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Surabaya Hr Muhammad
Surabaya Hr Muhammad
Surabaya Hr Muhammad
Surabaya Hr Muhammad
Surabaya Hr Muhammad
Surabaya Hr Muhammad
Surabaya Hr Muhammad

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8.2

Excellent

378 reviews

378 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square 3.5 km
Surabaya's Zoo 4.3 km
Bungkul Park 4.5 km
Tunjungan Plaza 5.2 km
Monkasel (Submarine Monument) 5.6 km
Masjid Nasional Al Akbar Surabaya 5.7 km
Tugu Pahlawan 6.2 km
Sampoerna Museum 7.3 km
Suramadu National Bridge 7.4 km
Pakuwon Food Festival 11.4 km
Nearby landmarks
Klinik Abdi Mulia 220 m
Family Dental Care 540 m
Golden City Mall 860 m
Andhika Badminton Court 920 m
Posyandu Cempaka II 1.0 km
Consulate of Belgium 1.1 km
Bukit Darmo Golf 1.2 km
Poliklinik UWK 1.3 km
Puskesmas Pembantu Pradah Kali Kendal 1.3 km
Puskesmas Pembantu Sono Kwijenan 1.3 km

Surabaya Hr Muhammad

Jalan Mayjen Hr Muhammad 24 Suko Manunggal, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Sauna

A/C

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Sauna

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.5
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport14.0 km

Rooms available at Surabaya Hr Muhammad

Standard Room with Bunk Bed
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed and 1 queen be...
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Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 single beds
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Standard Double Bed
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
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Room Deluxe Superior
...
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    DOUBLE ROOM BUNK BED DOUBLE BED 1 TWIN BED
    ...
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      Double Bed Room (Bunk bed) (No Window)
      ...
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        Superior Room
        ...
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          Single room - Bunk bed
          ...
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            Double Executive
            ...
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              Suite Club
              ...
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                Frequently asked questions

                What time is check-in and check-out at Surabaya Hr Muhammad?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to Surabaya Hr Muhammad?

                Surabaya Hr Muhammad is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Surabaya Hr Muhammad also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Surabaya Hr Muhammad has a car park that's close to the hotel. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

                Is breakfast offered at Surabaya Hr Muhammad?

                Start your mornings right, with the continental and buffet breakfast options offered at Surabaya Hr Muhammad. Asian breakfast is available for guests. There's an additional charge of 57143 IDR for adults and 33000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                What are my dining options at Surabaya Hr Muhammad?

                Surabaya Hr Muhammad features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

                Can special events be hosted at Surabaya Hr Muhammad?

                You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Surabaya Hr Muhammad. Small or intimate events like birthday parties and graduation parties can also be accomodated. Wireless internet service is offered to help your event go smoothly.

                Can business events be hosted at Surabaya Hr Muhammad?

                On-site venues and convenient event services make Surabaya Hr Muhammad an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

                What is the smoking policy at Surabaya Hr Muhammad?

                Surabaya Hr Muhammad is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

                What restaurants are nearby Surabaya Hr Muhammad?

                Surabaya Hr Muhammad’s neighborhood is Dukuh Pakis which includes popular restaurants such as Briosse Bistro, Chamas Brazilian Churrascaria and 209 Dining.

                What popular shopping places are close to Surabaya Hr Muhammad?

                Surabaya Hr Muhammad is located in Dukuh Pakis area which features shopping places such as Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

                What are popular attractions near Surabaya Hr Muhammad?

                Surabaya Hr Muhammad’s location in the Dukuh Pakis neighborhood makes it close to famous attractions including Waterpark, Kidcity and GoBounce.

                What popular natural sightseeing spots are close to Surabaya Hr Muhammad?

                Surabaya Hr Muhammad’s nearby natural sights include Class5 climbing, Deer park and Catfish fishing spot located in the same Dukuh Pakis area.

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                Explore the neighborhood

                What people love about Surabaya Hr Muhammad

                • 10

                  Exceptional

                  "Great hotel with value of money"

                  Vivi

                  |

                  December 23, 2019

                • 8.4

                  Excellent
                  Location

                  "Great place, great location and good design."

                  ronny

                  |

                  December 9, 2019

                • 10

                  Exceptional

                  "Nice hotel at west surabaya."

                  Natalie

                  |

                  November 28, 2019

                Property ranking|Compared to 792 Surabaya properties
                See all rankings
                Location score
                8.6/10
                Value for money score
                8.5/10
                Cleanliness score
                8.3/10
                Service score
                8.4/10
                Better than
                86
                %
                of Surabaya properties
                Better than
                85
                %
                of Surabaya properties
                Better than
                85
                %
                of Surabaya properties
                Better than
                84
                %
                of Surabaya properties
                Overall rating:

                8.2

                Excellent
                378 reviews
                Cleanliness
                8.3
                Facilities
                7.3
                Location
                8.6
                Read all reviews >
                What travelers say they love:
                Parking space for car is awesome.
                Andrias from Indonesia
                Family with young children
                More about Surabaya Hr Muhammad

                More about Surabaya Hr Muhammad

                Surabaya Hr Muhammad

                Surabaya Hr Muhammad is a distinct addition to Surabaya and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Surabaya Hr Muhammad.
                Surabaya Hr Muhammad provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya.
                If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
                Feel right at home during your stay at Surabaya Hr Muhammad. Some rooms at Surabaya Hr Muhammad are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.


                Dining and things to do

                Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Surabaya Hr Muhammad. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Surabaya Hr Muhammad which has a selection of halal options.
                Never let a day go wasted when you're at Surabaya Hr Muhammad with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, spa and sauna.


                Around the property

                Surabaya Hr Muhammad provides an excellent base for exploring the sights of Surabaya in-depth. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 5.2 km away.


                Reasons to stay here

                This hotel beats 84% of accommodations in the city on value for money.
                This accommodation is highly recommended for its location, scoring higher than 85% of other options in the city.
                This accommodation is highly rated for its staff and service, beating 85% of competition within the city.

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                Amenities and facilities
                Very good
                Facilities

                7.3

                Most talked about facilities

                Housekeeping

                13 mentions

                Breakfast

                8 mentions

                Internet

                3 mentions

                Food & Dining

                2 mentions

                Languages spoken

                • English
                • Indonesian

                Accessibility

                • Wheelchair accessible

                Internet access

                • Complimentary WIFi in all rooms
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Massage
                • Sauna
                • Spa

                Dining, drinking, and snacking

                • Coffee shop
                • Restaurant [halal]
                • Restaurants
                • Room service

                Services and conveniences

                • Concierge
                • Daily cleaning
                • Disabled facilities
                • Dry cleaning
                • Elevator
                • Laundry service
                • Luggage storage
                • Smoking area

                Access

                • Check-in/out [express]
                • Check-in [24-hour]
                • Front desk [24-hour]
                • Pets allowed
                • Security [24-hour]

                Getting around

                • Car park [free of charge]
                • Car park [nearby]
                • Rental car
                • Shuttle service
                • Taxi service
                • Transport to airport
                • Valet parking

                Available in all rooms

                • A/C
                • Complimentary drinking water
                • Mirror
                • Non-smoking
                • Phone
                • Satellite/cable channels
                • Shower
                • Smoke alarm
                • Smoking allowed
                • Towels
                • Wake up call
                • Wi-Fi [complimentary]
                Food and dining
                Breakfast options
                • American
                • Asian
                • Halal
                Location
                Jalan Mayjen Hr Muhammad 24 Suko Manunggal, Dukuh Pakis, Surabaya, Indonesia, 60189
                Excellent
                Location

                8.6

                Airports

                • Juanda International Airport (SUB)
                  14.0 km
                • Abdul Rachman Saleh Airport (MLG)
                  72.3 km

                Public transportation

                • Tandes
                  3.5 km
                • Wonokromo Railway Station
                  4.5 km

                Hospital or clinic

                • Klinik Abdi Mulia
                  220 m

                Shopping

                • Tunjungan Plaza
                  5.2 km

                Cash withdrawal

                • ATM
                  230 m
                What's nearby

                Popular landmarks

                • Surabaya Town Square
                  3.5 km
                • Surabaya's Zoo
                  4.3 km
                • Bungkul Park
                  4.5 km
                • Tunjungan Plaza
                  5.2 km
                • Monkasel (Submarine Monument)
                  5.6 km
                • Masjid Nasional Al Akbar Surabaya
                  5.7 km
                • Tugu Pahlawan
                  6.2 km
                • Sampoerna Museum
                  7.3 km
                • Suramadu National Bridge
                  7.4 km
                • Pakuwon Food Festival
                  11.4 km

                Nearby landmarks

                • Klinik Abdi Mulia
                  220 m
                • Family Dental Care
                  540 m
                • Golden City Mall
                  860 m
                • Andhika Badminton Court
                  920 m
                • Posyandu Cempaka II
                  1.0 km
                • Consulate of Belgium
                  1.1 km
                • Bukit Darmo Golf
                  1.2 km
                • Poliklinik UWK
                  1.3 km
                • Puskesmas Pembantu Pradah Kali Kendal
                  1.3 km
                • Puskesmas Pembantu Sono Kwijenan
                  1.3 km
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds vary by room. Please check each room's capacity for details.

                All children are welcome.

                Children 0-11 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 12 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • Baby cot is not available at the property.
                • Extra bed is not available at this property.
                • When booking 6 or more rooms, special policies may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from14:00
                • Check-out until12:00

                Extras

                • Breakfast charge (unless included in room price)57143 IDR

                The property

                • Number of restaurants1
                • Number of rooms 148

                Reviews of Surabaya Hr Muhammad from real guests

                Provided by verified guests of Agoda
                8.2
                /
                10
                Cleanliness8.3
                Facilities7.3
                Location8.6
                Service8.4
                Value for money8.5
                High score for Surabaya
                Rating
                9+ Exceptional (40)
                8-9 Excellent (19)
                7-8 Very Good (43)
                6-7 Good (10)
                <6 Below Expectation (14)
                Time of the year
                Mar - May (25)
                Jun - Aug (30)
                Sep - Nov (45)
                Dec - Feb (26)
                All guests (378)
                All room types
                All languages

                Show reviews that mention 

                Showing 126 verified guest comments
                12345
                10.0
                Exceptional
                Gabriella from Indonesia
                Solo traveler
                Standard Twin Room
                Stayed 3 nights in April 2018

                Value for money!”

                I'd say with the price I paid I got much more than that. This is a budget hotel, but I loved every minute I spent there. The room is a bit small but they really made it comfortable, the breakfast was great, staff was great and very helpful, location is superb. 5 stars, thank you so much Ibis Budget HR Muhammad!

                Reviewed April 15, 2018

                See room deals

                Dear Ibu Gabriella, Thank you for sharing your experience during your stay in ibis budget Surabaya HR Muhammad. We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Hendri Setiawan General Manager

                Responded April 21, 2018
                Surabaya Hr Muhammad
                9.2
                Exceptional
                Ruth from Indonesia
                Business traveler
                Standard Double Bed
                Stayed 1 night in April 2018

                Value for money”

                This hotel has been my ‘go-to’ hotel everytime I go to Surabaya. It’s a perfect business hotel. Breakfast options have significantly improved compared to the earlier times when it just opened. Recommended place to stay for business travelers.

                Reviewed April 23, 2018

                See room deals

                Dear Mr Ruth, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Hendri Setiawan General Manager

                Responded April 28, 2018
                Surabaya Hr Muhammad
                10.0
                Exceptional
                jeffry from Indonesia
                Couple
                Standard Twin Room
                Stayed 3 nights in October 2018

                i loved it ”

                this is the fist time i stayed at ibis budget surabaya, the room is small but clean, the staff very polite, the breakfast is ok, the resto "warung pati" is cheap and delicious....... i loved it

                Reviewed October 17, 2018

                See room deals

                Dear Mr. Jeffry, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

                Responded October 25, 2018
                Surabaya Hr Muhammad
                9.6
                Exceptional
                Nio
                Solo traveler
                Standard Twin Room
                Stayed 3 nights in October 2018

                Great comfort for a budget traveller”

                Honestly didn't expect much, the room was tiny yet space-efficient. But let's talk about the bed, they advertised it in the lobby, elevator, room halls how they can provide comfortable sleep. They are not kidding, I had some of the best sleeps in my 3 days stay. So good that my snore woke me up, and the bed absorbed my soul again within seconds. Excellent stay, excellent price for comfort!

