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IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago
IVY Boutique Hotel Chicago

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9

Exceptional

308 reviews

308 reviews

Housekeeping18
View4
Breakfast1
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Amc River East

220 m

Niketown

250 m

Virgin Megastore

260 m

Musee Americain

260 m

Levi’s Store

270 m

Popular landmarks
360 Chicago Observation Deck

640 m

Cloud Gate

1.2 km

Millennium Park

1.2 km

Navy Pier

1.4 km

The Art Institute of Chicago

1.5 km

Closest landmarks
Arts Club of Chicago

90 m

Northwestern Memorial Hospital

130 m

Huron-Superior Self Park

250 m

Dentologie

290 m

Consulate of German

290 m

2020

IVY Boutique Hotel Chicago

233 East Ontario St., Magnificent Mile, Chicago (IL), United States, 60611 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Sparkling clean

Located in heart of Chicago (IL)

Front desk [24-hour]

Excellent room comfort & quality

580 meters to public transportation

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Car power charging station

Bar

Kitchen

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money8.8
Location rating9.6
Nearest airportMidway International Airport (MDW)
Distance to airport15.3 km

Rooms available at IVY Boutique Hotel Chicago

Exceptional
Room comfort & quality

9.4

King Suite
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Queen Studio
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Queen Suite with Two Queen Beds
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Last Minute Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Room #38334506
...
    Enter dates to see prices
    Room #38334508
    ...
      Enter dates to see prices
      Two Queen Bed Suite
      ...
      • Room size: 63 m²/678 ft²
      • Non-smoking
      • 1 queen bed
      Enter dates to see prices
      Room #38334507
      ...
        Enter dates to see prices
        King Suite - Disability Access
        ...
        • Room size: 63 m²/678 ft²
        • Outdoor view
        • 1 king bed
        Enter dates to see prices
        Queen Studio - Disability Access
        ...
        • Room size: 29 m²/312 ft²
        • Outdoor view
        • 1 queen bed
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at IVY Boutique Hotel Chicago?

        Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to IVY Boutique Hotel Chicago?

        Parking is available for an additional charge. Parking options include a full-service valet for total ease.

        Is breakfast offered at IVY Boutique Hotel Chicago?

        Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What is the smoking policy at IVY Boutique Hotel Chicago?

        IVY Boutique Hotel Chicago does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to IVY Boutique Hotel Chicago?

        The closest train, metro, or bus station is Clark/Division Subway Station, 1.4 km away from IVY Boutique Hotel Chicago.

        What restaurants are nearby IVY Boutique Hotel Chicago?

        IVY Boutique Hotel Chicago’s neighborhood is Magnificent Mile which includes popular restaurants such as Grand Lux Cafe, Signature Room at the 95th and The Cheesecake Factory.

        What popular shopping places are close to IVY Boutique Hotel Chicago?

        Located in the Magnificent Mile area, IVY Boutique Hotel Chicago is close to great shopping choices like Water Tower Place, Virgin Megastore and Kooky.

        What are popular attractions near IVY Boutique Hotel Chicago?

        IVY Boutique Hotel Chicago is located in Magnificent Mile area, which is famous for attractions such as The Magnificent Mile, Navy Pier and 360 Chicago Observation Deck.

        What popular beaches are close to IVY Boutique Hotel Chicago?

        IVY Boutique Hotel Chicago is located in the Magnificent Mile area, which includes Ohio Street Beach and Oak Street Beach.

        What popular natural sightseeing spots are close to IVY Boutique Hotel Chicago?

        IVY Boutique Hotel Chicago is located within Magnificent Mile, which makes it conveniently close to natural sights including Lakefront Trail.

        Show more questions
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        Explore the neighborhood

        What people love about IVY Boutique Hotel Chicago

        • 10

          Exceptional
          Location

          "Superb location and a nicely appointed property."

          Richard

          |

          February 2, 2022

        • 7.6

          Very good
          Staff 

          "The staff was very nice."

          Valoria

          |

          November 24, 2021

        • 9.6

          Exceptional

          "Enjoyed the deep luxurious bathtub."

