Mon Cheri Cruises
Mon Cheri Cruises
Mon Cheri Cruises
Mon Cheri Cruises
Mon Cheri Cruises
Mon Cheri Cruises
Mon Cheri Cruises

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9.2

Exceptional

118 reviews

118 reviews

Housekeeping2
View1
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Dong Thien Cung 3.6 km
Dau Go Gotto 4.1 km
Soi Sim Island 12.6 km
Sung Sot Cave 14.3 km
Cua Van Fishing Village 19.2 km
Nearby landmarks
Tuan Chau International Tourist Island 610 m
Tuan Chau Beach 650 m
Tuan Chau Harbour 730 m
Bikini Island Beach 870 m
Bệnh viện ĐK Đôn Lương 890 m
Phòng trực cấp cứu 910 m
Paradise Bay Beach 1.3 km
Mangrove Forest 3.3 km
Dong Thien Cung 3.6 km
family mart 4.1 km
Boat/cruise

Mon Cheri Cruises

Tuan Chau Island, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Private beach

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

BBQ facilities

Cheaper than 89% of all properties in Ha Long in the last 24 hoursCompared to 759 Ha Long properties at Agoda for various dates
Value for money8.8
Distance to city center30km
Location rating9.2
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.6 km

Rooms available at Mon Cheri Cruises

Presidential Suite
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Presidential Suite
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Elegance Suite with Balcony - 2 Nights 3 Days
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite 2 Days 1 Night Full Board (Lunch-Dinner-Breakfast)
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 King Bed Ocean Suite
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Suite Room
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Family Connecting Room with Balcony
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Family Connecting Rooms - 2 Nights 3 Days
...
  • Room size: 70 m²/753 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Elegance Suite with Balcony - 1 Night 2 Days
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Mon Cheri Cruises?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Mon Cheri Cruises?

Check-in is from 11:30 AM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mon Cheri Cruises?

Mon Cheri Cruises is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200000 VND. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mon Cheri Cruises also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Mon Cheri Cruises has a car park right on site for maximum convenience. Parking is available for a fee of 5 USD per day. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Mon Cheri Cruises?

Wake up to a great buffet breakfast at Mon Cheri Cruises.

What are my dining options at Mon Cheri Cruises?

Mon Cheri Cruises features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Mon Cheri Cruises?

Mon Cheri Cruises does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Mon Cheri Cruises?

Mon Cheri Cruises’s neighborhood is Tuan Chau Island which includes popular restaurants such as Sandy Bay Beach Bar & Restaurant and 1958 Restaurant.

What are popular attractions near Mon Cheri Cruises?

Mon Cheri Cruises is located in Tuan Chau Island area, which is famous for attractions such as Halong Pearl Museum.

What popular beaches are close to Mon Cheri Cruises?

Mon Cheri Cruises is located in the Tuan Chau Island area, which includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Mon Cheri Cruises?

Mon Cheri Cruises is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

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Explore the neighborhood

What people love about Mon Cheri Cruises

  • 8.4

    Excellent
    Staff 

    "Food is pretty good and staff were friendly!"

    Bechelle

    |

    July 27, 2022

  • 10

    Exceptional
    Staff 

    "Very helpful staff."

    Peter

    |

    March 10, 2020

  • 10

    Exceptional

    "Food was really great."

    Pavel

    |

    March 7, 2020

Property ranking|Compared to 759 Ha Long properties
See all rankings
Service score
9.7/10
Location score
9.2/10
Cleanliness score
9.2/10
Room size
58 sqm.
Better than
98
%
of Ha Long properties
Better than
96
%
of Ha Long properties
Better than
96
%
of Ha Long properties
Bigger than
96
%
of Ha Long properties
Overall rating:

9.2

Exceptional
118 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
The transport was very good and comfortable.
Peter from Canada
Couple
More about Mon Cheri Cruises

