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Lobby, ibis Gading Serpong Hotel in Tangerang
Standard 2 Single beds - Bed, ibis Gading Serpong Hotel in Tangerang
a tall building with a clock on top of it, ibis Gading Serpong Hotel in Tangerang
Interior view, ibis Gading Serpong Hotel in Tangerang
Interior view, ibis Gading Serpong Hotel in Tangerang
ibis Gading Serpong Hotel
ibis Gading Serpong Hotel

Removed from saved list

8.1

Excellent

1,366 reviews

1,366 reviews

Housekeeping53
Breakfast10
Car Park3
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Summarecon Mal Serpong 830 m
Scientia Square Park (SQP) 1.6 km
Supermal Karawaci 3.2 km
Indonesia Convention Exhibition (ICE) 5.9 km
TangCity Mall 6.1 km
Teras Kota Mall BSD City 6.4 km
AEON Mall BSD City 6.6 km
Museum Benteng Heritage 7.8 km
Al-AZhom Mosque 8.8 km
Nearby landmarks
Moms & Child Clinic 530 m
Summarecon Mal Serpong 830 m
Bethsaida Hospitals 850 m
Gading Raya Padang Golf Course 1.1 km
Ruko Viena 1.2 km
Puskesmas Kelurahan Kelapa Dua 1.4 km
Klinik Dr Gunawan 1.4 km
pahoa park 1.5 km
Klinik Siti Fatima 1.5 km
Scientia Square Park (SQP) 1.6 km

ibis Gading Serpong Hotel

Block M 5 No 19 Jalan Boulevard Gading Serpong Tangerang, Serpong, Tangerang, Indonesia, 15810 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Serpong, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous AEON Mall BSD City. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

840 meters to Summarecon Mal Serpong

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Tangerang are being booked every minute!
Value for money8.2
Distance to city center11.2 km
Location rating8.5
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport13.7 km

Rooms available at ibis Gading Serpong Hotel

Standard 2 Single beds
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Other
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Double or Twin STANDARD
...
  • Shower
Enter dates to see prices
Standard Room(Sweet)
...
  • Shower
Enter dates to see prices
1 Db bed Std
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Twin Bungalow
...
    Enter dates to see prices
    Villa
    ...
      Enter dates to see prices
      标准双床房
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at ibis Gading Serpong Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to ibis Gading Serpong Hotel?

        Ibis Gading Serpong Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 308000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ibis Gading Serpong Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ibis Gading Serpong Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Tangerang with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at ibis Gading Serpong Hotel?

        Start your mornings right, with the continental and buffet breakfast options offered at ibis Gading Serpong Hotel. There's an additional charge of 84700 IDR for adults and 35000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at ibis Gading Serpong Hotel?

        Ibis Gading Serpong Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

        Can special events be hosted at ibis Gading Serpong Hotel?

        You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at ibis Gading Serpong Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly.

        Can business events be hosted at ibis Gading Serpong Hotel?

        On-site venues and convenient event services make ibis Gading Serpong Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

        What is the smoking policy at ibis Gading Serpong Hotel?

        Ibis Gading Serpong Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What restaurants are nearby ibis Gading Serpong Hotel?

        Restaurants including Taman Santap Rumah Kayu, Blenger Burger and Soto Betawi H. Mamat are popular in ibis Gading Serpong Hotel’s neighborhood which is known as Serpong.

        What popular shopping places are close to ibis Gading Serpong Hotel?

        Located in the Serpong area, ibis Gading Serpong Hotel is close to great shopping choices like Summarecon Mal Serpong, Teras Kota Mall BSD City and ITC BSD.

        What are popular attractions near ibis Gading Serpong Hotel?

        Guests at ibis Gading Serpong Hotel can easily visit Ocean Park BSD, pahoa park and Scientia Square Park located in the Serpong area.

        What popular natural sightseeing spots are close to ibis Gading Serpong Hotel?

        Ibis Gading Serpong Hotel is located in the Serpong area, which is famous for natural sightseeing destinations such as Scientia Square Park (SQP).

        See map

        Explore the neighborhood

        What people love about ibis Gading Serpong Hotel

        • 10

          Exceptional
          Cleanliness

          "Good hotel clean n cheap"

          Andri

          |

          January 9, 2023

        • 8.8

          Excellent
          Cleanliness

          "All good, clean and good for business purpose."

