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Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort
Hyatt Regency Kuantan Resort

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8.8

Excellent

3,326 reviews

3,326 reviews

Beach191
Housekeeping171
View151
See map

9.3

Exceptional

Location rating score

Exceptional location - 0 meters to the beach
Parking
FREE
Popular landmarks
Taman Esplanade 4.5 km
Berjaya Megamall 4.8 km
East Coast Mall 5.1 km
Masjid Sultan Ahmad Shah 5.3 km
Bukit Pelindung Recreational Forest 8.5 km
Sungai Pandan Waterfall 25.3 km
Bukit Gambang Waterpark Resort 37.3 km
Nearby landmarks
Hyatt Pool 40 m
Teruntum Forest Reserve 520 m
Mini Zoo Taman Teruntum 680 m
Taman Terumtum 680 m
Roller Skating Court 710 m
Tanjung Tembeling 1.2 km
Royal Pahang Golf Club 1.2 km
Taman Kejiranan Telok Sisek Car Park 2.3 km
Taman Kejiranan Jalan Telok Sisek 2.3 km

Hyatt Regency Kuantan Resort

Teluk Cempedak, Teluk Cempedak, Kuantan, Malaysia, 25050 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Teluk Cempedak part of Kuantan, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bukit Gambang Waterpark Resort as well as Teluk Cempedak Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and spa on-site.

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Highlights

0 meters to Teluk Cempedak Beach

Front desk [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to COVID-19, Hyatt Regency Kuantan Resort is implementing the latest precautionary steps to care for your wellbeing as we encourage all guests and employees to remain vigilant in spite of the announced SOP relaxations for the safety of all. Face masks are mandatory indoors within the resort premises, and it is optional when outdoors. Physical distancing and MySejahtera check-in measures are no longer required, provided guests’ MySejahtera profile is clear of ‘High Risk’ and ‘Home Surveillance Order’ statuses. As part of the latest international travel requirements, fully vaccinated guests and children aged 12 and below are exempted from pre-departure and on-arrival tests. Guests are advised to be up to date with the latest government regulations when travelling."

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Swimming pool [outdoor]

Luggage storage

Golf course [on-site]

This property is in high demand!

33 travelers have booked today.

Value for money8.5
Location rating9.3
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport17.7 km

Rooms available at Hyatt Regency Kuantan Resort

Regency Executive Suite
...
  • Room size: 85 m²/915 ft²
  • 1 king bed
Enter dates to see prices
1 King Sea View Club
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
2 Twin Sea View Club
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Regency Suite King
...
  • Room size: 91 m²/980 ft²
  • 1 king bed
Enter dates to see prices
1 King Family
...
  • Room size: 68 m²/732 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
1 King Sea View
...
  • Room size: 34 m²/366 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
2 Twin Sea View
...
  • Room size: 34 m²/366 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices
2 Twin Club Access
...
  • Room size: 40 m²/431 ft²
  • 2 single beds
Enter dates to see prices
Club King Room
...
  • Room size: 39 m²/420 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Kuantan Resort?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Kuantan Resort?

For those who wish to drive their own cars, Hyatt Regency Kuantan Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kuantan with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hyatt Regency Kuantan Resort?

Wake up to a great buffet breakfast at Hyatt Regency Kuantan Resort. Western breakfast is available for guests. There's an additional charge of 65 MYR for adults and 33 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hyatt Regency Kuantan Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hyatt Regency Kuantan Resort. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hyatt Regency Kuantan Resort?

On-site venues and convenient event services make Hyatt Regency Kuantan Resort an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 150 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hyatt Regency Kuantan Resort?

Restaurants including Lila Wadi Restaurant, Restaurant Hoi Yin and Loteng, Teluk Cempedak are popular in Hyatt Regency Kuantan Resort’s neighborhood which is known as Teluk Cempedak.

What are popular attractions near Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort’s location in the Teluk Cempedak neighborhood makes it close to famous attractions including Mini Zoo Taman Teruntum, Taman Terumtum and Roller Skating Court.

What popular beaches are close to Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort’s Teluk Cempedak neighborhood also includes Teluk Cempedak Beach.

