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Impiana KLCC Hotel
Impiana KLCC Hotel
Impiana KLCC Hotel
Impiana KLCC Hotel
Impiana KLCC Hotel
Impiana KLCC Hotel
Impiana KLCC Hotel

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8.4

Excellent

14,073 reviews

14,073 reviews

Housekeeping193
Breakfast171
View83
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Parkson Kajang

10 m

KLCC - Bukit Bintang Pedestrian Walkway

120 m

SevenAteNine

160 m

Kuala Lumpur Convention Centre

190 m

Aquaria KLCC

210 m

Popular landmarks
KLCC Park

440 m

Petronas Twin Towers

500 m

Pavilion Kuala Lumpur

550 m

Jalan Alor

750 m

Menara Kuala Lumpur

850 m

Closest landmarks
Fitness First

270 m

Thetole Acupuncture & Herbal Medical Centre

300 m

Pro Heal Dental

320 m

Fuze Club Kuala Lumpur

340 m

Embassy of the Philippines

370 m

Impiana KLCC Hotel

13 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kuala Lumpur

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Impiana KLCC Hotel

Excellent
Room comfort & quality

8.4

Deluxe King Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Premier
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 double bed
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Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 queen be...
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Superior Twin Plus
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Club Deluxe Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Deluxe King Room - Room with Breakfast
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
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Deluxe King Plus
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite with Exclusive Club Lounge Facilities
...
  • Room size: 76 m²/818 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Club Deluxe King Room
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Impiana KLCC Hotel have a hot tub?

Impiana KLCC Hotel does not have a hot tub.

What time is check-in and check-out at Impiana KLCC Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Impiana KLCC Hotel?

Impiana KLCC Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Impiana KLCC Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Impiana KLCC Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Impiana KLCC Hotel?

Wake up to a great buffet breakfast at Impiana KLCC Hotel. Halal breakfast is available for guests. There's an additional charge of 50 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Impiana KLCC Hotel?

Impiana KLCC Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Impiana KLCC Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Impiana KLCC Hotel. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Impiana KLCC Hotel?

On-site venues and convenient event services make Impiana KLCC Hotel an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 108 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Impiana KLCC Hotel?

Impiana KLCC Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Impiana KLCC Hotel?

Raja Chulan Monorail Station is the closest train, metro, or bus station, about 310 m away from Impiana KLCC Hotel.

What restaurants are nearby Impiana KLCC Hotel?

Impiana KLCC Hotel is located in KLCC, famous for good restaurants such as Tonka Bean Cafe, CEDAR on 15 and Swatches.

What popular shopping places are close to Impiana KLCC Hotel?

Impiana KLCC Hotel is located in KLCC area which features shopping places such as Suria KLCC, Parkson Kajang and CHARISMA jewellery.

What are popular attractions near Impiana KLCC Hotel?

Guests at Impiana KLCC Hotel can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the KLCC area.

What popular natural sightseeing spots are close to Impiana KLCC Hotel?

Impiana KLCC Hotel is located in the KLCC area, which is famous for natural sightseeing destinations such as Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Impiana KLCC Hotel

  • 10

    Exceptional
    Location

    "Ideal location and central"

    Tan

    |

    July 27, 2022

  • 8

    Very good
    Location

    "Near client's office and has meeting rooms with refreshments !"

    Mohd

    |

    July 24, 2022

  • 10

    Exceptional
    Bathroom

    "I love the room and bathroom very suitable for couple."

    Nurul

    |

    July 16, 2022

Property ranking|Compared to 6,823 Kuala Lumpur properties
See all rankings
Room comfort score
8.4/10
Location score
9.1/10
Cleanliness score
8.3/10
Service score
8.3/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Overall rating:

8.4

Excellent
10,726 reviews
Cleanliness
8.3
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
Great location, nice clean rooms.
Chua from Singapore
Family with young children
More about Impiana KLCC Hotel

More about Impiana KLCC Hotel

Impiana KLCC Hotel

Get the most from an urban escape in Kuala Lumpur when you book a room at Impiana KLCC Hotel. Located right in the city center, Impiana KLCC Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 8.3 km from Terminal Bersepadu Selatan, a stay at Impiana KLCC Hotel adds efficiency to your trip with easy city access and diverse day trip options.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Impiana KLCC Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Impiana KLCC Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. Impiana KLCC Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Impiana KLCC Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Impiana KLCC Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Impiana KLCC Hotel is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 850 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

