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Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa
Laluna Hoi An Riverside Hotel & Spa

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8.9

Excellent

1,470 reviews

1,470 reviews

Breakfast40
Housekeeping38
View9
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bridge

180 m

Hoi An Cocoon Silk

240 m

Sân bóng nhân tạo

250 m

Bach Duong

320 m

Bùng bình tam giác

330 m

Popular landmarks
Japanese Covered Bridge

510 m

Old House of Tan Ky

690 m

Hoi An Ancient Town

770 m

Fukian Assembly Hall (Phuc Kien)

990 m

Central Market

1.1 km

Closest landmarks
huy hoang 2

330 m

Market

370 m

Quây Thuôc 206

370 m

Art Galleries

390 m

79 Tony

410 m

Laluna Hoi An Riverside Hotel & Spa

12 Nguyen Du street,, Cam Pho, Hoi An, Vietnam, 56000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Cam Pho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Hoi An

Check-in [24-hour]

Airport transport

Excellent breakfast

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Eco & Adventure
Canoeing
Hiking
Workout and Leisure
Exercise area
Swimming pool [outdoor]
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Transport to airport

Bicycle rental

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [outdoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

12 travelers have booked today.

Value for money8.8
Location rating9.2
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.8 km

Rooms available at Laluna Hoi An Riverside Hotel & Spa

Family Connecting Room with Balcony
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Super Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
King Suite with Balcony and River View
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Luxury Double Room with Balcony and River View
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Double Pool View
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite River View
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Super Deluxe Twin Room with Balcony and River View
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room with Balcony
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe River View Family Connecting Rooms
...
  • Room size: 80 m²/861 ft²
  • River view
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Laluna Hoi An Riverside Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Laluna Hoi An Riverside Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Laluna Hoi An Riverside Hotel & Spa?

Asian breakfast is available for guests. There's an additional charge of 150000 VND for adults and 150000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Laluna Hoi An Riverside Hotel & Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

What is the smoking policy at Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa is located in Cam Pho, famous for good restaurants such as Stars Garden Hoi An Restaurant, Faifo Cafe and Banh Xeo Song Hoai - Co Anh.

What popular shopping places are close to Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa is located in Cam Pho area which features shopping places such as Bach Duong, Khoi Custom Tailor and Byfas Premium Tailoring.

What are popular attractions near Laluna Hoi An Riverside Hotel & Spa?

Guests at Laluna Hoi An Riverside Hotel & Spa can easily visit The Old House of Phun Hung, Quan Kong Temple and Quan Thang Ancient House located in the Cam Pho area.

What popular natural sightseeing spots are close to Laluna Hoi An Riverside Hotel & Spa?

Laluna Hoi An Riverside Hotel & Spa is located in the Cam Pho area, which is famous for natural sightseeing destinations such as Bùng bình tam giác.

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Explore the neighborhood

What people love about Laluna Hoi An Riverside Hotel & Spa

  • 10

    Exceptional
    Location

    "Great stay in Hoi An, great location and staff!"

    Sarah

    |

    June 27, 2022

  • 8.4

    Excellent
    Staff 

    "Nice service with the people."

    Tiffany

    |

    June 23, 2022

  • 7.2

    Very good
    Bathroom

    "Room is clean and shower pressure is acceptable."

    Christina

    |

    June 17, 2022

Property ranking|Compared to 941 Hoi An properties
See all rankings
Location score
9.2/10
Room size
48 sqm.
Cheapest price score
Service score
9.2/10
Better than
93
%
of Hoi An properties
Bigger than
91
%
of Hoi An properties
Better than
84
%
of Hoi An properties
Better than
81
%
of Hoi An properties
Overall rating:

8.9

Excellent
892 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
Value for Money and hotel is strategically located.
Kathleen from Malaysia
Couple
More about Laluna Hoi An Riverside Hotel & Spa

More about Laluna Hoi An Riverside Hotel & Spa

Laluna Hoi An Riverside Hotel & Spa

Immerse yourself in the all that Hoi An has to offer with a getaway at Laluna Hoi An Riverside Hotel & Spa.
At Laluna Hoi An Riverside Hotel & Spa, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hoi An is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Laluna Hoi An Riverside Hotel & Spa.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Laluna Hoi An Riverside Hotel & Spa are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Laluna Hoi An Riverside Hotel & Spa are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Laluna Hoi An Riverside Hotel & Spa including kosher and halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At Laluna Hoi An Riverside Hotel & Spa you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Laluna Hoi An Riverside Hotel & Spa. A relaxing end to every day is possible with a visit to the solarium, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. At Laluna Hoi An Riverside Hotel & Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like snorkeling, diving and wind surfing. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Hoi An has to offer! Chill out in the beach or just watch the waves on warm days at An Bang Beach located 4.6 km away. Find that special item or souvenir that will commemorate your trip to Hoi An at Hoi An Night Market located 1.0 km away.


Reasons to stay here

Find rooms here that are cheaper than 83% of all other options in the city.
Guests who stayed at this hotel have scored it higher than 92% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

35 mentions

Swimming Pool

15 mentions

Housekeeping

11 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Danish
  • German
  • Japanese
  • Korean
  • Russian
  • Ukrainian
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Exercise area
  • Fishing
  • Garden
  • Hiking
  • Massage
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Bathrobes
  • Closet
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Dressing room
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Shower
  • Soundproofing
  • Toiletries
  • Towels
  • TV
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Riverside Restaurant

  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte
Location
12 Nguyen Du street,, Cam Pho, Hoi An, Vietnam, 56000
Exceptional
Location

9.2

Airports

  • Da Nang International Airport (DAD)
    23.8 km 48 min drive
  • Chu Lai Airport (VCL)
    65.7 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    1.1 km

Hospital or clinic

  • huy hoang 2
    330 m

Shopping

  • Hoi An Night Market
    1.1 km

Convenience store

  • Mini Mart
    590 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Japanese Covered Bridge
    510 m
  • Old House of Tan Ky
    690 m
  • Hoi An Ancient Town
    770 m
  • Fukian Assembly Hall (Phuc Kien)
    990 m
  • Central Market
    1.1 km
  • Hoi An Night Market
    1.1 km
  • Precious Heritage by Rehahn
    1.4 km
  • Tra Que Vegetable Village
    3.3 km
  • An Bang Beach
    4.6 km
  • Cua Dai Beach
    4.8 km

Nearby landmarks

  • Bridge
    180 m
  • Hoi An Cocoon Silk
    240 m
  • Sân bóng nhân tạo
    250 m
  • Bach Duong
    320 m
  • huy hoang 2
    330 m
  • Bùng bình tam giác
    330 m
  • Cao Dai Pagoda
    340 m
  • Khoi Custom Tailor
    350 m
  • Cam Pho Temple
    360 m
  • Công Viên Vườn Tượng
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 5 years old stay for free if using existing bedding
  • Children 6 – 11 years old stay for free if using existing bedding but will be charged VND150,000/child per day
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)150000 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 56
  • Year property opened2018
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Laluna Hoi An Riverside Hotel & Spa from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness8.9
Facilities8.4
Location9.2
Service9.2
Value for money8.8
High score for Hoi An
Rating
9+ Exceptional (299)
8-9 Excellent (62)
7-8 Very Good (63)
6-7 Good (14)
<6 Below Expectation (24)
Time of the year
Mar - May (85)
Jun - Aug (129)
Sep - Nov (118)
Dec - Feb (130)
All guests (892)
All room types
All languages

Show reviews that mention 

Showing 462 verified guest comments
12345
10.0
Exceptional
Kwang
Family with young children
Super Deluxe Twin Bed
Stayed 3 nights in December 2018

Best family trip to Hoian, Laluna Hoi An Riverside Hotel & Spa”

Weeks before the trip, I surfed Agoda, hotels com, and google maps in order to find a hotel for our family. And after I selected several hotels to consider, I contacted those hotels with several questions. And the reason that I chose Laluna Hoi An Riverside Hotel&Spa was that I could feel the warmth and kindness from the staffs who helped me to decide for this hotel. Our booking was first arranged by a sales manager, MS.Cherry, who also later arranged for the pick-up to the hotel from Danang Airport. Arrving at their hotel 01:30 am in the morning, we were welcomed by a receptionist, Mr.Ken and also helped moving our luggage to our room. The first impression of the hotel were a little antique, clean, and simple, and not exaggerated at all. And our family really enjoyed the breakfast at the cafeteria, staffs at the cafeteria are very kind and friendly. My family had such great time at Hoi An and Laluna and we are planning another visit to Hoi An next year and to Laluna.

Reviewed December 30, 2018

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10.0
Exceptional
Manish from United States
Solo traveler
Super Deluxe Double Room
Stayed 2 nights in February 2019

Amazing hotel with great staff and location”

My stay at LaLuna Hoi An Riverside Hotel & Spa was perfect from check in to check out. Upon arrival the staff was very friendly and explained everything to me about the hotel amenities and facilities. Vy from the front desk was very helpful in recommending a place to eat in Hoi An that was very delicious. Hari (among others) from the hotel restaurant were so friendly during breakfast. The breakfast was delicious and had many options to choose from to start your day. I also want to mention Rain with providing a friendly smile and amazing service at the bell desk. Overall, my stay at La Luna Hoi An Riverside Hotel was very memorable and would come back to stay here again in the future. Thank you!

Reviewed March 03, 2019

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9.6
Exceptional
Naomi from United Kingdom
Couple
Super Deluxe Double Room
Stayed 3 nights in May 2019

Weekend Stay at Laluna Hoi An”

Just wanted to write a quick review to say that for the price this hotel is incredible value for money, and its location is exceptional. In general Hoi An is a great weekend getaway as lots of things to do all within easy reach. The fact that Laluna partners with another business on the beach means free use of sunbeds and access to a nice bar on the beach too - free shuttle bus to/from hotel is another good feature. The highlight was undoubtedly the staff, who are amongst the most attentive we have ever experienced; genuinely great staff who work hard to ensure guests have a comfortable stay. We were also stunned by the good value for treatments at the spa. We had 2x hour massages, and received a complimentary 30 minutes; so 90 mins for the price of 60 mins, at a very reasonable price. Our masseurs: Anna and Jennifer were great. Thanks all 5*

Reviewed May 07, 2019

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10.0
Exceptional
Tanya from Australia
Family with teens
Deluxe Twin Balcony City View
Stayed 5 nights in February 2020

Lovely Hotel, Fabulous Staff, Great Location”

Laluna Hoi An Riverside Hotel is in a great location. Short walk to the old town. We had a river view room with balcony. Balcony is not very wide but two or three can sit there comfortably. Rooms are spacious and clean. The staff are amazing - can't help you enough. Tours and transport from hotel are affordable. Pool is not huge but clean and refreshing. Would definitely stay at Laluna again!

Reviewed March 20, 2020

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10.0
Exceptional
Tanya from Australia
Group
Super Deluxe Twin Bed
Stayed 5 nights in February 2020

Amazing Location, Fabulous Staff, Value for Money”

Group of 4 stayed in 2 rooms for 5 nights. Right from our arrival we were given the best attention. Welcome drinks and excellent information about the Hotel,Hoi An, Spa treatments, maps and tours very informative.One room had back street balcony and the other riverside balcony. Both nice ambiance. Although the balcony is not very wide, it fits 3 chairs and a table. Rooms were not as big as I excepted, but they were clean and welcoming. Room service is great and so are the prices. We did 2 tours booked through hotel. My Son and Ba Na Hills. Both I would recommend.. A special thank you to Phuc. You made us feel very welcome, went out of your way to help with our requests and when our phone charger stopped working you instantly lent us one! Location, location!! 5 minute walk to Hoi An old town and night market. Taylors a $2 cab if you don't want to walk that bit further. Breakfast are nice. All staff friendly. Always greeted with a smile. Nice pool. Would stay here again!!

