2 adult children and I were enchanted by the resort. It was very different from other resorts that we had visited previously. The whole resort was very clean. All grades of staff was very courteous, very knowledgeable, very attentive to guests' needs. They are all very prompt in their service. They serviced with smiles. Excellent service and staff were very helpful and all smiles every time they attended to us. Good on the job training. Very impressed. Definitely will visit the resort again!

Reviewed May 13, 2019

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Dear Rosie Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Fatahilah Digital Marketing Executive

Responded May 28, 2019
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Norimah from Singapore
Couple
Stayed 2 nights in February 2019

Great Stay!”

Great resort to chill, relax and get away from our hectic life. Staffs are very polite, friendly, cheerful, welcoming and helpful. Buggy service to get you around the resort. The garden view tent spacious, clean and cozy with attached sheltered outdoor bathroom. Breakfast was fantastic with lots of choices and varieties. The crystal lagoon was huge, clean and beautiful. A great selection of activities to do. Overall, awesome and enjoyable vacation. Will definitely come back again with my kids!!!

Reviewed February 20, 2019

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10.0
Exceptional
james from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in October 2019

Relaxing vacation if you avoid the weekend crowd”

Stayed here for 3D2N from Sunday to Tuesday to avoid the weekend bustle. Tent was luxurious and quiet, due to the period that I travelled. The resort facilities is shared with Anmon but it doesn't really make a difference. Highly recommend to rent the electric scooter to go around the resort, but everything is at a walkable distance if you dont mind walking 15-20 mins. Buggy service is available around the clock, but they did forgot about my request initially making me wait pointlessly for almost an hour. Food fare at Natra isnt the best, so keep your expectations basic. The food over at treasure bay serves better food if you venture out a little. Bbq by the tent side is definitely an eye opening experience but alas food is by the Patio restaurant at Natra so keep your expectations basic. Activities at the pool are more catered for kids, it'll be pretty mellow for adults, adults will probably be bored within a couple of hours unless you go to the sea activities Still a good stay!

Reviewed October 23, 2019

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10.0
Exceptional
Shaakirah from Singapore
Couple
Stayed 2 nights in February 2019

Best Holiday”

I planned this trip for my husband's surprise birthday. It was more than amazing for both of us during our stay there. We enjoyed ourselves tremendously. The customer service was totally out of box. My words can't describe how amazing they were. From greeting every guests when they walk past, or fetching us in buggy to arranging our boarding passes and not forgetting the complimentary birthday cake, which was superb. We really loved The Canopi Resort. The food there was fantastic too. Cleanliness was an important aspect for me, but they also beat that. In a nutshell, The Canopi resort is a must-go place for the young to old. Thank you for the memorable trip The Canopi Resort. We will sure be back to make more memories❤

Reviewed February 04, 2019

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10.0
Exceptional
Dan from Singapore
Family with young children
Stayed 2 nights in February 2019

Nice property ”

It’s a nice property ~ very beautiful ~ the tent is comfy and clean~ the staffs are nice, activities and food cost is reasonable ~ just that we feel there is shortage of staff. The check in was extremely slow, it took us a good 30-40 min for check in... there was hardly any staff (except for the safeguard) near the swimming pool~ But all in all, we like our stay there, and will most likely to come back ~ our baby had a great time there too!

Reviewed February 06, 2019

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10.0
Exceptional
ken from Singapore
Family with young children
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 2 nights in December 2019

Superb resort ”

Staff was more than friendly and you could feel that they are genuinely sincere in providing their best service. Rooms was kept sparkling clean even tho its on the ground level. Was not expecting this kind of cleanliness from any resort. In room Jacuzzi was simply fantastic! Good amount of activities available in treasure bay but not able to enjoy them due to bad weather. nonetheless, great place to be for a short getaway!

Reviewed December 16, 2019

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10.0
Exceptional
Janice from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 1 night in August 2019

Staying at Natra Bintan was one of the best stay I ever had because of the friendly staffs.”

Natra Bintan has so much to offer. You can either just stay at your cozy tent if you want to relax/sleep or enjoy the many outdoor activities they have to offer. What made the stay very special is the very welcoming and friendly staffs. I can feel the sincerity of their hospitality. Thanks to the staff for making us feel so comfortable. We will try to come back.

Reviewed August 06, 2019

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10.0
Exceptional
sharifa from Singapore
Group
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 2 nights in May 2022

Excellent service! ”

I'd highly recommend staying here. Nothing short of excellent service. Even when they are tired and busy they serve us with a smile. Shout out to Ranti and Candra for always assisting me with my aunt who is on wheelchair and my elder mum. Ranti is always making sure that we are well taken care of, she assist us with all our personal needs without any hesitance. Candra helped my aunt to move about and in and out of our room. He even helped with the buggy service even though he's front desk. He brought us around the property as well. Super friendly and always welcoming us. I would definately recommend staying here at natra. From room service to booking for activities be it shopping, city tour etc, its so convenient. I'd deffo come back here.

Reviewed May 14, 2022

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Dear Sharifa, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management

Responded May 17, 2022
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Wen from Malaysia
Group
Stayed 1 night in May 2019

It is like Heaven on Earth. Seriously.”

I know the title seems exaggerating but seriously the place is really nice. definitely will go again. One thing i really want to commend the place is the staff that are working in it. They are super helpful and friendly. The one i deal with, Tia, the company should give her a raise. She take her job above and beyond. Kudos to her. Nonetheless the rest of the staff are friendly, nice, responsive and serve you like you are in 5 stars hotel. p.s. not sure if its the bed, but i came back with bug bite marks all over my body. so, the hotel should look into it so it wont dampen anyone else that is visiting this lovely place

Reviewed May 15, 2019

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Dear Wen WOW, this is such an amazing feedback. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Fatahilah Digital Marekting Executive

Responded May 28, 2019
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
SALIHA from Singapore
Family with young children
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in January 2020

Enjoyable moments with family❤️”

Natra Bintan is really good place to enjoy and spend your time with family.We stayed for 3 days and 2 nights. Total we booked 3 tent of garden view.We had a great time bbq .We booked the bbq items and its really big portion.The staff prepared everything for the bbq.The staff all are friendly and full of knowledge .Especially Ms Eggar and buggy Tristna.Both of them really friendly and willing to answer whenever we in doubt.Ms Eggar even recomended the best massage for us..We will come back for sure.thank you

Reviewed January 31, 2020

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Dear SALIHA, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management

Responded May 11, 2022
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Jocelyn from Singapore
Family with teens
Safari Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in March 2020

Exceptional”

superb place to relax. very unique setup. very polite and all-smiles staff. facility was magnificent & very clean. room service was great. highly recommended resort in bintan. love the food in their restaurant as well. we will be coming back for sure! kudos to the management & staff!!!

Reviewed March 19, 2020

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Dear Jocelyn, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management

Responded May 11, 2022
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Joyce from Singapore
Couple
Stayed 2 nights in October 2018

Fantastic Glamping Experience”

The crystal lagoon was fascinating and the tent was kept clean and well-maintained. The food served at the in-house restaurant was fantastic (I'm already missing the gado-gado) and there is definitely no lack of activities to do at this resort. It's a great place to chill and to spend some quality couple/family time. :)

Reviewed January 02, 2019

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10.0
Exceptional
Muhd from Singapore
Family with young children
Stayed 2 nights in April 2019

Long weekend stay”

Nice place to stay, different experience.staff was great all round.we stayed in "tent" 408 was served by housekeeper Noor. Saw us with a baby, checked on us asking if we need anything every morning.lagoon was nice & clean. Downside the food is abit expensive but we knew it already.

