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Masson Hotel Butterworth
Masson Hotel Butterworth
Masson Hotel Butterworth
Masson Hotel Butterworth
Masson Hotel Butterworth
Masson Hotel Butterworth
Masson Hotel Butterworth

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8.2

Excellent

908 reviews

908 reviews

Housekeeping38
Shops3
Children's activities3
See map

8.7

Excellent

Location rating score

Excellent location
Popular landmarks
Chew's Jetty 6.7 km
Penang Fort Cornwallis 6.7 km
Pinang Peranakan Mansion 6.8 km
Khoo Kongsi 7.1 km
Armenian Street 7.2 km
Cheong Fatt Tze - The Blue Mansion 7.6 km
Kek Lok Si Temple 13.9 km
Batu Ferringhi Beach 18.5 km
Entopia 21.0 km
Escape Theme Park 21.1 km
Nearby landmarks
MegaKulim 180 m
PECC Exhibition & Convention Centre 180 m
Sunway Carnival Mall 180 m
Sunway Sports Centre 210 m
Ku Zheng Tse Temple 380 m
Driving Range 610 m
Poliklinik Chong & Su 630 m
Penang Bird Park 660 m
Taman Rekreasi Awam Sembilang 780 m
Hospital Seberang Jaya 900 m
Newly built in 2020

Masson Hotel Butterworth

24, Jalan Todak 2, Seberang Jaya, Penang, Malaysia, 13700 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Seberang Jaya part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Front desk [24-hour]

Newly built

Complimentary WIFi in all rooms

A/C

Daily cleaning

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Check-in/out [express]

Cash withdrawal

Shops

Room service

Wi-Fi in public areas

Family room

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport17.8 km

Rooms available at Masson Hotel Butterworth

Family Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Masson Hotel Butterworth?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Masson Hotel Butterworth?

    Parking is available for an additional charge.

    What is the smoking policy at Masson Hotel Butterworth?

    Masson Hotel Butterworth does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby Masson Hotel Butterworth?

    Restaurants including Hok Mun Restaurant, Restoran ZamMarZiMin and Abbey Road Bistro Restaurant are popular in Masson Hotel Butterworth’s neighborhood which is known as Seberang Jaya.

    What popular shopping places are close to Masson Hotel Butterworth?

    Shopping options in Masson Hotel Butterworth’s Seberang Jaya neighborhood include Sunway Carnival Mall.

    What are popular attractions near Masson Hotel Butterworth?

    Masson Hotel Butterworth’s location in the Seberang Jaya neighborhood makes it close to famous attractions including PECC Exhibition & Convention Centre, Ku Zheng Tse Temple and Penang Bird Park.

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    Explore the neighborhood

    What people love about Masson Hotel Butterworth

    • 8.8

      Excellent
      Location

      "A walking distance to the Sunway Carnival Mall plus many good restaurants nearby made my day."

      Faz

      |

      July 25, 2022

    • 8

      Very good
      Cleanliness

      "Generally well kept and clean."

      Nai

      |

      July 24, 2022

    • 10

      Exceptional

      "Closed to everything."

      Mohd

      |

      July 23, 2022

    Property ranking|Compared to 2,414 Penang properties
    See all rankings
    Cheapest price score
    Location score
    8.6/10
    Cleanliness score
    8.5/10
    Room size
    26 sqm.
    Better than
    94
    %
    of Penang properties
    Better than
    91
    %
    of Penang properties
    Better than
    90
    %
    of Penang properties
    Bigger than
    90
    %
    of Penang properties
    Overall rating:

    8.2

    Excellent
    908 reviews
    Cleanliness
    8.5
    Facilities
    7.6
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Everything was great at this hotel.
    Hanif from Malaysia
    Business traveler
    More about Masson Hotel Butterworth

    More about Masson Hotel Butterworth

    Masson Hotel Butterworth

    Masson Hotel Butterworth is a distinct addition to Penang and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Masson Hotel Butterworth.
    Masson Hotel Butterworth provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including express check-in or check-out can assist with your needs.
    For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
    Feel right at home during your stay at Masson Hotel Butterworth. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Masson Hotel Butterworth lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


    Around the property

    Take some time to explore Penang during your stay at the hotel. There are lots of things you and your travel group can do near Masson Hotel Butterworth, starting with visits to Chew's Jetty just 6.7 km away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 7.5 km away.


    Reasons to stay here

    Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
    This hotel scores higher than 90% of the city's accommodations for cleanliness.
    This accommodation is highly recommended for its location, scoring higher than 91% of other options in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.6

    Languages spoken

    • English
    • Malay
    • Tamil

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Dining, drinking, and snacking

    • Bottle of water
    • Room service

    Cleanliness and safety

    • Anti-viral cleaning products
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Convenience store
    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Invoice provided
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed

    Getting around

    • Parking [paid]

    Available in all rooms

    • A/C
    • Accessible by elevator
    • Clothes rack
    • Complimentary drinking water
    • Desk
    • Hair dryer
    • High floor
    • Individual air conditioning
    • Iron and ironing board
    • Laptop workspace
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Seating area
    • Shower
    • Slippers
    • Streaming service like Netflix
    • Toiletries
    • Towels
    • Trash cans
    • TV [flat screen]
    • Wi-Fi
    • Wooden/parqueted flooring
    Location
    24, Jalan Todak 2, Seberang Jaya, Penang, Malaysia, 13700
    Excellent
    Location

    8.7

    Airports

    • Penang International Airport (PEN)
      17.8 km
    • Sultan Abdul Halim Airport (AOR)
      88.8 km

    Public transportation

    • Stesen KTM Butterworth Railway Station
      3.6 km
    • Bukit Mertajam
      6.4 km

    Hospital or clinic

    • MegaKulim
      180 m

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      120 m
    What's nearby

    Popular landmarks

    • Chew's Jetty
      6.7 km
    • Penang Fort Cornwallis
      6.7 km
    • Pinang Peranakan Mansion
      6.8 km
    • Khoo Kongsi
      7.1 km
    • Armenian Street
      7.2 km
    • Cheong Fatt Tze - The Blue Mansion
      7.6 km
    • Kek Lok Si Temple
      13.9 km
    • Batu Ferringhi Beach
      18.5 km
    • Entopia
      21.0 km
    • Escape Theme Park
      21.1 km

    Nearby landmarks

    • MegaKulim
      180 m
    • PECC Exhibition & Convention Centre
      180 m
    • Sunway Carnival Mall
      180 m
    • Sunway Sports Centre
      210 m
    • Ku Zheng Tse Temple
      380 m
    • Driving Range
      610 m
    • Poliklinik Chong & Su
      630 m
    • Penang Bird Park
      660 m
    • Taman Rekreasi Awam Sembilang
      780 m
    • Hospital Seberang Jaya
      900 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property requires a refundable security deposit of RM 150 upon check-in.
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)60

    The property

    • Non-smoking rooms/floorsno
    • Number of floors3
    • Number of rooms 39
    • Year property opened2020
    • Most recent renovation2020

    Parking

    • Daily parking fee0 MYR

    Reviews of Masson Hotel Butterworth from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.5
    Facilities7.6
    Location8.7
    Service8.3
    Value for money8.1
    High score for Penang
    Rating
    9+ Exceptional (80)
    8-9 Excellent (41)
    7-8 Very Good (57)
    6-7 Good (20)
    <6 Below Expectation (26)
    Time of the year
    Mar - May (53)
    Jun - Aug (43)
    Sep - Nov (54)
    Dec - Feb (74)
    All guests (557)
    All room types
    All languages

    Show reviews that mention 

    Showing 224 verified guest comments
    12345
    10.0
    Exceptional
    NOOR from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2020

    New hotel, nice interior design, strategic place ”

    Rustic kinda style, they have smart tv rather than led installed, daikin air con, hotel situated near 7e, secret recipe, nasi kandar and sunway carnival mall.. Downside is no stair.. Kesian lemak perut i kena bakar..

