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Bed, Muara Hotel and Mall Ternate in Ternate
Deluxe Room - Bathroom, Muara Hotel and Mall Ternate in Ternate
a hotel room with a bed, chair, and nightstand, Muara Hotel and Mall Ternate in Ternate
Lobby, Muara Hotel and Mall Ternate in Ternate
Interior view, Muara Hotel and Mall Ternate in Ternate
a room with a lot of chairs and a lot of lights, Muara Hotel and Mall Ternate in Ternate
Ballroom, Muara Hotel and Mall Ternate in Ternate

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7.7

Very good

113 reviews

113 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kalamata Fort 2.5 km
Sultan Babullah Airport 4.8 km
Ngade Lake 5.3 km
Gamar Malamo Airport 44.9 km
Kao Airport 71.7 km
Oesman Sadik Airport 159.5 km
Pitu Airport 174.3 km

Muara Hotel and Mall Ternate

Jalan Merdeka no 19 Ternate - Maluku Utara 97724, Ternate, Ternate, Indonesia, 97724 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ternate part of Ternate, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Babullah Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Check-in/out [express]

BBQ facilities

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money7.6
Location rating8.5

Rooms available at Muara Hotel and Mall Ternate

Grand Deluxe Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Room
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  • Room size: 21 m²/226 ft²
  • Nature view
  • 1 king bed
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Executive
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  • Room size: 30 m²/323 ft²
  • Partial ocean view
  • 1 king bed
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
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Deluxe Balcony
...
  • Room size: 21 m²/226 ft²
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Superior Room
...
  • Room size: 24 m²/258 ft²
  • 1 double bed or 2 single be...
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed or 2 single be...
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Standard Room
...
    Enter dates to see prices
    Standard Double or Twin Room
    ...
      Enter dates to see prices
      Standard Room
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Muara Hotel and Mall Ternate?

        Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Muara Hotel and Mall Ternate?

        Muara Hotel and Mall Ternate is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Muara Hotel and Mall Ternate has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ternate with private transportation, the hotel can arrange both taxis or car rental.

        Is breakfast offered at Muara Hotel and Mall Ternate?

        Start your mornings right, with the continental and buffet breakfast options offered at Muara Hotel and Mall Ternate.

        What are my dining options at Muara Hotel and Mall Ternate?

        To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

        What is the smoking policy at Muara Hotel and Mall Ternate?

        Muara Hotel and Mall Ternate does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest airport to Muara Hotel and Mall Ternate?

        The closest airport to Muara Hotel and Mall Ternate is Sultan Babullah Airport, 4.7 km away.

        What restaurants are nearby Muara Hotel and Mall Ternate?

        Muara Hotel and Mall Ternate’s neighborhood is Ternate which includes popular restaurants such as Pondok Katu, Royal's Resto and Function Hall and Ceria Cafe.

        What are popular attractions near Muara Hotel and Mall Ternate?

        Muara Hotel and Mall Ternate is located in Ternate area, which is famous for attractions such as Kalamata Fort.

        See map

        Explore the neighborhood

        What people love about Muara Hotel and Mall Ternate

        • 9.6

          Exceptional
          Staff 

          "Staff are so friendly and so helpful."

          Stephen

          |

          June 21, 2022

        Overall rating:

        7.7

        Very good
        113 reviews
        Cleanliness
        7.4
        Facilities
        7.4
        Location
        8.5
        Read all reviews >
        More about Muara Hotel and Mall Ternate

        More about Muara Hotel and Mall Ternate

        Muara Hotel and Mall Ternate

        Check out all the many sightseeing choices in Ternate when you stay at Muara Hotel and Mall Ternate, which puts you close to all the famous landmarks. Keep your options open! Whatever your interests in Ternate, you'll access them conveniently with a stay at Muara Hotel and Mall Ternate, just 4.7 km from Sultan Babullah Airport.
        Enjoy all that Muara Hotel and Mall Ternate has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ternate is made even more convenient with the taxi and car hire services available at the hotel.
        For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
        Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Muara Hotel and Mall Ternate. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
        All guestrooms at Muara Hotel and Mall Ternate provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Muara Hotel and Mall Ternate are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
        Don't worry about being thirsty as bottled water, a coffee or tea maker and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at Muara Hotel and Mall Ternate. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Muara Hotel and Mall Ternate including kosher and halal options.
        A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
        Fill your days with the array of activities and facilities offered at Muara Hotel and Mall Ternate. At Muara Hotel and Mall Ternate, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
        Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


        Reasons to stay here

        Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
        According to guests who stayed here, this hotel's room comfort is rated higher than 81% of other accommodations in Ternate.

