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JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark
JPark Island Resort and Waterpark

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8.5

Excellent

3,784 reviews

3,784 reviews

Housekeeping45
Children's activities20
Food & Dining17
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 9.3 km
Fort San Pedro 10.2 km
Casa Gorordo Museum 10.3 km
Yap Sandiego Ancestral House 10.4 km
Basilica De Sto. Nino 10.4 km
Magellan's Cross 10.6 km
Ayala Center 10.9 km
Colon Street 10.9 km
Taoist Temple 13.3 km
Tops Lookout 17.0 km
Nearby landmarks
Captain Hook's Pool 80 m
Mactan Island Dive Spots 170 m
K.I.Marine Sports Center - Day Tours 190 m
parking area 380 m
Save More Supermarket 540 m
Cebu White Sands Resort and Spa 560 m
Pawod Underwater Cave 950 m
Pawod 950 m
Costabella 1.2 km
2021

JPark Island Resort and Waterpark

M.L. Quezon Highway, Maribago, Lapu-Lapu City, Cebu , Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent food & dining

Private beach

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [outdoor]

Exercise area

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

20 travelers have booked today.

Value for money8.1
Distance to city center20 km
Location rating8.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport3.7 km

Rooms available at JPark Island Resort and Waterpark

Excellent
Room comfort & quality

8.3

Suite Ocean View
...
  • Room size: 110 m²/1184 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Mactan Suite Ocean View Room
...
  • Room size: 76 m²/818 ft²
  • Ocean view
  • 1 king bed or 2 semi double...
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Ocean
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 semi double beds or 1 kin...
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Private Pool Villa
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Mactan One-Bedroom Ocean View Suite
...
  • Room size: 76 m²/818 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Mactan One-Bedroom Suite
...
  • Room size: 76 m²/818 ft²
  • Garden view
  • 2 single beds or 1 king bed
Enter dates to see prices
Cebu Family Ocean View Suite
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 2 single beds and 1 king be...
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • Garden view
Enter dates to see prices
Cebu Family Suite
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JPark Island Resort and Waterpark?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at JPark Island Resort and Waterpark also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, JPark Island Resort and Waterpark has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cebu with private transportation, the resort can arrange taxi service.

Is breakfast offered at JPark Island Resort and Waterpark?

Wake up to a great buffet breakfast at JPark Island Resort and Waterpark.

What are my dining options at JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at JPark Island Resort and Waterpark?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at JPark Island Resort and Waterpark.

Can business events be hosted at JPark Island Resort and Waterpark?

On-site venues and convenient event services make JPark Island Resort and Waterpark an ideal choice for hosting events such as conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to JPark Island Resort and Waterpark?

The closest airport to JPark Island Resort and Waterpark is Mactan-Cebu International Airport, 3.7 km away.

What restaurants are nearby JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark’s neighborhood is Mactan Island which includes popular restaurants such as The Abalone Buffet Restaurant, Restaurant Wok and A Mesa Seafood + Tapas Bar.

What popular shopping places are close to JPark Island Resort and Waterpark?

Located in the Mactan Island area, JPark Island Resort and Waterpark is close to great shopping choices like Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is located in Mactan Island area, which is famous for attractions such as Cebu White Sands Resort and Spa, Costabella and Tambuli Seaside Living.

What popular natural sightseeing spots are close to JPark Island Resort and Waterpark?

JPark Island Resort and Waterpark is located within Mactan Island, which makes it conveniently close to natural sights including Pawod Underwater Cave and Airmen's Village.

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Explore the neighborhood

What people love about JPark Island Resort and Waterpark

  • 10

    Exceptional
    Spaciousness

    "It was incredibly spacious and clean."

    Pach

    |

    June 18, 2022

  • 10

    Exceptional

    "Definitely would like to come back"

    PETER

    |

    June 16, 2022

  • 9.2

    Exceptional

    "Its good for families especially with children as it has waterpark and place for children which they will enjoy."

    Hyman

    |

    June 16, 2022

Property ranking|Compared to 1,848 Cebu properties
See all rankings
Room comfort score
8.3/10
Room size
75 sqm.
Service score
8.9/10
Cleanliness score
8.7/10
Better than
98
%
of Cebu properties
Bigger than
98
%
of Cebu properties
Better than
93
%
of Cebu properties
Better than
93
%
of Cebu properties
Overall rating:

8.6

Excellent
3,358 reviews
Cleanliness
8.7
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
Good service and the facility is superb.
JOSALYN from Philippines
Family with young children
More about JPark Island Resort and Waterpark

More about JPark Island Resort and Waterpark

JPark Island Resort and Waterpark

Get excited for all the adventures in Cebu with a stay at JPark Island Resort and Waterpark.
Enjoy all that JPark Island Resort and Waterpark has to offer! Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Cebu is made even more convenient with the taxi and shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Feel like doing nothing? Available services like room service let you get the most out of your time at JPark Island Resort and Waterpark. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at JPark Island Resort and Waterpark provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at JPark Island Resort and Waterpark, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at JPark Island Resort and Waterpark begins with a delicious complimentary breakfast. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
Fill your days with the array of activities and facilities offered at JPark Island Resort and Waterpark. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.
At JPark Island Resort and Waterpark, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's mini golf course, dart board and ping-pong table.


Around the property

Be sure to visit some of the city's popular sights during your stay in Cebu. A full day's itinerary in JPark Island Resort and Waterpark often starts with a stop at Ayala Center located 10.9 km away.


Reasons to stay here

Compared to other accommodations in Cebu, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this resort scored higher than 98% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 97% of other accommodations in Cebu.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

74 mentions

Food & Dining

60 mentions

Breakfast

52 mentions

Housekeeping

32 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Casino
  • Dart board
  • Exercise area
  • Game room
  • Garden
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Disabled facilities
  • Doorman
  • Elevator
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • Balcony/terrace
  • Bathrobes
  • Complimentary drinking water
  • Non-smoking
  • TV
Food and dining
Breakfast options
  • American
  • Continental
Location
M.L. Quezon Highway, Maribago, Lapu-Lapu City, Cebu , Mactan Island, Cebu, Philippines, 6015
Excellent
Location

8.5

Airports

  • Mactan-Cebu International Airport (CEB)
    3.7 km 29 min drive
  • Bohol–Panglao International Airport (TAG)
    82.9 km 4.1 hour drive

Public transportation

  • Cebu North Bus Terminal
    8.9 km
  • Cebu South Bus Terminal
    11.6 km

Hospital or clinic

  • H-Mall
    2.9 km

Shopping

  • J Centre Mall
    9.2 km

Convenience store

  • 7 Eleven
    2.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Leah
    9.3 km
  • Fort San Pedro
    10.2 km
  • Casa Gorordo Museum
    10.3 km
  • Yap Sandiego Ancestral House
    10.4 km
  • Basilica De Sto. Nino
    10.4 km
  • Magellan's Cross
    10.6 km
  • Ayala Center
    10.9 km
  • Colon Street
    10.9 km
  • Taoist Temple
    13.3 km
  • Tops Lookout
    17.0 km

Nearby landmarks

  • Captain Hook's Pool
    80 m
  • Mactan Island Dive Spots
    170 m
  • K.I.Marine Sports Center - Day Tours
    190 m
  • parking area
    380 m
  • Save More Supermarket
    540 m
  • Cebu White Sands Resort and Spa
    560 m
  • Pawod Underwater Cave
    950 m
  • Pawod
    950 m
  • Costabella
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1100 PHP
  • Distance from city center20 km
  • Travel time to airport (minutes)25

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 568
  • Room voltage220
  • Year property opened2014
Property announcements

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Reviews of JPark Island Resort and Waterpark from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.8
Location8.5
Room comfort and quality8.3
Service8.9
Value for money8.1
High score for Cebu
Rating
9+ Exceptional (875)
8-9 Excellent (409)
7-8 Very Good (401)
6-7 Good (121)
<6 Below Expectation (202)
Time of the year
Mar - May (504)
Jun - Aug (460)
Sep - Nov (484)
Dec - Feb (560)
All guests (3,358)
All room types
All languages

Show reviews that mention 

Showing 2,008 verified guest comments
12345
9.6
Exceptional
Gerritt from South Korea
Family with young children
Deluxe Room
Stayed 7 nights in March 2018

Great for Family with young kids”

Wonderful place! Looking forward to going back. Would ABSOLUTELY recommend Jpark to a family with younger kids who do not intend to explore the Island. The Staff was AWESOME, genuinely friendly and happy to have us there. They did great with our kids too (especially on the Olongo Hopping). The waterpark was great for the kids and the poolside service option allowed us to be with the kids instead of stuck in a building. The Food was great, especially the breakfast buffet and Havanna club. If you have the chance for a massage, this is the right place. Great hours and pricing, open till 11pm so my wife and I could go separately after the kids slept. I wish I would have known: 110 is in the room (didn't need my converter), water was chilly when the sun wasn't out (wet suits helped), sunscreen is expensive (2-3 times US costs), Kids club prices hefty ($75 US for 3 hours), vendors only take cash (thankful for the ATM), Buffet is expensive, Nail salon not worth it.