          Jean

          |

          November 13, 2021

        Property ranking|Compared to 339 Chicago (IL) properties
        See all rankings
        Room comfort score
        9.4/10
        Value for money score
        8.8/10
        Location score
        9.6/10
        Cleanliness score
        9.3/10
        Better than
        99
        %
        of Chicago (IL) properties
        Better than
        97
        %
        of Chicago (IL) properties
        Better than
        97
        %
        of Chicago (IL) properties
        Better than
        97
        %
        of Chicago (IL) properties
        Overall rating:

        9

        Exceptional
        308 reviews
        Cleanliness
        9.3
        Facilities
        8.4
        Location
        9.6
        Read all reviews >
        What travelers say they love:
        The best choice by money/ quality 👍👍👍👍👍
        Dudana from Georgia
        Business traveler
        More about IVY Boutique Hotel Chicago

        More about IVY Boutique Hotel Chicago

        IVY Boutique Hotel Chicago

        You'll love the exceptional convenience during your stay at IVY Boutique Hotel Chicago, located right in the heart of the city center, with an easy access to everything in Chicago (IL).
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by IVY Boutique Hotel Chicago. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
        The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at IVY Boutique Hotel Chicago. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
        Rooms at IVY Boutique Hotel Chicago are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms.
        You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


        Dining and things to do

        Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, IVY Boutique Hotel Chicago has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


        Around the property

        Venture outside the hotel and explore Chicago (IL). Spend a day and acquire some cultural knowledge at The Art Institute of Chicago located 1.5 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Cloud Gate located 1.1 km away, among the most sought-after photographs for anyone visiting Chicago (IL). Skydeck Chicago - Willis Tower is located 2.0 km away, and is one of the most famous tourist spots to visit and photograph.


        Reasons to stay here

        Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
        Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
        This accommodation beats more than 99% of competition in the city on room comfort.


        Reasons to stay here

        Verified reviews score this hotel higher than 97% of accommodations in the city on value for money.
        Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
        This accommodation beats more than 99% of competition in the city on room comfort.

        Amenities and facilities
        Excellent
        Facilities

        8.4

        Most talked about facilities

        Housekeeping

        13 mentions

        Food & Dining

        2 mentions

        Breakfast

        2 mentions

        Internet

        2 mentions

        Languages spoken

        • English
        • Dutch
        • Polish
        • Spanish

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Massage
        • Ticket services
        • Tours
        • Yoga room

        Cleanliness and safety

        • Anti-viral cleaning products
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol

        Dining, drinking, and snacking

        • Bar
        • Happy hour
        • Kitchen
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Family room

        Access

        • Allergy-free rooms
        • CCTV in common areas
        • Check-in/out [express]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Smoke alarms

        Getting around

        • Car park [charges apply]
        • Car power charging station
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Bathrobes
        • Bathtub
        • Blackout curtains
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • DVD/CD player
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Internet access – wireless
        • Ironing facilities
        • Mini bar
        • Non-smoking
        • Private bathroom
        • Satellite/cable channels
        • Shower
        • Slippers
        • Telephone
        • Toiletries
        • Video game console
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • American
        • Vegetarian
        Restaurants on site

        Divine Lounge

        • Cuisine: American
        • Menu: Buffet
        Location
        233 East Ontario St., Magnificent Mile, Chicago (IL), United States, 60611
        Exceptional
        Location

        9.6

        Airports

        • Midway International Airport (MDW)
          15.3 km
        • O'Hare International Airport (ORD)
          25.3 km

        Public transportation

        • Grand/State Subway Station
          570 m
        • Chicago
          680 m

        Hospital or clinic

        • Northwestern Memorial Hospital
          130 m

        Shopping

        • Water Tower Place
          580 m

        Convenience store

        • 7 Eleven
          130 m

        Cash withdrawal

        • ATM
          70 m
        What's nearby

        Popular landmarks

        • The Magnificent Mile
          300 m
        • 360 Chicago Observation Deck
          640 m
        • Cloud Gate
          1.2 km
        • Millennium Park
          1.2 km
        • Navy Pier
          1.4 km
        • The Art Institute of Chicago
          1.5 km
        • Skydeck Chicago - Willis Tower
          2.0 km
        • Shedd Aquarium
          2.9 km
        • Wrigley Field
          6.8 km
        • Museum of Science and Industry
          11.8 km

        Nearby landmarks

        • Arts Club of Chicago
          90 m
        • Northwestern Memorial Hospital
          130 m
        • Amc River East
          220 m
        • Niketown
          250 m
        • Huron-Superior Self Park
          250 m
        • Virgin Megastore
          260 m
        • Musee Americain
          260 m
        • Levi’s Store
          270 m
        • Apple Store
          270 m
        • Dentologie
          290 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        Minimum age of guests is: 21 year(s).

