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Exterior view, JHL Solitaire Gading Serpong in Tangerang
Junior Suite - Bedroom, JHL Solitaire Gading Serpong in Tangerang
a large building with a clock on the top of it, JHL Solitaire Gading Serpong in Tangerang
a large room with a lot of tables and chairs, JHL Solitaire Gading Serpong in Tangerang
Lobby, JHL Solitaire Gading Serpong in Tangerang
Swimming pool [outdoor], JHL Solitaire Gading Serpong in Tangerang
Swimming pool [outdoor], JHL Solitaire Gading Serpong in Tangerang

Removed from saved list

9.1

Exceptional

990 reviews

990 reviews

Housekeeping38
Breakfast21
Food & Dining6
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - 680 meters from city center
Parking
FREE
Popular landmarks
Scientia Square Park (SQP) 600 m
Summarecon Mal Serpong 1.8 km
Supermal Karawaci 3.5 km
Indonesia Convention Exhibition (ICE) 5.3 km
AEON Mall BSD City 6.1 km
Teras Kota Mall BSD City 6.3 km
TangCity Mall 7.0 km
Museum Benteng Heritage 8.7 km
Al-AZhom Mosque 9.7 km
Nearby landmarks
Bethsaida Hospitals 220 m
Scientia Square Park (SQP) 600 m
Scientia Square Park 610 m
Ayuntamiento 1.4 km
Ruko Viena 1.5 km
Moms & Child Clinic 1.6 km
Gading Raya Padang Golf Course 1.7 km
Summarecon Mal Serpong 1.8 km
Samara Center Park 2.0 km
Puskesmas Kelurahan Kelapa Dua 2.2 km

JHL Solitaire Gading Serpong

Jl. Gading Serpong Boulevard, Curug Sangereng, Klp. Dua, Tangerang, Banten, Serpong, Tangerang, Indonesia, 15810 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Serpong part of Tangerang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous AEON Mall BSD City. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

640 meters to Scientia Square Park (SQP)

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money8.9
Distance to city center5 miles
Location rating9.1
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport14.7 km

Rooms available at JHL Solitaire Gading Serpong

Supreme Room
...
  • Room size: 129 m²/1389 ft²
  • City view
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Club
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Adventure Family Package
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed and 1 single bed
Enter dates to see prices
Premier Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
New Year Package at Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite Twin
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JHL Solitaire Gading Serpong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at JHL Solitaire Gading Serpong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JHL Solitaire Gading Serpong has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Tangerang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at JHL Solitaire Gading Serpong?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at JHL Solitaire Gading Serpong. Western breakfast is available for guests. There's an additional charge of 298000 IDR for adults and 149000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at JHL Solitaire Gading Serpong?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at JHL Solitaire Gading Serpong. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at JHL Solitaire Gading Serpong?

On-site venues and convenient event services make JHL Solitaire Gading Serpong an ideal choice for hosting events such as seminars, corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong is located in Serpong, famous for good restaurants such as Taman Santap Rumah Kayu, Blenger Burger and Soto Betawi H. Mamat.

What popular shopping places are close to JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong is located in Serpong area which features shopping places such as Summarecon Mal Serpong, Teras Kota Mall BSD City and ITC BSD.

What are popular attractions near JHL Solitaire Gading Serpong?

Guests at JHL Solitaire Gading Serpong can easily visit Ocean Park BSD, Scientia Square Park and Ayuntamiento located in the Serpong area.

What popular natural sightseeing spots are close to JHL Solitaire Gading Serpong?

JHL Solitaire Gading Serpong is located in the Serpong area, which is famous for natural sightseeing destinations such as Scientia Square Park (SQP).

See map

Explore the neighborhood

What people love about JHL Solitaire Gading Serpong

  • 10

    Exceptional
    Cleanliness

    "Big room, clean, electric corden."

    William

    |

    January 26, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Surprisingly very spacious, clean and friendly hotel."

    Susanna

    |

    January 24, 2023

  • 8

    Very good
    Location

    "The hotel location is good and convenient."

