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Macalister Hotel By PHC
Macalister Hotel By PHC
Macalister Hotel By PHC
Macalister Hotel By PHC
Macalister Hotel By PHC
Macalister Hotel By PHC
Macalister Hotel By PHC

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8.9

Excellent

1,378 reviews

1,378 reviews

Housekeeping105
Car Park8
Food & Dining4
See map

9.1

Exceptional

Location rating score

Exceptional location - 30 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Philomatic Society (Sun Yat Sen Memorial Centre)

150 m

Masjid Pakistan

190 m

Ghee Hiang

230 m

Penang Time Square

250 m

Anson Road Market

260 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

1.4 km

Armenian Street

1.4 km

Khoo Kongsi

1.6 km

Chew's Jetty

1.9 km

Pinang Peranakan Mansion

2.0 km

Closest landmarks
Pharmacy

100 m

Lim Skin Specialist Clinic

300 m

Church of Our Lady Sorrows

430 m

St. Paul Anglican's Church

440 m

Penang Nagarathar Sivan Temple

450 m

Macalister Hotel By PHC

No 3 Lebuh Nanning, Georgetown, Penang, Malaysia, 10400 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Located in heart of Penang

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Staff Vaccination
Hygiene Plus
100% of staff partially vaccinated

100% of on-site staff have received part of their total vaccination shots for COVID-19.

Important announcement -- "In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers those with completed vaccination passports, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.<br><br> In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.<br><br> Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result."

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Luggage storage

Shops

Coffee shop

Laundry service

Restaurants

Safety deposit boxes

This property is in high demand!

3 travelers have booked today.

Value for money9.1
Location rating9.1
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at Macalister Hotel By PHC

Signature Two Bedroom Suite
...
  • City view
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Family 2 Bedroom Suite
...
  • City view
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Deluxe 2 Bedroom Suite
...
  • City view
  • Non-smoking
  • 1 king bed & 1 single bed
Enter dates to see prices
Deluxe Twin
...
  • City view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier 2 Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed & 1 king bed
Enter dates to see prices
Deluxe King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Bedroom Premier Suite
...
  • City view
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Deluxe Two Bedroom Suite
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Deluxe Twin
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Macalister Hotel By PHC?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Macalister Hotel By PHC?

If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Macalister Hotel By PHC?

Macalister Hotel By PHC does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Macalister Hotel By PHC?

The closest train, metro, or bus station is Komtar Bus Terminal, 850 m away from Macalister Hotel By PHC.

What restaurants are nearby Macalister Hotel By PHC?

Macalister Hotel By PHC’s neighborhood is Georgetown which includes popular restaurants such as Ban Heang, Zest Bar-Cafe and Prosperous Dim Sum Restaurant.

What popular shopping places are close to Macalister Hotel By PHC?

Macalister Hotel By PHC is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and Ghee Hiang.

What are popular attractions near Macalister Hotel By PHC?

Macalister Hotel By PHC is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Macalister Hotel By PHC?

Macalister Hotel By PHC is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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See map

Explore the neighborhood

What people love about Macalister Hotel By PHC

  • 9.6

    Exceptional

    "it’s a really great stay."

    JIA

    |

    June 23, 2022

  • 9.2

    Exceptional
    Location

    "Splendid hotel, very nice location."

    Septian

    |

    June 23, 2022

  • 8.4

    Excellent
    Staff 

    "Staff were always helpful and friendly."

    Clarence

    |

    June 21, 2022

Property ranking|Compared to 2,319 Penang properties
See all rankings
Value for money score
9.1/10
Cleanliness score
9.3/10
Service score
9.2/10
Location score
9.1/10
Better than
97
%
of Penang properties
Better than
97
%
of Penang properties
Better than
96
%
of Penang properties
Better than
95
%
of Penang properties
Overall rating:

8.9

Excellent
1,378 reviews
Cleanliness
9.3
Facilities
8.3
Location
9.1
Read all reviews >
What travelers say they love:
Location is great, plenty of food nearby.
Jian from Malaysia
Family with older children
More about Macalister Hotel By PHC

