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Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc
Movenpick Villas & Residences Phu Quoc

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8.7

Excellent

141 reviews

141 reviews

View4
Beach3
Housekeeping3
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Phu Quoc Countryside 6.0 km
Long Beach 8.1 km
Duong Dong Market 8.4 km
Vinwonders Phu Quoc 10.3 km
Vinpearl Safari 10.9 km
Phu Quoc Waterfall 15.2 km
Ho Quoc Temple 22.3 km
Sao Beach 27.6 km
Phu Quoc Prison 28.6 km
Nearby landmarks
Cua Can Beach 1.3 km
Tram Y Te Xa Cua Can 1.3 km
Happy Farm PQ 2.3 km
Phu Quoc Gallery of Contemporary Art (GoCA) 2.7 km
PQ LITTLE MART 3.0 km
Doi's Store 3.0 km
Snorkeling spot 3.2 km
La Paloma 4.4 km
Phu Quoc National Park 5.5 km
Phu Quoc Countryside 6.0 km

Movenpick Villas & Residences Phu Quoc

Ong Lang Beach Cua Duong Village, Ong Lang, Phu Quoc Island, Vietnam, 92000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ong Lang part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [outdoor]

Hot tub

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Location rating8.3
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport15.6 km

Rooms available at Movenpick Villas & Residences Phu Quoc

Three bedroom Beach Front Villa with Private Pool
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Three Bedroom Villa with Private Pool - Lake View
...
  • Room size: 230 m²/2476 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Family 3 Bedroom duplex Villa with Private Pool - Lake View
...
  • Room size: 300 m²/3229 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Two bedroom Villa with Private Pool - Lake View
...
  • Room size: 230 m²/2476 ft²
  • Lake view
  • 1 king bed & 1 king bed
Enter dates to see prices
One Bedroom Villa with Private Pool - Lake View
...
  • Room size: 170 m²/1830 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Studio Sea View King Room with Balcony
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Studio Mountain View King Room with Balcony
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Two Bedroom Interconnecting Family Studio with Sea View
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Studio Sea View Twin Room with Balcony
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Studio Pool View King Room With Balcony
...
  • Room size: 44 m²/474 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Movenpick Villas & Residences Phu Quoc?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Movenpick Villas & Residences Phu Quoc?

Movenpick Villas & Residences Phu Quoc is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Movenpick Villas & Residences Phu Quoc also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Movenpick Villas & Residences Phu Quoc has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Movenpick Villas & Residences Phu Quoc?

Wake up to a great buffet breakfast at Movenpick Villas & Residences Phu Quoc. Adults can enjoy breakfast offered with an additional charge of 525000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Movenpick Villas & Residences Phu Quoc?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Movenpick Villas & Residences Phu Quoc?

Movenpick Villas & Residences Phu Quoc does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Movenpick Villas & Residences Phu Quoc?

Movenpick Villas & Residences Phu Quoc is located in Ong Lang, famous for good restaurants such as Family Inn Restaurant, Jenny Restaurant Nha Hang and Sakura.

What popular shopping places are close to Movenpick Villas & Residences Phu Quoc?

Located in the Ong Lang area, Movenpick Villas & Residences Phu Quoc is close to great shopping choices like PQ LITTLE MART.

What are popular attractions near Movenpick Villas & Residences Phu Quoc?

Guests at Movenpick Villas & Residences Phu Quoc can easily visit Phu Quoc Gallery of Contemporary Art (GoCA) located in the Ong Lang area.

What popular beaches are close to Movenpick Villas & Residences Phu Quoc?

Guests at Movenpick Villas & Residences Phu Quoc can easily visit Ong Lang Beach and Cua Can Beach in the Ong Lang area.

What popular natural sightseeing spots are close to Movenpick Villas & Residences Phu Quoc?

Movenpick Villas & Residences Phu Quoc is located in the Ong Lang area, which is famous for natural sightseeing destinations such as Happy Farm PQ.

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See map

Explore the neighborhood

What people love about Movenpick Villas & Residences Phu Quoc

  • 9.6

    Exceptional
    Staff 

    "Really great amenities (gym, breakfast, pools, games and beach club), really lovely staff and all in all a beautiful resort to stay in"

    Tien

    |

    July 20, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfort."

    Jimmy

    |

    July 18, 2022

  • 9.6

    Exceptional

    "Movenpick is a newly built modern resort with a nice beach."

    Khanh

    |

    May 31, 2022

Overall rating:

8.7

Excellent
141 reviews
Cleanliness
9.0
Facilities
9.0
Location
8.3
Read all reviews >
More about Movenpick Villas & Residences Phu Quoc

More about Movenpick Villas & Residences Phu Quoc

Movenpick Villas & Residences Phu Quoc

Maximize your Phu Quoc Island adventure with a stay at Movenpick Villas & Residences Phu Quoc.
Take advantage of a wealth of unrivaled services and amenities at Movenpick Villas & Residences Phu Quoc. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phu Quoc Island can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Movenpick Villas & Residences Phu Quoc. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Movenpick Villas & Residences Phu Quoc. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are available in some select rooms.


Dining and things to do

Wake up with no worries at Movenpick Villas & Residences Phu Quoc, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Movenpick Villas & Residences Phu Quoc. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon. The many offerings at Movenpick Villas & Residences Phu Quoc ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Movenpick Villas & Residences Phu Quoc gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Phu Quoc Island has to offer. Your journey through Phu Quoc Island can be completed with a short shopping stop at Duong Dong Market located 8.3 km away.

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Amenities and facilities
Excellent
Facilities

9

Languages spoken

  • English
  • French
  • Hindi
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Location
Ong Lang Beach Cua Duong Village, Ong Lang, Phu Quoc Island, Vietnam, 92000
Excellent
Location

8.3

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    15.6 km
  • Sihanouk International Airport (KOS) - Cambodia
    45.3 km

Hospital or clinic

  • Tram Y Te Xa Cua Can
    1.3 km

Shopping

  • Duong Dong Market
    8.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Phu Quoc Countryside
    6.0 km
  • Long Beach
    8.1 km
  • Duong Dong Market
    8.4 km
  • Vinwonders Phu Quoc
    10.3 km
  • Vinpearl Safari
    10.9 km
  • Phu Quoc Waterfall
    15.2 km
  • Ho Quoc Temple
    22.3 km
  • Sao Beach
    27.6 km
  • Phu Quoc Prison
    28.6 km

Nearby landmarks

  • Cua Can Beach
    1.3 km
  • Tram Y Te Xa Cua Can
    1.3 km
  • Happy Farm PQ
    2.3 km
  • Phu Quoc Gallery of Contemporary Art (GoCA)
    2.7 km
  • PQ LITTLE MART
    3.0 km
  • Doi's Store
    3.0 km
  • Snorkeling spot
    3.2 km
  • La Paloma
    4.4 km
  • Phu Quoc National Park
    5.5 km
  • Phu Quoc Countryside
    6.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)525000 VND
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Movenpick Villas & Residences Phu Quoc from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities9.0
Location8.3
Service9.0
Value for money8.8
High score for Phu Quoc Island
Rating
9+ Exceptional (31)
8-9 Excellent (10)
7-8 Very Good (10)
6-7 Good (1)
<6 Below Expectation (7)
Time of the year
Mar - May (20)
Jun - Aug (14)
Sep - Nov (2)
Dec - Feb (23)
All guests (141)
All room types
All languages
Showing 59 verified guest comments
123
8.4
Excellent
WONSEOK from South Korea
Family with young children
Studio Sea View Twin Room with Balcony
Stayed 3 nights in February 2021

Modern facilities, clean environment, and friendly staff.”

As a recently completed hotel, the facilities were up to date and good. And, above all, the friendly staff was good. But, due to the small number of restaurants in operation, meals at the hotel were not satisfactory during the Lunar New Year holidays.

