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904 reviews
904 reviews
Room is tidy and clean with swimming pool facility suitable for children to spend time with.
The rooms at Mercure are clean and the bed is very comfortable with a nice firm mattress.
Nice hotel near from padang beach, complete facility and enjoy with my family.
Excellent location.
Breakfast was good
8.1
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Padang Barat, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Pulau Pagang as well as Pantai Padang Taplau nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Free Wi-Fi in all rooms!
Check-in/out [express]
12 travelers have booked today.
Value for money | 8.0 |
Distance to city center | 1KM |
Location rating | 8.1 |
Nearest airport | Minangkabau International Airport (PDG) |
Distance to airport | 18.0 km |
What time is check-in and check-out at Mercure Padang Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mercure Padang Hotel?
Mercure Padang Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 185000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Padang Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Padang with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Mercure Padang Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Mercure Padang Hotel. Adults can enjoy breakfast offered with an additional charge of 128572 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mercure Padang Hotel?
Mercure Padang Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.
What is the smoking policy at Mercure Padang Hotel?
Mercure Padang Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
9.6
"Room is tidy and clean with swimming pool facility suitable for children to spend time with."
Budi
|
May 4, 2022
8.8
"The rooms at Mercure are clean and the bed is very comfortable with a nice firm mattress."
Taryn
|
September 13, 2021
9.6
"Nice hotel near from padang beach, complete facility and enjoy with my family."
TASLIM
|
March 23, 2021
Mercure Padang Hotel
You'll love the exceptional convenience during your stay at Mercure Padang Hotel, located right in the heart of the city center, with an easy access to everything in Padang.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Mercure Padang Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Padang can be assisted with the taxi services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Mercure Padang Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Rooms at Mercure Padang Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Mercure Padang Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mercure Padang Hotel which has a selection of kosher and halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Mercure Padang Hotel has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Mercure Padang Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Mercure Padang Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
While in Padang, take some time to venture outside of Mercure Padang Hotel. Sometimes the best vacation days are spent doing nothing. With Pantai Padang Taplau located 180 m away, you can turn a sunny day into a perfect chill out with sand and surf.
8.3
Housekeeping
24 mentions
Food & Dining
21 mentions
Swimming Pool
21 mentions
Breakfast
18 mentions
8.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Great Hotel ! ”
Everything is great ! Comfortable, clean, spacious room and the best service from the staff.
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Clean hotel, no breakfast for Ferry Travelers”
We stayed only 1 night at Mercure Hotel, in transit on the way to The Mentawais. We paid extra for the breakfast, but upon arrival we were told the Fast Boat leaves super early so we left the hotel at 5.20am to take the ferry to Tua Pejat. The breakfast box they offered had a portion of scrambled eggs and a black coffee only. Do not book the breakfast package if you are taking the ferry! Additional note: the fast boat actually departs for Tua Pejat at 7am. The website is incorrect and the staff at Mercure told us to arrive by 5.30am to secure tickets. At the moment, with the low tourism due to covid, there is no need to arrive to purchase a ticket before 6.30am In this case, you can book the breakfast and eat before you go! We wish we knew this. We were waiting 2 hours before the boat left (it was running late and left at 7.30am). The rooms at Mercure are clean and the bed is very comfortable with a nice firm mattress. Shower water pressure is great. We stayed in a room on the 6th floor and it was quiet and very comfortable. We ordered Beef Burgers in the restaurant for dinner which were a simple small patty in a cheap bun with a lettuce leaf. Not very gourmet or exciting at all (we expected at least slices of cucumber, tomato and grated carrot as per a usual burger!) Overall, it was fine for a 1 night stay over and a good nights sleep!
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Exceptional”
Nice hotel near from padang beach, complete facility and enjoy with my family. Large room and comfort, but stay in covid situation make your experience not perfect
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Nice and clean hotel”
Room is tidy and clean with swimming pool facility suitable for children to spend time with.
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Dear Mr. Budi, We very much appreciate your comments regarding your stay at Mercure Hotels Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
VERY GOOD”
Staff, location and food are amazing
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Exceptional”
Perfect for the 1 day stopover
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Absolutely brilliant !!”
Every thing was unreal
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Pleasant and comfortable stay”
Room clean and comfy, breakfast varied and fairly delicious, kids love the pool, unfortunately the ocean view from the pool is blocked by establishment near the beach.
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Dear Dian, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Padang. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. We look forward to welcoming you back at Mercure Padang. Sincerely.
Food”
Breakfast was good
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Dear Farilaila, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Padang. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. We look forward to welcoming you back at Mercure Padang, Sincerely,
good hotel”
recommended
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The TV was broke, but the room clean and comfy”
The TV was broken and I could have rung someone but in the end, decided that sleep was more important. The party in Cafe area until 11 pm meant that I didn't actually get to sleep though. Don't book 1st floor rooms on weekends.
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Weekend getaway ”
Was very disappointed with the lack of communication with the staff internally. 1) we called the operator and asked what time the gym closed and they told us at 11pm. We came down at 9:15pm and to our disappointment, it’s closed at 9pm. We went to the lounge for a drink. We were greeted and welcomed by a fantastic staff Rahmat. Very knowledgeable and great service. Good job. 2) we got back to the hotel from a 3 hour drive and it was at about 12:10 midnight. We went to the reception and ask if the restaurant is still open and what time it closes. I was told that the restaurant closes at 1am. So, we went to the restaurant at about 12:15am and to our surprise, they told us it’s closed and they are setting up for breakfast. The hotel management definitely need to look into this matter. If it says close at 1am, I assume the last order is 12:30am. So, 12:15am is still acceptable. We were very hungry and disappointed. The management definitely needs to look into this matter.
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Hotel by the Beach”
Excellent location. The property is clean. I enjoyed my stay.
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recommended hotel”
everything quite oke
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Dear Pak Budi, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Padang. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. We look forward to welcoming you back at Mercure Padang. Best regards Subhan H.Sahbana General Manager
Not the best deal”
We were there with family. For an International hotel, it was very so so
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Dear Charaf, Thank you very much for taking the time to share your experience during your stay with us. I am very sorry to hear that you were disappointed during staying with us unfortunately you give us no specific addressed to improve it. As always we do try to ensure that our guests are happy whilst staying with us, and ensure our guests the best stay with us. Once again, I am truly sorry that we did not meet your expectations during your stay and I hope one day we will be able to welcome you back and give us the opportunity to serve you better. Warm regards, Subhan H.Sahbana General Manager
There are no other choices in Padang. ”
Gym was too stuffy
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Perhaps the best or 2nd best hotel in Padang”
Mercure is a well known global hotel brand with a very distinct architecture, room layout, color, ambience, and facilities. Mercure padang is not so different from other mercure in other cities. Location is very close to padang beach. Overall was a positive experience. Mercure is never dissapointed.
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ok”
comfort, good location, room is tidy & clean also friendly staff
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Acceptable”
Hotel is decent and clean but shower is broken so we can not have a proper shower and the shop pump wasnt working , breakfast is delicious ..
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BAD SERVICE 0/10!!”
WIFI VERY SLOW OR NO CONNECTION AT ALL. CHECK IN TOOK 30MINUTE. NOT VALUE FOR MONEY.
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