Stellar of the Seas
Stellar of the Seas
Stellar of the Seas
Stellar of the Seas
Stellar of the Seas
Stellar of the Seas
Stellar of the Seas

Struttura rimossa da Preferiti!

9,7

Eccezionale

244 recensioni

244 recensioni

VEDI SULLA MAPPA
VEDI SULLA MAPPA

9,8

Eccezionale

Punteggio per la posizione

Posizione eccezionale
Parcheggio
Disponibile
Attrazioni più amate
Dong Thien Cung 4,0 km
Grotta Dau Go 4,4 km
Isola Hon Ga Choi 6,0 km
Ponte Bai Chay 9,6 km
Isola Soi Sim 12,7 km
Grotta Sung Sot 14,5 km
Villaggio dei pescatori Cua Van 19,4 km
Grotte Luon Caves 21,1 km
Attrazioni nelle vicinanze
Tuan Chau International Tourist Island 940 m
Tuan Chau Harbour 970 m
Tuan Chau Beach 1,0 km
Bikini Island Beach 1,3 km
Paradise Bay Beach 1,8 km
Lao Cau Islet 2,8 km
Mui Bo Re So Islet 3,7 km
Dong Thien Cung 4,0 km
Heavenly Palace Cave 4,0 km
Grotta Dau Go 4,4 km
Nave

Stellar of the Seas

Tuan Chau Island, Hạ Long, Vietnam - VEDI SULLA MAPPA

Inizia il tuo viaggio alla grande con un soggiorno presso questa struttura che offre Wi-Fi gratuito in tutte le camere. Situata comodamente a Tuan Chau Island di Hạ Long, questa struttura ti consente di soggiornare vicino alle attrazioni della città e ai ristoranti tipici della zona. Non partire prima di aver visitato Grotta Sung Sot. Questa struttura di alta qualità, che ha ricevuto 5 stelle, offre agli ospiti massaggio, piscina all’aperto e piscina al coperto in loco.

In evidenza

Pulizia impeccabile

Più conveniente

Reception [24 ore/24]

Comfort e qualità della camera eccezionali

Trasferimento da/per l'aeroporto

Servizi

Trasferimento aeroportuale

Noleggio biciclette

Parcheggio

Servizio navetta

Campo da golf [sul posto]

Piscina [all'aperto]

Wi-Fi gratuito nelle camere

Reception [24 ore/24]

Le tue date sono molto popolari tra i viaggiatoriOgni 6 minuti qualcuno prenota un alloggio per Hạ Long su Agoda.com
Rapporto qualità-prezzo9,6
Punteggio per la posizione9,8
Aeroporto più vicinoAeroporto internazionale di Cat Bi (HPH)
Distanza dall'aeroporto29,1 km

Camere disponibili presso Stellar of the Seas

Suite Senior con Balcone Privato - 5 Giorni 4 Notti (Senior Suite with Private Balcony - 5 Days 4 Nights)
...
  • Dimensioni della camera: 30...
  • Vista montagna
  • 1 letto matrimoniale Queen ...
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Suite Executive con Terrazza Solarium Privata - 2 Giorni 1 Notte (Executive Suite with Private Sun Terrace - 2 Days 1 Night)
...
  • Dimensioni della camera: 32...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Suite Executive con Terrazza Solarium Privata - 4 Giorni 3 Notti (Executive Suite with Private Sun Terrace - 4 Days 3 Nights)
...
  • Dimensioni della camera: 32...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Junior Suite con Balcone Privato - 2 Giorni, 1 Notte (Junior Suite with Private Balcony - 2 Days 1 Night)
...
  • Dimensioni della camera: 28...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Junior Suite con Balcone Privato - 3 Giorni, 2 Notti (Junior Suite with Private Balcony - 3 Days 2 Nights)
...
  • Dimensioni della camera: 28...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Junior Suite con Balcone Privato - 4 Giorni 3 Notti (Junior Suite with Private Balcony - 4 Days 3 Nights)
...
  • Dimensioni della camera: 28...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Pacchetto 3 Giorni e 2 Notti - Senior Suite con Balcone Privato (Senior Suite with Private Balcony - 3 Days 2 Nights)
...
  • Dimensioni della camera: 30...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
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Pacchetto 2 Giorni e 1 Notte - Senior Suite con Balcone Privato (Senior Suite with Private Balcony - 2 Days 1 Night)
...
  • Dimensioni della camera: 30...
  • Vista montagna
  • 2 letti singoli oppure 1 le...
Inserisci le date per vedere i prezzi
Suite Executive con Terrazza Solarium Privata - 5 Giorni 4 Notti (Executive Suite with Private Sun Terrace - 5 Days 4 Nights)
...
  • Dimensioni della camera: 32...
  • Vista montagna
  • 1 letto matrimoniale King S...
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Suite Presidenziale con Terrazza Solarium Privata - 2 Giorni 1 Notte (Presidential Suite with Private Sun Terrace - 2 Days 1 Night)
...
  • Dimensioni della camera: 60...
  • Vista montagna
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi

Domande frequenti

Quali sono gli orari del check-in e del check-out presso Stellar of the Seas?

È possibile effettuare il check-in dalle 11:45, mentre è possibile effettuare il check-out fino alle 10:00. Puoi richiedere il check-in anticipato o il check-out posticipato durante la prenotazione in base alla disponibilità. Agli ospiti che effettuano il check-in o il check-out prima o dopo gli orari designati potrebbe essere addebitato un supplemento. La crociera offre il servizio di deposito dei bagagli prima del check-in e dopo il check-out. La reception è sempre aperta, sia di giorno che di notte.

Come posso arrivare a Stellar of the Seas?

Stellar of the Seas è facilmente raggiungibile dall’aeroporto. Infatti, puoi anche prenotare il trasferimento aeroportuale in anticipo per non avere grattacapi. Basta usare la sezione “Facci sapere di cosa hai bisogno” nella pagina di prenotazione per informare la crociera che desideri prenotare un trasferimento, così da mettersi in contatto con te tramite il servizio di messaggistica di Agoda comunicandoti prezzi e altre informazioni. Un soggiorno presso Stellar of the Seas prevede anche un facile accesso alle zone attorno all’hotel tramite un pratico servizio di navetta offerto presso la crociera. Per quanti desiderano arrivare in auto, Stellar of the Seas dispone di un parcheggio in loco per la massima praticità. Il parcheggio è disponibile a un costo aggiuntivo. Se stai cercando un modo semplice per girare Hạ Long con un trasferimento privato, la crociera può noleggiare un’auto per te.

Presso Stellar of the Seas viene offerta la colazione?

Comincia la mattinata col piede giusto, con le opzioni continentale e buffet per colazione offerte presso Stellar of the Seas.

Tra quali opzioni culinarie posso scegliere presso Stellar of the Seas?

Stellar of the Seas dispone di un ristorante in loco dove poter consumare i pasti.

Qual è la politica sul fumo di Stellar of the Seas?

Stellar of the Seas vieta di fumare nelle camere, ma permette di fumare in apposite aree.

Quali ristoranti ci sono nelle vicinanze di Stellar of the Seas?

Stellar of the Seas è situato a Tuan Chau Island, dove è possibile trovare famosi ristoranti come 1958 Restaurant e Sandy Bay Beach Bar & Restaurant.

Quali sono le attrazioni popolari nelle vicinanze di Stellar of the Seas?

Stellar of the Seas sorge nel quartiere/zona Tuan Chau Island, vicino a famose attrazioni come Museo Halong Pearl.

Quali sono le spiagge famose vicino a Stellar of the Seas?

Stellar of the Seas sorge nella zona di Tuan Chau Island, dove ci sono Bikini Island Beach, Tuan Chau Beach e Paradise Bay Beach.

Quali sono le zone di bellezza naturale vicino a Stellar of the Seas?

Tra le bellezze naturali vicino a Stellar of the Seas ci sono Heavenly Palace Cave, situate nella stessa zona di Tuan Chau Island.

VEDI SULLA MAPPA

Esplora i dintorni

Posizionamento nella classifica|Confronto con 788 strutture simili di Hạ Long
Vedi i punteggi per tutte le categorie
Rapporto qualità-prezzo
9,6/10
Punteggio per la posizione
9,8/10
Qualità del servizio
9,9/10
Punteggio per la pulizia
9,8/10
Migliore del
99
%
delle altre strutture di Hạ Long
Migliore del
99
%
delle altre strutture di Hạ Long
Migliore del
99
%
delle altre strutture di Hạ Long
Migliore del
99
%
delle altre strutture di Hạ Long
Valutazione complessiva:

9.7

Eccezionale
244 recensioni
Condizione della struttura/pulizia
9,8
Servizi e attrezzature
9,8
Posizione
9,8
Leggi tutte le recensioni >
Più informazioni su Stellar of the Seas

Più informazioni su Stellar of the Seas

Stellar of the Seas

Ti troverai in un luogo veramente rilassante e sarai appagato da tutto ciò che Hạ Long offre, con un soggiorno rinfrescante presso Stellar of the Seas.
Tutti i servizi offerti presso Stellar of the Seas garantiscono un piacevole soggiorno a tutti i viaggiatori. Rimani sempre in contatto con i tuoi cari grazie alla connessione Wi-Fi gratuita offerta durante tutto il tuo soggiorno. Se ti serve un passaggio da o per l’aeroporto, questa crociera può organizzarlo prima della data del tuo check-in. Servizi come autonoleggio e navetta forniti in questa crociera rendono più facile pianificare le tue gite e visite turistiche giornaliere nonché molto altro a Hạ Long.
È disponibile un parcheggio fornito da questa crociera per gli ospiti che arrivano con la macchina. Ricevi sempre l’assistenza di cui hai bisogno con i servizi della reception tra cui cassetta di sicurezza, deposito bagagli e check-in o check-out rapido. Viaggia leggero presso Stellar of the Seas grazie alla disponibilità di servizio lavanderia e servizio di lavaggio a secco in questa crociera che ti aiuterà a mantenere puliti i tuoi vestiti. Ti vuoi riposare? Comfort in camera come servizio in camera, servizio di pulizie giornaliero e servizio in camera 24 ore su 24 ti permettono di trascorrere al meglio il tuo tempo in camera.
Per motivi di salute, non è permesso fumare in nessun luogo in questa crociera. È possibile fumare solo nelle aree riservate.
Una serie di servizi e comfort è offerta nelle camere di Stellar of the Seas. Questa crociera fornisce aria condizionata, tende oscuranti e servizio biancheria in alcune camere per il comfort degli ospiti. Sono disponibili diverse opzioni di disposizione per le camere di Stellar of the Seas e per le camere con balcone o terrazza e soggiorno separato. Per l’intrattenimento in camera, le camere selezionate hanno TV via cavo per tutti gli ospiti.
Questa crociera offre anche tè solubile, acqua in bottiglia, minibar, un frigorifero e caffè solubile in alcune camere quando ne hai bisogno. È bene sapere che i bagni degli ospiti hanno un asciugacapelli, accappatoi, articoli per il bagno e asciugamani.


