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Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo
Jiwa Jawa Resort Bromo

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8

Excellent

362 reviews

362 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Strawberry Farm 330 m
Wild camping spot 2.2 km
Gunung Lingkar 2.3 km
360 view 2.5 km
Gunung Regobono 2.5 km
Gunung Cemorolawang 2.8 km
Gunung Argowulan 3.3 km
Beomoway 3.4 km
Gunung Pondoklembu 3.6 km
Car park and lowest viewpoint 3.6 km
2021

Jiwa Jawa Resort Bromo

Jl Raya Bromo Wonotoro , Sukapura Probolinggo, Bromo, Bromo, Indonesia, 67254 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Bromo part of Bromo, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent view

Breakfast [free]

Daily housekeeping

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Cheaper than 69% of all properties in Bromo in the last 24 hoursCompared to 117 Bromo properties at Agoda for various dates
Value for money7.5
Location rating8.6

Rooms available at Jiwa Jawa Resort Bromo

Deluxe Room - Twin
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Room - King Bed
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 29 m²/312 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 super king bed
Enter dates to see prices
Family Studio
...
  • Room size: 29 m²/312 ft²
  • Mountain view
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Room B
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Family
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 2 single beds and 1 super k...
Enter dates to see prices
Executive Room
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Room - King Bed
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices

Frequently asked questions

Does Jiwa Jawa Resort Bromo have a hot tub?

Jiwa Jawa Resort Bromo does not have a hot tub.

What time is check-in and check-out at Jiwa Jawa Resort Bromo?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jiwa Jawa Resort Bromo?

Jiwa Jawa Resort Bromo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Jiwa Jawa Resort Bromo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Jiwa Jawa Resort Bromo has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Bromo with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Jiwa Jawa Resort Bromo?

Start your mornings right, with the continental and buffet breakfast options offered at Jiwa Jawa Resort Bromo. Adults can enjoy breakfast offered with an additional charge of 210000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Jiwa Jawa Resort Bromo?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Jiwa Jawa Resort Bromo?

Jiwa Jawa Resort Bromo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What are popular attractions near Jiwa Jawa Resort Bromo?

Jiwa Jawa Resort Bromo’s location in the Bromo neighborhood makes it close to famous attractions including Milk industry.

What popular natural sightseeing spots are close to Jiwa Jawa Resort Bromo?

Jiwa Jawa Resort Bromo’s nearby natural sights include Wild camping spot, Gunung Lingkar and Gunung Regobono located in the same Bromo area.

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Explore the neighborhood

What people love about Jiwa Jawa Resort Bromo

  • 10

    Exceptional

    "If you are going to do Bromo and want comfort after being up half the night, this is a great spot."

    Alysa

    |

    September 14, 2022

  • 9.2

    Exceptional

    "We love this place, one of the reason is we went in low season, very quiet, felt like we owned the entire resort."

    Chi

    |

    September 9, 2022

  • 9.6

    Exceptional

    "Still I recommend this hotel."

    Wan

    |

    September 4, 2022

Property ranking|Compared to 117 Bromo properties
See all rankings
Service score
8.5/10
Room size
24 sqm.
Location score
8.7/10
Cleanliness score
8/10
Better than
90
%
of Bromo properties
Bigger than
88
%
of Bromo properties
Better than
85
%
of Bromo properties
Better than
85
%
of Bromo properties
Overall rating:

8

Excellent
362 reviews
Cleanliness
8.0
Facilities
7.5
Location
8.6
Read all reviews >
What travelers say they love:
Great place to relax before and after going up to bromo
Somlux from Thailand
Couple
More about Jiwa Jawa Resort Bromo

More about Jiwa Jawa Resort Bromo

Jiwa Jawa Resort Bromo

At Jiwa Jawa Resort Bromo, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Bromo.
Guests can enjoy free parking right at the resort. Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Jiwa Jawa Resort Bromo thanks to the resort's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the resort. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at Jiwa Jawa Resort Bromo are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service and air conditioning. Some rooms at Jiwa Jawa Resort Bromo even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Jiwa Jawa Resort Bromo. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. If you're picky about eating, don't worry! Jiwa Jawa Resort Bromo has a selection of cuisine types including halal options.
Apart from amenities and services, Jiwa Jawa Resort Bromo goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the resort. Check out the resort's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the resort's hiking trails.
Get social at the resort's library, where you can meet other guests.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 89% of the city's options.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

6 mentions

Housekeeping

5 mentions

Food & Dining

3 mentions

Internet

3 mentions

Languages spoken

  • English
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club

Access

  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Balcony/terrace
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Free bottled water
  • Linens
  • Shower
  • Telephone
  • TV [flat screen]
  • Wake-up service
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site

Restaurant

  • Menu: Buffet, A-la-carte
Location
Jl Raya Bromo Wonotoro , Sukapura Probolinggo, Bromo, Bromo, Indonesia, 67254
Excellent
Location

8.6

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-8 years old will be charged IDR 202,500 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1100000 IDR

Extras

  • Breakfast charge (unless included in room price)210000 IDR

The property

  • Number of rooms 50

Reviews of Jiwa Jawa Resort Bromo from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.0
Facilities7.5
Location8.6
Service8.5
Value for money7.5
High score for Bromo
Rating
9+ Exceptional (53)
8-9 Excellent (26)
7-8 Very Good (34)
6-7 Good (13)
<6 Below Expectation (33)
Time of the year
Mar - May (39)
Jun - Aug (38)
Sep - Nov (32)
Dec - Feb (50)
All guests (362)
All room types
All languages

Show reviews that mention 

Showing 159 verified guest comments
12345
9.6
Exceptional
Kus from Indonesia
Group
Deluxe Room - King Bed
Stayed 1 night in November 2020

Super nice room with pine forest view”

When I first arrived at this hotel. I was confused of where the receptionist were located. As the hotel property was separated by public road. So hotel rooms and the receptionist were not at the same area. You need to walk your way to your room across the street. As you cannot park your car next to your hotel room. The hotel staffs would help you carry your belongings. I would not recommend check in at night, as it will be uncomfortable to walk with all your belonging in the dark (low lights) to your room. Because you need to walk across the street to reach the hotel room. But the room itself is very clean and meet a hotel standards and has an amazing pine forest view surrounded your balcony. Breakfast food options was only either nasi goreng or fried noodle. They serve coffee as well. The hotel staffs were very helpful. They would help me buy some egg as we carry our own portable stove to cook dinner. You cant see mount view here if you were expecting one.

Reviewed March 11, 2021

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Dear Mr Kus, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Kus your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
10.0
Exceptional
Hans from Indonesia
Couple
Deluxe Room - King Bed
Stayed 1 night in June 2022

Third Stay”

Always a pleasant stays at Jiwa Jawa hotel. This was my third stay. Room a bit old but fine and doesn’t affect anything at all. Dinner was seriously delicious and the portions are perfect. They served quiet fast too and their prices are very reasonable. For a small hotel, breakfast are glorious. Complete variety from typical breakfast to traditional snacks and fruits are complementing each other. They have cafe and chocolate house. They worth to visit to keep you busy strolling around in the afternoon too. Good job and thank you for your efforts!

Reviewed June 12, 2022

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10.0
Exceptional
Marshellina from Indonesia
Family with teens
Deluxe Room - Twin
Stayed 1 night in May 2022

Beautiful and serene place”

Had an amazing stay here, the staffs were very friendly and helpful with everything! Had everything we needed perfectly. However, we were just unlucky having the stay when the neighbor had a private event where they blasted out music til midnight. And we had to leave to see sunrise at Bromo at 3 AM. It was the downfall of the stay, but the hotel itself is exceptional. Definitely recommend this place to stay when visiting Bromo, great and beautiful location, also not far from the mountain entrance.

Reviewed May 26, 2022

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10.0
Exceptional
Nor from Brunei Darussalam
Couple
Deluxe Room - King Bed
Stayed 2 nights in November 2019

Awesome. Had the best time of my life. Staff was awesome. ”

Staff was just amazing. Gave us some banana fritters for our long journey when we checked out. Staff assist us with our laundry even though it was late at night. We arrived late at night and got dizzy. Staff gave me some herbal drink. Staff even ask if we had dinner. ... Just superb.