Reviewed March 17, 2018

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Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded March 23, 2018
JPark Island Resort and Waterpark
9.3
Exceptional
alvin from Philippines
Couple
Deluxe Ocean
Stayed 1 night in February 2011

You'll have a grand time here”

the waterpark features and scenery

what i liked about this hotel is that you don't even need to go out to have some fun, for there are plenty of fun things to do and waterpark activites to do in this hotel resort. the hotel edifice and rooms are beautiful and classy, and hotel staff are friendly and servicial, the gardens are beautifully landscaped. and it is nicely located in mactan island, with although a limited white-sand beachfront but stil plenty of watersports available for the guests. wide array of cuisine and restaurants to choose from. this is a hotel worth recommending to my friends. enjoyed our time there. perfect for honeymooners during lean season.

Reviewed February 28, 2011

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Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded May 24, 2018
JPark Island Resort and Waterpark
8.7
Excellent
patricia from United States
Couple
Deluxe Room
Stayed 2 nights in November 2014

Good Splurge”

Location, Staff, Rooms

This place is wonderful to stay if you are prepared to spend some money. Staff were very helpful throughout the stay. Garden views appear to really have no view, just overlooking parking and a casino. Was to get an upgrade to an oceanview deluxe from a garden view upon check-in, which was a lot cheaper than booking the oceanview on the internet. However, most of the rooms are suites (seemed around 60-70%). Food is outrageously expensive, drinks are about right for what you get and the hotel atmosphere. The Chinese restaurant tastes very good for a splurge. Buffet is good, will fill you up for lunch. The hotel is located in a much better place than most hotels on Mactan. Some hotels it is practically impossible to walk anywhere else to eat, with long waits and fees for taxis pickups. JPark Island is close to Maribago Grill and some other restaurants and marts, which makes it easy to save money on food!

Reviewed November 29, 2014

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Dear Patricia, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded January 05, 2018
JPark Island Resort and Waterpark
9.6
Exceptional
Brian from United States
Couple
Stayed 5 nights in November 2018

Great Place in Cebu”

JPark Island Resort and Waterpark is a terrific, family-friendly place for a fun filled vacation. There is a plethora of activities for the kids as well as for the adults. The staff are extremely friendly and helpful. All-in-all, this is a great place to take the family.

Reviewed November 21, 2018

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Dear Brian, Thank you for taking the time in giving us a feedback. We are pleased that our excellent services and hardworking staff were able to make your stay here at our hotel an unforgettable one. As one of the leading leisure providers in the country, we assure you that we will continue to deliver and provide you with the services that you really deserve. With this, we look forward to serve you the next time you visit us again soon. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded November 22, 2018
JPark Island Resort and Waterpark
9.3
Exceptional
Novelita from Philippines
Family with teens
Deluxe Ocean
Stayed 2 nights in November 2012

Great Hotel”

great location; very accessible to groceries & local restaurants by multicab (mini-jeep); taxi always available upon request from the concierge; hotel shuttle 2x day

Amenities: swimming pool is open until 9pm; bar near the pool is likewise open; entitled to free bottles of water in the room; you may also request for a bucket of ice; easy to get a wrist band to enjoy the amenities of the resort & towel; no long queue; very organized; Entertainment: lobby lounge provided Bossa Nova/standard music from live band; fire show by the poolside at 6pm was awesome; water sports quite expensive; we contacted a smaller resort to arrange our island hopping - which cost us P1,400/pax inclusive of snorkeling gear, food (pork & shrimp bbque, grilled fresh local fish, rice, fruits, soda, water), tour guides, boat, floating vest/jacket. Facilities: very new 5-star hotel; clean & spacious; booking the deluxe ocean room was truly worth it; you can just lie on the bed & look at the clear blue waters of the pool & the ocean; we booked rooms 709 & 710. on the 2nd night, i was able to watch the fire dance from my room's balcony. THe hotel provides free shuttle service in the a.m. & afternoon to & from Cebu City (SM & Ayala Malls). On our last day, we went by shuttle to SM & bought our pasalubongs (dried fish & squid). Near SM is CNT resto where you can get Cebu lechon. They can pack your lechon orders in a small box, ready for transport by plane. But be ready for a queue for this much-touted Cebu lechon. Taxi driver also recommended Rico's lechon Cebu.