Dove mangiare e cose da fare

Tutti i giorni presso Stellar of the Seas cominciano con una deliziosa colazione omaggio. Una vasta scelta di piatti ti aspettano presso questa crociera ogni volta che avrai fame. Una volta arrivato, assicurati di controllare locale per un po' di divertimento notturno. Sai cucinare come si deve? Prepara i tuoi pasti presso barbecue di questa crociera.
Vivi ogni giorno al massimo presso Stellar of the Seas con tutte le attività e i servizi offerti. Quando sei lì, assicurati di esplorare la spiaggia facilmente accessibile. È possibile concludere ogni giornata in modo rilassante in massaggio, spa e sauna. Passa un po’ di tempo a rilassarti nella piscina di questa crociera.
Sorseggia il tuo cocktail preferito all’aperto al bar a bordo piscina di questa crociera. Vai al centro fitness di questa crociera per mantenerti in forma durante la tua vacanza. Tuffati e scatenati con divertenti attività acquatiche in famiglia come pesca. Vuoi un po’ di competizione? Fai attività sportive con il tuo gruppo di viaggio o altri ospiti in campo da golf sul posto e campo da mini golf di questa crociera.


Nei dintorni della struttura

Stellar of the Seas è un’ottima base per esplorare a fondo le attrazioni di Hạ Long. Non dimenticare di visitare il luogo storico più iconico della zona, il famoso Grotta Dau Go a soli 4,3 km di distanza. Trascorri una giornata all’insegna dell’avventura nell’oceano facendo un viaggio a Isola Hon Ga Choi a 6,0 km di distanza.


Buoni motivi per soggiornare qui

Trova un incredibile rapporto qualità-prezzo qui più alto del 99% rispetto agli alloggi della città.
Rispetto agli altri alloggi a Hạ Long, le strutture qui hanno un punteggio più alto del 99% di questi.
Questa crociera si distingue dal resto delle sistemazioni per un punteggio per la pulizia che supera il 99% delle sistemazioni in città.

Mostra di meno

Servizi e strutture

Eccezionale
Attrezzature e servizi

9,8

Attrezzature e servizi più popolari

Cibo e pasti

3 citazioni

Servizio di pulizie

1 citazione

Lingue parlate
  • Inglese
  • Vietnamita
Spazi esterni
  • Biciclette
Connessione internet
  • Servizi internet
  • Wi-Fi gratuito nelle camere
  • Wi-Fi nelle aree pubbliche
Svago e relax
  • Campo da golf [sul posto]
  • Campo da mini golf
  • Centro massaggi
  • Intrattenimento in loco
  • Karaoke
  • Palestra
  • Pesca
  • Piscina [all'aperto]
  • Piscina [coperta]
  • Piscina con vista
  • Sauna
  • Snorkeling
  • Spa
Pulizia e sicurezza
  • Colazione in camera
  • disinfettante per mani
  • Personale con mascherine
Cibo e bevande
  • Bar
  • Bar a bordo piscina
  • Barbecue
  • Colazione [gratuita]
  • Cucina
  • Happy hour
  • Pacchetto pasti alternativo
  • Ristoranti
  • Servizio in camera [24 ore/24]
Servizi e comodità
  • Area fumatori
  • Aria condizionata nelle aree pubbliche
  • Ascensore
  • Cassette di sicurezza
  • Deposito bagagli
  • Lavanderia a secco
  • Pulizie quotidiane
  • Servizio lavanderia
  • Servizio stiratura
  • Struttura non fumatori
  • Terrazzo
Per i più piccoli
  • Area giochi per bambini
  • Pasti per bambini
  • Servizio baby-sitter
  • Stanza per le famiglie
Servizi di accoglienza
  • Animali ammessi
  • Camere insonorizzate
  • Camere non fumatori
  • Check-in/out [espresso]
  • Dispositivi di sicurezza
  • Estintore
  • Reception [24 ore/24]
  • Rilevatori di fumo
  • Telecamere a circuito chiuso nelle aree comuni
Spostamenti e mezzi di trasporto
  • Autonoleggio
  • Parcheggio [a pagamento]
  • Parcheggio [sul posto]
  • Servizio navetta
  • Trasferimento aeroportuale
Noleggio attrezzature sportive
  • Noleggio biciclette
Disponibili in tutte le camere
  • Bottiglia d'acqua gratuita
  • Frigorifero
  • Minibar
  • Pavimento in legno/parquet
  • Purificatore per l’aria
  • Specchio
  • Tè in omaggio
  • Terrazzo/balcone
  • TV a schermo piatto

Cibo e ristorazione

Opzioni per la colazione
  • Americana
  • Asiatica
  • Continentale
  • Vegetariana
  • Vegana
Ristoranti disponibili
Stellar of the Seas
  • Cucina: Americana, Asiatica
  • Menù: a buffet, à la carte

Posizione

Block 24 Tuan Chau Marina, Tuan Chau Island, Hạ Long, Vietnam, 200000
Eccezionale
Posizione

9,8

Aeroporti nelle vicinanze
  • Aeroporto internazionale di Cat Bi (HPH)
    29,1 km
Mezzi pubblici di trasporto
  • Stazione dei treni di Ha Long
    6,2 km
Ospedali e cliniche
  • Bệnh viện Quốc tế Hạ Long
    5,3 km
Shopping
  • Centro commerciale Bai Chay
    8,3 km

Cosa c'è nei paraggi?

Attrazioni più amate
  • Dong Thien Cung
    4,0 km
  • Grotta Dau Go
    4,4 km
  • Isola Hon Ga Choi
    6,0 km
  • Ponte Bai Chay
    9,6 km
  • Isola Soi Sim
    12,7 km
  • Grotta Sung Sot
    14,5 km
  • Villaggio dei pescatori Cua Van
    19,4 km
  • Grotte Luon Caves
    21,1 km
Attrazioni nelle vicinanze
  • Tuan Chau International Tourist Island
    940 m
  • Tuan Chau Harbour
    970 m
  • Tuan Chau Beach
    1,0 km
  • Bikini Island Beach
    1,3 km
  • Paradise Bay Beach
    1,8 km
  • Lao Cau Islet
    2,8 km
  • Mui Bo Re So Islet
    3,7 km
  • Dong Thien Cung
    4,0 km
  • Heavenly Palace Cave
    4,0 km
  • Grotta Dau Go
    4,4 km
Le distanze indicate sono calcolate in linea d’aria mentre quelle stradali effettive potrebbero essere diverse.

Politica della struttura

Bambini e letti aggiuntivi

La disponibilità dei letti extra dipende dalla camera scelta. Per maggiori informazioni si prega di controllare il numero di ospiti consentito in ciascuna camera.

I bambini di qualsiasi età sono i benvenuti.

Neonati: età 0-1
Soggiornano gratuitamente se usano i letti già presenti in camera.
Culla/lettino per bambini disponibili su richiesta
Bambini da 2 a 4 anni [compresi]
Soggiornano gratuitamente se usano i letti già presenti in camera.
Se hai bisogno di un letto extra, dovrai pagare un supplemento.
Gli ospiti di età pari o superiore a 5 anni sono considerati adulti.
Devono utilizzare un letto extra, che comporterà il pagamento di un supplemento.
Altro
  • Se prenoti più di 5 camere, è possibile che ti vengano applicate politiche diverse e ti vengano richiesti dei supplementi.

Alcune informazioni utili

Check-in/Check-out
  • Check-in a partire dalle11:45
  • Check-in fino alle12:00
  • Check-out dalle10:00
  • Check-out fino alle10:00
  • La Reception è aperta fino alle12:00
Struttura
  • Numero di bar/lounge1
  • Numero di piani4
  • Numero di ristoranti1
  • Numero di camere1
  • Hotel costruito nel2018

Stellar of the Seas, recensioni scritte da ospiti verificati

Recensioni scritte da clienti reali di Agoda
Condizione della struttura/pulizia9,8
Servizi e attrezzature9,8
Posizione9,8
Qualità del servizio9,9
Rapporto qualità-prezzo9,6
Punteggio alto per Hạ Long
Punteggio:
>9 fantastico (59)
8-9 eccellente (1)
7-8 ottimo (0)
6-7 buono (0)
<6 sotto le aspettative (0)
Periodo dell’anno
Marzo - Maggio (20)
Luglio - Agosto (11)
Settembre - Novembre (19)
Dicembre - Febbraio (10)
Tutti i viaggiatori (112)
Tutti i tipi di camera
Tutte le lingue

Mostra le recensioni che parlano di:

60 recensioni di ospiti verificati
123
10,0
Eccezionale
Qian - Singapore
In gruppo
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Aprile 2019

the highlight of our trip!!”

we made the right choice choosing stellar of the seas! it was so memorable that I am still missing the times we had onboard. from the time the transport picked us up from our Hanoi hotel till the time we checked out of our cabins, everything was smooth and pleasant. staff were very friendly and professional.. facilities were new and clean. we even saw the staff scrubbing the exterior of the balcony when we checked out! this is not a big ship so it was easy to make new friends..and definitely the best service can be given to guests. the staff do their best to accommodate to your requests and make you feel at home.. activities were organised but optional. fancy a day doing nothing and just relaxing? no problem just stay onboard and skip the outdoor activities. this is a relaxing cruise and we enjoyed every moment sailing at Lan Ha Bay. every morning a stunning view greets us at our balcony. every photo turned out beautiful. special thanks to the lovely staff and we will definitely be back!!! 👍👍👍👍👍

Recensione del 12 aprile 2019

Vedi le offerte sulle camere

Dear Qian, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Agent

Risposta del: 12 aprile 2019
Stellar of the Seas
10,0
Eccezionale
Francesca - Stati Uniti
In coppia
Junior Suite con Balcone
Ha soggiornato 1 notte a Aprile 2019

Great trip!”

Wow! What an amazing experience. The Stellar of the Seas is by far and away the nicest ship in Ha Long Bay. At the outset of the cruise you’ll see the competition and believe me, you’ll be happy with your choice. While a bit more expensive than other options, you get what you pay for in the BEST way. Where to start... the rooms are gorgeous! We were super fortunate to be upgraded to the presidential suite and wow. I cannot describe how beautiful it was. That being said, we peeked into some of the other cabins and they were all beautiful. The ship itself (and the cabins) are brand new, spotless, and very well maintained. We did the 2 day/1 night stay and it was perfect. While we would’ve loved to stay another day, and it would’ve been even more relaxing, we didn’t feel like we missed out doing just the 2 days. The activities were great because they were interesting but not too time consuming so you still get to relax on the boat. The row boat to the caves was particularly nice and kayaking on our own was also fun! The food was great and there was plenty of it. As others have mentioned, drinks were more expensive than on land but still around the same price as in the US so it didn’t really bother us. Also as others have mentioned the WiFi was definitely spotty but honestly we enjoyed disconnecting from the world — if you spend the entire cruise on your phone, what’s the point! I also don’t think this was an issue that could be controlled (the area just has poor coverage in general) so I doubt other ships offer better. Last but not least the service was fantastic. Everyone was smiling all the time and provided everything we needed. Thanks to Tom and the whole crew for a fantastic experience!

Recensione del 20 aprile 2019

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Dear Francesca, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Agent

Risposta del: 22 aprile 2019
Stellar of the Seas
10,0
Eccezionale
Sally - Stati Uniti
Viaggiatore singolo
Junior Suite con Balcone
Ha soggiornato 1 notte a Giugno 2019

The BEST of the BEST”

I'm not sure I have adequate words to describe just how amazing and extraordinary my experience at Stellar of the Seas was. As a solo traveler I worried about probably feeling isolated, but my fears quickly subsided because the crew members made me feel like I was surrounded by great friends. They went over and beyond to ensure everyone was having the time of their lives. I was afraid of going kayaking by myself and one of the crew members offered without hesitation to accompany me. How awesome is that!!. The food was absolutely delicious, everything was so well planned out. The activities were fun and unrushed, basically you could choose to relax and enjoy the views or jump into activities. Both great options. The cabins were exquisite!! Very clean, and cozy with views that were just surreal. I can't wait to get on this cruise again. And to see my friends aka crew again. Wish I could recall all of their names, but Tom and Windy were so awesome!!!

Recensione del 24 luglio 2019

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Dear Sally, Thank you so much these lovely words that you have given to us. On behalf of my company, I would like to express our gratitude for you kindness, spending precious time to show everyone about the experience on the boat. I promised that the content of the feedback will be read by all the staff as the encouragement, so they could keep up the good work. Once again, thank you so much for being our guest and we hope that we could have another chance to serve you in the future soon. Best regards, Harley Customer Service Manager

Risposta del: 02 agosto 2019
Stellar of the Seas
10,0
Eccezionale
Sora - Australia
In gruppo
Junior Suite con Balcone
Ha soggiornato 1 notte a Ottobre 2019

Best of the best”

The experience with Stella was the truly the best of the best. I am a frequent traveler and very picky on my accommodation. But the service at the Stella was beyond my expectation. I have 13 year old daughter so we stayed in two connecting rooms. Rooms and bathrooms are so big that you don't even remember you are in a cruise. Spotless clean and luxuries. Meals were so good. specially the bbq dinner was very good. But most amazing thing was the level of the customer service. All the staffs were so professional. For any request or needs, they responded so fast and promptly with beautiful smile.We stayed in Vietnam for 10 days and the night at the Stella was the highlight of the trip. Only regret is that we didn't stay for the 2nd night. I strongly recommend to anyone who thinking of stay at Stella, definitely worth 2 nights. There are so much to do and comfortable at the same time. Special thanks to Tracy, the customer service manager. You made our stay so comfortable and memorable

Recensione del 14 ottobre 2019

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Dear Sora, Thank you so much for your kind and lovely words. I was touched by the very detailed and constructive recommendation. On behalf of my whole team, I would like to express my heartfelt gratitude to you. I hope that in the near future, we could have another chance to serve you, and welcome you back to us as family. Once again, thank you so much for your strong support and I wish you an amazing time ahead. From Stellar of the Seas with love, Harley Customer Service Manager

Risposta del: 15 ottobre 2019
Stellar of the Seas
10,0
Eccezionale
Heath - Australia
In coppia
Senior Suite con Letto Matrimoniale King Size
Ha soggiornato 2 notti a Maggio 2019

An exceptional Ha Long Bay experience”

From beginning to end our experience on Stellar of the Seas was exceptional. The crew were warm and welcoming, nothing was any trouble and they genuinely wanted to ensure the best experience possible. Activities on the cruise weren't rushed everything was at a great pace and crew tour guides were happy to match the pace of the group. Great stories and insight too on local sights and culture. The senior suite is well appointed, having a bath looking at the bay is a surreal experience as was sitting on a private glass balcony. I was grinning ear to ear be it in bath, bed or balcony the views are stunning from the suite. The Captain finds the most beautiful views of the bay and even though the bay is busy he managed to get us to the best locations each day for the best views. The amenities on board are wondeful too, whilst playing card games and relaxing in the bar the bar staff picked great music and were fun to watch dancing and playing behind the bar. Great energy and vibe! Food was amazing, every meal. I loved the BBQ on the first night, particularly the selection of seafood and bbq lamb. The egg coffee was great, I wish I ordered it earlier and way things are served are just beautiful too. Thank you Tom, you are a wonderful thoughtful and energetic cruise director. Oliva for her attentive and friendly service, as well as her casual and warm conversations. Henry our tour guide, we never felt rushed and you made the day fun and memorable. This is the premiere cruise of Ha Long Bay with out a doubt, exceptional!

Recensione del 12 maggio 2019

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Dear Heath, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Agent

Risposta del: 13 maggio 2019
Stellar of the Seas
10,0
Eccezionale
Joel - Canada
Viaggiatore singolo
Junior Suite con Balcone Privato - 3 Giorni, 2 Notti
Ha soggiornato 2 notti a Febbraio 2020

Best Halong Bay/Lan Ha Bay cruise”

Chose this ship based on appearance alone, but I was blown away with the exceptional service the entire team provided. From the easy transfer to and from Hanoi, OLD quarter. The exquisitely charming staff, good at making sure I felt comfortable, in another language. The staff were great, always smiling, and happy to make sure my glass was never empty. They were all joyful, and polite, and very patient with my less than ideal Vietnamese speaking skills. The cruise all in all was fantastic, even with the lack of sunshine, still an amazing time. Would definitely recommend based on comfort, quality, and friendliness and attentiveness of the entire staff. 3 day 2 nights exactly enough. Also available was 2 day 1 night, but would probably be too short and would miss out on some of the cultural excursions.

Recensione del 24 febbraio 2020

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Dear Joel, It is very pleasing to hear that you had a memorable stay at Stellar of the Seas. From our great facilities, great food, I do believe our associates' warm engagement made your stay with us an unforgettable one. Thank you so much for your review and we look forward to welcoming you back soon on your vacation with your beloved family. 
Warm regards, Harley 
Customer Service Manager

Risposta del: 30 marzo 2020
Stellar of the Seas
10,0
Eccezionale
Twisha - Singapore
In coppia
Suite Executive con Terrazzo
Ha soggiornato 1 notte a Maggio 2022

Beautiful cruise and 5-star staff!”

The cruise was definitely beautiful with amazing amenities but it's the staff's service that made this cruise truly memorable. Harry made sure we had a comfortable stay and even helped us take an amazing drone video capturing the beauty of halong bay. Tracy and Andrew were always there to take care of any requests we had. I am a vegetarian and they made sure I had an amazing variety of food to choose from. The staff goes above and beyond to make sure your cruise is memorable. 10/10 would recommend it, we hope to travel with them again in future!

Recensione del 22 giugno 2022

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Dear Twisha, Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews like this. We will be sure to let Harry, Tracy and Andrew know that they made an impact during your stay. We hope to welcome you back to the Stellar of the Seas soon! Best Regards, Gilly Nguyen - Customer Service Agent.

Risposta del: 02 dicembre 2022
Stellar of the Seas
10,0
Eccezionale
Ro
In gruppo
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Aprile 2019

The best cruise in Halong Bay”

From the time they pick you up to the moment they drop you off back in Hanoi the service was excellent. The staff have a very good system to make sure every guest is happy and enjoys their holiday. The boat is like a mega yacht, super luxury, new and modern. The rooms are beautiful, the balcony views, the bed comfort, the bathrooms are amazing. The food is also really good, my favorite was the dinner bbq. All the staff is constantly making sure you get what you need. All the activities are super fun!

Recensione del 19 aprile 2019

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Dear Ro Shaffer, Thank you so much for your positive feedback and it's truly an encouragement for all the staff to strive for perfection in service. Once again, I would like to say thank you for choosing our service for you trip to the amazing Ha Long Bay and i hope that we will have another opportunity to serve you and your family again. Best regards, Harley Customer Service Agent

Risposta del: 19 aprile 2019
Stellar of the Seas
10,0
Eccezionale
Danielle - Stati Uniti
Viaggiatore singolo
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Marzo 2020

Amazing experience, quality service”

There are many boats in Halong Bay, different levels of comfort and prices and Stellar of the Seas had an amazing cost/ value ratio. The boat itself is fantastic with great facilities, a gorgeous modern aesthetic, not too many rooms and the staff is beyond nice. Everyone goes out of their way to make sure you have everything you need, that you feel welcomed and comfortable. I thoroughly enjoyed the food options, the customer service and my room. Nothing can beat the sitting on the balcony, gliding through the bay. It was so peaceful; an all around great experience

Recensione del 13 marzo 2020

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Dear Danielle, Thank you so much for your kind and lovely words. I was touched by the very detailed and constructive recommendation. On behalf of my whole team, I would like to express my heartfelt gratitude to you. I hope that in the near future, we could have another chance to serve you, and welcome you back to us as family. Once again, thank you so much for your strong support and I wish you an amazing time ahead. From Stellar of the Seas with love, Harley Customer Service Manager

Risposta del: 19 marzo 2020
Stellar of the Seas
10,0
Eccezionale
Jonathan - Stati Uniti
In famiglia (con figli grandi)
Senior Suite con Letto Matrimoniale King Size
Ha soggiornato 2 notti a Luglio 2019

You won't find a nicer boat in Halong Bay”

Stellar of the Seas is one of the newest boats on the bay. It's gorgeous, top to bottom - and my son and I didn't see a nicer boat during our entire 3 day/2 night cruise. But that's not all. Being a newer boat, the staff is eager to live up to the quality of their appearance. Everyone on the boat is super friendly and they want to help however they can. The food is excellent. As vegetarians, we were more difficult to accommodate. But they made us special meals anyway! Even with that, they promised to expand their menu in the future, to cater better to special requests, like ours. They truly want to be the best. As for the cruise itself - it was perfect. Wonderful that one day was dedicated to the far less crowded Lan Ha Bay. All the beauty of Halong Bay - without all the other boats getting in the way of your pictures! Stellar of the Seas, thank you. You truly are *stellar*!

