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Ice Castle Experience Hotel
Single, Ice Castle Experience Hotel in General Santos City
Interior view, Ice Castle Experience Hotel in General Santos City
Interior view, Ice Castle Experience Hotel in General Santos City
Balcony/terrace, Ice Castle Experience Hotel in General Santos City
Coffee shop, Ice Castle Experience Hotel in General Santos City
Exterior view, Ice Castle Experience Hotel in General Santos City

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6.1

Good

9 reviews

9 reviews

See map

5.6

Review score

Location rating score

Parking
Available
Nearby landmarks
Notre Dame of Dadiangas University 350 m
Children’s Park 570 m
Freedom Park 630 m
Healthy Wave Wellness Center 680 m
Yellow Bus Lines Inc 740 m
Oval Plaza Gym 740 m
Gensan Doctor's Hospital 830 m
Peuriculture Hospital 850 m
R.O. Diagan Cooperative Hospital 870 m
General Santos City Hall 910 m

Ice Castle Experience Hotel

12 Ambassador Provido Village, City Heights, General Santos City, City Heights (General Santos), General Santos City, Philippines, 9500 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Heights (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

720 meters to public transportation

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Bar

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center

Facilities

Airport transfer

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Fitness center

Bar

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in General Santos City every 23 minutes on Agoda.com
Value for money6.7
Distance to city center1.4 km
Location rating5.6
Nearest airportGeneral Santos International Airport (GES)
Distance to airport10.5 km

Rooms available at Ice Castle Experience Hotel

Presidential Suite
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Double Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Single
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ice Castle Experience Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

    How do I get to Ice Castle Experience Hotel?

    Ice Castle Experience Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ice Castle Experience Hotel has a car park available for guests.

    What are my dining options at Ice Castle Experience Hotel?

    Ice Castle Experience Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Ice Castle Experience Hotel?

    Ice Castle Experience Hotel does permit smoking in some areas and is not 100% smoke-free.

    What is the closest train, metro, or bus station to Ice Castle Experience Hotel?

    The closest train, metro, or bus station is Yellow Bus Lines Inc, 740 m away from Ice Castle Experience Hotel.

    What restaurants are nearby Ice Castle Experience Hotel?

    Ice Castle Experience Hotel is located in City Heights (General Santos), famous for good restaurants such as Kee's Cafe and Restaurant, Onlygoodfellas Resto and Q Resto Bar.

    What are popular attractions near Ice Castle Experience Hotel?

    Guests at Ice Castle Experience Hotel can easily visit St. Michael the Archangel Parish located in the City Heights (General Santos) area.

    See map

    Explore the neighborhood

    Overall rating:

    6.1

    Good
    9 reviews
    Cleanliness
    6.0
    Facilities
    3.0
    Location
    5.6
    Read all reviews >
    More about Ice Castle Experience Hotel

    More about Ice Castle Experience Hotel

    Ice Castle Experience Hotel

    Wake up to a magical day and enjoy all that General Santos City offers with a stay at Ice Castle Experience Hotel. Stay flexible with your holiday planning when you're in General Santos City at Ice Castle Experience Hotel, just 10.5 km from General Santos International Airport.
    Ice Castle Experience Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
    The helpful staff at the front desk can assist you with services including concierge service. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.


    Dining and things to do

    Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    Ice Castle Experience Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


    Reasons to stay here

    Room comfort is said to be outstanding here, scoring higher than 81% of accommodations in the city.

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    Amenities and facilities

    Review score
    Facilities

    3

    Languages spoken
    • English
    • Filipino
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurants
    • Room service
    Services and conveniences
    • Concierge
    • Elevator
    • Laundry service
    • Smoking area
    Access
    • Pets allowed
    Getting around
    • Airport transfer
    • Car park [on-site]
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Desk
    • Free bottled water
    • Shower
    • Wi-Fi [free]

    Location

    12 Ambassador Provido Village, City Heights, General Santos City, City Heights (General Santos), General Santos City, Philippines, 9500
    Review score
    Location

    5.6

    Airports
    • General Santos International Airport (GES)
      10.5 km
    • Francisco Bangoy International Airport (DVO)
      123.9 km
    Public transportation
    • Yellow Bus Lines Inc
      740 m
    Hospital or clinic
    • Healthy Wave Wellness Center
      680 m
    Convenience store
    • 7 Eleven
      520 m
    Cash withdrawal
    • ATM
      130 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 6-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until23:59
    Getting around
    • Airport transfer fee350 PHP
    • Distance from city center1.4 km
    • Travel time to airport (minutes)21
    The property
    • Number of bars/lounges1
    • Number of floors2
    • Number of restaurants1
    • Number of rooms 11
    • Year property opened2008
    • Most recent renovation2013
    Parking
    • Daily parking fee0 PHP