        Others
        • The minimum requirement for guest age to check-in is 21 years old and above.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from16:00
        • Check-out until11:00

        Extras

        • Breakfast charge (unless included in room price)15 USD

        The property

        • Number of floors16
        • Number of rooms 63

        Reviews of IVY Boutique Hotel Chicago from real guests

        Provided by verified guests of Agoda
        9.0
        /
        10
        Cleanliness9.3
        Facilities8.4
        Location9.6
        Room comfort and quality9.4
        Service9.0
        Value for money8.8
        High score for Chicago (IL)
        Rating
        9+ Exceptional (62)
        8-9 Excellent (16)
        7-8 Very Good (13)
        6-7 Good (2)
        <6 Below Expectation (11)
        Time of the year
        Mar - May (13)
        Jun - Aug (33)
        Sep - Nov (39)
        Dec - Feb (19)
        All guests (308)
        All room types
        All languages

        Show reviews that mention 

        Showing 104 verified guest comments
        12345
        10.0
        Exceptional
        Kelley from United States
        Couple
        Queen Studio
        Stayed 1 night in January 2020

        Kelley from USA”

        Excellent location! The room was clean and super cute. The staff was extremely helpful, welcoming, and friendly. It was a perfect hotel for a quick romantic getaway! Easy to get to and we really enjoyed our stay!

        Reviewed January 13, 2020

        See room deals

        Hi Kelley, Thank you so much for the positive feedback. We are so delighted to hear that you enjoyed our service. But most of all, we appreciate that you chose to celebrate your romantic getaway with us. We hope to see you again in the future! -IVY Management

        Responded October 02, 2020
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        Sandra from United States
        Business traveler
        Queen Studio
        Stayed 2 nights in November 2019

        Great Boutique Hotel”

        I enjoyed my stay here. The Room was very stylish, comfortable bed, good shower. It was close to good restaurants and Northwestern Medical center.

        Reviewed November 04, 2019

        See room deals

        Dear Sandra, It is great to hear that you enjoyed your experience at The Ivy. Thank you for sharing with us everything you loved about your stay and we look forward to hosting you in the future. All the best, Lejla O- Guest Service Manager

        Responded November 05, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        supakit from Thailand
        Couple
        King Suite
        Stayed 1 night in October 2019

        I highly recommend this hotel”

        Good service , good location and the room is really big nice and clean. If I come back to Chicago again I would choose this hotel. Perfect

        Reviewed October 07, 2019

        See room deals

        Dear Supakit, Thank you for your wonderful review and for your recommendation. It was our pleasure being able to host you during your travels and we are happy to know we made an excellent impression on you. Take care and we'll see you next time. All the best, Lejla O Guest Service Manager

        Responded October 07, 2019
        IVY Boutique Hotel Chicago
        9.6
        Exceptional
        Jean from United States
        Solo traveler
        King Suite
        Stayed 1 night in November 2021

        Nice stay”

        Stayed overnight for a mid-week "get away from our kids" night with a friend. We had a lovely time in the suite. Enjoyed the deep luxurious bathtub. I was prepared and brought my own bubble bath. Rainfall shower was lovely and the coffeemaker a dream in the morning. Bed was a little low to the floor but comfortable. Quiet, pleasant stay and just steps to anything you need, including Garrett's popcorn half a block up, which I never miss when going to the City!

        Reviewed November 13, 2021

        See room deals

        10.0
        Exceptional
        Jenna from Switzerland
        Couple
        King Suite
        Stayed 6 nights in September 2019

        We will definitely be back!”

        The staff is super friendly. The hotel is clean well decorated. The rooftop bar is absolutely gorgeous! A true gem in streeterville.

        Reviewed September 10, 2019

        See room deals

        Dear Jenna, Thank you so much on behalf of The Ivy team for your wonderful review. It looks like you truly enjoyed everything we have to offer our guests and we are honored you consider us a neighborhood gem. We look forward to your visit. Have a great day! Lejla O- Guest Service Manager

        Responded September 14, 2019
        IVY Boutique Hotel Chicago
        9.6
        Exceptional
        Michael from United Kingdom
        Couple
        King Suite
        Stayed 3 nights in November 2019

        Great bathroom and perfect bedroom”

        The room was much bigger than expected with a separate lounge and bedroom area which made it very relaxing. There was a small kitchenette with coffee making facilities. The bathroom was large and luxurious. I really thought that this was great value for money in a central location in Chicago. There was a problem with the wifi during our stay and when this issue was raised with the hotel manager he was very professional in dealing with this matter. Whilst he could not get the wifi sorted during our stay he did provide us with a late check out and a complementary breakfast. I thought this was great customer service. The check in to the hotel was a little bit slow. Overall I really enjoyed my stay and I would happily book this hotel again.

        Reviewed November 14, 2019

        See room deals

        Dear Michael, Your review was wonderful and our team would like to thank you for appreciating everything we offer to our guests, from service to amenities, and for finding some time to share this with other travelers as well. Once again I would like to apologize for the wifi inconvenience while you were here, but I am glad to see that our team was able to make up for that. I also wanted to let you know that the issue has been resolved so next time you come in your experience will be even better. Take care and please feel free to reach out to us next time you are in town. Sincerely, Lejla O- GUest Service Manager

        Responded November 17, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        Alfred from United States
        Business traveler
        King Suite
        Stayed 3 nights in October 2019

        Excellent”

        Rainfall shower was amazing! King suite also has soaking tub. Very reasonably priced for location. Only con is minibar liquor is very expensive. Tiny bottle of grey goose was like $57. Though can of Heineken was only $6.

        Reviewed October 21, 2019

        See room deals

        Dear Alfred, Thank you for your feedback on your recent experience at The Ivy. We are happy to learn you enjoyed your time spent with us and we hope you come back soon. I also wanted to let you know that there are a few options for groceries around us so next time you are here you have more options for food, instead of using our mini bar. I completely understand the pricing is a bit high, but we are centrally located to everything for our guests' convenience. Thanks again and we look forward to your next experience. Lejla O- Guest Service Manager

        Responded October 23, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        Rodrigo from United States
        Couple
        King Suite
        Stayed 3 nights in May 2019

        Exceptional”

        Awesome hotel... clean, comfortable, very well located, excellent staff service and beautiful rooms

        Reviewed May 29, 2019

        See room deals

        Dear Rodrigo, It was our pleasure hosting you during your travels to Chicago. We are happy to know you had a wonderful experience with us, from our location, to our amenities, comfort of our rooms and our guest services. Have a wonderful summer and we look forward to your next visit! Sincerely, Lejla O- Guest Service Manager

        Responded June 05, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        sangmin from South Korea
        Business traveler
        King Suite
        Stayed 1 night in January 2019

        right place, right price, right performance”

        right place, right price, right performance-- highly recommendable one

        Reviewed February 08, 2019

        See room deals

        Dear Mr. Sangmin, Thank you kindly for taking the time to review your experience at The Ivy and also for recommending us! It looks like we were able to accommodate everything you look for during your travels, and that is what we love to hear. Please come back and see us again. All the best, Lejla O- Guest Service Manager

        Responded February 15, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        Richard from United States
        Solo traveler
        King Suite
        Stayed 1 night in August 2021

        Very nice”

        Superb location and a nicely appointed property.

        Reviewed February 02, 2022

        See room deals

        10.0
        Exceptional
        nancy from United States
        Business traveler
        King Suite
        Stayed 2 nights in December 2018

        Nice Place”

        Our only complaint was that the parking was $52 / night.

        Reviewed August 30, 2019

        See room deals

        Dear Nancy, Thank you for taking a few moments to share your impressions of The Ivy Hotel while travelling to Chicago. We are happy to hear you enjoyed your time with us and we look forward to welcoming you back in the future. Sincerely, Lejla O- Guest Service Manager

        Responded August 31, 2019
        IVY Boutique Hotel Chicago
        10.0
        Exceptional
        Todd from United States
        Couple
        King Suite
        Stayed 1 night in January 2019

        Excellent value. ”

        Huge soaking tub was awesome.

        Reviewed January 21, 2019

        See room deals

        8.8
        Excellent
        J from New Zealand
        Solo traveler
        Queen Studio
        Stayed 3 nights in December 2018

        Great hotel apart from the bed”

        I really loved this hotel, friendly staff, nice compact bar and dining area at the entrance, comfortable, good-sized room. Fantastic location around the corner from the Miracle Mile. Just a few El stops from Steppenwolf Theatre.The only disappointing element was the mattress on the bed. I awoke 2 of my 3 nights there with a sore back, and have had to book an osteopath. I would definitely stay there again, but I would insist on a firm mattress.

        Reviewed January 04, 2019

        See room deals

        9.2
        Exceptional
        JUNGYUN from South Korea
        Business traveler
        Queen Studio
        Stayed 1 night in May 2019

        It was awesome. ”

        Yes. iwould recommend this hotel definitely. Location was terrific, and staffs were kind, and food was good(delivered to the room) Next time if I have a chance to revisit Chicago, I would not hesitate to restay at Ivy hotl.

        Reviewed May 13, 2019

        See room deals

        9.2
        Exceptional
        Chiquita from United States
        Group
        Two Queen Bed Suite
        Stayed 1 night in July 2020

        We came due to having a rooftop no entry rude bartender ”

        Location very enjoyable staff was great with the exception of the rooftop bartender

        Reviewed July 16, 2020

        See room deals

        Dear Chiquita, Thank you for your recent review and your 9.2 rating of the hotel. We do appreciate your kind comments on the property. I am sorry that you felt our bar tender was rude. The state and city does mandate that all guests wear masks at restaurants when they are not seated. Even though Sky Terrace is an outside venue. We do apologize if you felt he was rude. Kindest regards, The Ivy Hotel Chicago

        Responded August 13, 2020
        IVY Boutique Hotel Chicago
        9.6
        Exceptional
        Anton from Netherlands
        Couple
        Queen Studio
        Stayed 6 nights in December 2018

        nice location”

        Good location and service.

        Reviewed January 11, 2019

        See room deals

        8.8
        Excellent
        Jeongwoon from United States
        Couple
        King Suite
        Stayed 5 nights in August 2020

        Romantic Getaway”

        While the TV didn't' work and the hot water was weak, everything was exactly as pictured and described. It was perfect for a week vacation for me and my girlfriend!

        Reviewed August 26, 2020

        See room deals

        Dear Jeongwoon, Thank you for your recent 8.8 review. We do apologize that your TV didn't work. All TV's are functioning at the hotel. We are so happy to hear it was the perfect getaway! Kindest regards, The Ivy Hotel

        Responded September 18, 2020
        IVY Boutique Hotel Chicago
        8.0
        Excellent
        Wanda from United States
        Couple
        King Suite
        Stayed 1 night in July 2020

        Beautiful Hotel but proceed with caution”

        The Ivy is a beautiful boutique hotel right in the heart of downtown Chicago. Perfect for my staycation! The location is amazing, Gorgeous rooftop terrace, very chic spacious suites. However, the outlets in our bathroom did not work, the hot water in the bathtub had extremely low water pressure, there were issues with the television, the mini fridge was not cold, and the staff at the front desk was rude. She could not find my reservation for my second night despite all of the information I provided her. Therefore, stating if I could not provide proof of my reservation, I needed to leave. How rude? I’m a guest in your hotel and this is how you speak to me? Thankfully, the manager was much more competent and found my reservation right away. Beautiful hotel, but proceed with caution. Maybe you will have a better experience.

        Reviewed July 06, 2020

        See room deals

        Dear guest, Thank you for reaching out to us after your travels to let us know how your experience at The Ivy went. I would like to apologize on behalf of our team for the inconvenience that you encountered while being our guest. The comfort of our guests is our number one priority and we are so sorry that we fell short in providing this to you. I would love to speak with you personally and find out which room you stayed in so that we can address this issue as soon as possible. If you can give me the hotel a call directly at your convenience I would very much appreciate it. -IVY Management

        Responded October 02, 2020
        IVY Boutique Hotel Chicago
        8.8
        Excellent
        Jose from Philippines
        Couple
        King Suite
        Stayed 1 night in October 2019

        Excellent”

        Great location-a stones throw away from Magnificent Mile. Lots of eateries around.

        Reviewed October 16, 2019

        See room deals

        Dear Jose, Thank you kindly for your review. We are happy you had a wonderful experience with us and in Chicago and we look forward to hosting you again. All the best, Lejla O- Guest Service Manager

        Responded October 20, 2019
        IVY Boutique Hotel Chicago
        8.0
        Excellent
        Sze from Hong Kong SAR, China
        Business traveler
        Queen Studio
        Stayed 4 nights in January 2019

        Nice and decent hotel, large room and friendly staffs. Good location!”

        Until now, I haven’t received the receipt and seems like they are not really care about it

        Reviewed January 31, 2019

        See room deals

        Dear Mr. Sze, Thank you for letting us know about your recent experience at The Ivy. We are happy you enjoyed the comfort of our rooms, location and our guest services, which is what our team strives for. As far as your receipt goes, we are not able to provide you with one because you booked and prepaid thru Agoda. Please contact them directly and they will be able to send you one. Thanks again and we hope to see you in the future! All the best, Lejla O- Guest Service Manager

        Responded February 15, 2019
        IVY Boutique Hotel Chicago
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