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Le Palais Hotel
Le Palais Hotel
Le Palais Hotel
Le Palais Hotel
Le Palais Hotel
Le Palais Hotel
Le Palais Hotel

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8.4

Excellent

102 reviews

102 reviews

See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Diamond Muay Thai 8.8 km
Thong Nai Pan Yai Beach 9.6 km
Ao Chaloklum Bay 13.4 km
Salad Beach 14.7 km
Nearby landmarks
Shooting Range 740 m
Haad Rin Queen Ferry Pier 1.0 km
Doctor Sam 1.0 km
Haad Rin Arena 1.1 km
First Western Clinic 1.1 km
Haad Rin Post Office 1.1 km
Bandon Clinic 1.1 km
Gallery Dorm Bar 1.1 km
Siam Clinic 1.2 km
Ying @ Net Internet Café 1.2 km

Le Palais Hotel

117/9 Moo 6, Haad Rin Nai, Ban Tai, Koh Phangan, Surat Thani, Haad Rin, Koh Phangan, Thailand, 84280 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Haad Rin part of Koh Phangan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bottle Beach. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Airport transport

Private beach

Complimentary WIFi in all rooms

A/C

Daily cleaning

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Luggage storage

Swimming pool [outdoor]

Private beach

Coffee shop

Your dates are popular among travelersUsers are booking a place in Koh Phangan every 47 minutes on Agoda.com
Value for money8.2
Distance to city center1.5 km
Location rating8.3
Nearest airportSamui Airport (USM)
Distance to airport14.9 km

Rooms available at Le Palais Hotel

Super Deluxe Ocean View Double Room with Balcony
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 king bed
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Deluxe Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
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Deluxe (Pool View)
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
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Junior Double Room
...
  • Room size: 49 m²/527 ft²
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Villa with Private Pool
...
  • Room size: 49 m²/527 ft²
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Angkor Deluxe Room with Pool And Sea View (2 Single Bed / 1 Double Bed)
...
    Enter dates to see prices
    pool villa suite with breakfast
    ...
      Enter dates to see prices
      Bayon Super Deluxe Sea View
      ...
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        Bayon Super Deluxe Room with Sea View (1 King Bed)
        ...
          Enter dates to see prices
          Deluxe Room with Pool View (No Window,Area:32)
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Le Palais Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

            How do I get to Le Palais Hotel?

            Le Palais Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Le Palais Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Le Palais Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Koh Phangan with private transportation, the hotel can arrange taxi service.

            Is breakfast offered at Le Palais Hotel?

            Wake up to a great continental breakfast at Le Palais Hotel. Adults can enjoy breakfast offered with an additional charge of 400 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Le Palais Hotel?

            Le Palais Hotel features an on-site restaurant for your dining convenience.

            What is the smoking policy at Le Palais Hotel?

            Le Palais Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

            What restaurants are nearby Le Palais Hotel?

            Le Palais Hotel is located in Haad Rin, famous for good restaurants such as CoffeeDrinks, Rocky Restaurant and Morockan Restaurant.

            What popular beaches are close to Le Palais Hotel?

            Guests at Le Palais Hotel can easily visit Haad Rin, Haad Rin Beach and Leela Beach in the Haad Rin area.

            What popular natural sightseeing spots are close to Le Palais Hotel?

            Le Palais Hotel is located in the Haad Rin area, which is famous for natural sightseeing destinations such as Ao Hat Rin and Laem Hat Rin.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Le Palais Hotel

            • 10

              Exceptional
              Staff 

              "The staff are lovely, friendly, courteous and helpful."

              Sandy

              |

              March 21, 2020

            • 9.6

              Exceptional

              "Beautiful rooms and best sunset"

              Sahil

              |

              February 3, 2020

            • 10

              Exceptional
              Staff 

              "The staff was decent."

