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Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat
Melia Bavi Mountain Retreat

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8.3

Excellent

489 reviews

489 reviews

Breakfast3
Food & Dining2
Swimming Pool2
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology 46.3 km
One Pillar Pagoda 49.9 km
Presidential Palace Historical Site 49.9 km
Ho Chi Minh Mausoleum 49.9 km
Temple of Literature & National University 50.1 km
Vietnam Military History Museum 50.5 km
Hoa Lo Prison 51.3 km
St. Joseph's Cathedral 51.6 km
Old Quarter 51.6 km
Vietnamese Women's Museum 51.9 km
Nearby landmarks
Đỉnh Ngọc Hoa Peak 1.9 km
Đỉnh Tản Viên 2.4 km
Vườn quốc gia Ba Vì 4.2 km
Ba Vi National Park 4.9 km
Bệnh viện Ba Vì, Phòng khám Tản Lĩnh 5.5 km
Tram Y Te 6.1 km
Xuan Khanh Lake 9.8 km
Tram Y Te Xa Tu Vu 10.2 km
Kings Island Đồng Mô 12.3 km
Xưởng tranh kính nghệ thuật 13.7 km

Melia Bavi Mountain Retreat

Cote 600m, Ba Vi National Park, Ba Vi, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ba Vi part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money8.1
Distance to city center55km
Location rating8.9
Nearest airportNoi Bai International Airport (HAN)
Distance to airport48.7 km

Rooms available at Melia Bavi Mountain Retreat

3 Bedroom Villa
...
  • Room size: 126 m²/1356 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
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Deluxe
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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The Level Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
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Premium
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Family Junior Suite
...
  • Room size: 82 m²/883 ft²
  • Mountain view
  • 2 double beds or 1 double b...
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SUITE The Level Suite
...
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    JUNIOR SUITE The Level Junior Suite
    ...
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      VILLA 3-BEDROOM POOL VILLA
      ...
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        The Level Grand Suite with Exclusive Benefits
        ...
        • Room size: 100 m²/1076 ft²
        Enter dates to see prices
        FAMILY ROOM FAMILY JUNIOR SUITE
        ...
        • Room size: 82 m²/883 ft²
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Melia Bavi Mountain Retreat?

        Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Melia Bavi Mountain Retreat?

        Melia Bavi Mountain Retreat is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Melia Bavi Mountain Retreat has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.

        What are my dining options at Melia Bavi Mountain Retreat?

        Melia Bavi Mountain Retreat features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours.

        What is the smoking policy at Melia Bavi Mountain Retreat?

        Melia Bavi Mountain Retreat does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What are popular attractions near Melia Bavi Mountain Retreat?

        Melia Bavi Mountain Retreat’s location in the Ba Vi neighborhood makes it close to famous attractions including Vườn quốc gia Ba Vì.

        What popular natural sightseeing spots are close to Melia Bavi Mountain Retreat?

        Melia Bavi Mountain Retreat’s nearby natural sights include Đỉnh Ngọc Hoa Peak, Đỉnh Tản Viên and Ba Vi National Park located in the same Ba Vi area.

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        Explore the neighborhood

        What people love about Melia Bavi Mountain Retreat

        • 8.8

          Excellent

          "This place is a perfect combination of nature, modern facility and old French ruins."

          TUNG

          |

          July 18, 2022

        • 8

          Very good

          "Beautiful terrain, many trees, cool."

          Kathy

          |

          July 2, 2022

        • 7.6

          Very good
          Location

          "Good food, good location, good surrounding."