Reviewed February 18, 2021

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8.8
Excellent
Dwayne from Vietnam
Family with young children
Three bedroom Beach Front Villa with Private Pool
Stayed 5 nights in December 2020

Great Facilities”

Great facilities and and extremely clean. Staff is friendly. The only negative is that the F&B staff seem overwhelmed and timely service could be better.

Reviewed December 26, 2020

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10.0
Exceptional
tatiana from Russia
Couple
Studio Mountain View King Room with Balcony
Stayed 7 nights in August 2022

Incredible quality in Phu Quok”

Absolutely amazing experience. Super stylish area, private clean beach, everything is super new and super clean. WiFi is fast. Breakfast just great and huge choice of food. Amazing welcoming staff. Love it absolutely and extended my stay!

Reviewed August 07, 2022

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Dear tatiana, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Kind regards, Linh Dinh Guest Experience Manager

Responded August 10, 2022
Movenpick Villas & Residences Phu Quoc
9.6
Exceptional
Tien from Australia
Couple
Studio Mountain View King Room with Balcony
Stayed 1 night in July 2022

Amazing!”

Really great amenities (gym, breakfast, pools, games and beach club), really lovely staff and all in all a beautiful resort to stay in

Reviewed July 21, 2022

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Dear Tien, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Kind regards, Linh Dinh Guest Experience Manager

Responded July 23, 2022
Movenpick Villas & Residences Phu Quoc
9.6
Exceptional
Jimmy from United States
Solo traveler
Studio Sea View King Room with Balcony
Stayed 1 night in July 2022

Exceptional”

Clean and comfort. Great staff

Reviewed July 18, 2022

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Dear Jimmy, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Kind regards, Linh Dinh Guest Experience Manager

Responded July 20, 2022
Movenpick Villas & Residences Phu Quoc
6.0
Kirstin from Vietnam
Family with teens
Two bedroom Villa with Private Pool - Lake View
Stayed 2 nights in May 2022

Nice hotel but poorly trained staff”

Transport Prior to booking, they informed that they will give free transport. But closer to the checkin date, they only then inform that it only runs every 2 hours. Our flight lands only 5minutes passed the pickup time, and they informed us they can only wait 5 minutes. No problem with the room, we all enjoyed it. Food is Average, not disappointing. But the problem is, the staff in this hotel are not properly trained. This is not to discredit them, but when you go to a 5 star resort, you expect the staff to also be 5 star. Here are the reasons why I say they are not properly trained, 1. early check in the staff did not offer any assistance by checking room availability and just said "our hotel policy is 3pm checkin" 2. They do not know how to properly address people Female guests were called Sir multiple times by multiple staff 3. Staff in breakfast Many staff did not properly greet their guests. They just took notes of our room number and didnt do anything else. Egg station staff did not know what a scramble egg is, and no one collects dirty dishes. 4. Check out checkout took 15minutes. They wanted to charge us for sun screens we didnt even know existed because it was not there. Staff never apologized. Also, after paying for our bill, reception asked me to change her cash to smaller ones. 5. Buggy driver buggy driver was agressively driving that multiple guests were afraid to be hit. This is an honest review of our experience. Will I recommend this to a friend? Sadly no, because the staff must be properly trained how to properly communicate and handle different situations in order to give 5 star service. I have been to many top resort in Phu Quoc and their staff are properly trained to give not only a professional service but also an exceptional one. I hope staff will be properly trained as the resort carries a name and has huge potential

Reviewed May 31, 2022

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Dear Kirstin, Greetings from Movenpick Resort Waverly Phu Quoc We appreciate your time in sharing with us your experience from last stay. It is this type of constructive feedback that is essential to enable us to not only improve our service standards, but also to recognize the areas that we are doing well. Please kindly rest assured that we have in place an intensive training program for all our team member, back from a very challenging 2 years, we are working hard to provide a better quality of service for our guests. Once again, thank you for giving us the chance to address this matter. We understand your disappointment, however, we do hope to have a chance to welcoming you back during your next visit to Phu Quoc. Kind regards, Linh Dinh Guest Experience Manager

Responded June 04, 2022
Movenpick Villas & Residences Phu Quoc
9.6
Exceptional
Khanh from Vietnam
Family with young children
Studio Sea View Twin Room with Balcony
Stayed 2 nights in May 2022

Beautiful place with wonderful staff. ”

Movenpick is a newly built modern resort with a nice beach. However, the beach was windy with big wave at the moment so that we couldn't swim. The swimming pool is an excellent alternative, it has nice view. We enjoyed our stay a lot.

