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113 reviews
113 reviews
Staff are so friendly and so helpful.
8.5
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ternate part of Ternate, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Babullah Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Fitness center
Check-in/out [express]
BBQ facilities
Luggage storage
4 travelers have booked today.
Value for money | 7.6 |
Location rating | 8.5 |
What time is check-in and check-out at Muara Hotel and Mall Ternate?
Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Muara Hotel and Mall Ternate?
Muara Hotel and Mall Ternate is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Muara Hotel and Mall Ternate has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ternate with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Muara Hotel and Mall Ternate?
Start your mornings right, with the continental and buffet breakfast options offered at Muara Hotel and Mall Ternate.
What are my dining options at Muara Hotel and Mall Ternate?
To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.
What is the smoking policy at Muara Hotel and Mall Ternate?
Muara Hotel and Mall Ternate does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest airport to Muara Hotel and Mall Ternate?
The closest airport to Muara Hotel and Mall Ternate is Sultan Babullah Airport, 4.7 km away.
What restaurants are nearby Muara Hotel and Mall Ternate?
Muara Hotel and Mall Ternate’s neighborhood is Ternate which includes popular restaurants such as Pondok Katu, Royal's Resto and Function Hall and Ceria Cafe.
What are popular attractions near Muara Hotel and Mall Ternate?
Muara Hotel and Mall Ternate is located in Ternate area, which is famous for attractions such as Kalamata Fort.
9.6
"Staff are so friendly and so helpful."
Stephen
|
June 21, 2022
Muara Hotel and Mall Ternate
Check out all the many sightseeing choices in Ternate when you stay at Muara Hotel and Mall Ternate, which puts you close to all the famous landmarks. Keep your options open! Whatever your interests in Ternate, you'll access them conveniently with a stay at Muara Hotel and Mall Ternate, just 4.7 km from Sultan Babullah Airport.
Enjoy all that Muara Hotel and Mall Ternate has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ternate is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Muara Hotel and Mall Ternate. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Muara Hotel and Mall Ternate provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Muara Hotel and Mall Ternate are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Muara Hotel and Mall Ternate. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Muara Hotel and Mall Ternate including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Fill your days with the array of activities and facilities offered at Muara Hotel and Mall Ternate. At Muara Hotel and Mall Ternate, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 81% of other accommodations in Ternate.
7.4
Breakfast
4 mentions
Food & Dining
3 mentions
Housekeeping
2 mentions
Internet
1 mention
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Muara is great ”
We have stayed in Muara many times as we pass through Ternate. Staff are so friendly and so helpful. That keeps us coming back!
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thankyu for you comming..
Above average”
Request twin bed and had been accepted by the hotel, turn out got the single bed
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Good base to explore from”
Hotel is simple but a perfectly fine place to be based while exploring Ternate, Tidore and the area. WiFi / internet doesn't seem to work on the 5th floor, but we upgraded (which is very cheap) to the superior rooms on the third floor and had good reception. The staff doesn't always speak English, the breakfast is pretty bare, but the location and price make this a good place to stay. The hotel is inside the Muara Ternate mall, with a reception on the third floor, right next to Fort Oranje.
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Lovely stay in Ternate!”
Perfect place to stay in Ternate!! Beautiful room very clean and comfortable in the city center! Lovely staff, thank you very much Didi and Dimas for visit around the Island, it as a perfect day for us!! I recommend this hotel for your stay in Ternate!!
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Newly-opened hotel requiring a lot of improvement”
By the look of it when I first stay in the hotel, the establishment is newly erected. Having a simple dinner in its restaurant, I notice that the hotel is connected to some kind of a shopping center which (may) provide trinkets to shop or cafe/ restaurants to dine in. The hotel restaurant is well managed, but be not surprised to find guests smoking inside the AC'd room. The waiters seem to deliberately avoid eye contact with me, so that it takes me around 15 minutes since I finish my meal and have a waiter for me to ask him to bring me the bill, 5-10 minutes for the bill to be delivered, and another 5 minutes for the finalized bill to be returned to me. I can see that the hotel has a potential to be great, providing that the make rooms for improvements - starting from their human resources.
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It's acceptable”
It's very noisy during most of the night, partly due to the motorbike traffic (particularly north side rooms), due to slamming doors, due to chatting guests in the corridor. Wifi is weak and sometimes for hours out of order. The elevator is extremely slow. There are enough chairs in the room and there is enough shelf space, which is positive.
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Affordable place, can use a lot more cleaning & more professional staff”
Affordable place, can use a lot more cleaning & a lot less smoking room. Centrally located above a department store having no food court, so that you have to put up with hotel restaurant or walking some distance to get dinner. Restaurant bill settlement took forever.
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Not worth 450/650K”
Position is great, staff friendly and helpful but room toilets very basic, breakfast quality poor, elevator old and slow
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Excellent ”
Room Clean and near city center
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Not worth 450/650K”
Breakfast is very poor, elevator old and slow, rooms often not so clean. Restaurant and receptionist staff are very good
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Overall is good. And also for the live music”
For food, and place especially close to anywhere
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Position is good, my room was very bad cleaned especially the toilet, breakfast was poor”
Pros: Position, Lobby and restaurant staff Cons: Breakfast, lack of cleanliness,
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The location in the city centre. ”
The room OK, Food OK.
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Simple Hotel”
Simple Hotel
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OK”
Just OK la
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terimakasih atas kunjungannya
朝食が悪い”
朝食のパンがあったり、なかったりしたのが不満だった。また、エッグステ-ションには人がいたことが一切なかった。
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Above average”
Kenapa gak sesuai kamar yang saya pesan, pesan yg ada balkon yg di kasi kamar gak ada balkon, mana kamarya berdebu, banyak sarang laba-laba nya, pas masuk kok ada tisu bekas d pakai,,,
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate
Sebanding dengan Harga”
Harga kamar sebanding dengan fasilitas yang diberikan. Kamar sangat luas, namun lantainya tidak bisa bersih karena di sela-sela keramik tidak rapat jadi banyak pasir. Tempat tidur nyaman dan bersih. Handuknya bersih dan wangi namun warnanya yang sudah kusam dan kecokelatan, jadi menimbulkan kesan kotor. Amenities di kamar mandi hanya ada dental kit, tidak ada yang lainnya. Tidak disediakan hair dryer.
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate
kebersihan sangat memprihatinkan. utk yang lain bagusss”
kebersihan sangat memprihatinkan. utk yang lain bagusss
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate
Tq”
Tq
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