              Fred

              |

              January 9, 2020

            Property ranking|Compared to 568 Koh Phangan properties
            See all rankings
            Cleanliness score
            8.8/10
            Service score
            8.9/10
            Value for money score
            8.2/10
            Room size
            34 sqm.
            Better than
            92
            %
            of Koh Phangan properties
            Better than
            90
            %
            of Koh Phangan properties
            Better than
            82
            %
            of Koh Phangan properties
            Bigger than
            82
            %
            of Koh Phangan properties
            Overall rating:

            8.4

            Excellent
            102 reviews
            Cleanliness
            8.8
            Facilities
            8.1
            Location
            8.3
            Read all reviews >
            More about Le Palais Hotel

            More about Le Palais Hotel

            Le Palais Hotel

            Do more sightseeing in the famous neighborhoods of Koh Phangan with a stay at Le Palais Hotel. Enjoy some seaside relaxation and drinks with a stay at Le Palais Hotel, just 12.4 km from Bottle Beach.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Koh Phangan even more convenient.
            Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Le Palais Hotel thanks to the hotel's laundry service keeping your clothes clean.
            Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Le Palais Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
            In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


            Dining and things to do

            Every day at Le Palais Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
            Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool.


            Around the property

            Don't miss out on all that Koh Phangan has to offer during your stay at Le Palais Hotel. Multiple day trip options await you and your travel group close to Le Palais Hotel, starting with visits to Diamond Muay Thai located just 8.7 km away.


            Reasons to stay here

            Facilities at this hotel are rated higher than 86% of other accommodations in the city.
            Past guests love the cleanliness here, ranking it higher than 91% of the city's accommodation.
            Staff and service here are considered high quality by past guests whose ratings put it above 89% of the city's options.

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            Amenities and facilities
            Excellent
            Facilities

            8.1

            Most talked about facilities

            Beach

            2 mentions

            Food & Dining

            1 mention

            Breakfast

            1 mention

            Swimming Pool

            1 mention

            Languages spoken

            • English
            • Thai

            Internet access

            • Complimentary WIFi in all rooms
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Private beach
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Ticket services
            • Tours

            Cleanliness and safety

            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Restaurants
            • Room service

            Services and conveniences

            • Concierge
            • Daily cleaning
            • Elevator
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoking area

            Access

            • Pets allowed

            Getting around

            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Shuttle service
            • Taxi service
            • Transport to airport

            Available in all rooms

            • A/C
            • Balcony/terrace
            • Bathrobes
            • Closet
            • Coffee/tea machine
            • Complimentary coffee (instant)
            • Complimentary drinking water
            • Desk
            • Free tea
            • Free welcome drink
            • Mini bar
            • Mirror
            • Mosquito net
            • Private bathroom
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Toiletries
            • Towels
            • Umbrella
            • Wi-Fi
            Food and dining
            Breakfast options
            • American
            Location
            117/9 Moo 6, Haad Rin Nai, Ban Tai, Koh Phangan, Surat Thani, Haad Rin, Koh Phangan, Thailand, 84280
            Excellent
            Location

            8.3

            Airports

            • Samui Airport (USM)
              14.9 km 4.5 hour drive
            • Surat Thani Airport (URT)
              117.4 km

            Hospital or clinic

            • Doctor Sam
              1.0 km

            Convenience store

            • 7 Eleven
              770 m

            Cash withdrawal

            • ATM
              1.4 km
            What's nearby

            Popular landmarks

            • Diamond Muay Thai
              8.8 km
            • Thong Nai Pan Yai Beach
              9.6 km
            • Ao Chaloklum Bay
              13.4 km
            • Salad Beach
              14.7 km

            Nearby landmarks

            • Shooting Range
              740 m
            • Haad Rin Queen Ferry Pier
              1.0 km
            • Doctor Sam
              1.0 km
            • Haad Rin Arena
              1.1 km
            • First Western Clinic
              1.1 km
            • Haad Rin Post Office
              1.1 km
            • Bandon Clinic
              1.1 km
            • Gallery Dorm Bar
              1.1 km
            • Siam Clinic
              1.2 km
            • Ying @ Net Internet Café
              1.2 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-12 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-in until21:00
            • Check-out from06:00
            • Check-out until12:00
            • Reception open until23:00

            Getting around

            • Distance from city center1.5 km

            Extras

            • Breakfast charge (unless included in room price)400 THB

            The property

            • Number of bars/lounges2
            • Number of restaurants1
            • Number of rooms 32
            • Room voltage220

            Reviews of Le Palais Hotel from real guests

            Provided by verified guests of Agoda
            8.4
            /
            10
            Cleanliness8.8
            Facilities8.1
            Location8.3
            Service8.9
            Value for money8.2
            High score for Koh Phangan
            Rating
            9+ Exceptional (29)
            8-9 Excellent (4)
            7-8 Very Good (7)
            6-7 Good (3)
            <6 Below Expectation (11)
            Time of the year
            Mar - May (12)
            Jun - Aug (5)
            Sep - Nov (8)
            Dec - Feb (29)
            All guests (102)
            All room types
            All languages

            Show reviews that mention 

            Showing 54 verified guest comments
            123
            10.0
            Exceptional
            Stephen from United Kingdom
            Couple
            King Room with Sea View
            Stayed 3 nights in March 2019

            Stay here at least once if you have a chance.”

            Absolutely amazing hotel it will blow your mind. I would recommend Le Palais the hotel & staff are exceptional. If you expect to stay in a hotel that is laid out on a mountain with the best ocean views one could ask for but don't like climbing stairs it's not for you although you could stay in the 1st level without any drama. There is no elevator due to how the hotel is built split levels & the surrounding area has been kept as natural as possible without removing rocks & trees unless directly under the building's themself. I think it would be hard to find anything as unusual & unique as Le Palais for the very reasonable prices they charge.

            Reviewed April 02, 2019

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            10.0
            Exceptional
            Kovacs from Hungary
            Couple
            Deluxe Sea View
            Stayed 3 nights in February 2019

            Interesting architecture, good breakfast, beautiful panorama”

            We stayed 3 nights in this beautiful place. We really like Koh Phangan island, but the fact that we stayed in this accommodation our vacation has 5 star rating. Our room had a balcony where the sunset was visible and it had a beautiful panorama to the sea. The bathroom was clean and the Cambodian architecture elements gives a feeling that you are in special place. The breakfast in the hotel is extremely good. You will get a menu and you can select from different things, more than one. For example English breakfast, American breakfast, different types of eggs. The restaurant has also beautiful panorama, so during your eating you can see the fishermans in the water. The hotel has free taxi service to the pier. Everything was fantastic so I can recommend this place!

            Reviewed February 20, 2019

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            10.0
            Exceptional
            Ricardo from Ecuador
            Couple
            Deluxe Sea View
            Stayed 1 night in November 2017

            amazing angkor wat style hotel”

            The hotel has an Angkor Wat concept construction with Cambodian carvings and rooms that have sea view and very helpfull staff that all speak english. Its a very short distance from Haad Rin. If unshure about the budget; i would also recomend the sister hotel BLUE HILL which is adjoint to the property and has individual cabins in the cliff which you take a trolly to go down to the beach. Over all it was amazing experience!

            Reviewed November 05, 2017

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            Dear Mr. Ricardo Thank you for your review and recent stay with us at Le Palais Hotel! We are glad to hear that you enjoyed your experience in our Hotel. And we are really happy to hear that you have like the inspired architectural design of the Angkor Wat Temple and the view of the hotel. Our staff are delighted that they were helpful in your stay. Thank you for the mentioning our sister hotel and some important information's. Once again, thank you for taking the time to share your experience at Le Palais Hotel. We hope will have the opportunity to welcome you back to our hotel in the near future. Sincere Regards, Rosenda Macayan

            Responded November 08, 2017
            Le Palais Hotel
            10.0
            Exceptional
            Rebecca from Australia
            Couple
            Deluxe Sea View
            Stayed 2 nights in April 2018

            Absolutely breathtaking and would live here if I could”

            This hotel is outstanding, the staff are so friendly and accommodating. The room was 6 star not 5 and so clean, the restaurant has a breathtaking view and this hotel hosts its own private beach, there really isn’t anywhere else to stay in Ko Phangan

            Reviewed May 03, 2018

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            9.2
            Exceptional
            Arthur from South Korea
            Couple
            Deluxe (Pool View)
            Stayed 1 night in December 2018

            Exceptional”

            Obviously this is one of the most expensive hotels on the island. Greeted at the front desk with fruits and a speedy check in. Luggage was taken done to our rooms. We had the villa with a private pool that offered a picturesque temple like feel and view of the ocean. No extra charge for room service delivery. Staff is knowledgeable and always ready to help out with anything you need. Improves however are the hotel seems to still be under construction. Sheets were not changed every single day. Water in shower was only warm for about 5 minutes then turned to room temperature. Great experience would definitely recommend for anyone not worried about spending a little money.

            Reviewed December 24, 2018

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            10.0
            Exceptional
            Sandy from Canada
            Solo traveler
            Deluxe Sea View
            Stayed 1 night in March 2020

            The architectural design is incredible. I was expecting it to be beautiful but the reality was breat”

            The staff are lovely, friendly, courteous and helpful. They respond quickly to any requests. It is built into the hillside and the views from the rooms, pool and restaurant are awesome. It faces south so you can see Koh Samui. The sunsets are breathtaking!

            Reviewed March 21, 2020

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            9.6
            Exceptional
            Rikard from Sweden
            Solo traveler
            Deluxe Sea View
            Stayed 2 nights in August 2017

            A truly unique hotel experience with wonderful personnel ”

            The hotel was newly opened when I was lucky to find it so it had some promotional offer. The hotel in itself is well worthy of paying a little bit extra, because the place in itself is an attraction; with great view from the restaurant, cool Angkor Wat temple-like decoration everywhere (even in shower), and very friendly staff. Well worth a visit, if only to visit the restaurant (not too expensive either, for what you get). The hotel have free shuttle to the harbour as well for hotel guests.

            Reviewed August 24, 2017

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            Dear Rikard, We are delighted to hear that you had enjoyed and had a great stay with us. It is great to hear that you were impressed with the panoramic view and the Angkor Wat Temple design of the hotel. Thank you for staying with us at Le Palais Hotel. We are very grateful for your feedback. We certainly look forward to having the chance to welcome you back again for another memorable stay with us soon. Sincere Regards, Rosenda Macayan Guest Service Agent, Le Palais

            Responded November 08, 2017
            Le Palais Hotel
            10.0
            Exceptional
            Fred from Thailand
            Couple
            Junior Suite with Private Pool
            Stayed 1 night in January 2020

            Beautiful architecture in Hotel”

            The Cambodian Reproduction is near perfect, no hotel rooms are excellent. The staff was decent. It is built into a cliff so stairs are required. They have a golf cart if stairs aren’t your thing. The beach is private. The bar and restaurant are built on the top of the cliff overlooking the ocean, the menu is limited but very good.

            Reviewed January 09, 2020

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            10.0
            Exceptional
            art from United Kingdom
            Couple
            Super Deluxe Ocean View Double Room with Balcony
            Stayed 3 nights in February 2019

            Excellent”

            Very unique hotel very very pleased with my stay everything good about it except that the air con should be stronger as rooms get hot up there

            Reviewed June 12, 2019

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            10.0
            Exceptional
            art from United Kingdom
            Couple
            Junior Suite with Private Pool
            Stayed 3 nights in February 2019

            Excellent”

            Very unique hotel very very pleased with my stay everything good about it except that the air con should be stronger as rooms get hot up there

            Reviewed June 12, 2019

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            4.8
            Laura
            Couple
            Deluxe Sea View
            Stayed 1 night in February 2019

            beautiful hotel - wonderful restaurant - terrible service.”

            Hotel was beautiful for our stay in Haad Rin. However, for the cost, the service was not good. Very rude check in staff and our room was not ready for us upon check in. The restaurant however, the Banyon Restuarant, was incredible. The staff were amazing. The food was great, and the prices were very good. We ate here all the time and really enjoyed the breakfast.

            Reviewed February 21, 2019

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            8.4
            Excellent
            Michael from South Africa
            Couple
            King Room with Sea View
            Stayed 2 nights in July 2018

            Amazing Hotel”

            You really feel like you are in a palace. Really loved it. Lots of stairs as its on a cliff face. Rooms are beautiful and tha sea facing balcony is awesome. I would come back to this hotel.

            Reviewed October 23, 2018

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            10.0
            Exceptional
            Woon from Malaysia
            Solo traveler
            Deluxe Sea View
            Stayed 1 night in September 2017

            This hotel is great hotel at koh phangan ”

            The hotel rooms is big and clean.the hotel is made like Angkorwat

            Reviewed October 13, 2017

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            Dear Woon, Thank you so much for your review and staying with us at Le Palais Hotel and we were delighted to have you with us. We are grateful that you like the architectural design inspired from Angkor Wat Temple. And we appreciate your comments regarding our rooms and will assure you to continue with our service. Once again, thank you for taking the time to share your feedback with us. Sincere Regards, Rosenda Macayan

            Responded November 08, 2017
            Le Palais Hotel
            9.6
            Exceptional
            Jovana
            Couple
            Deluxe (Pool View)
            Stayed 1 night in December 2017

            Very good ”

            Beautiful, everything was great. Room with the view on the swimming pool was perfect! Just 2 failings: only cold water in the bathroom (the bathroom is so beautiful that it’a a pitty not to be able to stay longer under the shower).