Reviewed May 31, 2022

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Dear Khanh, Thank you for taking the time to share with us your experience from your last visit. It's always great to receive positive review about our team and resort. As you mentioned correctly, with the current change, strong wind and big wave during this period, it's recommended to not swim in the ocean. Alternatively, we have spacious pool over looking at the ocean, so that you can enjoy your time there with your family. Once again, thank you for choosing to stay with us, we look forward to welcoming you back again soon Kind regards Linh Dinh Guest Experience Manager

Responded June 02, 2022
Movenpick Villas & Residences Phu Quoc
8.8
Excellent
Rita from Taiwan
Couple
One Bedroom Villa with Private Pool - Lake View
Stayed 2 nights in April 2022

you got all you need ”

well equipment in kitchen, nice set up for the villa, super friendly and helpful staff, but bathroom a bit small, some insects in living room, 12km to pepper farm, 15km to Grand world......

Reviewed April 15, 2022

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Dear Rita, Thank you for choosing Movenpick and taking your time to share with us the details of your stay experience with us. We are delighted to know that you have enjoyed our service and our beautiful resort. We look forward to create many more memorable experience on your next visit. Once again, thank you for sharing with us your experience. Sincerely Linh Dinh Guest Experience Manager

Responded April 17, 2022
Movenpick Villas & Residences Phu Quoc
9.6
Exceptional
Hieu from Vietnam
Group
Three bedroom Beach Front Villa with Private Pool
Stayed 3 nights in March 2022

Good stay”

We came in a group of 5 adults staying in a 3 bedroom beachfront villa. Very nice villa with beautiful beach and awesome view. The breakfasts were good and friendly staff.

Reviewed April 02, 2022

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Dear Hieu, Thank you for taking your time to share with us about your experience. We are delighted to now that you have enjoyed our beautiful beachfront villa as well as our services. This is the kind of experience that our team works hard to provide for our guests. Thank you again for choosing to stay with us and we look forward to welcome you back again with us soon. Sincerely Linh Dinh Guest Experience Manager

Responded April 06, 2022
Movenpick Villas & Residences Phu Quoc
10.0
Exceptional
Minh from Vietnam
Family with young children
Three Bedroom Villa with Private Pool - Lake View
Stayed 3 nights in February 2022

Excellent ”

Our family enjoyed the time staying in Movenpick. Our 3 brd villa is clean and spacious with sufficient equipment to cook. We def will come back again sôn.

Reviewed March 06, 2022

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Dear Minh Thank you for taking your time to share with us about your wonderful stay. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Sincerely, Linh Dinh Guest Experience Manager

Responded March 07, 2022
Movenpick Villas & Residences Phu Quoc
9.6
Exceptional
sedat from Turkey
Family with teens
One Bedroom Villa with Private Pool - Lake View
Stayed 4 nights in January 2022

BEST LOCATION,CLEAN,COOL RESORT WE LIKE:))”

Hello, we book Villa,with my daughter Melis and Nihal they so happy and love so much,hope we can back agai.. sarisoy melis and nihal

Reviewed January 13, 2022

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Dear Sedat, Thank you for your wonderful review, your valuable feedback is greatly appreciated and we are so pleased to know that you have such an amazing time at Movenpick Villa & Residences Phu Quoc. We hope to see you back with us again soon. In the mean time take care and stay safe. Kindest regards, Linh Dinh Guest Experience Manager

Responded January 16, 2022
Movenpick Villas & Residences Phu Quoc
8.0
Excellent
Pick from Vietnam
Family with teens
Three Bedroom Villa with Private Pool - Lake View
Stayed 4 nights in December 2021

Nice clean hotel ”

very nice hotel but far from everywhere. Basically you are trapped there.