    Sutanto

    |

    January 24, 2023

Property ranking|Compared to 771 Tangerang properties
See all rankings
Room size
52 sqm.
Cleanliness score
9.5/10
Couples review score
9.2/10
Service score
9.2/10
Bigger than
99
%
of Tangerang properties
Better than
96
%
of Tangerang properties
Better than
96
%
of Tangerang properties
Better than
95
%
of Tangerang properties
Overall rating:

9.1

Exceptional
990 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.1
Read all reviews >
What travelers say they love:
The hotel room is clean and quite spacious.
Kirana from Indonesia
Couple
More about JHL Solitaire Gading Serpong

More about JHL Solitaire Gading Serpong

JHL Solitaire Gading Serpong

Make everyday special with all that Tangerang has to offer with a stay at JHL Solitaire Gading Serpong. If you prefer an easy access to general goods and shopping, you'd love to stay at JHL Solitaire Gading Serpong and take advantage of being just 6.0 km from AEON Mall BSD City.
At JHL Solitaire Gading Serpong, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Tangerang is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the JHL Solitaire Gading Serpong.
For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at JHL Solitaire Gading Serpong are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at JHL Solitaire Gading Serpong are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at JHL Solitaire Gading Serpong. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Enjoy the countless activities offered at JHL Solitaire Gading Serpong. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Reasons to stay here

Compared to other accommodations in Tangerang, facilities here are rated higher than 95% of them.
Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

15 mentions

Housekeeping

10 mentions

Swimming Pool

7 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Telephone

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Mangan
  • Cuisine: Indonesian
  • Menu: Buffet, A-la-carte

Location

Jl. Gading Serpong Boulevard, Curug Sangereng, Klp. Dua, Tangerang, Banten, Serpong, Tangerang, Indonesia, 15810
Exceptional
Location

9.1

Airports
  • Soekarno-Hatta International Airport (CGK)
    14.7 km
  • Halim Perdanakusuma International Airport (HLP)
    29.4 km
Public transportation
  • Cisauk
    8.0 km
  • Cicayur
    8.3 km
Hospital or clinic
  • Bethsaida Hospitals
    220 m
Shopping
  • AEON Mall BSD City
    6.1 km
Convenience store
  • Alfamart
    210 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Scientia Square Park (SQP)
    600 m
  • Summarecon Mal Serpong
    1.8 km
  • Supermal Karawaci
    3.5 km
  • Indonesia Convention Exhibition (ICE)
    5.3 km
  • AEON Mall BSD City
    6.1 km
  • Teras Kota Mall BSD City
    6.3 km
  • TangCity Mall
    7.0 km
  • Museum Benteng Heritage
    8.7 km
  • Al-AZhom Mosque
    9.7 km
Nearby landmarks
  • Bethsaida Hospitals
    220 m
  • Scientia Square Park (SQP)
    600 m
  • Scientia Square Park
    610 m
  • Ayuntamiento
    1.4 km
  • Ruko Viena
    1.5 km
  • Moms & Child Clinic
    1.6 km
  • Gading Raya Padang Golf Course
    1.7 km
  • Summarecon Mal Serpong
    1.8 km
  • Samara Center Park
    2.0 km
  • Puskesmas Kelurahan Kelapa Dua
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee450000 IDR
  • Distance from city center5 miles
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)298000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants3
  • Number of rooms 141
  • Room voltage220
  • Most recent renovation2018

Reviews of JHL Solitaire Gading Serpong from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.1
Service9.2
Value for money8.9
High score for Tangerang
Rating
9+ Exceptional (246)
8-9 Excellent (49)
7-8 Very Good (35)
6-7 Good (18)
<6 Below Expectation (10)
Time of the year
Mar - May (54)
Jun - Aug (73)
Sep - Nov (113)
Dec - Feb (118)
All guests (990)
All room types
All languages

Show reviews that mention 

Showing 358 verified guest comments
12345
10.0
Exceptional
Bernard from Indonesia
Family with teens
Junior Suite
Stayed 2 nights in December 2018

Good value for money!”

