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11 Aug 2022
Thursday
11 Aug 2022
Thursday
2 adults
1 room
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub
OYO Flagship 3869 Metro House Sub

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  • Overview
  • Rooms
  • Facilities
  • Reviews
  • Location
  • Policies

7.3

Very good

117 reviews

117 reviews

See map

7.5

Very good

Location rating score

Very good location - 1.97 kilometers from city center
Parking
Available
Popular landmarks
Surabaya Town Square 3.0 km
Bungkul Park 3.7 km
Tunjungan Plaza 3.8 km
Surabaya's Zoo 3.8 km
Monkasel (Submarine Monument) 4.3 km
Tugu Pahlawan 4.7 km
Sampoerna Museum 5.8 km
Suramadu National Bridge 5.9 km
Masjid Nasional Al Akbar Surabaya 6.7 km
Pakuwon Food Festival 10.2 km
Nearby landmarks
Consulate of Belgium 460 m
Puskesmas Pembantu Simohilir 520 m
Poliklinik UWK 670 m
Puskesmas Dukuh Kupang 760 m
Puskesmas Pembantu Sono Kwijenan 940 m
Puskesmas Pembantu Simo Katrungan 1.0 km
Family Dental Care 1.0 km
Pasar Simo Gunung 1.1 km
Posyandu Cempaka II 1.1 km
Pasar Simo 1.2 km
See nearby places

OYO Flagship 3869 Metro House Sub

Jl. Raya Dukuh Kupang Barat, Dukuh Kupang, Dukuh Pakis, Surabaya Center, Surabaya, Indonesia, 60225 - See map

Make your best journey to Surabaya with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Check-in [24-hour]

Complimentary WIFi in all rooms

A/C

Room service [24-hour]

Smoking area

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Room service [24-hour]

Room service

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money6.3
Location rating7.5
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at OYO Flagship 3869 Metro House Sub

Room photos and details
Standard Double
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 double bed
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Room photos and details
Deluxe Double
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 double bed
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Room photos and details
Indonesia Deluxe Double
...
  • Room size: 15 m²/161 ft²
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Room photos and details
Indonesia Standard Double
...
  • Room size: 15 m²/161 ft²
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Room photos and details
Room Assigned on Arrival
...
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    Room photos and details
    Economy Double Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at OYO Flagship 3869 Metro House Sub?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to OYO Flagship 3869 Metro House Sub?

      For those who wish to drive their own cars, OYO Flagship 3869 Metro House Sub has a car park available for guests.

      What is the smoking policy at OYO Flagship 3869 Metro House Sub?

      OYO Flagship 3869 Metro House Sub does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby OYO Flagship 3869 Metro House Sub?

      Restaurants including Aiko Japanese, Starbuck Coffee and Seven Crabs are popular in OYO Flagship 3869 Metro House Sub’s neighborhood which is known as Surabaya Center.

      What popular shopping places are close to OYO Flagship 3869 Metro House Sub?

      Shopping options in OYO Flagship 3869 Metro House Sub’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

      What are popular attractions near OYO Flagship 3869 Metro House Sub?

      OYO Flagship 3869 Metro House Sub’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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      See map

      Explore the neighborhood

      Overall rating:

      7.3

      Very good
      117 reviews
      Cleanliness
      5.5
      Facilities
      5.4
      Location
      7.5
      Read all reviews >
      More about OYO Flagship 3869 Metro House Sub

      More about OYO Flagship 3869 Metro House Sub

      OYO Flagship 3869 Metro House Sub

      Make everyday special with all that Surabaya has to offer with a stay at OYO Flagship 3869 Metro House Sub.
      All offerings provided by OYO Flagship 3869 Metro House Sub help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the OYO Flagship 3869 Metro House Sub.
      For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
      A range of amenities is offered in guestrooms at OYO Flagship 3869 Metro House Sub. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Bathroom amenities are just as important as others, and at the hotel you'll find towels available in some guest bathrooms.


      Around the property

      Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 3.7 km away.


      Reasons to stay here

      Find rooms here that are cheaper than 86% of all other options in the city.
      Compared to the city's accommodation options, this hotel scored higher than 84% of them for food and dining.
      According to guests who stayed here, this hotel's room comfort is rated higher than 83% of other accommodations in Surabaya.