Reviewed January 02, 2022

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Dear Pick, Thank you for taking your time in sharing your feedback to us from your last stay. Your feedback is very important to us as we continuously strike to improve guest's experience while enjoying their vacation at our beautiful resort. Once again, we would like to thank you for your review, and we look forward to welcome you back again with us soon. Sincerely, Linh Dinh Guest Experience Manager

Responded January 16, 2022
Movenpick Villas & Residences Phu Quoc
10.0
Exceptional
Michael from Vietnam
Family with teens
Three Bedroom Villa with Private Pool - Lake View
Stayed 5 nights in December 2021

Fantatic resort”

Wonderful place, great views, facilitied, the billa is extraordinary!

Reviewed December 23, 2021

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6.0
Ngoc from Vietnam
Family with young children
Three bedroom Beach Front Villa with Private Pool
Stayed 2 nights in May 2021

Above average”

This hotel is located near the city’s landfill. The air smells really really bad. The beach front villa is not worth the money with only master bedroom has view. The other two bedrooms are facing to the walls

Reviewed May 05, 2021

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9.2
Exceptional
Ji from Vietnam
Family with young children
One Bedroom Villa with Private Pool - Lake View
Stayed 3 nights in April 2021

GOOD”

GENERALLY GOOD CONDITION

Reviewed April 27, 2021

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8.4
Excellent
KANEMASA from Vietnam
Family with young children
Three Bedroom Villa with Private Pool - Lake View
Stayed 4 nights in January 2022

施設は最高、コスパはどうかなぁ”

旧正月休暇で利用させていただきました。 2019年オープンとあって施設はとても綺麗でした。以下、良かった点、悪かった点を箇条書きで挙げさせていただきます。 <良かった点> ・キッズルームは広々としてスタッフも数人常駐。しっかり遊んでいただけて子供達は大満足 ・ジムも同様に広く、最新式のランニングマシンが5台もあったのは嬉しかったです ・朝食のビュッフェは毎日内容が変わるので日々美味しく楽しくいただきました ・プールは広くてのんびり使えます満足度は高かったです ・海の透明度はかなり高く、小さい魚やヤドカリとの遭遇率は高いです <イマイチだった点> 一方で、利用客が集中して混雑していたことや長い社会隔離期間 (21年7-9月) を経ての再開ということもあるのか、全体的にスタッフに余裕が感じられず、彼らから生まれるホスピタリティはイマイチに感じました。 ・ウェルカムドリンクを提供された直後に、部屋へ送ると急かされた(笑) ・場内移動に使われるバギーの飛ばしすぎ(歩行者への配慮がほしい) ・ハウスキーピング終了後、玄関のドアが開けっぱなしだったことが一度 ・自転車の貸出サービスで、空きが出たら連絡してほしいとお願いしましたが、連絡なし (後日、エントランスに停めてあったものをこちらから申し出てお借りしました) ・(オーダーをしていないのに)ルームサービスを持ってきたよ、部屋の前で待ってます、という電話が一度 ・バスルーム清掃の後、足ふきマットの置き忘れが一度 ・少し悲しかったのは、ルームサービスの食事があまり美味しくなかった…(パッタイは甘さが足りず、カルボナーラは塩が足りず…) ・ルームサービスのメニューは選択肢も少なかったですね(ロングステイを狙うなら、メニューの充実は必至) ・プールに隣接するAura Restaurantも同様にメニュー数が少なかった (パスタがまさかのベトナムフレーバーw)

Reviewed February 08, 2022

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Dear KANEMASA san, Thank you for taking your time to share with us your experience from your last visit. We are delighted to know that you had a great time with our facilities. Also we would like to apology for the shortfalls occurred during your stay. Your feedback is very important for us as we constantly striving to enhance our guest experience. We hope to have an opportunity to welcoming you back with us again. Thank you with kind regards, Linh Dinh Guest Experience Manager

Responded February 12, 2022
Movenpick Villas & Residences Phu Quoc
7.6
Very good
Kayoko from Vietnam
Family with teens
Three bedroom Beach Front Villa with Private Pool
Stayed 3 nights in July 2020

ロケーションは良い”

良い点。 湖の側にあり、遊歩道を散策したりランニングしたりと、とても良い時間を過ごせます。 部屋も綺麗です。ジップラインや滝などのアクティビティにもタクシーで5分程の好立地。 悪い点。 レストランはローカル向けで全く美味しくありません。 シャワー、お風呂のお湯がぬるま湯しか出ずかなり不満です。

Reviewed December 30, 2020

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9.6
Exceptional
EUNJAE from South Korea
Family with teens
Three Bedroom Villa with Private Pool - Lake View
Stayed 3 nights in July 2022

멋진 모벤픽”

개인적으로 맘에 들었습니다 풀빌라는 애들이 가장 좋아햇고요 3베드룸 복층인데 공간도 넓고 깨끗했습니다 그리고 화장실이 4개라 놀랏습니다 친구들끼리 가도 따로 화장실을 쓸수있도록 배려한거 같습니다 잘 놀다가 왔습니다

Reviewed August 08, 2022

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Dear EUNJAE, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments and we look forward to seeing you again in the future! Kind regards, Linh Dinh Guest Experience Manager

Responded August 10, 2022
Movenpick Villas & Residences Phu Quoc
5.2
Bom from South Korea
Group
Three bedroom Beach Front Villa with Private Pool
Stayed 1 night in August 2022

깨끗하고 쾌적합니다”

친절하기는 한데 직원서비스가 아직 많이부족합니다~ ㅠ 크고 좋은 리조트인데 아쉬운부분들이 있습니다. 한번쯤은 가보면 좋은데 꼭 풀빌라로가셔야하고 푸꾸옥에 다른 좋은숙소도 많으니 한번이면 족합니다~~

Reviewed August 05, 2022

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Dear Bom, Thank you very much for taking the time to provide us with your feedback. It is this type of constructive feedback that is essential to enable us to not only improve our service standards, but also to recognize the areas that we are doing well. We hope to welcoming you back again in the future for a longer period stay with us, to experience the warm welcoming of Movenpick family. Kind regards, Linh Dinh Guest Experience Manager

Responded August 06, 2022
Movenpick Villas & Residences Phu Quoc
6.4
Good
jiyoon from South Korea
Family with young children
Three Bedroom Villa with Private Pool - Lake View
Stayed 3 nights in June 2022

숙소 청소상태가 안좋음”

2층짜리 풀빌라에 투숙했는데 일단 식탁에 접시 컵등 자국이 남아있었다 아예 식탁을 닦지 않은거 같음. 개미가 너무 많음. 바닥 타일도 닦지 않은듯 얼룩이 많아 아기가 맨발로 걸어다니게하기 찝찝했다. 다음날 청소를 다시 해달라고 요청. 제일 경악한건 화장실에 화장지 케이스에 있는 새 화장지가 변기물에 빠졌던거같다. 노란 물에 젖었다 말라있었음. 하수구는 물이 잘 내려가지 않음. 직원들은 친절했다. 메인 식당 직원은 아기 식탁 의자를 계속 가져가도 되냐고 물어봄. 안된다고 했는데 또 와서 베트남 말로 물어보고 가져가버림. 다음날은 또 가족이 조식 음식을 가지러 간사이에 의자 가져가도 되냐고 물어봄. 뻔히 식기가 있는데도 말이다.

Reviewed July 14, 2022

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Dear jiyoon, Thank you for taking the time to tell us about your experience at our resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continue strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you for choosing to stay with us and we look forward to welcoming you back with us again soon. Kind regards, Linh Dinh Guest Experience Manager

Responded July 16, 2022
Movenpick Villas & Residences Phu Quoc
123
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