More about Mon Cheri Cruises

Mon Cheri Cruises

Find yourself in a truly relaxing place and fulfill yourself with all that Ha Long has, with a refreshing stay at Mon Cheri Cruises.
Enjoy all that Mon Cheri Cruises has to offer! Free internet access provided within the cruise keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ha Long is made even more convenient with the taxi, car hire and shuttle services available at the cruise.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the cruise's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the cruise's fireplace.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mon Cheri Cruises. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Mon Cheri Cruises provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the cruise, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at Mon Cheri Cruises, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and in-room video streaming available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the cruise you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Mon Cheri Cruises begins with a delicious complimentary breakfast. A number of great dining options at the cruise assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Mon Cheri Cruises including kosher and halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
Are you a great cook? Make your own meals in-house at the cruise's BBQ facilities.
Fill your days with the array of activities and facilities offered at Mon Cheri Cruises. A beach that's accessible right from the cruise puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Burn off you vacation calories with a quick visit to the cruise's fitness facility.
Beat the hot weather with cooling water activities like fishing and non-motorized water sports. Enjoy some water sports with boats and canoes provided by Mon Cheri Cruises. Challenge your travel group members or other guests to competitive fun, with the cruise's mini golf course. Family time on relaxed evenings is easy with the cruise's library.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't miss out on all that Ha Long has to offer! Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 4.1 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 5.8 km away.


Reasons to stay here

Compared to other accommodations in Ha Long, facilities here are rated higher than 95% of them.
Guests who stayed at this cruise have scored it higher than 95% of accommodations in the city.
Past guests love the staff and service here, rating it above 97% of the other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Food & Dining

2 mentions

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Exercise area
  • Fishing
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Infirmary
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Balcony/terrace
  • Complimentary drinking water
  • Refrigerator
  • Seating area
  • TV
  • Wake up call
  • Wi-Fi
Food and dining
Breakfast options
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Kosher
  • Buffet
Location
No 16 , Tuan Chau Marina, Hạ Long, Quảng Ninh , Tuan Chau Island, Ha Long, Vietnam, 200000
Exceptional
Location

9.2

Airports

  • Cat Bi International Airport (HPH)
    29.6 km

Shopping

  • Bai Chay Commercial Center
    7.8 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.6 km
  • Dau Go Gotto
    4.1 km
  • Soi Sim Island
    12.6 km
  • Sung Sot Cave
    14.3 km
  • Cua Van Fishing Village
    19.2 km

Nearby landmarks

  • Tuan Chau International Tourist Island
    610 m
  • Tuan Chau Beach
    650 m
  • Tuan Chau Harbour
    730 m
  • Bikini Island Beach
    870 m
  • Bệnh viện ĐK Đôn Lương
    890 m
  • Phòng trực cấp cứu
    910 m
  • Paradise Bay Beach
    1.3 km
  • Mangrove Forest
    3.3 km
  • Dong Thien Cung
    3.6 km
  • family mart
    4.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:30
  • Check-in until12:30
  • Check-out from10:00
  • Check-out until10:30
  • Reception open until12:30

Getting around

  • Airport transfer fee1200000 VND
  • Distance from city center30km
  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 18
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018

Parking

  • Daily parking fee5 USD

Reviews of Mon Cheri Cruises from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.2
Facilities9.0
Location9.2
Service9.7
Value for money8.8
High score for Ha Long
Rating
9+ Exceptional (29)
8-9 Excellent (8)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (5)
Jun - Aug (13)
Sep - Nov (12)
Dec - Feb (13)
All guests (83)
All room types
All languages

Show reviews that mention 

Showing 43 verified guest comments
123
10.0
Exceptional
Scott from Canada
Solo traveler
President Suite Terrace - 2 Days 1 Night
Stayed 1 night in January 2019

Your best choice ”

I finally chose the Mon Cheri and it was a great decision. This ship is beautiful with a staff that truly enjoys their work. Upon arrival you’re brought into the dining room and was assigned a table. I was a solo traveler and was lucky enough to sit beside two fellow Canadians. There are two options for their ship, 2 day one night which seems to be the most popular and 3 day 2 nights. Each choice comes with prescheduled activities which you can bypass if it’s not to your liking. Kayaking through caves, exploring mountain caves and on the two night option a visit to a village on bikes. This ship has several choices for accommodation. The prices vary from reasonable for a single to slightly excessive for the presidential suite (I took that one). One has to remember that all food and excursions are included in the cost and the food is extraordinary. They have a full spa or you can have an in room massage, there is a top floor bar to enjoy late into the evening. Wifi is good and included

Reviewed January 16, 2019

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Dear Mr. Scott, Warmest greeting from Mon Chéri Cruise, First of all, I would like to say thank you very much for your positive reviews on Agoda. We are thrilled that you enjoy your stay on the cruise and remember the nice memories you had with the team. Your compliment would absolutely be spread to the whole staff. Once again, thank you very much for your sharing, and we wish you all the best with good health, prosperity and abundance of happiness! Yours Truly, Mon Chéri Cruise Team

Responded September 04, 2019
Mon Cheri Cruises
8.4
Excellent
Eric from United States
Couple
Ocean Suite Room
Stayed 2 nights in October 2018