More about Macalister Hotel By PHC

Macalister Hotel By PHC

Take a good wander and unveil the wonder of Penang with a stay at Macalister Hotel By PHC. Explore the genuine Penang that most travelers never see, with a stay at Macalister Hotel By PHC -- located only 1.9 km from Pinang Peranakan Mansion.
Have a hassle-free trip while enjoying the services and amenities offered by Macalister Hotel By PHC. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Macalister Hotel By PHC makes it easy to plan your day trips, sightseeing, and more around Penang. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at Macalister Hotel By PHC thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Macalister Hotel By PHC from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Macalister Hotel By PHC even come with extra design features such as a separate living room. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Macalister Hotel By PHC offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the salon, located right at the hotel. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Penang with Macalister Hotel By PHC as your base. Multiple day trip options await you and your travel group close to Macalister Hotel By PHC, starting with visits to Chew's Jetty located just 1.9 km away. Cheong Fatt Tze - The Blue Mansion is located 1.4 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 97% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 96% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

7 mentions

Food & Dining

3 mentions

Car Park

2 mentions

Check in/Check Out

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Daily cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Taxi service

Available in all rooms

  • A/C
  • Alarm clock
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Seating area
  • Shower
  • Soundproofing
  • Towels
  • TV [flat screen]
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Location
No 3 Lebuh Nanning, Georgetown, Penang, Malaysia, 10400
Exceptional
Location

9.1

Airports

  • Penang International Airport (PEN)
    14.4 km
  • Sultan Abdul Halim Airport (AOR)
    87.1 km

Public transportation

  • Komtar Bus Terminal
    850 m
  • Pengkalan Raja Tun Uda Bus Terminal
    2.1 km

Hospital or clinic

  • Pharmacy
    100 m

Shopping

  • Gurney Plaza
    2.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    1.4 km
  • Armenian Street
    1.4 km
  • Khoo Kongsi
    1.6 km
  • Chew's Jetty
    1.9 km
  • Pinang Peranakan Mansion
    2.0 km
  • Penang Fort Cornwallis
    2.4 km
  • Kek Lok Si Temple
    5.8 km
  • Batu Ferringhi Beach
    10.4 km
  • Entopia
    12.4 km
  • Escape Theme Park
    12.4 km

Nearby landmarks

  • Pharmacy
    100 m
  • Philomatic Society (Sun Yat Sen Memorial Centre)
    150 m
  • Masjid Pakistan
    190 m
  • Ghee Hiang
    230 m
  • Penang Time Square
    250 m
  • Anson Road Market
    260 m
  • Lim Skin Specialist Clinic
    300 m
  • The One Academy Penang
    310 m
  • Sentral Technology College Penang
    340 m
  • KDU College Penang
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Travel time to airport (minutes)25

Extras

  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors2
  • Number of restaurants0
  • Number of rooms 26
  • Room voltage220
  • Year property opened2019
  • Most recent renovation2019
Property announcements

In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers those with completed vaccination passports, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Reviews of Macalister Hotel By PHC from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.3
Location9.1
Service9.2
Value for money9.1
High score for Penang
Rating
9+ Exceptional (280)
8-9 Excellent (49)
7-8 Very Good (53)
6-7 Good (10)
<6 Below Expectation (9)
Time of the year
Mar - May (70)
Jun - Aug (84)
Sep - Nov (128)
Dec - Feb (119)
All guests (878)
All room types
All languages

Show reviews that mention 

Showing 401 verified guest comments
12345
9.6
Exceptional
Farah from Malaysia
Family with young children
Deluxe King
Stayed 3 nights in September 2019

Beyond Expectation and Totally Recommended!”

Enjoyed our stay in the Deluxe King Room. For about RM400++ for 3 nights, I think I’ve hit jackpot. The room size was great for 2 adults and a preschooler. The bed was comfy (with huge and more than enough pillows too). The linen, carpet, furniture, bathroom were really clean. The ambiance of the hotel was topnotch for a pretty cheap hotel. All the staffs there were friendly, and helpful too. I love how they greeted us every time they saw us in the reception area and made conversation especially the malay staff. As for the location, it is located in the heart of Georgetown but parking space is very limited and that was why we preferred to go around Penang with Grab (to save the parking spot 😂). As for nearby food hawkers, a lot of Non-Halal food stalls so for us Muslims it was not an option but to go somewhere further to look for Halal food. But all in all, it was a great experience for us staying in this hotel. Would be our choice if we ever come by Penang again.