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      Amenities and facilities
      Review score
      Facilities

      5.4

      Languages spoken

      • English
      • Indonesian

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Kitchen
      • Room service [24-hour]

      Cleanliness and safety

      • Anti-viral cleaning products
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Services and conveniences

      • Air conditioning in public area
      • Contactless check-in/out
      • Daily cleaning
      • Elevator
      • Food delivery
      • Luggage storage
      • Smoke-free property
      • Smoking area

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Smoke alarms

      Getting around

      • Car park [on-site]

      Available in all rooms

      • A/C
      • Complimentary drinking water
      • Fan
      • Phone
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Towels
      • Wi-Fi [complimentary]
      Food and dining
      Restaurants on site

      Restaurant

      • Cuisine: Asian
      • Menu: Buffet, A-la-carte
      Location
      Jl. Raya Dukuh Kupang Barat, Dukuh Kupang, Dukuh Pakis, Surabaya Center, Surabaya, Indonesia, 60225
      Very good
      Location

      7.5

      Airports

      • Juanda International Airport (SUB)
        14.2 km
      • Abdul Rachman Saleh Airport (MLG)
        73.4 km

      Public transportation

      • Tandes
        3.2 km
      • Pasar Turi Train Station
        4.0 km

      Hospital or clinic

      • Puskesmas Pembantu Simohilir
        520 m

      Shopping

      • Tunjungan Plaza
        3.8 km

      Convenience store

      • Indomaret
        1.8 km

      Cash withdrawal

      • ATM
        120 m
      What's nearby

      Popular landmarks

      • Surabaya Town Square
        3.0 km
      • Bungkul Park
        3.7 km
      • Tunjungan Plaza
        3.8 km
      • Surabaya's Zoo
        3.8 km
      • Monkasel (Submarine Monument)
        4.3 km
      • Tugu Pahlawan
        4.7 km
      • Sampoerna Museum
        5.8 km
      • Suramadu National Bridge
        5.9 km
      • Masjid Nasional Al Akbar Surabaya
        6.7 km
      • Pakuwon Food Festival
        10.2 km

      Nearby landmarks

      • Consulate of Belgium
        460 m
      • Puskesmas Pembantu Simohilir
        520 m
      • Poliklinik UWK
        670 m
      • Puskesmas Dukuh Kupang
        760 m
      • Puskesmas Pembantu Sono Kwijenan
        940 m
      • Puskesmas Pembantu Simo Katrungan
        1.0 km
      • Family Dental Care
        1.0 km
      • Pasar Simo Gunung
        1.1 km
      • Posyandu Cempaka II
        1.1 km
      • Pasar Simo
        1.2 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      Minimum age of guests is: 18 year(s).

      Others
      • This is an adults-only property
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from: 14:00
      • Check-out until: 12:00
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      Reviews of OYO Flagship 3869 Metro House Sub from real guests

      Provided by verified guests of Agoda
      6.2
      /
      10
      Good
      From 59 reviews
      Cleanliness5.5
      Facilities5.4
      Location7.5
      Service6.5
      Value for money6.3
      High score for Surabaya
      Rating
      9+ Exceptional (3)
      8-9 Excellent (0)
      7-8 Very Good (5)
      6-7 Good (0)
      <6 Below Expectation (14)
      Time of the year
      Mar - May (4)
      Jun - Aug (5)
      Sep - Nov (4)
      Dec - Feb (9)
      All guests (59)
      All room types
      All languages
      Showing 22 verified guest comments
      12
      2.8
      Alicia from Indonesia
      Business traveler
      Standard Double
      Stayed 1 night in June 2022

      Acceptable”

      Dirty place, damp walls. Uncomfortable But, cheap price

      Reviewed August 04, 2022

      See room deals

      2.0
      Wishnu from Indonesia
      Couple
      Standard Double
      Stayed 1 night in July 2022

      Dirty”

      Hotel was very dirty, sorry to say bed sheet found $p3@& mark

      Reviewed August 02, 2022

      See room deals

      2.8
      Tony from Indonesia
      Solo traveler
      Standard Double
      Stayed 1 night in July 2022

      Oyo flagship 3868 metro house not recomended”