          Diana

          |

          December 29, 2022

        • 8

          Very good
          Location

          "Good location, the room is Ok - clean"

          Rinlapas

          |

          November 13, 2022

        Overall rating:

        8.1

        Excellent
        1,366 reviews
        Cleanliness
        8.1
        Facilities
        7.6
        Location
        8.5
        Read all reviews >
        What travelers say they love:
        Breakfast is good , a lot of choices.
        TiM from Malaysia
        Couple
        More about ibis Gading Serpong Hotel

        More about ibis Gading Serpong Hotel

        ibis Gading Serpong Hotel

        ibis Gading Serpong Hotel is the perfect choice for travelers who want to take in the sights and sounds of Tangerang. Experience an urban escape in Tangerang with a stay at ibis Gading Serpong Hotel, with its exceptional location right in the city center. Need a few things? Located conveniently 6.6 km from AEON Mall BSD City, ibis Gading Serpong Hotel provides easy access to general goods and shopping.
        ibis Gading Serpong Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Tangerang.
        If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
        Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
        Each guestroom at ibis Gading Serpong Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at ibis Gading Serpong Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. ibis Gading Serpong Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
        A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
        ibis Gading Serpong Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage and spa. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with water park provided by ibis Gading Serpong Hotel.
        Have fun with your friends or family, or even meet new people at the shared lounge and TV area.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.6

        Most talked about facilities

        Housekeeping

        34 mentions

        Breakfast

        22 mentions

        Food & Dining

        6 mentions

        Car Park

        6 mentions

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Game room
        • Massage
        • Spa
        • Water park
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • BBQ facilities
        • Coffee shop
        • Kitchen
        • Restaurant [halal]
        • Restaurants
        • Room service [24-hour]
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoking area
        • Terrace
        For the kids
        • Family room
        • Playground
        Land sports
        • Golf course (within 3 km)
        Access
        • CCTV in common areas
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Shuttle service
        • Taxi service
        • Valet parking
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Accessible by elevator
        • Air conditioning
        • Blackout curtains
        • Closet
        • Clothes dryer
        • Clothes rack
        • Coffee/tea maker
        • Complimentary tea
        • Daily housekeeping
        • Desk
        • Fire extinguisher
        • Free bottled water
        • Free instant coffee
        • Hair dryer
        • Hand sanitizer
        • Individual air conditioning
        • In-room safe box
        • Interconnecting room(s) available
        • Internet access – wireless
        • Ironing facilities
        • Linens
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Roll-in shower
        • Safety/security feature
        • Satellite/cable channels
        • Seating area
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke detector
        • Smoking allowed
        • Sofa
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Walk-in shower
        • Wi-Fi [free]

        Food and dining

        Breakfast options
        • American
        • Asian
        • Continental
        • Halal
        • Buffet
        Restaurants on site
        TASTE Restaurant
        • Cuisine: American
        • Menu: Buffet, A-la-carte

        Location

        Block M 5 No 19 Jalan Boulevard Gading Serpong Tangerang, Serpong, Tangerang, Indonesia, 15810
        Excellent
        Location

        8.5

        Airports
        • Soekarno-Hatta International Airport (CGK)
          13.7 km
        • Halim Perdanakusuma International Airport (HLP)
          28.8 km
        Public transportation
        • Tangerang Railway Station
          8.0 km
        • Tanah Tinggi
          8.4 km
        Hospital or clinic
        • Moms & Child Clinic
          530 m
        Shopping
        • AEON Mall BSD City
          6.6 km
        Convenience store
        • On-site
        Cash withdrawal
        • ATM
          500 m

