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The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

Removed from saved list

8.5

Excellent

2,146 reviews

2,146 reviews

Housekeeping89
Car Park18
View13
See map

9.1

Exceptional

Location rating score

Exceptional location - 50 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
George Town

110 m

Popular Bookshop

130 m

Tech Dome Penang

140 m

Gama Supermarket & Department store

140 m

Komtar

140 m

Popular landmarks
Armenian Street

820 m

Khoo Kongsi

900 m

Cheong Fatt Tze - The Blue Mansion

1.1 km

Chew's Jetty

1.2 km

Pinang Peranakan Mansion

1.4 km

Closest landmarks
Penang Tourist Guide Association

130 m

Komtar Complex

200 m

Penang Road

220 m

Forestry Department

220 m

Prangin Mall

250 m

2020

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

Jalan Magazine, Georgetown, Penang, Malaysia, 10300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 4-star property features fitness center to make your stay more indulgent and memorable.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Airport transport

Excellent view

200 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Game room

Check-in/out [express]

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money8.7
Distance to city center0.4 KM
Location rating9.1
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

The Splendor Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
The Classic Business Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
The Baroque Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
The Deluxe Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds & 1 sofa bed
Enter dates to see prices
The Serene Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
The Razzle Business Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
The Razzle Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Premium City View King Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Rooms
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Penang with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

Children can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

Can special events be hosted at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites). Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for wireless internet and in-house planning are offered to help your event go smoothly.

Can business events be hosted at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

On-site venues and convenient event services make The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the serviced apartment can accommodate up to 36 people. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The closest train, metro, or bus station to The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) is Komtar Bus Terminal, 150 m away.

What restaurants are nearby The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)’s neighborhood is Georgetown which includes popular restaurants such as Wayercolor, Wembley Cafe and Texas Chicken.

What popular shopping places are close to The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and Gama Supermarket & Department store.

What are popular attractions near The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)?

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

  • 9.6

    Exceptional

    "Value for money, suitable to small family and good serviced"

    I-

    |

    August 5, 2022

  • 9.2

    Exceptional

    "I love how exclusive the room looks to me."

    Nurul

    |

    August 2, 2022

  • 7.6

    Very good

    "Room was good, got upgraded to Baroque from Splendor by hotel."

    Yoong

    |

    July 30, 2022

Property ranking|Compared to 2,418 Penang properties
See all rankings
Location score
9.1/10
Value for money score
8.7/10
Room size
45 sqm.
Cleanliness score
8.7/10
Better than
95
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
93
%
of Penang properties
Better than
92
%
of Penang properties
Overall rating:

8.5

Excellent
2,146 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.1
Read all reviews >
What travelers say they love:
Spacious room, fast wi-fi facilities.
WIRA from Malaysia
Family with young children
More about The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

More about The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) is a distinct addition to Penang and a smart choice for travelers. This serviced apartment is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go beyond the touristy and get deeper into the offerings of Penang with a stay at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites), located merely 1.3 km from Pinang Peranakan Mansion.
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Exploring Penang is made even more convenient with the car hire services available at the serviced apartment.
If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites). Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. A night in at the serviced apartment's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) with all the activities and facilities provided. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.


Around the property

Take advantage of the opportunity to explore Penang while in the city. There are lots of things you and your travel group can do near The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites), starting with visits to Chew's Jetty just 1.1 km away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 1.0 km away.


Reasons to stay here

This serviced apartment beats 93% of accommodations in the city on value for money.
This serviced apartment scores higher than 92% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 95% of other options in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

42 mentions

Breakfast

7 mentions

Swimming Pool

6 mentions

Car Park

6 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Karaoke
  • On-site entertainment

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Lock box in room
  • Microwave
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
Location
Jalan Magazine, Georgetown, Penang, Malaysia, 10300
Exceptional
Location

9.1

Airports

  • Penang International Airport (PEN)
    14.4 km 23 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.4 km

Public transportation

  • Komtar Bus Terminal
    160 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.4 km

Hospital or clinic

  • Watsons
    320 m

Shopping

  • Gurney Plaza
    3.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Armenian Street
    820 m
  • Khoo Kongsi
    900 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Chew's Jetty
    1.2 km
  • Pinang Peranakan Mansion
    1.4 km
  • Penang Fort Cornwallis
    1.9 km
  • Kek Lok Si Temple
    6.4 km
  • Batu Ferringhi Beach
    11.1 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km

Nearby landmarks

  • George Town
    110 m
  • Popular Bookshop
    130 m
  • Penang Tourist Guide Association
    130 m
  • Tech Dome Penang
    140 m
  • Gama Supermarket & Department store
    140 m
  • Komtar
    140 m
  • Komtar Bus Terminal
    160 m
  • Asia Comic Cultural Museum
    160 m
  • The Swagger Salon
    170 m
  • Penang House of Music
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from11:00
  • Check-out until11:00

Getting around

  • Airport transfer fee80 MYR
  • Distance from city center0.4 KM

The property

  • Number of bars/lounges1
  • Number of restaurants0
  • Number of rooms 96
  • Year property opened2018

Reviews of The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities7.9
Location9.1
Service8.5
Value for money8.7
High score for Penang
Rating
9+ Exceptional (282)
8-9 Excellent (89)
7-8 Very Good (122)
6-7 Good (39)
<6 Below Expectation (61)
Time of the year
Mar - May (119)
Jun - Aug (135)
Sep - Nov (89)
Dec - Feb (250)
All guests (1,561)
All room types
All languages

Show reviews that mention 

Showing 593 verified guest comments
12345
9.2
Exceptional
Qairul
Group
The Deluxe Suite
Stayed 3 nights in January 2019

Great place and value for money”

I had a wonderful stay here in M Summit. But this doesn’t call themselves as a hotel. Its more of an apartment suite. The “hotel” doesn’t come with a drop-off/pickup point in the main lobby. The staff at the rooftop bar was friendly and cheerful. The main lobby/reception area staff should learned from the female staff at the rooftop bar. The room was clean and bed was comfy. Do buy your own soap/shampoo as theirs are not up to standard. Feels cheap. But overall, great stay, fast wifi.

Reviewed January 12, 2019

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Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. We will definitely learn from your suggestion and will follow up with our management to take action and improve our quality. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day!

Responded March 08, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Siew from Malaysia
Couple
The Splendor Suite
Stayed 3 nights in April 2019

High recommended hotel”

Have a nice trip for 3 nights at M Summit 191. Nice room and service provided. High technology carpark and nice staff to assist all the time. Located just right opposite Komtar and it is very convenience.

Reviewed May 01, 2019

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Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. We're much appreciate that our rooms, car park, staff and location have entertained you well and let you felt much more convenient during your stay. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

Responded May 03, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
8.0
Excellent
Peh from Malaysia
Couple
The Splendor Suite
Stayed 1 night in April 2019

The room is worth for the price and very comfortable”

Overall for the stay I very satisfy and I feel it like home , I love it so much and I will come again. Can do some group gathering , small birthday celebration and more but I love the sofa bed so much... The cleanliness need improve , the sofa bed got some dust and the bed got a little stain , the bathrobes also hv some stain and hair on it. Shower head need to fix it , toothpaste and the others need to check. Hv 2 set toothbrush and toothpaste but 1 toothpaste is dry up. The staff is very friendly and serve us well , good job keep continue and be greater. But I like it so much , thank you M Summit 191 given us a sweet stay for birthday celebration

Reviewed April 19, 2019

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Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Our management would like to apologize to you due to the issues you had encountered during your stay in our hotel suites. Our management is very disappointed that we didn't not perfectyl fulfill our quality and yours expectation. We will definitely look into it and take action on it. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

Responded April 20, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
8.8
Excellent
Patrick from Singapore
Solo traveler
The Baroque Suite
Stayed 3 nights in July 2019

BIG BIG room with kitchen, living room and excellent toilet....”

