Nave
Gray Line Halong Cruise
Tuan Chau Island, Hạ Long, Vietnam - VEDI SULLA MAPPA
Inizia il tuo viaggio alla grande con un soggiorno presso questa struttura che offre Wi-Fi gratuito in tutte le camere. Situata comodamente a Tuan Chau Island di Hạ Long, questa struttura ti consente di soggiornare vicino alle attrazioni della città e ai ristoranti tipici della zona. Non partire prima di aver visitato Grotta Sung Sot. Questa struttura di alta qualità, che ha ricevuto 4 stelle, offre agli ospiti massaggio, vasca idromassaggio e spa in loco.
In evidenza
Servizi
Trasferimento aeroportuale
Parcheggio
Servizio navetta
Vasca idromassaggio
Sauna
Wi-Fi gratuito nelle camere
Check-in/out [espresso]
Le tue date sono molto popolari tra i viaggiatoriOgni 6 minuti qualcuno prenota un alloggio per Hạ Long su Agoda.com
Must do experience ”
We were fortunate to travel during Covid scare. As a result only 7 people were booked for a boat that accommodates /0. Felt that we had the entire boat to ourselves. Our guide Huyen (Sunny) went beyond expectations. She was funny, helpful, and even sang for us. I left something on the bus and she made sure I got it back at the end of the trip.. Boat was clean, rooms nice and well kept. Confusing light switches but everything else was working perfectly. Crew and food was good. Itinerary was nice, one more day would have been perfect so we could relax more on the boat. Sunset, sunrise, and Surprising Cave highlights of the trip. Book with a trusted, known name.
Vedi le offerte sulle camere
Eccezionale”
Nice and beautiful beauty. Great cruise staffs and we have a really great trip.
Vedi le offerte sulle camere
Glad all went well”
We had a very hard time choosing the cruise as there are too many choices and every cruise has good and bad reviews. Luckily all bad reviews about gray line or other cruises didn't happen to us during our 2d1n stay. We felt totally relaxed and had lots of fun. Our rooms are at the front of ship with 2 verandah (1 can be accessed by other guests but not many know about it so we have whole verandah to ourselves)! Love it a lot! Bed is comfy. But heater took a while to warm room up. Visit to titop island isnt very pleasant and disorganised as there are far too many tour groups there. Guide makes visit to luon cave sound like it's only for those who want to kayak. Luckily we went (other guests are sent back to the ship) and asked guide if we can take the boat ride. Sung sot cave is really amazingly beautiful and huge. Luckily no tour group then. Guide is very polite. Staff are helpful. Hot showers is a BIG plus during winter. Food, average. Drinks (non alcoholic) are reasonably priced.
Vedi le offerte sulle camere
Boring and expensive”
Have been on 4 Halong cruises with other tour companies and loved it, I cannot say the same about this one! No entertainment, boring and very substandard food. The room was ok but not clean. I booked for all inclusive and still got charged for drinks. Agoda realised the error and reimbursed me. No support from Cruise Co Grayline apart from “taking information under advisement!”. Never will use them again or recommend them! Very unhappy :( first and last time!
Vedi le offerte sulle camere
Dear Karyn, We feel sorry for not having your whole satisfaction. About drink and beverages, it has never been inclusive on cabin price. 99% Halong cruises sell drinks on-board and we make sure that 4 cruises that you have been are the same. Little did you know that Agoda advertised WRONG information and we seriously DID ask them reimburse for you. We would like take the issue as a lesson to prevent re-occurrences. We just want you know that we had never intended to create this awkward experience during your trip on-board. Thank you very much. Jason Nguyen
Wonderful trip in Ha Long Bay”
Staff is so nice. Knowledgable in the scenery and history, care about customer. 1 suggestion: provide drinking water in free
Vedi le offerte sulle camere
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Halong BAy”
Great
Vedi le offerte sulle camere
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Jason Nguyen
nice and fun”
nice and fun
Vedi le offerte sulle camere
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Jason Nguyen
Very nice and peaceful night ”
The transport provided by halong bay cruise to pick us up at hotel for US$25 per pax 2way is not worth for the amount. we are dispointed as we have to seat on a 30 seat long bus when we return. Going is with a mini van.
