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Mercure Selangor Selayang
Mercure Selangor Selayang
Mercure Selangor Selayang
Mercure Selangor Selayang
Mercure Selangor Selayang
Mercure Selangor Selayang
Mercure Selangor Selayang

Removed from saved list

8.6

Excellent

2,490 reviews

2,490 reviews

Housekeeping63
Breakfast13
Car Park10
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Menara Kuala Lumpur 11.8 km
Petronas Twin Towers 11.8 km
Central Market 12.0 km
KL Bird Park 12.1 km
KLCC Park 12.2 km
KLCC - Bukit Bintang Pedestrian Walkway 12.3 km
Aquaria KLCC 12.3 km
Chinatown - Kuala Lumpur 12.4 km
Jalan Alor 12.6 km
Pavilion Kuala Lumpur 12.7 km
Nearby landmarks
Hospital Selayang 320 m
Pristine Women Medical Centre 530 m
Klinik Seri Indah Taman Selayang Jaya 690 m
Selayang Mall 920 m
Casa Mila Pool 1.2 km
Casa Venicia Lake 1.3 km
Ninso 1.3 km
Klinik Komuniti PPR Intan Baiduri 1.3 km
Casa Venicia Swimming Pool 1.4 km
Kolam Takungan Banjir Intan Baiduri 1.4 km

Mercure Selangor Selayang

No B-G -12, Dataran Emerald, Jalan PS 11, Prima Selayang, Batu Caves, Selayang, Kuala Lumpur, Malaysia, 68100 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Selayang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.6
Distance to city center16km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.9 km

Rooms available at Mercure Selangor Selayang

Superior Room with 1 Double Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
2 Twin Executive Floor
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Suite Double Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Double On Executive Floor
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room with 2 single beds, Executive Floor
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Suite
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Executive Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Suite
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Selangor Selayang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Selangor Selayang?

Mercure Selangor Selayang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Selangor Selayang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Selangor Selayang?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Selangor Selayang. There's an additional charge of 34 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Selangor Selayang?

Mercure Selangor Selayang features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Selangor Selayang?

Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Mercure Selangor Selayang?

On-site venues and convenient event services make Mercure Selangor Selayang an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Selangor Selayang?

Mercure Selangor Selayang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Selangor Selayang?

Mercure Selangor Selayang’s neighborhood is Selayang which includes popular restaurants such as Selayang Palace Restaurant Sdn Bhd, Restoran Mahmudah Maju and Restoran Tang Dynasty.

What popular shopping places are close to Mercure Selangor Selayang?

Mercure Selangor Selayang is located in Selayang area which features shopping places such as Selayang Mall.

What are popular attractions near Mercure Selangor Selayang?

Mercure Selangor Selayang is located in Selayang area, which is famous for attractions such as Surau Al-Furqan, 99 Wonderland Park LED Park and Masjid Al Ikhlas Taman Berjaya Sg Chua Kajang.

What popular natural sightseeing spots are close to Mercure Selangor Selayang?

Mercure Selangor Selayang is located within Selayang, which makes it conveniently close to natural sights including FRIM Camping Area.

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Explore the neighborhood

What people love about Mercure Selangor Selayang

  • 9.2

    Exceptional

    "Very comfortable bed n pillows."

    Pammi

    |

    September 18, 2022

  • 10

    Exceptional
    Staff 

    "First of all, the hospitality of staffs are excellent."

    Ms

    |

    September 11, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Highly recommend Economical , very neat and clean spacious rooms with spacious bathrooms."

    Muhammad

    |

    September 10, 2022

Overall rating:

8.6

Excellent
2,490 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.3
Read all reviews >
What travelers say they love:
Staff always take care of cleanliness .
Nur from Malaysia
Family with young children
More about Mercure Selangor Selayang

More about Mercure Selangor Selayang

Mercure Selangor Selayang

Mercure Selangor Selayang is a distinct addition to Kuala Lumpur and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Mercure Selangor Selayang.
Mercure Selangor Selayang offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Mercure Selangor Selayang guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Selangor Selayang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Mercure Selangor Selayang caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Mercure Selangor Selayang are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Mercure Selangor Selayang provides an excellent base for exploring the sights of Kuala Lumpur in-depth. Get a photograph of yourself in front of Menara Kuala Lumpur located 11.7 km away, a must-see for anyone visiting Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

15 mentions

Breakfast

5 mentions

Swimming Pool

3 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Pool with view
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

Mercure Restaurant

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Location
No B-G -12, Dataran Emerald, Jalan PS 11, Prima Selayang, Batu Caves, Selayang, Kuala Lumpur, Malaysia, 68100
Excellent
Location

8.3

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.9 km
  • Kuala Lumpur International Airport (KUL)
    56.1 km

Public transportation

  • The Batu Caves Komuter Train Station
    3.6 km
  • Taman Wahyu
    4.1 km

Hospital or clinic

  • Hospital Selayang
    320 m

Convenience store

  • 7 Eleven
    240 m

Cash withdrawal

  • ATM
    420 m
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    11.8 km
  • Petronas Twin Towers
    11.8 km
  • Central Market
    12.0 km
  • KL Bird Park
    12.1 km
  • KLCC Park
    12.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    12.3 km
  • Aquaria KLCC
    12.3 km
  • Chinatown - Kuala Lumpur
    12.4 km
  • Jalan Alor
    12.6 km
  • Pavilion Kuala Lumpur
    12.7 km

Nearby landmarks

  • Hospital Selayang
    320 m
  • Pristine Women Medical Centre
    530 m
  • Klinik Seri Indah Taman Selayang Jaya
    690 m
  • Selayang Mall
    920 m
  • Casa Mila Pool
    1.2 km
  • Casa Venicia Lake
    1.3 km
  • Ninso
    1.3 km
  • Klinik Komuniti PPR Intan Baiduri
    1.3 km
  • Casa Venicia Swimming Pool
    1.4 km
  • Kolam Takungan Banjir Intan Baiduri
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee220 MYR
  • Distance from city center16km
  • Travel time to airport (minutes)80

Extras

  • Breakfast charge (unless included in room price)34 MYR

The property

  • Non-smoking rooms/floorsYES
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 120
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2017

Parking

  • Daily parking fee3 MYR
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Selangor Selayang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.4
Location8.3
Service8.7
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (197)
8-9 Excellent (49)
7-8 Very Good (87)
6-7 Good (33)
<6 Below Expectation (44)
Time of the year
Mar - May (82)
Jun - Aug (83)
Sep - Nov (122)
Dec - Feb (123)
All guests (1,307)
All room types
All languages

Show reviews that mention 

Showing 410 verified guest comments
12345
10.0
Exceptional
Masashi from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in January 2021

Impressive ! ! ”

I was there for the early morning hospital appointment cause it’s right next to the building even can walk. (Selayang hospital issue is parking space) The reception Lady was very professional and kind. I ordered twin bed room. It was clean, neat, comfortable and the view from window was nice. I will stay again and highly recommend to all !

Reviewed January 08, 2021

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Dear Mr. Masashi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded January 20, 2021
Mercure Selangor Selayang
10.0
Exceptional
Nurhuda from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in January 2019

4 star Hotel with affordable price! ”

Pros : Room was spacious. Very clean. Comfy bed. I would say this is new hotel. Staff was so friendly & always smile to customer (Shira). Cons : Have to pay the parking ticket at the separate office. However its ok because I only pay rm3 instead of rm10. Highly recommended!! Definitely will come again.

Reviewed January 13, 2019

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Dear Cik. Nurhuda, Thank you for your kind review. We great to know you enjoyed your stay with the cleanliness of our room and service provided by our team member. We looking forward to welcome you back in near future. Regards, Hubert Low General Manager

Responded February 10, 2019
Mercure Selangor Selayang
10.0
Exceptional
Masrur from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

Hospital Visit”

My parents went for their hospital routine appointment and decided to stay here. The place looks exclusive and also provided with free parking. They even included a chiller in the room. The view was beautiful and the walk to hospital is about 500 metres.

Reviewed May 16, 2022

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Dear Encik Mursidi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. We hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded May 25, 2022
Mercure Selangor Selayang
10.0
Exceptional
NURUL from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in December 2019

Best but hot. ”

I think more than 5 times i stay at this hotel, but this time a bit worse cause i get the room with a problem air conditioner. Sooooooo hot. Haha!! But overall, the hotel best and i enjoy my breakfast. Please come down early if u want to enjoy ur breakfast. Sometime big group will make u cramp inside the coffee house. 😅😅.. i’ll stay again definitely but not with A/C problem anymore. Hahaha!!

Reviewed January 02, 2020

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Dear Cik Nurul, Thank you for choosing to stay with us at Mercure Selangor Selayang. Much appreciate your kind review regarding your stay here. We will take note of air conditioner issue as highlighted. We looking forward to welcome you again in near future. Sincerely, Daljit Gill General Manager

Responded February 16, 2020
Mercure Selangor Selayang
10.0
Exceptional
NORSHAADAH from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 1 night in January 2022

Cozy and Clean”

Room very cozy and clean eventhough view is just a UITM building. Had a great stay during weekend. Infinity pool well maintain even its not big but the view is satisfying! Will choose this hotel next time!

Reviewed January 09, 2022

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Dear Cik Norshaadah, Thank you for your kind reviews and we glad to know you enjoy your stayed with the cleanliness of our room and pool. We looking forward to welcome you back in near future. Sincerely, Daljit Gill General Manager

Responded January 17, 2022
Mercure Selangor Selayang
10.0
Exceptional
INDHU from Malaysia
Family with young children
Superior Double On Executive Floor
Stayed 1 night in January 2020

The best hotel I ever seen”

The rooms were clean and nice. I like it very much. But have smoke smell sometimes when enter the room. Therer were sudden blackouts but recover fast which was a bit irritating.

Reviewed January 27, 2020

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Dear Mr. Indhu, Thank you for the perfect score given. We really appreciate your support. We looking forward to see you in near future. Regards, Daljit Gill General Manager

Responded February 16, 2020
Mercure Selangor Selayang
10.0
Exceptional
NURUL from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in September 2020

Love it!!! ”

I’ll definitely stay here again and again. Really comfortable. 😘😘.. and i very sure that if MAK MAK (aunty) will like it bcoz ECO just next to the building. Hahaha!!!

Reviewed September 30, 2020

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Dear Cik Nurul, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 24, 2020
Mercure Selangor Selayang
10.0
Exceptional
NURUL from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in September 2020

Love it!!! ”

I’ll definitely stay here again and again. Really comfortable. 😘😘.. and i very sure that if MAK MAK (aunty) will like it bcoz ECO just next to the building. Hahaha!!!

Reviewed September 30, 2020

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Dear Cik Nurul, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 24, 2020
Mercure Selangor Selayang
10.0
Exceptional
NURUL from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in August 2020

Love it!! ”

I’ll definitely stay here again and again. Really comfortable. 😘😘.. and i very sure that if MAK MAK (aunty) will like it bcoz ECO just next to the building. Hahaha!!!

Reviewed September 30, 2020

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Dear Cik Nurul, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 24, 2020
Mercure Selangor Selayang
10.0
Exceptional
NURUL from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 2 nights in September 2020

Love it!! ”

I’ll definitely stay here again and again. Really comfortable. 😘😘.. and i very sure that if MAK MAK (aunty) will like it bcoz ECO just next to the building. Hahaha!!!

Reviewed September 30, 2020

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Dear Cik Nurul, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 24, 2020
Mercure Selangor Selayang
10.0
Exceptional
LEE from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in June 2022

Best service 👍🏻. Staffs frienly and helpful. Thanks. Will come again. ”

Nice location near Selayang hospital. Hotel Clean, comfortable, room big and staffs proffessinoal service.

Reviewed July 02, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded July 03, 2022
Mercure Selangor Selayang
9.6
Exceptional
Rodelia from Philippines
Group
Superior Suite Double Bed
Stayed 3 nights in November 2019

Near UiTM”

The hotel was in a perfect location. We have a workshop at UiTM and it is only 7-10min walk from Mercure. The front desk staff are accommodating specially Amera who is very helpful and polite . I just hope they register their hotel in the Grab App so that drivers can easily find the hotel. Some of us got lost going there Hope they clean the room on time. And bidet should be checked if working or not. Booked several rooms and bidet kn 2 rooms not working