Wonderful 2-night cruise”

The Mon Cheri Cruise experience was very pleasant and a great way to experience the area of Lan Ha Bay and Cat Ba Island! Pros: - accommodations were upper-scale/luxurious with plenty of space in the rooms - meals were well prepared and had a good variety - activities were numerous and a mix of relaxation as well as more physically demanding with trekking, biking, kayaking - excellent positioning at dawn for sunrise - plenty of complimentary bottled water (room temp) - tour guide Bill in late October 2018 was energetic and informative Cons: - rooms were a bit dirty with ants in our quarters - alcohol is for purchase and not complimentary - shuttle bus service is pricey and they will charge extra if you request to be picked up/dropped off at a hotel outside of the Hanoi Old Quarter

Reviewed December 13, 2018

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10.0
Exceptional
WAN from Hong Kong SAR, China
Couple
Family Suite Hot Deal
Stayed 1 night in January 2020

PERFECT! we LOVE this cruise a lot!”

Mon Cheri Cruise is so PERFECT in every aspect. I would surely recommend this cruise to everyone who wishes to spend memorable time in Ha Long Bay. 1. Really really nice, friendly, polite and helpful staff, all are so great that they make the trip so enjoyable. We particularly remember Miss Jenny for her cheerful tour guide service and all arrangement on cruise, Mr. Nahn for his interesting magic show. Miss Lan for her great service during all meals. Their service truly deserve many tips from the customers. (tips are all voluntary, don't worry - no one asked for any tips) 2. Rooms and facilities are all well-maintained and clean. Our room is Ocean suite with a balcony. Larger suite like this has a massage chair inside, we enjoyed the massage chair a lot. Balcony gives you a magnificent view in Ha Long Bay, so relaxing having a cup of coffee or a glass of cocktail there. 3. great food throughout the trip, especially the lunch buffet and Pho in the breakfast time! 100% wonderful!

Reviewed January 29, 2020

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8.4
Excellent
Eric from United States
Couple
Ocean Suite Room
Stayed 2 nights in October 2018

Wonderful 2-night cruise”

The Mon Cheri Cruise experience was very pleasant and a great way to experience the area of Lan Ha Bay and Cat Ba Island! Pros: - accommodations were upper-scale/luxurious with plenty of space in the rooms - meals were well prepared and had a good variety - activities were numerous and a mix of relaxation as well as more physically demanding with trekking, biking, kayaking - excellent positioning at dawn for sunrise - plenty of complimentary bottled water (room temp) - tour guide Bill in late October 2018 was energetic and informative Cons: - rooms were a bit dirty with ants in our quarters - alcohol is for purchase and not complimentary - shuttle bus service is pricey and they will charge extra if you request to be picked up/dropped off at a hotel outside of the Hanoi Old Quarter

Reviewed December 13, 2018

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10.0
Exceptional
Carolyn
Family with teens
Family Connecting Room with Balcony
Stayed 1 night in August 2019

Great cruise. Highly recommend ”

We had a fantastic two days on the Mon Chéri cruise. Every part of the experience was well thought through to create the best customer experience. From pre cruise communication and transfer from Hanoi through to the excursions - we couldn’t fault anything. The staff were really friendly and attentive and the facilities were lovely. The barman (Mr Nahm)even entertained our teenagers with magic tricks and card games and I saw the staff taking care of another family’s baby so they could relax and eat. We loved the kayaking in the caves and tai chi at 6am on the top deck. An unforgettable two days. Definitely recommend.

Reviewed August 28, 2019

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Dear Ms. Carolyn, Thank you so much for taking your time to write a nice feedback during your recent stay on Mon Cheri Cruises. We are so delighted to see that you had a wonderful time with us. It is great for our team to bring you an amazing experience during your trip. Your compliment for the service and staff is the huge motivation for our team. We always hope to welcome you back Mon Cheri Cruises soon. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 05, 2019
Mon Cheri Cruises
10.0
Exceptional
Scott from Canada
Solo traveler
President Suite Terrace - 2 Days 1 Night
Stayed 1 night in January 2019

Your best choice ”