      Fasilitas TDK bagus👎

      Reviewed July 21, 2022

      See room deals

      5.6
      Nanang from Indonesia
      Couple
      Standard Double
      Stayed 1 night in January 2022

      Aduuhh”

      Jangan dehh

      Reviewed January 10, 2022

      See room deals

      7.2
      Very good
      Nuril from Indonesia
      Solo traveler
      Standard Double
      Stayed 1 night in April 2021

      Very good”

      Service Hotelier👍 Make sure lagi kebersihan kamar Staff Fo Friendly.😃

      Reviewed April 21, 2021

      See room deals

      Hai, Nuril! Terima kasih telah meluangkan waktu Anda yang berharga untuk menilai kami. Sesuai umpan balik, kami dapat melihat bahwa Anda tidak sepenuhnya puas dengan layanan kami dan kami pasti akan terus berupaya untuk meningkatkan layanan kami. Salam, Joey

      Responded April 22, 2021
      OYO Flagship 3869 Metro House Sub
      10.0
      Exceptional
      eko from Indonesia
      Couple
      Standard Double
      Stayed 3 nights in January 2022

      Murah”

      Harga terjangkau, suasana tenang sekali

      Reviewed June 20, 2022

      See room deals

      Terima kasih atas penilaian positifnya! Berharap untuk menyambut Anda lagi segera. Salam, Simon

      Responded July 14, 2022
      OYO Flagship 3869 Metro House Sub
      10.0
      Exceptional
      eko from Indonesia
      Couple
      Standard Double
      Stayed 1 night in June 2022

      Murah”

      Harga terjangkau, lumayan lah buat istrahat krn tempatnya tenang

      Reviewed June 20, 2022

      See room deals

      Kami menghargai penilaian positif Anda! Kami bangga untuk melayani tamu kami dengan pengalaman yang luar biasa. Salam, Simon

      Responded July 30, 2022
      OYO Flagship 3869 Metro House Sub
      5.2
      Almas from Indonesia
      Couple
      Standard Double
      Stayed 1 night in January 2022

      Kumuh”

      Pertama kali mendapat kesan yg buruk.

      Reviewed January 27, 2022

      See room deals

      3.2
      Cintya from Indonesia
      Couple
      Standard Double
      Stayed 2 nights in October 2021

      Kamar mandi kotor dan masih ada tissue bekas yang tercecer di lantai.”

      Ada bercak2 darah di area bed cover , tembok nya juga banyak bercak2 lembab dan yang lebih parahnya lagi tiba2 ada staff yang buka kamar kami dengan master key nya , mungkin tidak sengaja tapi menurut saya itu sangat ceroboh dan tidak teliti .

      Reviewed October 13, 2021

      See room deals

      Hai, Cintya! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

      Responded October 15, 2021
      OYO Flagship 3869 Metro House Sub
      7.6
      Very good
      Ayu from Indonesia
      Couple
      Standard Double
      Stayed 1 night in June 2022

      Penginapan”

      Harga bersahabat Harus kuat naik tangga Sedikit berisik tetangga yg nginap Tlp paralel g berfungsi

      Reviewed June 20, 2022

      See room deals

      5.2
      Muhammad from Indonesia
      Family with teens
      Standard Double
      Stayed 1 night in May 2022

      Tempat tidak sesuai dengan gambar”

      Kamar suasana suram.. ac panas ..tempat kotor..

      Reviewed May 25, 2022

      See room deals

      Mohon maaf atas masalah yang Anda hadapi, Muhammad! Kami telah mencatat pengalaman Anda kali ini. Yakinlah, kami akan berusaha di masa depan untuk memastikan masa menginap yang menyenangkan bersama kami. Salam, Amelia.

      Responded May 27, 2022
      OYO Flagship 3869 Metro House Sub
      2.0
      Aktiya from Indonesia
      Solo traveler
      Standard Double
      Stayed 4 nights in March 2022

      Acceptable”

      Pokoknya jangan deh! Aku booking 4 malem tapi baru semalem udh cabut tempatnya kotor bau

      Reviewed April 03, 2022

      See room deals

      Hai, Aktiya! Kami menyesal bahwa masa inap tidak menjadi pengalaman yang luar biasa. Berharap untuk memiliki kesempatan lain segera sehingga kami dapat menebusnya untuk Anda dengan masa menginap yang luar biasa di depan. Salam, Jane!

