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Lombok Astoria
Lombok Astoria
Lombok Astoria
Lombok Astoria
Lombok Astoria
Lombok Astoria
Lombok Astoria

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8.8

Excellent

717 reviews

717 reviews

Breakfast26
View26
Housekeeping22
See map

8.3

Excellent

Location rating score

Excellent location - 1.88 kilometers from city center
Parking
FREE
Popular landmarks
Senggigi Beach 10.4 km
Gili Islands 24.1 km
Gili Trawangan 24.8 km
Selong Belanak Beach 33.3 km
Mawun Beach 39.2 km
Mount Rinjani 41.2 km
Sendang Gile and Tiu Kelep Waterfall 42.3 km
Nearby landmarks
Stabora 100 m
Rembig Futsal 130 m
Gor Bulu Tangkis Rudy's 190 m
NabHil Farma 680 m
Risa Sentral Medika 710 m
Sinar Farma 780 m
Puskesmas Selaparan 790 m
Heron 790 m
Apotek Purnama Farma 790 m
Lapangan Lanud Rembige 800 m

Lombok Astoria

Jendral Sudirman Street No. 40 Rembiga. Mataram-Lombok, Mataram, Lombok, Indonesia, 83124 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mataram part of Lombok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money9.0
Distance to city center5 KM
Location rating8.3
Nearest airportLombok International Airport (LOP)
Distance to airport28.1 km

Rooms available at Lombok Astoria

Exceptional
Room comfort & quality

9.4

Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite Queen Bed
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Room 2 Single beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room 1 Queen Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Free BBQ Dinner at Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Suite Room Only
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Suite - Include NYE Gala Dinner
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lombok Astoria?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lombok Astoria?

Lombok Astoria is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Lombok Astoria also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lombok Astoria has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Lombok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Lombok Astoria?

Start your mornings right, with the continental and buffet breakfast options offered at Lombok Astoria. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lombok Astoria?

Lombok Astoria features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Lombok Astoria?

Small or intimate events like graduation parties can also be accomodated.

Can business events be hosted at Lombok Astoria?

On-site venues and convenient event services make Lombok Astoria an ideal choice for hosting corporate events. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Lombok Astoria?

Lombok Astoria does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Lombok Astoria?

Lombok Astoria is located in Mataram, famous for good restaurants such as Rumah Makan Lesehan Yeni Murad, Mamia and Taman Tropis.

What popular shopping places are close to Lombok Astoria?

Located in the Mataram area, Lombok Astoria is close to great shopping choices like Mataram Mall, Lombok Epicentrum Mall and Intan gold.

What are popular attractions near Lombok Astoria?

Guests at Lombok Astoria can easily visit Islamic Center Mosque, Lingsar Temple and Pura Meru located in the Mataram area.

What popular beaches are close to Lombok Astoria?

Guests at Lombok Astoria can easily visit Ampenan Beach, Meninting Beach and Gading Beach in the Mataram area.

What popular natural sightseeing spots are close to Lombok Astoria?

Lombok Astoria is located in the Mataram area, which is famous for natural sightseeing destinations such as Kolam Pancing Sejuk Nyiur Melambai, Bumi Perkemahan Jakamandala and Kolam Penampung Air Hujan.

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Explore the neighborhood

What people love about Lombok Astoria

  • 10

    Exceptional
    Staff 

    "The staff is amazingly helpful and polite."

    Jonathan

    |

    August 4, 2022

  • 10

    Exceptional

    "Cool hotel ."

    aditya

    |

    July 3, 2022

  • 9.6

    Exceptional
    Staff 

    "Lombok Astoria have the best mountain view as well as location in my personal needs, The food is great and affordable, very friendly ans helpfull staffs."

