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Exterior view, ibis Pontianak City Center in Pontianak
Standard Room with 1 double bed - Guestroom, ibis Pontianak City Center in Pontianak
a large building with a clock on the side of it, ibis Pontianak City Center in Pontianak
Lobby, ibis Pontianak City Center in Pontianak
Lobby, ibis Pontianak City Center in Pontianak
Bathroom, ibis Pontianak City Center in Pontianak
a room filled with tables and chairs with a large window, ibis Pontianak City Center in Pontianak

Removed from saved list

8.9

Excellent

699 reviews

699 reviews

Housekeeping30
View5
24-hour front desk2
See map

9

Exceptional

Location rating score

Exceptional location - 300 meters from city center
Parking
FREE
Popular landmarks
Museum Negeri Pontianak 100 m
Ayani Mega Mall 340 m
Digulis Monument 950 m
Betang House 1.4 km
Keraton Kadriah 2.4 km
Saint Joseph Cathedral 2.4 km
Kapuas Square 3.0 km
Masjid Jami At 3.4 km
Masjid Raya Mujahidin 5.4 km
Equator Monument 6.0 km
Nearby landmarks
TAMAN BUDAYA 60 m
Museum Negeri Pontianak 100 m
Museum Park 100 m
Museum Kalimantan Barat 150 m
Vigor Sport Center 210 m
Mega Mall Parking Area 290 m
Ayani Mega Mall 340 m
Motor Cicle Parking Area 450 m
Parkir Dealer Toyota 500 m
Parkir Hotel Mercure 540 m

ibis Pontianak City Center

Jendral Ahmad Yani street No 81 West Kalimantan, Pontianak City Center, Pontianak, Indonesia, 78124 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pontianak City Center part of Pontianak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Sparkling clean

120 meters to Museum Negeri Pontianak

Top Value

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Mind - Body
Yoga room
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Announcements by hotel (3)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Spa

Fitness center

Bicycles

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money9.0
Distance to city center3.0 km
Location rating9.0
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport12.9 km

Rooms available at ibis Pontianak City Center

Standard Room with 1 double bed
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  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room with 2 Single Beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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DOUBLE PANORAMIC
...
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    Lodge
    ...
      Enter dates to see prices
      Triple Economic
      ...
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        Cabin
        ...
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          Single Standard
          ...
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            Frequently asked questions

            What time is check-in and check-out at ibis Pontianak City Center?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to ibis Pontianak City Center?

            For those who wish to drive their own cars, ibis Pontianak City Center has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

            Is breakfast offered at ibis Pontianak City Center?

            Start your mornings right, with the à la carte and buffet breakfast options offered at ibis Pontianak City Center. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 71429 IDR for adults and 90000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at ibis Pontianak City Center?

            Ibis Pontianak City Center features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

            Can special events be hosted at ibis Pontianak City Center?

            Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at ibis Pontianak City Center. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

            Can business events be hosted at ibis Pontianak City Center?

            On-site venues and convenient event services make ibis Pontianak City Center an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 540 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

            What is the smoking policy at ibis Pontianak City Center?

            Ibis Pontianak City Center does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

            What restaurants are nearby ibis Pontianak City Center?

            Ibis Pontianak City Center’s neighborhood is Pontianak City Center which includes popular restaurants such as A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap.

            What popular shopping places are close to ibis Pontianak City Center?

            Ibis Pontianak City Center is located in Pontianak City Center area which features shopping places such as Ayani Mega Mall and Supermarket Kaisar.

            What are popular attractions near ibis Pontianak City Center?

            Ibis Pontianak City Center’s location in the Pontianak City Center neighborhood makes it close to famous attractions including Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin.

            What popular natural sightseeing spots are close to ibis Pontianak City Center?

            Ibis Pontianak City Center’s nearby natural sights include Hutan Silva UNTAN and BaseCamp located in the same Pontianak City Center area.

            See map

            Explore the neighborhood

            What people love about ibis Pontianak City Center

            • 10

              Exceptional
              Cleanliness

              "Have a good stay here, the room are clean & comfort."