    Reviews of Ice Castle Experience Hotel from real guests

    Provided by verified guests of Agoda
    6.1
    /
    10
    Good
    Cleanliness6.0
    Facilities3.0
    Location5.6
    Room comfort and quality7.4
    Service6.9
    Value for money6.7
    High score for General Santos City
    Rating
    9+ Exceptional (1)
    8-9 Excellent (0)
    7-8 Very Good (3)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (4)
    Jun - Aug (1)
    Sep - Nov (2)
    Dec - Feb (2)
    All guests (9)
    All room types
    Showing 9 verified guest comments
    4.4
    donald from United States
    Solo traveler
    Executive Suite
    Stayed 1 night in May 2017

    Somewhat Isolated”

    Stay closer to city center, this is off beaten path - no cabbies know this. Carry a gun.

    Reviewed October 09, 2017

    See room deals

    3.2
    jeffrey from Philippines
    Business traveler
    Double Deluxe
    Stayed 2 nights in May 2017

    Acceptable”

    change your A/C too hot!

    Reviewed June 12, 2017

    See room deals

    4.3
    Malcolm from Australia
    Family with young children
    Presidential Suite
    Stayed 2 nights in December 2015

    stink from broken pipe under toilet”

    Staff good thats all

    Room was good size but stink from broken pipe and air conditioner not great and TV not good. If the hotel had some good management the place has potential to be good hotel. there was more staff that customers. Don't stay here to far from anything. DON'T STAY.

    Reviewed December 11, 2015

    See room deals

    6.7
    Good
    Violeta from Philippines
    Business traveler
    Presidential Suite
    Stayed 2 nights in May 2015

    Last Minute Choice”

    Spacious Room, Quiet Neighborhood, Homey
    Reviewed June 24, 2015

    See room deals

    3.7
    Jeremy from United States
    Family with young children
    Executive Suite
    Stayed 4 nights in June 2014

    Very very disappointed ”

    Comfortable beds

    Well I thought with the good reviews it looked like the best choice but I was wrong . The staff was slow I Believe we were the only ones at the hotel at the time . And I've never ever stayed at a hotel where u had to leave the clean room sign out and then tell the front desk to make up room . The restaurant service was even slower . Who brings u drinks halfway through your meal . This hotel apparently . We sat at dinner and we met the owner and he acted surprised we were staying there more then one night . The bar was never opened. The spa was closed I mean I do believe they should pay people to stay there . I also seen some mold spots on the walls . And we had to call the front desk to turn on the hot water .

    Reviewed July 09, 2014

    See room deals

    7.3
    Very good
    Nelson from Philippines
    Couple
    Double Deluxe
    Stayed 3 nights in April 2014

    Very comfortable stay”

    room was spacious. Breakfast was delicious. Friendly and helpful staff.
    Reviewed May 30, 2014

    See room deals

    8.0
    Excellent
    John from Philippines
    Solo traveler
    Single
    Stayed 3 nights in December 2013

    Worth the money”

    Breakfast, Staff and Bed

    It was okay. It's not that expensive and the people were really nice. Though I find the room quite small, and the toilet had no seat covers... I'm not that picky when it comes to hotels this affordable. Check in and Check Out was a breeze. Although it was a little hard to find this hotel because it is inside a village of some sort. Just tell them the landmark right beside it and everyone would know... because it is Jinky Pacquiao's (Wife of Manny) building. There's a 24 hour convenience store there where you can get supplies. Make sure you have enough change all the time because the major transportation you can get are only tricycles. There are no jeeps, just that and Taxis which you can charter for around 200-250 for airport and city travel arrangements. The hotel is pretty laid back, but you have these wonderful people in the counter who always checks on you if you need anything.. wifi is okay but you just wish there was fast Internet in the Philippines... overall it was fine!

    Reviewed December 18, 2013

    See room deals

    9.3
    Exceptional
    nino from Philippines
    Couple
    Double Deluxe
    Stayed 4 nights in November 2013

    unforgettable experience”

    1.courteous,accommodating and friendly staffs; 2. fast internet access; 3. clean and quiet hotel surrounding
    Reviewed December 07, 2013

    See room deals

    8.0
    Excellent
    phillip from Australia
    Business traveler
    Single
    Stayed 3 nights in October 2013

    loved it”

    loved it, loved it, loved it.

    loved it so much decided to stay min of 9 months [ my whole business trip]

    Reviewed October 21, 2013

    See room deals

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