    Ali

    |

    June 8, 2022

Property ranking|Compared to 1,327 Lombok properties
See all rankings
Room comfort score
9.4/10
Value for money score
9/10
Cleanliness score
9.1/10
Cheapest price score
Better than
99
%
of Lombok properties
Better than
96
%
of Lombok properties
Better than
95
%
of Lombok properties
Better than
93
%
of Lombok properties
Overall rating:

8.8

Excellent
717 reviews
Cleanliness
9.1
Facilities
8.9
Location
8.3
Read all reviews >
What travelers say they love:
Very comfortable stay at Lombok Astoria.
Suraj from Japan
Business traveler
More about Lombok Astoria

More about Lombok Astoria

Lombok Astoria

Appreciate the beautiful coastal shore of Lombok when you stay at Lombok Astoria.
At Lombok Astoria, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Lombok is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Lombok Astoria. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Lombok Astoria are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Lombok Astoria begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Lombok Astoria including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at Lombok Astoria. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Compared to other accommodations in Lombok, facilities here are rated higher than 96% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Lombok.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

30 mentions

Swimming Pool

16 mentions

Housekeeping

12 mentions

Food & Dining

11 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fitness club privileges
  • Free tea
  • Free welcome drink
  • Hair dryer
  • Linens
  • Lock box in room
  • Non-smoking
  • Phone
  • Private entrance
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
Restaurants on site

Restaurant

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
Jendral Sudirman Street No. 40 Rembiga. Mataram-Lombok, Mataram, Lombok, Indonesia, 83124
Excellent
Location

8.3

Airports

  • Lombok International Airport (LOP)
    28.1 km
  • Ngurah Rai International Airport (DPS)
    106.3 km

Hospital or clinic

  • NabHil Farma
    680 m

Shopping

  • Mataram Mall
    2.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Senggigi Beach
    10.4 km
  • Gili Islands
    24.1 km
  • Gili Trawangan
    24.8 km
  • Selong Belanak Beach
    33.3 km
  • Mawun Beach
    39.2 km
  • Mount Rinjani
    41.2 km
  • Sendang Gile and Tiu Kelep Waterfall
    42.3 km

Nearby landmarks

  • Stabora
    100 m
  • Rembig Futsal
    130 m
  • Gor Bulu Tangkis Rudy's
    190 m
  • NabHil Farma
    680 m
  • Risa Sentral Medika
    710 m
  • Sinar Farma
    780 m
  • Puskesmas Selaparan
    790 m
  • Heron
    790 m
  • Apotek Purnama Farma
    790 m
  • Lapangan Lanud Rembige
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee250000 IDR
  • Distance from city center5 KM
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)100000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 164
  • Year property opened2016
  • Most recent renovation2016

Reviews of Lombok Astoria from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.9
Location8.3
Room comfort and quality9.4
Service9.0
Value for money9.0
High score for Lombok
Rating
9+ Exceptional (142)
8-9 Excellent (49)
7-8 Very Good (49)
6-7 Good (7)
<6 Below Expectation (9)
Time of the year
Mar - May (71)
Jun - Aug (92)
Sep - Nov (36)
Dec - Feb (57)
All guests (515)
All room types
All languages

Show reviews that mention 

Showing 256 verified guest comments
12345
9.6
Exceptional
Hui from Malaysia
Couple
Deluxe Room 1 Queen Bed
Stayed 1 night in February 2017

All in one. ”

Stay here for one night but wish to stay more night here. Can easily spot the hotel from far as Mataram don't have much tall building and 4-star hotel like golden tulip. I would rate this hotel more than a 4 star. Room and bed is comfortable and clean. Get the suite room. The suite room is big and have the greatest view. All staff providing excellent service especially the reception staff. The hotel include all the facilities, gym, spa, swimming pool, roof top bar and dine. Great menu of the restaurant, love the Bebek and the ayam taliwang. They do provide hotel transfer from the airport and only cost rp250.000, which is consider cheap compare to the taxi. Will definitely stay again if I'm in Lombok

Reviewed February 07, 2017

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Dear Respected Mr. Hui Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
8.8
Excellent
HARINCK from Indonesia
Family with teens
Deluxe Room 1 Queen Bed
Stayed 1 night in December 2017

I didn't expect our stay to be this enjoyable”

It was wonderful! We book this hotel without knowing that it was on of the best hotel in Mataram Lombok. When we arrive, we were quiet surprise. It's located not so far the city center, the view from our room is so fascinating. The food especially at the breakfast is so extra, they had various kind of food in the buffet and all taste good. I would totally recommend this to my friend if they want to spend a night or more in Mataram

Reviewed January 02, 2018

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Dear HARINCK, We are more happy to hear about your wonderful comments on Lombok Astoria Hotel. Our kitchen team would be delighted as well to know that you enjoyed your meals, especially the breakfast buffet during your stay. We hope that we would be able to serve you and your friends in the near future. Best regards.

Responded February 23, 2018
Lombok Astoria
10.0
Exceptional
Violeta
Couple
Deluxe Room 1 Queen Bed
Stayed 1 night in September 2019

Amazing hotel with perfect rooms and exceptional service”

We stayed one night before our flight out of Lombok. They let us check in early, which was super nice. The room was perfect, super clean with everything you need including tea/coffee, satellite TV and amazing views. Since there isn’t much to do in the area we took advantage of their great facilities including the gym and lovely infinity pool with views of the rice fields. Their breakfast in amazing! Buffet breakfast with basically everything you could want- including an egg/ pancake and waffle station. We also ordered room service for dinner and it was a fair price 70,000 for a pizza which we requested half vegetarian (and they had no problems in doing- basically they have a yes can do attitude with everything). We also ate delicious food at the Warung next door, it’s very small and local but we are open minded travellers who also like to support local families. We also recommend Acibara Coffee (5 minute walk) which have good food and great coffee.

Reviewed October 14, 2019

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Dear Respected Ms. Viioleta Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and entire team. we are delighted to have and serve you here better during your stay with us Thanks for your completed the extremely experience and we wish to have you again in your nearest convenience of stay and loyal to our property Kindest regards Saeno Kunto General Manager

Responded July 26, 2021
Lombok Astoria
10.0
Exceptional
Andrew from Philippines
Group
Deluxe Room 1 Queen Bed
Stayed 1 night in March 2019

Amazing service. Fantastic value for money. ”

The staff at this hotel are exceptional. You will find them helpful and polite as soon as you arrive at the lobby. The staff communicate well in English. The hotel overall standard is very good. The rooms are a reasonable size and they are well designed. The location is within 25 minutes drive to Sengiggi. Mataram centre is 10 minutes drive. One of our group forgot their passport in the room safe. The hotel sent one of their staff to the airport to deliver it to us personally. Another example of the level of service offered. I highly recommend this hotel.

Reviewed April 04, 2019

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Dear Mr. Andrew, Warmest Greeting from Lombok Astoria Hotel " When Hospitality Blend With Business and Leisure“ Thank you for choosing our hotel as your preferred accomodation during stay in Lombok. We are happy that you have a wonderful time during stay with us, we will address your kind compliment to our staff to encourage them to keep working the best to maintain the standard quality of service to met satisfaction for all our guest. Looking forward for your next stay. Best regards, Arindra - Ecommerce Spv

Responded April 06, 2019
Lombok Astoria
9.6
Exceptional
Asyih from Indonesia
Couple
Deluxe Room 1 Queen Bed
Stayed 2 nights in February 2017

Best option in town”

A very clean and comfortable hotel in Mataram city area. Located in relatively outskirt area of the city which is perfect for those looking for quiet stay. Everything can be reached by taxi from the hotel. Everythings really clean and they have pretty good food in the restaurant you can order 24 hrs. Good view from our 9th floor room. The down side was just lack of choices of drinks in the bar. When we asked of cocktails they said they run out of most of their liquors which was weird as its a busy 4 starts hotel. Could be better in the future

Reviewed March 03, 2017

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Dear Respected Mrs. Asyih Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are thank you for your advice for improving our quality of service and product in the future. We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences. Stay Fit, Green, and Healthy Kindest regards, Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
Hui from Malaysia
Couple
Deluxe Room 1 Queen Bed
Stayed 1 night in February 2017

All in one”

This hotel is just right! All in one! Great menu from the restaurant, cheap compare to dine in gili island. Love the Bebek and ayam taliwang. Great hotel staff especially the front reception staff. Hotel is clean and new, very tall building in Mataram area. Get a suite room, suite room have the greatest view. Stay here for only one night but wish to stay more, definitely will come back again next time.

Reviewed February 07, 2017

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Dear Respected Mr. Hui Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
Agus
Group
Deluxe Room 1 Queen Bed
Stayed 1 night in December 2016

Really fantastic”

The staff. They are all helpful and kind to us. Always say hi and help. Room is very clean and tidy. Its very comforting. You can have a view to rinjani mountain which is amazing. The breakfast is fenomenal. So far. This hotel have the most tasteful and yummy breakfast. Its better than 5 star hotel breakfast. I like the tasty foods. I will always be back here if i travel to lombok again. Good job golden tulip. Ah. I cant wait for 2016 year end gala dinner too. So excited.

Reviewed December 29, 2016

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Dear Respected Mr. Agus Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
Primoz from Slovenia
Family with young children
Deluxe Room 1 Queen Bed
Stayed 2 nights in February 2017

Perfect hotel”

 photos just don't do this place justice. The hotel and the rooms are spotless-everything is so clean it sparkles. All of the hotel staff is exceptional, they really do everything to make you feel great. Other much more expensive hotels just do not reach that standard. I newer write reviews, but now i felt I should. Our special thanks goes to all staff, but the most I remembered Rosi, Rahayu and Dayu. Especially Dayu and her worm hearth will be remembered for a long time. I just kindly ask the hotel management not to change anything, because when we come back we want to see the same hotel with Dayu and her smile. Thank you, and see you!

Reviewed February 28, 2017

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Dear Respected Mr. Primoz Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
PRIBADI from Indonesia
Solo traveler
Deluxe Room 1 Queen Bed
Stayed 1 night in March 2016

Our stay here were awesome.”

Luxury room with beautiful view. Large and gorgeous swimming pool. Delicious meal.

We got a room with beautiful view , very spacious and comfortable too. The restaurant in the hotel also provides delicious food and excellent meal experience. All the staff were friendly and super helpful to all the request we made. Our stay in this hotel are very well spent. We had a very relaxing time by the pool side , which was gorgeous and large swimming pool. Very recommended , and we will definitely come back to stay here for our next trip to Lombok.

Reviewed March 08, 2016

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Dear Respected Mr. Pribadi Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
Emelda from Singapore
Couple
Deluxe Room 1 Queen Bed
Stayed 1 night in March 2018

Fantastic Stay!”

Hello from Singapore! Highly recommend this 4-stars establishment to all visitors who are spending the night in Mataram city. A classy, well-renovated and new business hotel caught my attention on the Agoda website and I was not disappointed at all. Beautiful, cosy rooms and immaculate service staff. Will be back here!

Reviewed March 22, 2018

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Dear Respected Mrs. Emelda Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
PRIBADI from Indonesia
Couple
Deluxe Room 2 Single beds
Stayed 1 night in March 2016

Definitely a worthy stay in Lombok”

This is our second trip to Lombok and we pick this hotel again. We are seriously loving this hotel, from their excellent services to awesome facilities that we can use. Definitely a worthy stay and we had a really great time in Lombok.

Reviewed March 23, 2016

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Dear Respected Mr. Pribadi Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
9.6
Exceptional
Nicola from Italy
Family with young children
Deluxe Room 1 Queen Bed
Stayed 3 nights in August 2017

Exceptional”

Everything is great in Lombok Astoria...apart some guests....

Reviewed August 25, 2017

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Dear Respected Mr. Nicola Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
9.6
Exceptional
Munirah from Malaysia
Couple
Deluxe Room 1 Queen Bed
Stayed 2 nights in December 2016

Fabulous ”

It was far from the main beach but it was definitely the best for a start point. Blue bird taxi is available to go anywhere, you can rent motor bike at Oka Homestay beside Mataram Mall to go to the beaches for an hour drive and relax at swimming pool adterwards. Staffs are freindly, the breakfast is delicious and so many choices, the swimming pool is nice I mean just wow!

Reviewed December 16, 2016

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Dear Respected Mrs. Munirah Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
8.4
Excellent
Thomas from United Kingdom
Couple
Deluxe Room 1 Queen Bed
Stayed 1 night in May 2016

New hotel and good food for Mataram”

See above, compatible to the Santika in Mataram but considerably cheaper. Breakfast was pretty standard for Lombok.