Reviewed April 21, 2019

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Dear Muhd Thank your the amazing feedback, It is truly a delight to know that you enjoyed your stay. It matters most to us knowing that our guests have a great experience when staying with us, and we are glad we have achieved it with you during your recent visit. Please do not hesitate to contact us when you have the dates of travel and we look forward to seeing you again soon. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive

Responded April 22, 2019
Natra Bintan a Tribute Portfolio Resort
9.6
Exceptional
Run from Singapore
Group
Glamping Deluxe Tent, Larger Guest room, 1 King, Sofa bed
Stayed 3 nights in December 2019

Good family resort with activities for kids of all ages.”

This is my 2nd time at the resort. Previously, it was called ‘Canopi’. I have to say overall it’s better managed under Marriot Bonvoy, but there is still room for improvements. Under ‘Canopi’ all activities were charged under the RFID tag, but now you need to make payment separately with credit card at the vendors. I booked a total of 4 rooms with the Jacuzzi, and was not aware of the extra occupant charges for each room until I wrote in to arrange for the transport transfer. I have keyed in the total number of occupants when making the Agoda booking. So it came as a little surprise. It was also not indicated that the cost they mentioned was a daily cost. I only realized it’s a daily cost at check out. So for each child, it’s extra S$40/night + tax. For F&B, there’s only 1 main restaurant at the resort, some food stalls and another restaurant at the activity center. You can opt for DIY BBQ outside the tents. The BBQ dinner set up was amazing and very professionally done but the food was a big disappointment, as it was not marinated. And no salt or belachan chili was provided despite us calling for it. Overall, it’s a good family resort. Great fun for the kids of all ages. The rental e-motorcycle is definitely a plus, good fun and great way to get around the resort. There’s also a newly opened Marine Life Center, which cost about S$15/pax, that’s pretty interesting.

Reviewed January 02, 2020

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Dear Run, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management

Responded May 11, 2022
Natra Bintan a Tribute Portfolio Resort
10.0
Exceptional
Wai from Singapore
Couple
Stayed 2 nights in April 2019

Recommended”

The Canopi was really beautiful and clean. Staff were also really nice and polite. Only thing to improve on is their lobby cafe. There were lots of fly around the food and food offered for lunch buffet was not good at all for the price paid.

Reviewed April 23, 2019

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Hi Wai, Thank you for sharing your experience with us. and we are deeply sorry for all the incovenience that you have encountered during your stay with us. we are strive to improve our performance, and your constructive criticism will beshared with our entire team as this will be a good motivation for us to do better. Warnest Regards Galih Gilang Fatahilah Digital Marketing Executive

Responded April 24, 2019
Natra Bintan a Tribute Portfolio Resort
9.6
Exceptional
Chloe from Singapore
Couple
Garden Tent, Guest room, 1 King, Sofa bed, Garden view
Stayed 2 nights in March 2019

The good just got better”

Me and my Husband went there last year (before Marriot has acquired this resort and all the renovation works started), we loved the resort and decided to visit the second time. The first time when we visited we were impressed by the tent concept, the pool, cleanliness and quick service and friendly staff. When we were there the second time, we were impressed once again by the hospitality. You will not catch any of the staff not smiling and greeting. We have observed that the staff are more proactive than before. You can feel the passion, sincerity and personal touch in their interactions. Happy staff = happy customers. We will definitely visit again very soon!

Reviewed March 14, 2019

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10.0
Exceptional
Vidya from Singapore
Family with young children
Lagoon View Tent Deluxe, Guest room, 1 King, Sofa bed
Stayed 3 nights in June 2022

Awesome resort!”

I stayed in the resort for 3 nights with my husband and daughter. We loved everything in the resort. Employees are very considerate and helpful. Many vegetarian options available. Treasure Bay activities are just a buggy ride away and is also at walkable distance. Employees are great and special mention to the chef who volunteered and made vegetarian noodles for me. We will definitely be back soon.

Reviewed June 22, 2022

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Dear Vidya, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. Warmest regards, The Management

Responded August 26, 2022
Natra Bintan a Tribute Portfolio Resort
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