What popular natural sightseeing spots are close to Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort’s nearby natural sights include Teruntum Forest Reserve, Tanjung Tembeling and Kuantan Recreational Parks located in the same Teluk Cempedak area.

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Explore the neighborhood

What people love about Hyatt Regency Kuantan Resort

  • 10

    Exceptional
    Staff 

    "Good service from the staffs."

    Lee

    |

    October 21, 2022

  • 10

    Exceptional
    Cleanliness

    "The rooms were clean."

    claire

    |

    October 20, 2022

  • 8.8

    Excellent
    Location

    "Good location , value for money."

    Irene

    |

    October 20, 2022

Overall rating:

8.8

Excellent
3,326 reviews
Cleanliness
8.9
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
Nice view and my toddler really loves king size bed
Wan from Malaysia
Family with young children
More about Hyatt Regency Kuantan Resort

More about Hyatt Regency Kuantan Resort

Hyatt Regency Kuantan Resort

Double your vacation fun with access to both the city sights and the ocean when you stay at Hyatt Regency Kuantan Resort, just minutes from the heart of Kuantan. Book a room at Hyatt Regency Kuantan Resort, just 170 m from Teluk Cempedak Beach, and oceanside fun will be an option every day.
All offerings provided by Hyatt Regency Kuantan Resort help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuantan is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hyatt Regency Kuantan Resort.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hyatt Regency Kuantan Resort. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hyatt Regency Kuantan Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hyatt Regency Kuantan Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hyatt Regency Kuantan Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Hyatt Regency Kuantan Resort. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the spa, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
At Hyatt Regency Kuantan Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court, golf course on site and squash court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuantan. Find that special item or souvenir that will commemorate your trip to Kuantan at East Coast Mall located 5.0 km away. Be sure to visit Masjid Sultan Ahmad Shah located 5.2 km away, an item on every checklist of those who travel to Kuantan.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Beach

39 mentions

Swimming Pool

26 mentions

Housekeeping

15 mentions

Breakfast

11 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Outdoor recreational features
  • Spa
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Mirror
Food and dining
Restaurants on site

Kampung

  • Cuisine: Chinese, Indian, Malaysian
  • Menu: Buffet, A-la-carte

Italian Bistro

  • Cuisine: Italian
  • Menu: Buffet

Deli

  • Menu: Buffet
Location
Teluk Cempedak, Teluk Cempedak, Kuantan, Malaysia, 25050
Exceptional
Location

9.3

Airports

  • Sultan Haji Ahmad Shah Airport (KUA)
    17.7 km
  • Kerteh Airport (KTE)
    81.4 km

Public transportation

  • Terminal Sentral Kuantan Bus Station
    10.1 km

Hospital or clinic

  • Kuantan Specialist Hospital
    3.5 km

Shopping

  • East Coast Mall
    5.1 km

Convenience store

  • 7 Eleven
    100 m
What's nearby

Popular landmarks

  • Taman Esplanade
    4.5 km
  • Berjaya Megamall
    4.8 km
  • East Coast Mall
    5.1 km
  • Masjid Sultan Ahmad Shah
    5.3 km
  • Bukit Pelindung Recreational Forest
    8.5 km
  • Sungai Pandan Waterfall
    25.3 km
  • Bukit Gambang Waterpark Resort
    37.3 km

Nearby landmarks

  • Hyatt Pool
    40 m
  • Teruntum Forest Reserve
    520 m
  • Mini Zoo Taman Teruntum
    680 m
  • Taman Terumtum
    680 m
  • Roller Skating Court
    710 m
  • Tanjung Tembeling
    1.2 km
  • Royal Pahang Golf Club
    1.2 km
  • Taman Kejiranan Telok Sisek Car Park
    2.3 km
  • Taman Kejiranan Jalan Telok Sisek
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)65 MYR

The property

  • Number of restaurants3
  • Number of rooms 300
Property announcements

The Regency Club Lounge is currently closed until further notice.

