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Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel

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6.6

Good

28 reviews

28 reviews

See map

7.4

Very good

Location rating score

Very good location - 40 meters from city center
Popular landmarks
Tunjungan Plaza 1.2 km
Monkasel (Submarine Monument) 2.1 km
Tugu Pahlawan 2.3 km
Bungkul Park 3.1 km
Suramadu National Bridge 3.2 km
Surabaya Town Square 3.3 km
Surabaya's Zoo 3.6 km
Sampoerna Museum 3.9 km
Pakuwon Food Festival 8.0 km
Masjid Nasional Al Akbar Surabaya 8.1 km
Nearby landmarks
Puskesmas Sawahan 270 m
Pasar Kedung Klinter 440 m
Pasar Krempyeng Ghanonk 510 m
Klinik Hewan K and P Clinic 510 m
Laboratorium Klinik Utama Kedungdoro - Kedungsari 590 m
Gereja Perawan Maria tak Berdosa 640 m
TCM Sari Alam 670 m
Klinik Petemon Husada 680 m
Consulate of Hungary 750 m
RSIA PUSURA 760 m

Metro Hotel

Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, massage is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Room service [24-hour]

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service [24-hour]

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money6.7
Location rating7.4
Nearest airportJuanda International Airport (SUB)
Distance to airport14.1 km

Rooms available at Metro Hotel

Superior
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
Enter dates to see prices
Suite
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
  • 2 single beds and 1 king be...
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Deluxe Twin
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Superior Twin
...
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 single bed and 1 double b...
Enter dates to see prices
Suite
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
Superior Double Room
...
  • Room size: 16 m²/172 ft²
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Double/Single Family Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Metro Hotel?

    Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Metro Hotel?

    Metro Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Metro Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Metro Hotel has a car park that's close to the hotel. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

    What are my dining options at Metro Hotel?

    Metro Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Metro Hotel?

    Metro Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Metro Hotel?

    Pasar Turi Train Station is the closest train, metro, or bus station, about 1.8 km away from Metro Hotel.

    What restaurants are nearby Metro Hotel?

    Metro Hotel is located in Surabaya Center, famous for good restaurants such as Water Front, Depot Kedungdoro and Kwetiao Apeng.

    What popular shopping places are close to Metro Hotel?

    Located in the Surabaya Center area, Metro Hotel is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Metro Hotel?

    Guests at Metro Hotel can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

    Show more questions
    See map

    Explore the neighborhood

    Property ranking|Compared to 854 Surabaya properties
    See all rankings
    Couples review score
    9/10
    Room comfort score
    4.7/10
    Room size
    20 sqm.
    Cheapest price score
    Better than
    94
    %
    of Surabaya properties
    Better than
    85
    %
    of Surabaya properties
    Bigger than
    84
    %
    of Surabaya properties
    Better than
    74
    %
    of Surabaya properties
    Overall rating:

    6.6

    Good
    28 reviews
    Cleanliness
    6.6
    Facilities
    6.2
    Location
    7.4
    Read all reviews >
    More about Metro Hotel

    More about Metro Hotel

    Metro Hotel

    Wake up to the wonder of Surabaya with a stay at Metro Hotel, located only minutes from the heart of the city.
    Metro Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Surabaya.
    Parking is always available, provided by the hotel for their driving guests. The helpful staff at the front desk can assist you with services including concierge service. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.
    Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water and mini bar in some rooms.
    Metro Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel.
    Metro Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage.


    Around the property

    There are many attractions to discover within close proximity to Metro Hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 1.1 km away.


    Reasons to stay here

    This hotel's food and dining score higher than 85% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 85% of accommodations in the city.