459 mentions

Housekeeping

318 mentions

Swimming Pool

207 mentions

Food & Dining

118 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Adapter
  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

Tonka Bean

  • Menu: A-la-carte
Location
13 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    45.7 km 55 min drive

Public transportation

  • Raja Chulan Monorail Station
    310 m 11 min walk
  • LRT Train Station - KLCC
    580 m 11 min walk

Hospital or clinic

  • Thetole Acupuncture & Herbal Medical Centre
    300 m 13 min walk

Shopping

  • Pavilion Kuala Lumpur
    550 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    180 m 4 min walk
What's nearby

Popular landmarks

  • KLCC - Bukit Bintang Pedestrian Walkway
    120 m
  • Aquaria KLCC
    210 m
  • KLCC Park
    440 m
  • Petronas Twin Towers
    500 m
  • Pavilion Kuala Lumpur
    550 m
  • Jalan Alor
    750 m
  • Menara Kuala Lumpur
    850 m
  • Central Market
    2.0 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • Parkson Kajang
    10 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    120 m
  • SevenAteNine
    160 m
  • Kuala Lumpur Convention Centre
    190 m
  • Aquaria KLCC
    210 m
  • Fitness First
    270 m
  • Thetole Acupuncture & Herbal Medical Centre
    300 m
  • Raja Chulan Monorail Station
    310 m
  • Pro Heal Dental
    320 m
  • Fuze Club Kuala Lumpur
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee190 MYR
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)50 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 519
  • Room voltage240
  • Most recent renovation2006

Reviews of Impiana KLCC Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.3
Facilities8.1
Location9.1
Room comfort and quality8.4
Service8.3
Value for money8.2
High score for Kuala Lumpur
Rating
9+ Exceptional (2,284)
8-9 Excellent (1,707)
7-8 Very Good (1,779)
6-7 Good (597)
<6 Below Expectation (561)
Time of the year
Mar - May (1,479)
Jun - Aug (1,955)
Sep - Nov (1,635)
Dec - Feb (1,859)
All guests (10,726)
All room types
All languages

Show reviews that mention 

Showing 6,928 verified guest comments
12345
9.3
Exceptional
Erwin from Netherlands
Couple
Stayed 8 nights in August 2009

Good Hotel”

Big room / Good working airco / Free parking, lots of space / Location very nice, under KLCC / Good service / Friendly personal / Free internet and pretty fast for Malaysia standard / TV with HBO / Nice pool with view over KLCC
Area around hotel is noisy due to construction works in front of hotel / View from rooms located on the backside of the hotels is disappointing / Blankets of hotel are too thick / Water Temperature of pool too cold

Hotel Impiana KLCC is a very good hotel with a perfect service. The location is absolutely great, being in the middle of Kuala Lumpur, directly in between shopping malls Suria KLCC and Pavilion. If you are travelling in Malaysia by car, Impiana is a good hotel to stay because they have free parking and a good parking lot next to the hotel. There is almost nothing negative about this hotel. Good price / quality ratio! We booked this hotel without and meals, so I cant say about the quality of the food.. but looking at their restaurant it must have been pretty good.. busy every evening! You don't need any meals from the hotel if you think its too expensive, you can get the best food at almost every corner of the street in Kuala Lumpur.

Reviewed September 10, 2009

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9.7
Exceptional
ABDUL from Singapore
Family with young children
Stayed 3 nights in April 2010

Heavenly Impiana”

Very close to KLCC, Pavilion and Bukit Bintang, the famous shopping and dining places in Kuala Lumpur.
No flaws

I stayed in this hotel many many times over. Its situated in the centre between Bukit Bintang and KLCC. A short distance walk to the best of both worlds. The staff have been doing a wonderful job greeting and taking care of your needs. The response to guest's calls for assistance have always been immediate. Nice comfortable room. Everything in the room is clean and well placed. I love the fluffy pillows. There's LCD TV and CD/VCD players for guests. A good spread of breakfast but if you chose not to have breakfast at the hotel, there's always KLCC, Pavilion or Bukit Bintang to go to. Once, I left a valuable item in my room and realised it only until I was back home. Emailed the Manager, and he found it and handed it to me at my next visit. I will always stay at Impiana KLCC Hotel & Spa whenever I am in Kuala Lumpur.

Reviewed April 22, 2010

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8.4
Excellent
Rikhail
Group
Superior Room
Stayed 1 night in December 2019

Impiana KLCC Hotel Travel Review”

I could only guess a 4-star with a less expensive budget to travel around the Golden Triangle of Kuala Lumpur that would be Impiana KLCC Hotel. It is located right in front of Kuala Lumpur Convention Centre of which you can walk nearby the centre in 3 minutes easily access within underground to Suria KLCC mall. Besides that, let's move on with the hotel look that I travel last month of December 2019. Impiana KLCC does attract a few many tourists people outside to come to this hotel and sleep comfortably. The surrounding looks is patronising in between inside and outside of the hotel because there's fancy cafe right at the hotel entrace. So about the type of room that I was booked which is Superior Room. I think it almost pays off to those luxury 5-star hotel type of room that I've been through and the master bedroom is a little comfort to sleep for a couples to roommate with. The bathroom is next level to me and it has a bathtub on it. So far it is a great hotel to book for a KLCC trip

Reviewed January 21, 2020

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Dear Guest, Warm greetings from Impiana KLCC, We thank you for taking the time to review and recommend us here in this forum. We are absolutely overjoyed to hear that you had an amazing stay here in Impiana KLCC Hotel Kuala Lumpur. Your ratings truly means a lot to us and we are looking forward to welcome you again on your next stay. Best Wishes, The Management Impiana KLCC Hotel

Responded February 09, 2020
Impiana KLCC Hotel
10.0
Exceptional
Philippe from Switzerland
Couple
Stayed 2 nights in February 2014

Ideal location and close to all”

Location, clean hotel, views of the Petronas towers

Checked in late and upon arrival spoke a few minutes with the reception clerk as my wife left a few minutes. I told the clerk that I had met my wife 20 years ago that evening and that this was a honymoon escape. The clerk asked me to wait a few minutes and as he came back to the counter, and at the same time my wife was meeting me at the counter, the clerk says, " we have upgraded you to a club delux on the 8th floor". Wow what a pleasent surprise! When we got to our room and opend the door, we got a very pleasent surprise! We had the view of the Petronas Towers by night and the room was like being in a palace! I cannot Thank Impiana enough for this pleasent surprise. The Hotel is very well situated and ou can visit everything by foot. Visit the Minera and go all the way to the top! Its just breath taking! And also visit the Petronas Towers. This is well worth your money! As for transportation, when you arrive at KLIA ( Kuala Lumpur International Airport ), buy a KLIA Express train ticket to KL Sentral. This will cost you 70 myr per persone round trip. Once in KL Sentral, you have two choices. 1 take the taxi cost 14 myr. 2 take the MRT to KLCC this will cost you 1,60 myr per person. At KLCC, you can walk through the mall in direction of the aquarium where there you will find a coverd tunnel bridge to the hotel.I would strongly suggest this hotel to anyone who is looking for a hotel well Centered.

Reviewed February 21, 2014

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10.0
Exceptional
Asep from Indonesia
Family with teens
Deluxe King Room
Stayed 2 nights in January 2017

Good hotel for holiday with family”

The hotel is located at the center of KL, between KLCC/Petronas Twin Tower/Suria Mall and Bukit Bintang/Pavillion Shopping Mall area. Swimming Pool with sky view is very good at night. The rooms are very good and big enough to be stayed for 3 adults in one room without extra bed, with minimalis decoration the room is really like new built. The gym is at the top of building and have many kinds of tools for exercise. The hotel have two places for breakfast / restaurant, at the ground floor and at the 15th floor, the second one is for the room with club access and small private, not all guest have the access to this place, it is free of charge for the guest with club. The connections walk is started from this hotel goes through anothers surrounding areas and hotel like to KLCC and Bukit Bintang. The only one you have to be prepared is the traffic jam in front of the hotel, it is almost a full day the traffic is busy, but overall we really enjoy and happy stayed at Impiana KLCC Hotel

Reviewed January 13, 2017

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8.7
Excellent
Suhaila from Singapore
Group
Stayed 4 nights in December 2012

An almost perfect stay”

Location & well connected to almost everywhere

Our stay at Impiana KLCC was close to perfect. The location was perfect - we could comfortably walk or take a short stroll to both KLCC and Pavillion without being affected by the weather. Rain or shine - we are ever ready to head out! Only one thing, as silly as it may sound, sometimes small things like this matter when we are on holidays. We forgot to bring a comb (yes - a hair comb for combing hair), NONE of us in our group of 5 had a comb. We requested for one from the front desk and housekeeping but they said there was none available. We were quite taken aback at the response as these amenities are somehow rather easily available at near luxury hotels like Impiana. A few other glitches with housekeeping which was fixed promptly and a female staff member who seemed rather unfriendly at front desk - though other staff members made up for that. The Junior Suite was super spacious, Swasana Spa was just soooo awesome. Simple, reasonable gym facilities. Room service was well presented. Suites were exceptionally clean. I would classify Impiana KLCC as a hotel suitable for business and also a near luxury hotel.Facilities were sufficient. Overall, the new wing at Impiana KLCC was awesome and we look forward to staying there again on our next trip.

