Travelling to Indonesia? Read all updated requirements before you book.
Lion Hotel & Plaza Manado
Deluxe Sea View Double, Lion Hotel & Plaza Manado in Manado
Interior view, Lion Hotel & Plaza Manado in Manado
Interior view, Lion Hotel & Plaza Manado in Manado
a view from a balcony of a kitchen with a view of the ocean, Lion Hotel & Plaza Manado in Manado
a bathroom counter with a sink, mirror and soap dispenser, Lion Hotel & Plaza Manado in Manado
a white towel hanging on a white towel rack, Lion Hotel & Plaza Manado in Manado

Removed from saved list

7.1

Very good

453 reviews

453 reviews

View6
Housekeeping5
Breakfast3
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Manado Souvenir 50 m
Museum Negeri Propinsi Sulawesi Utara 3.2 km
Malalayang Beach 3.6 km
Jesus Blesses 3.7 km
Kienteng Ban Hian Kong 3.7 km
Soekarno Bridge 4.6 km
Water Park Griya Paniki Indah Manado 11.3 km
Bunaken National Park 19.5 km
Tunan Waterfall 20.3 km
Nearby landmarks
Manado Souvenir 50 m
Taman Wolter 180 m
Wisata Bahari Restaurant 210 m
Bahu Mall 300 m
Boulevard area 340 m
Supermarket 460 m
Puskesmas Bahu 580 m
Apotik Tiga Satu 660 m
Rumah Sakit Pendidikan UNSRAT 830 m
Indomart 840 m

Lion Hotel & Plaza Manado

Jl. Piere Tendean no.19 Boulevard, Wenang, Manado, Indonesia, 95114 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Wenang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bunaken National Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Inside city center

Check-in [24-hour]

50 meters to Manado Souvenir

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Manado every 5 minutes on Agoda.com
Value for money6.9
Distance to city center1.0 Km
Location rating8.0
Nearest airportSam Ratulangi International Airport (MDC)
Distance to airport13.7 km

Rooms available at Lion Hotel & Plaza Manado

Deluxe City View Double
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Deluxe Sea View Double
...
  • Room size: 41 m²/441 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 3 sofa beds & 1 king bed
Enter dates to see prices
Superior City View Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Sea View Double
...
  • Room size: 22 m²/237 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lion Hotel & Plaza Manado?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lion Hotel & Plaza Manado?

For those who wish to drive their own cars, Lion Hotel & Plaza Manado has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Manado with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Lion Hotel & Plaza Manado?

Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lion Hotel & Plaza Manado?

Lion Hotel & Plaza Manado features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Lion Hotel & Plaza Manado?

Lion Hotel & Plaza Manado does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Lion Hotel & Plaza Manado?

Lion Hotel & Plaza Manado is located in Wenang, famous for good restaurants such as Tuna House, Rumah Kopi and WaHaHa Restaurant.

What popular shopping places are close to Lion Hotel & Plaza Manado?

Lion Hotel & Plaza Manado is located in Wenang area which features shopping places such as Manado Souvenir, Manado Town Square Shopping Mall and Manado Mega Mall.

What are popular attractions near Lion Hotel & Plaza Manado?

Guests at Lion Hotel & Plaza Manado can easily visit Museum Negeri Propinsi Sulawesi Utara, Boulevard and KONI located in the Wenang area.

See map

Explore the neighborhood

What people love about Lion Hotel & Plaza Manado

  • 10

    Exceptional
    Staff 

    "It's clean, tasty breakfast & helpful staffs."

    Sugianto

    |

    August 31, 2022

  • 10

    Exceptional

    "Good service"

    Jeine

    |

    January 2, 2023

  • 9.6

    Exceptional

    "Sea view amazing"

    Meina

    |

    September 13, 2022

Overall rating:

7.1

Very good
453 reviews
Cleanliness
6.7
Facilities
6.5
Location
8.0
Read all reviews >
More about Lion Hotel & Plaza Manado

More about Lion Hotel & Plaza Manado

Lion Hotel & Plaza Manado

You'll love the exceptional convenience during your stay at Lion Hotel & Plaza Manado, located right in the heart of the city center, with an easy access to everything in Manado.
Take advantage of a wealth of unrivaled services and amenities at Lion Hotel & Plaza Manado. Stay connected throughout your stay with free internet access provided. Your explorations of Manado can be assisted with the car hire services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Lion Hotel & Plaza Manado. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Lion Hotel & Plaza Manado offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Lion Hotel & Plaza Manado. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Lion Hotel & Plaza Manado ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside the hotel and explore Manado. You're sure to want to visit Jesus Blesses located 3.6 km away, among the most sought-after photographs for anyone visiting Manado. Sometimes the best vacation days are spent doing nothing. With Malalayang Beach located 4.0 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 85% of competition in the city on room comfort.