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    Amenities and facilities
    Good
    Facilities

    6.2

    Languages spoken

    • Indonesian

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Massage

    Dining, drinking, and snacking

    • Coffee shop
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Elevator
    • Laundry service
    • Smoking area

    Access

    • Front desk [24-hour]
    • Pets allowed

    Getting around

    • Airport transfer
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Valet parking
    Location
    Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263
    Very good
    Location

    7.4

    Airports

    • Juanda International Airport (SUB)
      14.1 km
    • Abdul Rachman Saleh Airport (MLG)
      74.7 km

    Public transportation

    • Pasar Turi Train Station
      1.8 km
    • Gubeng Train Station
      2.4 km

    Hospital or clinic

    • Puskesmas Sawahan
      270 m

    Shopping

    • Tunjungan Plaza
      1.2 km

    Convenience store

    • Indomaret
      30 m

    Cash withdrawal

    • ATM
      50 m
    What's nearby

    Popular landmarks

    • Tunjungan Plaza
      1.2 km
    • Monkasel (Submarine Monument)
      2.1 km
    • Tugu Pahlawan
      2.3 km
    • Bungkul Park
      3.1 km
    • Suramadu National Bridge
      3.2 km
    • Surabaya Town Square
      3.3 km
    • Surabaya's Zoo
      3.6 km
    • Sampoerna Museum
      3.9 km
    • Pakuwon Food Festival
      8.0 km
    • Masjid Nasional Al Akbar Surabaya
      8.1 km

    Nearby landmarks

    • Puskesmas Sawahan
      270 m
    • Pasar Kedung Klinter
      440 m
    • Pasar Krempyeng Ghanonk
      510 m
    • Klinik Hewan K and P Clinic
      510 m
    • Laboratorium Klinik Utama Kedungdoro - Kedungsari
      590 m
    • Gereja Perawan Maria tak Berdosa
      640 m
    • TCM Sari Alam
      670 m
    • Klinik Petemon Husada
      680 m
    • Consulate of Hungary
      750 m
    • RSIA PUSURA
      760 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from12:00
    • Check-out until12:00

    The property

    • Number of restaurants1
    • Number of rooms 31
    • Room voltage220

    Reviews of Metro Hotel from real guests

    Provided by verified guests of Agoda
    6.6
    /
    10
    Good
    Cleanliness6.6
    Facilities6.2
    Location7.4
    Room comfort and quality4.7
    Service6.6
    Value for money6.7
    High score for Surabaya
    Rating
    9+ Exceptional (2)
    8-9 Excellent (0)
    7-8 Very Good (2)
    6-7 Good (4)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (3)
    Jun - Aug (6)
    Sep - Nov (3)
    Dec - Feb (4)
    All guests (28)
    All room types
    All languages

    Show reviews that mention 

    Showing 16 verified guest comments
    6.8
    Good
    John from Australia
    Family with young children
    Deluxe Triple
    Stayed 1 night in August 2016

    Clean, Comfy Room”

    Central location, next to a couple of restaurants and marts. Staff were friendly and accommodating. Rooms were clean and comfortable.

    Reviewed October 15, 2016

    See room deals

    4.0
    Handoko from Indonesia
    Family with young children
    Suite
    Stayed 1 night in July 2018

    very worst experience and disappointed stay there. we will never stay there again”

    1. when arrived, wifi router has trouble and until we checkout still cannot use the wifi 2. bathroom door broken so hard to close the door 3. no door in the shower box, so the water drops on everywhere outside of the shower box 4. the shower place easly moving when we turn on the water because 1 screw is missing and we have to hold the shower, could not just put in its place 5. no shampoo 6. smoking smeel in the bedroom from the hexos fan bathroom. 7. the mineral water sold (1,5 lt) is not original, but fake product. still full and bottle cap is not opened yet but when checking it actualy has opened and on the bottle cap is broken. there is a small crack and the top of botthle cap could be opened.

    Reviewed July 11, 2018

    See room deals

    2.7
    Lilik from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in September 2015

    Dirty”

    bad room..bad service

    Reviewed September 19, 2015

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    5.3
    Yong from Malaysia
    Solo traveler
    Superior Triple
    Stayed 1 night in February 2014

    Good Sightseeing”

    Comfort,cleaned and budget
    Reviewed April 19, 2014

    See room deals

    6.8
    Good
    Dwi from Indonesia
    Family with young children
    Suite
    Stayed 1 night in July 2022

    Metro Hotel”

    Cukup relatif hargnya untuk mnginap bersama keluarga untuk kebersihan krng

    Reviewed August 22, 2022

    See room deals

    2.8
    Nur from Indonesia
    Group
    Superior
    Stayed 1 night in May 2022

    Hotel metro surabaya”

    Pelayanan ramah, ruang kamar bersih, ac, kamar mandi bersih,kran mandi air hangat dan air dingin lancar, kasur 2 set empuk serta 4 bantal yg empuk jg, pokoknya tempatnya nyaman harga terjangkau di jamin puas

    Reviewed May 21, 2022

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    terimakasih atas kunjungan nya

    Responded May 25, 2022
    Metro Hotel
    10.0
    Exceptional
    Suwito from Indonesia
    Couple
    Superior
    Stayed 1 night in April 2022

    Exceptional”

    Harga bersahabat mantap

    Reviewed April 29, 2022

    See room deals

    Terima kasih 🙏

    Responded April 29, 2022
    Metro Hotel
    2.0
    rudy from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in December 2021

    Tidak perlu”

    Saya sudah bayar kamar di agoda untuk pesan kamar pd tgl. 4.12.21 Begitu saya smo hotel katanya kamar kosong, setelah saya tunjukan bukti pembayaran, tetap tidak bisa dan saya disuruh tlp ke agoda, reseption bilang klau mau tetap masuk kamar harus bayar 200 rb Dng alasan agoda belum bayar... Pdhal ada konfirmasi dr agoda dan bukti transfer saya...

    Reviewed December 07, 2021

    See room deals

    bapak rudy ada ID pesanan agoda no 615290785 pembayaran Tamu di hotel Metro jadi harus bayar di Hotel Metro . karena kalo bapak tidak bayar di hotel Metro kami akan di kenakan Fee agoda , Mohon pengertian nya . jadi Bapak rudy melakukan pemesanan 2 x di Agoda .

    Responded December 07, 2021
    Metro Hotel
    9.2
    Exceptional
    Soeroso from Indonesia
    Couple
    Superior
    Stayed 1 night in November 2021

    Semuanya bagus air panasnya gk panas cuma hangat”

    Air panas gk panas cuma hangat

    Reviewed December 01, 2021

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    8.0
    Excellent
    Hery from Indonesia
    Couple
    Deluxe
    Stayed 1 night in January 2020

    Letak sangat strategis, sesuai hrg”

    Letak ditengah kota, sayang ga ada lift

    Reviewed January 19, 2020

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    6.0
    Awan from Indonesia
    Group
    Superior Triple
    Stayed 3 nights in August 2016

    Ya bolehlah”

    OK kok

    Reviewed August 23, 2016

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    6.8
    Good
    Marshall from Indonesia
    Group
    Superior Triple
    Stayed 2 nights in April 2016

    HOtel Lumayan”

    Hotel lumayan lah untuk ukuran harga yang murah, tidak terlalu bersih kamar nya, tapi bisa di tidurin. ASap rokok bisa masuk k area kamar, meski kami tidak merokok. Mungkin tidak ada filter untuk asap rokok.

    Reviewed April 21, 2016

    See room deals

    6.7
    Good
    NEWMAN from Indonesia
    Business traveler
    Superior
    Stayed 1 night in June 2015

    Breakfast sangat minim”

    Lokasi di Pusat kota, harga terjangkau, Ukuran kamar sedang
    Reviewed June 17, 2015

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    4.0
    Bambang from Indonesia
    Family with young children
    Superior
    Stayed 1 night in December 2014

    Berada di tengah kota”

    terletak di tengah kota

    standart

    Reviewed December 19, 2014

    See room deals

    8.0
    Excellent
    SUDJATI from Indonesia
    Business traveler
    Superior
    Stayed 1 night in August 2014

    Recommended”

    Kamar dan Pelayanan

    Harga Kamar yang diberikan tidak terlalu murah namun fasilitas yg di berikan cukup memuaskan mengingat lokasi yg strategis di tengah kota...

    Reviewed September 30, 2014

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    2.0
    Willy from Indonesia
    Business traveler
    Deluxe
    Stayed 1 night in November 2013

    Hotel yang tidak nyaman”

    Lokasi tengah kota, kamar dengan desain lama dan pelayanan yang buruk
    Reviewed November 11, 2013

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    This is a popular property. Don't miss out!

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