Reviewed December 05, 2012

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Dear Novelita, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded January 25, 2018
JPark Island Resort and Waterpark
10.0
Exceptional
Van from Philippines
Family with young children
Deluxe Room
Stayed 1 night in June 2017

Perfect Getaway for the Kids”

The front desk officer, Stephanie, was very warm and accommodating. We had three rooms, including a pool villa. All of our needs were quickly addressed. The staff are so friendly and the place is very well kept. The pools and slides in JPark are the best beach facilities for kids in the whole of Mactan Island. I'm looking forward to my next visit in this place. 😊

Reviewed June 14, 2017

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Dear Van, Thank you for sharing your experience during your stay with us. We were delighted that you have chosen us for your vacation. We are glad to know that you experienced an exceptional service as intended by the management and staff. Your positive comments are very much appreciated and we hope to see you again soon! Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded November 03, 2017
JPark Island Resort and Waterpark
9.6
Exceptional
Aislinn from Philippines
Family with young children
Mactan Suite Room
Stayed 2 nights in December 2018

Very Considerate! Thanks to Reservations Team: :)”

I initially booked a Mactan Suite via Agoda and I tried to coordinate with JPark directly if they can upgrade our room to a Cebu Suite (with fee) and they agreed. But the best thing during our stay is that they were considerate to move our Reservation to another date due to the Bad weather last Dec 29. They were also able to make a way to accommodate us on our desired date which was a Peak Season (Jan 1-3). The staff were all courteous, Buffet breakfast was good. Room was Clean. Cons : There’s a slight smell along the hallway? 😂 and its a bit pricey for a Local Filipino. 80% - 90% of the guests were foreigners 😂 But overall, it was a good experience!

Reviewed January 03, 2019

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Dear Aislinn, Thank you for taking the time in sharing your unforgettable experience with us. We are glad that you enjoyed your stay at our hotel since it has always been our ultimate goal of making sure that our valued clients and guests will be provided with the exceptional services that they deserve. Rest assured that we will forward your good words to our management staff. We look forward to your next visit soon! Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded January 04, 2019
JPark Island Resort and Waterpark
9.6
Exceptional
Richard from South Africa
Family with young children
Deluxe Ocean
Stayed 2 nights in June 2016

Excellent facilities, ideal for kids”

If you have small kids and some time in Cebu, then JPark is ideal. The facilities are excellent and the service is generally good. On the negative side, it took us about an hour to check in. We got moved from room to room and no one knew what was going on. Also, the food prices are simply way too expensive (from breakfast to lunch to dinner and drinks) making it difficult to relax and enjoy yourself at the property. I don't mind paying a premium at a resort, but when this is about 4 times the price what you can get for the same items across the road, then it is excessive. Overall, we had a great time and my kids loved it.

Reviewed July 16, 2016

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Dear Richard, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 19, 2017
JPark Island Resort and Waterpark
9.7
Exceptional
Joseph from Philippines
Business traveler
Deluxe Room
Stayed 1 night in March 2011

Great Location & Very good rooms”

Water park & amenities

I personally have a great and wonderful experience, even my visitor surprise for the great location and rooms accommodation we provide for him. When we go around we found seashore and experience the seawater of Cebu and when we try also the waterpark that I personally wil never forgot the moment when I try the Green color slides of waterpark., also the pool is nice and elegant for relaxation view. For breakfast we are all enjoy of all dishes like Japanese, Filipino, & American food But, specially Korean food because my visiting friend is Korean National. He enjoy stay with us. Overall we enjoy the facilities & hospitality of the Hotel. Once again we will come back in the future time when we have time to visit again in Cebu.

Reviewed March 15, 2011

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Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded May 24, 2018
JPark Island Resort and Waterpark
10.0
Exceptional
Leonardo from Philippines
Family with teens
Deluxe Ocean
Stayed 1 night in June 2016

Top of the line”

Among the best resorts in Mactan Island, Cebu. Great buffet breakfast and lunch, wonderful seafood dinner by the sea, very nice view of Mactan Channel (get the seaview room), attentive and courteous staff, and many more.

Reviewed June 29, 2016

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Dear Leonardo, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services and amenities. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 19, 2017
JPark Island Resort and Waterpark
9.0
Exceptional
Marcel from Switzerland
Couple
Mactan Suite Room
Stayed 2 nights in August 2012

Luxurios resort with decent garden”

Suites are very roomy. Nice interior design. Children like the water park.

we had one of the (many) suites which was very roomy and had a very nice interior design. nice and quiet aircon. all room lights can be controlled from a central control panel. small ipod/iphone docking station, but with very small speakers only. wifi not very helpful (very weak signal, slow, need to call front desk very often to obtain new password). staff is very helpful and friendly. gym relatively small for the hotel size, but perfectly maintained and with good quality equipment. everything is relatively expensive (spa, restaurant, drinks) but the quality is good. for smaller children, the waterpark is definitely fun. for teenagers and adults the waterpark reduces to 3 slides only. snorkeling equipment at the beach for free! good quality equipment. beach is not a sand beach like on boracay. rocks. but still very good for swmimming. water is clean and nice. the guests were 95% koreans. taxi to the airport takes about 20 minutes. taxi to cebu city takes about 45 minutes or more.

Reviewed August 09, 2012

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Dear Marcel, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded January 25, 2018
JPark Island Resort and Waterpark
9.3
Exceptional
Siegfred from Philippines
Couple
Deluxe Ocean
Stayed 1 night in July 2015

Birthday in JPark”

Room, food, customer service

We had a really great time during our stay in JPark even if we stayed for only a night. We are looking forward to sharing our experience to our friends and hopefully we can come back someday. We were amazed upon entering the resort premises. The facilities are well-maintained from the reception to the pools and the rooms. Customer service was excellent! During meals in the restaurants, waiters were very attentive to our needs even without us telling them. Our glasses were filled with water from time to time and our used plates were taken right away. Overall customer service from the restaurants to receptionists to life guards and other staffs was great. The room is clean and we had the things we need except for an iron for clothes. Our room is facing the ocean and we had a great view except for the roofing on lower floor which was not maintained well. It actually did not look good on our pictures. But overall the room was comfortable. Food from the restaurant is excellent however, it is a bit pricey. We wanted to eat more but we were already full. But we were really satisfied with the food. And since we checked in during my birthday I had a whole cake as complimentary delivered to our room. Overall, it was an excellent stay. We will surely be back. Thanks! :)

Reviewed July 10, 2015

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Dear Siegfred, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 28, 2017
JPark Island Resort and Waterpark
8.3
Excellent
weson from Singapore
Family with young children
Deluxe Ocean
Stayed 2 nights in June 2011

Grand Looking Hotel”

We had the Deluxe Ocean room on the 7th floor. Great views and free wired-internet access. The International Buffett breakfast was superb. Great quality of food, and a large spread of food selection to choose from.

comfortable stay, rooms are clean and airy. we also have a laundry rack on the balcony to dry out the swim stuff. good prompt room service, food was good but pricey. the complimentary bottled water was too tiny. we ended up buying a 6-litre tub from sm mall. hotel taxi to cebu sm mall and the airport was also expensive. we use the local metered taxi to move around between mactan and cebu island. the security was good, we felt very safe. final words, this hotel caters mainly for the asian crowd , especially koreans. if you have cash to spare, try this for a short 2-3 night's stay and not more.

Reviewed June 21, 2011

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Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded May 24, 2018
JPark Island Resort and Waterpark
9.0
Exceptional
Andrew from Australia
Family with young children
Mactan Suite Ocean View Room
Stayed 2 nights in July 2015

Good fun for family!”

slides, breakfast, big room

We had a very luxurious stay at JPark as befits the price!! The slides were great fun. I recommend splashing out on the 70sq.m family rooms overlooking the ocean but maybe limiting stay to 2 nights if on budget. Don't even think of doing day trips into Cebu City - traffic is atrocious across bridge and into Mandaue. Makes Manila traffic look smooth....

Reviewed July 26, 2015

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Dear Andrew, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 28, 2017
JPark Island Resort and Waterpark
8.8
Excellent
Shein from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2016

Our summer getaway”

My family enjoyed so much at jpark island and resort. I highly recommend this resort to those who like to stay on leisure together with their kids. Surely, a great place for both adult and child.

Reviewed May 21, 2016

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Dear Shein, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 19, 2017
JPark Island Resort and Waterpark
10.0
Exceptional
Joe from United States
Couple
Deluxe Room
Stayed 2 nights in June 2014

absolutely enjoyable”

Great Staff, Delicious Food, Beautiful Surroundings

Our stay at the Jpark was absolutely enjoyable. The water park is very nice, and the staff was also very helpful. The J Lobby is set up very nice, it overlooks the park so you get a great view of what the resort has to offer. The Wave pool was relaxing, and they also offer feeding the fish from 10am to 11am and provide goggles and snorkel to guests of the hotel. All around this was a great place to stay.

Reviewed June 26, 2014

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Dear Joe, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded January 10, 2018
JPark Island Resort and Waterpark
8.0
Excellent
Maripaz from Philippines
Family with young children
Deluxe Room
Stayed 1 night in January 2021

ONE OF THE BEST WATERPARK IN CEBU CITY”

CLEAN,COZY AND ONE OF THE BEST WATERPARK IN CEBU CITY. MY NIECE AND NEPHEWS HAD A WONDERFUL FUN SWIMMING EXPERIENCE IN JPARK RESORT MACTAN. THANKS JPARK(^_^)

Reviewed January 12, 2021

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Dear Guest, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Mactan Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Mactan Cebu

Responded March 19, 2021
JPark Island Resort and Waterpark
8.8
Excellent
Roseneth from Philippines
Couple
Deluxe Room
Stayed 1 night in June 2018

Excellent”

I have stayed in quite few resorts in Mactan and considering the price and the accomodation I got( which is Deluxe Room ) I can say that their deluxe room is smaller than the others. The staffs were excellent, accomodating, hospitable and helpful. Checking in is so easy unlike in some that took a while to line up.The food was yummy. We only ate their breakfast buffet because we had tour in the City that day and at night we had some drinks and it was so cozy. Overall, the facilities were excellent. I just had a minor accident wherein I stepped on a broken glass while walking near the kids pool area. But nonetheless, it was not intentional to put it there and when I went to the clinic they facilitated me right away. I will surely comeback and of course recommend it to my friends. I even planned to bring my family next time. :)

Reviewed July 02, 2018

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Dear Roseneth, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded July 02, 2018
JPark Island Resort and Waterpark
10.0
Exceptional
Steven from Canada
Couple
Deluxe Room
Stayed 3 nights in October 2011

Great Resort”

Facilities, friendly staff

we stayed at the imperial palace waterpark resort and spa for 4 days. we had a fantastic time here with the facilities (pools, water slides, snorkeling). continental breakfast was great, however the food was a bit pricey but expected in a 5 star hotel. overall, imperial palace waterpark resort and spa's a great resort.

Reviewed December 08, 2011

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Dear Guest, Thank you for taking the time to share your experience with us. We are very thrilled to know that you enjoyed our services. Your compliments have been shared with the management and staff and we look forward to your next stay with us. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded May 24, 2018
JPark Island Resort and Waterpark
9.3
Exceptional
Gilbert from France
Couple
Deluxe Ocean
Stayed 2 nights in December 2015

Best buffet ever.”

Buffet. Water park. Staff performance.

This was the most impressive buffet I have ever Seen. The a la carte was also very good. Our room with ocean view was excellent in all respect if on the expensive side. The water park was most impressive. I would say this is ideal for a family with children. Plenty to keep them amused all day in a safe environment. If you intend to spend your days in the water park, this is fine, but if you want to see the attractions in Cebu, then it is a little far out of the way, on the ocean side of Mactan. It will take you at least one hour to travel to the city whether you use the hotel shuttle or a taxi. So, I decided to book a hotel in IT park for the second part of my stay. One negative point was the absence of the airport shuttle on arrival, althiugh the hitel had asked me for flight details.

Reviewed December 08, 2015

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Dear Gilbert, Thank you very much for your feedback on your stay with Jpark Island Resort & Waterpark, Cebu. We appreciate and value your comment in line with our efforts to provide each and every guest a delightful and enjoyable stay. Again, thank you and we look forward to your next visit. Sincerely, Jpark Island Resort and Waterpark, Cebu

Responded December 20, 2017
JPark Island Resort and Waterpark
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