Show less

Amenities and facilities

Good
Facilities

6.5

Most talked about facilities

Breakfast

13 mentions

Housekeeping

5 mentions

Internet

3 mentions

View

3 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Outdoor recreational features
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Air purifier
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Boulevard Bistro
  • Cuisine: Asian, European, Indonesian
  • Menu: Buffet, A-la-carte
Bay View Terrace Cafe
  • Cuisine: Asian, European, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jl. Piere Tendean no.19 Boulevard, Wenang, Manado, Indonesia, 95114
Very good
Location

8

Airports
  • Sam Ratulangi International Airport (MDC)
    13.7 km
Public transportation
  • Malalayang Bus Station
    3.9 km
Hospital or clinic
  • Puskesmas Bahu
    580 m
Shopping
  • Manado Souvenir
    50 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Manado Souvenir
    50 m
  • Museum Negeri Propinsi Sulawesi Utara
    3.2 km
  • Malalayang Beach
    3.6 km
  • Jesus Blesses
    3.7 km
  • Kienteng Ban Hian Kong
    3.7 km
  • Soekarno Bridge
    4.6 km
  • Water Park Griya Paniki Indah Manado
    11.3 km
  • Bunaken National Park
    19.5 km
  • Tunan Waterfall
    20.3 km
Nearby landmarks
  • Manado Souvenir
    50 m
  • Taman Wolter
    180 m
  • Wisata Bahari Restaurant
    210 m
  • Bahu Mall
    300 m
  • Boulevard area
    340 m
  • Supermarket
    460 m
  • Puskesmas Bahu
    580 m
  • Apotik Tiga Satu
    660 m
  • Rumah Sakit Pendidikan UNSRAT
    830 m
  • Indomart
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of restaurants2
  • Number of rooms 170

Reviews of Lion Hotel & Plaza Manado from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness6.7
Facilities6.5
Location8.0
Room comfort and quality6.5
Service7.1
Value for money6.9
High score for Manado
Rating
9+ Exceptional (40)
8-9 Excellent (23)
7-8 Very Good (55)
6-7 Good (32)
<6 Below Expectation (112)
Time of the year
Mar - May (43)
Jun - Aug (74)
Sep - Nov (67)
Dec - Feb (78)
All guests (453)
All room types
All languages

Show reviews that mention 

Showing 262 verified guest comments
12345
10.0
Exceptional
Rinny from Indonesia
Couple
Superior Sea View Double
Stayed 1 night in May 2022

good choice”

sangat bagus

Reviewed June 09, 2022

See room deals

8.8
Excellent
Brian from Ireland
Family with teens
Superior Room
Stayed 2 nights in June 2022

Good value hotel and very modern ”

I love this hotel. I have stayed here many times since it opened. And will surely stay again

Reviewed June 17, 2022

See room deals

8.0
Excellent
Yacobus from Indonesia
Business traveler
Deluxe Sea View
Stayed 1 night in March 2019

Value for money..”

with the price, you'll get a large room, good view especialy sea view, good swiming pool site, night swiming is recomended. the food is good.

Reviewed March 21, 2019

See room deals

8.0
Excellent
catharina from Indonesia
Business traveler
Superior City View Twin
Stayed 1 night in October 2018

NEAR BEACH”

THIS HOTEL IS VERY NICE VIEW BECAUSE NEAR BEACH. ROOM IS CLEAN.

