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Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown

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7.9

Very good

5,998 reviews

5,998 reviews

Housekeeping291
Breakfast60
Shops27
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kidland

70 m

Cosmopoint College of Technology Georgetown

100 m

Vision First Optic

100 m

Dark Mansion - 3D Glow In The Dark Museum

120 m

Pacific supermarket

120 m

Popular landmarks
Armenian Street

510 m

Khoo Kongsi

650 m

Cheong Fatt Tze - The Blue Mansion

720 m

Chew's Jetty

1.0 km

Pinang Peranakan Mansion

1.1 km

Closest landmarks
CimB Bank @ Jalan Dr Lim Chwee Leong

70 m

Klinik United

100 m

Watsons

100 m

24-MI Fitness Club

160 m

Komtar Complex

210 m

2021

Kimberley Hotel Georgetown

No. 36, G-01, Sungai Ujong Street, Georgetown, Penang., Georgetown, Penang, Malaysia, 10100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Penang

Check-in/out [express]

Excellent breakfast

Excellent view

240 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated overseas travelers. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. "

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Restaurants

Laundry service

Room service

Safety deposit boxes

This property is in high demand!

27 travelers have booked today.

Value for money8.0
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport14.7 km

Rooms available at Kimberley Hotel Georgetown

Excellent
Room comfort & quality

8.7

Amethyst
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard King
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Wellesley Suite
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Oriental Suite
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Standard Queen
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Raffles Junior Suite
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe King
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 15 m²/161 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Kimberley Hotel Georgetown have a hot tub?

Kimberley Hotel Georgetown does not have a hot tub.

How much does it cost to stay at Kimberley Hotel Georgetown?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Kimberley Hotel Georgetown?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Kimberley Hotel Georgetown?

For those who wish to drive their own cars, Kimberley Hotel Georgetown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Kimberley Hotel Georgetown?

Start your mornings right, with the continental and buffet breakfast options offered at Kimberley Hotel Georgetown. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kimberley Hotel Georgetown?

Kimberley Hotel Georgetown features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can business events be hosted at Kimberley Hotel Georgetown?

On-site venues and convenient event services make Kimberley Hotel Georgetown an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate you and your guests. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Kimberley Hotel Georgetown?

Kimberley Hotel Georgetown does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Kimberley Hotel Georgetown?

The closest train, metro, or bus station is Komtar Bus Terminal, 210 m away from Kimberley Hotel Georgetown.

What restaurants are nearby Kimberley Hotel Georgetown?

Kimberley Hotel Georgetown’s neighborhood is Georgetown which includes popular restaurants such as Yong Pin Restaurant, Escobar Wine & Deli and CREAM by ChinChin.

What popular shopping places are close to Kimberley Hotel Georgetown?

Located in the Georgetown area, Kimberley Hotel Georgetown is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Vision First Optic.

What are popular attractions near Kimberley Hotel Georgetown?

Kimberley Hotel Georgetown is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Kimberley Hotel Georgetown?

Kimberley Hotel Georgetown is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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Explore the neighborhood

What people love about Kimberley Hotel Georgetown

  • 10

    Exceptional
    Staff 

    "This hotel is very accommodating and friendly towards travellers."

    Mary

    |

    June 22, 2022

  • 8.4

    Excellent
    Location

    "Good location and fair rate"

    Boon

    |

    June 18, 2022

  • 7.2

    Very good
    Cleanliness

    "This hotel is Nice n clean in the heart of THE city."

    Hwee

    |

    June 16, 2022

Property ranking|Compared to 2,313 Penang properties
See all rankings
Room comfort score
8.7/10
Cheapest price score
Location score
8.8/10
Room size
20 sqm.
Better than
98
%
of Penang properties
Better than
96
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
89
%
of Penang properties
Overall rating:

7.9

Very good
5,998 reviews
Cleanliness
7.8
Facilities
7.0
Location
8.8
Read all reviews >
What travelers say they love:
Location is good, street food just nearby.
Wong from Bahamas
Family with young children
More about Kimberley Hotel Georgetown

More about Kimberley Hotel Georgetown

Kimberley Hotel Georgetown

See the best of Penang with a stay at Kimberley Hotel Georgetown, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Penang is easy with a stay at Kimberley Hotel Georgetown, just 1.0 km from Pinang Peranakan Mansion.
The facilities and services provided by Kimberley Hotel Georgetown ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Penang. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Kimberley Hotel Georgetown. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Kimberley Hotel Georgetown include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at Kimberley Hotel Georgetown. Have some relaxing fun with family and friends at the library.