I finally chose the Mon Cheri and it was a great decision. This ship is beautiful with a staff that truly enjoys their work. Upon arrival you’re brought into the dining room and was assigned a table. I was a solo traveler and was lucky enough to sit beside two fellow Canadians. There are two options for their ship, 2 day one night which seems to be the most popular and 3 day 2 nights. Each choice comes with prescheduled activities which you can bypass if it’s not to your liking. Kayaking through caves, exploring mountain caves and on the two night option a visit to a village on bikes. This ship has several choices for accommodation. The prices vary from reasonable for a single to slightly excessive for the presidential suite (I took that one). One has to remember that all food and excursions are included in the cost and the food is extraordinary. They have a full spa or you can have an in room massage, there is a top floor bar to enjoy late into the evening. Wifi is good and included

Reviewed January 16, 2019

See room deals

Dear Mr. Scott, Warmest greeting from Mon Chéri Cruise, First of all, I would like to say thank you very much for your positive reviews on Agoda. We are thrilled that you enjoy your stay on the cruise and remember the nice memories you had with the team. Your compliment would absolutely be spread to the whole staff. Once again, thank you very much for your sharing, and we wish you all the best with good health, prosperity and abundance of happiness! Yours Truly, Mon Chéri Cruise Team

Responded September 04, 2019
Mon Cheri Cruises
10.0
Exceptional
Peter from Denmark
Solo traveler
1 King Bed Ocean Suite
Stayed 1 night in March 2020

Great experience and amazing room!”

Very helpful staff. We arrange the transfer from/to Hanoi with them and it was perfect. Staff on board super friendly and nice. Amazing room with balcony to enjoy the view of Halong Bay! We definitely recommend Mon Cheri Cruises!

Reviewed March 10, 2020

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10.0
Exceptional
Sharon from Australia
Group
Family Connecting Room with Balcony
Stayed 1 night in December 2018

Loved our stay”

Did not regret choosing Mon Cheri. Staff service was excellent! Everyone was happy, welcoming, friendly, helpful. Chef’s cooking was delicious - especially the dinner bbq. Beautiful rooms and toilet

Reviewed January 02, 2019

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Dear Ms. Sharon Ung, Thank you so much for sharing with us your wonderful experience on Mon Cheri Cruises. It is our honor to bring you and your family an amazing trip to Halong Bay and Cat Ba Island. We are pleased to see that you satisfy with our exceptional service, friendly crew as well as the boat facilities. We always hope to have more time to welcome you and your family back in the near future. Thank you once again for giving us your nice feedback. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 04, 2019
Mon Cheri Cruises
10.0
Exceptional
Carolyn
Family with teens
Family Connecting Room with Balcony
Stayed 1 night in August 2019

Great cruise. Highly recommend ”

We had a fantastic two days on the Mon Chéri cruise. Every part of the experience was well thought through to create the best customer experience. From pre cruise communication and transfer from Hanoi through to the excursions - we couldn’t fault anything. The staff were really friendly and attentive and the facilities were lovely. The barman (Mr Nahm)even entertained our teenagers with magic tricks and card games and I saw the staff taking care of another family’s baby so they could relax and eat. We loved the kayaking in the caves and tai chi at 6am on the top deck. An unforgettable two days. Definitely recommend.

Reviewed August 28, 2019

See room deals

Dear Ms. Carolyn, Thank you so much for taking your time to write a nice feedback during your recent stay on Mon Cheri Cruises. We are so delighted to see that you had a wonderful time with us. It is great for our team to bring you an amazing experience during your trip. Your compliment for the service and staff is the huge motivation for our team. We always hope to welcome you back Mon Cheri Cruises soon. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 05, 2019
Mon Cheri Cruises
8.0
Excellent
Thi from Vietnam
Family with teens
Family Connecting Rooms - 2 Nights 3 Days
Stayed 2 nights in July 2019

The staff is very friendly, the rooms is beautiful, the food was average ”

I and my family of 4 adults 1 child are first visited Ha Long bay, it’s impressed us by the nature and how Peacefully the Bay is, the staff ware so friendly, the rooms Is clean and Morden, only the waiting room at the port is very hot and the the traffic isn’t organizing well yet, better you depart early, because the board sailing at 12:30 pm. Anyway, stay calm and drink lots of water to due with the hot until you are on boarded, after that the cruise will taken care for your hold trip.

Reviewed July 12, 2019

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Dear Ms. Nguyen, Thank you very much for sharing with us your wonderful review on Agoda during your recent stay with Mon Chéri Cruises. It is our happiness to read you detailed feedback. I am also very delighted to see that you are pleased with our staff and well as the activities. Your compliment is so precious for all the team to bring the best service for other ones. Regarding your unsatisfied moment on your trip, I would like to say sincere apology to you. I would like to say thank you very much for your constructive comment. I am sure that the next time you come back you will have a much better experience. Truly hope to see you again on Mon Chéri Cruises. Best regards, Thuc Nguyen General Director Mon Chéri Cruises!