Reviewed January 22, 2019

See room deals

6.4
Good
Nining from Indonesia
Business traveler
Superior Sea View
Stayed 2 nights in February 2019

Rooms are Small, Unprofessional Staff ”

I was given the key where the room was occupied by someone, and I rushed to Reception to change the key .. no staff accompanied me to the new room nor took my luggage for the mistakes. Room is small than expected, and amenities were standard. The rooms

Reviewed February 17, 2019

See room deals

4.4
Ano from Indonesia
Solo traveler
Superior City View Twin
Stayed 2 nights in December 2018

Salty water, no hot water”

Very small room, old, and dirty. The water is salty maybe it's because of its location that is on the coastline. The hot water was not working so you have to shower with freezing cold water. The distance between the elevator to my room was really far. It's like working out every time I want to go out or back to my room. One thing that I like from this hotel is the breakfast. It's okay!

Reviewed January 02, 2019

See room deals

4.4
John from United States
Couple
Superior Sea View Double
Stayed 1 night in November 2020

Lion doesn't take care of its hotel operation during this covid period”

Many shortcomings- very brackish shower water (salt content unacceptable) is high on the list. Surround area is in partial ruin and garbage litters the surrounding grounds.

Reviewed November 29, 2020

See room deals

3.6
Emma from Australia
Couple
Superior Sea View Double
Stayed 5 nights in June 2022

Photos are deceiving, the dirties hotel in Town!”

I booked my stay due to the beautiful panoramic photos post on the website. We I got to the Hotel, I was shocked to see how dirty the room was. The bed sheet were stained, toilet does not looked as it has been cleaned for years, head shower was rusty, mould everywhere, but the worst part of the hotel was the towels, they were ripped on the edges, hole and stained. How the hell did this hotel gets the 4 stars rating,. Lion Hotel is no more that 2 stars Hotel. One more thing, this Hotel does not have a private swimming pool. The swimming pool is outside the hotel with no security barrier so it's on public view. It is located in public area where street vendors are behind the hotel. To get to the pool you must walk pass the empty, dark and deserted mall (no longer operated) approximately 5 minute walk from the Hotel Lobby.

Reviewed June 19, 2022

See room deals

3.6
andrie from Indonesia
Business traveler
Superior Sea View
Stayed 1 night in May 2019

Not Well Maintained, Not Worth The Money Spent”

Bed Sheet has stain on it, room is dusty, wallpaper is tearing apart, glass door in the toilet is filled with water spots (they dont clean the glass maybe?), toilet floor is dirty, cleanliness is definitely a problem in this hotel. staffs arent helpful at all, when i checked in there is only one staff standing by at the reception, while a group is waiting to check in, thus causing long waits (they seriously need to employ more staffs). Hallway is dark and creepy (they dont turn on most lights, saving electricty bill?) i definitely wont go back, prefer choosing other hotel which has better aspect in almost all.

Reviewed May 08, 2019

See room deals

3.6
fahri from Indonesia
Solo traveler
Superior Sea View Double
Stayed 1 night in July 2019

DO NOT STAY AT THIS HOTEL”

Trust me just don’t. Before we decide to stay at this hotel. We were staying at way more cheap hotel because all of the hotel in manado was full. But the quality of the cheap hotel is much much better than this lion hotel. The room of lion hotel was stink, the bed full of stain. Its dirty, everything’s negative. The furniture are broken.

Reviewed July 21, 2019

See room deals

2.0
changsu from South Korea
Solo traveler
Superior Room
Stayed 3 nights in May 2022

Terrible experience, facilities very old,bad smell”

Terrible experience, facilities very old,bad smell. All photos which Hotel upload are few years ago, i guess that. Please check photos i already uploaded in google map. i reserved 3 nights but i moved to other hotel after first day. Even i can't refund anything.. i moved to other hotel.. Terrible experiences. ..

Reviewed May 07, 2022

See room deals

8.3
Excellent
Phillip from United States
Business traveler
Superior City View Twin
Stayed 5 nights in February 2014

Friendly and attentive staff.”

Staff, Location, Value

I enjoyed my stay at Lion Hotel. The staff was friendly and spoke good English. They were always willing to please. Overall the breakfast was good but I wish it had more choices. The dining room could be nicer. My view of the city wasn't great but I didn't stay there for the view. Also, the internet connection was poor. I had good wifi but I think because of the floods in Manado the infrastructure was suffering.