Reviewed September 21, 2019

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Dear Ms Farah , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.6
Exceptional
Alicia from Australia
Group
Deluxe 2 Bedroom Suite
Stayed 4 nights in December 2019

Warm hospitality ”

I love boutique hotels like Macalister Hotel because you get that personal touch. The front of desk staff are so kind and friendly. The room was great value for money too. It’s a functional space. Travelling with my parents it was good to have my own room. The people that worked at this separate business, I think bread story or bread history, could have been a bit more flexible. One morning we didn’t have breakfast because the cook had an accident in the morning. My dad asked for a second cup of coffee and they said no because it is only one cup per person,- though we didn’t have breakfast. So some flexibility and open mind ness would have been appreciated. They are a bit slow with food service but on the morning I was leaving and had to be at the airport I did ask them to hurry and they were quite quick. I have to make note that on the morning we couldn’t have breakfast the hotel staff at the hotel were so apologetic and organised a lunch free of charge for us which was great!

Reviewed January 03, 2020

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Dear Alicia , Delightful Greetings from PHC Hotels . Thank you for your comments about your stay with us! Please accept our apologies for the incident happens due to breakfast time being delayed . We are glad to hear that you are happy with our Hotel staff service . We look forward to welcoming you back to the hotel in the near future. Many thanks, Grace Wong Revenue Manager

Responded January 06, 2020
Macalister Hotel By PHC
9.6
Exceptional
Terence from Singapore
Solo traveler
Deluxe King
Stayed 1 night in August 2019

King Size Room. New Boutique Hotel”

Design top notch both interior and external. Cleanliness 5 star Room facility so modern from the wall to the bed to the mirror stand and shower room. Even the shower head is of highest quality. Better than some of the 5 star hotels. Location wise inside town. Walk to Komtar n Prangnin Mall 15 mins. Plenty of good food around especially opposite the hotel at night. U can have all famous Penang food in the place. Can GRAB car to travel around Georgetown all cost standard RM5 per ride. Fan take CAT bus which is free but have to wait for 20mins for a bus. To sum up it's hard to find such a new and clean hotel nowadays with that price. Will love to stay again for sure !!

Reviewed August 21, 2019

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Dear Mr Terence , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.2
Exceptional
Jennifer from Singapore
Family with young children
Deluxe King
Stayed 2 nights in October 2019

Great Hotel, Great Location”

We had a wonderful stay at this property. We were two adults and one 8 year old child. The property was located in a prime location just on the border of George Town. There is a great breakfast place just across the street at the local food stall. We really enjoyed our spa treatments at Legacy Spa. Please check out Urban Daybreak for a sumptuous breakfast one morning. The Macalister is close to all these great spots in Penang! Note, this hotel did not have a rollaway bed or a pool, so keep that in mind when choosing your hotel with children. We'd stay again for sure.

Reviewed October 18, 2019

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Dear Jennifer , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded November 15, 2019
Macalister Hotel By PHC
9.2
Exceptional
Izzati from Malaysia
Family with young children
Family 2 Bedroom Suite
Stayed 1 night in July 2020

Great stay and facilities”

I stayed in the Family 2 Bedroom Suite, a great room with a great layout, everything was sparkling clean, the furniture was new. The stay and the stay were all very helpful, polite and very warm. Despite having top-notch service and great rooms, the only flaw of the stay is there is no parking provided. You would need to park at your own risk, note there are not much parking space in front of the hotel, plenty more around the corner. Having to a find a parking spot, you will also need to pay the parking fee of RM6 per day, non refundable. Other than parking, I would recommend this hotel for having such nice ambiance, will definitely come back to try other PHC hotels. Bravo!

Reviewed July 14, 2020

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Dear Izzati , Greetings from PHC Hotels. We are delighted to have you and your family to stay with us during your recent trip.Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, Mikayla Abdullah Revenue Manager

Responded July 18, 2020
Macalister Hotel By PHC
8.0
Excellent
Aldila from Indonesia
Solo traveler
Deluxe King
Stayed 1 night in December 2019

Great room and location, not the best service”

Ive stayed here a couple of times already. Personally I really love the room, its not too small, perfect size, good tv channel and comfortable bed. Ive stayed at all phc hotels before and this one is my fav choice when I travel alone. The cons, first are the facilities. They dont have fridge, not even a mini fridge. No laundry room or such. So its just a typical hotel with nothing in it, hence it’s not suitable for long stay. The second one is the staff, as I mentioned, ive stayed here a few times already and have tried other phc hotels, the staff here was by far the most unhelpful. There is one or two that are helpful, but the executive and manager were not. And ive dealt with a rude front desk at hutton phc before, but it’s disappointing here because this place is my fav. Aside from that, this place is good if you travel for a short period of time and esp for solo travelers