              Maria

              |

              January 23, 2023

            • 8.8

              Excellent
              Cleanliness

              "Cute and clean also nice hotel"

              Henoch

              |

              January 2, 2023

            • 10

              Exceptional
              Location

              "Will stay again this hotel clean and easy to get eat food nearby ayani mall"

              Pui

              |

              December 30, 2022

            Overall rating:

            8.9

            Excellent
            699 reviews
            Cleanliness
            9.2
            Facilities
            8.6
            Location
            9.0
            Read all reviews >
            What travelers say they love:
            Strategically located, clean rooms and pleasant staff.
            Abraham from Indonesia
            Family with young children
            More about ibis Pontianak City Center

            More about ibis Pontianak City Center

            ibis Pontianak City Center

            Take a good wander and unveil the wonder of Pontianak with a stay at ibis Pontianak City Center.
            At ibis Pontianak City Center, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
            Packing light is possible at ibis Pontianak City Center thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
            All rooms at ibis Pontianak City Center are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
            ibis Pontianak City Center also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


            Dining and things to do

            Every day at ibis Pontianak City Center begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. ibis Pontianak City Center caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
            Apart from amenities and services, ibis Pontianak City Center goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage and spa.


            Around the property

            Don't miss out on all that Pontianak has to offer during your stay at ibis Pontianak City Center. Don't forget to stop by Equator Monument located 6.0 km away, where everyone who visits Pontianak wants to have their photo taken.

            Show less

            Amenities and facilities

            Excellent
            Facilities

            8.6

            Most talked about facilities

            Housekeeping

            12 mentions

            Food & Dining

            2 mentions

            Breakfast

            2 mentions

            Taxi

            1 mention

            Languages spoken
            • English
            • Indonesian
            Outdoor
            • Bicycles
            Accessibility
            • On-site accessible restaurants / lounges
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet [LAN]
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Fitness center
            • Garden
            • Massage
            • On-site entertainment
            • Spa
            • Yoga room
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Alcohol
            • Alternative meal arrangement
            • Bar
            • Bottle of water
            • Coffee shop
            • Fruits/snacks
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Grooming service
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            • Terrace
            For the kids
            • Babysitting service
            • Family room
            • Kids meal
            • Kids safety features
            Access
            • Adult-only property
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Couples only
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            Available in all rooms
            • Accessible by elevator
            • Additional toilet
            • Adjustable height hand-held shower wand
            • Air conditioning
            • Blackout curtains
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Complimentary tea
            • Daily housekeeping
            • Desk
            • Dining table
            • Extra long bed
            • Fire extinguisher
            • Free bottled water
            • Free instant coffee
            • Hair dryer
            • In-room safe box
            • Interconnecting room(s) available
            • Internet access – wireless
            • Ironing facilities
            • Linens
            • Mirror
            • Non-smoking
            • Private bathroom
            • Private entrance
            • Safety/security feature
            • Satellite/cable channels
            • Seating area
            • Separate dining area
            • Shared bathroom
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Smoking allowed
            • Socket near the bed
            • Soundproofing
            • Telephone
            • Toiletries
            • Towels
            • Wake-up service
            • Walk-in shower
            • Wi-Fi [free]
            • Wooden/parqueted flooring

            Food and dining

            Breakfast options
            • Asian
            • Continental
            • Halal
            • Buffet
            Restaurants on site
            Ibis Kitchen
            • Cuisine: Asian, Indonesian, International
            • Menu: Buffet

            Location

            Jendral Ahmad Yani street No 81 West Kalimantan, Pontianak City Center, Pontianak, Indonesia, 78124
            Exceptional
            Location

            9

            Airports
            • Supadio Airport (PNK) - Indonesia
              12.9 km
            • Kuching International Airport (KCH) - Malaysia
              203.7 km
            Hospital or clinic
            • Apotek Makmur 2
              1.4 km
            Shopping
            • Ayani Mega Mall
              340 m
            Convenience store
            • Alfa Mart
              1.1 km
            Cash withdrawal
            • ATM
              310 m