Recensione del 20 luglio 2019

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Dear Jonathan, Thank you so much for your positive feedback and it's truly an encouragement for all the staff to strive for perfection in service. I'm really happy that you could recognize our effort to perfect our service. We hope that you could have another chance to see the improvements. Once again, I would like to say thank you for choosing our service for you trip to the amazing Ha Long Bay and i hope that we will have another opportunity to serve you and your family again. From Stellar of the Seas with love Best regards, Harley Customer Service Manager

Risposta del: 22 luglio 2019
Stellar of the Seas
10,0
Eccezionale
Yannick - Paesi Bassi
In coppia
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Marzo 2019

Great experience!”

Probably the best boat in the area depending on what your looking for. A lot of boats are more classical or traditional. This boat has a nice sleek trendy look from the inside and outside. We chose the 3 days 2 nights and it was really worth it. The staff was great and Sunny really made the sun shine on our daytrips. There are some things I would do differently there is live piano but this is more classical oriented I would opt for a more of a jazzy or lounge piano style and some of the food options are also a bit more classical and French oriented which can be good if done well but for me personaly it was a bit bland which is of coarse normal as everybody needs to like it. But for me the look and feel of the boat ask for a nice fusion of Asian dishes which I think is also easier to accomplish with the local products and spices and herbs as we did like the Vietnamese dishes we got onboard. Overall one of the best vacations experiences we ever had.

Recensione del 15 marzo 2019

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Dear Yannick, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Agent

Risposta del: 12 aprile 2019
Stellar of the Seas
10,0
Eccezionale
Adam - Canada
Viaggiatore singolo
Pacchetto 3 Giorni e 2 Notti - Senior Suite con Balcone Privato
Ha soggiornato 2 notti a Febbraio 2020

FANTASTIC!!”

I cannot express enough how wonderful my trip was on the Stellar of the Seas! Between the stunning boat, the fun excursions and the WONDERFUL crew (especially Abbie, Sarah, James, David, Harley and Olivia!), the cruise was perfect. The beautiful boat (which felt like a floating 5-star hotel) was home for my 3 day/2 night cruise, and as other reviews mentioned, our ship went through Halong Bay (with 500 boats) and Lan Ha Bay (only 30 boats), so it was both peaceful and we felt like we were on an exclusive adventure. The staff created a great environment for all of the guests to mix and mingle in a luxurious and relaxed environment, which led to lovely day excursions and nightly dinner and drinks. I really can't think of anything negative to stay, I only wish I could have stayed longer! Thank you for such a memorable experience!

Recensione del 25 febbraio 2020

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Dear Mr. Weiss, Thank you so much for your positive feedback and it's truly an encouragement for all the staff to strive for perfection in service. Once again, I would like to say thank you for choosing our service for you trip to the amazing Ha Long Bay and i hope that we will have another opportunity to serve you and your family again. From Stellar of the Seas with love Best regards, Harley Customer Service Manager

Risposta del: 27 febbraio 2020
Stellar of the Seas
10,0
Eccezionale
David - Stati Uniti
In famiglia (con figli grandi)
Junior Suite con Balcone
Ha soggiornato 1 notte a Maggio 2019

Stellar is stellar! ”

The boat is aesthetically beautiful, clean lines, a pleasure to be on. The staff is friendly, accommodating, and always there to attend to any needs. The rooms are super nice, and the food excellent and varied. The day trips are good as well, with a nice speed boat on hand to whisk you to your destination. It is a well run operation, I was impressed.

Recensione del 01 giugno 2019

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Dear David, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Manager

Risposta del: 21 giugno 2019
Stellar of the Seas
10,0
Eccezionale
Chau - Stati Uniti
In famiglia (con figli piccoli)
Senior Suite con Letto Matrimoniale King Size
Ha soggiornato 2 notti a Settembre 2019

Excellent time on Stellar of the Seas”

We had truly first class service on this cruise of Lan HA Bay. The food was great but the service was top notch. We watched as they laid down towels for us to sit in the row boat that ever cruise uses for the dark & light cave tour. All the other boats just put their guests onto the row boat but ours made sure every guest sat on a towel and helped each guest on. During dining services the boat staff would hold the babies or help entertain the children so us parents could eat. Absolutely fabulous service.

Recensione del 03 ottobre 2019

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Dear Ms Chau Tran, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Manager

Risposta del: 05 ottobre 2019
Stellar of the Seas
10,0
Eccezionale
Tarek - Australia
In coppia
Junior Suite con Balcone
Ha soggiornato 1 notte a Settembre 2019

Perfect luxury cruise”

2day 1nigjt cruise. Beautiful yacht with very attentive staff. Food was amazing, with mainly seafood being served however bbq dinner had steak and lamb also. We travelled in low season so we felt that the price was very good value. Cruise route was very good also as there we very few boats around us. Cruise was also peaceful and at times we felt like we had the entire boat to ourself. This cruise was definitely the highlight of our time in vietnam

Recensione del 21 settembre 2019

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Dear Tarek, Thank you so much for your kind and lovely words. I was touched by the very detailed and constructive recommendation. On behalf of my whole team, I would like to express my heartfelt gratitude to you. I hope that in the near future, we could have another chance to serve you, and welcome you back to us as family. Once again, thank you so much for your strong support and I wish you an amazing time ahead. From Stellar of the Seas with love, Harley Customer Service Manager

Risposta del: 24 settembre 2019
Stellar of the Seas
10,0
Eccezionale
Huy - Stati Uniti
In coppia
Suite Executive
Ha soggiornato 2 notti a Maggio 2019

The staffs went above and beyond their capabilities to help us celebrated our 5 years anniversary. ”

Of course you can’t go wrong choosing HaLong Bay, one of the world’s most wonders, for vacation and even better to see and enjoy the beautiful bay on this cruise. The ship, staffs and the itinerary are exceeding our expectations. We will return to HaLong Bay soon and definitely boarding Stella of the Seas again. Many thanks to the reservation team, captain Thu, Mr. Thao (cruise manager) and all staffs!!!!!

Recensione del 05 giugno 2019

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Dear Mr Huy, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Manager

Risposta del: 21 giugno 2019
Stellar of the Seas
10,0
Eccezionale
Susan - Stati Uniti
In famiglia (con figli grandi)
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Novembre 2019

A really great boat!”

This was a really great cruise! Did the 3 days two nights. The staff is unbelievably friendly. Food was very good, the rooms were clean and lovely. The scenery is not to be missed. I would love to go back.

Recensione del 01 dicembre 2019

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Dear Susan, Thank you so much for your kind and lovely words. I was touched by the very detailed and constructive recommendation. On behalf of my whole team, I would like to express my heartfelt gratitude to you. I hope that in the near future, we could have another chance to serve you, and welcome you back to us as family. Once again, thank you so much for your strong support and I wish you an amazing time ahead. From Stellar of the Seas with love, Harley Customer Service Manager

Risposta del: 02 dicembre 2019
Stellar of the Seas
10,0
Eccezionale
Jessica - Canada
In gruppo
Junior Suite con Balcone
Ha soggiornato 1 notte a Febbraio 2020

Well kept beautiful boat, very attentive staff”

Amazing views, well kept boat, super clean everywhere with towel service. The entire staff was very welcoming and accommodating. They really make an effort to make your experience a personal one. Many small gestures to show their attentiveness. Highly recommend!!

Recensione del 13 febbraio 2020

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Dear Jessica, Thank you so much for your positive feedback and it's truly an encouragement for all the staff to strive for perfection in service. Once again, I would like to say thank you for choosing our service for you trip to the amazing Ha Long Bay and i hope that we will have another opportunity to serve you and your family again. From Stellar of the Seas with love Best regards, Harley Customer Service Manager

Risposta del: 13 febbraio 2020
Stellar of the Seas
10,0
Eccezionale
Ruben - Canada
Viaggiatore singolo
Junior Suite - 2 Notti / 3 Giorni
Ha soggiornato 2 notti a Agosto 2019

Absolutely perfect ”

Choosing Stellar of the Seas as our cruise company to visit Halong Bay was the best choice we could have ever made. I highly recommend this cruise to anyone wanting to spend time exploring the beautiful Halong Bay. The ship is quite new and very confortable, the cabin was bigger than many hotel rooms I have stayed in the past and the staff is super friendly and attentive. The whole experience was just perfect.

Recensione del 29 agosto 2019

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Dear Ruben, Thank you so much for an exceptional review and it’s really a motivation for all the staff to keep up our work. All in all, we know that our service is not perfect yet and still have room to improve. Thanks to your positive feedback and real experience that we have a chance to reflect on our service, and find solutions to improve. 
I hope that in the near future, we can have another opportunity to serve you and your family.
On behalf of our staff, we hope that you will always remember Stellar of the Seas with unforgettable memories Best regards, 

Harley 
 
Customer Service Manager

Risposta del: 29 agosto 2019
Stellar of the Seas
10,0
Eccezionale
Yosy - Stati Uniti
In coppia
Suite Senior
Ha soggiornato 1 notte a Settembre 2019

Personable service, great activities, quieter journey”

Whether you are meat/seafood/vegetarian, etc, they will try their best to note your diet restriction. The cruise has optimal combination of scenic, quieter journey since it's by bigger speed boat, nice unhurried activities, lovely personnels and program. Highly recommended for variety of guests from couples to families to solo. Great job Stellar!

Recensione del 04 ottobre 2019

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Dear Yosy, Thank you so much for your positive feedback and it's truly an encouragement for all the staff to strive for perfection in service. Once again, I would like to say thank you for choosing our service for you trip to the amazing Ha Long Bay and i hope that we will have another opportunity to serve you and your family again. From Stellar of the Seas with love Best regards, Harley Customer Service Manager

Risposta del: 05 ottobre 2019
Stellar of the Seas
123
Questa è una struttura molto richiesta. Non fartela sfuggire!

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