Reviewed March 04, 2020

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10.0
Exceptional
Markus from Germany
Solo traveler
Super Deluxe Double Room
Stayed 3 nights in December 2018

More than a Hotel”

I stayed 3 nights at Laluna Hoi An, and was so impressed. It is located really near to the Japanese Bridge(max 10 minutes walk). I had a Superb Deluxe room, very spacious and great designed, with balcony.Very clean too. All Amenities were there. The bathroom is so nice and stylish. The bed let me sleep very well. Breakfast boosts my day(continental+ asian). But what I really liked most, was the staff. Kim, Ly, Tony, Kay and everybody I have forgotten got really out of there way to make me feel like a good friend. Helpful, kind and always with a real smile, awesome. But very special thanks to EMILY and HARI, i‘ll keep you both in my heart. THANK YOU! Absolute Recommendation!!! You have to try!

Reviewed December 18, 2018

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10.0
Exceptional
EIKO from Japan
Family with teens
Family Connecting Room with Balcony
Stayed 2 nights in November 2018

Great time!”

Hotel is very nice location with view and quiet place. The ancient ticket office and night market are close than the display of map We could walk the road along the safe Thu Bon river. It was very good walking for family included small children. Hotel rooms interior was nice and clean, spacious and comfortable! Our family had a wonderful time with you. Hotel staffs are very nice and friendly. Each moment we spent with you was amazing! Kim and Ana, Thanks for lot of help for our family. Angara, Thanks for help our schedule every day. Emily, we have lot of fun with you at restaurant! We would like to visit Hoi an city and stay Laluna hotel in near future. Thank you, ecco

Reviewed November 11, 2018

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Dear EIKO, thank you so much for this fabulous feedback! We are very pleased to hear that you and your family had a pleasant stay with us and we will foward your comments to our staff. Looking foward to welcome you again soon. Best regards, Jathan - Hotel Manager

Responded November 24, 2018
Laluna Hoi An Riverside Hotel & Spa
10.0
Exceptional
Phuong from United States
Group
Super Deluxe Double Room
Stayed 1 night in October 2019

Exceptional”

We booked 2 rooms and it was one of the best experience I've had. We were picked up by the driver at Danang airport which drove us directly to the hotel where we were greeted outside by the staffs. We were provided with refreshing drinks and were checked into our room. The hotel was walking proximity to Pho Co Hoi An. Breakfast buffet was excellent and we also had a wonderful body massage there as well. Overall, one of the best hotel experience and the most friendliest staff. I highly highly recommend this hotel if you're ever visiting Hoi An. Oh it's next to a bike rental so that's a plus. It was fun riding around town on the bike!

Reviewed February 19, 2020

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Dear Ms. Phuong We really appreciate you for taking time to write such a nice review for us. We are delighted to read your nice comments about our hotel & staff. We trust you had a memorable stay at Laluna Hoi An Riverside Hotel & Spa. It will be my pleasure to share your kind comment with the entire team. We look forward to welcoming you back to our hotel in the near future. Kind regards Cherry (Ms.) - Laluna Hoi An Riverside Hotel & Spa

Responded February 19, 2020
Laluna Hoi An Riverside Hotel & Spa
8.4
Excellent
Asim from United States
Solo traveler
Deluxe Double Pool View
Stayed 7 nights in May 2019

Good 7 days stay”

Location is good, walking distance to everything. Hotel provides transportation to An Bang Beach. Deluxe rooms are specious, clean with good mattress and pillows, no balcony. Paid $55 a night incl. B. Pool and pool area is small but nice and clean. Pool hours are from 6am so it was noisy facing the pool. Breakfast is good but it can be improved. Staff is friendly and efficient, always trying very hard to help. Spa premises looked good but treatments are pricey. On negative side …. Gym is terrible. Room size is OK but with very limited equipment 20++ years old. Spa next door was cleaned every morning but for some reason gym was off limit. Adding some mirrors, water cooler, replacing equipment would make Laluna my choice for Hoi An.

Reviewed June 08, 2019

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9.6
Exceptional
Sjarifah from Indonesia
Solo traveler
Super Deluxe Twin Bed
Stayed 2 nights in January 2019

Helpful staff & good location ”

As it is quite a new boutique hotel, staff do their utmost to please. English is still a problem in this small town and hotel. I like the spa package although only one therapist gives good massage (Quinh). Otherwise, it’s value for money. Ms Tanh helped us to get a car from Hoi An to Hue for US$90 (which I thought a bit high even on the international pricing; but i think in general private cars in Vietnam is not cheap for lack of competition) with a few hours of stopover in Bana Hills. Though no fault of theirs, driver (my Guess is it’s outsourced) of hotel car was quite mad that we want to have more than 3-hour stay at Sun World (Bana Hill). He was practically shouting at the manager on the phone! I thought that’s truly unpleasant and rude esp when the staff the night told us we need to have around 6-hours stay at the theme park! Nonetheless, other than this incident, nothing to complai

Reviewed February 17, 2019

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10.0
Exceptional
Eugene from Singapore
Couple
Super Deluxe Twin Bed
Stayed 2 nights in April 2019

Great stay in new hotel”

We arrived at Laluna to welcome drinks, cold towel, a receptionist who briefed us places of interest and show us to our room, followed by the bellboy with our luggage. what stood out about our Super Deluxe room was the large bathroom of brass pipes and brass patterned water trap, and good water flow and drainage - it was a joy to use! The brass piping matched the light Hoi An yellow and dark wood theme of the bedroom harmoniously. We were given the 2nd floor room which showed views of joggers in the morning, and locals sitting by the river at night enjoying their drinks.

Reviewed April 22, 2019

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8.4
Excellent
Jonathan from Singapore
Couple
Super Deluxe Double Room
Stayed 3 nights in December 2019

Good, Friendly Hotel”

We enjoyed our stay at this hotel. We have been to Hoi An many times and there are many wonderful boutique hotels. The Laluna is a nice hotel with friendly staff. It is not a super special hotel though, as many of the guest houses are. The most memorable part of our stay was the proximity to the town, which is great. Staff is helpful, and the breakfast was fine. However, for a place where you cannot drink the tap water, you would do well to ask for additional water, because what the hotel supplies is simply not adequate. Do know that as with many guest houses, this hotel also suffers from very thin walls and loud hallways. All in all, you are very spoiled for choice in Hoi An and if we do return, we will likely try another place. Not to say this isn't good, but in no way was it remarkable for us.

Reviewed January 16, 2020

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9.2
Exceptional
Barry from Canada
Couple
Superior Double Room
Stayed 4 nights in February 2019

Laluna Hoi An Riverside has all you could hope for and more!”

Laguna Riverside has all you need and more at very reasonable prices. Daily rate is about US $40.00 and this includes a breakfast with about 50 choices, even bacon and eggs if you wish. Beach shuttle, towels, pool included, plus clean decent sized room, mini bar, a.c., good wifi, big bathroom with hot water, all just a few steps from historic Old Town. Friendly staff are mostly English speaking, knowledgeable, and will arrange anything for you with appropriate notice. Rarely have we had a room and whole facility this clean in S.E. Asia! If we return to Hoi An, we will stay here!

Reviewed March 05, 2019

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9.6
Exceptional
Shirley from Singapore
Solo traveler
Deluxe Double Pool View
Stayed 2 nights in November 2018

Beyond the Call of Duty”

Facilities - Hotel is new and tastefully decorated. Location is 5 mins walking distance from Old Town. Breakfast buffet is simple but sufficient. Service - Ken who is the Front Office Supervisor went beyond the call of his duty and I was very appreciative of his service. On the day of my arrival, he recommended that I visited Old Town with a bicycle as that would be less tiring and it only cost $2 to rent for the entire day. He also helped me booked a "Must-See" cultural performance on day 1, a day trip to Hue on day 2 and another day trip to Marble Mountain and My Son on day 3. The hotel did not charge extra for the service rendered. He also arranged ground transport for me to join my family who arrived in Danang on Day 3 night. I requested his help to book a tour on Hoi An rural experience for day 4 for my entire family of 5. He advised that the tour that I selected would not be good. He assured me that he would find something similar but with a better experience and similar cost.

