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625 reviews
625 reviews
8.3
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
Transport to airport
Valet parking
Shuttle service
Exercise area
Spa
Complimentary WIFi in all rooms
Check-in/out [express]
9 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 7 km |
Location rating | 8.3 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 7.9 km |
What time is check-in and check-out at ibis Styles Surabaya Jemursari?
Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ibis Styles Surabaya Jemursari also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ibis Styles Surabaya Jemursari has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.
Is breakfast offered at ibis Styles Surabaya Jemursari?
Start your mornings right, with the continental and buffet breakfast options offered at ibis Styles Surabaya Jemursari. Adults can enjoy breakfast offered with an additional charge of 95000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari features an on-site restaurant for your dining convenience.
Can special events be hosted at ibis Styles Surabaya Jemursari?
Audio-visual equipment service is offered to help your event go smoothly.
What is the smoking policy at ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari does permit smoking in some areas and is not 100% smoke-free.
What is the closest train, metro, or bus station to ibis Styles Surabaya Jemursari?
The closest train, metro, or bus station to ibis Styles Surabaya Jemursari is Margorejo, 1.4 km away.
What restaurants are nearby ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari’s neighborhood is Rungkut which includes popular restaurants such as Rumah Kopi, Ie Cafe and The Kambodja by Frangipani.
What popular shopping places are close to ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari is located in Rungkut area which features shopping places such as Royal Plaza Surabaya, City of Tomorrow (CITO) and Marina Plaza.
What are popular attractions near ibis Styles Surabaya Jemursari?
Ibis Styles Surabaya Jemursari’s location in the Rungkut neighborhood makes it close to famous attractions including Masjid Nasional Al Akbar Surabaya, Suroboyo Carnival Park and Taman Pelangi.
10
"Good hotel at surabaya city"
Leony
|
June 25, 2022
10
"Good hotel at surabaya city"
Leony
|
June 25, 2022
10
"Hotelnya bersih, properti kamar oke semua, pelayanan baik ramah, check in / out cepat"
Farid
|
June 10, 2022
ibis Styles Surabaya Jemursari
Enjoy all that Surabaya has to offer with a stay at ibis Styles Surabaya Jemursari. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by ibis Styles Surabaya Jemursari help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the ibis Styles Surabaya Jemursari.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at ibis Styles Surabaya Jemursari. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at ibis Styles Surabaya Jemursari. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at ibis Styles Surabaya Jemursari. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At ibis Styles Surabaya Jemursari, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 6.4 km away.
8.2
Housekeeping
24 mentions
Breakfast
22 mentions
Swimming Pool
5 mentions
Food & Dining
4 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
streats
8.3
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
![]() ibis Styles Surabaya Jemursari | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 506 reviews 8.4Location 8.3 | Excellent 2704 reviews 8Location 8.3 | Excellent 570 reviews 8.6Location 8.1 | Excellent 500 reviews 8.1Location 8.1 |
Neighborhood | Rungkut | Surabaya Center | Rungkut | Rungkut |
Show reviews that mention
SATISFYING STAY”
Ibis Style Surabaya Jemursari is a great place to stay for your vacation in Surabaya, The staffs are nice and friendly. They have many kinds of delicious foods for breakfast. The room is comfortable and quiet. We got a free crib for our baby. It is a definitely satisfying staycation
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HIghly recommend this one for Jemursari strip!”
Chose the hotel for the location, which was close to my business schedules. It's a great value hotel. Good breakfast for an ibis styles brand. Nice and comfortable room. Attentive staffs too! Would recommend it to anyone looking for a hotel on Jemursari strip. I think the hotel also has a back access to the road behind it, which should be a plus point too.
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Good Hotel !! Recommended ! ”
Very friendly staff and best breakfast :) Thank you Ibis Style Jemursari
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Value for money, clean, efficient service”
Ibis Styles is conveniently located - relatively near to Juanda International Airport, as well as the city centre. Staff are helpful in clarifying any queries i have and service was efficient. The facilities (rooftop pool, gym) and room were clean and definitely value for money. Bonus: the beds were comfy!
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Dear Ms. Jing, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
Recommended !!”
I've been to surabaya many times. Maybe like 8 times or more. And since i choose this hotel, I recommend this hotel very much. With affordable price, and lots of facilities.