Responded September 05, 2019
Mon Cheri Cruises
8.4
Excellent
Alexander from Germany
Couple
Elegance Suite with Balcony - 2 Nights 3 Days
Stayed 2 nights in October 2019

New boat - lack of experience ”

Pros: Friendly stuff A nice and new boot and rooms. Foot was ok (Breakfast is not a breakfast, a bit bread , offered fried eggs but take super long, had only one pan) The older guide Brian was very nice and also good in guiding and managing the tours (the other stuff from the boat are very young and less experienced) Cons: Dinner - music was super loud, could not understand my partner - very uncomfortable When they serve the food they did not inform in advance what they will serve, suddenly the clear the table Super unsafe transfer from the tender boat to the cruise ( there is now plank) one guest fall between the gap of the two boat’s. The trip to the hospital cave is boring - useless..

Reviewed October 26, 2019

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10.0
Exceptional
Sharon from Australia
Group
Family Connecting Room with Balcony
Stayed 1 night in December 2018

Loved our stay”

Did not regret choosing Mon Cheri. Staff service was excellent! Everyone was happy, welcoming, friendly, helpful. Chef’s cooking was delicious - especially the dinner bbq. Beautiful rooms and toilet

Reviewed January 02, 2019

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Dear Ms. Sharon Ung, Thank you so much for sharing with us your wonderful experience on Mon Cheri Cruises. It is our honor to bring you and your family an amazing trip to Halong Bay and Cat Ba Island. We are pleased to see that you satisfy with our exceptional service, friendly crew as well as the boat facilities. We always hope to have more time to welcome you and your family back in the near future. Thank you once again for giving us your nice feedback. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 04, 2019
Mon Cheri Cruises
10.0
Exceptional
Michael from United States
Couple
Elegance Suite with Balcony - 1 Night 2 Days
Stayed 1 night in January 2020

Impressed”

Cruise staff was absolutely fantastic and we thoroughly enjoyed our trip aboard the Mon Cheri!

Reviewed January 21, 2020

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10.0
Exceptional
Ai from Singapore
Couple
Ocean Suite Room
Stayed 2 nights in October 2018

Love their hospitality and the view was stunning!”

The room was nice with a balcony, bed was comfy too. Many activities arranged in the cruise, didn’t feel bored at all! Something to highlight here was the warm hospitality frm the cruise staffs!! They even giving me a surprise during my birthday night, prepared a cake n roses for me! This was an unforgettable memory;)

Reviewed November 01, 2018

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Dear Mr/Ms. Ai Yeun Ng, Thank you so much for sharing with us your wonderful vacation on Mon Cheri Cruises. I am delighted to see that our service on the boat could meet your expectation. Your satisfaction is so precious for our team. Your compliment will definitely be shared for the whole team. Once again, thank you so much for choosing Mon Cheri Cruises for your stay and recommending us for travelers worldwide. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 04, 2019
Mon Cheri Cruises
6.0
Thiago from South Korea
Solo traveler
Elegance Suite with Balcony - 2 Nights 3 Days
Stayed 2 nights in October 2019

Not worth it - plenty of better options in Halong”

For this price, you would certainly expect a better quality of service. The boat has some nice features but is far from luxurious. The tours are poorly planned and repetitive. While I do recommend staying for 2 nights to fully enjoy the cruise experience, the trips were all around Cat Bah Island (a waste, considering the Bay has over 1000 islands) and the guides could barely speak English and even pushed us to consume overpriced products on the island (probably from their friends and relatives). Getting on and off board is nightmarish - the waiting area on the port is way too small and confusing. If you miss the on bird process, they’ll charge you over 80 dollars to get on board. Wi-Fi doesn’t work, is there just for show. The rooms are probably the only consistently good thing about the boat - all spacious with nice AC. Meals were appropriate on amount, but bland compared to Vietnam standard. Not recommended for young people or anyone that value a unique experience on the bay.

Reviewed October 06, 2019

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9.6
Exceptional
Roy from Singapore
Family with young children
Family Connecting Rooms - 2 Nights 3 Days
Stayed 2 nights in June 2019

Superb and excellent staff attitude and service ”

Pros: excellent staff service, professionalism and attitude, you feel like a king when you board the cruise. Room are superbly comfortable and very clean. Excellent good night sleep. The ship is very new. Cons: the boarding location at Pha Got, small waiting room, have to walk a distance out to get cabs.