It is in the central of Georgetown, close to the KOMTAR. Its location is excellent. The suite is VERY BIG and it is extremely comfortable to live in it. There are 2 TV, one in the living room and one in the bedroom. The bed was very comfortable too. I will try the rest of the suites (different designs) the next time. However, there was no bathtub. +_+ It would be better with a bathtub in the room. Another thing that they can improve is the quality of breakfast in the hotel, maybe Penang street food is so good that the hotel breakfast pales in comparison. ^__^

Reviewed July 13, 2019

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Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Responded July 16, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.2
Exceptional
Zain from Malaysia
Family with young children
Stayed 2 nights in December 2020

Great spacious suite. BUT Noisy higher floors ”

Great location, spacious suite (1 room, 2 toilet/shower, living area with sofa bed, and pantry/dining area with dining table. Even has a projector screen built in in dining area. Love our 4 days 3 nights stay here at really great holiday bargain (travel local promotion!) parking facility is also super cool, where your car is whisked away into an automated elevated parking system. walking distance to most of the popular eateries in Georgetown. Just be cautioned to avoid staying in suites at the higher floors. It can get really noisy when the ventilation shafts kicks in. Sounds like sitting next to airplane wing during takeoff. the noise would only subside around 1am in the morning. ask for the lower floors to avoid this, which the hotel cordially provided us after we complained about the noise in the 19th floor. had trouble sleeping that first night. thanks to hotel staff for changing our room to a more quiet one. at level 10.

Reviewed December 30, 2020

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Dear Zain, thank you for your generous review score. We are glad to hear that you enjoyed our suites. We apologise that our sound insulation of the suites did not meet your expectations. We will look into this matter immediately. Thank you for choosing us. We hope to see you again in the near future and stay safe!

Responded February 05, 2021
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.6
Exceptional
Hassan from Malaysia
Couple
The Deluxe Suite
Stayed 2 nights in December 2018

Great Place”

Stayed for 2 nights. The room was spacious and clean, rather enjoyed having an apartment style place for the reasonable price. The hotel is at a great location in Georgetown where you can travel by foot to all the streets for the street art and all the great food. The parking is interesting, although it can be hassle to get in with a large car in view of the tight space to get in. Staff were friendly and helpful especially the parking attendants. Overall, definitely enjoyed the hotel and most probably stay again when in Penang.

Reviewed January 02, 2019

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Dear Guest ,thanks for your comments , our hotel very appreciated for your support and praise . Last but not least, our hotel hope that you can continue to support us and wish you have a wonderful day :)

Responded January 04, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Sean from Singapore
Family with teens
The Deluxe Suite
Stayed 5 nights in May 2019

Comfortable & Memorable Stay Experience”

Firstly, I had stayed at this hotel together with my family members from 15 to 20 May 2019 and I must say that this hotel really made us feel like home. Not only are our apartments very spacious which provides us with more than enough space to place our belongings and also walk around comfortably but our apartments were also very clean and tidy. The simple wooden design of our apartments also gave us a very relaxing vibe. Most importantly, every apartment comes with a living room, a bedroom and an ensuite bathroom which is hard to find in Penang at an affordable price. Secondly, this hotel is being situated in George Town which makes travelling to many must visit places in the vicinity so much convenient. We are all very impressed with the automated carpark system in this hotel as well (the first of its kind in Penang). Lastly, the staff members working in this hotel were all very polite and friendly during our stay there. Will definitely recommend this hotel and stay there again =D

Reviewed May 27, 2019

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Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day!

Responded May 31, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Sean from Singapore
Family with teens
The Splendor Suite
Stayed 5 nights in May 2019

Comfortable & Memorable Stay Experience”

Firstly, I had stayed at this hotel together with my family members from 15 to 20 May 2019 and I must say that this hotel really made us feel like home. Not only are our apartments very spacious which provides us with more than enough space to place our belongings and also walk around comfortably but our apartments were also very clean and tidy. The simple wooden design of our apartments also gave us a very relaxing vibe. Most importantly, every apartment comes with a living room, a bedroom and an ensuite bathroom which is hard to find in Penang at an affordable price. Secondly, this hotel is being situated in George Town which makes travelling to many must visit places in the vicinity so much convenient. We are all very impressed with the automated carpark system in this hotel as well (the first of its kind in Penang). Lastly, the staff members working in this hotel were all very polite and friendly during our stay there. Will definitely recommend this hotel and stay there again =D

Reviewed May 27, 2019

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Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day!

Responded May 31, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Nicholas from Singapore
Business traveler
The Baroque Suite
Stayed 1 night in January 2020

Totally a hotel for Business use ! ”

Was there for business, stayed in M Summit, one of the best business hotel that i ever stayed in. High Speed Internet, Hugh conference tables, Projector Screen, Separate living area from room. Breakfast was delicious too !