This was my second stay here at the hotel, and I booked the exact same room. For me, the hotel was quite-good though. They have great rooms with great facility, excellent cleanliness, also such a very modern bathroom. Unfortunately, during this stay I experienced problems with the bathroom where the tap in the shower was like broken, they also had issues with the water all over the hotel, like it became dirty and extremely hot. Actually, this kind of problem didn't happen during my first stay. So, idk. The other thing about it was the parking, where we had to always come to the reception for a parking stamp every time and it's quite difficult for those who like going to and fro like we did.

Reviewed July 01, 2019

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Dear Bernard, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. At JHL Solitaire Gading Serpong, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, General Manager

Responded July 15, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Ade from Indonesia
Family with young children
Junior Suite
Stayed 1 night in July 2022

Great staycation”

Didnt expect the room to be that stunning. Its our anniversary and during kids holiday. We booked the junior suite and asked for a quiet room. We got the corner room facing east that has quarter view of the hotel. Absolutely gorgeous. It didn’t turned out to be all quiet from the live music on a weekend, but it was good enough. The staffs were excellent, kind and helpful. Upon our departure there were a stupid doctor who double parked in front of our car. Being a doctor and owning ioniq doesn’t guarantee you wont do moronic things. The security and staff again was very helpful.

Reviewed July 10, 2022

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Dear Mr. Ade, Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future. Sincerely, Lindawati Muhlis General Manager

Responded July 13, 2022
JHL Solitaire Gading Serpong
10.0
Exceptional
Paul from United Kingdom
Business traveler
Executive Club
Stayed 10 nights in September 2019

Fine stay just needs a little refinement”

The hotel and facilities are fantastic. Great rooms, great service and on the whole a very pleasant place to stay. Can't fault the service or the staff. The Spa is a great place for recovery after a hard day's work. However: They need to work on their staff skills in the restaurants - they need to learn to serve rather than just deliver food.

Reviewed October 14, 2019

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Dear Mr. Paul, Greetings from JHL Solitaire Gading Serpong. Thank you for your kind comment for your recent stay with us. It is always a pleasure to receive positive feedback. Good to hear that you appreciate our facilities and enjoyed your stay with us. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back in the near future. Sincerely, General Manager.

Responded October 16, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
eunjung from Indonesia
Family with young children
Premier Room
Stayed 1 night in August 2021

This hotel is very good. ”

I just spent one night here with my family. Their service was great. My kids played water park. This place was more than fun&happy day. I think they have a good quality facilitates for kids. Especially, the breakfast was delicious. We had a great time at this hotel. The staffs were all kind and friendly.

Reviewed September 21, 2021

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Dear Eunjung, Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future. Sincerely, Lindawati General Manager

Responded September 21, 2021
JHL Solitaire Gading Serpong
10.0
Exceptional
lana from Indonesia
Family with teens
Premier Room
Stayed 1 night in August 2019

Htl yg The Best dgn lokasi yg the best jg pelayanan yg the best”

Tuk kelebihannya Htl ini terletak sangat strategis Dekat kemana-mana Tuk kekurangannya Tolong breakfastnya di perbaikki Tentang rasanya yg kurang spt buburnya Kuahnya rada asin Pecel yg bumbunya musti diperbaikki Mending bli bumbu jd aja pasti lbh enak

Reviewed August 23, 2019

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Dear Lana, Greetings from JHL Solitaire Gading Serpong. Kami sangat menghargai komentar Anda selama menginap. Selalu menyenangkan untuk menerima umpan balik positif dari anda. Saya pasti akan membagikan komentar anda dengan tim. Saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua anggota tim karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Terima kasih sekali lagi untuk berbagi pengalaman anda, dan kami berharap dapat melayani anda lagi dalam waktu dekat. Dengan Hormat, General Manager

Responded August 26, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
lucy from Indonesia
Family with young children
Premier Room
Stayed 2 nights in November 2020

Our memorable staycation in Serpong”

We had staycation here last weekend. We enjoyed our premier room. Buffet breakfast also good, they followed the health protocol. Our kids enjoyed kids spa Acquaree, they gave 20% discount for hotel guest. One comment for sauna facility in Ladies room, there was only steam room. No sauna room like in Man’s room.