            What's nearby

            Popular landmarks
            • Museum Negeri Pontianak
              100 m
            • Ayani Mega Mall
              340 m
            • Digulis Monument
              950 m
            • Betang House
              1.4 km
            • Keraton Kadriah
              2.4 km
            • Saint Joseph Cathedral
              2.4 km
            • Kapuas Square
              3.0 km
            • Masjid Jami At
              3.4 km
            • Masjid Raya Mujahidin
              5.4 km
            • Equator Monument
              6.0 km
            Nearby landmarks
            • TAMAN BUDAYA
              60 m
            • Museum Negeri Pontianak
              100 m
            • Museum Park
              100 m
            • Museum Kalimantan Barat
              150 m
            • Vigor Sport Center
              210 m
            • Mega Mall Parking Area
              290 m
            • Ayani Mega Mall
              340 m
            • Motor Cicle Parking Area
              450 m
            • Parkir Dealer Toyota
              500 m
            • Parkir Hotel Mercure
              540 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 18 year(s).

            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-in until00:00
            • Check-out from00:00
            • Check-out until12:00
            • Reception open until00:00
            Getting around
            • Airport transfer fee150 IDR
            • Distance from city center3.0 km
            • Travel time to airport (minutes)28
            Extras
            • Breakfast charge (unless included in room price)71429 IDR
            • Daily Internet/Wi-Fi fee0 IDR
            The property
            • Local Tax ID/ Rental License06.674.855.9-701.000
            • Non-smoking rooms/floorsyes
            • Number of bars/lounges1
            • Number of floors11
            • Number of restaurants1
            • Number of rooms 182
            • Year property opened2018
            Parking
            • Daily parking fee0 IDR

            Property announcements

            In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

            Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

            Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

            The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

            Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

            Reviews of ibis Pontianak City Center from real guests

            Provided by verified guests of Agoda
            8.9
            /
            10
            Cleanliness9.2
            Facilities8.6
            Location9.0
            Service9.0
            Value for money9.0
            High score for Pontianak
            Rating
            9+ Exceptional (129)
            8-9 Excellent (39)
            7-8 Very Good (41)
            6-7 Good (15)
            <6 Below Expectation (9)
            Time of the year
            Mar - May (27)
            Jun - Aug (36)
            Sep - Nov (75)
            Dec - Feb (95)
            All guests (699)
            All room types
            All languages

            Show reviews that mention 

            Showing 233 verified guest comments
            12345
            10.0
            Exceptional
            fredy from Singapore
            Couple
            Standard Room with 1 double bed
            Stayed 4 nights in January 2020

            good hotel but wrong google maps point”

            Dear Ibis, i have a good stay at Ibis Pontianak City Center, clean, nice staff, good location, but please fixed your google maps point location, i try to give a change location report to google already also. but i am just surprise, the hotel been there almost a year or maybe already 1 year, but still wrong google maps location. thank you so much Best regards Fredy Chandra

            Reviewed January 08, 2020

            See room deals

            Dear Mr Fredy Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel on Agoda. It is a real pleasure to have welcome you back. We are very happy to learn that you enjoy your stay with us. I have immediately addressed the element of your experience related google maps point, I sincerely apologize for the shortfalls you have encountered, I will share this issue to our entire teams to fix the location. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Adelina Front Office Manager

            Responded January 22, 2020
            ibis Pontianak City Center
            10.0
            Exceptional
            Bong from Malaysia
            Solo traveler
            Standard Room with 1 double bed
            Stayed 1 night in January 2019

            NEW AND CLEAN”

            Good location near to ayani mall withing 5 minutes walking distance. The room has everything u need but it would b perfect if there is a fridge and hand towels. I can still smell smoke although being given a non smoking room. Grab is not allowed for pick up at this property . A taxi driver came out from nowhere n warned my grab driver not to pick up guests there n it was totally ridiculous.my first time encountered such issue.

            Reviewed January 27, 2019

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            Dear Mr Bong, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

            Responded January 31, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Mohamad from Malaysia
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 1 night in November 2019

            Hotel yang baru, bersih dan kemas”

            Highly recommended. It is very neat and clean. the facilities are complete. The food for breakfast is good too. Price match. Affordable. Will be back to this hotel again.

            Reviewed January 21, 2020

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            Dear Mr Mohamad Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

            Responded January 22, 2020
            ibis Pontianak City Center
            10.0
            Exceptional
            HAI from Malaysia
            Couple
            Standard Room with 1 double bed
            Stayed 1 night in December 2019

            Service and location ”

            The staff are very helpful and welcoming. The location is good. Just next to the museum, this time I can see the museum from my room, at 12 floor, 1210, very good view. The biggest mall, in Pontianak is within walking distance to the biggest

            Reviewed December 25, 2019

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            Dear HAI Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

            Responded December 28, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            MUHAMMAD from Qatar
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 1 night in February 2020

            Great location 🥰”

            I really wanna stay more because the staff is so friendly also the location is near to mall can walk to mall its clean and nice place

            Reviewed February 27, 2020

            See room deals

            Dear Mr MUHAMMAD Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

            Responded February 28, 2020
            ibis Pontianak City Center
            10.0
            Exceptional
            MOHAMMAD from Malaysia
            Couple
            Standard Room with 2 Single Beds
            Stayed 1 night in March 2019

            Good Hotel, Helpful Staff and Clean Maintained Hotel”

            Good Hotel, Helpful Staff and Clean Maintained Hotel. Happy staying here and i will surely return here during my trip to Pontianak in the future. Thank you

            Reviewed April 01, 2019

            See room deals

            Dear Mr Mohammad, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

            Responded April 04, 2019
            ibis Pontianak City Center
            9.2
            Exceptional
            Fred from Malaysia
            Group
            Standard Room with 1 double bed
            Stayed 4 nights in June 2019

            Good service”

            Staff are very good, friendly & helpful. The whole 4 nights experience dealing with their staff was great. They help with local taxi tour service, to the bus terminal & gave us advices & tips where to go. Their housekeeping staff are all polite & helpful too. Their daily round are puntual. Room are clean, neat & tidy. Love the ambience of all the 3 rooms we took. So sad that they don't have swimming pool, but it's okay. Hotel location a walking distance to Ayani Megamall but quite far from the city centre. For those who doesn't like a hectic & busy atmosphere around hotel, this is a good place to stay. For us, we have a great stay here. Love it so much.

            Reviewed June 10, 2019

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            Dear Mr Fred Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Samian Rais Operational Manager

            Responded June 12, 2019
            ibis Pontianak City Center
            9.6
            Exceptional
            Dayang from Malaysia
            Group
            Standard Room with 2 Single Beds
            Stayed 2 nights in February 2019

            Strategic location and great facilities ”

            The staff is very friendly and always so smiley. Very accommodative and the guard helped us a lot when we're trying to exit the hotel entrance in an endless super busy traffic. Clean room and beautiful city view. Very close to mall. Definitely will stay here again the next time we visit Pontianak.

            Reviewed February 04, 2019

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            Dear Mrs Dayang , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

            Responded February 10, 2019
            ibis Pontianak City Center
            9.6
            Exceptional
            Mohamed from Australia
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 4 nights in July 2019

            Exceptional”

            Excellent value for money property. Easy access to A Yani Mall, hypermart and eateries. Clean rooms and exceptionally friendly especially Regina at the front desk. It is also clear that all staff at the hotel are well qualified and professional in their approach to customer service. Hope to stay at the property again when I'm in Pontianak next.

            Reviewed July 14, 2019

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            Dear Mr Mohamed Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Samian Rais Operational Manager

            Responded July 18, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Abraham from Indonesia
            Family with young children
            Standard Room with 1 double bed
            Stayed 1 night in January 2022

            Good location”

            Strategically located, clean rooms and pleasant staff.

            Reviewed January 17, 2022

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            Dear Mr. Abraham, Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

            Responded February 03, 2022
            ibis Pontianak City Center
            10.0
            Exceptional
            JULIE from Malaysia
            Couple
            Standard Room with 1 double bed
            Stayed 2 nights in November 2019

            Exceptional”

            New, spacious and clean! Walking distance to Ayani Mall..

            Reviewed December 02, 2019

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            Dear Mrs Julie Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a nice review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager

            Responded December 06, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Andi from Indonesia
            Solo traveler
            Standard Room with 1 double bed
            Stayed 1 night in April 2022

            Very Comfortable”

            Choose this hotel for the first time to Pontianak and never change it after that.

            Reviewed April 22, 2022

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            Dear Mr Andi Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Albert Bennanda Hotel Manager

            Responded April 28, 2022
            ibis Pontianak City Center
            9.6
            Exceptional
            YIAN from Malaysia
            Couple
            Standard Room with 1 double bed
            Stayed 3 nights in February 2019

            Clean & Value for Money”

            Good Location - Near Ayani Megamall Hotel are clean only thing is Non Smoking room with cigarette smell No online taxi (Grab) can pick up in front of lobby

            Reviewed March 10, 2019

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            Dear Mr Yian, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office manager

            Responded March 15, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            RUTH from Malaysia
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 3 nights in September 2019

            Exceptional”

            Value for money, Good location,near to Ayani Mall and the room very nice.

            Reviewed October 01, 2019

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            Dear Mr Ruth Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

            Responded October 08, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Mohamed from Australia
            Couple
            Standard Room with 1 double bed
            Stayed 3 nights in July 2019

            Exceptional”

            Excellent location, great staff, great service and close to mall

            Reviewed August 20, 2019

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            Dear Mr Mohamed Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

            Responded August 22, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Mohamad from Malaysia
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 1 night in November 2019

            Friendly staff, good food, excellent service”

            Very helpful staff. Clean room.

            Reviewed January 21, 2020

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            Dear Mr Mohamad Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a lovely review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager

            Responded January 22, 2020
            ibis Pontianak City Center
            9.2
            Exceptional
            MOHAMMAD from Malaysia
            Solo traveler
            Standard Room with 1 double bed
            Stayed 3 nights in January 2019

            Great hotel with amazing price.”

            Pros 1) Hotel is chic and clean. 2) Price is amazingly reasonable. 3) Room is quite big and the bed is comfortable. 4) Buffet dinner is awesome. 5) Staff is friendly. 6) Location next to Ayani Megamall. Cons 1) You can hear people coughing from next room. Overall : Wonderful stay

            Reviewed April 01, 2019

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            Dear Mr Mohammad, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

            Responded April 04, 2019
            ibis Pontianak City Center
            9.6
            Exceptional
            Abdul from Malaysia
            Family with young children
            Standard Room with 1 double bed
            Stayed 2 nights in January 2019

            Great, value for money”

            Very satisfying on all aspects. Staff, room, location are great. Hope the hotel can provide fridge in the room for further improvement

            Reviewed January 31, 2019

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            Dear Mr Abdul , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

            Responded January 31, 2019
            ibis Pontianak City Center
            10.0
            Exceptional
            Wandika from Indonesia
            Solo traveler
            Standard Room with 2 Single Beds
            Stayed 1 night in January 2021

            The Best”

            Tempat penginapan sangat terbaek

            Reviewed March 01, 2021

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            Bapak Wandika Salam hangat dari Ibis Pontianak City Center, Terima kasih banyak telah mengulas serta komentar dan pujian positif anda terhadap hotel kami , saya pribadi mewakili seluruh team di sini merasa sangat senang mendengar bahwa anda menikmati fasilitas serta pelayanan hotel kami. Besar harapan kami untuk mendapatkan kesempatan lagi untuk memberikan pelayanan terbaik kami di setiap kunjungan anda ke Pontianak. Salam Adelina Front Office Manager

            Responded March 30, 2021
            ibis Pontianak City Center
            10.0
            Exceptional
            Siti from Malaysia
            Couple
            Standard Room with 1 double bed
            Stayed 2 nights in January 2019

            very nice”

            the room's view is extraordinary

            Reviewed January 22, 2019

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            Dear Mrs Siti, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina - Asst. Front Office Manager

            Responded January 31, 2019
            ibis Pontianak City Center
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