        What's nearby

        Popular landmarks
        • Summarecon Mal Serpong
          830 m
        • Scientia Square Park (SQP)
          1.6 km
        • Supermal Karawaci
          3.2 km
        • Indonesia Convention Exhibition (ICE)
          5.9 km
        • TangCity Mall
          6.1 km
        • Teras Kota Mall BSD City
          6.4 km
        • AEON Mall BSD City
          6.6 km
        • Museum Benteng Heritage
          7.8 km
        • Al-AZhom Mosque
          8.8 km
        Nearby landmarks
        • Moms & Child Clinic
          530 m
        • Summarecon Mal Serpong
          830 m
        • Bethsaida Hospitals
          850 m
        • Gading Raya Padang Golf Course
          1.1 km
        • Ruko Viena
          1.2 km
        • Puskesmas Kelurahan Kelapa Dua
          1.4 km
        • Klinik Dr Gunawan
          1.4 km
        • pahoa park
          1.5 km
        • Klinik Siti Fatima
          1.5 km
        • Scientia Square Park (SQP)
          1.6 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        • Reception open until00:00
        Getting around
        • Airport transfer fee308000 IDR
        • Distance from city center11.2 km
        • Travel time to airport (minutes)40
        Extras
        • Breakfast charge (unless included in room price)84700 IDR
        The property
        • Number of bars/lounges1
        • Number of floors15
        • Number of restaurants1
        • Number of rooms 208
        • Year property opened2014
        • Most recent renovation2014

        Property announcements

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

        The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of ibis Gading Serpong Hotel from real guests

        Provided by verified guests of Agoda
        8.1
        /
        10
        Cleanliness8.1
        Facilities7.6
        Location8.5
        Room comfort and quality7.2
        Service8.2
        Value for money8.2
        High score for Tangerang
        Rating
        9+ Exceptional (141)
        8-9 Excellent (67)
        7-8 Very Good (209)
        6-7 Good (62)
        <6 Below Expectation (96)
        Time of the year
        Mar - May (135)
        Jun - Aug (120)
        Sep - Nov (158)
        Dec - Feb (162)
        All guests (1,366)
        All room types
        All languages

        Show reviews that mention 

        Showing 575 verified guest comments
        12345
        10.0
        Exceptional
        Pambudi from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in May 2022

        In center of city, clean, nice person in front office, secure parking”

        Only the problem have limited space parking, however it's handled properly by parking officer to park all the car on next building

        Reviewed May 29, 2022

        See room deals

        Dear Pambudi, It's wonderful feel to hear how you share the Good Location of Our Hotel, the cleanliness and our friendly Staffs. We really thanked for those recommendations. In the limitation of parking area, we are provide Free Valet Parking Service for the comfortness of all staying guests without having hassle to park the vehicle at the time of arrival, during your stay, until your departure time. Looking forward welcoming you back to ibis Gading Serpong to hear how wonderful stay you will have. Sincerely. Jamal MUHAMAD - General Manager

        Responded May 30, 2022
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Marvino from Indonesia
        Business traveler
        Standard 2 Single beds
        Stayed 1 night in May 2022

        Exceptional”

        the hotel is clean and the cooling system works well. friendly service and the rates are not too expensive and the food is quite good it doesn't disappoint.

        Reviewed May 15, 2022

        See room deals

        Dear Marvino, Terima kasih untuk kepercayaan yang diberikan untuk Hotel ibis Gading Serpong dengan *5 nya. Team kami akan selalu menjaga kepercayaan yang Anda berikan dengan memastikan memberikan pelayanan terbaik kepada semua tamu kami. Kami tetap menantikan saran serta masukan dari Anda untuk selalu dapat menjaga mutu dan pelayanan Kami dikunjungan Anda berikutnya. Hormat saya, Jamal MUHAMAD General Manager

        Responded May 20, 2022
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Daniel from Indonesia
        Couple
        Standard Double Bed
        Stayed 1 night in September 2021

        Best Hotel for this range of Price”

        Best value, prime location, clean and comfy.

        Reviewed September 29, 2021

        See room deals

        Dear Daniel, We very much appreciate your 5 (Five) stars rating in Google review regarding your stay at the ibis Gading Serpong. I am happy to hear that you enjoyed with comfortable stay, cleanliness and our event arrangement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

        Responded January 12, 2023
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Lily from United States
        Family with young children
        Standard 2 Single beds
        Stayed 2 nights in June 2022

        Exceptional”

        Good hotel for the price. Staff very polite and friendly. Breakfast is good. Location is close to restaurants and mall. Recommended.

