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Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport
Ibis Budget Surabaya Airport

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8

Excellent

570 reviews

570 reviews

Housekeeping43
Breakfast10
View6

Nice hotel to get rest to catch early flight

Julius
- Apr 30, 2022
See map

8.9

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Masjid Nasional Al Akbar Surabaya 9.7 km
Surabaya's Zoo 10.7 km
Bungkul Park 11.1 km
Pakuwon Food Festival 11.2 km
Surabaya Town Square 11.4 km
Monkasel (Submarine Monument) 12.5 km
Tunjungan Plaza 13.7 km
Suramadu National Bridge 14.8 km
Tugu Pahlawan 15.6 km
Sampoerna Museum 17.3 km
Nearby landmarks
Juanda International Airport 860 m
Kantor Air Asia 1.5 km
GKP Juanda 3.2 km
Politeknik Pelayaran Surabaya 3.3 km
BP2LP Gunung Anyar 3.6 km
Almira Medika 3.6 km
Rumah Sakit Bersalin 3.7 km
Lapangan Albatros 3.7 km
Apo Tropodo mini park 3.8 km
Rumah Sakit Mitra Keluarga 4.0 km

Ibis Budget Surabaya Airport

Terminal Bandara International Juanda Jl Ir Juanda No 1 Sedati Sidoarjo, Waru, Surabaya, Indonesia, 61253 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Waru part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Car park

Sauna

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.8
Distance to city center37 km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport860 m

Rooms available at Ibis Budget Surabaya Airport

Standard Queen Room Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Standard Bunk Bed
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 bunk bed
Enter dates to see prices
1 Queen Bed, River View
...
  • Room size: 12 m²/129 ft²
  • Park view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
Double Queen Bed Non Smoking
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      FOR NON-SMOKERS
      ...
        Enter dates to see prices
        标准房,配备 2 张单人床
        ...
          Enter dates to see prices
          Suite
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Ibis Budget Surabaya Airport?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Ibis Budget Surabaya Airport also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ibis Budget Surabaya Airport has a car park available for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Ibis Budget Surabaya Airport?

            Wake up to a great buffet breakfast at Ibis Budget Surabaya Airport. Asian breakfast is available for guests. There's an additional charge of 65000 IDR for adults and 65000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            Can business events be hosted at Ibis Budget Surabaya Airport?

            On-site venues and convenient event services make Ibis Budget Surabaya Airport an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

            What is the smoking policy at Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest airport to Ibis Budget Surabaya Airport?

            The closest airport to Ibis Budget Surabaya Airport is Juanda International Airport, 850 m away.

            What restaurants are nearby Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport’s neighborhood is Waru which includes popular restaurants such as Foodcourt Bandara Juanda, Tous les jours and Rujak Cingur Bu Nur.

            What popular shopping places are close to Ibis Budget Surabaya Airport?

            Located in the Waru area, Ibis Budget Surabaya Airport is close to great shopping choices like Galeri Batik Jawa Timur.

            What are popular attractions near Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport is located in Waru area, which is famous for attractions such as Merbabu Family Park, Lapangan Albatros and Apo Tropodo mini park.

            What popular natural sightseeing spots are close to Ibis Budget Surabaya Airport?

            Ibis Budget Surabaya Airport is located within Waru, which makes it conveniently close to natural sights including GKP Juanda, Hutan Rewwin and Bundaran Waru.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Ibis Budget Surabaya Airport

            • 8.8

              Excellent

              "Nice hotel to get rest to catch early flight"

              Julius

              |

              April 30, 2022

            • 7.2

              Very good
              Cleanliness

              "Nice and clean and extremely convenient for 0500 departure."

              Remigius

              |

              December 22, 2021

            • 10

              Exceptional
              Staff 

              "The staff are friendly too."

              Sarasih

              |

              September 8, 2021

            Overall rating:

            8

            Excellent
            570 reviews
            Cleanliness
            8.1
            Facilities
            7.2
            Location
            8.9
            Read all reviews >
            What travelers say they love:
            Rooms are very clean even for transit time.
            Linda from Indonesia
            Business traveler
            More about Ibis Budget Surabaya Airport

            More about Ibis Budget Surabaya Airport

            Ibis Budget Surabaya Airport

            Take everything available in Surabaya with a comfort stay at Ibis Budget Surabaya Airport.
            Ibis Budget Surabaya Airport offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya.
            If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
            For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
            Equipped with handy amenities, guestrooms at Ibis Budget Surabaya Airport guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water in some rooms for when you feel like it is needed.
            It's good to know that toiletries and towels are provided in some guest bathrooms.


            Dining and things to do

            Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Ibis Budget Surabaya Airport. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Ibis Budget Surabaya Airport is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
            A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Ibis Budget Surabaya Airport has vending machines that provide round-the-clock refreshment, at low cost.
            Recreational facilities at Ibis Budget Surabaya Airport are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, spa and sauna. Have some easy fun without traveling far, while playing ping-pong table at Ibis Budget Surabaya Airport. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
            Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


            Around the property

            One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 13.6 km away.

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            Amenities and facilities
            Very good
            Facilities

            7.2

            Most talked about facilities

            Housekeeping

            12 mentions

            Breakfast

            10 mentions

            Internet

            2 mentions

            Taxi

            2 mentions

            Languages spoken

            • English
            • Indonesian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Billiards
            • Game room
            • Garden
            • Karaoke
            • Massage
            • On-site entertainment
            • Sauna
            • Spa
            • Table tennis
            • Ticket services
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]
            • Vending machine

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Gift/souvenir shop
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area

            For the kids

            • Babysitting service
            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Airport transfer
            • Car park [on-site]
            • Car power charging station
            • Rental car
            • Shuttle service
            • Taxi service

            Available in all rooms

            • Air conditioning
            • Closet
            • Desk
            • Free bottled water
            • Free welcome drink
            • Linens
            • Mirror
            • Non-smoking
            • Satellite/cable channels
            • Shower
            • Slippers
            • Smoke detector
            • Telephone
            • Toiletries
            • Towels
            • Wake-up service
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Buffet
            Restaurants on site

            Garden Cafe

            • Cuisine: Indonesian
            • Menu: Buffet

            Coffee Garden and Karaoke

            • Cuisine: Indonesian
            • Menu: Buffet
            Location
            Terminal Bandara International Juanda Jl Ir Juanda No 1 Sedati Sidoarjo, Waru, Surabaya, Indonesia, 61253
            Excellent
            Location

            8.9

            Airports

            • Juanda International Airport (SUB)
              860 m
            • Abdul Rachman Saleh Airport (MLG)
              63.2 km

            Public transportation

            • Halte Sawotratap
              7.2 km
            • Gedangan
              7.4 km

            Hospital or clinic

            • Almira Medika
              3.6 km

            Shopping

            • Royal Plaza Surabaya
              9.8 km

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Masjid Nasional Al Akbar Surabaya
              9.7 km
            • Surabaya's Zoo
              10.7 km
            • Bungkul Park
              11.1 km
            • Pakuwon Food Festival
              11.2 km
            • Surabaya Town Square
              11.4 km
            • Monkasel (Submarine Monument)
              12.5 km
            • Tunjungan Plaza
              13.7 km
            • Suramadu National Bridge
              14.8 km
            • Tugu Pahlawan
              15.6 km
            • Sampoerna Museum
              17.3 km

            Nearby landmarks

            • Juanda International Airport
              860 m
            • Kantor Air Asia
              1.5 km
            • GKP Juanda
              3.2 km
            • Politeknik Pelayaran Surabaya
              3.3 km
            • BP2LP Gunung Anyar
              3.6 km
            • Almira Medika
              3.6 km
            • Rumah Sakit Bersalin
              3.7 km
            • Lapangan Albatros
              3.7 km
            • Apo Tropodo mini park
              3.8 km
            • Rumah Sakit Mitra Keluarga
              4.0 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-11 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out from00:00
            • Check-out until12:00

            Getting around

            • Distance from city center37 km

            Extras

            • Breakfast charge (unless included in room price)65000 IDR

            The property

            • Non-smoking rooms/floorsno
            • Number of floors1
            • Number of restaurants1
            • Number of rooms 139
            Property announcements

            Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

            In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

            The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

            Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

            Reviews of Ibis Budget Surabaya Airport from real guests

            Provided by verified guests of Agoda
            8.0
            /
            10
            Cleanliness8.1
            Facilities7.2
            Location8.9
            Service8.0
            Value for money7.8
            High score for Surabaya
            Rating
            9+ Exceptional (61)
            8-9 Excellent (47)
            7-8 Very Good (54)
            6-7 Good (20)
            <6 Below Expectation (35)
            Time of the year
            Mar - May (58)
            Jun - Aug (44)
            Sep - Nov (56)
            Dec - Feb (59)
            All guests (570)
            All room types
            All languages

            Show reviews that mention 

            Showing 217 verified guest comments
            12345
            10.0
            Exceptional
            Aileen from Indonesia
            Business traveler
            Standard Twin Room
            Stayed 1 night in September 2019

            Few steps from the check-in counter”

            I usually book a room in this hotel when I have an early flight out of Surabaya. It is right in Juanda Domestic Airport. The bed is comfortable. I got it so much cheaper than the other apps, thanks to Agoda's promo.

            Reviewed September 10, 2019

            See room deals

            Dear Mr/s Aileen We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

            Responded September 14, 2019
            Ibis Budget Surabaya Airport
            8.4
            Excellent
            suwarni from Indonesia
            Group
            Standard Twin Room
            Stayed 1 night in June 2017

            the Hotel is in the airport”

            because of our flight is on 06:00 AM in the morning, so we decide to stay at Ibis budget Hotel. over all the breakfast is suit for the price and the service is great. The front office staff very helpfull and polite. only the bathroom is too small and no place to hang the cloth.

            Reviewed June 08, 2017

            See room deals

            9.2
            Exceptional
            HAI from Malaysia
            Couple
            Standard Twin Room
            Stayed 1 night in March 2019

            location”

            It is a hotel in the airport, Terminal 1. It has a free shuttle bus right in front of the hotel (downstairs) to Terminal 2 at every 20 minutes. Please take note that the first shuttle bus would only start at 5.20 a.m. If you have to arrive at Terminal 2 earlier, you have to use a taxi. There is no fixed price for the taxi. Need to bargain. I get a taxi for 80,000 rupiah. The driver is very responsible, he gave me a morning call at 4.10a.m. (almost an hour before my booking time). The staff are friendly and helpful. I got a quiet room and got a good night sleep. Will come again next time.

            Reviewed March 29, 2019

            See room deals

            Dear Visitors, We are very grateful for your review of your visit at ibis budget Surabaya Airport. It's great for us to receive positive feedback / feedback. We will inform our team of your comments. We believe that this feedback will be a motivation for all our staff because we strive to continuously improve the quality of our services. Thank you once again for telling us about your experience, and we hope your next visit will be as satisfying as the previous visit. Greetings, Khuswatus Solikhin Hotel Manager

            Responded April 04, 2019
            Ibis Budget Surabaya Airport
            8.8
            Excellent
            Dany from Indonesia
            Family with young children
            1 Queen Bed, River View
            Stayed 1 night in September 2017

            Good place for transit”

            When you need for a place to stay while your flight is delayed or you have to catch a flight in early morning, Ibis is very good choice. We already in airport, so we dont have to take another taxy mode or something

            Reviewed September 21, 2017

            See room deals

            8.8
            Excellent
            EE from Malaysia
            Business traveler
            1 Queen Bed, River View
            Stayed 1 night in October 2017

            Transit hotel”

            Very convenient if you're taking an early flight out from Surabaya as the hotel is located in the airport itself.

            Reviewed July 10, 2018

            See room deals

            Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

            Responded July 19, 2018
            Ibis Budget Surabaya Airport
            10.0
            Exceptional
            Mark from United Kingdom
            Solo traveler
            Standard Bunk Bed
            Stayed 1 night in October 2018

            great for stop over”

            Turn right out of arrivals and can't miss it Has everything you can want : Clean, hotshower, quiet, AC works, internet works . I was using as a stop over to get an early morning onward flight. It is a small room of course but is budget hotel . Transit to terminal 2 is opposite the entrance.

            Reviewed October 25, 2018

            See room deals

            Dear Mr Mark, We are very grateful for your comments regarding your visit at ibis budget Surabaya Airport. It's nice for us to receive positive feedback / responses. We will share your comments with our team. We believe that this feedback will be a motivation for all our staff because we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous visit. Best regards, Khuswatus S. Operation Manager

            Responded October 25, 2018
            Ibis Budget Surabaya Airport
            8.0
            Excellent
            Siwaphong from Thailand
            Couple
            1 Queen Bed, River View
            Stayed 1 night in April 2018

            good for night arrival.”

            the hotel located in Surabaya airport terminal A. which is quite far from terminal B. connected via shuttle bus. nice choice for night flight and morning check out.

            Reviewed April 14, 2018

            See room deals

            Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

            Responded June 12, 2018
            Ibis Budget Surabaya Airport
            9.6
            Exceptional
            Linda from Indonesia
            Business traveler
            Standard Twin Room
            Stayed 1 night in November 2018

            ROOMs are very Clean event for transit time”

            Rooms are very clean even for transit time. I always book with transit rate for transit time when i've my biztrip at Surabaya before boarding time

            Reviewed December 04, 2018

            See room deals

            Dear Linda, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

            Responded December 14, 2018
            Ibis Budget Surabaya Airport
            6.0
            HUI from Malaysia
            Solo traveler
            Standard Queen Room Non-Smoking
            Stayed 1 night in May 2019

            Cheap and Convenient ”

            I arrived at the International Airport, which is TERMINAL 2. I thought i can walk to the hotel as i seen that IBis is located inside the airport. Unfortunately, in fact, this Ibis is located in TERMINAL 1 ( in the domestic airport). AGODA should stated clearly TERMINAL 2 or 1, because we are stranger to Surabaya, we do not know how many airport in Surabaya. So that, in the middle of the night, i have to hire a taxi at RP70,000 to Terminal 1 which is about 9km away from T2.

            Reviewed May 21, 2019

            See room deals

            Dear Valued Guest, We are very grateful for your review regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager

            Responded May 28, 2019
            Ibis Budget Surabaya Airport
            8.4
            Excellent
            Ni from Indonesia
            Business traveler
            1 Queen Bed, River View
            Stayed 1 night in October 2018

            Great room with fair rate.”

            The hotel located inside the airport, great for someone whose waiting for the delayed flight. But it's a little bit tricky when you want to go outside because there's no many option for transportation especially public transportation. The room is clean and tidy, but the electricity were blackout 2 or 3 times. And because the hotel located inside the airport, there are a lot of restaurant down there.

            Reviewed October 17, 2018

            See room deals

            Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Khuswatus Solikhin Operational Manager

            Responded October 17, 2018
            Ibis Budget Surabaya Airport
            9.2
            Exceptional
            christine from Malaysia
            Couple
            Standard Twin Room
            Stayed 1 night in March 2020

            Great domestic airport location”

            Clean, secure, great price, airport shops on doorstep, nice buffet breakfast, room a bit small but for the price no issue, would definitely stay again

            Reviewed March 04, 2020

            See room deals

            Dear Mrs Christine, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

            Responded March 06, 2020
            Ibis Budget Surabaya Airport
            10.0
            Exceptional
            Cain from Hong Kong SAR, China
            Couple
            Standard Queen Room Non-Smoking
            Stayed 1 night in February 2019

            Ibis Budget Surabaya”

            Shuttle bus from terminal 1 to terminal 2 every 15 minutes. Much better than having to brave the traffic In Surabaya early in the morning.

            Reviewed February 11, 2019

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            Dear Valued Guest, We are very grateful for your review regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager

            Responded February 16, 2019
            Ibis Budget Surabaya Airport
            8.8
            Excellent
            Srinatin from Indonesia
            Solo traveler
            Standard Twin Room
            Stayed 1 night in October 2019

            Nice stay ”

            For just a night stay I found was quite nice stay especially within the airport, staff were helpful and friendly, Also there is shuttle bus and hotel car provided to terminal 2 airport that’s make thing easier. Well done 👍

            Reviewed October 25, 2019

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            Dear Valued Guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

            Responded October 29, 2019
            Ibis Budget Surabaya Airport
            8.4
            Excellent
            Tam from Vietnam
            Solo traveler
            1 Queen Bed, River View
            Stayed 1 night in April 2018

            Excellent”

            Room with the view directly to the airport runways so it's kinda fun. Very good place for a transit night at the airport. You got enough shops & restaurants around, free shuttle bus to Terminal 2 just in front of the hotel entrance.

            Reviewed April 09, 2018

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            Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

            Responded June 12, 2018
            Ibis Budget Surabaya Airport
            10.0
            Exceptional
            Steve from Australia
            Couple
            Standard Twin Room
            Stayed 1 night in March 2019

            Good Transit Hotel”

            Great transit hotel. Typical IBIS standard that can always be relied upon.

            Reviewed March 25, 2019

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            Dear Steve, We are very grateful for your review regarding your visit at ibis budget Surabaya Airport. It is great for us to receive positive feedback / feedback. We will notify your comments to our team. We are confident that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you once again for informing us of your experience, and we hope your next visit will be as satisfying as previous visits. Best regards, Khuswatus S. Hotel Manager

            Responded March 27, 2019
            Ibis Budget Surabaya Airport
            8.8
            Excellent
            Han from Singapore
            Couple
            Standard Twin Room
            Stayed 1 night in October 2019

            Best Transit Hotel”

            The hotel just located next to domestic arrival, very convenient to have a good rest. A lot of good food around at arrival hall. Free shuttle bus to International airport just outside the hotel.

            Reviewed October 11, 2019

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            Dear Valued Guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

            Responded October 15, 2019
            Ibis Budget Surabaya Airport
            8.4
            Excellent
            emilia from Indonesia
            Solo traveler
            Standard Twin Room
            Stayed 1 night in January 2019

            Clean, located in terminal 1 ”

            (+) Clean, budget (-) located in terminal 1, limited airport shuttle to terminal 2 no free shuttle at 4 am

            Reviewed January 23, 2019

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            Dear Mrs Emilia, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S. Hotel Manager

            Responded January 25, 2019
            Ibis Budget Surabaya Airport
            6.4
            Good
            Andi from Indonesia
            Couple
            1 Queen Bed, River View
            Stayed 1 night in April 2018

            Good”

            this hotel beside juanda airport surabaya. great for tansit hotel. this hotel is perfect for those who want to stay overnight waiting for the next day flight. but this hotel is far from surabaya city center.

            Reviewed April 11, 2018

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            Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rachmad Suwardi General Manager

            Responded June 12, 2018
            Ibis Budget Surabaya Airport
            7.6
            Very good
            Bondan from Indonesia
            Solo traveler
            Standard Twin Room
            Stayed 1 night in July 2020

            Still in pandemic”

            I wish I was here in better condition. This pandemic do bad effect on this hotel, first it is understaff, cleaness is bit off (there are some used up cups plus small garbage littered in lobby), the room is fine just as I expected, concierge flight check-in is unavailable (due to pandemic). But if you look for hotel that embedded in Juanda Airport that save you time this hotel is right choice.

            Reviewed July 13, 2020

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            Dear Mr Bondan, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. #StaySafe #StayHealthy Sincerely, Khuswatus Solikhin Hotel Manager

            Responded July 17, 2020
            Ibis Budget Surabaya Airport
            8.8
            Excellent
            JOESYL from Philippines
            Group
            Standard Twin Room
            Stayed 1 night in March 2019

            Best transit hotel”

            It located just outside the airport and right in front is the airport shuttle. Super convenient!

            Reviewed April 01, 2019

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            Dear Visitors, We are very grateful for your review of your visit at ibis budget Surabaya Airport. It's great for us to receive positive feedback / feedback. We will inform our team of your comments. We believe that this feedback will be a motivation for all our staff because we strive to continuously improve the quality of our services. Thank you once again for telling us about your experience, and we hope your next visit will be as satisfying as the previous visit. Greetings, Khuswatus Solikhin Hotel Manager

            Responded April 04, 2019
            Ibis Budget Surabaya Airport
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