          Ngan

          |

          June 26, 2022

        Property ranking|Compared to 2,672 Hanoi properties
        See all rankings
        Room size
        72 sqm.
        Location score
        8.9/10
        Cleanliness score
        8.6/10
        Couples review score
        8.7/10
        Bigger than
        98
        %
        of Hanoi properties
        Better than
        90
        %
        of Hanoi properties
        Better than
        90
        %
        of Hanoi properties
        Better than
        89
        %
        of Hanoi properties
        Overall rating:

        8.3

        Excellent
        489 reviews
        Cleanliness
        8.6
        Facilities
        8.1
        Location
        8.9
        Read all reviews >
        What travelers say they love:
        Wonderful location for long & short vacation
        Nguyen from Vietnam
        Family with young children
        More about Melia Bavi Mountain Retreat

        More about Melia Bavi Mountain Retreat

        Melia Bavi Mountain Retreat

        Get the most adventure during your time in Hanoi when you book a room at Melia Bavi Mountain Retreat.
        At Melia Bavi Mountain Retreat, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Melia Bavi Mountain Retreat makes it easy to plan your day trips, sightseeing, and more around Hanoi.
        Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
        Packing light is possible at Melia Bavi Mountain Retreat thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
        All rooms at Melia Bavi Mountain Retreat are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Melia Bavi Mountain Retreat even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
        In some select rooms, you can find bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


        Dining and things to do

        Every morning you can wake up to a delicious free breakfast at Melia Bavi Mountain Retreat. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
        Apart from amenities and services, Melia Bavi Mountain Retreat goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
        Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's hiking trails. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


        Reasons to stay here

        Facilities at this hotel are rated higher than 89% of other accommodations in the city.
        Past guests love the cleanliness here, ranking it higher than 89% of the city's accommodation.
        Ranking higher than 90% of the city's accommodations options, this is a great choice for location.

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        Amenities and facilities
        Excellent
        Facilities

        8.1

        Most talked about facilities

        Swimming Pool

        4 mentions

        Food & Dining

        2 mentions

        Breakfast

        2 mentions

        Languages spoken

        • English
        • Vietnamese

        Outdoor

        • Bicycles

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Billiards
        • Fitness center
        • Garden
        • Golf course [on-site]
        • Hiking
        • Hot tub
        • Massage
        • On-site entertainment
        • Outdoor recreational features
        • Pool with view
        • Sauna
        • Spa
        • Steamroom
        • Swimming pool [outdoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Breakfast [free]
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service

        Swimming & soaking

        • Hot spring bath

        Services and conveniences

        • Air conditioning in public area
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Fireplace
        • Food delivery
        • Gift/souvenir shop
        • Grooming service
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Salon
        • Shrine
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Family room
        • Kids club
        • Kids meal
        • Playground
        • Swimming pool [kids]

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Airport transfer
        • Bicycle parking
        • Car park [charges apply]
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Taxi service
        • Valet parking

        Sports equipment rental

        • Bicycle rental

        Available in all rooms

        • Air conditioning
        • Alarm clock
        • Balcony/terrace
        • Bathrobes
        • Closet
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Ironing facilities
        • Mini bar
        • Private bathroom
        • Satellite/cable channels
        • Shower
        • Slippers
        • Toiletries
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Continental
        Restaurants on site

        Le Flair du Tonkin Restaurant

        • Cuisine: American, Asian, European
        • Menu: A-la-carte

        Senses Restaurant

        • Cuisine: American, Asian, European
        • Menu: A-la-carte
        Location
        Cote 600m, Ba Vi National Park, Ba Vi, Hanoi, Vietnam
        Excellent
        Location

        8.9

        Airports

        • Noi Bai International Airport (HAN)
          48.7 km
        • Gia Lam Airport (NULL)
          55.5 km

        Hospital or clinic

        • Bệnh viện Ba Vì, Phòng khám Tản Lĩnh
          5.5 km
        What's nearby

        Popular landmarks

        • Vietnam Museum of Ethnology
          46.3 km
        • One Pillar Pagoda
          49.9 km
        • Presidential Palace Historical Site
          49.9 km
        • Ho Chi Minh Mausoleum
          49.9 km
        • Temple of Literature & National University
          50.1 km
        • Vietnam Military History Museum
          50.5 km
        • Hoa Lo Prison
          51.3 km
        • St. Joseph's Cathedral
          51.6 km
        • Old Quarter
          51.6 km
        • Vietnamese Women's Museum
          51.9 km

        Nearby landmarks

        • Đỉnh Ngọc Hoa Peak
          1.9 km
        • Đỉnh Tản Viên
          2.4 km
        • Vườn quốc gia Ba Vì
          4.2 km
        • Ba Vi National Park
          4.9 km
        • Bệnh viện Ba Vì, Phòng khám Tản Lĩnh
          5.5 km
        • Tram Y Te
          6.1 km
        • Xuan Khanh Lake
          9.8 km
        • Tram Y Te Xa Tu Vu
          10.2 km
        • Kings Island Đồng Mô
          12.3 km
        • Xưởng tranh kính nghệ thuật
          13.7 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-3 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 4-9 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 10 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Deluxe room is not available for extra beds.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until11:00

        Getting around

        • Distance from city center55km
        • Travel time to airport (minutes)120

        The property

        • Number of bars/lounges1
        • Number of restaurants2
        • Number of rooms 55
        Property announcements

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        A negative COVID-19 test no more than 72 hours old must be presented upon check-in; otherwise check-in may be refused.

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        A negative COVID-19 test no more than 3 days old must be presented upon check-in; otherwise check-in may be refused.

        In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

        Reviews of Melia Bavi Mountain Retreat from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness8.6
        Facilities8.1
        Location8.9
        Service8.4
        Value for money8.1
        High score for Hanoi
        Rating
        9+ Exceptional (34)
        8-9 Excellent (22)
        7-8 Very Good (23)
        6-7 Good (2)
        <6 Below Expectation (11)
        Time of the year
        Mar - May (15)
        Jun - Aug (27)
        Sep - Nov (24)
        Dec - Feb (26)
        All guests (232)
        All room types
        All languages

        Show reviews that mention 

        Showing 92 verified guest comments
        12345
        10.0
        Exceptional
        Tam from Vietnam
        Couple
        Deluxe
        Stayed 1 night in December 2018

        A Heavenly sanctuary 90 min drive from Hanoi”

        I can't believe there could be this amazing resort in the heart of the national forest Bavi. If you really want to detox, relax and refresh your mind and soul, you need to come to this place. The moment you arrived in the lobby, you feel calm by the atmosphere and the enchanting scent they use. The entire resort is covered by thousands of trees, the room is even designed to blend in nature. I absolutely enjoyed walking around the place, uphill and downhill to enjoy the fresh air, watching birds, the view of the big lake....Inside the room (deluxe) is very spacious nice as well, with premium wooden furniture and a balcony. Breakfast buffet was a little bit limited in terms of choice, probably because there are only few guests stayed those days. But a la carte menu for lunch and breakfast at the western restaurant was very delicious. Staff were very polite, helpful and attentive everywhere, at anytime. This is such a gem and Cant wait to come back and have longer stay here.

        Reviewed January 11, 2019

        See room deals

        Dear Tam, Thank you very much for taking the time to share your very detailed review on your recent stay with us. We are so glad to hear that you enjoyed your stay with us, as well as you appreciated every single of our facilities, especially our staff attitude. Our aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I will be sure to forward your generous praises to the team.We are looking forward to the opportunity of welcoming you back to the heart of Vietnam. Best wishes, The Retreat Management

        Responded April 09, 2019
        Melia Bavi Mountain Retreat
        10.0
        Exceptional
        Inna from Vietnam
        Family with young children
        Deluxe
        Stayed 1 night in March 2019

        A nice family retreat! A peaceful place with fabulous views and pure, fresh air !! ”

        We enjoyed every moment spent in this place. Everything was gorgeous there starting with cozy bungalows , picturesque surroundings up to nice and welcoming staff! Important!!! STUDY WEATHER FORECAST IN ADVANCE unless you want to spend your time in complete fog!!! In sunny weather you will enjoy your time completely. As far as continental breakfast is concerned I would assess it 4 out of 5.

        Reviewed March 09, 2019

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        Dear Inna, Thank you for your stay with us at the Melia Ba Vi Mountain Retreat and for sharing your experience with other travellers. It is a pleasure to hear from our guests who have taken the time to compliments our effort. I am pleased to read that you are particularly impressed with the every aspect of the facilities and location. I have shared your compliments to the team. We are looking forward to assist you again and hope you consider to come back during summer season to experience the real sunny day. Best wishes! The Retreat Management

        Responded April 09, 2019
        Melia Bavi Mountain Retreat
        10.0
        Exceptional
        Michael from Vietnam
        Couple
        Deluxe
        Stayed 1 night in February 2020

        Exceptional”

        Truly a 5 star experience. Fantastic getaway from Hanoi and very peaceful. Pool is heated so having glaring sunshine is not a necessity.

        Reviewed July 01, 2020

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        Dear Mr. Michael, We really appreciate you taking the time out to share your experience at Melia Ba Vi Mountain Retreat. I am very delighted to learn that our facilities have met your expectations and our well-trained staffs had gone above and beyond to ensure you have the best time at our retreat. I will proudly share your kind compliments with our entire team. That will definitely make our day.Without doubt, wonderfully supportive customers like you are our greatest motivation and reward for the efforts and passion we put into our jobs. Again, we appreciate that you wrote us such a terrific review and we look forward to welcoming you back for your next visit. Best regards, Nhung Ngo - Guest Relation Officer

        Responded July 02, 2020
        Melia Bavi Mountain Retreat
        9.6
        Exceptional
        Diane from Singapore
        Solo traveler
        Premium
        Stayed 2 nights in November 2019

        Refreshed”

        I booked this on impulse and local recommendation. The location is deep in the national park. Staying 2 days and 2 nights (weekday) and had a free upgrade. The stay was refreshing to have the modern resort infused with nature. The Jacuzzi and Steam Bath are open for guests to use. Food was fabulous. Warm pool. As it's so close to nature, be prepared with insect repellent.

        Reviewed December 16, 2019

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        Dear Diane, Melia Ba Vi Mountain Retreat would like to thank you for such a positive feedback on Agoda. We are proud to know that you had a lovely stay with us and delighted with your comments about food, outdoor heated water pool, Spa facilities and our amazing location, please take note that we have already shared them with the entire team. We are really looking forward to welcoming you back to Ba Vi, Hanoi for another great experience. Best Regards, The Retreat Management.

        Responded February 01, 2020
        Melia Bavi Mountain Retreat
        9.2
        Exceptional
        Thuy from Vietnam
        Family with young children
        Deluxe
        Stayed 1 night in December 2019

        Good place for mountain retreat”

        The air is unbeatable as it is in the middle of a national park. It's so good to wake up to the sounds of birds chirping and clean crisp air. However on weekdays only one of the two restaurants is open, and the menu selection is not that grand. The pool is heated during winter months and it seems nice but I didn't have the chance to try it. Also, premium room is just a little bigger than deluxe, nothing more, save money by booking deluxe.

        Reviewed December 12, 2019

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        Dear Thuy, Thank you so much for staying with us on your recent trip at Melia Ba Vi Mountain Retreat, We're very pleased to know that you enjoyed your time here. We hope the next time you return back to Ba Vi, you can spend more days with us to enjoy all the facilities and activities. We all look forward to have you again with us soon. Best Regards, The Retreat Management

        Responded December 20, 2019
        Melia Bavi Mountain Retreat
        9.2
        Exceptional
        Thean from Singapore
        Group
        Premium
        Stayed 3 nights in February 2020

        Quiet resort nestled in the hills”

        Melia Bavi is nestled in the BaVi national park, about 1.5 hours from Hanoi airport and about 1 hour from Hanoi city. The rooms are scattered along the forested slopes of the BaVihills, with reasonably steep cobbled paths wending their way from block to block. The Senses restaurant, YHI spa, children's playroom and pool are spread out amongst the grounds, so again, a little walking is required. Rooms are furnished in a slightly rustic fashion with a wooden theme predominating. All mods cons provided, although internet can be a little slow. You are virtually going to eat all your meals at Melia BaVi, fortunately, meals are acceptable though if you are looking for Vietnamese, options may be limited. Service was always friendly. The grounds are incredibly spacious and verdant.

        Reviewed February 28, 2020

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        Dear Thean, Many thanks from Melia Ba Vi Mountain Retreat! It's our pleasure to have you with us. Thank you so much for your kind words about the service, rooms, surroundings and other outlets of our property. We will always be ready to serve your back in the near future. Best Regards, The Retreat Management

        Responded March 01, 2020
        Melia Bavi Mountain Retreat
        9.2
        Exceptional
        Liên from Vietnam
        Family with teens
        Family Junior Suite
        Stayed 2 nights in August 2019

        Comfortability and profestionalism”

        The place is so green with fresh air. Room is spacious and elegantly arranged. The view from the room to the forest and mountains is fantastic. Food seems organic - fresh and tasty. Place is very good for hiking, biking. Swimming pool is another plus. Staff are very helpful and friendly. Facility management should be improved to sustain the conditions: The soaked pillow in the balconies after rain in the previous days, before we arrived, were not taken care of; Not enough light in the corridor, while light in other place kept on all the time during the day! We hope to come back one day.

        Reviewed August 13, 2019

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        Dear Lien, Thank you so much for your valuable feedback on Agoda, As we know, you spent your time to use various services in our retreat. We cannot say thank you enough for your big affection to us. We really appreciate your comment so we can improve our service better. We feel grateful to have chance to serve guests with kind, and lovely personalities. Surely welcome you back to Melia Ba Vi Mountain Retreat soon, Kind Regard, The Management Retreat.

        Responded September 11, 2019
        Melia Bavi Mountain Retreat
        9.2
        Exceptional
        Thanh from Vietnam
        Couple
        Deluxe
        Stayed 1 night in December 2020

        Amazing getaway”

        Can't get any better to wake up in the middle of a tropical forest yet still feeling luxury and comforting! Fresh air, smell of grass and leaves in the morning with amazing running tracks. Will return!

        Reviewed December 29, 2020

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        Dear Thanh, Thank you so much for leaving us such a lovely review. We're thrilled to learn that you had an enjoyable stay overall ! We are thankful for your compliment and recommendation, we will try our best to be the best Eco Friendly retreat.for our valuable customer. Thanks again for this review. We look forward to seeing you again ! Best regards to you and your family. Best regards, Nhung Ngo - Guest Experience Executive

        Responded December 30, 2020
        Melia Bavi Mountain Retreat
        9.6
        Exceptional
        THANH from Vietnam
        Couple
        Deluxe
        Stayed 1 night in October 2020

        Exceptional”

        a very beautiful, well designed resort in the middle of the national park. One of the greenest resort I have ever stayed.

        Reviewed October 28, 2020

        See room deals

        Dear Thanh, Thanks very much for your lovely review following your recent stay at Melia Ba Vi Mountain Retreat. We are glad to learn that you enjoyed our nature and historic surroundings. We appreciate your kind words and look forward to welcoming you again soon. Best regards, Nhung Ngo Guest Experience Executive

        Responded December 24, 2020
        Melia Bavi Mountain Retreat
        9.2
        Exceptional
        Nikolay from Russia
        Couple
        Premium
        Stayed 2 nights in April 2019

        Awe inspiring location, but don't go for the masseuse”

        Gorgeous, mysterious, atmospheric get-away! The pool and paths are beautiful, although the activities provided are not. The spa is overpriced and the masseuses were untrained. Go for the atmosphere and enjoy exploring/experiencing the grounds by yourself - don't expect to be entertained.

        Reviewed July 10, 2019

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        Dear Nikolay, Many thanks for your constructive review on Agoda, We're happy to learn that you're satisfied with our wonderful mountain view and the atmosphere in here. We're so sorry that you had uncomfortable with spa treatment. Actually, our spa is one of the highlight in the retreat. Most of Vietnamese guests and foreigners feel relaxing after spending time in our spa. If you had needed any support from us during your stay, our team had been always based on here to assist you as much as possible. We will try our best to improve our services better everyday. Hope to see you soon. Kind Regards, The Retreat Management.

        Responded September 11, 2019
        Melia Bavi Mountain Retreat
        8.8
        Excellent
        Anh from Vietnam
        Family with young children
        Deluxe
        Stayed 1 night in January 2020

        Great pool & fresh environment”

        BaVi Melia is a great place to have retreat from megapolis like Hanoi. You'll be more closely to the mother nature with awesome atmosphere of deep forest Ba Vi national park. A great memories with an open pool which is big enough to swim for a long time. Another great thing is the car tour on electricity car around the place at early morning. I have learned French related historical moment when they have been in Vietnam.

        Reviewed April 26, 2020

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        Dear Anh, Thank you so much for choosing Melia Ba Vi Mountain Retreat for your recent trip. We appreciate you kind words about our property location and environment. We are so happy to learn that you had a wonderful time here. We wish you all the best and can't wait to welcome you back soon. Best Regards, The Retreat Management

        Responded June 18, 2020
        Melia Bavi Mountain Retreat
        8.8
        Excellent
        Nguyen from Vietnam
        Family with teens
        Family Junior Suite
        Stayed 1 night in January 2021

        Natural mountain retreat in the heart of national forest.”

        It took us nearly 2 hour drive from Hanoi to the Melia retreat. We spent one night in the junior suite. the architect perfectly harmonizes with surroundings of nature. Staff is very tentative and care. 5 stars for the room and staff. 4 stars for Dinner and breakfast. This place is highly recommened for people who love nature and need escaping the bustle and hustle city.

        Reviewed January 16, 2021

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        8.8
        Excellent
        TUNG from Vietnam
        Couple
        Deluxe
        Stayed 1 night in July 2022

        Great weekend getaway”

        Located in a very secluded part of Ba Vi Mountain. This place is a perfect combination of nature, modern facility and old French ruins. Definitely a great place for a short weekend getaway. However, the staff surely need a lot more training with regard to customer service. Also, the breakfast buffet needs improvement as well (i.e. more choices, etc.)

        Reviewed July 19, 2022

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        8.4
        Excellent
        Le from Vietnam
        Couple
        Deluxe
        Stayed 1 night in February 2019

        Great environment and perfect staff”

        Located in Ba Vi National Park, this resort has a great environment for relax. outside pool is very relaxing. Good buffet breakfast and restaurant. It is far from Ha Noi City (it takes about 1-1.5 hour by car).

        Reviewed February 22, 2019

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        Dear Le, Many thanks for your feedback following your stay with us. It is always a pleasure to read that our warm and hospitable environment made you feel welcomed. We are delighted to learn that you have enjoyed your stay with us. We will surely share with the team, your kind compliments will motivate us further to provide the very best for our guests. Thank you once again and we all look forward to welcoming you back soon. Sincerely, The Retreat Management

        Responded April 09, 2019
        Melia Bavi Mountain Retreat
        8.4
        Excellent
        Thu from Vietnam
        Couple
        Deluxe
        Stayed 1 night in April 2019

        Excellent”

        Great atmosphere, fresh air and beautiful green scenery. A sweet summer escape from the crazy heat and noise of Hanoi. The outdoor pool was heavenly amazing. However the food varieties and staff service skills were limited especially for a 5-star standard.

        Reviewed April 26, 2019

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        Dear Thu, Thank you for staying at the Melia Ba Vi Mountain Retreat and for sharing your feedback regarding your recent stay with us. We are so glad to hear that you enjoyed your stay with us but were sorry to hear there some issues during your stay. Please rest assured we have addressed this with the Related Department involve to ensure we improve on this aspect of our guest’s facilities. We hope that we can welcome you back soon. Kind regards, The Retreat Management

        Responded May 27, 2019
        Melia Bavi Mountain Retreat
        8.4
        Excellent
        ngoc from Vietnam
        Couple
        Deluxe
        Stayed 1 night in November 2019

        Good for a short get away”

        Was having limited choices for dining, the resorts have two choices of restaurants: Tonkin and Senses but Tonkin is closed on every weekday, so.... Great food and beverages; staffs were friendly and helpful.

        Reviewed November 20, 2019

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        Dear Ngoc, Thank you so much for choosing Melia Ba Vi Mountain Retreat for your recent stay. We are happy to learn that you had amazing food service and were satisfied with our beloved staff. We are so sorry for any inconvenience you had when you stayed here. We hope that you will be willing to give us the opportunity to serve you on your next trip to Ba Vi Thank you again for your feedback and we look forward to welcoming you soon. Best regards, The Retreat Management

        Responded November 27, 2019
        Melia Bavi Mountain Retreat
        8.4
        Excellent
        Criseyra from Vietnam
        Couple
        Deluxe
        Stayed 2 nights in July 2020

        Excellent place if you like the nature ”

        At the weekend is very very busy and noisy, because a lot of family go wirh kids. Make sure the hotel choose in a quiet area, without families.

        Reviewed July 31, 2020

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        Dear Mrs. Criseyra Cumming, Thank you very much for your kind review about Melia Ba Vi Mountain Retreat! It's our pleasure to receive your constructive feedback to improve our shortcomings. We have well noted your feedback and forwarded to Front Office Manager and Reservation Department, we will try our best to assure your room for the next stay will be in a more quiet area and away from other families. We hope that our prompt action to change the room for you as soon as we received your comment has helped. We hope to deliver a much more enjoyable stay and exciting holiday for your next trip soon. Once again, we thank you for your hearty support. Please stay safe, we are very much looking forward to welcoming you back again at our retreat. Kind Regards, Nhung Ngo Guest Experience Executive

        Responded August 01, 2020
        Melia Bavi Mountain Retreat
        8.8
        Excellent
        Nguyen from Vietnam
        Family with young children
        Family Junior Suite
        Stayed 1 night in December 2019

        fresh air, good food & service, great location”

        wonderful vacation

        Reviewed December 31, 2019

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        Dear Nguyen, Thank you for taking time to share your valuable feedback with us on Agoda. It’s our honor to know that you had a pleasant stay with us. We hope to have the chance of serving you again should your travel bring you back to Ba Vi. Best Regards, The Hotel Management

        Responded January 07, 2020
        Melia Bavi Mountain Retreat
        8.4
        Excellent
        Nikolas from Vietnam
        Couple
        Deluxe
        Stayed 2 nights in June 2020

        Lovely resort in the mountains ”

        place is gorgeous and full of interesting sights and things to do. Quite expensive however and a little boring after a few days. Rooms are great and breakfast buffet is top notch.

        Reviewed June 22, 2020

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        Dear Mr. Nikolas, Thank you so much for for taking the time to share your experience at Melia Bavi Mountain Retreat online.We are delighted to learn that you enjoyed our rooms, food as well as the gorgeous scenery .However, I am sorry to here that you found our retreat to be "expensive and a little boring after a few days". We have taken your thoughts to heart and will will find a solution to ensure our guest's satisfaction. Once again, we thank for your hearty support and look forward to having you back soon. Best regards, Nhung Ngo - Guest Experience Officer

        Responded December 24, 2020
        Melia Bavi Mountain Retreat
        8.4
        Excellent
        Thean from Singapore
        Group
        The Level Junior Suite
        Stayed 3 nights in February 2020

        A breath of fresh air”

        Rooms were slightly old fashioned but spacious, minor maintenance issues may occur. Food was reasonable but not outstanding. Come for the gardens, walks and cool air.

        Reviewed December 15, 2020

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        Dear Thean, Thank you so much for taking time to share such a detailed review about your recent experience at Melia Ba Vi Mountain Retreat. It's wonderful to learn that you appreciated our landscape , room, and atmosphere. Regarding your comment of the food and maintenance issues, I have well address these to the Head of Directors to see how we can improve it in order to improve our guests experience. Once again we thank for your hearty support and look forward to welcoming you again. Best regards, Nhung Ngo - Guest Experience Executive

        Responded December 24, 2020
        Melia Bavi Mountain Retreat
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