        Reviewed June 26, 2022

        See room deals

        9.6
        Exceptional
        Yulia from Indonesia
        Couple
        Standard Double Bed
        Stayed 1 night in February 2019

        Nice Stay”

        I like staying here, I'm able to have a good sleep, clean room, friendly staff. My only complain is the shower, the water flow nice but the temperature was unstable

        Reviewed February 22, 2019

        See room deals

        Dear Ms. Yulia, We very much appreciate your comments regarding your pleasant stay at the ibis Gading Serpong. It is always a pleasure to receive constructive feedback from our loyal guest as you are. Apologize for all the inconvenience caused during the event of water pressure, I believe that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager

        Responded June 09, 2019
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Vera from Indonesia
        Business traveler
        Standard Double Bed
        Stayed 1 night in March 2019

        Location and space is great”

        Space, service and location is great.

        Reviewed March 18, 2019

        See room deals

        Dear Ms. Vera, It's wonderful feel to hear how you share the comfortness of your stay, the cleanliness and at the best location. We really thanked for those recommendations. As part of Accor hotels brand we are promised "Well being at the best price" will always welcome you with the best services. Feel free to share your concern for our services improvement on your upcoming arrivals. Regards, Jamal MUHAMAD - General Manager

        Responded April 18, 2019
        ibis Gading Serpong Hotel
        9.6
        Exceptional
        dani from Indonesia
        Couple
        Standard 2 Single beds
        Stayed 1 night in November 2021

        Exceptional”

        Good place, clean, and follow covid-19 protocol but for parking area is small.. I think ibis should be make improvement for parking area.

        Reviewed November 14, 2021

        See room deals

        Dear Mr. Dani, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. The limited parking area is one thing that we can't avoid, please rest assured this issue make us to be more innovating to answer the needs. By cooperating with the locals, our hotel is welcome to use some parking lot in the area and you no need hustle to do parking. Our team will delight to valet your vehicle for free. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

        Responded January 12, 2023
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Vincentius from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in May 2022

        Nice hotel”

        Location is great. Clean. Room not so big but quiet enough. Recommended.

        Reviewed July 01, 2022

        See room deals

        YTH Vincentius, Senang Kami rasakan bisa memenuhi kepercayaan yang diberikan dengan rekomendasi sempurna Anda. Sebagai komitmen kami untuk tetap menjaga kepercayaan ini, saran dan komentar Anda tetap kami nantikan di gsm@ibis-gading-serpong.com dari kunjungan anda berikutnya. Terima kasih. Hormat saya, Jamal MUHAMAD - General Manager

        Responded July 02, 2022
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        JIE from China
        Business traveler
        Standard 2 Single beds
        Stayed 1 night in November 2019

        Good”

        All right,but wifi zzzzzzzzzzzzzzzzzzzzzz

        Reviewed November 20, 2019

        See room deals

        10.0
        Exceptional
        jarot from Indonesia
        Family with young children
        Standard Double Bed
        Stayed 2 nights in June 2022

        nice hotel”

        very nice hotel and near to sms mall

        Reviewed June 26, 2022

        See room deals

        9.6
        Exceptional
        Mardiana from Malaysia
        Group
        Standard Double Bed
        Stayed 2 nights in January 2019

        Recommended!”

        Everything is superb at this hotel. The only thing I would ask to improve is to have more than one baby chair at the restaurant.

        Reviewed January 08, 2019

        See room deals

        Dear Mr. Mardiana Md Radzi, Thank you so much for the great recommendations from your recent stay with ibis Gading Serpong. Please accept my sincerely apologize for the inconvenience experience were we are not able to complete the request of baby chair at the restaurant. The issue has been solved by adding the additional baby chair at the restaurant. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP - General Manager

        Responded February 15, 2019
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Andy from Indonesia
        Couple
        Standard 2 Single beds
        Stayed 1 night in April 2022

        Cheap”

        Clean and comfortable

        Reviewed May 03, 2022

        See room deals

        Dear Mr. Andy, Thank you for the excellent recommendation of ibis Gading Serpong as your proffered hotel in Tangerang area In the heart of Gading Serpong, ibis Gading Serpong offer the "Well-Being at a Great Comfort" to support your business and leisure traveling We wish to welcoming you back again in the near future and will be as pleasant as the previous one. Stay safe, Jamal MUHAMAD - General Manager

        Responded May 05, 2022
        ibis Gading Serpong Hotel
        9.6
        Exceptional
        Niky from United States
        Family with young children
        Standard Double Bed
        Stayed 2 nights in May 2021

        nice hotel”

        located close to food street center. The staff was also courteous and pleasant. The breakfast was delicious.

        Reviewed May 23, 2021

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        Dear Ms Niky, Thank you for the great recommendation you shared in Agoda review of our hotel! We are glad that you enjoyed your stay with the rooms, foods that you love and hotel location to support your mobility. Keep staying with Accor hotels and gain more reward point by booked through Accor mobile Apps or official website. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

        Responded June 17, 2021
        ibis Gading Serpong Hotel
        9.2
        Exceptional
        Kurniasari from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in March 2021

        Excellent for budget hotels”

        The hotels cleanliness dur to covid-19 is excellent. The food also taste good and the service from all staff is also good.

        Reviewed March 30, 2021

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        Dear Ms. Kurniasari, Thank you for your great recommendation of hotel cleanliness, taste of food with warm services of our hotel team in good health protocols implementation! We are so glad that you enjoyed your stay. Feel free to share your concerns for our service improvements and hope to see you again very soon. Sincerely, Jamal MUHAMAD - General Manager

        Responded June 15, 2021
        ibis Gading Serpong Hotel
        9.6
        Exceptional
        Miko from Indonesia
        Business traveler
        Standard Double Bed
        Stayed 1 night in March 2019

        good hotel ”

        the located in CBD of Gading serpong so easy to go to commercial area including Mall and restaurant

        Reviewed March 23, 2019

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        Dear Mr. Miko, Thank you for your trust We very much appreciate your great recommendations of our locations and service based from your recent stay at the ibis Gading Serpong. Feel free to share your concern for our service improvement and to keep our promises to be the most preferred hotel for you. Our wish is to welcome you back to share your another experience as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

        Responded April 18, 2019
        ibis Gading Serpong Hotel
        9.6
        Exceptional
        Rinlapas from Thailand
        Business traveler
        Standard Double Bed
        Stayed 1 night in February 2019

        Very good”

        Good location and clean room

        Reviewed March 18, 2019

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        Dear Mr. Rinlapas, Thank you for the great recommendation you shared in Agoda review of our hotel! We are glad that you enjoyed your stay with the accommodations and hotel ambiences with the all supported facilities. Feel free to share your recommendations for our service improvements on your wishes. Sincerely, Jamal MUHAMAD - General Manager

        Responded April 18, 2019
        ibis Gading Serpong Hotel
        9.6
        Exceptional
        Supernaga
        Business traveler
        Standard Double Bed
        Stayed 1 night in January 2019

        I hope the room have refrigerator in the next time”

        I hope the room have refrigerator in the next time

        Reviewed January 28, 2019

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        Dear Supernaga, It's wonderful feel to hear how you share your excellent recommendations in the comfortness of your stay. We really thanked for those recommendations. In temporary to completed all the rooms with fridge, feel to share your upcoming reservations to our team. This information will notice your request immediately. Again, thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Regards, Riganda TOGATOROP - General Manager

        Responded February 15, 2019
        ibis Gading Serpong Hotel
        9.2
        Exceptional
        Fransisco from Indonesia
        Couple
        Standard 2 Single beds
        Stayed 1 night in September 2021

        Quick Staycation, or New WFH Vibes”

        Perfectly fit for a budget more affordable than a lunch & dinner for 2 people. If you're looking for totally new vibe for work or just stay in different place, I recommend this ibis.

        Reviewed October 10, 2021

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        Dear Fransisco, Thank you for the great recommendations of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal MUHAMAD - General Manager

        Responded January 12, 2023
        ibis Gading Serpong Hotel
        10.0
        Exceptional
        Rodhiyah from Indonesia
        Solo traveler
        Standard Double Bed
        Stayed 1 night in November 2019

        Exceptional”

        Best service

        Reviewed December 11, 2019

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        10.0
        Exceptional
        Lie from Indonesia
        Family with young children
        Standard 2 Single beds
        Stayed 1 night in May 2022

        Exceptional”

        Good choise

        Reviewed May 19, 2022

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        Dear Mr/Mrs. Lie, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

        Responded May 30, 2022
        ibis Gading Serpong Hotel
        12345
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