Macallum Central Hotel By PHC
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Show more
Highlights
Facilities
Complimentary WIFi in all rooms
Check-in/out [express]
Luggage storage
Safety deposit boxes
Concierge
Wi-Fi in public areas
Family room
Security [24-hour]
Comfortable accommodation”
It's a newly renovated hotel apartment with a two-bedrooms apartment for two days. It's well-equipped and comfortable to live in. The entrance to a vertical road to 1St Avenu(that is Guangda). The staff service is very good. It should be noted that it is a hotel apartment property managed by PHC Company, is one of the company's properties, the first floor are shops, the second floor is a separate apartment room. So when you arrive, contact the company by phone (posted on the first floor wall) and the staff will come to check-in/check-out. Agoda's house price does not include taxes and fees, and the company will charge an additional 12 RM / day tax and 200 RM deposit.
See room deals
Dear Yi , Delightful Greetings from PHC Hotels . Thank you for sharing your wonderful experience with us and your kind compliments is highly appreciated. Meanwhile, we value your patronage and appreciate your confidence in us. Best regards, Mikayla Abdullah Revenue Manager
Value for money ”
Highly recommended Macallum Central Hotel, the hotel is new, clean and spacious. Definitely will come for my next visit in Georgetown.
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
super valued! ”
despite of no car park lot, we are very very satisfy to stay at Macallum Central Hotel. Spacious, cleanliness, nice layout! A very cozy room, new design & friendly staffs.
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
One of the best hotel I have ever stayed in Penang!”
At first i was worried about 2 things, parking & the lobby after read the previous reviews. But when i reached there, thank goodness the lobby are located at the hotel itself! Plus just next to my room! The parking also got no problem, we parked at the back of the hotel and the road are just renewed! Phew! The hotel was excellent! My family love staying at this hotel. They have wonderful facilities, the hotel is spacious, very clean and cosy room! They have everything includes the equipped with kitchenette! We really enjoyed our stay in this hotel and highly recommended for those who looking for hotel in Penang. Surely will come again!!
See room deals
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Tengku! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, PHC Hotel Team
Good Place and Value for money”
Highly recommended Macallum Central Hotel, the hotel is new, clean and spacious. Staff very helpful. Definitely will come for my next visit in Georgetown.
See room deals
Dear Nur , Delightful Greetings from PHC Hotels . We are indeed very pleased to acknowledge that you were happy with our service and the arrangements. Thank you and we look forward to your return soon Grace Wong Revenue Manager
Nice new hotel in Georgetown ”
Nice new hotel, well equipped with everything you may need for your stay (including washing machine!). Stayed in July 2018 and the hotel itself just opened for only 2 months. Hotel lobby is about 2 mins drive away from the hotel location (you can called the staff in advance to the hotel for checking-in or just to drop by at the reception building). The only downside of this hotel is street noises, since the place is located by the street you can hear noises from your front door and also in the living area (some also said the main bedroom is also get very noisy) but the second bedroom in the back is quiet enough for me. Anyway, this place is highly recommended if you're planning a trip to Penang.
See room deals
Dear Chanansinee , Delightful Greetings from PHC Hotels . Thank you for your generous and thoughtful response. It is very gratifying to know that you feel at home with us. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! Best regards, Mikayla Abdullah Revenue Manager
Value for Money”
For a hotel room, that looks like a serviced apartment I think it has a great price. Just to note, the hotel lobby is located 500m away from the hotel but they mentioned they are relocating the reception to the hotel location. Also, the staff is very friendly and very efficient. The only downfall would be not the best location, as it is close to the main hotspots in Penang but not within walking distance but there are some hidden gems nearby the hotel & also, there is no carpark provided for the guest, there is an alley behind the hotel which the guest may park at but safety on your own account. Hidden Gem includes, 888 Hokkien Mee stall, Star Coffee at Noordim street and there is also a cute dog cafe within walking distance :)
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Value for money”
One of the best hotel I have ever stayed. Facilities are tiptop ( esp their 2in1 washing+drying machine, love it!) The only 2 drawbacks would be: 1)the parkings. Parking lots are at the back lane of the hotel, only limited spaces available. 2) No reception counter, you will need to contact the PHC HQ for assistance upon check-in & out. Or, You may go to the HQ at lebuh noordin on your own to complete the process.
See room deals
Dear Guest, Delightful Greetings from PHC Hotels. We are indeed very appreciative of your comments and we shall look into areas of concern. Thank you. Nur Mikayla Abdullah Revenue Manager
Everything is perfect but...”
The room itself and the facilities are exceed my expectation. Applause on that. No car parking provided so you need to find it yourself behind/besides the alley/road. The only problem is that I had already notify the hotel on my late check in (around 10.15 pm). I was informed that apparently the lobby is closed after 9.40 pm and was given a phone number to call 15 minutes prior to my arrival, so that person in charge could come with the room key. I keep on calling the number given as soon as approaching Penang Bridge until arriving at the hotel but to no avail. Then only I saw the Notice at the Hotel front door and realized that there are another phone number to call regarding late check in. After standing in front of the door for around 20 minutes, the hotel person came to deliver room key and collect the deposit. Since I was there with my kids, therefore it was a very uncomfortable check in experience. Please improve on that. Thanks!
See room deals
Warmest Greetings from Penang Hotel Collection! We apologise for the inconvenience caused during your stay and have ensure to review with the team the issue highlighted for immediate improvement, sincere apologies once again. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, Grace Wong PHC Hotel Team
This hotel were perfect.”
I come with a group of 4. We chose suite with 2 bedrooms. But in fact, the room has sofa bed so it can be max of 6 adult. The room was spacious. I had read other reviews said that the suite to be a bit noisy but to be honest, i sleep peacefully. If u sleep in master bedroom, yes it is a bit noisy. But if u in second bedroom or living room, u heard nothing from the road. The facities inside the suite is modern. I will definety stay here again if im in georgetown. This hotel is perfect.
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Revenue Manager
Awsome place to stay and exceptional service”
The place is situated at Georgetown and by walking you can witness rich culture. The hotel itself was great. The service provided was exceptional at very reasonable price. We were provided with all the amenities and staff were really helpful. We really had a great time l.
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Great but hard to check-in. Thank you for your great service!”
Our ONLY concern - the check in facility. We arrived after 10pm, and no one monitored the reception, we must call them via a Malaysian phone number so they could send a staff to do the check-in. It'll be really bad if you're coming to Penang without a Malaysian SIM card ready, so make sure to PREPARE a SIM card, or other means to contact the reception. Else, things were perfect, the place was clean and fully furnished. Sparkling clean bathroom. Good location, right in the heart of Georgetown.
See room deals
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Lam! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regard, PHC Hotel Team
Home Sweet Home in Penang”
We felt like we are at home and the dwelling was so clean and neat.It was simple and decorated in minimalist concept.We stayed in 2 room unit, and it has 1 sofa bed in the living room (with a comforter and a pillow).There were extra pillow in each room too.There were 2 door fridge,washer dryer,microwave and induction stove.The only challenge is the parking space especially if during the day.At night we used the available parking space just beside the building.For nasi kandar lover, you can just walk (or run) to join the long queue of Deen Maju Nasi Kandar (the sotong goreng were so nice and cheap!!) and walk to Famous Kopi Peng Aunty! 1st Avenue is also 2 blocks away, 7 E, spa and yes in Penang you got to walk a lot!Overall, I highly recommend this hotel to family with older children and elderly who can climb stairs. Staff were sooooooooo friendly and helpful.Thanks naaaa!Nanti cek mai lagi dok sini!50 stars!!
See room deals
Dear Fazrina , Greetings from PHC Hotels . Thank you for sharing your feedback with us. We are pleased to hear that you had enjoyed your stay .We look forward to welcoming you back for another memorable vacation. Best Regards , Mikayla Abdullah Revenue Manager
Love at first sight”
The room was super clean and tidy. Big enough for the 3 of us. The Hotel-Apartment concept with all the washer, dryer, kitchenette really help us during the stay. Modern on the inside, English-like design on the outside. We came during a little bit less peak hours (thank god, because the jammed in Georgetown will kill us definitely) and it makes the parking, very easy to get - just behind the building. Overall, I am so going to choose this hotel again!
See room deals
Dear Akma, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Awesome!”
When we entered the room, we were all in awe! We didn't expect the room is so spacious and equipped with all kinds of basic amenities, including a washing machine! The room is very clean. Staffs are friendly. Location are strategic, easily accessible to restaurants, malls and good food around the town. Strongly recommended and we would definitely come back and stay here again during our next visit to Penang!
See room deals
Dear See , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
Superb and worth the money”
The location is really good. It's walking distance to the komtar the top. There are many night eating stalls which are just 5 min walk. Morning eating stalls are even nearer. When i saw the negative reviews stating that it's noisy because of heavy traffic, reception not at the hotel site, it's absolutely not true. Though there are traffic around, the windows are quite sound proof. Not much sound as mention in one of the review. Reception staff are friendly, the hotel we stay can accommodate 6 adults and 1 child! The area are so clean which is to my surprise. It is comparable to a 5 star hotel in Singapore. Amenities are all provided including washing detergent. It is out of my expectation. One negative area is that there are many ants at the kitchen table which i feel is a small issue to us. It's really worth the money to stay such a big apartment which has 5 star standard. Thumbs up!
See room deals
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Tan! We're glad your stay with us was good one and that you enjoyed our services. We look forward to host you again whenever you're in Penang. Have a great day! Best regard, PHC Hotel Team
i like.phc”
this is our second time to stay phc hotel,i love the cosy ,quite ,privacy,clean hotrl and the important is the bed is very comfortable.
See room deals
Dear Swiss , Greetings from PHC Hotels . Thank you for staying at PHC Hotels and sharing your review . We are delighted to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Mikayla Abdullah Revenue Manager
Exceptional”
Very classy establishment, location is at the outskirts of Georgetown but walkable to most parts, some rooms still constructing finishing touches and housekeeping came at a weird time on first day
See room deals
Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Worth it!!”
Everything is provided in the hotel! The price is definitely up to the quality you get (as in photos).The only complain is that the check-in and check-out process is quite tedious as the hotel reception is not located in the same building. You have to call them to come to the hotel to check you in and the same goes to checking out. It takes around 30min for them to come. Over than that everything is fine. Will stay here again.
See room deals
Dear Teng , Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Excellent”
Spacious room and very happy with the facilities, can wash clothes daily too. But the paint on the wall is falling off, and also need to constantly remind staff to provide amenities for 3rd pax as what we booked for is for 3 pax room. Staff could have helped us carry our luggages up the stairs and also could have shown us how to set up the sofa bed as well. Will definitely come back again the next round we are in Penang! Happy 5 nights stay! :)
See room deals
Dear Valerie , Delightful Greetings from PHC Hotels. We are indeed very appreciative of your comments and we shall look into areas of concern. Thank you. Grace Wong Revenue Manager