Reviewed November 27, 2018

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Dear Shirley, Thank you so much for taking your precious time in giving us this great detailed review and rating. We are delighted that you had a wonderful stay and enjoy tours which are arranged by us. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with Ken and our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Best regards, Cherry (Ms.)

Responded November 28, 2018
Laluna Hoi An Riverside Hotel & Spa
9.2
Exceptional
catherine from New Zealand
Family with teens
Family Connecting Room with Balcony
Stayed 1 night in April 2019

Great location”

We really enjoyed the location of Laluna. It is easy walking distance to the old town, but far enough away to be quiet. We were in one of the back rooms, so didn't get any noise from riverside diners. It was very hot when we stayed, and we found the pool was always refreshing. The staff were great - including helping us to book into restaurants and the AO show at Lune (which I highly recommend).

Reviewed May 02, 2019

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10.0
Exceptional
Johanna from United States
Group
Super Deluxe Double Room
Stayed 2 nights in March 2019

Great hotel - close to ancient quarter/very hospitable staff”

We absolutely loved this hotel. Easy and short walking distance to all of the sites in the old town and right on the river. The staff were all extremely friendly and attentive - the best service we've had at a hotel in Vietnam. We would definitely stay here again if ever back in beautiful Hoi An! Thank you!

Reviewed April 12, 2019

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10.0
Exceptional
Harung from Malaysia
Couple
Superior Double Room
Stayed 2 nights in August 2018

I definitely recommend! ”

First of all, hotel location is wrong on google map. You need to walk 2min more inside the street. ;-) Hotel staffs are very helpful and kind. Breakfast buffet was not huge but they have egg station, noodle soup station and everything you need for boost up your morning. Room was clean and nicely decorated. Air-conditioning works well. Amenities are good but there is no hard soap, only liquid soap. And their shampoo is not good. It made my hair so dry... haha. If you have long hair like me, bring your own shampoo and conditioner. ^^;;; I loved my stays in Laluna. I would love to come back again!

Reviewed August 25, 2018

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Dear Harung, Thank you so much for your lovely reviews. You are very kind to our team. We will keep up the good work and always try our best to serve guest with heart. We will look into the soap and shampoo to ensure the comfort to our future guest. We are looking forward to welcome you back soon. Warmest regards, Anthony GM

Responded August 30, 2018
Laluna Hoi An Riverside Hotel & Spa
8.0
Excellent
Thazin from Myanmar
Couple
Luxury King Room
Stayed 2 nights in April 2019

Nice”

We stay in Laluna hotel for 2 nights and staff can speak English very well.We ordered some food from hotel is delicious⭐️. Swimming pool is a bit small but hotel location is so close to Hoi An Ancient Town.I request for honeymoon but they didn’t decorate it.I rent car from hotel to go Danang Airport ,the price is fair and same as the Grab service.

Reviewed April 23, 2019

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8.8
Excellent
Thang from Vietnam
Couple
Superior Double Room
Stayed 2 nights in July 2018

A new hotel in the heart of Hoi An”

My stay of 2 nights was alright for the price. Since the hotel is totally new, a lot of thing needs to be improved. For example, staff can be more active instead of waiting behind the counter deck. Location is a huge plus, just few minutes away from the center of Hoi An and all the attractions.

Reviewed September 25, 2018

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10.0
Exceptional
Seing from United States
Couple
Superior Double Room
Stayed 1 night in October 2019

Excellent hotel and location ”

Staff at this hotel was extremely nice and helpful. It’s a block from the ancient city and the night market. Give this place a shot if you are in Hoi An. Take advantage of the shuttle. It’s very decently priced

Reviewed October 21, 2019

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