Reviewed June 08, 2019

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Dear Mr. Roy, Thank you so much for sharing with us your recent 3 days 2 nights trip on Mon Cheri Cruises. I am so happy to know that you are pleased with the service we brought and make your satisfaction hit the peak. It is great to learn that you enjoyed our staff's attitude throughout your journey which is the best reward for our team. We are always happy to welcome you and receive such a wonderful feedback regarding your trip. Thank you so much for recommending us for travelers worldwide, we always hope to welcome you back in the near future. Best regards, Thuc Nguyen General Director Mon Cheri Cruises.

Responded September 05, 2019
Mon Cheri Cruises
9.2
Exceptional
Jemsheed
Solo traveler
Elegance Suite with Balcony - 1 Night 2 Days
Stayed 1 night in August 2019

Amazing experience!”

Definitely recommended as the cruise does provide you with an amazing room + experience. The staff are extremely friendly and go out of their way to accommodate you. The only let down was the dinner as I didn’t find the food to be the best. The following mornings breakfast and brunch before leaving was far better.

Reviewed August 20, 2019

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Dear Mr/Ms. Jemsheed, It is so thankful to receive your nice feedback on your recent stay on Mon Cheri Cruises, I am so happy to bring you one memorable experience on the boat. It was a delight to know that you appreciated what our staff brought you through during your trip. Your amazing words will be shared with the whole team. This should be a great motivation for them to keep working harder to provide even better services in the future. Always hope to welcome you back to Mon Cheri Cruises! Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 05, 2019
Mon Cheri Cruises
10.0
Exceptional
Ai from Singapore
Couple
Ocean Suite Room
Stayed 2 nights in October 2018

Love their hospitality and the view was stunning!”

The room was nice with a balcony, bed was comfy too. Many activities arranged in the cruise, didn’t feel bored at all! Something to highlight here was the warm hospitality frm the cruise staffs!! They even giving me a surprise during my birthday night, prepared a cake n roses for me! This was an unforgettable memory;)

Reviewed November 01, 2018

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Dear Mr/Ms. Ai Yeun Ng, Thank you so much for sharing with us your wonderful vacation on Mon Cheri Cruises. I am delighted to see that our service on the boat could meet your expectation. Your satisfaction is so precious for our team. Your compliment will definitely be shared for the whole team. Once again, thank you so much for choosing Mon Cheri Cruises for your stay and recommending us for travelers worldwide. Best regards, Thuc Nguyen General Director Mon Cheri Cruises

Responded September 04, 2019
Mon Cheri Cruises
9.6
Exceptional
Roy from Singapore
Family with young children
Family Connecting Rooms - 2 Nights 3 Days
Stayed 2 nights in June 2019

Superb and excellent staff attitude and service ”

Pros: excellent staff service, professionalism and attitude, you feel like a king when you board the cruise. Room are superbly comfortable and very clean. Excellent good night sleep. The ship is very new. Cons: the boarding location at Pha Got, small waiting room, have to walk a distance out to get cabs.

Reviewed June 08, 2019

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Dear Mr. Roy, Thank you so much for sharing with us your recent 3 days 2 nights trip on Mon Cheri Cruises. I am so happy to know that you are pleased with the service we brought and make your satisfaction hit the peak. It is great to learn that you enjoyed our staff's attitude throughout your journey which is the best reward for our team. We are always happy to welcome you and receive such a wonderful feedback regarding your trip. Thank you so much for recommending us for travelers worldwide, we always hope to welcome you back in the near future. Best regards, Thuc Nguyen General Director Mon Cheri Cruises.

Responded September 05, 2019
Mon Cheri Cruises
9.6
Exceptional
Peter from Canada
Couple
Ocean Suite Room
Stayed 2 nights in October 2018

Very good cruise and friendly staff ”

Overall, it is a very good cruise. The room is very spacious and nicely decorated. The overall food was good but not excellent. there is room for improvement. The 2nd day activities were very good. Only the cave was a little disappointing. The transport was very good and comfortable.

Reviewed February 06, 2019

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Dear Mr. Peter, I would like to say thank you very much for taking your time to write a nice feedback regarding your wonderful vacation on Mon Cheri Cruises. I am very happy to learn that you highlighted the spacious room, the stunning view, good food, and interesting activities. It is our honor to welcome you on the boat, we are looking forward to have the pleasure to welcome you back very soon for your next visit. Best regards, Thuc Nguyen General Director Mon Cheri Cruises.

Responded September 04, 2019
Mon Cheri Cruises
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