Reviewed November 18, 2020

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Dear Lucy, Greetings from JHL Solitaire Gading Serpong. Thank you for your kind comment for your recent stay with us. It is always a pleasure to receive positive feedback. Good to hear that you appreciate our facilities and enjoyed your stay with us. I will definitely share your comments with our Team and we do apologize for the inconvenience. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back in the near future. Sincerely, General Manager

Responded January 04, 2021
JHL Solitaire Gading Serpong
10.0
Exceptional
Dian from Indonesia
Business traveler
Premier Room
Stayed 1 night in April 2019

Perfect place for family for luxury hotel”

This is the luxury hotel in serpong area. With a great view and beautiful landscape Also modern minimalist room. The Breakfast also was good :). I would suggest to those Who look for quality service in Serpong / BSD / Tangerang area can rely on JHL

Reviewed August 01, 2019

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Dear Dian, Warmest greeting from JHL Solitaire Gading Serpong… We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, General Manager

Responded August 12, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Ria from Indonesia
Family with young children
Premier Room
Stayed 1 night in August 2019

5 star hotel di Tangerang Selatan”

Great hotel, fasilitas yg lengkap, suasana hotel yg menyenangkan, tp krn kami stay di lantai 7 dan di lantai 5 ada club yg sedang pesta agak sedikit berisik, hotel yg bersih dan menu sarapan yg menyenangkan. My son said amazing home for JHL Solitaire hotel. Next time we will come back again for weekend holiday.

Reviewed August 20, 2019

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Dear Ria, Terima kasih telah memilih JHL Solitaire sebagai tempat menginap anda dan untuk meluangkan waktu menulis ulasan positive melalui Agoda. Kami sangat senang mendengar anda sangat senang dengan fasiltas kami dan kami mohon maaf atas ketidaknyamanan anda, akan kami sampaikan ke pihak terkait agar bisa ditindak lanjuti. Kami berharap Anda akan memilih tinggal bersama kami kembali di lain kesempatan. Hormat kami, General Manager JHL Solitaire

Responded August 22, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Hendra from Indonesia
Family with young children
Premier Room
Stayed 1 night in November 2019

Very nice hotel for staycation”

Very nice Hotel in Tangerang to spend with family, kids, they have kids spa, very unique & private, kid very happy to play in the spa. The Hotel also spacious room & luxurious bedding.... only the food for breakfast is so standard, and quite a bit salty... Regards, Hendra

Reviewed December 13, 2019

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Dear Hendra, Greetings from JHL Solitaire Gading Serpong. Thank you for sharing your great experience, I will definitely share your comments to our team member as we strive to continuously improve the quality of our services. We look forward to be of service to you again, in the not too distant future. Sincerely, General Manager.

Responded January 07, 2020
JHL Solitaire Gading Serpong
9.6
Exceptional
Annie from Indonesia
Family with young children
Premier Room
Stayed 1 night in December 2019

Value for Money”

This is 5 stars hotel in Gading Serpong, near SMS. I like staying in this hotel where I can get 5 stars facilities : Bathtub in room, jacuzzi in spa area, excellent breakfast, small kids playground. One thing that I felt disappoint about this hotel is the water to soak in bathtub wasn't hot enough for us. We've called the front desk twice to fix it. We had dinner in Royal Eight and we like the food presentation. Breakfast in Mangan also nice. Will definitely come back to JHL.

Reviewed December 26, 2019

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Dear Annie, Greetings from JHL Solitaire Gading Serpong. Thank you for sharing your experience during stay. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back in the near future. Sincerely, General Manager.

Responded January 07, 2020
JHL Solitaire Gading Serpong
9.6
Exceptional
Shandy from Indonesia
Family with young children
Premier Room
Stayed 1 night in August 2019

Nice room..clean..good service.. and very comfortable”

I stayed for two nights for family vacation with my first child. It as awesome... the room was clean... the pool was nice.. for breakfast, they have enough kind to fulfill our stomach. For child..they have many options for playground...such as kid's playground, kid's spa, until kid's pool (50cm height) Want to go back again if have opportunity.