Vedi le offerte sulle camere
Thanks for staying with us. Even local people will have to pay the same amount for a route of 180km round trip with a fixed pick-up points in central of Hanoi and tens of stop-overs during the trip to Halong. Anyhow, you have not enjoyed much the bus and we try working hard to make our guests happy and appreciate your feedback! Jason Nguyen
Great Service and well appointed ”
had a great time. food on the boat is amazing and the tours that are included are fun and suitable gor all ages.
Vedi le offerte sulle camere
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Jason Nguyen
Great trip!”
We are traveling with young children and gray line was very accomadating. We truely enjoyed the trip and our connecting rooms were beautiful and perfect for small children. Beware they did try to up sell us to a VIP connecting room even though we had already booked a connectin room. Once I informed them of this, they made sure we had the room we booked. The tour guide was amazing and made sure that everything was taken care of. Make sure to ask for special foods for kids before boarding. Lastly, be prepared to wait for the bus back to Hanoi for up to an hour after getting off the boat.
Vedi le offerte sulle camere
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Jason Nguyen
2D1N at Grayline Cruise (Halong Bay)”
My friend and I opted for the 2 Day 1 Night option at Grayline Cruise, Halong Bay. Everything was excellent – from the service of the staff to the food to the comfortable room! Thank you to our guide Bihn for being so knowledgeable and warm. A must-visit!
Vedi le offerte sulle camere
Dear Anthia, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our staffs, the food and our service. I had shared your nice feedback with Mr. Binh and he was very glad to know that the services met your expectations. We are also delighted that you had a joyful experience in Halong Bay with our cruise. Thank you very much and we wish you good luck, lots of fun and exciting experiences in travel. Hope to see you next time to Halong bay. Best regards, Sulli.
Staff was amazing- so attentive. ”
So wonderful. Boat was awesome. Only complaint would be the overwhelming amount of good food served the whole trip.
Vedi le offerte sulle camere
Dear Jessica, Warmest greetings from Gray Line Halong cruise! We're very happy when you have great time in Halong Bay. Especially, we'd like to send you heartfelt thanks for your compliment and your time, that you spent to share your feeling. You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. About the amount of food, we are so sorry if it was too much for you. We will consider and improve it in the near future. Thank you very much and we wish you and your family all the best and happy till the last. Hope to see you next time to Halong Bay as well as Vietnam. Best regards, Sulli Nguyen. Gray Line Halong Customer Care.
Smaller boat, friendly staff, expensive drinks”
Pros: clean ship (older), friendly crew, good amount of activities, food was great. Cons: drink prices are high including coffee and tea. All prices in USD sucks. I which they had a dong price as well.
Vedi le offerte sulle camere
Dear John, Warmest greetings from Gray Line Halong cruise! Thank you so much for giving us very positive comments about our Gray Line service. We are so thrilled to provide you the unforgettable memories on the bay. We are also grateful for your nice and kind words about our cruise, our food and service. I have passed your nice review to our crew and they really appreciated it.We are still on the way to make our service quality perfect, to bring the unforgettable time to our beloved customers like you. About the drink price, we hope you can sympathize that this is the drink service on cruise so all the ingredients we have to prepare and keep it more careful and harder than its on land. However, we appreciate your comment and we will try to improve it in the future. On behalf of our team, please let me express our thanks to your great support. We wish you and your family a happy holiday season and may you have health and success in this new year. Best regards, Sulli Nguyen.
My wife got food poison after having lunch 1st day itself. ”
I had to cancel the trip because the food what was servered during lunch had got food poisoned and had to admit my wife to hospital. The general manager helped until I had to leave the country.
Vedi le offerte sulle camere
Dear Vishwanath, I'm sorry to hear your unexpected experience during your recent stay on our cruise. From my investigation, I wish to clarify all information of the incident and the way we work. In fact, we were informed that your wife had called her doctor and was advised that she got weather allergy and was allergic with several kind of seafood but she didn't know it. As you can see, you and other guests didn't get any problems after lunch, so I believe the food wasn't poisoned. Besides, we always ask customers about their special request of food before boarding the cruise. In your case, we didn't receive any request, thus we asked you could cancel the trip & go to the hospital immediately but you refused it although the rescue service for those emergency situations available.You still enjoy all activities in itinerary except kayaking, the last activity. Great to know that our general manager already took care of you well and made you pleasant until leaving our country. Best regards
good service”
everything is good, food is tasty and the tour guide is good. Room are nice too given such a reasonable price, people fussy like me is satisfied with the tour
Vedi le offerte sulle camere
Dear Tash, Warm greetings from Gray Line Halong Cruise! Thank you for taking your valuable time to write the review on Agoda. We are very happy to hear that you had a fantastic time on Gray Line Halong Cruise. We are also grateful for your nice and kind words about our cruise, our food and service. I have passed your nice review to our team and they really appreciated it. On behalf of our team, please let me express our thanks to your great support. We wish you and your family a happy holiday season and may you have health and success in the next coming year. We look forward to serving you again in the future. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Accettabile”
This was a disorganized mess in a beautiful place. We were put on a small eight cabin boat with a tiny room with less than a double bed even though I booked a king size deluxe room. When I asked for help that this was not the room I booked the guide said that it is the biggest room that they have on cruising boats. He said he would look into it then did nothing. The next morning us and another couple were told we were to pack up our things and we were being switched to another boat but we had to go on a day boat until 4pm when we would be reunited with our things. Absolutely confusing and stressful! When we arrived on the other boat we were shown to the room that we had actually booked! It turns out that a Korean family had booked all the rooms on that boat which bumped us to the lower level boat and since they only booked for 1 night we could have our room for the second! Not happy! Will be requesting refund for portion of our trip!
Vedi le offerte sulle camere
Dear Mindi, On behalf of Gray Line team, I sincerely apologize for any inconveniences you had experienced. About the last minute change from 14 cabins to 8 cabins cruise, I have to say that it was the situation we also had no choice due to operating condition, the operator forgot to close out the Balcony cabin on 14 cabins cruise on Agoda, she just realized at the last minute on your departure date. In fact, the selling rate of both cabins you stayed is equal. Your first stay at Balcony cabin has a big terrace in the front, it is such an ideal place to enjoy the view and private atmosphere, although cabin is a little bit smaller than the one on the 14 cabin cruise, but the bed size is the same. This 8-cabin cruise is a newest cruise with new furniture so we did hope that it could balance and make you delighted with cozier and more opulent style. Therefore, we hope you can sympathize that we always try our best to provide you the best travel services in timely manner.
Great experience! Staff great, boat older but decent”
This was our first time here so the experience was great and well organized. You are kept busy throughout the tour. We stayed 3 d/2 n... Pros: they give you plenty of food, the staff is very kind and accommodating, sights were amazing, we told them when boarding half our party was vegeatarian and they were very accommodating to our needs, super friendly to our kids, felt safe and fun Cons: all drinks including water were not included, we expected a buffet based on other reviews and got restaurant style meal (which was fine), mattress was super hard, boat was not super clean and I was really hoping to see monkeys!
Vedi le offerte sulle camere
Dear Shannon, Warmest greetings from Gray Line Halong cruise! We're very happy when you have great time in Halong Bay with 3D2N. Especially, we'd like to send you heartfelt thanks for your compliment and your time, that you spent to share your feeling. I had shared your nice feedback with our team and they were very glad to know that the services met your expectations. You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. About the mattress, we will consider and improve it in the near future. We hope that it will meet your expectation in your next trip with us. Thank you very much and we wish you and your family all the best and happy till the last. Hope to see you next time to Halong Bay as well as Vietnam. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ottimo”
We went for the 2D1N cruise along Halong Bay. The views are fantastic and the meals provided are great. Activities on the cruise are limited and the visit to the cave are interesting and worth it
Vedi le offerte sulle camere
Dear Lim, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our team, our food and service. I’m sure that our entire team enjoyed catering to your needs as much as you enjoyed the trip. Thank you very much and we wish you good luck, lots of fun and exciting experiences in travel. Hope to see you next time to Halong bay. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ecellent Cruise”
Although somewhat rushed as it is literalally overnight, the facilities, food staff and our guide were excellent. They gave us everything that was promised and the the cabin was delightful. My one gripe would be that Halong Bay is becoming dirty which detracts from its natural beauty.
Vedi le offerte sulle camere
Dear Carin, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our food and service. We are also delighted that you had a joyful experience in Halong Bay with our cruise. Once again, I would like to say thank you for choosing our service. We hope that we will have a chance to serve you another quality service for your next visit to Halong Bay as well as Vietnam. We wish you and your family all the best. Hope to see you soon! Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Eccezionale”
superb
Vedi le offerte sulle camere
Dear Haeeun, Warmest greetings from Gray Line Halong cruise! Thanks you very much for such great review about our cruise. We are looking forward to welcoming on the next trip to Halong bay with us! Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.