Reviewed February 24, 2014

See room deals

8.0
Excellent
Noviar from Indonesia
Business traveler
Superior City View Twin
Stayed 1 night in April 2014

Greaaaat ..”

the staff, Food, and Prime Location

i was on business trip when staying at lion hotel and plaza manado. the hotel is a brand new hotel and the first of Lion hotel in Indonesia... great location with amazing view toward Bunaken island

Reviewed July 26, 2014

See room deals

7.0
Very good
Tri from Indonesia
Couple
Superior Sea View Double
Stayed 3 nights in May 2014

Good Hotel. No less. No more.”

Staffs are very helpfull, beautiful sea view.

Overall my stayed at Lion Hotel was good. Room is perfect on interior decoration, beautiful sea view from the room, breakfast is also good, they served traditional Manado porridge, but some corners are dusty, and at my room the hot water from the shower is not work. So i should took a bath with only cold water :( Location is near from the mall, some restaurant that provide Manado food, and the dock to go to the Bunaken Island.

Reviewed May 19, 2014

See room deals

9.7
Exceptional
Frans from Indonesia
Business traveler
Deluxe City View Double
Stayed 3 nights in August 2013

clean nice close for shopping”

good food clean staf polite

very happy close for shopping good for breakfast all staft polite bed room clean room service ok for first time I stay @ Lion Hotel

Reviewed August 20, 2013

See room deals

9.0
Exceptional
Lola from Indonesia
Couple
Superior Sea View Double
Stayed 3 nights in June 2014

It was a really nice hotel, new rooms”

New rooms Centrally located Sea view

It was my second visit, and very enjoyable. My fav hotel in Manado. Will stay there again next time.

Reviewed July 01, 2014

See room deals

8.0
Excellent
MUSTAFA from Turkey
Business traveler
Junior Suite
Stayed 2 nights in November 2013

nice and easy”

close to the city center, new building, plenty of rooms

The hotel was close to the city center. It's a new building and plenty of rooms however although it is managed by Lion Group there was no check in facility for the Lion Group flight.

Reviewed December 16, 2013

See room deals

8.7
Excellent
Sinartus from Indonesia
Family with young children
Stayed 2 nights in July 2014

Almost there but not quite”

The location is great as there are plenty of local restaurants to try. The Junior suite is large providing ample of room to play around and it is a fairly new hotel.

We want to like our stay but there was a lack of hot water in our room. We did get luke warm water but never as hot as we would like. We complained to the staff and they sent their engineering staff and all the could do is ask us to run the water longer, which we did but without much success. There's also no pool at the hotel and the hotel is situated in an unfinished complex so a bit too quiet for our taste. Apart from that, the staff were lovely and the breakfast is not bad but we had to wait a while as it seemed not only the guests eat there but the locals as well. We really want to like this hotel but the lack of consistent hot water and swimming pool make it not convenient when travelling with children.

Reviewed August 01, 2014

See room deals

9.6
Exceptional
Mark from United States
Business traveler
Superior City View Twin
Stayed 1 night in January 2016

excellent front desk.incredible breakfast buffet”

Hotel managers getFront desk managers ,staff spoke excellent english. They were patient problem solvers. All major us chains could learn. Some rooms are tired. Some are extraordinary. All receive a top quality breakfast buffet with 20 or more dishes and multiple fresh prep stations and that amazing strong fresh brewed sulawesi coffee.

Reviewed February 01, 2016

See room deals

5.6
Peter from Australia
Couple
Deluxe Sea View Double
Stayed 3 nights in September 2017

Too many issues at the pricre. ”

Lion Group has evidently bought this hotel and mall cheaply from a bankrupt. My assumption. The problems: nice room with peeling wallpaper, weird frosted view window out to sea, pointless little balcony, disastrously unstable WiFi with snail slow internet, small grey (white) towels, pool not part of hotel building, ordinary breakfast at price point. Good things: upmarket redecoration in halls and lobbies floors 5 and 6, balcony bar, excellent fitness centre. As per title: I cannot justify the cost of the seaview room and etc. at the price point. The location is at the western edge of the city centre precinct. Near to a mall but far from nighttime activity, although one can travel be angkutan kota, cheaply.

Reviewed September 09, 2017

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss