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Lao Cai Star Hotel
Lao Cai Star Hotel
Lao Cai Star Hotel
Lao Cai Star Hotel
Lao Cai Star Hotel
Lao Cai Star Hotel
Lao Cai Star Hotel

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8.1

Excellent

250 reviews

250 reviews

Housekeeping1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Thanh Do Supermarket 40 m
MT Mart 70 m
Cốc Lều A Market 190 m
Công viên Hồ Chí Minh 670 m
Local market 1.3 km
Royal Fitness 1.5 km
Nhac Son Park 1.6 km
Sân vận động Trong nhà Lào Cai 1.9 km
Phòng Khám Đa khoa khu vực Phố Mới Vạn Hòa 2.0 km
Bệnh viện Đa khoa Hưng Thịnh 2.8 km
2021

Lao Cai Star Hotel

003 Hoang Lien street, Coc Leu ward, Lao Cai, Lao Cai City, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Lao Cai part of Lao Cai City, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

Hot tub

Sauna

Steam room

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Spa

Check-in/out [express]

Luggage storage

Cheaper than 65% of all properties in Lao Cai City in the last 24 hoursCompared to 26 Lao Cai City properties at Agoda for various dates
Value for money8.0
Distance to city center1 km
Location rating8.2

Rooms available at Lao Cai Star Hotel

Very good
Room comfort & quality

7.6

Superior Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 queen be...
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Deluxe Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
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Deluxe Triple Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 3 single beds
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VIP
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Triple Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 3 single beds
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Suite with City View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
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Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 double ...
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Suite with Terrace
...
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    Room City View
    ...
    • Room size: 25 m²/269 ft²
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    Twin Suite with City View
    ...
    • Room size: 27 m²/291 ft²
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    Does Lao Cai Star Hotel have a hot tub?

    A hot tub is one of the facilities available at Lao Cai Star Hotel.

    What time is check-in and check-out at Lao Cai Star Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Lao Cai Star Hotel?

    A stay at Lao Cai Star Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lao Cai Star Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Lao Cai City with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Lao Cai Star Hotel?

    Wake up to a great buffet breakfast at Lao Cai Star Hotel. Adults can enjoy breakfast offered with an additional charge of 130000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Lao Cai Star Hotel?

    Lao Cai Star Hotel features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Lao Cai Star Hotel?

    Lao Cai Star Hotel does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Lao Cai Star Hotel?

    Lao Cai Star Hotel is located in Lao Cai, famous for good restaurants such as Sakura, Pineapple Restaurant and Viet Emotion Cafe Restaurant.

    What are popular attractions near Lao Cai Star Hotel?

    Guests at Lao Cai Star Hotel can easily visit Công viên Hồ Chí Minh, Nhac Son Park and Công viên Bắc Cường located in the Lao Cai area.

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    Explore the neighborhood

    What people love about Lao Cai Star Hotel

    • 10

      Exceptional

      "I always stay in this hotel when I visit LaoCai city."

      DAEHOON

      |

      September 17, 2020

    • 10

      Exceptional
      Staff 

      "Staff ☆☆☆☆ very good."

      toshihiko

      |

      January 14, 2020

    Overall rating:

    8.1

    Excellent
    250 reviews
    Cleanliness
    7.8
    Facilities
    7.4
    Location
    8.2
    Read all reviews >
    More about Lao Cai Star Hotel

    More about Lao Cai Star Hotel

    Lao Cai Star Hotel

    Lao Cai Star Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Lao Cai City is made even more convenient with the car hire and shuttle services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
    The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
    Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at Lao Cai Star Hotel is furnished and equipped with handy amenities. Some rooms at Lao Cai Star Hotel are equipped with air conditioning for your convenience. Some rooms at Lao Cai Star Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
    The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Lao Cai Star Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
    Lao Cai Star Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
    Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Lao Cai Star Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 92% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 84% of other accommodations in Lao Cai City.

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    Amenities and facilities
    Very good
    Facilities

    7.4

    Most talked about facilities

    Breakfast

    3 mentions

    Housekeeping

    2 mentions

    Swimming Pool

    1 mention

    Languages spoken

    • English
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Hot tub
    • Karaoke
    • Massage
    • Sauna
    • Spa
    • Steam room
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Yoga room

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Kids meal
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service

    Available in all rooms

    • A/C
    • Bathrobes
    • Complimentary drinking water
    • Desk
    • Hair dryer
    • Lock box in room
    • Mini bar
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Toiletries
    Food and dining
    Restaurants on site

    Restaurant

    • Menu: Buffet
    Location
    003 Hoang Lien street, Coc Leu ward, Lao Cai, Lao Cai City, Vietnam
    Excellent
    Location

    8.2

    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • There are additional requirements for international guests due to the hotel is located in the border zones of Vietnam. Please contact the property for more information regarding the information form and procedures.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Distance from city center1 km

    Extras

    • Breakfast charge (unless included in room price)130000 VND

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges2
    • Number of floors7
    • Number of restaurants2
    • Number of rooms 58
    • Room voltage220
    • Year property opened2010
    • Most recent renovation2011

    Reviews of Lao Cai Star Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.8
    Facilities7.4
    Location8.2
    Room comfort and quality7.6
    Service7.8
    Value for money8.0
    High score for Lao Cai City
    Rating
    9+ Exceptional (14)
    8-9 Excellent (12)
    7-8 Very Good (15)
    6-7 Good (10)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (14)
    Jun - Aug (15)
    Sep - Nov (18)
    Dec - Feb (19)
    All guests (136)
    All languages

    Show reviews that mention 

    Showing 66 verified guest comments
    1234
    9.7
    Exceptional
    kristiaan from Belgium
    Group
    Stayed 1 night in July 2012

    grand style in la Cai”

    clean, chique, and a breakfast banquet!

    very nice helpfull staff in thsi great hotel. situated in a non-descript street, the hotel itself is really good; clean rooms, feels all very safe. the breakfast was sumptuous, i gather they do this to please chinese businiessman who lodge in lao cai frequently. breakfast of the year winner for me!

    Reviewed October 14, 2012

    See room deals

    6.0
    nhu-nguyen from France
    Couple
    Stayed 2 nights in September 2016

    Disappointing”

    My boyfriend and I stayed at Lao Cai Star for 2 nights and it was quite disappointing. The staff was unable to give us simple information like how to get to Sapa by bus and instead they tried to sell a private car service that costs 20 times more. In our first room, we saw cockroaches but they accept to change us to another room which was better. The second night when we get back to the hotel we realized they forgot to clean up our room... In a whole, if you can avoid this hotel, just avoid it.

    Reviewed September 12, 2016

    See room deals

    8.0
    Excellent
    Daniel from United States
    Solo traveler
    Stayed 2 nights in January 2012

    Beautiful lobby and rooms”

    Very good breakfast

    Large beautiful hotel with facilities for weddings and conventions. Well located with lots of parking. The included breakfast was one of the best I have had the pleasure of eating. The menu was very large for lunch and dinner dining and room service was also good. My first room was very nice and very very small. The second room was larger but with a view that looked into a hallway. What I did not care for were the poor toiletries provided. The razor was dull and the toothpaste difficult to open. The bathtub is so high off the floor as to give guests with mobility problems trouble getting in and out. The water pressure was not very good. I loved the plush towels. The staff was friendly and helpful, but didn't speak much English which is understandable since the hotel caters to Vietnamese and Chinese guests. I was not happy to be presented with a charge for early check in when I was checking out. I made an issue of it saying I should have been told of it when I checked in. It was removed.

    Reviewed February 01, 2012

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    6.0
    Stephan from Switzerland
    Solo traveler
    Stayed 1 night in December 2014

    A good 3* hotel in the center of Lào Cai”

    Location, room size, ?

    It was ok but nothing special. The totaly room size is big, but a lot of space is used for a part of bathroom and not to use. The location is good for go around in the city center of Lào Cai. In winter time you cannot use the pool because it's outdoor. The breakfast buffet was ok, but not very extensive. For me it's a bit overpriced for what you get at all.

    Reviewed December 11, 2014

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    8.3
    Excellent
    TUVIA from Israel
    Couple
    Stayed 1 night in November 2011

    Big and renovated hotel”

    Big and quite room, early check in (cost 50% of day staying!

    I decided to stay in this hotel knowing it's not in Sapa where all the tourists staying. The hotel was almost deserted due to the renovations/working at that time. we had very nice dinner and quite nice breakfast.The room was really big and comfortable.

    Reviewed December 08, 2011

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    10.0
    Exceptional
    DAEHOON from South Korea
    Business traveler
    Stayed 1 night in September 2020

    Good price and good service”

    I always stay in this hotel when I visit LaoCai city.

    Reviewed September 17, 2020

    See room deals

    Dear Mr/ Ms. Daehoon, Thank you for your comment and we are looking forward to seeing you in one day nearest. Best regards,

    Responded November 11, 2020
    Lao Cai Star Hotel
    10.0
    Exceptional
    toshihiko from Vietnam
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in January 2020

    reccomand. However wifi is no good.”

    Room☆☆☆☆☆ building is old, but clean. not old safety box, refrigerator free waters free coffee powders and tea powders. Staff ☆☆☆☆ very good. helpful improve: wifi antenna I couldn't catch wifi at bedside.

    Reviewed January 14, 2020

    See room deals

    Dear toshihiko, Thank you for giving us the perfect rating on. We are so thrilled to know that you had a wonderful holiday with us and loved our staff and our replenishment. It's definitely a boost for us every time we receive positive reviews such as this. Please rest assured that we have passed on your feedback about the wifi to the relevant department for further improvement! We hope to welcome you back in the near future. Sincerely yours, The Hotel Management

    Responded February 28, 2020
    Lao Cai Star Hotel
    4.0
    Myly from Australia
    Business traveler
    Stayed 4 nights in August 2012

    Rats in the hotel”

    Nice front desk staff but not the management

    The hotel is right next to a construction site.. noisy and dusty.. the worse bit, we saw rats running along the wall in the hall way. The second day rats was inside my brother room. We reported to the hotel, they checked and told us that they have covered the hole. On the third day, at lunch time, three rats was under the sofa when we came back to the room. We took photos and filmed the rats. Came down, showed to the staff, demanded to see & speak to the manager. The manager apologized on the phone and said that rats were came from the construction site and they've tried to catch them manually but so many. I was so upset that they knew the rats situation and did nothing.. I decided to check out right away (one day earlier) as don't want to sleep with rats any more.. The hotel did not take this matter seriously and that make me angry...what if we got bitten by rats... and this is a four stars hotel.. I should report this matter to the Heath dpt or Tourism dept while I was still in Vietnam.

    Reviewed August 29, 2012

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    6.3
    Good
    Boon from Malaysia
    Business traveler
    Stayed 2 nights in December 2014

    A decent hotel in the middle of Lao Cai”

    Location and cleaniness

    A decent three star hotel in the city. Simple and clean

    Reviewed December 12, 2014

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    6.3
    Good
    Boon from Malaysia
    Business traveler
    Stayed 2 nights in December 2014

    Centrally located hotel”

    Location

    A simple three star hotel with all the necessary amenities

    Reviewed December 12, 2014

    See room deals

    5.3
    Myly from Australia
    Business traveler
    Stayed 1 night in August 2012

    OK but not impress due to rats appearing”

    Nice staff

    The room was basic, staff was nice but the disappointing was found rats in the hotel room and I had to checked out a day earlier as too scare of the rats.

    Reviewed August 31, 2012

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    5.3
    Linda from Malaysia
    Business traveler
    Stayed 1 night in August 2013

    Centralised location”

    Room is decent, hotel is located in close proximity to where our meeting was

    Hotel is decent and location-wise is good. Variety of breakfast is below average and hotel is dark by 10.00 pm with nothing else to do.

    Reviewed August 25, 2013

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    10.0
    Exceptional
    YU from Taiwan
    Couple
    Stayed 1 night in May 2018

    good way”

    good way

    Reviewed December 15, 2018

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    7.6
    Very good
    WAI from Hong Kong SAR, China
    Solo traveler
    Stayed 1 night in December 2017

    Not bad”

    Good location and service

    Reviewed December 19, 2017

    See room deals

    8.3
    Excellent
    Francis from Australia
    Couple
    Stayed 1 night in July 2014

    Good location, clean & friendly staff.”

    Value for money

    Excellent!

    Reviewed July 30, 2014

    See room deals

    5.2
    Thanh from Vietnam
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in December 2019

    5/10”

    Just nice

    Reviewed July 16, 2020

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    10.0
    Exceptional
    Khoa from Vietnam
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in May 2022

    Good”

    Good

    Reviewed May 29, 2022

    See room deals

    Em chào anh Khoa. Cảm ơn anh đã trải nghiệm dịch vụ và dành thời gian đánh giá cho khách sạn bên em. Và sự hài lòng của anh chính là nguồn động lực rất lớn cho tập thể cán bộ nhân viên khách sạn cố gắng hơn nữa để mang lại những dịch vụ tốt hơn nữa cho khách hàng. Chúc anh và gia đình tuần mới nhiều niềm vui. Hẹn gặp lại anh vào lần tới khi anh có dịp quay lại Lào cai. Trân trọng! Lao Cai Star Hotel Team!

    Responded May 30, 2022
    Lao Cai Star Hotel
    9.7
    Exceptional
    Nguyen from Vietnam
    Family with teens
    Stayed 1 night in January 2015

    Good hotel for staying in Lao Cai”

    Everything is good. You can eat in the hotel, especially the the food named "banh cuon", it's really delicious. You can also come around Lao Cai to find more things to eat, they're all cheap.
    Reviewed January 07, 2015

    See room deals

    7.0
    Very good
    Rod from Australia
    Solo traveler
    Stayed 1 night in May 2013

    A very comfortable city hotel.”

    Location, comfort, affordable
    Reviewed May 21, 2013

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    8.7
    Excellent
    Belén from Spain
    Couple
    Stayed 1 night in February 2012

    Hotel apartado pero confortable”

    Limpieza, cama muy cómoda, buenn desayuno, buen trato del personal del hotel

    El Hotel se encuentra a unos 15 minutos en taxi de la estación de trenes,pero merece la pena la elección dada la buena calidad de los servicios. Habitación muy limpia y confortable, buenas vistas del pueblo, el desayuno del buffet muy completo y el personal muy amable.

    Reviewed February 21, 2012

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    1234
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