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Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa
Isango Gate Boutique Hotel and Spa

Removed from saved list

8.3

Excellent

237 reviews

237 reviews

Housekeeping5
Breakfast4
Beach2
See map

8.4

Excellent

Location rating score

Excellent location - 220 meters to the beach
Parking
FREE
Popular landmarks
Boardwalk Casino 1.4 km
cape Recife Nature reserve 4.0 km
The Donkin Reserve 5.8 km
Nelson Mandela Metropolitan Art Museum 6.3 km
St George's Park 6.3 km
Sardinia Bay Local Authority Nature Reserve 16.4 km
Baywest Mall 20.3 km
Volkswagen Autopavillion 32.5 km
Storms River Bridge 160.5 km
Nearby landmarks
Pollock Beach 220 m
Summerstrand Beacon 420 m
Summerstrand Pharmacy 460 m
Link 480 m
Velocity Health & Fitness 520 m
Dentists@Health 520 m
Medical & Dental Centre 530 m
Intercare 540 m
Hobie Beach 700 m
Humewood Golf Course 980 m

Isango Gate Boutique Hotel and Spa

23 Bournemouth Street,, Summerstrand, Port Elizabeth, South Africa, 6001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Summerstrand part of Port Elizabeth, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Boardwalk Casino. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

220 meters to the beach

Complimentary WIFi in all rooms

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Port Elizabeth every 51 minutes on Agoda.com
Value for money7.9
Distance to city center20.3 Km
Location rating8.4
Nearest airportPort Elizabeth Airport (PLZ)
Distance to airport5.6 km

Rooms available at Isango Gate Boutique Hotel and Spa

Exceptional
Room comfort & quality

9.3

Presidential Suite
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Luxury Suite
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Double Room with Garden View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden Facing Suite
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Double Room with Partial Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Sea Facing Suite
...
  • Room size: 25 m²/269 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Double Com
...
    Enter dates to see prices
    Suite Single Room
    ...
      Enter dates to see prices
      Presidential Suite King Bed
      ...
        Enter dates to see prices
        Guest Room with Partial Sea View (No Window,Area:25)
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Isango Gate Boutique Hotel and Spa have a hot tub?

          A hot tub is one of the facilities available at Isango Gate Boutique Hotel and Spa.

          How much does it cost to stay at Isango Gate Boutique Hotel and Spa?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Isango Gate Boutique Hotel and Spa?

          Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Isango Gate Boutique Hotel and Spa?

          Isango Gate Boutique Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Isango Gate Boutique Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Isango Gate Boutique Hotel and Spa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

          Is breakfast offered at Isango Gate Boutique Hotel and Spa?

          Start your mornings right, with the continental and buffet breakfast options offered at Isango Gate Boutique Hotel and Spa. Adults can enjoy breakfast offered with an additional charge of 178 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Isango Gate Boutique Hotel and Spa?

          Isango Gate Boutique Hotel and Spa features an on-site restaurant for your dining convenience.

          What is the smoking policy at Isango Gate Boutique Hotel and Spa?

          Isango Gate Boutique Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby Isango Gate Boutique Hotel and Spa?

          Isango Gate Boutique Hotel and Spa is located in Summerstrand, famous for good restaurants such as RJ'S Restaurant Mercado, Something Good and Craft Legendary Burgers & Ribs.

          What are popular attractions near Isango Gate Boutique Hotel and Spa?

          Guests at Isango Gate Boutique Hotel and Spa can easily visit The Magic Company and Happy Valley located in the Summerstrand area.

          What popular beaches are close to Isango Gate Boutique Hotel and Spa?

          Guests at Isango Gate Boutique Hotel and Spa can easily visit Pollock Beach, Hobie Beach and Humewood Beach in the Summerstrand area.

          What popular natural sightseeing spots are close to Isango Gate Boutique Hotel and Spa?

          Isango Gate Boutique Hotel and Spa is located in the Summerstrand area, which is famous for natural sightseeing destinations such as Happy Valley Nature Reserve and Pine Lodge Resort.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Isango Gate Boutique Hotel and Spa

          • 9.2

            Exceptional

            "Our stay at Isango Gate was amazing."

            Siyasanga

            |

            January 6, 2022

          • 9.2

            Exceptional
            Staff 

            "The staff is very friendly."

            Zimkita

            |

            August 2, 2021

          • 10

            Exceptional
            Staff 

            "Has a great staff and nice customer service."

            Victor

            |

            November 19, 2020

          Property ranking|Compared to 407 Port Elizabeth properties
          See all rankings
          Room comfort score
          9.3/10
          Service score
          9/10
          Cheapest price score
          Room size
          31 sqm.
          Better than
          99
          %
          of Port Elizabeth properties
          Better than
          94
          %
          of Port Elizabeth properties
          Better than
          93
          %
          of Port Elizabeth properties
          Bigger than
          91
          %
          of Port Elizabeth properties
          Overall rating:

          8.3

          Excellent
          237 reviews
          Cleanliness
          8.2
          Facilities
          8.4
          Location
          8.4
          Read all reviews >
          What travelers say they love:
          Well appointed room and very friendly and accommodating staf...
          STUART from Australia
          Couple
          More about Isango Gate Boutique Hotel and Spa

          More about Isango Gate Boutique Hotel and Spa

          Isango Gate Boutique Hotel and Spa

          Take a good wander and unveil the wonder of Port Elizabeth with a stay at Isango Gate Boutique Hotel and Spa. Does the day begin for you at sunset? Only 1.3 km from Boardwalk Casino, Isango Gate Boutique Hotel and Spa is perfect for travelers looking to find the best nightlife and entertainment in Port Elizabeth.
          Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by Isango Gate Boutique Hotel and Spa makes it easy to plan your day trips, sightseeing, and more around Port Elizabeth.
          Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Isango Gate Boutique Hotel and Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
          For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
          Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Isango Gate Boutique Hotel and Spa even come with extra design features such as a balcony or terrace. In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal.
          Isango Gate Boutique Hotel and Spa also provides a hair dryer and bathrobes in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


          Dining and things to do

          Every day at Isango Gate Boutique Hotel and Spa begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
          Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
          Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


          Around the property

          Experience Port Elizabeth like a true local. Don't forget to stop by The Donkin Reserve located 5.7 km away, where everyone who visits Port Elizabeth wants to have their photo taken.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.
          Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.

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          Amenities and facilities
          Excellent
          Facilities

          8.4

          Most talked about facilities

          Breakfast

          3 mentions

          Housekeeping

          2 mentions

          Beach

          1 mention

          View

          1 mention

          Languages spoken

          • English

          Internet access

          • Complimentary WIFi in all rooms
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Exercise area
          • Garden
          • Golf course [on-site]
          • Hot tub
          • Massage
          • On-site entertainment
          • Sauna
          • Spa
          • Steam room
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Tours

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast in room
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • Kitchen
          • Poolside bar
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Daily cleaning
          • Disabled facilities
          • Dry cleaning
          • Elevator
          • Food delivery
          • Gift/souvenir shop
          • Grooming service
          • Heating in public area
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          • Terrace

          For the kids

          • Babysitting service
          • Kids meal

          Access

          • Allergy-free rooms
          • Buzzer/wireless intercom
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Security [24-hour]
          • Soundproof rooms

          Getting around

          • Bicycle parking
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          • Transport to airport

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • A/C
          • Balcony/terrace
          • Bathrobes
          • Bathtub
          • Coffee/tea machine
          • Complimentary drinking water
          • Extra long bed
          • Hair dryer
          • Lock box in room
          • Mini bar
          • Separate shower/bathtub
          • TV [flat screen]
          Food and dining
          Breakfast options
          • Continental
          • Buffet
          Restaurants on site

          Penda Pendu

          • Cuisine: European, French, South African
          • Menu: Buffet, A-la-carte
          Location
          23 Bournemouth Street,, Summerstrand, Port Elizabeth, South Africa, 6001
          Excellent
          Location

          8.4

          Airports

          • Port Elizabeth Airport (PLZ)
            5.6 km
          • Bhisho Airport (VIY)
            193.1 km

          Public transportation

          • King's Beach
            3.2 km
          • Humewood Road
            4.0 km

          Hospital or clinic

          • Summerstrand Pharmacy
            460 m

          Convenience store

          • Bonjour
            380 m

          Cash withdrawal

          • ATM
            470 m
          What's nearby

          Popular landmarks

          • Boardwalk Casino
            1.4 km
          • cape Recife Nature reserve
            4.0 km
          • The Donkin Reserve
            5.8 km
          • Nelson Mandela Metropolitan Art Museum
            6.3 km
          • St George's Park
            6.3 km
          • Sardinia Bay Local Authority Nature Reserve
            16.4 km
          • Baywest Mall
            20.3 km
          • Volkswagen Autopavillion
            32.5 km
          • Storms River Bridge
            160.5 km

          Nearby landmarks

          • Pollock Beach
            220 m
          • Summerstrand Beacon
            420 m
          • Summerstrand Pharmacy
            460 m
          • Link
            480 m
          • Velocity Health & Fitness
            520 m
          • Dentists@Health
            520 m
          • Medical & Dental Centre
            530 m
          • Intercare
            540 m
          • Hobie Beach
            700 m
          • Humewood Golf Course
            980 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until11:00

          Getting around

          • Distance from city center20.3 Km
          • Travel time to airport (minutes)12

          Extras

          • Breakfast charge (unless included in room price)178 ZAR

          The property

          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors2
          • Number of restaurants1
          • Number of rooms 10
          • Room voltage220

          Reviews of Isango Gate Boutique Hotel and Spa from real guests

          Provided by verified guests of Agoda
          8.3
          /
          10
          Cleanliness8.2
          Facilities8.4
          Location8.4
          Room comfort and quality9.3
          Service9.0
          Value for money7.9
          High score for Port Elizabeth
          Rating
          9+ Exceptional (24)
          8-9 Excellent (12)
          7-8 Very Good (5)
          6-7 Good (2)
          <6 Below Expectation (11)
          Time of the year
          Mar - May (10)
          Jun - Aug (12)
          Sep - Nov (15)
          Dec - Feb (17)
          All guests (112)
          All room types
          All languages

          Show reviews that mention 

          Showing 54 verified guest comments
          123
          10.0
          Exceptional
          Phetho from South Africa
          Family with teens
          Sea Facing Suite
          Stayed 7 nights in December 2019

          The staff very friendly, place very neat, food very delicious”

          We enjoyed staying in the hotel the rooms were so neat, it's a walking distance to the beach and the Centre of shops and banks, The staff was very friendly the food was so nice Isango gate boutique hotel is the way to go if you want to enjoy with your family the staff even surprises my daughter with a cake as it was her birthday on the 18th December, Thank you Isango gate

          Reviewed December 24, 2019

          See room deals

          Dear Phetho, Thanks for the valued feedback, we trust you will visit again soon.

          Responded October 30, 2020
          Isango Gate Boutique Hotel and Spa
          8.8
          Excellent
          Walter-John from South Africa
          Couple
          Garden Facing Suite
          Stayed 3 nights in July 2018

          GOOD FACILITIES BUT SPOILT BY STUDENT NOISE.”

          The facilities at Isango Gate are very good. The rooms are very comfortable. The location is very good. Unfortunately there is a building across the road which houses student accommodation and the noise that enimates from their parties is very disruptive. Of the three nights we were there, there was noise on two of the nights. Not pleasant when you are trying to sleep, and unfortunately the noise carried on till 11.30pm.

          Reviewed July 17, 2018

          See room deals

          8.3
          Excellent
          Nicholas from Australia
          Couple
          Garden Facing Suite
          Stayed 4 nights in October 2014

          Very Pleasant Stay”

          Spa, room comfort, safety

          The spa was excellent. He rooms were large, with a comfortable king bed and an amazing shower and bath combo. The rooms and hotel were kept clean throughout ur stay. The area felt very safe to walk around at all times of the day and night. (Pleased to see only a few electric/barbed fences in this area). Unfortunately the spas location leaves it quite a distance from any positive attraction apart from De Kelder (the best restaurant so far in South Africa). The BoardWalk is around 15-20 minutes walk away and then it's a further 10-15 minutes to the Humewood restaurants, which is more the layout of PE rather than the hotels shortcomings. The restaurant at Isango is hit and miss. Dinner the first night was delicious and well presented. Room service the following night and then dinner on our final night were both less than satisfactory. (Perhaps a different chef). Staff were also very friendly, however there never seemed to be a bartender available for drinks by the pool and when calling reception at night or early mornings there were times when no one answered.

          Reviewed October 09, 2014

          See room deals

          10.0
          Exceptional
          sanet from South Africa
          Group
          Sea Facing Suite
          Stayed 1 night in June 2018

          Superb!”

          Cannot wait to go back to Isango Gate. Everything and everyone was fantastic...service, breakfast, staff...absolutely loved it!

          Reviewed June 11, 2018

          See room deals

          10.0
          Exceptional
          marina from Australia
          Couple
          Garden Facing Suite
          Stayed 2 nights in August 2018

          Friendly Boutique Hotel”

          Beautifully appointed small boutique hotel with large balcony and bathtub. Fabulous breakfast, great location close to the beach, restaurants and shopping centre. Free parking onsite, bar, restaurant, mini bar and espresso coffee machine. Bathroom could do with a bit of a re-grout but otherwise everything was perfect.

          Reviewed August 18, 2018

          See room deals

          10.0
          Exceptional
          Mellissa from South Africa
          Couple
          Garden Facing Suite
          Stayed 2 nights in June 2018

          Our two night stay was great except for the food. No variety or flavour.”

          Get a new chef who really cares about the food that leaves the kitchen. We heard him scream and shout when we sent food back to the kitchen. Only one dessert available from a list of five or six items. A chef that can't butcher a rack of ribs gets upset when a customer sends it back. That's rich! Access to the jacuzzi is very limited. It's one of the highlights of the hotel but one cannot use it. The area around the spa should be cordoned off to prevent guests from wandering outside the spa windows when treatments are done.

          Reviewed June 14, 2018

          See room deals

          8.4
          Excellent
          Sbabalwe from South Africa
          Solo traveler
          Garden Facing Suite
          Stayed 2 nights in February 2020

          One of my favorite places to stay in Port Elizabeth”

          This is one of my favorite places to stay in Port Elizabeth. The interior of the rooms is not very modern, but it is a comfortable stay with friendly and efficient staff who go out of their way to help you enjoy your stay.

          Reviewed February 12, 2020

          See room deals

          Dear Sbabalwe, Thanks for the valued feedback, we hope to see you back here soon.

          Responded October 29, 2020
          Isango Gate Boutique Hotel and Spa
          10.0
          Exceptional
          Paul from Australia
          Couple
          Stayed 1 night in November 2012

          Great location, beautiful new hotel.”

          Walking distance to waterfront and great cafe for breakfast / lunch

          We were given a complimentary upgrade which was nice, the room was so big and spacious! Nice new hotel in a great location, the coffee shop in the small complex was great for a quick breakfast and coffee. Nearby waterfront was great for dinner also, but quite busy on a Saturday night. Staff were very friendly and accomodating. Wish we could have stayed longer in such a lovely room. Wifi is pay by data used, not the time, so for the minimum package of ZAR20 I got the few emails done that I needed to do.

          Reviewed November 24, 2012

          See room deals

          9.0
          Exceptional
          Mario from Italy
          Couple
          Stayed 1 night in June 2015

          Nice, But”

          room size, view, location

          Overall a very nice hotel. Management should really look into the small maintenance issues which would make this a top class hotel. Fantastic rooms, pity small things like light bulbs not working detract from overall enjoyment. Also plumbing issue in bathroom, slow drainage both in shower and both basins, we did not try the bath.

          Reviewed July 01, 2015

          See room deals

          10.0
          Exceptional
          Khanya from South Africa
          Couple
          Garden Facing Suite
          Stayed 1 night in July 2020

          Wonderful stay”

          Beautiful place. I enjoyed my stay at Isango

          Reviewed July 11, 2020

          See room deals

          Dear Khanya, Thanks so much for your support. We trust you will visit again soon.

          Responded October 29, 2020
          Isango Gate Boutique Hotel and Spa
          10.0
          Exceptional
          Wendy
          Couple
          Garden Facing Suite
          Stayed 4 nights in March 2019

          Excellent”

          Extremely clean, beautifully laid out hotel. Staff couldn’t do enough for you. Friendly, helpful and informative. Great location. Good food. Value for money. Top marks all round

          Reviewed March 24, 2019

          See room deals

          Thanks so much for the valued feedback, we trust you will visit again soon.

          Responded October 30, 2020
          Isango Gate Boutique Hotel and Spa
          7.2
          Very good
          Shaun from South Africa
          Couple
          Presidential Suite
          Stayed 3 nights in April 2019

          Average”

          The room needs a make over. The room is very light and difficult to sleep. Bar fridge could do with a refresh. Staff were great , room was clean , but badly needs a refurb The gate at the entrance should make use of a code or remote

          Reviewed April 23, 2019

          See room deals

          Dear Shaun, Thanks for the valued feedback. My team and I appreciate your comments as it assist us in improving our standards all the time. We look forward to seeing you back here again soon.

          Responded October 30, 2020
          Isango Gate Boutique Hotel and Spa
          10.0
          Exceptional
          Agnes from South Africa
          Couple
          Garden Facing Suite
          Stayed 3 nights in September 2020

          Clean place and good staff”

          My friend and her partner we were both celebrating our 11 years anniversary..the staff were so amazing,clean rooms,the food on point.Walter the general manager really did make sure we had an amazing weekend..Thank you everyone we felt so special

          Reviewed September 29, 2020

          See room deals

          Dear Agnes, Thanks for the great feedback. My team and I appreciate your comments as it assist us in improving our standards all the time.

          Responded October 29, 2020
          Isango Gate Boutique Hotel and Spa
          4.8
          David from South Africa
          Couple
          Luxury Suite
          Stayed 3 nights in February 2019

          Disappointing experience ”

          Troubled noise with the student accommodation overlooking majority of the ten rooms Service in the restaurant slow Inconsistent policy of room servicing i.e. only 1 dressing gown, body lotion only on last day, "turn down service" only on 1 night (out of 3) Pity - nicely designed boutique hotel, showing lack of interest from the owner.

          Reviewed February 11, 2019

          See room deals

          8.8
          Excellent
          Faisal from South Africa
          Business traveler
          Garden Facing Suite
          Stayed 1 night in February 2020

          Faisal from Johannesburg ”

          Pity spent 1 night only --- BUT would love to have spent more time Hotel is unique - room comfortable Great breakfast

          Reviewed February 20, 2020

          See room deals

          Dear Faisal, Thanks for the valued feedback and we trust you will visit again soon.

          Responded October 29, 2020
          Isango Gate Boutique Hotel and Spa
          10.0
          Exceptional
          Victor from South Africa
          Business traveler
          Garden Facing Suite
          Stayed 2 nights in November 2020

          Thank you ”

          Great place in a very safe area, lovely rooms, neat, clean sheets, quite and very warm. Has a great staff and nice customer service. I can highly recommend it to anyone coming to PE

          Reviewed November 19, 2020

          See room deals

          8.4
          Excellent
          Brida from Switzerland
          Couple
          Sea Facing Suite
          Stayed 1 night in May 2016

          Big nice room”

          Good Spa treatment

          Reviewed May 15, 2016

          See room deals

          8.8
          Excellent
          Andries from South Africa
          Couple
          Luxury Suite
          Stayed 2 nights in December 2019

          Very good accommodation”

          The room was neat , the staff extremely helpful and supportive. The only negative was that there was a very loud group next to the swimming pool ... we really did not like their behaviour

          Reviewed December 24, 2019

          See room deals

          Dear Andries, Thanks for the great feedback, my sincere apologies for the noise. That said, I hope to see you back again soon.

          Responded October 29, 2020
          Isango Gate Boutique Hotel and Spa
          10.0
          Exceptional
          Dale from South Africa
          Business traveler
          Sea Facing Suite
          Stayed 1 night in November 2015

          Professional and clean”

          Gym on site, restaurant on site, pool on site

          Excellent stay, great value, very nice room.

          Reviewed November 16, 2015

          See room deals

          5.2
          Magli from Australia
          Business traveler
          Garden Facing Suite
          Stayed 3 nights in October 2019

          Avoid staying there!!!!!”

          Housekeeper stole money from my wallet that was in my handbag whilst I was in the bathroom. First room I stayed in smelt of dampness, mould and stale. Bathroom ceiling had mould on it and the carpet in the bedroom was heavily soiled. 70% of bathroom towels had marks and stains on them and were torn, thin, and worn out. The only saving grace was the Staff at Reception. Donald provided 5 star service and Isandra and Kayla were also great, professional and willing to help in any way possible. The croissants at breakfast was really good. I would never stay there again. The building faces onto a University dormitory building, and all of the 3 nights staying there, loud music, talking and parties went on until 1am.

          Reviewed October 06, 2019

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          We are extremely alarmed by your comments regarding theft by one of our staff members, we take these situations very seriously indeed. We carried our internal investigations, the lady was charged and dismissed. I sincerely apologize for the poor service you received. I trust you will visit us again soon.

          Responded October 30, 2020
          Isango Gate Boutique Hotel and Spa
          123
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