                Reviewed October 21, 2018

                See room deals

                Dear Mr. Nio, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. Our bed is standardized of Ibis Family We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand Sincerely, Indra Wibowo General Manager

                Responded October 25, 2018
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Natalie from Indonesia
                Business traveler
                Standard Twin Room
                Stayed 1 night in November 2019

                nice hotel ”

                nice hotel at west surabaya. near pakuwon mall

                Reviewed November 28, 2019

                See room deals

                Dear Ms Natalie, We very much appreciate your comments regarding your stay at Ibis Budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

                Responded November 29, 2019
                Surabaya Hr Muhammad
                10.0
                Exceptional
                anita from Indonesia
                Group
                Standard Double Room with Bunk Bed
                Stayed 1 night in July 2017

                Exceptional”

                Strategies location with juanda airport on surabaya city

                Reviewed August 04, 2017

                See room deals

                Dear Mrs Anita, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded February 11, 2018
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Abigail from Philippines
                Couple
                Standard Double Bed
                Stayed 2 nights in November 2017

                They made us feel at home”

                Our stay in Ibis Budget has been wonderful. The room was clean and their breakfast is good. Their service is exceptional. Kudos to Ms Ika and Mr Hendra for making us feel at home. They assisted us beyond their duties as hotel staff and for that we are grateful. One of the best hotels service we have ever experienced.

                Reviewed November 26, 2017

                See room deals

                Dear Mrs Abagail, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded February 11, 2018
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Ruth from Indonesia
                Business traveler
                Standard Double Bed
                Stayed 1 night in May 2017

                Great value”

                The location is very convenient for me, as it is close to my meeting place. Not only it is value for money, it has better facilities compared to other hotels of the same category. The hotel provided snacks in the room.

                Reviewed May 21, 2017

                See room deals

                Dear Mrs. Ruth, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded September 15, 2017
                Surabaya Hr Muhammad
                8.4
                Excellent
                YII from Malaysia
                Group
                Standard Double Bed
                Stayed 1 night in October 2017

                Budget Iblis value for money”

                The hotel looked new, room is good, clean and big (corner room), location is not so strategic as kinda hard to find food around there. But, its not a problem for us as we stay for one night only. Staff is friendly and tell us in details where are the restaurant around the hotel, and the check-in process is fast.

                Reviewed October 15, 2017

                See room deals

                Dear Mr/s Yii, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded February 11, 2018
                Surabaya Hr Muhammad
                9.6
                Exceptional
                Nio
                Business traveler
                Standard Double Bed
                Stayed 3 nights in April 2019

                1st choice to stay in Surabaya”

                for the budget, and the facilities, this hotel has been excellent, and never disappointed me so far. this is my 3rd or 4th stay, and honestly, i don't know if i'll stay at a different hotel. The checkout/in process is fast, staffs are friendly

                Reviewed April 08, 2019

                See room deals

                Dear Mr Nio, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

                Responded July 04, 2019
                Surabaya Hr Muhammad
                7.6
                Very good
                The from Indonesia
                Solo traveler
                Standard Double Bed
                Stayed 1 night in August 2018

                Ok for a no frills hotel”

                Room was small alright, as per budget hotel, they all do. Towel's size is inadequate, or i could say, not regular size, so it's not big / large enough to cover adults, maybe they are using child's towel. This they have to take a look in this, it will not cost them much actually. Breakfast, was below standard, so dont expect varieties. Lobby was however located on the 6th floor, so drop off location straight in the restaurant, and 6th floor above are all the location of the rooms. Location was good, you could take a direct access to the highway to the airport, that last for around 35-45 minutes.

                Reviewed August 14, 2018

                See room deals

                Dear Mr/s. The, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand Sincerely, Indra Wibowo General Manager

                Responded August 18, 2018
                Surabaya Hr Muhammad
                7.2
                Very good
                Michael from Indonesia
                Solo traveler
                Standard Double Bed
                Stayed 1 night in February 2018

                budget hotel”

                budget hotel if you want to be close to a big mall while transiting in surabaya. overall clean

                Reviewed February 08, 2018

                See room deals

                Dear Mr Michael, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded February 11, 2018
                Surabaya Hr Muhammad
                8.0
                Excellent
                sherly from Indonesia
                Business traveler
                Standard Twin Room
                Stayed 3 nights in February 2018

                Hotel with great location in west surabaya”

                Hotel with great location in west surabaya

                Reviewed February 09, 2018

                See room deals

                Dear Mrs Sherly, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

                Responded February 11, 2018
                Surabaya Hr Muhammad
                8.0
                Excellent
                Peter from Australia
                Couple
                Standard Double Bed
                Stayed 2 nights in October 2019

                Just like home”

                Very good choice when staying in Surabaya.

                Reviewed November 02, 2019

                See room deals

                Dear Mr Peter, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

                Responded November 04, 2019
                Surabaya Hr Muhammad
                8.0
                Excellent
                SHERLY from Indonesia
                Solo traveler
                Standard Double Bed
                Stayed 1 night in August 2018

                Perfect for budget hotel”

                Room was compact but its really useful for one person. Toilet was clean but not with floor near bed and corner around TV. Aircon perfect. Well I can say this hotel is good for solo traveler who just need a room for sleep at night plus its quiet

                Reviewed August 12, 2018

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                Dear Ms. Sherly, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

                Responded August 18, 2018
                Surabaya Hr Muhammad
                8.4
                Excellent
                Samto from Indonesia
                Solo traveler
                Standard Room
                Stayed 4 nights in June 2019

                Excellent value”

                If you are staying alone, choose the single bed not the double bed, it is too small. They have a smoking and non-smoking room, and the view from the room is perfect. Location is ok, to the airport is only 30 minutes. Breakfast consist of Indonesian culinar which is good for my taste and they change it daily. They have white bread served too.

                Reviewed June 19, 2019

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                Dear Mr Samto, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

                Responded July 04, 2019
                Surabaya Hr Muhammad
                8.0
                Excellent
                Peter from Australia
                Couple
                Standard Double Bed
                Stayed 2 nights in November 2019

                A Streamlined Home”

                Its got everything you need, for a price that makes it great value. It’s even enjoyable! However, the towels are getting a bit ragged and threadbare. It would be nice to have some new ones.

                Reviewed November 06, 2019

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                Dear Mr Peter, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Budi Setiawan Hotel Manager

                Responded November 08, 2019
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Mohamad from Malaysia
                Solo traveler
                Standard Double Bed
                Stayed 2 nights in October 2018

                Good Location, good food”

                Book a room and it was good. Food from Waroeng Pati so good. Highly recommended. And, what is that green light in the middle of mirror? I'm curious. LOL

                Reviewed October 18, 2018

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                Dear Mr. Mohamad, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. So happy to read your review on your experience stay. Great to hear that you were satisfied with our service and quality levels in all area, thank you for mentioning that we could exceed on your expectation, The green light in the middle of mirror is a lamp for the mirror you just touch the green light. We truly love it, when our guests are fully satisfied, this makes us happy too. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand We look very much forward to having you here with us again soon. Sincerely, Indra Wibowo General Manager

                Responded October 25, 2018
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Vina from Indonesia
                Business traveler
                Standard Twin Room
                Stayed 1 night in November 2019

                Affordable & comfy ”

                Clean room, best location 10-15 minutes from Pakuwon Mall and Ciputra World. Very helpful staffs,no deposit needed and they have quite tasty breakfast.

                Reviewed November 18, 2019

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                Dear Ms Vina, We very much appreciate your comments regarding your stay at Ibis Budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

                Responded November 21, 2019
                Surabaya Hr Muhammad
                10.0
                Exceptional
                Andrias from Indonesia
                Family with young children
                Standard Room with Bunk Bed
                Stayed 1 night in July 2019

                Love it”

                Good hotel. Good location. Staff is very friendly. Parking space for car is awesome.

                Reviewed July 24, 2019

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                Dear Mr Andrias, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Budi Setiawan Hotel Manager

                Responded July 26, 2019
                Surabaya Hr Muhammad
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