Reviewed January 14, 2013

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9.0
Exceptional
Paul from United Kingdom
Family with young children
Deluxe King Room
Stayed 4 nights in March 2012

Fantastic hotel and staff. Superb location”

Location, staff, service.

the impiana klcc is right in the centre of town, with a lot of attractions within a couple of minutes walk. the staff are incredibly courteous, friendly and helpful. the room was great, with space enough for our two children too. breakfast was a fair buffet selection, with enough variety to keep everyone happy (although no bacon, i'm afraid), and young children eat free. it also has free high speed internet, via wifi or ethernet, in every room. the klcc park, just over the road, is fantastic for children, with a huge play park, and play pool. the fantastic aquarium is also just over the road, housed in the convention centre, and there are also two major shopping centres within a few minutes walk of the hotel - suria klcc (beneath the petronas towers), and pavilion. all can be accessed via the elevated, air conditioned walkways, so you don;t even need to deal with traffic and crossing roads - great when you have young children. overall, the experience with hotel and surrounding area was fantastic.

Reviewed March 31, 2012

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10.0
Exceptional
Fatima from South Africa
Solo traveler
Stayed 2 nights in July 2012

Unparalleled attention to detail”

location, staff, attention to detail, delicious food

Having just stayed at a 4 star hotel in Bangkok and being disappointed at the general level of service and available facilities, I was very pleasantly surprised when I arrived at the Impiana Hotel in Kuala Lumpur. The attention to detail is unparalleled. My room had certain things that I would generally have to request when staying at a hotel. Examples include an ironing board, an iron, a shoe horn, shoe polish kit, hair dryer, very comprehensive comfort kit including razor kit, etc which all come standard at the Impiana hotel. The staff were genuinely friendly and tried to anticipate my needs at every turn. A big thank you to Naren at the concierge desk who made wonderful recommendations as to what to see around the city. I thought my Superior room was very well designed, modern, very clean and I absolutely love the idea of a wooden floor.

Reviewed July 16, 2012

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9.3
Exceptional
Ralf from Germany
Family with teens
Stayed 6 nights in January 2011

Good value hotel, but currently very noisy”

central location close to KLCC/twin towers

Have stayed in the Impiana a couple of times due to its proximity to the Kuala Lumpur City Centre (KLCC) and the Petronas Twin Towers. The Junior Suite is large and fits a third bed. During the day, there was unfortunately a lot of noise pollution due to the hotel currently being extended, so if you are around during the day or want to sleep in, it is not a good place at the moment (Jan11). Otherwise great service and friendly staff. I travelled with my two kids (13, 11), and was told on arrival that my agoda booking did not include breakfast for the 3rd person, which was very annoying (the same happened in our previous hotel on Langkawi). Showed the Agodo printout which showed a booking for 3 incl. of breakfast and complained, after which the matter was dropped.

Reviewed January 27, 2011

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8.8
Excellent
Ghazi from Singapore
Family with young children
Club Premier
Stayed 3 nights in August 2017

My favourite hotel in KLCC”

Impiana KLCC has been my go-to hotel for the past 10 years but this was the first time staying at the newer Club Tower. I stayed in the Club Premier Room which was spacious at 49sqm. The room has a big king-size bed and a day bed to lounge by the windows. There was also like a cushioned bench which you can sit on at the foot of the bed. There are adequate channels on TV, most of the are in English. There was even a Disney channel for my 4 year old girl. The bathroom was spacious too, which had a bathtub and a separate area for the toilet bowl and the standing shower stall. Bathroom was clean, though I had difficulty switching from the shower to the tap at the bathtub while trying to fill it. Wi-fi signal throughout the room was strong and fast. Check-in for the Club rooms is on the 15th floor of the Club Tower. Security is good as you need an access card to access the different floors and also to enter the Club Lounge. I had my breakfast at Cedar on 15th which was they called the Club Lounge. The breakfast spread was adequate and there were enough varieties of food and drinks. I enjoyed taking my breakfast at the lounge as it wasn't crowded. Alternatively, you can have your breakfast at the Tonka Bean cafe on the ground floor. Though it has a wider selection, it usually gets crowded after 9 a.m. I also had tea at the Club Lounge, which was from 3 to 5 p.m. daily. I enjoyed eating the sandwiches and the scones were pretty good. There was evening cocktail from 5.30 to 7.30 p.m. daily but I was usually shopping at that time so I can't comment on that. The Club Lounge is open from 7 a.m. to 11 p.m. daily so you can drop in at 10 p.m. and grab yourself a cold can of Coca-Cola and bring it up to your room. I would also like to commend the 2 Indonesian ladies who were at the reception of the Club Lounge. Unfortunately, I did not get their names. They were polite, friendly and always had a smile on their faces.One last good thing about staying at Impiana KLCC is that the co

Reviewed September 04, 2017

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9.3
Exceptional
Nurhafizah from Brunei Darussalam
Family with young children
Deluxe King Room
Stayed 2 nights in June 2013

Comfortable, enjoyable & fun!”

Great location (near KLCC and Bukit Bintang), Clean and comfortable room & Friendly staff.

We enjoyed our stay at Impiana KLCC Hotel. We only have to walk about 10mins to reach KLCC through the sky bridge and underground tunnel. It was so convenient for us with young children with strollers. The sky bridge also connects the hotel with Pavilion Bukit Bintang. Our room is spacious and clean. We were upgraded to the Club room but without benefits. Our children love the bathroom. It was clean and spacious. The bed is comfortable. The only thing is that the hotel only has one swimming pool which is not child friendly. The breakfast is ok although we expected more selection in the breakfast. It is also hard to find budget taxi from the hotel. The only taxi they have there is the premier one which is quite pricey, otherwise if you don't mind paying extra, its ok.

Reviewed June 11, 2013

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9.0
Exceptional
Christopher from Philippines
Family with young children
Stayed 3 nights in October 2014

Pleasant and Comfortable Stay at KLCC”

Convenient, Superb

We were offered for room upgrade, from Superior to Deluxe for RM80 per night. At first we were undecided due to additional cost, when we entered the room we were surprised that room and bed are big (good enough for couples w/ young child) with Petronas Towers view. The hotel is conveniently located near KLCC, there were an air-conditioned pedestrian walkway that will brought you to Bukit Bintang, Suria, KLCC and direct to hotel lift. They offer two different buffet breakfast Asian and Continental; Asian breakfast at Tonka Bean has lots of variety compare with Continental breakfast at Cedar 15 which has simple and dull spreads. Our overall stay is wonderful, certainly will be back to Impiana KLCC hotel.

Reviewed October 13, 2014

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10.0
Exceptional
William from Singapore
Couple
DOUBLE SUPERIOR - BED AND BREAKFAST
Stayed 1 night in October 2018

A short yet sweet and fabulous stay at Impiana KLCC”

Visiting KL overnight for a specific reason to experience the two greatest towers in Malaysia - KL tower and The Mighty Petronas Twin Towers. The best hotels to stay is nearby so we booked Impiana KLCC because of its affordable price for a 5 star hotel compared to its neighbours nearby. The hotel has a back view of Petronas towers from its back. The lobby and breakfast hall are gynormous. The staff helped us with our luggage without tips. The reception is very friendly.. There are free apples provided. The pool is beautiful with a view of Petronas towers at the back and right at the heart of CBD. There is a pool bar and spa beside the pool. The room is spacious with a bath tub and toilettries/water are provided including slippers. I specially like the soap quite creamy and milky. Window is spacious. Breakfast is plentiful with both local ans western cuisines. Overall I loved our stay here right beside KLCC and will definitely be back.

Reviewed October 18, 2018

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9.7
Exceptional
YANN from France
Business traveler
Stayed 3 nights in January 2013

Central location and modern hotel”

Location, price

after several visits to kuala lumpur and having stayed in several different hotels, i have come across impiana klcc as the best value for money option for a central hotel with all basic facilities. very modern with comfortable rooms, this hotel has also the advantage of not having hidden charges - i.e. internet fee in most central hotels in kl.

Reviewed January 14, 2013

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9.7
Exceptional
Jeannine
Business traveler
Deluxe King Room
Stayed 1 night in July 2013

Centrally located, Comfortable and Good Value”

Location, comfortable rooms and great buffet breakfast

It is my second time staying at Impiana KLCC. The hotel is centrally located with pedestrian link bridge to KLCC and Suria KLCC. I reached hotel around 10am and the room was not read for check in. I requested a safe deposit to put my valuables before heading over to KLCC. Rooms are clean and comfortable. Room service are prompt and reasonably price. There is a huge selection for buffet breakfast. As it was a weekend, buffet breakfast ended at 11pm. Overall, a great and value for money hotel which I will recommend for people who needs to be around KLCC.

Reviewed July 23, 2013

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10.0
Exceptional
Kin from Singapore
Family with teens
Stayed 1 night in July 2011

Great location, room and spa!”

location in klcc, big room and toilet, wonderful spa

we stayed for 1 night at impiana hotel. location was very central for those looking to stay in klcc. it was about a 10min walk to klcc shopping centre. the room was big and clean and had all the bathroom amenities as expected in a high class hotel. bathroom was clean and spacious as well. we also did a spa treatment at the hotel spa (swasana spa). since the hotel is advertised as a spa hotel, we were expecting a good experience and our treatment certainly did not disappoint us! from the time you step into the spa till the time you leave, you are treated with utmost courtesy and the staff pamper you with cups of tea and towels before and after your treatment. the whole spa environment is extremely nice and you will feel at peace throughout your massage. we thoroughly enjoyed ourselves and would definitely encourage anyone who stays at impiana to go for a massage.

Reviewed July 27, 2011

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9.3
Exceptional
Tan from Malaysia
Business traveler
Stayed 1 night in June 2013

Nice Hotel with good design”

Nice Hotel with good design, friendly staff with cheerful smile, located in good location & easy access to public transportation

during my stay at the impiana klcc hotel, i feel that the hotel is a nice hotel with good design. all the items inside the hotel room is new & good design. besides, the impiana klcc hotel is centrally located & easy access to many shopping mall like pavillion, lot 10, suria klcc & many more. not only that, you can find a lot of nice food / restaurant around the hotel. conclusion, the impiana klcc hotel is valuable for what they are charging.

Reviewed June 18, 2013

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9.3
Exceptional
Mohd from Singapore
Couple
Deluxe King Room
Stayed 2 nights in June 2014

Wonderful Stay, Again!”

Location, Location, Location

It was a last minute weekend getaway. I initially thought of staying at other hotels. However, I decided to come back to Impiana KLCC. Well, didn't regret a little bit. What I love the most about the hotel is its location. Covered walkway that link the hotel to 2 of the best shopping centres in KL, Suria KLCC and Pavilion. My regret, I didn't visit the Gym. I'll visits again to see the new revamp Gym. The staff of this hotel should also be commended. Why? The hotel was Full House. The staff till act profesionally and competently with a smile on their faces. Well Done! Last words: Hotel Impiana KLCC, I'm coming back soon.

Reviewed June 23, 2014

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9.2
Exceptional
Haifaa from Singapore
Family with teens
Deluxe Twin Beds
Stayed 2 nights in March 2018

Amazing place”

My family and I have been staying at this hotel each time we are in Kuala Lumpur. It is only a 5min walk to KLCC and a 5-10min walk to Pavillion. The staff was lovely as usual however the room’s flooring is getting to be quite old as it creaks each time someone walks. I would say the only downside to our stay was the food during breakfast. The food was only sub par. Other than that, Impiana is still a hotel I would recommend to others

Reviewed April 02, 2018

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10.0
Exceptional
Julaili from Malaysia
Couple
Stayed 1 night in January 2010

Great hotel”

The hotel very conveniently located, within walking distance of Suria KLCC, close to Pavillion, Lot 10. Front desk very helpfull during check-in & the staff very friendly. Comfortable rooms, clean and decorated tastefully. Nice bathroom well arrangement. Excellent buffet breakfast.
none

This is 3rd times stay in Impiana KLCC but 1st time through agoda. I stay here under business trip and will come again to Impiana KLCC with my family for holiday trip. The hotel very conviently located and easy eccess to shopping center, i.e.Suria KLCC, Pavilion, Lot 10, Bukit Bintang. I was really satisfied with the service, comfortable rooms and good price from agoda. Buffet breakfast had a great selection of fresh foods, hot and cold. I will definitely stay here again for my business trip or holiday trip.

Reviewed January 14, 2010

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