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a very nice hotel”
I love Ibis hotel service. the breakfast was good, but, maybe because I came there during fasting month, so the meals were not so many, and it seems that the meals were not fresh, especially the pudding and the fruits ( many small flies were hovering on the pudding and the fruits ). However, it was so nice that I could enjoy fruits tea flavor ( Tong Tji tea fruits fusion ). Additionally, the slippers provided were cute.
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Second time staying here, Never failed me!”
Second time staying here. Never failed me. It's my go to hotel for South Surabaya area. Excellent value, good facilities, good breakfast, easy access, and also close to restaurants/supermarket (your necessities). A great business hotel!
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Dear Regawa, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about your great stay, good facilities, good breakfast, also easy access with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Great Hotel in Jemursari Area”
Great hotel option if you want to stay at Jemursari - Surabaya
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value for money”
Modern hotel with cheap price and good interior design. The hotel looks very chrismassy when we stay there😀😃👍 the room also has sufficient space, not too small and not too big. swimming pool in the rooftop also good. with idr400k, you will get breakfast. love to stay and definetely will comeback! thank you🙏
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Dear Fransisca, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about modern hotel with cheap price and good interior design. And hotel looks good also our swimming pool in the rooftop also good. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Excellent value for money.”
For a three star hotel they had five star beds. The most comfortable hotel bed I have ever slept on and we usually stay at 5* hotels. We stayed overnight to connect with our flight out of Surabya. The staff we very efficient and friendly and the hotel was very clean. I would highly recommend this hotel. The pool deck while small was very nice. Great hotel at a very good price.
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Clean Hotel ”
Nice hotel in the middle of Surabaya. Easy to get taxi. Breakfast is very good. Although not many food area near the hotel, but you can find pizza hut for just 5 minutes walking distance and mini market there.
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Value for money ”
With the amount of money, you get a good room, good enough to not feel Budget like pop hotel. Water pressure was awesome, bed was really comfy, air con took awhile to cool the room but it’s alright. Decent English channels, pleasant staff. Comes with a great pool as well. New gym equipment, I would love to go back. However, location is at least 20-30 mins car ride away from town or any other attractions. To me, a very good place to quiet down and wind out. However, I do not recommend the massage.
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Dear Mrs Karen, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
Good hotel with good value for money”
Good Hotel with good value for money. Location also not far from city center of Surabaya.
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Clean, Nice Hotel and value for money. ”
I was spending one night in this hotel with my family (2 child). Room is quite small but it's ok comparing with the fare. Hotel is clean, staff are nice and food are ok. Will like to stay on this hotel again in the future. Room is quite small if you are bring older child.
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Fair enough ...”
I was stayin at Ibis Style Bogor n the room n the view was spectacular. That's why we choose ibis style 1more time for surabaya. but the room was small, ashes on the floor when i first get in to the room. the room service r a bit dissapointed. sometimes they dun refill the coffee n stuffs, which i hv to ask for a couple of time. i was workin from my room, n decide to hv a lil nap. n the door was knocked, some1's comin with her key. she was the same person who clean up my room earlier n said she wanna clean my room. i think they need an online system to see which room are cleaned which room aren't. coz the day b4, i leave the 'please clean my room' sign out of ma door, n being out till noon n came back without a clean room n i hv to call room service to let them know they might forgoten mine... server at breakfast time, they deffinetly needs more motivation :) except the cheff, 1 of them r seems to be the smartest n extra intuitive. But the bed n pillow r legend!!! i super like it. n the working desk r confinient. also reception r doin great. so pretty much i can say, fair enough
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New Hotel”
My family enjoyed holiday in Ibis Styles, my kid really likes the pool.
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Good breakfast option”
I didnt expect a service this good for a price that low. I love the variety of options in the breakfast buffet, ranging from local to international food. Gym and pool are small but okay, sufficient for a quick workout. will come back again.
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Dear Adenia, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our breakfast buffet, also our facilities with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Nice hotel”
We late check in and early check out, not much things to do in the hotel, because we are too tired for the journey from malang.. but the room is clean and the staff was helpful.. nice stay!
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Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
New hotel with nice design”
The hotel is new and so are the staffs. Workflow was not as smooth as it should be, but still ok. There are some 'new stuffs odour' that I don't quite like in the rooms and hallways; typical new hotel. Some amenities are missing and we had to ask the staff to bring it to the room. The positive surprise is the food we ordered through room-service and the breakfast menu. They are delicious!
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Clean room”
We just stay for transit, late check in and early check out, not have too much time to enjoy the hotel, but the room is clean, and the staff is nice, nice stay!
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Dear Suryani, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about our clean room also our helpfull staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager