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Macallum Central Hotel By PHC
Macallum Central Hotel By PHC
Macallum Central Hotel By PHC
Macallum Central Hotel By PHC
Macallum Central Hotel By PHC
Macallum Central Hotel By PHC
Macallum Central Hotel By PHC

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8.9

Excellent

975 reviews

975 reviews

See map

8.6

Excellent

Location rating score

Excellent location - 390 meters from city center
Exceptional for walking
Walkable places
Cecil Street Market

230 m

Hin Bus Depot

350 m

The Swagger Salon

350 m

1st Avenue Mall

440 m

M Mall

450 m

Popular landmarks
Khoo Kongsi

1.0 km

Armenian Street

1.0 km

Chew's Jetty

1.2 km

Cheong Fatt Tze - The Blue Mansion

1.5 km

Pinang Peranakan Mansion

1.6 km

Closest landmarks
Jd Dynamics Industrial Supplies

520 m

Komtar Complex

530 m

Asia Comic Cultural Museum

540 m

Popular Bookshop

560 m

Penang Tourist Guide Association

560 m

Macallum Central Hotel By PHC

No 51 Lebuh Macallum, Georgetown, Penang, Malaysia, 10300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

520 meters to public transportation

Top Value

Excellent room comfort & quality

990 meters to Khoo Kongsi

Facilities

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Safety deposit boxes

Concierge

Wi-Fi in public areas

Family room

Security [24-hour]

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money9.3
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.0 km

Rooms available at Macallum Central Hotel By PHC

2 Bedroom Suite with 1 King and 1 Queen
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Suite with Balcony
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 queen bed & 1 king bed
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One Bedroom Suite
...
  • Room size: 38 m²/409 ft²
  • Street view
  • 1 queen bed
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Balcony Family
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 king bed & 1 queen bed
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Deluxe 2 Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
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GARDEN DELUXE 2-BEDROOM SUITE WITH BALCONY
...
  • Balcony/terrace
  • Non-smoking
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1 bedroom Suite
...
  • Room size: 38 m²/409 ft²
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2 Bedroom Suite
...
  • Room size: 60 m²/646 ft²
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DELUXE SUITE SEPARATE ROOMS
...
    Enter dates to see prices
    Deluxe Suite
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Macallum Central Hotel By PHC?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

      What is the smoking policy at Macallum Central Hotel By PHC?

      Macallum Central Hotel By PHC does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to Macallum Central Hotel By PHC?

      The closest train, metro, or bus station to Macallum Central Hotel By PHC is Komtar Bus Terminal, 530 m away.

      What restaurants are nearby Macallum Central Hotel By PHC?

      Restaurants including Sin Lean Heang Restaurant, Pinxin Vegan Cuisine and 8 Palace Restaurant are popular in Macallum Central Hotel By PHC’s neighborhood which is known as Georgetown.

      What popular shopping places are close to Macallum Central Hotel By PHC?

      Shopping options in Macallum Central Hotel By PHC’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Cecil Street Market.

      What are popular attractions near Macallum Central Hotel By PHC?

      Macallum Central Hotel By PHC’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

      What popular natural sightseeing spots are close to Macallum Central Hotel By PHC?

      Macallum Central Hotel By PHC’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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      See map

      Explore the neighborhood

      What people love about Macallum Central Hotel By PHC

      • 10

        Exceptional

        "Excellent experience"

        mohamad

        |

        March 10, 2021

      • 9.2

        Exceptional
        Spaciousness

        "Spacious & fully equipped, very suitable for family."

        Jasmine

        |

        November 7, 2020

      • 10

        Exceptional

        "Enjoyed my stay."

        Sunil

        |

        October 14, 2020

      Property ranking|Compared to 2,319 Penang properties
      See all rankings
      Value for money score
      9.3/10
      Cleanliness score
      9.2/10
      Room size
      53 sqm.
      Service score
      8.8/10
      Better than
      98
      %
      of Penang properties
      Better than
      96
      %
      of Penang properties
      Bigger than
      95
      %
      of Penang properties
      Better than
      93
      %
      of Penang properties
      Overall rating:

      8.9

      Excellent
      975 reviews
      Cleanliness
      9.2
      Facilities
      8.7
      Location
      8.6
      Read all reviews >
      What travelers say they love:
      Clean place which easily fit
      Narrmada from Malaysia
      Group
      More about Macallum Central Hotel By PHC

      More about Macallum Central Hotel By PHC

      Macallum Central Hotel By PHC

      Macallum Central Hotel By PHC is a distinct addition to Penang and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Penang? Experiencing the best of the city's culture is easy with a stay at Macallum Central Hotel By PHC, located merely 1.5 km from Pinang Peranakan Mansion.
      All offerings provided by Macallum Central Hotel By PHC help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including safety deposit boxes. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Macallum Central Hotel By PHC.
      For health reasons, smoking is not permitted anywhere inside the hotel.
      A range of amenities is offered in guestrooms at Macallum Central Hotel By PHC. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at Macallum Central Hotel By PHC, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
      Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


      Around the property

      Don't spend all your time inside while in Penang! A full day's itinerary in Macallum Central Hotel By PHC often starts with a stop at Chew's Jetty located 1.2 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 1.4 km away, one of the most famous of all local landmarks.


      Reasons to stay here

      Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
      Compared to other accommodations in Penang, facilities here are rated higher than 95% of them.
      Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.

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      Amenities and facilities
      Excellent
      Facilities

      8.7

      Most talked about facilities

      Housekeeping

      15 mentions

      Car Park

      8 mentions

      Food & Dining

      1 mention

      Check in/Check Out

      1 mention

      Languages spoken

      • English
      • Malay

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Bottle of water

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily cleaning
      • Elevator
      • Heating in public area
      • Invoice provided
      • Luggage storage
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      Cleanliness and safety

      • Cashless payment service
      • Daily disinfection in common areas
      • Guest rooms seal after sanitization
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Staff trained in safety protocol

      For the kids

      • Family room

      Access

      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Fire extinguisher
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Available in all rooms

      • A/C
      • Complimentary coffee (instant)
      • Complimentary drinking water
      • Desk
      • Fire extinguisher
      • Free tea
      • Hair dryer
      • Kitchenette
      • Lock box in room
      • Microwave
      • Non-smoking
      • Refrigerator
      • Separate dining area
      • Separate living room
      • Shower
      • Smoke alarm
      • Sofa
      • TV [flat screen]
      • Washing machine
      • Wi-Fi [complimentary]
      Location
      No 51 Lebuh Macallum, Georgetown, Penang, Malaysia, 10300
      Excellent
      Location

      8.6

      Airports

      • Penang International Airport (PEN)
        14.0 km 21 min drive
      • Sultan Abdul Halim Airport (AOR)
        87.8 km

      Public transportation

      • Komtar Bus Terminal
        540 m
      • Pengkalan Raja Tun Uda Bus Terminal
        1.5 km

      Hospital or clinic

      • Jd Dynamics Industrial Supplies
        520 m

      Shopping

      • Gurney Plaza
        3.8 km

      Convenience store

      • 7 Eleven
        370 m

      Cash withdrawal

      • ATM
        160 m
      What's nearby

      Popular landmarks

      • Khoo Kongsi
        1.0 km
      • Armenian Street
        1.0 km
      • Chew's Jetty
        1.2 km
      • Cheong Fatt Tze - The Blue Mansion
        1.5 km
      • Pinang Peranakan Mansion
        1.6 km
      • Penang Fort Cornwallis
        2.2 km
      • Kek Lok Si Temple
        6.3 km
      • Batu Ferringhi Beach
        11.5 km
      • Entopia
        13.3 km
      • Escape Theme Park
        13.3 km