Around the property

Take some time to explore Penang. Your exploration of the surroundings of Kimberley Hotel Georgetown begins with a visit to Chew's Jetty only 1.0 km away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 720 m away.


Reasons to stay here

This hotel's food and dining score higher than 93% of accommodations in the city.
This hotel scores higher than 92% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities
Good
Facilities

7

Most talked about facilities

Housekeeping

174 mentions

Food & Dining

93 mentions

Breakfast

75 mentions

Car Park

65 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service

Available in all rooms

  • A/C
  • Blackout curtains
  • Clothes rack
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Iron and ironing board
  • Lock box in room
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

Auction Rooms

  • Cuisine: International, Local
  • Menu: Buffet
Location
No. 36, G-01, Sungai Ujong Street, Georgetown, Penang., Georgetown, Penang, Malaysia, 10100
Excellent
Location

8.8

Airports

  • Penang International Airport (PEN)
    14.7 km 24 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.1 km

Public transportation

  • Komtar Bus Terminal
    220 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.2 km

Hospital or clinic

  • Klinik United
    100 m

Shopping

  • Gurney Plaza
    3.5 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • Armenian Street
    510 m
  • Khoo Kongsi
    650 m
  • Cheong Fatt Tze - The Blue Mansion
    720 m
  • Chew's Jetty
    1.0 km
  • Pinang Peranakan Mansion
    1.1 km
  • Penang Fort Cornwallis
    1.6 km
  • Kek Lok Si Temple
    6.7 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.3 km
  • Escape Theme Park
    13.4 km

Nearby landmarks

  • CimB Bank @ Jalan Dr Lim Chwee Leong
    70 m
  • Kidland
    70 m
  • Cosmopoint College of Technology Georgetown
    100 m
  • Klinik United
    100 m
  • Watsons
    100 m
  • Vision First Optic
    100 m
  • Dark Mansion - 3D Glow In The Dark Museum
    120 m
  • Pacific supermarket
    120 m
  • Prangin Mall
    140 m
  • Bee Chin Heong
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of MYR 50 upon check-in.
  • Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated overseas travelers. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until18:00
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until18:30

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 115
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated overseas travelers. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Kimberley Hotel Georgetown from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.8
Facilities7.0
Location8.8
Room comfort and quality8.7
Service8.0
Value for money8.0
High score for Penang
Rating
9+ Exceptional (680)
8-9 Excellent (448)
7-8 Very Good (683)
6-7 Good (250)
<6 Below Expectation (445)
Time of the year
Mar - May (527)
Jun - Aug (650)
Sep - Nov (636)
Dec - Feb (693)
All guests (5,998)
All room types
All languages

Show reviews that mention 

Showing 2,506 verified guest comments
12345
9.6
Exceptional
Yani from Singapore
Couple
Oriental Suite
Stayed 2 nights in August 2017

Kimberley Hotel location is excellent. Walking distance for foods and transportation. ”

All the department staffs of Kimberley Hotel are helpful, approachable and hospitality in all ways since the day we check in. All staffs and head of the hotel so be rewarded if the hotel make profit. I will recommend all my friends to stay at Kimberley Hotel if anyone going to Penang. It brighten the visit during the stay in Penang. It a wonderful trips for me after almost 26 years. It gave me a very good impression of Penang after this short trip. I will and will go to Penang again. Wanted to highlighted is that if hotel can provide airport transfer and charge at a reasonable prices it will be wonderful for tall hotel guests. It only a recommendation but not a must.

Reviewed August 09, 2017

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8.8
Excellent
Ajay from Philippines
Group
Standard Queen
Stayed 4 nights in November 2017

Location, Location, Location!”

Kimberley Hotel Georgetown is all about the location. Its situated perfectly in the midst of everything. All the attractions are walking distance, be it the beautiful, artsy streets of Georgetown, the Hawker Markets for Street Food at night, or a nearby mall for grocery and some mall time. Also nearby are the Glow in the Dark Museum, and other such activities. Add to that, you get all the conveniences of a hotel, be it having the room made, towels, wi-fi, basic supplies etc. It's perfect if you wanna save on transport costs, and plan to spend most of your time in and around the city hot-spots. The staff were very helpful, and they had useful city maps in the lobby which served us well during our time there. The only compromise is the room size, so be prepared for tiny rooms. You cant add an extra bed, and I found hot water to be warm at best, and not consistent. But overall for the location and the conveniences, it was absolutely worth it.

Reviewed January 02, 2018

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10.0
Exceptional
Song from Malaysia
Business traveler
Standard Twin
Stayed 1 night in September 2018

'A Class Above' Among 3-Star Hotels”

This is my sincere compliment to Kimberley Hotel. Located at the centre of Georgetown, it has the most strategic access to the best street food within its close proximity, especially at night. Hotel maintenance is of excellent standards, keeping the cleanliness at tip-top condition. This hotel is also doing great in its cafe - "Auction Room", serving generous and quality breakfasts and brewed coffee. On the price against comparable peers, you will find this Hotel is relatively cheaper after considering the quality and comfort of stay. Staff are courteous and friendly would definitely cheer you up, whether you are on personal or business trip. No regret.

Reviewed September 07, 2018

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10.0
Exceptional
Ernie from Malaysia
Group
Amethyst
Stayed 2 nights in July 2017

Exceptional”

This was my second visit to Kimberley Hotel and I would really recommend it to anyone travelling to Penang. The location is just perfect and central to almost all the attractions and awesome food. They have a range of room sizes but all are very clean and comfortable. The best thing about this hotel is the wonderful staff. I cant remember all their names but to Angie and friends... thanks for being such a wonderful bunch. The next time we come back to Penang will not search anywhere else and definitely return to Kimberley. For anyone who hasnt been to Penang... it's a must. And if you want to make your trip perfect, stay at this hotel!

Reviewed August 26, 2017

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10.0
Exceptional
George from United States
Solo traveler
Deluxe King
Stayed 2 nights in August 2017

Pleasently suprised”

I wanted to stay in this part of Penang near the shopping and eating areas and booked at the Kimberley. I was a bit nervous with this choice after reading so many bad reviews. Upon arrival I was met with a very efficient and quick check in staff. After getting in my room I was pleasantly surprised to see a beautiful and clean room. I first cranked up my iPad and telephone and the wifi was smokingly fast. The air condition worked perfectly and the shower was one of the best if had in asia with plenty of pressure AND no flooding in the room as mentioned in some of the reviews. The TV had enough English speaking and sports channels but the internet was so good I just plugged in my chromcast ant watched my favorite channels. If I want to be picky I could say they didn't serve bacon. I'm surprised someone didn't complain about that. Breakfast had an Asian flair with the noodle dishes, chicken, rice and vegetables. They did have scrambled eggs, baked beans, and chicken ham sausage. Not a proper Full English breakfast but excellent for the room price paid. And let's not forget the excellent security guard who goes above and beyond his job to assist with bags or offer assistance with any questions one may have.

Reviewed August 19, 2017

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10.0
Exceptional
Manjit from Australia
Solo traveler
Standard Queen
Stayed 4 nights in October 2018

Totally highly recommended hotel”

Kimberley Hotel is simply the hotel of choice for all travellers regardless of budgets. Its heritage character is as striking as the incredibly friendly staff. Its location is central: you can explore the CBD and outlying areas on feet; the rest on Grab Taxi. Local eating joints are within walking distsnces. The entire hotel is very clean and secure. I’ll be returning to Kimberley Hotel in a shot the next time I visit Penang. Thank you to all its staff. Ny best wishes to each one of you. - Manjit Bhatia, London, UK

Reviewed October 06, 2018

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10.0
Exceptional
Phuong from Vietnam
Couple
Standard Twin
Stayed 2 nights in January 2017

Excellent”

The room is not too big or too small just average, really pretty, convenient, comfortable, clean and cozy . The location of the hotel is the best, near to Komtar, mall, and the local market, local restaurants. The staffs are really kindness, friendly and helpful. Me and my friend really love the twins room we booked, it's pretty, cozy, convenient, everytime we stay in room then we even don't want to go out. This is the first time we visit Penang and Kimberley Hotel was really give us a very good experience and memorable. This hotel is totally worth with your money

Reviewed January 09, 2017

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7.6
Very good
Teresa from Singapore
Group
Standard Queen
Stayed 2 nights in July 2018

Convenient location in the heart of town ”

Kimberley Hotel is located just off Lebuh Kimberley, in the middle of Georgetown. Lots of good food options are available nearby, at most times of the day, which makes this a convenient location for travellers looking to eat their way through Penang. Each day we would finish off the day's activities with a dessert from one of the many local dessert shops located on Lebuh Kimberley. Some places of interest are within walking distance from this hotel, including Clan Jetties, UNESCO World Heritage site buffer zone, as well as numerous cafes and local street food shops like New Lane Hawker and Lebuh Chulia Hawker etc. There is also Prangin Mall down the street, at which we could get sim card and other necessities, as well as convenience stalls next door to the hotel. The hotel room was cosy, and toilets looked clean, though the room floor felt bit sticky so I didn't go barefoot. Not much other amenities available, and we didn't get breakfast even though the option is available. Staff were friendly. Be prepared to put down a refundable deposit (approx RM50) for the room, and some miscellaneous payment (approx RM20 non-refundable) upon check in.

Reviewed July 13, 2018

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8.8
Excellent
KAI from Malaysia
Couple
Standard Queen
Stayed 1 night in June 2018

One of the cheapest hotels, in the heart of Georgetown!”

By far this is the most convenient (location-wise) hotel I've ever stayed in Penang! Most of the tourist attractions and landmarks e.g. Teochew cendul, KOMTAR, 1st Avenue Mall are within 5-10mins walking distance. If you've always think that finding parking in Georgetown is a disaster, then Hotel Kimberley should be your right choice.

Reviewed June 14, 2018

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8.8
Excellent
Roger from United States
Couple
Deluxe King
Stayed 3 nights in December 2018

Charming but Older Property”

It is an older property that has a lot of charm. It provides a good experience staying in the older part of Penang. However, if you want a more modern experience there are other places on the island that will provide that other than downtown Georgetown. Whether this is a great hotel for you or not will be determined by what you are looking for when visiting Penang. We had a nice room with a balcony. We were in within walking distance of old Georgetown and the food stalls there. but it was a 20-minute drive to the newer shopping malls and new condos and apartments available on other parts of the island.

Reviewed December 30, 2018

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9.2
Exceptional
Steve from Indonesia
Solo traveler
Standard Queen
Stayed 1 night in January 2017

Strategic Hotel at Komtar Area”

This hotel located in Sungai Ujong street, very near to Komtar Bus Terminal, Prangin mall, 1st Avenue mall and Tops mall. Hotel also very near to Kimberley street food, which offer lots of delicious street foods along Kimberley street, just 3 minutes walk from the hotel. Both bedroom and bathroom was clean, room space enough for one person but a bit small for two persons. Water pressure especially for hot water are stable and consistant. Staffs are kind and polite, so overall this hotel was very satisfied for me.

Reviewed January 28, 2017

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8.4
Excellent
Benjamin from Switzerland
Solo traveler
Deluxe King
Stayed 3 nights in March 2019

Very nice and cozy place to stay - but not for work”

I've stayed for an extended week-end in Kimberley Hotel Georgetown. The hotel is nice and located very well. The only thing that could significantly improved is the internet connection. It is such slow that I wasn't even to work properly with my laptop. I think that is an issue everywhere on that island. The staff is very friendly and attentive although the check-in process could be improved - it took quite a long time for it. Besides that it was a pleasant stay.

Reviewed March 28, 2019

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8.8
Excellent
SITI from Singapore
Couple
Deluxe King
Stayed 2 nights in February 2018

No windows in the deluxe room”

There was no indication in the description that there were no windows in any of the deluxe rooms. We would have been fine with no window, but there should have been at least a mention in the description since the photos were somewhat misleasing. It showed the rooms had windows and led to corridors with a view of the street below. Even so, it was an overall pleasant stay at the Kimberley Hotel.

Reviewed February 06, 2018

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10.0
Exceptional
Nur
Group
Standard Twin
Stayed 3 nights in January 2019

The experience surpassed our expectations”

The reception was exceptional. Very friendly. Totally helpful. We were in desperate need of printing service to print our boarding passes. The reception kindly help us to print all of the passes. We were extremely grateful. Housekeeping was very efficient. Always on time everyday. Concierge service available was greatly helpful. Since we arrived way earlier before check in time. Car park was limited but seems to cater to most of the guests' vehicle. The experience absolutely surpass our expectations since the rate was quite reasonable. Thank you Kimberley Hotel!

Reviewed January 25, 2019

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8.4
Excellent
Chen from Malaysia
Couple
Standard Queen
Stayed 1 night in May 2016

Clean , reasonable friendly hotel”

Stumbled into this hotel while searching for a place to stay for the weekend in Penang. Reached the hotel during late evening and was attended to by the two very friendly and helpful staff at the reception counter. Got our registration done up very fast and we got to our room without hassle. The room we had was not too big but then for the price we paid, we have nothing to complain. One thing that make my wife very happy is the cleanliness of the hotel and the rooms. We got to know that this hotel was only opened 3 months ago and is still in the "soft launch" stage. Hopefully, they are able to maintain the cleanliness which is the most important criteria. Location wise, they are located opposite the Komtar and is very convenient. Hawkers are located within 2mins walk from the hotel and they serve very famous local fares. They are also within walking distance to the famous cendol stall. They also own a very nicely decorated cafe besides the hotel where they serve you welcome drinks. One can sit down and enjoy a nice cup of coffee and snap pictures which can turn our to be very beautiful. Checking out was a hassle-free task with the two friendly and efficient ladies during the day shift. The only setback is the limited parking place inside the hotel. Also, wifi is a bit weak. Nevertheless, we have no complaints about this hotel and in fact, we strongly recommend to our son who is planing to come up for holiday next month. To the management of the hotel, I hope you guys can keep up the good work in maintaining the cleanliness and also, the pricing. Hope to see you all again.