            Reviewed December 08, 2017

            See room deals

            Dear Jovana, Thank you for taking the time to write a review and for your recent stay with us at the Le Palais Hotel! We are happy to hear you have enjoyed our panoramic view and pool. And we sincerely apologize for the shower, we are trying our best to arrange this issue. Currently, the hot water takes some moments to reach the guest. Thank you again for your review and we hope to welcome you back in the near future. Le Palais Team.

            Responded December 09, 2017
            Le Palais Hotel
            10.0
            Exceptional
            chalanthorn from Thailand
            Family with teens
            Junior Suite with Private Pool
            Stayed 1 night in March 2019

            Great hotel and staff.”

            Beautiful hotel and staff so nice and friendly ,good food but the beach is ok .

            Reviewed March 23, 2019

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            6.0
            Agne from United States
            Couple
            Super Deluxe Ocean View Double Room with Balcony
            Stayed 1 night in January 2018

            Above average”

            We booked this hotel for the full moon festival. Upon arrival everything seemed nice and the location and hotel itself was beautiful, but the reception closes at 11 and they close the gates to the ENTIRE hotel, so we had to look for a way to get back in because we came back late. The air conditioning in the room never worked, so we ended up having to sleep in a 35 degree room. We told this to the staff before going out and they said they would fix it, but they never did. When we came back after the full moon party, the power in our room had gone out, there was no one in reception to talk to about getting in fixed. Overall, the scenery is beautiful, but the service was terrible.

            Reviewed February 04, 2018

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            6.8
            Good
            Robbie from United States
            Solo traveler
            Super Deluxe Ocean View Double Room with Balcony
            Stayed 1 night in January 2018

            I wanted to love it...”

            After 10 years of construction I stayed 6 months in of the grand opening. Interesting enough there were quit a few damages for a new place which leads me to believe they have been open much longer then since the grand opening My number one complaint over the broken ugly bottom pool and finger prints all over the glass, is the smell of mildew or mold that permeated my room. And to make it even worse the windows are sun facing and the room was scorching hot when I arrived. The poor maid was literally sweating like she was in a shower when I entered room. At 10am the following morning the room finally cooled down. I slept in an oven... or tried to sleep. They AC simply did not work... Besides that the property was ok. I feel like I paid a lot to be not so comfortable. The staff was friendly enough. Front desk seemed to be overloaded but they worked hard to please everyone. Cleaning crew were friendly and quick. Dining staff were ok but no real service experience. Best pina colada!

            Reviewed February 07, 2018

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            8.0
            Excellent
            Phimchanok from Thailand
            Solo traveler
            Deluxe (Pool View)
            Stayed 1 night in December 2018

            Great place with Good views”

            The room is tidy and unique. I love it so much. The staff are helpful.

            Reviewed April 22, 2019

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            10.0
            Exceptional
            Nick from United States
            Couple
            Super Deluxe Ocean View Double Room with Balcony
            Stayed 1 night in November 2018

            Awesome place”

            Beautiful rooms and views. Incredible place in a good location.

            Reviewed November 26, 2018

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            4.8
            JEONGHWA from Thailand
            Group
            Stayed 2 nights in April 2018

            Dangerous cage box in middle of mountain ”

            They served me and friend the booked room in near beach and we had to take open cage box (outdoor elevator). When I checked that, the room wasn't what I booked so that we backed to take the cage box again but it stopped in middle of mountain! I felt really scared, if it was wrong, I could fell on cliff and might be died. It stopped over and over and reached on second floor barely and we had to take out and walked to the peak. It was terrible to climb with baggage over 20 mins which I never expected. The cage box should be prohibited it is too dangerous for everyone. Also wifi doesn't work for 2 days. I am truly agreeing that this hotel really needs to cross check all facilities again.

            Reviewed April 11, 2018

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            123
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