      Nearby landmarks

      • Cecil Street Market
        230 m
      • Hin Bus Depot
        350 m
      • The Swagger Salon
        350 m
      • 1st Avenue Mall
        440 m
      • M Mall
        450 m
      • SEGi University College
        450 m
      • Gama Supermarket & Department store
        490 m
      • Penang House of Music
        520 m
      • Jd Dynamics Industrial Supplies
        520 m
      • Tech Dome Penang
        520 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property does not have a reception. Guests are required to inform the property in advance of their estimated time of arrival. Guest arriving late will not be able to check in until next morning.
      • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-in until22:00
      • Check-out from08:00
      • Check-out until12:00
      • Reception open until22:00

      Getting around

      • Travel time to airport (minutes)45

      The property

      • Non-smoking rooms/floorsyes
      • Number of floors1
      • Number of rooms 10
      • Room voltage220
      • Year property opened2018

      Reviews of Macallum Central Hotel By PHC from real guests

      Provided by verified guests of Agoda
      8.9
      /
      10
      Cleanliness9.2
      Facilities8.7
      Location8.6
      Service8.8
      Value for money9.3
      High score for Penang
      Rating
      9+ Exceptional (135)
      8-9 Excellent (35)
      7-8 Very Good (32)
      6-7 Good (6)
      <6 Below Expectation (11)
      Time of the year
      Mar - May (29)
      Jun - Aug (62)
      Sep - Nov (71)
      Dec - Feb (57)
      All guests (492)
      All room types
      All languages

      Show reviews that mention 

      Showing 219 verified guest comments
      12345
      9.6
      Exceptional
      yi from China
      Family with teens
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in July 2018

      Comfortable accommodation”

      It's a newly renovated hotel apartment with a two-bedrooms apartment for two days. It's well-equipped and comfortable to live in. The entrance to a vertical road to 1St Avenu(that is Guangda). The staff service is very good. It should be noted that it is a hotel apartment property managed by PHC Company, is one of the company's properties, the first floor are shops, the second floor is a separate apartment room. So when you arrive, contact the company by phone (posted on the first floor wall) and the staff will come to check-in/check-out. Agoda's house price does not include taxes and fees, and the company will charge an additional 12 RM / day tax and 200 RM deposit.

      Reviewed August 09, 2018

      See room deals

      Dear Yi , Delightful Greetings from PHC Hotels . Thank you for sharing your wonderful experience with us and your kind compliments is highly appreciated. Meanwhile, we value your patronage and appreciate your confidence in us. Best regards, Mikayla Abdullah Revenue Manager

      Responded March 31, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      Kien from Malaysia
      Group
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 1 night in November 2018

      Value for money ”

      Highly recommended Macallum Central Hotel, the hotel is new, clean and spacious. Definitely will come for my next visit in Georgetown.

      Reviewed November 27, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      FION from Malaysia
      Family with teens
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in December 2018

      super valued! ”

      despite of no car park lot, we are very very satisfy to stay at Macallum Central Hotel. Spacious, cleanliness, nice layout! A very cozy room, new design & friendly staffs.

      Reviewed December 19, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      TENGKU from Malaysia
      Family with young children
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in March 2019

      One of the best hotel I have ever stayed in Penang!”

      At first i was worried about 2 things, parking & the lobby after read the previous reviews. But when i reached there, thank goodness the lobby are located at the hotel itself! Plus just next to my room! The parking also got no problem, we parked at the back of the hotel and the road are just renewed! Phew! The hotel was excellent! My family love staying at this hotel. They have wonderful facilities, the hotel is spacious, very clean and cosy room! They have everything includes the equipped with kitchenette! We really enjoyed our stay in this hotel and highly recommended for those who looking for hotel in Penang. Surely will come again!!

      Reviewed April 03, 2019

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      Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Tengku! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, PHC Hotel Team

      Responded July 10, 2019
      Macallum Central Hotel By PHC
      8.4
      Excellent
      Nur from Malaysia
      Group
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 1 night in March 2019

      Good Place and Value for money”

      Highly recommended Macallum Central Hotel, the hotel is new, clean and spacious. Staff very helpful. Definitely will come for my next visit in Georgetown.

      Reviewed March 19, 2019

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      Dear Nur , Delightful Greetings from PHC Hotels . We are indeed very pleased to acknowledge that you were happy with our service and the arrangements. Thank you and we look forward to your return soon Grace Wong Revenue Manager

      Responded December 11, 2019
      Macallum Central Hotel By PHC
      9.2
      Exceptional
      Chanansinee from Thailand
      Group
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 1 night in July 2018

      Nice new hotel in Georgetown ”

      Nice new hotel, well equipped with everything you may need for your stay (including washing machine!). Stayed in July 2018 and the hotel itself just opened for only 2 months. Hotel lobby is about 2 mins drive away from the hotel location (you can called the staff in advance to the hotel for checking-in or just to drop by at the reception building). The only downside of this hotel is street noises, since the place is located by the street you can hear noises from your front door and also in the living area (some also said the main bedroom is also get very noisy) but the second bedroom in the back is quiet enough for me. Anyway, this place is highly recommended if you're planning a trip to Penang.

      Reviewed July 31, 2018

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      Dear Chanansinee , Delightful Greetings from PHC Hotels . Thank you for your generous and thoughtful response. It is very gratifying to know that you feel at home with us. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! Best regards, Mikayla Abdullah Revenue Manager

      Responded August 15, 2020
      Macallum Central Hotel By PHC
      9.2
      Exceptional
      Alicia from Malaysia
      Couple
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in September 2018

      Value for Money”

      For a hotel room, that looks like a serviced apartment I think it has a great price. Just to note, the hotel lobby is located 500m away from the hotel but they mentioned they are relocating the reception to the hotel location. Also, the staff is very friendly and very efficient. The only downfall would be not the best location, as it is close to the main hotspots in Penang but not within walking distance but there are some hidden gems nearby the hotel & also, there is no carpark provided for the guest, there is an alley behind the hotel which the guest may park at but safety on your own account. Hidden Gem includes, 888 Hokkien Mee stall, Star Coffee at Noordim street and there is also a cute dog cafe within walking distance :)

      Reviewed October 01, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      9.2
      Exceptional
      Chian from Malaysia
      Group
      One Bedroom Suite
      Stayed 1 night in December 2018

      Value for money”

      One of the best hotel I have ever stayed. Facilities are tiptop ( esp their 2in1 washing+drying machine, love it!) The only 2 drawbacks would be: 1)the parkings. Parking lots are at the back lane of the hotel, only limited spaces available. 2) No reception counter, you will need to contact the PHC HQ for assistance upon check-in & out. Or, You may go to the HQ at lebuh noordin on your own to complete the process.

      Reviewed December 10, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels. We are indeed very appreciative of your comments and we shall look into areas of concern. Thank you. Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      noor from Malaysia
      Family with young children
      One Bedroom Suite
      Stayed 1 night in September 2020

      Everything is perfect but...”

      The room itself and the facilities are exceed my expectation. Applause on that. No car parking provided so you need to find it yourself behind/besides the alley/road. The only problem is that I had already notify the hotel on my late check in (around 10.15 pm). I was informed that apparently the lobby is closed after 9.40 pm and was given a phone number to call 15 minutes prior to my arrival, so that person in charge could come with the room key. I keep on calling the number given as soon as approaching Penang Bridge until arriving at the hotel but to no avail. Then only I saw the Notice at the Hotel front door and realized that there are another phone number to call regarding late check in. After standing in front of the door for around 20 minutes, the hotel person came to deliver room key and collect the deposit. Since I was there with my kids, therefore it was a very uncomfortable check in experience. Please improve on that. Thanks!

      Reviewed September 08, 2020

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      Warmest Greetings from Penang Hotel Collection! We apologise for the inconvenience caused during your stay and have ensure to review with the team the issue highlighted for immediate improvement, sincere apologies once again. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, Grace Wong PHC Hotel Team

      Responded June 15, 2022
      Macallum Central Hotel By PHC
      9.6
      Exceptional
      Maizatul from Malaysia
      Group
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 1 night in February 2020

      This hotel were perfect.”

      I come with a group of 4. We chose suite with 2 bedrooms. But in fact, the room has sofa bed so it can be max of 6 adult. The room was spacious. I had read other reviews said that the suite to be a bit noisy but to be honest, i sleep peacefully. If u sleep in master bedroom, yes it is a bit noisy. But if u in second bedroom or living room, u heard nothing from the road. The facities inside the suite is modern. I will definety stay here again if im in georgetown. This hotel is perfect.

      Reviewed February 17, 2020

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Revenue Manager

      Responded February 18, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      Supriya from India
      Group
      One Bedroom Suite
      Stayed 1 night in September 2018

      Awsome place to stay and exceptional service”

      The place is situated at Georgetown and by walking you can witness rich culture. The hotel itself was great. The service provided was exceptional at very reasonable price. We were provided with all the amenities and staff were really helpful. We really had a great time l.

      Reviewed September 21, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      9.6
      Exceptional
      Lam
      Family with teens
      One Bedroom Suite
      Stayed 3 nights in June 2019

      Great but hard to check-in. Thank you for your great service!”

      Our ONLY concern - the check in facility. We arrived after 10pm, and no one monitored the reception, we must call them via a Malaysian phone number so they could send a staff to do the check-in. It'll be really bad if you're coming to Penang without a Malaysian SIM card ready, so make sure to PREPARE a SIM card, or other means to contact the reception. Else, things were perfect, the place was clean and fully furnished. Sparkling clean bathroom. Good location, right in the heart of Georgetown.

      Reviewed June 15, 2019

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      Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Lam! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regard, PHC Hotel Team

      Responded July 02, 2019
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      Fazrina from Malaysia
      Family with teens
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 3 nights in August 2020

      Home Sweet Home in Penang”

      We felt like we are at home and the dwelling was so clean and neat.It was simple and decorated in minimalist concept.We stayed in 2 room unit, and it has 1 sofa bed in the living room (with a comforter and a pillow).There were extra pillow in each room too.There were 2 door fridge,washer dryer,microwave and induction stove.The only challenge is the parking space especially if during the day.At night we used the available parking space just beside the building.For nasi kandar lover, you can just walk (or run) to join the long queue of Deen Maju Nasi Kandar (the sotong goreng were so nice and cheap!!) and walk to Famous Kopi Peng Aunty! 1st Avenue is also 2 blocks away, 7 E, spa and yes in Penang you got to walk a lot!Overall, I highly recommend this hotel to family with older children and elderly who can climb stairs. Staff were sooooooooo friendly and helpful.Thanks naaaa!Nanti cek mai lagi dok sini!50 stars!!

      Reviewed September 01, 2020

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      Dear Fazrina , Greetings from PHC Hotels . Thank you for sharing your feedback with us. We are pleased to hear that you had enjoyed your stay .We look forward to welcoming you back for another memorable vacation. Best Regards , Mikayla Abdullah Revenue Manager

      Responded September 04, 2020
      Macallum Central Hotel By PHC
      9.6
      Exceptional
      Akma from Malaysia
      Group
      One Bedroom Suite
      Stayed 1 night in January 2019

      Love at first sight”

      The room was super clean and tidy. Big enough for the 3 of us. The Hotel-Apartment concept with all the washer, dryer, kitchenette really help us during the stay. Modern on the inside, English-like design on the outside. We came during a little bit less peak hours (thank god, because the jammed in Georgetown will kill us definitely) and it makes the parking, very easy to get - just behind the building. Overall, I am so going to choose this hotel again!

      Reviewed January 22, 2019

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      Dear Akma, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      See
      Group
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in October 2019

      Awesome!”

      When we entered the room, we were all in awe! We didn't expect the room is so spacious and equipped with all kinds of basic amenities, including a washing machine! The room is very clean. Staffs are friendly. Location are strategic, easily accessible to restaurants, malls and good food around the town. Strongly recommended and we would definitely come back and stay here again during our next visit to Penang!

      Reviewed November 02, 2019

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      Dear See , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

      Responded November 15, 2019
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      Tan from Singapore
      Family with young children
      Balcony Family
      Stayed 4 nights in June 2019

      Superb and worth the money”

      The location is really good. It's walking distance to the komtar the top. There are many night eating stalls which are just 5 min walk. Morning eating stalls are even nearer. When i saw the negative reviews stating that it's noisy because of heavy traffic, reception not at the hotel site, it's absolutely not true. Though there are traffic around, the windows are quite sound proof. Not much sound as mention in one of the review. Reception staff are friendly, the hotel we stay can accommodate 6 adults and 1 child! The area are so clean which is to my surprise. It is comparable to a 5 star hotel in Singapore. Amenities are all provided including washing detergent. It is out of my expectation. One negative area is that there are many ants at the kitchen table which i feel is a small issue to us. It's really worth the money to stay such a big apartment which has 5 star standard. Thumbs up!

      Reviewed June 23, 2019

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      Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Tan! We're glad your stay with us was good one and that you enjoyed our services. We look forward to host you again whenever you're in Penang. Have a great day! Best regard, PHC Hotel Team

      Responded July 02, 2019
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      swiss from Malaysia
      Couple
      One Bedroom Suite
      Stayed 2 nights in September 2020

      i like.phc”

      this is our second time to stay phc hotel,i love the cosy ,quite ,privacy,clean hotrl and the important is the bed is very comfortable.

      Reviewed September 16, 2020

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      Dear Swiss , Greetings from PHC Hotels . Thank you for staying at PHC Hotels and sharing your review . We are delighted to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Mikayla Abdullah Revenue Manager

      Responded September 20, 2020
      Macallum Central Hotel By PHC
      9.6
      Exceptional
      Shaun
      Couple
      One Bedroom Suite
      Stayed 2 nights in October 2018

      Exceptional”

      Very classy establishment, location is at the outskirts of Georgetown but walkable to most parts, some rooms still constructing finishing touches and housekeeping came at a weird time on first day

      Reviewed October 07, 2018

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      Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      10.0
      Exceptional
      Teng from Malaysia
      Family with teens
      2 Bedroom Suite with 1 King and 1 Queen
      Stayed 2 nights in September 2018

      Worth it!!”

      Everything is provided in the hotel! The price is definitely up to the quality you get (as in photos).The only complain is that the check-in and check-out process is quite tedious as the hotel reception is not located in the same building. You have to call them to come to the hotel to check you in and the same goes to checking out. It takes around 30min for them to come. Over than that everything is fine. Will stay here again.

      Reviewed September 11, 2018

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      Dear Teng , Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

      Responded February 19, 2020
      Macallum Central Hotel By PHC
      8.4
      Excellent
      Valerie
      Family with teens
      One Bedroom Suite
      Stayed 1 night in October 2019

      Excellent”

      Spacious room and very happy with the facilities, can wash clothes daily too. But the paint on the wall is falling off, and also need to constantly remind staff to provide amenities for 3rd pax as what we booked for is for 3 pax room. Staff could have helped us carry our luggages up the stairs and also could have shown us how to set up the sofa bed as well. Will definitely come back again the next round we are in Penang! Happy 5 nights stay! :)

      Reviewed November 05, 2019

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      Dear Valerie , Delightful Greetings from PHC Hotels. We are indeed very appreciative of your comments and we shall look into areas of concern. Thank you. Grace Wong Revenue Manager

      Responded November 15, 2019
      Macallum Central Hotel By PHC
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