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

In response to COVID-19, Hyatt Regency Kuantan Resort is implementing the latest precautionary steps to care for your wellbeing as we encourage all guests and employees to remain vigilant in spite of the announced SOP relaxations for the safety of all. Face masks are mandatory indoors within the resort premises, and it is optional when outdoors. Physical distancing and MySejahtera check-in measures are no longer required, provided guests’ MySejahtera profile is clear of ‘High Risk’ and ‘Home Surveillance Order’ statuses. As part of the latest international travel requirements, fully vaccinated guests and children aged 12 and below are exempted from pre-departure and on-arrival tests. Guests are advised to be up to date with the latest government regulations when travelling.

Reviews of Hyatt Regency Kuantan Resort from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.9
Facilities8.7
Location9.3
Service9.0
Value for money8.5
High score for Kuantan
Rating
9+ Exceptional (734)
8-9 Excellent (212)
7-8 Very Good (208)
6-7 Good (55)
<6 Below Expectation (75)
Time of the year
Mar - May (250)
Jun - Aug (353)
Sep - Nov (336)
Dec - Feb (345)
All guests (3,326)
All room types
All languages

Show reviews that mention 

Showing 1,284 verified guest comments
12345
10.0
Exceptional
Azlina from Malaysia
Family with young children
1 King Family
Stayed 2 nights in March 2019

Will come here again”

It was a short 3d2n for us. But room (family room) was great, clean, bathroom huge! They had 2 pools, my kids cant get enough. The location of the hotel by the beach is a huge plus for me. Beach was clean. Had dinner one night at the restaurant, and food was really good. This came as a lifesaver after a couple of attempts to find local food that was supposed to be good. Maybe just our bad luck. There are a lot of fastfood restaurants within walking distance and some within just a short drive. Most importantly, we were treated really nicely despite our 1 hour wait for our room to be ready. They were apologetic and we got a box of chocolates and a card! A staff, his name was Lutfi, was very attentive to us and made us feel welcomed. He even waved us goodbye as we reluctantly checked out of the hotel. In fact, all of the staffs were very nice to us. I cant wait to go again.

Reviewed March 31, 2019

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Dear Azlina, Thank you for your warm feedback. We are glad to hear that you are enjoying your current stay with us. We are looking forward to welcome you back to our property. Have a nice day!

Responded April 29, 2019
Hyatt Regency Kuantan Resort
9.6
Exceptional
Sharon from Malaysia
Couple
2 Twin Beds
Stayed 1 night in July 2020

Good clean hotel on the best beach”

First time staying here. We booked a sea view room and they gave us a room in the quiet 3rd block and 5th floor which was perfect as it was away from the crazy shrieking of children playing in the super packed pools. (There are 2 pools, one is supposed to be for adults only but I did not see this being enforced) Since we were not interested to use the pools when the ocean was right in front of us, I didn't bother with this issue. Beware that weekends are SUPER packed... so expect slow service. Oh and the pool towels were not very clean and for all the 4 days I was there, all the pool /beach towels given to me had dirty marks on them. But it smelled clean so it was okay. Room, bed sheets, pillow, towels and floors were clean. They even put a bottle of hand sanitizer and 1 piece of alcohol wipe in the room. Only thing missing were face masks. The room comes with a free mini bar that has 2 packet drinks, 2 soft drinks and 1 pack of KitKat for the whole stay. Shower had no strong water pressure and the temperature yo-yos. Breakfast was okay and they had SOPs where staff served you behind counters and guests were not allowed to handle any serving spoons to avoid spreading germs. Staff were wearing face masks but the 99% of the guests were not which made me feel unsafe staying at the resort. They really should enforced this to avoid any spread of germs and diseases happening. In fact, I would expect Hyatt to ensure the safety of their guests and that includes face masks in all public areas (esp restaurants) in the hotel except the pools. We avoided taking lifts as well and walked up the stairs which was good cardio. I would like to commend the Front Desk staff esp Izrul who made check-in and check-out smooth and easy. I extended another night's stay and Izrul was efficient and helpful in the whole process when there was an error in the booking system. Overall, it's a nice hotel (expensive too) with helpful efficient staff. Facilities are a little worn out al

Reviewed July 20, 2020

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10.0
Exceptional
Francis from Malaysia
Couple
2 Twin Beds
Stayed 1 night in December 2021

Everything is Perfect But Not the promises”

The beach is clean, the hotel is nice and comfortable. Furthermore, location is nearby all the fast food restaurant. Nothing to complaint at all. Just disappointed with the promise they gave me before check-in the hotel. They promise me to arrange a complimentary cake for my honeymoon celebration, but when we check-in the room, we get nothing, the bed is empty. I make a false promise to my wife , end up i bring my wife to secret recipe to have the cake. Is not about the money issue, I can pay the cake money, but please when you promised someone on behalf your company, please do it nicely. Lack of manpower supply is not the excuse to push away your responsibility.

Reviewed December 31, 2021

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10.0
Exceptional
Farique from Malaysia
Couple
1 King Deluxe
Stayed 1 night in November 2021

Great stay”

Short 1 night stay, as otw back to KL from Terengganu. Always enjoyed Hyatt, easy check in/out. Resort well maintained, rooms comfortable as always. Last year September, we stayed here for few days, truly enjoyed our stay, as for now also. Anyway, hotel management need to improve on the swimming pool SOP’s. Guest in the pool wearing t shirt, long pants?? Very full also in the pool/pool area. Other hotels very strict on this. Pls take care as the pandemic is far from over. Overall we still had a great short stay here. Thank you Hyatt team.

Reviewed November 17, 2021

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10.0
Exceptional
Saira from Bahamas
Family with young children
1 King Sea View
Stayed 3 nights in March 2022

EXCELLENT FOOD, BEAUTIFUL RESORT & YUMMY FOOD”

We chose Hyatt to celebrate my mom's 60th birthday. We really had a great time! We would like to thank Sous Chef Badrul and his team for giving us a good time. Sous Chef Badrul definitely made our stay a memorable one, his food was yummylicious and his service was excellent. Very accommodative and was willing to hear us out. The homemade chocolate & the coconut lemon cake was extremely delicious. The resort is so beautiful, the sunset and sunrise was a view to die for. Karthik was always so helpful during tea/dinner time. Zarra made our checking in process lively and was able to give us a beautiful room. Housekeeping was also very friendly. We will definitely re-visit this resort. Definitely a family/child friendly resort. Thank you Sous Chef Badrul and team.

Reviewed March 27, 2022

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10.0
Exceptional
Saira from Bahamas
Family with young children
1 King Bed
Stayed 3 nights in March 2022

Excellent Service, Beautiful Resort & Yummy Food”

We chose Hyatt to celebrate my mom's 60th birthday. We really had a great time! We would like to thank Sous Chef Badrul and his team for giving us a good time. Sous Chef Badrul definitely made our stay a memorable one, his food was yummylicious and his service was excellent. Very accommodative and was willing to hear us out. The homemade chocolate & the coconut lemon cake was extremely delicious. The resort is so beautiful, the sunset and sunrise was a view to die for. Karthik was always so helpful during tea/dinner time. Zarra made our checking in process lively and was able to give us a beautiful room. Housekeeping was also very friendly. We will definitely re-visit this resort. Definitely a family/child friendly resort. Thank you Chef Badrol and team.

Reviewed March 27, 2022

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10.0
Exceptional
Alvin from Malaysia
Family with young children
1 King Deluxe
Stayed 2 nights in March 2022

Living up with Hyatt name”

Excellent staff in assisting for an earlier check-in at around 230pm. Normally it is at 4pm which i had no idea why it has to be so late. Great breakfast spread and as with other review.. the curry mee is very delicious if you can handle some spicy. Miss out on the BBQ grill buffet though. Will definitely try next time. Had some issues when checking out though, there was a food charges which is not mine on the bill after checking through the itemized billing. And it was rectified without much trouble. Maybe the staff can be a little more careful on this part as all we need is just state our room number when ordering food and beverages. Conclusion, it was one of the best resort in kuantan and my son loved it, playing with other kids and im glad all of us really enjoyed. Will definitely return back when i am visiting Kuantan in the future

Reviewed March 15, 2022

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10.0
Exceptional
MOHD from Malaysia
Family with young children
1 King Bed
Stayed 2 nights in October 2020

Great Location & Very Friendly staff”

This is our first time staying here & we were trying to find a good weekend gateway, & we did find a gem at Hyatt Regency: Pros: 1. Great location: fast food (McDonald, KFC, Subway, Starbucks) & eateries outlet, shoplots ie 7-11 are all just outside the Hotel. Clean & nice beach also just outside the hotel 2. Staff are all very friendly, from reception, concierge, kitchen & cafe & housekeepers. Hats off to Chef Nuzol & his staff treating us nicely during our late breakfast on 24th October 3. We got room upgrade, & the deluxe room is quite large 4. There are few complimentary items in the mini bar 5. Vast facilities ie few swimming pools, bar at the pool side, gymnasium etc 6. Easy to get Grab to move around Kuantan area Cons: 1. Many monkeys outside the hotel area 2. Some blocks are quite far from main lobby & breakfast restaurant

Reviewed October 27, 2020

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10.0
Exceptional
mohd from Malaysia
Family with young children
1 King Sea View
Stayed 2 nights in April 2019

Superb vacation so far”

I book for lower ground room but all full.maybe because we're late arrive.but they still provide us first ground room with seaview.the view was so nice and great.i didnt expect to get suprise from hotel which is they already prepare for birthday suprise in our room.really appreciate it and my wife love it.breakfast,got a so many choices of food.sand clean and luckily got 2 pool.so it wont crowded.the only problem is parking lot.a very recomended hotel.sure will visit again

Reviewed May 14, 2019

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10.0
Exceptional
Kamal from Malaysia
Family with young children
2 Twin Sea View
Stayed 2 nights in July 2022

Best stay!”

Loving it so far. Very near to Teluk Cempedak beach & there’s a lot of restaurants nearby too. The staff, Muhammad is very helpful. Other staff were friendly too. The beach is beautiful indeed and very clean. The bfast spread was so so. The room was okay. Just not a fan of tiles hotel room. Should’ve put at least a corner with a carpet cause the floor tend to get so cold. Other than that it was a pleasant stay. Will definitely come back.

Reviewed July 15, 2022

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10.0
Exceptional
Nur from Malaysia
Family with young children
2 Twin Sea View
Stayed 3 nights in January 2022

Perfect holiday!”

Went here for the third time already with my family. Everything was superb. Room was clean 10/10, staff was very helpful 10/10, breakfast was good. Check-in and check-out was super fast, the staff was very efficient. Just that I would like to suggest to have a mirror in the room other than the one in the toilet to make it easier for me to put makeups on hehe. Overall a 10/10, great experience and will definitely come back here again with my family soon :)

Reviewed February 03, 2022

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10.0
Exceptional
ENG from Malaysia
Family with young children
1 King Deluxe
Stayed 2 nights in August 2019

Excellent! Very relaxing stay!”

Like this hotel so much. Perfect location, the beach is in front of the hotel and the beach are very clean. The hotel room is comfortable and the staffs are friendly. Feel so welcome. All the staffs will great us whenever they see us. It’s very convenience, McD, Sushi king, A&W, KFC and starbucks are just walking distance. There are other food stalls too.

Reviewed August 21, 2019

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9.6
Exceptional
Muhd from Malaysia
Solo traveler
1 King Sea View
Stayed 1 night in July 2020

Best Place to Spend in Teluk Chempedak. Amazing Staffs, Great Room, & Best Customer Services”

I arrived around 7pm (late check in). I was welcomed by Natasha. She helped me get into my room in a few minutes and explained everything I need to know. Kudos to Natasha. My room is King sized bed with sea view m, as per my reservation. Room smells nice and clean, fully equipped with all the amnesties and complimentary bar (snacks and drinks are great!). Tv is good and I love the toilet. I only stay for one night. Breakfast spread is great and staffs are super helpful too. They also asked me how my night was. So sad I missed the sunrise. Lol Then i walk on the beach. Not too many peoples around except hotel guests (considering it’s still morning time). The sands are quite rough and the water is not that clear. But you can swim at your own risk. They also have 2 pools with in-pool-bar and musics too. That was nice. I would return again there sometime. Great place to stay

Reviewed July 04, 2020

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10.0
Exceptional
Nur from Malaysia
Couple
2 Twin Beds
Stayed 1 night in March 2021

Excellent hospitality”

The room is spacious and very clean. Staff are friendly from the moment I stepped in with my luggage at the lobby. The food for room service was tasty but some of the breakfast spread like the curry for martabak was too spicy to handle. Other than that the food was tasty. The hotel has the vast open view of the sea and it is within walking distance to Teluk Cempedak and coffee shop.

Reviewed March 24, 2021

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10.0
Exceptional
Shariza from Malaysia
Solo traveler
1 King Sea View
Stayed 1 night in March 2021

Excellent services! Will definitely revisit :)”

Despite the room size, the view is lovely. The highlight is definitely the ultra excellent services, right from the check in, to room services, to breakfast buffet and up until checking out was very pleasant experiences. It feels like i’ve been here so many times & every single staff i spoke to was super friendly & helpful. Honestly, this is only my second time within 3 years span. I’d give extra credit for the breakfast buffet team. Although there’s a new procedures, i was assisted with warmth and feeling wanting to come back to Hyatt Kuantan the soonest. Thank you very much for the great hospitality. Kudos Hyatt Kuantan teams!

Reviewed April 02, 2021

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10.0
Exceptional
Yee from Malaysia
Family with teens
2 Twin Beds
Stayed 1 night in August 2020

Exceptional”

Nice hotel at Teluk Cempedak.. Beach at hotel area is clean even though is consider public. Two swimming pool available.Buffet breakfast no too much choice but during this RMCO times is consider good enough. Minibar provided. Alot of restaurant (starbuck KFC MCD subway secret recipe) just in walking distance. Staff very polite. The only dissatisfied is the check in process, reach hotel at 1.30 pm but received room key at 5.30pm

Reviewed August 14, 2020

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10.0
Exceptional
Aravindran from Malaysia
Couple
1 King Deluxe
Stayed 2 nights in December 2020

Amazing Stay”

You can only justify how amazing the place is when you step into the Resort. No down side picking this place for a beautiful stay. Everything was convenient and having fast-food restaurant such as KFC, McDonald's, Subway and Starbucks 2 minutes walk away from the Resort. Even if it is not a private beach, but it was well maintained by the management that you don't find it too pack with public walking around. Awesome food served. We were lucky to have buffet breakfast served under strict SOP being followed. Great job Hyatt team in keeping us safe throughout our stay. Looking forward to another trip in 2021.

Reviewed January 05, 2021

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10.0
Exceptional
Raja from Malaysia
Couple
1 King Bed
Stayed 1 night in March 2019

Great Place belongs to Great People”

Thank you to Hyatt that already gave us a free upgrade due to our 1st anniversary. We got offered sea view and pool view room. Also we have a special romantic decorations in the room with the roses petals and loving swans. Staff are giving service excellence! Place is clean, warm and cosy. Keep up Hyatt!

Reviewed March 28, 2019

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Dear Raja, Thank you for your warm feedback. We are glad to hear that you are enjoying your current stay with us. We are looking forward to welcome you back to our property. Have a nice day!

Responded April 29, 2019
Hyatt Regency Kuantan Resort
10.0
Exceptional
Naddiana from Malaysia
Family with teens
1 King Family
Stayed 1 night in August 2020

Excellent stay!”

Hyatt Regency Kuantan is a gem. We arrived before check in time around 2 pm and our family room was ready for us to check in. From smooth check in to the lovely environment, clean rooms, professional staffs, beautiful beach, lovely pool and breakfast. We truly enjoyed our stay. Will definitely come back! Thank you Hyatt Regency Kuantan ❤️

Reviewed September 03, 2020

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10.0
Exceptional
Norshahida from Malaysia
Family with young children
1 King Sea View
Stayed 1 night in May 2022

Superb view vacation”

Clean beach. Clean sea water. Clean & big pool. Magnificent scenery from sea view room & wonderful scenery of sea & beach during buffet breakfast. Smooth check in & check out. Improve cleanliness of public toilet near pool. Affordable price if weekdays, very pricey if weekend. Location near Teluk Cempedak attraction & all facility. Will definitely come again

Reviewed May 17, 2022

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