Reviewed January 28, 2020

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Dear Valued Guest, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your compliments on the aspects of our hotel. We are glad that our facilities and amenities have been well used. Thank you for your visit and we hope to see you again in the near future. With much appreciation, Ken M., Special Officer to the M.D cum Acting G.M

Responded February 04, 2020
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
8.8
Excellent
Norazman from Malaysia
Family with young children
The Serene Suite
Stayed 2 nights in December 2019

Excellent”

We had a stayed for a 3nights at the hotel. The 1st impressions to see the facade was very amazing, newly built and further more most well coming entrance and easy to laocate. The hotel was located at the heart of Georgetown and most of the aminities and malls are within walkable distance. The hotel provided with modern car lift storage compartment and its cool the see where our car was kept safely and organize. Most of the hotel aminities were good and new with modern interior setup. Bed and pillow provided are nice n comfy. Toilet is very clean. Check in and out was very fast. Price is affordable and fair comparing to hopitality given. Apart from everything good there is still room for improvement such as at the font desk to intertain, more welcoming greeting and explanation further to hotel information to the guest and should the hotel come with welcoming drink or sweet after reach the hotel after our long travel from Kuala Lumpur. Look forward to stay again in near future.

Reviewed January 05, 2020

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Dear Mr. Norazman, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our hotel. I will relay your message to our front office team and we hope that we can meet your expectations the next time you visit us. With much appreciation, Ken M., Special Officer to the M.D cum Acting G.M

Responded January 22, 2020
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
XUE from Malaysia
Couple
The Baroque Suite
Stayed 1 night in April 2018

Clean, spacious room”

New hotel. Big suite room. We have a very enjoyable experience with M summit. Convenient auto parking.

Reviewed April 22, 2018

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Thanks for your comment , we very appreciated for your praise ,our hotel hope that you can stay again with us and have a nice day :)

Responded October 17, 2018
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Huishan from Singapore
Couple
The Deluxe Suite
Stayed 2 nights in February 2019

Very very good ”

This hotel is pretty new, and hence the facilities are very new as well. Room is exactly as shown in pictures, and the sofa bed in the living room was absolutely the best. It was good that the TV had fox movies, so we had some time to rest on the sofa bed and watch movies at the same time. The hotel staff were very nice, check in was fuss free, and if you would like to extend your check out time, the staff were very chill about it as well. Usual check out timing should be 12pm, but guests are allowed to extend till 1pm at no additional charge. The location is very near to the happening areas in georgetown, with 3 large malls and a supermarket nearby, the accommodation is in a very convenient location. My friend and I really enjoyed our stay there! One thing if I had to nitpick would be that the level lobby is quite warm and ventilation seems weak, but since we only walk there when we go in and out of our accoms, its all good :)

Reviewed February 23, 2019

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Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Regarding on our looby ventilation issue, we will definitely look into it and direct pass to our management to follow up and take action. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day!

Responded February 28, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.6
Exceptional
Wei from Malaysia
Business traveler
The Baroque Suite
Stayed 2 nights in November 2019

It will be my 2nd home”

Probally one of the best hotel i had stayed in Penang. It feels like home. For the money you paid, you get MORE than just a room. Infact, you get a full suite with spacious living room, dining room, kitchenette and bedroom. It is worth every penny paid. It's location is great with plenty of food and malls within walking distance.

Reviewed January 02, 2020

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Dear Mr. Wei, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are pleased to know that you enjoyed your stay here and we hope to see you again soon! With much appreciation, Ken M., Special Officer to the M.D cum Acting G.M

Responded January 22, 2020
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
6.8
Good
Rachel from Singapore
Group
The Serene Suite
Stayed 2 nights in March 2019

RT & JF from Singapore”

Our second time at this hotel with the first being 1.5 months ago which was quite a disaster. The second stay was like a sauna upon check-in. The bedroom was still warm even after we returned from dinner on our 2-night stay. The attached bathroom was like a sauna too due to the spotlights which made it stuffy and unbearable. To make things worse, the bedroom was way much noisier than our first stay which affected our sleep at night. Though centrally located with easy access, we will not go back to M Summit 191, neither will we recommend to our friends.