Reviewed August 22, 2019

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Dear Shandy, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again in the future. Sincerely, General Manager

Responded August 26, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Alvira from Indonesia
Solo traveler
Premier Room
Stayed 3 nights in March 2020

The best place to stay while in Tangerang”

I love everything about the hotel! The room was spacious and the bed was comfy! The food was also amazing! Best stay in Tangerang!

Reviewed May 25, 2022

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Dear Alvira, Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our facilities and service. I am looking forward to welcoming you back to my hotel very soon and enjoy our hospitality once more. Kindest Regards, Lindawati Muhlis General Manager

Responded May 25, 2022
JHL Solitaire Gading Serpong
9.2
Exceptional
I from Indonesia
Family with young children
Premier Room
Stayed 1 night in January 2019

The best hotel in Tangerang”

This is a brand new hotel in Gading Serpong, and claimed to be the first 5-star hotel in Banten. Under D'Varee brand, it is the most luxurious collection among this brand's properties in Indonesia. I stayed for short staycation here (I live nearby in Gading Serpong area) being curious on what this hotel looks like and how the service is. I booked 2 premier king rooms through Agoda (price is very affordable for 5-star hotel). Here is the summary of my experience for my short stay in this hotel: Pros: - Location wise is right in the heart of Gading Serpong area. Close to Summarecon Mall Serpong, UMN, Scientia Square Park, also close to BSD. There is also Giant Extra Supermarket right across the hotel. - From the beginning when we entering the hotel we can see its very well designed and feels luxurious. High ceiling lobby with marble everywhere is indeed a luxury touch. - It has ample parking space with 3 options of VIP parking space in front of the lobby, Basement parking area and upper parking area in the 1st floor of the building. - A lot of seating area in the lobby are great for waiting check in/out process or just hanging around. - Staffs are very kind and attentive, especially the receptionist, pool area staff and the security in the entrance from parking area who was very helpful with our luggage. - The best part of the hotel is the guest room, its very spacious, luxurious, and well designed. Love the lounger, working desk and large screen TV. Large floor to ceiling window with electric controlled curtain are also nice touch to the room. - Bathroom also marvelous. Pretty large in size, complete with separate rain shower and large bathtub. 2 peoples can easily fit in the tub. Also love the heated toilet with smart control (although not the most advance like japanese ones) but still a nice touch as I rarely found in hotel in Jakarta or Tangerang. - In-room telephone is wireless so it is very convenient to use all around the room. - Breakfast although the spread

Reviewed February 12, 2019

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Dear I, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, General Manager

Responded February 15, 2019
JHL Solitaire Gading Serpong
9.2
Exceptional
I from Indonesia
Family with young children
Premier Room
Stayed 1 night in January 2019

The best hotel in Tangerang”

This is a brand new hotel in Gading Serpong, and claimed to be the first 5-star hotel in Banten. Under D'Varee brand, it is the most luxurious collection among this brand's properties in Indonesia. I stayed for short staycation here (I live nearby in Gading Serpong area) being curious on what this hotel looks like and how the service is. I booked 2 premier king rooms through Agoda (price is very affordable for 5-star hotel). Here is the summary of my experience for my short stay in this hotel: Pros: - Location wise is right in the heart of Gading Serpong area. Close to Summarecon Mall Serpong, UMN, Scientia Square Park, also close to BSD. There is also Giant Extra Supermarket right across the hotel. - From the beginning when we entering the hotel we can see its very well designed and feels luxurious. High ceiling lobby with marble everywhere is indeed a luxury touch. - It has ample parking space with 3 options of VIP parking space in front of the lobby, Basement parking area and upper parking area in the 1st floor of the building. - A lot of seating area in the lobby are great for waiting check in/out process or just hanging around. - Staffs are very kind and attentive, especially the receptionist, pool area staff and the security in the entrance from parking area who was very helpful with our luggage. - The best part of the hotel is the guest room, its very spacious, luxurious, and well designed. Love the lounger, working desk and large screen TV. Large floor to ceiling window with electric controlled curtain are also nice touch to the room. - Bathroom also marvelous. Pretty large in size, complete with separate rain shower and large bathtub. 2 peoples can easily fit in the tub. Also love the heated toilet with smart control (although not the most advance like japanese ones) but still a nice touch as I rarely found in hotel in Jakarta or Tangerang. - In-room telephone is wireless so it is very convenient to use all around the room. - Breakfast although the spread