      Responded April 04, 2022
      OYO Flagship 3869 Metro House Sub
      6.0
      Wahyu from Indonesia
      Couple
      Standard Double
      Stayed 1 night in December 2021

      Above average”

      B aja

      Reviewed March 28, 2022

      See room deals

      Hi, Wahyu! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

      Responded April 02, 2022
      OYO Flagship 3869 Metro House Sub
      5.6
      M from Indonesia
      Solo traveler
      Standard Double
      Stayed 2 nights in March 2022

      Above average”

      Enggak ada kulkas kecilnya pahal gambarnya ada,kebersihannya juga kurang.

      Reviewed March 13, 2022

      See room deals

      Hai, kami mohon maaf karena mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

      Responded March 13, 2022
      OYO Flagship 3869 Metro House Sub
      5.2
      BUSTANUL from Indonesia
      Solo traveler
      Standard Double
      Stayed 1 night in February 2022

      Above average”

      Keadaan kamar nya tidak sesuai dengan yg di foto

      Reviewed March 01, 2022

      See room deals

      Hai, kami mohon maaf karena mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

      Responded March 02, 2022
      OYO Flagship 3869 Metro House Sub
      3.2
      Ratih from Indonesia
      Couple
      Standard Double
      Stayed 1 night in October 2021

      Acceptable”

      Kamar kurang terawat. Sdh 2 x handuk tidak pernah tersedia

      Reviewed January 25, 2022

      See room deals

      Hai, Ratih! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami pasti akan mengerjakan umpan balik Anda untuk memberi Anda pengalaman terbaik di lain waktu Salam, Amelia

      Responded January 26, 2022
      OYO Flagship 3869 Metro House Sub
      7.2
      Very good
      Nur from Indonesia
      Couple
      Standard Double
      Stayed 1 night in January 2022

      Sesuai dg harganya”

      Sebenarnya tdkhrs hrg murah lainnya jg jelek

      Reviewed January 04, 2022

      See room deals

      Hai, Terima kasih telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.

      Responded January 07, 2022
      OYO Flagship 3869 Metro House Sub
      2.0
      Higlight from Indonesia
      Solo traveler
      Standard Double
      Stayed 2 nights in December 2021

      Acceptable”

      Hati² Memilih Oyo di Metro House Hub. Krna Sangat Mngecewakan. Baik dr Fasilitas Dg Tv Yg Rusak. Maupun dr Sarung Bantal dan Kasur Yg Sngat Kotor. Bnyak Debunya. Mohon Hati². Saya Sudah Kapok. Heheh. Mending Ninggal Uang Dripda Nginep di penginapan yg sngat tdk menjamin.

      Reviewed January 03, 2022

      See room deals

      Hai, Higlight! Kami menyesal bahwa masa inap tidak menjadi pengalaman yang luar biasa. Berharap untuk memiliki kesempatan lain segera sehingga kami dapat menebusnya untuk Anda dengan masa menginap yang luar biasa di depan. Salam, Jane!

      Responded January 04, 2022
      OYO Flagship 3869 Metro House Sub
      2.8
      anggita from Indonesia
      Couple
      Deluxe Double
      Stayed 1 night in December 2021

      Acceptable”

      Kotor, ac gbs nyala,

      Reviewed December 08, 2021

      See room deals

      Sorry for the trouble caused, Anggita! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Amina!

      Responded December 10, 2021
      OYO Flagship 3869 Metro House Sub
      8.0
      Excellent
      Ilham from Indonesia
      Couple
      Standard Double
      Stayed 1 night in November 2021

      Pelayanan”

      Pelayanan dari resepsionis sudah baik, namun pelayanan dari satpam yang kurang baik dan cuek

      Reviewed November 26, 2021

      See room deals

      Hai, Lham! Terima kasih karena telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.

      Responded November 29, 2021
      OYO Flagship 3869 Metro House Sub
      12
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