Reviewed November 26, 2019

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Dear Mr Nor, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Nor, your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
10.0
Exceptional
Gizem from Singapore
Group
Deluxe Room - Twin
Stayed 1 night in March 2020

Amazing place to stay in Bromo”

We really enjoyed the hotel and its facilities like photo gallery, coffee tasting, amazing wood furniture etc etc. The village that hotel is located is very nice and we walked around and enjoyed really nice chill weather between mountains with stunning landscape. Definitely worth going and staying in this hotel.

Reviewed March 13, 2020

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Dear Mr Gizem, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Gizem your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
10.0
Exceptional
Imelda from Indonesia
Family with teens
Deluxe Room - King Bed
Stayed 1 night in June 2022

Nice weekend trip @Jiwa Jawa Resort Bromo”

Nice and cozy place to stay with family. The staffs really kind and helpfull, we can enjoy Bromo tour trip with excellent arrangement. Love to stay here..keep up the good work👍👍

Reviewed June 20, 2022

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10.0
Exceptional
Andreani from Indonesia
Family with young children
Deluxe Room - Twin
Stayed 1 night in April 2022

Nice hotel, great location, helpful staff”

Beautiful garden in the hotel, great location, the hotel staff are kind and helpful. The room service food tasty with reasonable price

Reviewed May 26, 2022

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9.6
Exceptional
Tri from Indonesia
Couple
Executive Room
Stayed 2 nights in May 2022

The best resort in Bromo”

Jiwa Jawa is the best resort near Bromo. Beautiful view from balcony, huge room, clean, and amazing resort area. Will definitely come back in here! worth for the value

Reviewed June 09, 2022

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9.2
Exceptional
Andri from Indonesia
Couple
Deluxe Room - King Bed
Stayed 1 night in July 2020

Great Hotel in a Beautiful Surrounding”

Hotel is huge in a very tranquil and beautiful part of mount Bromo. Beautiful mountain and valley view from the hotel. Within 5 minute driving distance to the edge of Bromo sand desert. Room is clean with adequate amenities. Shower has a good pressure and good hot and cold water, which is definitely a plus. Staff are friendly and very catering to your need. There is nothing I don't like about this hotel. We highly recommend this hotel for couple or family.

Reviewed July 19, 2020

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Dear Mr Andri, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Andri, your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
8.8
Excellent
Neal from Indonesia
Family with young children
Executive Room B
Stayed 2 nights in November 2019

One of my favorite Indonesian Hotels”

Our stay at the Jiwa Jawa Resort was wonderful. We had a beautiful experience exploring the grounds. Our children had ample opportunities to relate to nature and breathe in the cool, clean air. One of the reasons we loved the resort was the staff,. Majority of the staff was willing to go out of their to support us for our needs. We asked for an extra cot for our children to sleep but they did not have. However, we did ask for an extra duvet for make our own bed on the floor and the staff was happy to bring it plus 2 extra pillows, without us asking. In addition, we were overly impressed with the food at restaurant. I plan to come back to Jiwa Jawa and stay again with my family. The prices for the Exec room are reasonable and affordable. I wish the family rooms were lower price, but next time we will plan to bring our own sleeping bags and turn the room in to "camping adventure". As someone who has lived in Indonesia for 7 years this is one of the best stays outside of Bali.

Reviewed November 07, 2019

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Dear Mr Neal, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Neal, your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
10.0
Exceptional
Atu from Indonesia
Family with teens
Family Studio
Stayed 2 nights in July 2022

best in bromo”

one of the best stay during my bromo trip

Reviewed July 05, 2022

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10.0
Exceptional
georges from United States
Couple
Stayed 1 night in May 2022

Exceptional”

Very attentive and personable staff. Could not praise them higher. Thank you

Reviewed May 14, 2022

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9.6
Exceptional
wawan from Indonesia
Family with young children
Deluxe Room - King Bed
Stayed 1 night in February 2020

super luxury hotel in bromo”

the lobby and the room was separated., the facilities and surrounding was excellent and no AC in this hotel because already cool enough.,