Reviewed February 12, 2019

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Dear I, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, General Manager

Responded February 14, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Hansen from Indonesia
Family with young children
Premier Twin Room
Stayed 2 nights in January 2022

a great staycation place”

The hotel is very unique... there is a lot (and it is a lot !!!) of public places for some leasure, meet up or other in hotel activities... So you can make your activities in and around the hotel to maximize your experience

Reviewed January 12, 2022

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Dear Mrs. Hansen, Thank you for sharing your review on your recent visit at JHL Solitaire Gading Serpong. We are pleased to hear that you had enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future. Sincerely, Lindawati Muhlis General Manager

Responded January 17, 2022
JHL Solitaire Gading Serpong
10.0
Exceptional
Muhammad from Singapore
Solo traveler
Premier Room
Stayed 1 night in February 2019

Perfect.”

The receptionist (Vicky/Ficky) was very helpful in checking me in early when i arrive. She did helped when i departed by calling the taxi, helping me catch the flight from the airport. Everything was brand new, and the experience was very memorable.

Reviewed February 11, 2019

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Dear Muhammad, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, General Manager

Responded February 12, 2019
JHL Solitaire Gading Serpong
9.6
Exceptional
arvin from Indonesia
Business traveler
Executive Club
Stayed 1 night in October 2019

First tiime, and loving it!”

the hotel i used to stay was fully booked, so i figure to give JHL a try. - check in was efficient and fast - room was spacious and nicely decorated - AC was working really good, which i love - nice japanese style toilet with seat warmers and bidet - comfortable pillow -breakfaST was extensive, pretty decent if i need to be picky, probably a minor thing, Hot water, wasnt hot enough for me but other than that it was an amazing stay

Reviewed October 23, 2019

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Dear Arvin, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I have noted your comment regarding the hot water was not hot enough for you and I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again in the future. Sincerely, General Manager.

Responded October 24, 2019
JHL Solitaire Gading Serpong
10.0
Exceptional
Goh from Indonesia
Couple
Premier Room
Stayed 2 nights in October 2021

Super clean, functional room”

I love everything about the room - the bed, the bathtub and the tv! Aircon was super cold too. Hotel staff was really professional as well.

Reviewed October 20, 2021

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Dear Mr. Goh, Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the resort and we are looking forward to welcoming you again in the future. Sincerely, Lindawati Muhlis General Manager

Responded October 21, 2021
JHL Solitaire Gading Serpong
10.0
Exceptional
Ling from Singapore
Business traveler
Premier Room
Stayed 1 night in May 2019

One of the best 5 star hotel in serpong at affordable price and great services.”

One of the best 5 star hotel in serpong at affordable price and great services.

Reviewed June 04, 2019

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Dear Ling, Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, General Manager

Responded June 10, 2019
JHL Solitaire Gading Serpong
9.6
Exceptional
Johanes from Indonesia
Family with young children
Premier Room
Stayed 2 nights in December 2021

Good Staycation in Serpong”

Room is clean and spacious. interior is comfy. the curtains are using electric. the closet has electrical setting like in Korea, but somehow was not working when I was there.Breakfast was delicious and lots of variations. they even served "jamu" and ice cream (at weekend).parking space is very narrow and the lot is limited unless you park after 9PM.

Reviewed December 23, 2021

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Dear Mr. Johanes, Thank you for sharing your review on your recent stay at JHL Solitaire Gading Serpong. We are pleased to hear that you had a wonderful holiday enjoying the service and facilities at the hotel and we are looking forward to welcoming you again in the future. Sincerely, Lindawati Muhlis General Manager

Responded December 29, 2021
JHL Solitaire Gading Serpong
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