Reviewed May 15, 2016

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Dear Respected Mr. Thomas Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
6.8
Good
AGNES from Indonesia
Couple
Deluxe Room 1 Queen Bed
Stayed 3 nights in June 2017

Strategic location new hotel”

First time i book thru agoda, the hotel under Grand tulip but somehow they change the management and now its called astoria lombok. When we went its high season and lotsa other tourists was staying there. Kinda noisy at night you can hear dogs barking in a distance eventho my room was in the 11th floor. And somehow u can also hear neighbors talking loudly from my room

Reviewed July 05, 2017

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Dear Respected Mrs. Agnes Warmest Hospitality Greeting from Lombok Astoria We are pleased to have and serve you better with great an experience, please do apologizes for being inconvenience during your stay It becomes our concern to assure it won't happen again in the nearest future and we are delighted to have you again in your nearest stay Stay Fit, Green, and Healthy Kindest regards, Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
10.0
Exceptional
Gourav from India
Couple
Deluxe Room 1 Queen Bed
Stayed 4 nights in August 2017

Perfect value for Money / Location / Staff ”

At first i was worried about this property, but after coming this hotel all of that vanish in couple of seconds. The pool has a wonderful view. Four-star hotel the prices are value for money. The breakfast is excellent. The room with city view and comfort. Staff were excellent. Hotel have a great connectivity with public transport. It's a wonderful property. I would definitely come back to this hotel, very recommended.

Reviewed September 08, 2017

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Dear Mr Gourav, Warmest Greeting From Lombok Astoria, Thank you for taking your time to write this review, we are delighted to hear you had an enjoyable time at our hotel, we are commited to give our value guest the best experience in Lombok and we were honour to have you in our Hotel, and we are looking forward to welcoming you again in the near future Again thank you very much for choosing LOMBOK ASTORIA HOTEL as your preferred Accomodation. : )

Responded September 30, 2017
Lombok Astoria
8.8
Excellent
Jack from Indonesia
Business traveler
Deluxe Room 1 Queen Bed
Stayed 1 night in October 2018

clean with good facilities”

Although the Hotel is located at the periphery of city, there are convenient store nearby but it also comes with view of paddy fields that makes up the location. Cleanliness is what I found from entering the hotel right into its bathroom, the room aircon worked well, shower is hot and strong. One thing that needs attention is the outdoor café, we wanted to drink our own wine, initially the café wanted to charge us HALF PRICE of the wine as corkage which is very unusual, after negotiation, they finally drop the corkage to Idr. 100.000,- per bottle which is more reasonable. Check in check out is fast and efficient and the reception even offered to find transportation for us, good job!

Reviewed October 29, 2018

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Dear Respected Mr. Jack Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and entire team, we are pleased to have and serve you with utmost of service Thanks for completing the reviews and we wish to have you again in your most convenience of stay Kindest regards Saeno Kunto General Manager

Responded July 26, 2021
Lombok Astoria
10.0
Exceptional
JENNIFER from Indonesia
Couple
Deluxe Room 1 Queen Bed
Stayed 2 nights in October 2019

A great hotel for feeling freshed!”

I looked for good hotel which the price is affordable because I'm having difficulties to book a beach-view villa with good price :D And I found this hotel. It has mountain view and it's so amazing! I love it. The cleanness is PERFECT!! On Saturday, this hotel has a ayce BBQ event which is only 125k, but i do not really recommend it. There is an infinity pool. Small only, but relaxing enough. However, if you come on holiday season, the pool will be full of children.

Reviewed October 18, 2019

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Dear Respected Ms.Jennifer Warmest Hospitality Greeting from Lombok Astoria Thanks for your trust and stay with us, your most experience is our priority We wish to have you again in your most convenience time of stay Kindest regards Saeno Kunto General Manager

Responded July 26, 2021
Lombok Astoria
10.0
Exceptional
BERNARD from Indonesia
Family with young children
Deluxe Room 1 Queen Bed
Stayed 1 night in September 2016

nice hotel with great pool”

we have a very pleasant staying at this hotel, clean and all brand new furniture. great hotel so far in mataram

Reviewed September 16, 2016

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Dear Respected Mr. Bernard Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
9.6
Exceptional
Curtis from United States
Family with teens
Deluxe Room 1 Queen Bed
Stayed 1 night in March 2017

Late night after arrival from Jakarta”

Fantastic property. We prefer beach location, but this was a great place for a night after transiting to Lombok.

Reviewed July 04, 2017

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Dear Respected Mr. Curtis Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager

Responded July 27, 2021
Lombok Astoria
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