Reviewed October 14, 2020

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Dear Mr Wawan, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mr Wawan, your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

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Jiwa Jawa Resort Bromo
10.0
Exceptional
Nico from Indonesia
Family with young children
Executive Room B
Stayed 2 nights in July 2021

book executive room”

view is awesome

Reviewed July 24, 2021

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Warm greetings from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your last stay in Bromo. Your review is very valuable to us and on behalf of the management I would like to thank you for bringing this matter to our attention. We sincerely hope that we will have the opportunity to serve you again at our Resort, where we can demonstrate that our standards have been purchased according to which our good reputation is based. Jiwa Jawa Resort Bromo is actively working to improve the level of service and your feedback proves to be invaluable.

Responded November 06, 2021
Jiwa Jawa Resort Bromo
9.2
Exceptional
Widya from Indonesia
Family with teens
Deluxe Room - King Bed
Stayed 1 night in June 2022

Nice resort very close to Bromo”

The location and facilities are superb. Breakfast was great with good variety. However for the price we paid, I expected better room. We stayed at the deluxe room. The mattress is ok, but the bathroom fixtures are not working properly.

Reviewed July 05, 2022

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9.2
Exceptional
Nur from Indonesia
Couple
Executive Room B
Stayed 1 night in May 2022

Exceptional”

Parking area and breakfast/restaurant far from the hotel (must cross the road). It will be more comfortable if in the hotel area

Reviewed May 10, 2022

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9.2
Exceptional
ekal
Couple
Deluxe Room - King Bed
Stayed 2 nights in June 2019

Exceptional”

Breakfast was great. But for some reason sounds from the corridor can easily be heard inside the room. The noise was very disturbing when people going for sunrise trips walk past the corridor at 3 am in the morning.

Reviewed June 11, 2019

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8.8
Excellent
Evelyn from Indonesia
Family with teens
Deluxe Room - Twin
Stayed 1 night in December 2021

Good location”

Very close to bromo but the cleanliness need to be improve. Found few spiders in the room. Laba laba nya turun k bawah dari lampu. Ada di gorden dan toilet jg:(. Tp staff nya very good. Thank you. :)

Reviewed January 06, 2022

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8.8
Excellent
Mei from Singapore
Couple
Deluxe Room
Stayed 1 night in April 2022

My stay at Jiwa Jawa”

The receptionists are very hospitable. The man especially helped my friend into the car while it was raining heavily during checkout and made sure he did not get wet by the rain. We are very appreciative to the staff for their excellent spirit. Cleanliness of the rooms can be improved.

Reviewed April 30, 2022

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8.4
Excellent
Miss from United Kingdom
Couple
Deluxe Room - King Bed
Stayed 3 nights in October 2019

Amazing”

We stayed at Jiwa Jawa in order to visit Mt Bromo, it is a lovely oasis. Very clean rooms, good food only negative as we overestimated the length of our stay was the lack of WiFi in the rooms which we could have lived with if there was more than two channels on the tv (local programmes!) we stayed 3 nights which was too long as there is nothing to do other than the Bromo trip which is done at 3 in the morning and your back by 8 am!!

Reviewed October 31, 2019

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Dear Mrs Miss, Warmest greeting from Jiwa Jawa Resort Bromo, Thank you for choosing Jiwa Jawa Resort as your recent place to stay in Bromo. I was greatly concerned about your comment regarding our hotel facilities and services. Mrs Miss, your review is valuable for us and on behalf of the management I would like to express my gratitude for bringing this matter to our attention. We sincerely hope that we still have an opportunity to serve you again in our Lodge, where we can demonstrate that our standards have been bought in line with that upon which our fine reputation is based. On behalf of the management, we are sorry for the inconvenience caused. Jiwa Jawa Resort Bromo is actively working to improve service levels and your feedback has proved to be invaluable. Yours sincerely, Chandra Hadi General Manager

Responded July 16, 2021
Jiwa Jawa Resort Bromo
12345
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