Reviewed December 16, 2019

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Dear Aldila , Delightful Greetings from PHC Hotels. We are indeed very appreciative of your comments and we shall look into areas of concern. Thank you. Grace Wong Revenue Manager

Responded January 06, 2020
Macalister Hotel By PHC
10.0
Exceptional
Melanie from Malaysia
Family with young children
Deluxe King
Stayed 1 night in August 2019

All is Good. ”

We booked the Deluxe King and Family Suite. Everything is good with this hotel. Staffs are friendly and helpful. Amenities provided by the hotel is good. Cleanliness is best too. Only set back for the Deluxe room was the toilet. It got overflowed but the moment we told the staff the next morning, they got it fixed immediately. However, it seems to be the only problem with this hotel as other room we heard was having the same problem. Hope this hotel management will look into this matter and solve the issue once and for all. Other than that, it was a great stay. Will definitely stay here again on our next trip to Penang.

Reviewed August 21, 2019

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Dear Ms Melanie , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
10.0
Exceptional
Melanie from Malaysia
Family with young children
Family 2 Bedroom Suite
Stayed 1 night in August 2019

Outstanding Comfortable Hotel in Good Location. ”

We booked the Deluxe King and Family Suite. Everything is good with this hotel. Staffs are friendly and helpful. Amenities provided by the hotel is good. Cleanliness is best too. Only set back for the Deluxe room was the toilet. It got overflowed but the moment we told the staff the next morning, they got it fixed immediately. However, it seems to be the only problem with this hotel as other room we heard was having the same problem. Hope this hotel management will look into this matter and solve the issue once and for all. Other than that, it was a great stay. Will definitely stay here again on our next trip to Penang.

Reviewed August 21, 2019

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Dear Ms. Melanie , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.2
Exceptional
YAEL from Malaysia
Couple
Premier King
Stayed 1 night in September 2020

Amazing hotel”

Nestled in the most perfect location in Penang town. Clean and very spacious modern room. Very happy with my stay in this hotel. Definitely will stay at this hotel in my next visit to Penang. I highly recommend this hotel. If you drove down to Penang, parking may be a slight issue as parking bays are at the liberty of what's available by the roadside - but a non-issue for me as the hotel is simply amazing.

Reviewed January 07, 2021

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Dear Yael , Greetings from PHC Hotels . Thank you for staying at PHC Hotels during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to PHC Hotels Penang. Kind regards Mikayla Abdullah Revenue Manager

Responded January 17, 2021
Macalister Hotel By PHC
10.0
Exceptional
Gayathiri from Malaysia
Family with young children
2 Bedroom Premier Suite
Stayed 2 nights in October 2019

Excellent stay!”

The suite was excellent and exactly like how it was pictured. Afiefy, the hotel staff was very pleasant and helpful throughout our stay. Thank you to the hotel staff and the management, we had a wonderful stay at the hotel. We would love to stay again at the Macalister Hotel.

Reviewed October 31, 2019

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Dear Gayathiri , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded November 15, 2019
Macalister Hotel By PHC
10.0
Exceptional
Goh from Singapore
Solo traveler
Deluxe King
Stayed 1 night in March 2020

Exceptional”

Spent a night at this hotel during my stay in Penang. Have to say, overall, i was very impressed. Check in was in a breeze, but do take note that the check in time is 3pm. Hotel location is very convenient and its near many popular eatery. The room was really spacious but at the same time very cosy. It is definitely one of the better hotel that I have stayed in. The hotel has its own place for breakfast, just right beside the lobby. highly recommend place for accommodation while in Penang!

Reviewed March 06, 2020

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Dear Goh , Delightful Greetings from PHC Hotels . Thank you for sharing your wonderful experience with us and your kind compliments is highly appreciated. Meanwhile, we value your patronage and appreciate your confidence in us. Best regards, Mikayla Abdullah Revenue Manager

Responded March 31, 2020
Macalister Hotel By PHC
9.2
Exceptional
Claudia
Family with young children
Signature Two Bedroom Suite
Stayed 4 nights in August 2019

New hotel”

New hotel, very sleek and stylish yet cosy. The family room for 2 adults and 2 children was spacious enough for a few nights. The master bedroom’s high ceiling had a wow factor. Confortable beds, nice bathroom with excellent water pressure, AC, kitchenette and toiletries supplied. There’s a nice western style coffee shop by the lobby and across the road there’s a tasty local food court. Staff friendly and helpful. Only slight disturbance was very loud music around midnight for a couple of hours... the hotel should have a word about this with the next door venue.

Reviewed August 27, 2019

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Dear Mr Claudia , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.6
Exceptional
Chen from Singapore
Group
Deluxe King
Stayed 1 night in November 2019

Satisfied with hospitality of the staffs there. ”

I was delighted by the friendliness of the staffs there, speaks well and explained all of the rules and regulations of the hotel patiently. Checking in and out of the hotel was smooth. The rooms are pretty much the same as what you see from the photos on the listings. Rooms are clean. However, if i am not wrong, they only provide the toothbrush kit only when requested. So do feel free to request from them. There a few places to eat nearby the hotel and even massage places. About 5-10mins walk to New Lane. I would love to stay here again for my next trip.

Reviewed November 14, 2019

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Dear Chen , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded November 15, 2019
Macalister Hotel By PHC
8.4
Excellent
Lina from Singapore
Group
Deluxe King
Stayed 3 nights in September 2019

Convenient, Clean and Comfortable ”

Stayed for 3 nights. Convenient to eateries just in front and all over the vicinity. To get around, we took grab. Didn't have a drop off / pick up point since it is small hotel. Was a little inconvenient when it was raining outside. The road just in front was a busy one. Very clean and comfortable, like the design and decor of the room which makes the stay very pleasant. The staff were very helpful and friendly, am very satisfied with what Penang Hotel Collection had to offer.

Reviewed September 23, 2019

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Dear Ms Lina , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.6
Exceptional
Chik from Hong Kong SAR, China
Family with teens
Signature Two Bedroom Suite
Stayed 5 nights in September 2019

Wonderful stay”

Clean and neat hotel located at Macalister Street. Surrounding by lost of street food. Staff are friendly and helpful. Highly recommended. Will definitely coming back.

Reviewed September 10, 2019

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Dear Mr Chik , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
8.0
Excellent
Christine from Malaysia
Couple
Deluxe King
Stayed 3 nights in August 2019

Perfect stay with good location in Georgetown, ”

1. Excellent interior designed and renovated new hotel, cosy and pleasant room 2. Friendly and helpful staffs, with good services and big smiles on faces 3. Good amenities provided, best cleanliness 4. Good location with walking distance to New Land night market, food centre right at the doorstep, most of the famous food places and attractions are within walking distance 5. Easily to book a grab to go around Will definitely stay here again for the next trip to Penang ;D

Reviewed August 25, 2019

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Dear Ms Christine , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
10.0
Exceptional
Goh from Malaysia
Group
Family 2 Bedroom Suite
Stayed 1 night in August 2019

It’s a great stay”

This was such a great place.You should come too.The staff here are very nice and friendly people.Highly recommended to those who travel to Georgetown.

Reviewed August 19, 2019

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Dear Goh , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
10.0
Exceptional
Li from Malaysia
Couple
Premier King
Stayed 2 nights in August 2019

Very cosy and great location”

The hotel was very new and clean, the rooms were cosy and the hotel itself is well located in Georgetown, close to many delicious food joints that are the main attractions of Penang.

Reviewed August 16, 2019

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Dear Mr Li , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
9.2
Exceptional
Firdaus from Malaysia
Couple
Premier King
Stayed 2 nights in January 2020

Great Stay”

Stayed here for two nights, worth it! The hotel is in newly renovated building and come with very contemporary design (I wish all old buildings in Penang are well managed this way). The hotel don’t have much facilities but I guess that’s why it’s rated 3 stars. The staff was nice, very professional and good hospitality services. The only downside during my stay was poor WiFi spec, no slippers, shavers, tooth brush(upon request). At least they could have made some notes in the room that these items are upon requests. Aside, I find the room & bedsheet has unwelcoming smells.

Reviewed January 21, 2020

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Dear Guest, Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager

Responded February 19, 2020
Macalister Hotel By PHC
9.2
Exceptional
Celine from Malaysia
Couple
Deluxe King
Stayed 3 nights in August 2019

Value for money with modern design”

The hotel has just been opened for a month plus so everything was very new and clean. The size of the hotel room was bigger than I expected so the whole stay was very comfortable for me. I particularly love the modern design of the rooms (we're talking black basins and black showers here. My favourite color 🤩). The hospitality which we received there was great as well. All the staff were very helpful! Definitely recommend this hotel to holiday goers.

Reviewed September 04, 2019

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Dear Ms Celine , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

Responded September 26, 2019
Macalister Hotel By PHC
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