    Reviewed August 24, 2020

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    Hello and good day Madam, Thank you for your review, we hope you had a pleasant stay at our hotel. We at Masson Hotel are looking forward to serve you again in the future. Regards, Masson Hotel Butterworth

    Responded August 25, 2020
    Masson Hotel Butterworth
    8.4
    Excellent
    Muhammad from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in August 2020

    New hotel”

    Good location,clean room,good price,new hotel.

    Reviewed September 03, 2020

    See room deals

    Dear Sir, Thank you for your review. We hope to serve you again in the future. Best regards, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    10.0
    Exceptional
    Nur from Malaysia
    Couple
    Superior Double Room
    Stayed 1 night in January 2021

    Worth money for a budget hotel”

    New hotel 5 ⭐️ toilet Clean room A bit difficult for parking

    Reviewed January 10, 2021

    See room deals

    Hi good morning, thank you for your kind review and we hope to have you again. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    8.0
    Excellent
    yap from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 2 nights in January 2021

    Modern hotel”

    Modern design hotel,room and toilet clean,bed and pillow comfortable,water pressure strong,u will fall sleep in toilet when bath,because very enjoy...

    Reviewed January 26, 2021

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    Hi good morning Sir. Thank you for your positive feedback. We hope you will consider us for your next stay in Seberang Jaya in the future. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    8.4
    Excellent
    Wyi from Malaysia
    Business traveler
    Superior Double Room
    Stayed 2 nights in September 2020

    Unique”

    Room is clean and shower is big. Hot water functioning well. Lift is slow but is cool! Parking is street parking. However, is still consider easy to get a parking lot. Location wise not bad: 7-11, restaurants, mall and bank all can be access by walking distance.

    Reviewed October 05, 2020

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    Dear Mdm, Good afternoon and greetings from Masson Hotel Butterworth. Thank you for your review, we are glad that you had a pleasant stay at our hotel. We would like to serve you again in the future and may your future stay be even more pleasant! Best regards, Gad, Masson Hotel Butterworth

    Responded October 09, 2020
    Masson Hotel Butterworth
    10.0
    Exceptional
    Amir from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in November 2020

    Superb”

    Only 1 flaw. Can hear both rooms next to me. Soundproofing is not that good. Besides that everything was Perfect!

    Reviewed November 17, 2020

    See room deals

    Hi good morning, thank you for your review. We are in the midst of improving soundproofing quality. Hope you will have a more pleasant stay in the future. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    10.0
    Exceptional
    Nur from Malaysia
    Family with young children
    Superior Twin Room
    Stayed 2 nights in December 2020

    Design yg menarik! Simple yet stylish! Clean!”

    Quite good size of room. Nice, simple and clean! Good for business / family. Near to almost everything!

    Reviewed December 17, 2020

    See room deals

    Hi good morning, thank you for your kind review and we hope to have you again. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    10.0
    Exceptional
    Syana from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in January 2021

    New hotel with good facilities n cleanliness....keep it up..”

    Feel like home once c/in the room..frontliner so friendly...suitable for family with babies..

    Reviewed January 11, 2021

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    Hi good morning Mdm. Thank you for your review. We are glad that you find our hospitality and accommodation satisfactory. We hope to see you again soon. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    9.6
    Exceptional
    Isaac from Malaysia
    Business traveler
    Superior Double Room
    Stayed 2 nights in December 2020

    Exceptional”

    The walls between rooms are not soundproof enough. Other than that, it was a good stay.

    Reviewed January 02, 2021

    See room deals

    Hi good morning, thank you for your kind review and we hope to have you again. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    9.2
    Exceptional
    Tan from Malaysia
    Solo traveler
    Superior Twin Room
    Stayed 1 night in November 2020

    Clean and tidy ”

    Room is clean and tidy. Near to the highway and convenient with shops around.

    Reviewed November 24, 2020

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    Dear valued guest, Good morning and thank you for the positive feedback. We hope to see you again soon. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    10.0
    Exceptional
    Yong from Malaysia
    Business traveler
    Superior Double Room
    Stayed 1 night in September 2020

    Overall is good. ”

    Good location. Walking distance to Sunway Carnival Mall. Many parking lots available after working hour. Sound proof is not good enough. You can hear next door people laughing/when they turn on the tv.

    Reviewed September 21, 2020

    See room deals

    Dear Sir/Mdm, Thank you for your comment. We are looking into this issue and will find a permanent solution. Good day, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    8.4
    Excellent
    Fahmy from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in October 2020

    New hotel looks good”

    Hotel is new , everything was okay.

    Reviewed November 05, 2020

    See room deals

    Hi good morning, thank you for your kind review and we hope to have you again. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    4.8
    Elan from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in September 2020

    This hotel are newly open, so time being are clean. But this room lack of a few items such as Towel”

    This hotel are newly open, so time being are clean. But the room I stay was really suck till whole night I can't even sleep due to the flashing pipes and the air blower fan making treble sound and noise. Honestly not worth paying that to staying at this hotel. Even they don't have parking lot for customer. Also in toilet and into room no hook to hang the Towel. I suggest please consider to install hook into toilet. The mattress also very soft until my body are damn painful. Please consider to replace better quality mattress since consumer trust you hotel. Thank you.

    Reviewed September 08, 2020

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    Hello Sir and good evening, thank you for your honest words. We are sorry to hear that you had a difficult time during your stay. We will definitely look to improve our facilities and hope to serve you again in the future. Best regards, Masson Hotel Buterworth

    Responded September 09, 2020
    Masson Hotel Butterworth
    8.4
    Excellent
    Nor from Malaysia
    Business traveler
    Superior Double Room
    Stayed 2 nights in November 2020

    Decent Hotel”

    The location was strategic. The room was not soundproof and it is annoying.

    Reviewed November 26, 2020

    See room deals

    Hi good morning, thank you for your kind review and we hope to have you again. Best regards, Masson Hotel Butterworth

    Responded January 26, 2021
    Masson Hotel Butterworth
    10.0
    Exceptional
    Mohamad from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2020

    Value for Money”

    Great value for money, clean, close to various commercial hub and leisure spots. Would definitely stay here again.

    Reviewed August 24, 2020

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    Thank you for your review Best regards, Masson Hotel Butterworth

    Responded August 25, 2020
    Masson Hotel Butterworth
    8.0
    Excellent
    KARTIKA from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2020

    nice”

    cant used lif mayb new hotel...

    Reviewed September 08, 2020

    See room deals

    Dear Ms, Our elevator is now operational. Thank you for your patience and we hope to better serve you in the future. Good day, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    6.8
    Good
    Nur from Malaysia
    Family with young children
    Superior Double Room
    Stayed 1 night in September 2020

    Good”

    There got 2 doors between next room left and right side . I can listen eveything from next door .. so noisy.. feel like no privacy.

    Reviewed September 22, 2020

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    Dear Ms Nur, Your review had been looked into and in the near future, we are planning to remove said doors. Thank you for your patience and we hope to better serve you again. Best regards, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    10.0
    Exceptional
    Aliff from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in September 2020

    New and Classy”

    Really love the interior and near to makan places

    Reviewed October 02, 2020

    See room deals

    Dear Mr Aliff, Good afternoon sir and greetings from Masson Hotel Butterworth. Thank you for your positive review and we hope to serve you again in the future. Best regards, Gad, Masson Hotel Butterworth

    Responded October 09, 2020
    Masson Hotel Butterworth
    7.2
    Very good
    Yeap from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in September 2020

    Very good”

    The soundproofing of the room is not good. I can hear the next door people bathing.

    Reviewed September 17, 2020

    See room deals

    Dear Sir/Mdm, Thank you for your review. We will look into this issue and will strive to find a good solution. We hope you will have a more pleasant stay in the future at our property. Good day, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    8.0
    Excellent
    Ooi from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in September 2020

    overall good”

    overall is good just only the shower head the water spread out to the ceiling kindly look on this and fix it properly.

    Reviewed September 11, 2020

    See room deals

    Dear Sir/Mdm, We had looked into your comment and had fixed said issue. We at Masson Hotel Butterworth are committed at serving our guests and would like to thank you in earnest for bringing this matter to our attention. Best regards, Gad, Masson Hotel Butterworth

    Responded September 29, 2020
    Masson Hotel Butterworth
    12345
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