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        Amenities and facilities

        Very good
        Facilities

        7.4

        Most talked about facilities

        Breakfast

        4 mentions

        Food & Dining

        3 mentions

        Housekeeping

        2 mentions

        Internet

        1 mention

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Outdoor recreational features
        • Tours
        Cleanliness and safety
        • Breakfast in room
        Dining, drinking, and snacking
        • Bar
        • BBQ facilities
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurant [halal]
        • Restaurant [kosher]
        • Restaurants
        • Room service [24-hour]
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Convenience store
        • Daily housekeeping
        • Doorman
        • Elevator
        • Gift/souvenir shop
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace
        For the kids
        • Family room
        Access
        • CCTV in common areas
        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Taxi service

        Food and dining

        Breakfast options
        • Asian
        • Continental
        • Halal
        Restaurants on site
        Restaurant
        • Menu: A-la-carte

        Location

        Jalan Merdeka no 19 Ternate - Maluku Utara 97724, Ternate, Ternate, Indonesia, 97724
        Excellent
        Location

        8.5

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until14:00
        The property
        • Number of rooms 66

        Reviews of Muara Hotel and Mall Ternate from real guests

        Provided by verified guests of Agoda
        7.7
        /
        10
        Cleanliness7.4
        Facilities7.4
        Location8.5
        Service7.9
        Value for money7.6
        High score for Ternate
        Rating
        9+ Exceptional (6)
        8-9 Excellent (2)
        7-8 Very Good (15)
        6-7 Good (8)
        <6 Below Expectation (9)
        Time of the year
        Mar - May (7)
        Jun - Aug (15)
        Sep - Nov (11)
        Dec - Feb (7)

        Show reviews that mention 

        Showing 40 verified guest comments
        12
        9.6
        Exceptional
        Stephen from Indonesia
        Family with teens
        Deluxe Room
        Stayed 1 night in June 2022

        Muara is great ”

        We have stayed in Muara many times as we pass through Ternate. Staff are so friendly and so helpful. That keeps us coming back!

        Reviewed June 21, 2022

        See room deals

        thankyu for you comming..

        Responded October 16, 2022
        Muara Hotel and Mall Ternate
        5.6
        Rohayati from Indonesia
        Business traveler
        Grand Deluxe Room with Balcony
        Stayed 2 nights in December 2019

        Above average”

        Request twin bed and had been accepted by the hotel, turn out got the single bed

        Reviewed December 19, 2019

        See room deals

        7.2
        Very good
        Christophe from United States
        Solo traveler
        Deluxe Room
        Stayed 3 nights in January 2017

        Good base to explore from”

        Hotel is simple but a perfectly fine place to be based while exploring Ternate, Tidore and the area. WiFi / internet doesn't seem to work on the 5th floor, but we upgraded (which is very cheap) to the superior rooms on the third floor and had good reception. The staff doesn't always speak English, the breakfast is pretty bare, but the location and price make this a good place to stay. The hotel is inside the Muara Ternate mall, with a reception on the third floor, right next to Fort Oranje.

        Reviewed January 07, 2017

        See room deals

        10.0
        Exceptional
        Cindy from France
        Solo traveler
        Deluxe Room
        Stayed 2 nights in October 2017

        Lovely stay in Ternate!”

        Perfect place to stay in Ternate!! Beautiful room very clean and comfortable in the city center! Lovely staff, thank you very much Didi and Dimas for visit around the Island, it as a perfect day for us!! I recommend this hotel for your stay in Ternate!!

        Reviewed October 27, 2017

        See room deals

        7.6
        Very good
        Jose from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 1 night in May 2016

        Newly-opened hotel requiring a lot of improvement”

        By the look of it when I first stay in the hotel, the establishment is newly erected. Having a simple dinner in its restaurant, I notice that the hotel is connected to some kind of a shopping center which (may) provide trinkets to shop or cafe/ restaurants to dine in. The hotel restaurant is well managed, but be not surprised to find guests smoking inside the AC'd room. The waiters seem to deliberately avoid eye contact with me, so that it takes me around 15 minutes since I finish my meal and have a waiter for me to ask him to bring me the bill, 5-10 minutes for the bill to be delivered, and another 5 minutes for the finalized bill to be returned to me. I can see that the hotel has a potential to be great, providing that the make rooms for improvements - starting from their human resources.

        Reviewed June 19, 2016

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        8.0
        Excellent
        Emil from Switzerland
        Couple
        Deluxe Room
        Stayed 2 nights in November 2017

        It's acceptable”

        It's very noisy during most of the night, partly due to the motorbike traffic (particularly north side rooms), due to slamming doors, due to chatting guests in the corridor. Wifi is weak and sometimes for hours out of order. The elevator is extremely slow. There are enough chairs in the room and there is enough shelf space, which is positive.

        Reviewed November 22, 2017

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        7.6
        Very good
        Jose from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 1 night in June 2016

        Affordable place, can use a lot more cleaning & more professional staff”

        Affordable place, can use a lot more cleaning & a lot less smoking room. Centrally located above a department store having no food court, so that you have to put up with hotel restaurant or walking some distance to get dinner. Restaurant bill settlement took forever.

        Reviewed October 29, 2016

        See room deals

        7.6
        Very good
        Flavio from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 1 night in November 2017

        Not worth 450/650K”

        Position is great, staff friendly and helpful but room toilets very basic, breakfast quality poor, elevator old and slow

        Reviewed November 04, 2017

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        9.2
        Exceptional
        Prima
        Group
        Deluxe Room
        Stayed 2 nights in February 2018

        Excellent ”

        Room Clean and near city center

        Reviewed February 19, 2018

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        7.2
        Very good
        Flavio from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 1 night in November 2017

        Not worth 450/650K”

        Breakfast is very poor, elevator old and slow, rooms often not so clean. Restaurant and receptionist staff are very good

        Reviewed November 10, 2017

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        8.8
        Excellent
        Johan from Indonesia
        Business traveler
        Deluxe Room
        Stayed 1 night in December 2017

        Overall is good. And also for the live music”

        For food, and place especially close to anywhere

        Reviewed January 01, 2018

        See room deals

        6.8
        Good
        Flavio from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 3 nights in October 2017

        Position is good, my room was very bad cleaned especially the toilet, breakfast was poor”

        Pros: Position, Lobby and restaurant staff Cons: Breakfast, lack of cleanliness,

        Reviewed October 24, 2017

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        8.0
        Excellent
        khemal from Indonesia
        Business traveler
        Grand Deluxe Room with Balcony
        Stayed 2 nights in June 2017

        The location in the city centre. ”

        The room OK, Food OK.

        Reviewed August 12, 2017

        See room deals

        6.0
        novy from Indonesia
        Business traveler
        Deluxe Room
        Stayed 1 night in July 2016

        Simple Hotel”

        Simple Hotel

        Reviewed July 30, 2016

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        9.6
        Exceptional
        Akmi from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 3 nights in May 2021

        OK”

        Just OK la

        Reviewed December 21, 2021

        See room deals

        terimakasih atas kunjungannya

        Responded October 16, 2022
        Muara Hotel and Mall Ternate
        8.0
        Excellent
        Tadashi from Japan
        Solo traveler
        Grand Deluxe Room with Balcony
        Stayed 6 nights in June 2017

        朝食が悪い”

        朝食のパンがあったり、なかったりしたのが不満だった。また、エッグステ-ションには人がいたことが一切なかった。

        Reviewed July 12, 2017

        See room deals

        6.0
        Hardianti from Indonesia
        Business traveler
        Deluxe Balcony
        Stayed 1 night in August 2022

        Above average”

        Kenapa gak sesuai kamar yang saya pesan, pesan yg ada balkon yg di kasi kamar gak ada balkon, mana kamarya berdebu, banyak sarang laba-laba nya, pas masuk kok ada tisu bekas d pakai,,,

        Reviewed August 08, 2022

        See room deals

        Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate

        Responded October 16, 2022
        Muara Hotel and Mall Ternate
        6.8
        Good
        diaz from Indonesia
        Family with teens
        Grand Deluxe Room with Balcony
        Stayed 1 night in May 2022

        Sebanding dengan Harga”

        Harga kamar sebanding dengan fasilitas yang diberikan. Kamar sangat luas, namun lantainya tidak bisa bersih karena di sela-sela keramik tidak rapat jadi banyak pasir. Tempat tidur nyaman dan bersih. Handuknya bersih dan wangi namun warnanya yang sudah kusam dan kecokelatan, jadi menimbulkan kesan kotor. Amenities di kamar mandi hanya ada dental kit, tidak ada yang lainnya. Tidak disediakan hair dryer.

        Reviewed May 17, 2022

        See room deals

        Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate

        Responded October 16, 2022
        Muara Hotel and Mall Ternate
        6.8
        Good
        surono from Indonesia
        Business traveler
        Stayed 1 night in July 2019

        kebersihan sangat memprihatinkan. utk yang lain bagusss”

        kebersihan sangat memprihatinkan. utk yang lain bagusss

        Reviewed July 14, 2019

        See room deals

        Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate

        Responded October 16, 2022
        Muara Hotel and Mall Ternate
        6.8
        Good
        Yoke from Indonesia
        Business traveler
        Deluxe Room
        Stayed 1 night in October 2022

        Tq”

        Tq

        Reviewed November 13, 2022

        See room deals

        12
        This is a popular property. Don't miss out!

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