ibis Gading Serpong Hotel
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Serpong, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous AEON Mall BSD City. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights

Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical

Facilities
Airport transfer
Bicycle rental
Valet parking
Fitness center
Spa
Shuttle service
Free Wi-Fi in all rooms!
In center of city, clean, nice person in front office, secure parking”
Only the problem have limited space parking, however it's handled properly by parking officer to park all the car on next building
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Dear Pambudi, It's wonderful feel to hear how you share the Good Location of Our Hotel, the cleanliness and our friendly Staffs. We really thanked for those recommendations. In the limitation of parking area, we are provide Free Valet Parking Service for the comfortness of all staying guests without having hassle to park the vehicle at the time of arrival, during your stay, until your departure time. Looking forward welcoming you back to ibis Gading Serpong to hear how wonderful stay you will have. Sincerely. Jamal MUHAMAD - General Manager
Exceptional”
the hotel is clean and the cooling system works well. friendly service and the rates are not too expensive and the food is quite good it doesn't disappoint.
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Dear Marvino, Terima kasih untuk kepercayaan yang diberikan untuk Hotel ibis Gading Serpong dengan *5 nya. Team kami akan selalu menjaga kepercayaan yang Anda berikan dengan memastikan memberikan pelayanan terbaik kepada semua tamu kami. Kami tetap menantikan saran serta masukan dari Anda untuk selalu dapat menjaga mutu dan pelayanan Kami dikunjungan Anda berikutnya. Hormat saya, Jamal MUHAMAD General Manager
Best Hotel for this range of Price”
Best value, prime location, clean and comfy.
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Dear Daniel, We very much appreciate your 5 (Five) stars rating in Google review regarding your stay at the ibis Gading Serpong. I am happy to hear that you enjoyed with comfortable stay, cleanliness and our event arrangement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager
Exceptional”
Good hotel for the price. Staff very polite and friendly. Breakfast is good. Location is close to restaurants and mall. Recommended.
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Nice Stay”
I like staying here, I'm able to have a good sleep, clean room, friendly staff. My only complain is the shower, the water flow nice but the temperature was unstable
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Dear Ms. Yulia, We very much appreciate your comments regarding your pleasant stay at the ibis Gading Serpong. It is always a pleasure to receive constructive feedback from our loyal guest as you are. Apologize for all the inconvenience caused during the event of water pressure, I believe that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager
Location and space is great”
Space, service and location is great.
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Dear Ms. Vera, It's wonderful feel to hear how you share the comfortness of your stay, the cleanliness and at the best location. We really thanked for those recommendations. As part of Accor hotels brand we are promised "Well being at the best price" will always welcome you with the best services. Feel free to share your concern for our services improvement on your upcoming arrivals. Regards, Jamal MUHAMAD - General Manager
Exceptional”
Good place, clean, and follow covid-19 protocol but for parking area is small.. I think ibis should be make improvement for parking area.
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Dear Mr. Dani, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. The limited parking area is one thing that we can't avoid, please rest assured this issue make us to be more innovating to answer the needs. By cooperating with the locals, our hotel is welcome to use some parking lot in the area and you no need hustle to do parking. Our team will delight to valet your vehicle for free. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager
Nice hotel”
Location is great. Clean. Room not so big but quiet enough. Recommended.
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YTH Vincentius, Senang Kami rasakan bisa memenuhi kepercayaan yang diberikan dengan rekomendasi sempurna Anda. Sebagai komitmen kami untuk tetap menjaga kepercayaan ini, saran dan komentar Anda tetap kami nantikan di gsm@ibis-gading-serpong.com dari kunjungan anda berikutnya. Terima kasih. Hormat saya, Jamal MUHAMAD - General Manager
Good”
All right,but wifi zzzzzzzzzzzzzzzzzzzzzz
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nice hotel”
very nice hotel and near to sms mall
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Recommended!”
Everything is superb at this hotel. The only thing I would ask to improve is to have more than one baby chair at the restaurant.
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Dear Mr. Mardiana Md Radzi, Thank you so much for the great recommendations from your recent stay with ibis Gading Serpong. Please accept my sincerely apologize for the inconvenience experience were we are not able to complete the request of baby chair at the restaurant. The issue has been solved by adding the additional baby chair at the restaurant. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP - General Manager
Cheap”
Clean and comfortable
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Dear Mr. Andy, Thank you for the excellent recommendation of ibis Gading Serpong as your proffered hotel in Tangerang area In the heart of Gading Serpong, ibis Gading Serpong offer the "Well-Being at a Great Comfort" to support your business and leisure traveling We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Stay safe, Jamal MUHAMAD - General Manager
nice hotel”
located close to food street center. The staff was also courteous and pleasant. The breakfast was delicious.
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Dear Ms Niky, Thank you for the great recommendation you shared in Agoda review of our hotel! We are glad that you enjoyed your stay with the rooms, foods that you love and hotel location to support your mobility. Keep staying with Accor hotels and gain more reward point by booked through Accor mobile Apps or official website. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager
Excellent for budget hotels”
The hotels cleanliness dur to covid-19 is excellent. The food also taste good and the service from all staff is also good.
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Dear Ms. Kurniasari, Thank you for your great recommendation of hotel cleanliness, taste of food with warm services of our hotel team in good health protocols implementation! We are so glad that you enjoyed your stay. Feel free to share your concerns for our service improvements and hope to see you again very soon. Sincerely, Jamal MUHAMAD - General Manager
good hotel ”
the located in CBD of Gading serpong so easy to go to commercial area including Mall and restaurant
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Dear Mr. Miko, Thank you for your trust We very much appreciate your great recommendations of our locations and service based from your recent stay at the ibis Gading Serpong. Feel free to share your concern for our service improvement and to keep our promises to be the most preferred hotel for you. Our wish is to welcome you back to share your another experience as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager
Very good”
Good location and clean room
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Dear Mr. Rinlapas, Thank you for the great recommendation you shared in Agoda review of our hotel! We are glad that you enjoyed your stay with the accommodations and hotel ambiences with the all supported facilities. Feel free to share your recommendations for our service improvements on your wishes. Sincerely, Jamal MUHAMAD - General Manager
I hope the room have refrigerator in the next time”
I hope the room have refrigerator in the next time
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Dear Supernaga, It's wonderful feel to hear how you share your excellent recommendations in the comfortness of your stay. We really thanked for those recommendations. In temporary to completed all the rooms with fridge, feel to share your upcoming reservations to our team. This information will notice your request immediately. Again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards, Riganda TOGATOROP - General Manager
Quick Staycation, or New WFH Vibes”
Perfectly fit for a budget more affordable than a lunch & dinner for 2 people. If you're looking for totally new vibe for work or just stay in different place, I recommend this ibis.
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Dear Fransisco, Thank you for the great recommendations of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal MUHAMAD - General Manager
Exceptional”
Best service
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Exceptional”
Good choise
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Dear Mr/Mrs. Lie, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager