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Lone Pine Resort
Lone Pine Resort
Lone Pine Resort
Lone Pine Resort
Lone Pine Resort
Lone Pine Resort
Lone Pine Resort

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6.6

Good

685 reviews

685 reviews

Swimming Pool10
Housekeeping7
Spa & Sauna1
See map

6.4

Good

Location rating score

Parking
FREE
Popular landmarks
Kek Lok Si Temple 1.5 km
Armenian Street 7.4 km
Khoo Kongsi 7.4 km
Cheong Fatt Tze - The Blue Mansion 7.6 km
Chew's Jetty 7.6 km
Pinang Peranakan Mansion 8.0 km
Penang Fort Cornwallis 8.5 km
Entopia 9.5 km
Escape Theme Park 9.7 km
Batu Ferringhi Beach 10.0 km
Nearby landmarks
Permata Sport Complex 580 m
Sim Pharmacy 670 m
Chu Lai Kong Temple 730 m
Pasar Raya Bandar Baru 760 m
Farlim Pasar Malam 830 m
Grand Fitness 920 m
Health Pharmacy 930 m
Klinik Mediviron 960 m
Klinik Kesihatan Bandar Baru Air Itam 1.0 km
Bukit Romania 1.4 km

Lone Pine Resort

Lot 5, Lebuh Rambai 14, Taman Lone Pine, Paya Terubong, Air Itam, Penang, Malaysia, 11060 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Air Itam part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to massage, fitness center and indoor pool on-site.

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Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

Sauna

A/C

Daily cleaning

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [indoor]

Exercise area

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.0
Location rating6.4
Nearest airportPenang International Airport (PEN)
Distance to airport10.0 km

Rooms available at Lone Pine Resort

Deluxe Pool View
...
  • Room size: 15 m²/161 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Family Room Pool View
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 single bed and 1 queen be...
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Superior Room Pool View
...
  • Room size: 15 m²/161 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Superior Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Superior Room - Pool View
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Lone Pine Resort?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Lone Pine Resort?

        A stay at Lone Pine Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Lone Pine Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Penang with private transportation, the resort can arrange taxi service.

        What are my dining options at Lone Pine Resort?

        Lone Pine Resort features an on-site restaurant for your dining convenience.

        What is the smoking policy at Lone Pine Resort?

        Lone Pine Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What restaurants are nearby Lone Pine Resort?

        Lone Pine Resort’s neighborhood is Air Itam which includes popular restaurants such as Ah Chui Seafood, Grainloaf Bakery and Tokkuri Japanese Food.

        What popular shopping places are close to Lone Pine Resort?

        Lone Pine Resort is located in Air Itam area which features shopping places such as Farlim Pasar Malam.

        What are popular attractions near Lone Pine Resort?

        Lone Pine Resort is located in Air Itam area, which is famous for attractions such as Kek Lok Si Temple, Chu Lai Kong Temple and Kek Lok Si Monastery.

        What popular natural sightseeing spots are close to Lone Pine Resort?

        Lone Pine Resort is located within Air Itam, which makes it conveniently close to natural sights including Bukit Romania and Bukit Batu Lanchang.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Lone Pine Resort

        • 10

          Exceptional
          Bathroom

          "Room and bathroom were clean."

          Nik

          |

          February 1, 2022

        • 10

          Exceptional

          "Good for short vacation"

          Nur

          |

          January 13, 2022

        • 7.6

          Very good

          "The place was good."

          MUHAMMAD

          |

          December 28, 2021

        Property ranking|Compared to 2,319 Penang properties
        See all rankings
        Room comfort score
        6.8/10
        Room size
        17 sqm.
        Service score
        7.1/10
        Value for money score
        7/10
        Better than
        91
        %
        of Penang properties
        Bigger than
        87
        %
        of Penang properties
        Better than
        79
        %
        of Penang properties
        Better than
        78
        %
        of Penang properties
        Overall rating:

        6.6

        Good
        685 reviews
        Cleanliness
        6.7
        Facilities
        6.5
        Location
        6.4
        Read all reviews >
        More about Lone Pine Resort

        More about Lone Pine Resort

        Lone Pine Resort

        Enjoy both relaxation and cultural exploration offered by Penang at Lone Pine Resort. The true local flavors and culture of Penang are yours with a stay at Lone Pine Resort, located just 7.9 km from the famous Pinang Peranakan Mansion.
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Lone Pine Resort. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
        You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Lone Pine Resort. The resort's daily housekeeping will make staying in a great choice.
        The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Rooms at Lone Pine Resort are designed with the guest in mind. To enhance your stay, some rooms at the resort come with air conditioning. The specially-designed rooms at Lone Pine Resort offer a layout option like a balcony or terrace. Some rooms have television to keep guests entertained.
        You may be assured to know that bottled water, a coffee or tea maker and instant coffee are available in some select rooms. You can stay fresh and clean with towels provided in some guest bathrooms.


        Dining and things to do

        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Lone Pine Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
        With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the resort's ping-pong table and tennis court. No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


        Around the property

        Venture outside Lone Pine Resort and explore Penang during your stay. Your first day during your stay at Lone Pine Resort should include a visit to Chew's Jetty located 7.5 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 7.5 km away, which people travel great distances to see.


        Reasons to stay here

        Spend less here on rooms than you would at 84% of other accommodations in the city.
        Verified reviews for this resort's food and dining options score it better than 92% of accommodations in the city.
        This accommodation beats more than 91% of competition in the city on room comfort.

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        Amenities and facilities
        Good
        Facilities

        6.5

        Most talked about facilities

        Swimming Pool

        83 mentions

        Housekeeping

        12 mentions

        Food & Dining

        11 mentions

        Internet

        9 mentions

        Languages spoken

        • English
        • Chinese [Cantonese]
        • Chinese [Mandarin]
        • Malay

        Internet access

        • Complimentary WIFi in all rooms
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Billiards
        • Exercise area
        • Game room
        • Massage
        • Sauna
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Table tennis
        • Tennis court
        • Ticket services
        • Tours

        Cleanliness and safety

        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays

        Services and conveniences

        • Concierge
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Dry cleaning
        • Elevator
        • Gift/souvenir shop
        • Laundry service
        • Library
        • Luggage storage
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area

        For the kids

        • Babysitting service
        • Swimming pool [kids]

        Access

        • Check-in/out [express]
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Car park [free of charge]
        • Car park [on-site]
        • Shuttle service
        • Taxi service

        Available in all rooms

        • A/C
        • Balcony/terrace
        • Bathtub
        • Coffee/tea machine
        • Complimentary coffee (instant)
        • Complimentary drinking water
        • Smoking allowed
        • Sofa
        • Swimming pool [direct access]
        • Towels
        • TV
        • Wi-Fi
        Location
        Lot 5, Lebuh Rambai 14, Taman Lone Pine, Paya Terubong, Air Itam, Penang, Malaysia, 11060
        Good
        Location

        6.4

        Airports

        • Penang International Airport (PEN)
          10.0 km 29 min drive
        • Sultan Abdul Halim Airport (AOR)
          91.2 km

        Public transportation

        • Penang Hill Railway Station
          2.4 km
        • Penang Intercity Bus Terminal
          5.5 km

        Hospital or clinic

        • Sim Pharmacy
          670 m

        Shopping

        • Gurney Plaza
          6.8 km

        Convenience store

        • 7 Eleven
          770 m

        Cash withdrawal

        • ATM
          600 m
        What's nearby

        Popular landmarks

        • Kek Lok Si Temple
          1.5 km
        • Armenian Street
          7.4 km
        • Khoo Kongsi
          7.4 km
        • Cheong Fatt Tze - The Blue Mansion
          7.6 km
        • Chew's Jetty
          7.6 km
        • Pinang Peranakan Mansion
          8.0 km
        • Penang Fort Cornwallis
          8.5 km
        • Entopia
          9.5 km
        • Escape Theme Park
          9.7 km
        • Batu Ferringhi Beach
          10.0 km

        Nearby landmarks

        • Permata Sport Complex
          580 m
        • Sim Pharmacy
          670 m
        • Chu Lai Kong Temple
          730 m
        • Pasar Raya Bandar Baru
          760 m
        • Farlim Pasar Malam
          830 m
        • Grand Fitness
          920 m
        • Health Pharmacy
          930 m
        • Klinik Mediviron
          960 m
        • Klinik Kesihatan Bandar Baru Air Itam
          1.0 km
        • Bukit Romania
          1.4 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-11 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Please note that proper swimming attire must be worn by all pool users when using the facility.
        • Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
        • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00
        • Reception open until23:00