Reviewed November 17, 2019

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10.0
Exceptional
tengku from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 2 nights in July 2019

FASILITIES IS GOOD”

PRO -CLEAN -BED IS THE BEST AND VERY COMFORTABLE -NEAR SHOP JUST WALK IN TO THE MARKET OR RESTAURANT CON -DONT HAVE POOL FOR KIDS -PARKING FREE FOR OVERNIGHT ONLY.EVERYTIME YOU GO OUT YOU HAVE TO PAY FOR THE PARKING -BREAKFAST IS LIMITED

Reviewed August 06, 2019

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10.0
Exceptional
VEERAKUMAR from Malaysia
Family with teens
Superior Room with 1 Double Bed
Stayed 1 night in November 2019

Superb”

Very pleasant dan courteous staffs. Good location. Very clean and very cosy room. Will definitely stay again if happen to be in Selayang

Reviewed November 20, 2019

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Dear Mr. Veerakumar, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded November 23, 2019
Mercure Selangor Selayang
10.0
Exceptional
Muniratul from Malaysia
Couple
Superior Room with 1 Double Bed
Stayed 2 nights in December 2020

Good”

Checked-in here for my solemnization preparation. It was good. I like everything about the room. Just that it has no in-room fridge, just a cool chiller. Also, the room window is a bit small. Everything else is good!

Reviewed January 03, 2021

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Dear Cik Muniratul, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded February 07, 2021
Mercure Selangor Selayang
9.6
Exceptional
Siao from Malaysia
Solo traveler
Superior Room with 1 Double Bed
Stayed 4 nights in June 2022

Nice hotel, some areas for improvement”

Did not have a rubbish bin in the bathroom, and towel quality was inconsistent. Got some torn white bath towels on my 3rd day. Green policy was partially implemented, hung up bath towels were changed daily despite the notice that only towels on the floor will be changed. Very near Selayang Hospital and HUiTM. The room itself is nice, clean and comfy. Linen and bedding were of good quality. Wifi was fast.

Reviewed July 02, 2022

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Dear Valued Guest. Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Responded July 02, 2022
Mercure Selangor Selayang
10.0
Exceptional
Norshafiza from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in January 2022

Exceptional”

Great place to stay for business traveler like me. friendly staff, clean room and great location. breakfast was good too.

Reviewed January 13, 2022

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Dear Cik Nurshafiza, Thank you for your kind reviews and we glad to know you enjoy your stayed with the cleanliness of our room and friendliness service. We looking forward to welcome you back in near future. Sincerely, Daljit Gill General Manager

Responded January 17, 2022
Mercure Selangor Selayang
10.0
Exceptional
Ahmad from Malaysia
Family with teens
Superior Room with 1 Double Bed
Stayed 1 night in June 2022

A good business hotel”

A new hotel, a brand that is famous for its hospitality. Near to Selayang town for all your needs. In a quiet area. Parking is free too upon validation. Good to have a dip in its pool. Book without doubt.

Reviewed June 19, 2022

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Dear Mr Ahmad, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded June 30, 2022
Mercure Selangor Selayang
10.0
Exceptional
CHOY from Malaysia
Business traveler
Superior Room with 1 Double Bed
Stayed 2 nights in October 2019

Nice and clean hotel”

Hotel is new and clean. Very near to hospital selayang and Uitm. Price is very reasonable. Breakfast is simple and ok.

Reviewed October 13, 2019

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Dear Mr. Choy, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our housekeeping team regarding the cleanliness of our room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded November 23, 2019
Mercure Selangor Selayang
10.0
Exceptional
Nadia from Malaysia
Couple
Superior Room with 1 Double Bed
Stayed 1 night in July 2019

Comfortable stay”

Everything you need is complete. Check in was easy. And we requested for honeymoon deco and they did it very well. Very nice place to stay. Infinity pool at roof top was wonderful.

Reviewed July 23, 2019

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Dear Nadia, Thank you for your kind review. We are great to know you had enjoyed your stay at Mercure Selangor Selayang. We are glad that you had enjoy the infinity pool at the roof top! Thank you for the feedback and comments. We looking forward to welcome you again in near future. Best Regards, Daljit Gill General Manager

Responded July 30, 2019
Mercure Selangor Selayang
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