Reviewed April 04, 2019

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Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your reply. Please accept our deeply apologies regards on the issues you have met during you stay in our hotel. Our management will definitely look into it and take action directly. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! Kind Regards, The Management

Responded April 12, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.6
Exceptional
Renard from Malaysia
Solo traveler
The Classic Business Suite
Stayed 1 night in July 2019

Penang Trip”

Made a short trip to Penang and couldn’t have asked for a better place to stay. Location is extremely convenient and the executive suite is just perfect! Even comes with a projector screen 📺

Reviewed July 31, 2019

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Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Responded August 02, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
10.0
Exceptional
Aida from Malaysia
Family with young children
The Razzle Business Suite
Stayed 1 night in March 2018

new hotel, great location & worth it!”

Managed to grabbed good deal for Razzles Suite, totally worth it! Staff were so cooperative, i was so impressed with the car park lift automated, first in Penang.

Reviewed April 02, 2018

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Thanks for your comment , our hotel very thankful for your praise and we hope that you can stay again with us and have a good day :)

Responded October 17, 2018
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.2
Exceptional
Chin from Malaysia
Group
The Baroque Suite
Stayed 2 nights in January 2020

Excellent Hotel!”

The Baroque Suite room is very well decorated, spacious, cosy and feels like home. Truly value for money! I will recommended families and couple travelers to consider it. Location is good & within Georgetown vicinity. The little setbacks are lack of hair dryer in the room and the toiletries supply quality can be improved. Common corridor areas has no a/c.

Reviewed January 13, 2020

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Dear Mr. Chin, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about certain areas of the hotel that need improvement. I’m pleased to let you know that our hair dryers will soon be installed in all rooms. We will also make the necessary amendments on the other aspects to improve our valued guests' stays. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at ken@msummit.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel! With much appreciation, Ken M., Special Officer to the M.D cum Acting G.M

Responded January 22, 2020
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
9.2
Exceptional
Caprice from Malaysia
Family with teens
The Deluxe Suite
Stayed 1 night in July 2018

Cool car park spacious room”

Before ive decided to book this property ive read the review about hotel is not sufficient manpower for housekeeping. i suppose this is one of the item that hotel managemebt to improve the efficiency on the productivity and manpower issue. When i request set up extra bed it takes 2 hour also not fixed yet.Overall im enjoy the stay i ask for early check in at 12pm manage to grant our request. Room is simple and spacious provide the neccesity needed. Extra bed is actually from the sofa bed to set up with extra bed sheet and pillow but cost me RM60. If u plan to save a penny u may brin yr own bed sheet and extra pillow if u have extra one person to stay. Car park is cool ! Like japn style there is a lift to park ur car and with the individual access card . Waiting car to load down from the system takes only few minute. I wonder cuz we stay on mon non peak season . New hotel & management perhaps if peak season to get ur car from the lift car park takes times . Great hotel!

Reviewed July 25, 2018

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Thanks for your comment, our hotel very apologize about last time incident but recently our hotel are already changing the staff and our manpower is starting good and our hotel also hope that you can stay again with us . If next time you need to book the room , you can direct call to our hotel and said Jayden name, he will give a promotion rate and complimentary sofa bed :) Last but not least , we also very appreciated for your praise and have a wonderful day :)

Responded October 19, 2018
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
8.4
Excellent
Weng from Malaysia
Couple
The Splendor Suite
Stayed 1 night in April 2018

Overall Good”

The place is excellent. But there's a problem with the hotel staff, I booked a executive suite which has a KING size bed for my parents but why did the staff gave a queen size bed suite? Because I wasn't travelling with them, if not I'll request for a right one. I don't believe they can make a small mistake like this.

Reviewed April 08, 2018

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Thanks for your comment , you book the suite is The Splendor Suite and our splendor suite is queen size bed because we have another categories called The Serene Suite it is King size bed :) , our hotel also apologize to you about this misunderstanding and we also hope that you can continues stay again with us , have a nice day :)

Responded October 17, 2018
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
7.6
Very good
Muhammad from Singapore
Solo traveler
The Baroque Suite
Stayed 3 nights in June 2019

Smoking room”

Need more smoking room M summit 191 only have 1 level of smoking room!!

Reviewed June 25, 2019

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Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. Please accept our apology due to the issues you had encountered during your stay and caused some inconvenience. Your sincerest comment has been communicated with housekeeping department for corrective measurement. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

Responded July 03, 2019
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
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