Reviewed May 16, 2016

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9.2
Exceptional
Chau from Singapore
Solo traveler
Standard Queen
Stayed 2 nights in August 2019

Convenient hotel”

Nice hotel close to Komtar (for buses to/from the airport and most attractions in Penang Island) and Georgetown. My room is small but is comfortable. There are some small flies on the ceilings (attracted to the light) but luckily they don't bother me. I appreciate the helpful staffs, and the water dispenser beside the lift at every level.

Reviewed September 28, 2019

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Dear Guest , Thank you for staying with us and for the wonderful review and we are truly sorry for the shortcomings that you had encounter and we are hoping to see you again despite those matters and we will take a prompt action to curb those maters Thank you

Responded January 15, 2020
Kimberley Hotel Georgetown
8.4
Excellent
Tifanni from Indonesia
Family with young children
Wellesley Suite
Stayed 1 night in October 2018

Good”

This is my second booking at Kimberley Goergetown Hotel.. i would recommend this hotel to my family and friends who will travel to Penang.. especially because the location is so strategic.. easy to find food and close to shopping mall.. but if you like having bigger room, please consider book the king size room instead of queen.. because the queen room is quite small.. The hotel design is quite cozy, i like it..

Reviewed October 23, 2018

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10.0
Exceptional
Norhayati from Malaysia
Family with young children
Raffles Junior Suite
Stayed 2 nights in December 2019

Fantastic base to explore Georgetown and right across from Komtar (The Top)”

Main reason we picked this hotel was because of it's close proximity to Komtar. But we were also pleasantly surprised to discover its close location to Chowrasta market and Nasi Kandar Line Clear! So in terms of location this hotel is definitely the best. The suite was wonderful and my kids thought that the hotel was very fancy because the room was on split level. The room was spacious, aircond was good and strong, and was simply furnished but met all our needs. Cleanliness was satisfactory and beds were very comfortable. My only issue is the drainage in the shower was not very good, so shower time had to be kept short otherwise we would flood the bathroom. Overall, we enjoyed our stay and would definitely return to stay here if we wanted to explore Georgetown.

Reviewed January 16, 2020

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Dear Guest , Thank you for staying with us and for the positive review about our hotel and we would like to apologize too for your recent experience with us and sorry to hear you were less than satisfied with the drainage problem and we deeply regret and we are looking into this issue and hope to resolve it promptly and accurately and hope to welcome you again Thank You

Responded January 22, 2020
Kimberley Hotel Georgetown
9.2
Exceptional
Kok from United States
Solo traveler
Standard Queen
Stayed 11 nights in September 2019

No frills Hotel. Good value for your money.”

Located somewhat centrally in Georgetown, the hotel is close to the Prangin Bus Station and is minutes away from great hawker food morning, noon and night. The room I had was a single with a queen sized bed and a shuttered window that is permanently closed. The room itself is quite tight for space and has a basic desk with a TV hung above it. It also has a small open closet with a few clothes hangers for shirts. The staff make and clean the room everyday unless you indicate otherwise. However, the room was not big enough for a chair to accompany the writing table. The bathroom and shower were adequate albeit very tight. You’re provided very small bottles of soap and shampoo. The shower is standing room only with the shower curtain closed otherwise everything gets wet. There was a bad leak in my room when it rained heavily one night and left a big puddle on the floor. That is the only complaint I have about my stay. The room was good value for the money!

Reviewed October 06, 2019

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Dear Guest , Thank you for staying with us and Thank you for your review and we are sorry to hear you had such a frustrating experience but we really appreciate you bringing this issue to my attention and once again we would like to apologize that our service did not satisfy your expectations and hope to see you again as our guest Thank You

Responded January 10, 2020
Kimberley Hotel Georgetown
9.6
Exceptional
Potchana from Thailand
Group
Deluxe King
Stayed 2 nights in September 2018

Best location in Gorge town ”

Modern hotel in center of Georgetown. We can walk anywhere we would. Good attention from hotel as I sent the inquiries message about extra bed via Agoda application chat box, hotel replied back within 15 minutes which is very impressive. The staffs (Receptions, Maids, Guards ) are helpful and smiley. Also there is excellent hotel restaurant (Actions), the food and price is more than valuable. Also the waitress are very helpful.

Reviewed September 18, 2018

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