        Getting around

        • Travel time to airport (minutes)30

        The property

        • Number of restaurants1
        • Number of rooms 10
        • Year property opened2007
        Property announcements

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        Reviews of Lone Pine Resort from real guests

        Provided by verified guests of Agoda
        Cleanliness6.7
        Facilities6.5
        Location6.4
        Room comfort and quality6.8
        Service7.1
        Value for money7.0
        High score for Penang
        Rating
        9+ Exceptional (37)
        8-9 Excellent (42)
        7-8 Very Good (129)
        6-7 Good (99)
        <6 Below Expectation (204)
        Time of the year
        Mar - May (95)
        Jun - Aug (153)
        Sep - Nov (113)
        Dec - Feb (150)
        All guests (680)
        All room types
        All languages

        Show reviews that mention 

        Showing 511 verified guest comments
        12345
        7.3
        Very good
        Rachel from United Kingdom
        Couple
        Deluxe Pool View
        Stayed 7 nights in August 2013

        A Peaceful Week”

        Quiet Area, Great Pool, Good Staff

        Ultimately my wife & I enjoyed our stay at the Lone Pine. It is a small resort type in Air Itam, more used to providing accommodation for those visiting family or functions in the area, but we were made very welcome. It was nice to be asked about frequency of housekeeping and other details. The room was pleasant, and the pool inviting . - On the other hand this place needs some modernisation. The internet is poor; the only good service was when we were literally the only guests staying. The room decor suggests the early 1980's, although it has been kept servicable by the staff. A room fridge would be very welcome. - Location is the key issue. The area is not empty, with a supermarket next door, and the local centre no more than 1km away over the rise. It is an easy walk and there is a plethora of local shops, bakeries, cafes etc. But you are a long way from Georgetown. It is possible to manage on the local bus service, which is fairly frequent, but a car is better. (One further note; if getting a taxi tell them to go to Lone Pine in Air Itam. The address says Penang Hill which is the other side of the area.)

        Reviewed September 13, 2013

        See room deals

        9.3
        Exceptional
        Noridah from Malaysia
        Family with young children
        Deluxe Pool View
        Stayed 2 nights in January 2013

        Nice location and very spacious rooms”

        The land scapping

        i enjoyed my stay at lone pine resort very much. i like the location as it is away from the busy traffic in penang. easily to find local food as well as fast food is just a walking distance. they have gym and sauna too however i am not particularly like the location of the sauna as it was build in the common toilet.

        Reviewed January 16, 2013

        See room deals

        8.3
        Excellent
        Ben from Australia
        Couple
        Deluxe Pool View
        Stayed 2 nights in July 2012

        Fantastic staff, Nice clean room, out of the way”

        Close to some attractions, Very quiet, Nice building, pool, gardens

        The Lone Pine resort is a little out of the way, but close to some other Penang tourist attractions. We didn't see anyone else while we were there. Staff were great. Public transport to EVERYWHERE on the doorstep.

        Reviewed May 11, 2013

        See room deals

        7.7
        Very good
        Vijaya from United Kingdom
        Couple
        Deluxe Pool View
        Stayed 11 nights in July 2012

        Nice quiet hotel”

        The staff and the swimming pool

        Me and my partner stayed here for 11 nights in August. The staff were really friendly, especially the cleaning lady, and made you feel welcome. The location isn't the best if wanting to regularly access town but we chose the location so that we were close to family. There isn't many restaurants in the local area but Air Itam is only 5 minutes by bus and it's about a half hour bus journey in to town. The bus stops are right outside the hotel which is great and the buses come frequently. There are also loads of taxi's on the island which are relatively cheap (but they do rip off tourists, like us). The hotel itself is clean but basic - you get what you pay for. The rooms are quite big and the air con was actually really good (despite what I've read in previous reviews). The swimming pool is excellent and it's usually empty which is a bonus and the area itself is quiet in comparison to other areas of Penang. We would definitely come back here if wanting to stay in the same area!

        Reviewed August 21, 2012

        See room deals

        8.0
        Excellent
        Robert from Australia
        Couple
        Deluxe Pool View
        Stayed 2 nights in July 2012

        Good value for money”

        Clean comfortable rooms, nice pool

        Be careful not to mistake for the other lone pine resort at Batu Feringhi . This quiet hotel is in a city area but close to the big Buddhist temple and Penang hill, lovely pool sauna etc and easy public transport nearby.

        Reviewed August 26, 2012

        See room deals

        9.3
        Exceptional
        Daniel from United Kingdom
        Solo traveler
        Deluxe Pool View
        Stayed 3 nights in January 2015

        long pine gem”

        location, pool and staff. although out of Georgetown, this was ideal, as it is quiet, with the locals and the food carts of the road are amazing and so cheap.

        Our stay has been so amazing. Initially came for 3 days and have just booked to stay another 6 at lone pine. Its out of the way but its comfortable, clean, great pool and very helpful staff

        Reviewed January 14, 2015

        See room deals

        7.7
        Very good
        harita from United States
        Family with young children
        Deluxe Pool View
        Stayed 5 nights in December 2014

        Nice hotel but it can be made way better”

        Swimming pool, helpful staff, view from the balcony

        We enjoy staying at lone pine. The receptionist was very helpful. We had issues with lights in the room but it was sorted by the staff when we were out and about. The staff also gave me written instructions to go to the attractions in Penang.

        Reviewed December 20, 2014

        See room deals

        8.7
        Excellent
        Bahram from Iran
        Solo traveler
        Deluxe Pool View
        Stayed 4 nights in May 2012

        Lovely Hotel and Service is good”

        Actually, the lone Pine has a good area. That is very good and quiet which is suitable for a holiday. A big shopping ceter is also in front of the hotel.

        You can really enjoy of your travel in Lone Pine Hotel, especially with spenting your time in the gim and swimming pool.

        Reviewed May 14, 2012

        See room deals

        8.4
        Excellent
        MADASAMY from Malaysia
        Family with young children
        Superior Room Pool View
        Stayed 2 nights in December 2016

        Lone Pine Resort- money worth”

        The resort is clean with friendly and helpful staffs. Big and clean pool, had a good and joyful time with kids. The room is spacious. The place is limited with 20++ available rooms, so there are not much crowd. The only small drawback was that t's quite noisy with passing vehicles sound due to its' location beside a busy road. It will be good for the Management to install sound proof window panes. Otherwise, the resort is your money worth and I will book this place again in my next Penang trip. Thank you.

        Reviewed December 05, 2016

        See room deals

        8.3
        Excellent
        Michael from United States
        Solo traveler
        Deluxe Pool View
        Stayed 7 nights in April 2014

        Great swimming pool”

        Swimming pool, large room, great value

        Have stayed in Penang many times, and today there are too many tourists in the historical area of Georgetown. Decided to try the Lonepine resort., because it's still in the city but far away from most tourists. The resort hotel is part of a large condominium complex. The swimming pool is the largest I've ever seen at a hotel. There is also a small gym. Staff are very friendly and helpful. There is also great local food about a 10 minute walk away.

        Reviewed May 02, 2014

        See room deals

        6.7
        Good
        Soe from Malaysia
        Couple
        Deluxe Pool View
        Stayed 2 nights in January 2016

        Worth the value”

        Spacious room, comfortable bed and swimming pool

        We had an enjoyable stay in Lone Pine resort. Weather was very hot that swimming pool came in handy. The room was big. The bed was so comfortable. There was a balcony overlooking the swimming pool. There was no lift though. We traveled light so it was fine with us to walk up the staircase to 2nd floor. It could be an issue for any big family with old folks or children. Overall this resort is worth the value paid.

        Reviewed January 20, 2016

        See room deals

        6.3
        Good
        Cuere from Malaysia
        Business traveler
        Deluxe Pool View
        Stayed 2 nights in April 2012

        small room”

        room with wifi

        Stayed 2 nights at Lone Pine Resort at Penang. Before arrival, i had make a call to the hotel reception to confirm my booking and request for twin bed room, and i found that Lone Pine Resort only have one twin bed room, and this twin bed room have no balcony. hotel was old, but still clean. value of money.

        Reviewed May 03, 2012

        See room deals

        8.0
        Excellent
        Pei from Malaysia
        Family with teens
        Superior Room Pool View
        Stayed 2 nights in August 2015

        value for money”

        Free car park as I drive to Penang, Tight Security and value for money

        Is value for money and I have being keeping going back to Lone Pine for my third time. I like the staff service as they remember and recognize me as though i'm going back to home. Just love the warmth of their staff.

        Reviewed November 06, 2015

        See room deals

        10.0
        Exceptional
        Svetlana from Russia
        Couple
        Deluxe Pool View
        Stayed 3 nights in September 2012

        A perfect place to stay and enjoy life ”

        Provides parkings places, good breakfast if included

        nice peaceful place. the rooms are quite comfortable, big rooms. in the room there is a kettle. the stuff is very helpful and pleasant. there is a gym and a swimming pool, a tennis and squash court. the rooms are not those fashionable like in the pictures but very clean and cozy. the parking lots are provided. there are places around to eat. can drive to the beaches as well and to the big shopping mall where can watch a movie or just go around for sightseeing for example, p.ramlee museum but need to plan the time carefully cause penang is a traffic jam area.

        Reviewed October 04, 2012

        See room deals

        10.0
        Exceptional
        Jessica from Australia
        Couple
        Deluxe Pool View
        Stayed 1 night in February 2014

        Great stop-over hotel”

        Space, Bathtub(!!!), International friendly

        The hotel is halfway between the wharf and the airport. Should you choose to stay here and have an early flight, make sure you leave a minimum of 2 hours before hand. The drive is not long during normal circumstances, there is just so much traffic heading in either direction! Great hotel, clean, pest-free and staff were so helpful, even hiring a local, private and accommodating taxi driver for our personal use. Will definitely return should I return to Penang.

        Reviewed May 15, 2014

        See room deals

        8.8
        Excellent
        Lisa from Malaysia
        Family with teens
        Superior Room Pool View
        Stayed 1 night in January 2019

        Comfortable and cozy resort hotel but..”

        clean and spacious room. bathroom come with the bathtub with body shampoo provided. but the only turnoff for this resort hotel is no lift. you'll to carry all your luggage to second floor. especially if you travel with your parents or elderly, this hotel is definitely not your choice. another plus point is the lady staff that checked us in is extremely helpful and nice. somehow it makes my mom felt like home. bravo and good job. she should get a raise.

        Reviewed February 13, 2019

        See room deals

        9.0
        Exceptional
        loy from Singapore
        Group
        Deluxe Pool View
        Stayed 3 nights in August 2014

        Value for Money”

        Staff friendliness, cleaniness, information.

        The price is much cheaper compared to other hotels. The hotel is not near tourist attractions so it's quiet and peaceful at night. The bus services outside can bring you to most places. There is a 24hrs Macdonalds nearby and a hypermarket beside the hotel if you are hungry in the middle of the night. The staff are friendly and are able to provide recommendations and around the island. The room is clean and everything is working properly. You may need to get toothbrush/toothpaste yourself.

        Reviewed August 31, 2014

        See room deals

        8.3
        Excellent
        Jo from Malaysia
        Couple
        Deluxe Pool View
        Stayed 1 night in June 2012

        Nice hotel, quiet...”

        clean swimming pool, quiet

        A little run-down but it's cheap, so can't complain. Air-con was not cold enough though, and I can't remember the last time I saw the "Carrier" brand on an air-conditioner, must be a really old one. The bathroom is a little too small to accommodate the long bathtub, and was the bathtub high. No hot water too. Every room has a door which connects to the room next door, though practically the occupant in the other room cannot open the door into my room due to the lack of door knob, but still I don't feel really safe. When me and my gf were in the room, the occupant next door tried to push open the door a couple of times, really hard. In the end, I had to use both the couch and the table to block the door just in case before I went to bed, just in case she decided to try again. Found out the next day from the staff that the next room's occupant was a female. Hmm... I guess she's scared and was checking if the door will hold.

        Reviewed June 26, 2012

        See room deals

        9.7
        Exceptional
        WONG from Malaysia
        Couple
        Deluxe Pool View
        Stayed 1 night in July 2012

        Convenient with reasonable charge”

        Good for family event and sports

        It is a very clean hotel and convenient to access to shopping malls. There is also a nice swimming pool in the hotel area. I will strongly recommend this hotel to my friends and relative who are going to visit Penang.

        Reviewed July 18, 2012

        See room deals

        9.7
        Exceptional
        WONG from Malaysia
        Couple
        Deluxe Pool View
        Stayed 1 night in July 2012

        Great location with nice swimming pool”

        Nice swimming pool

        It is a very clean hotel and convenient to access to shopping malls. There is also a nice swimming pool in the hotel area. I will strongly recommend this hotel to my friends and relative who are going to visit Penang.

        Reviewed July 18, 2012

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