Hotel Utami
Wake up to a magical day and enjoy all that Surabaya offers with a stay at Hotel Utami.
The facilities and services provided by Hotel Utami ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Utami. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.
Dining and things to do
Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Around the property
This is your chance to explore all that Surabaya has to offer. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 13.0 km away.
Reasons to stay here
This hotel's food and dining score higher than 91% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.
Lovely hotel and service with a smile ”
one night we are stay in Utami hotel . we are feel liked to stay in hotel utami for a long time. thank you hotel utami...
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Decent hotel in close proximity to the airport”
utami is a typical middle range asian hotel. we have used the hotel for just one night as a transfer accommodation between our flights. for such purpose the hotel is a good option. i would definitely not like to spend my holiday there but it is a good option for 1 night stay when one has no time to enjoy the luxury of a 5* resort and all you need is a bed for a few hours and a shower. we have taken junior suites but they really are just superior rooms. the beds & showers were clean and of a good standard. i suspect that all the rooms are smoking rooms (it is an indonesian hotel after all) but we did not smell any smoke really. the room that was facing the main road had a bit of problem with the noise from the road. after like 1 a.m. there was a gang riding their motorbikes up and down the road just for fun. if you are sensitive to noise, ask for the room that faces the back yard and you should be fine.
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Affordable and close proximity to the airport”
i was transiting overnight from malang to travel to makassar the next morning. i understand that there are several hotels close to the surabaya airport, but friends and some surabaya locals all recommended me to stay at the utami hotel. it's perfect when you're only in surabaya overnight and catching a flight out of surabaya early the next day. the hotel may seem a bit grim (unless you have no problem with vintage looks), the amenities were very basic, but the staff were friendly and the place was clean and most importantly safe.
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Near Airport”
there's one good point about hotel utami: it is very close to the surabaya airport. honestly, the place is ok for a one night stay, the place was clean.
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Good value with a note”
this is a really good value hotel comparing the price paid and the room size, but the facility is quite poor. close to airport is the main reason for transit travelers or for short visit in south surabaya area. only 1 extremely small elevator and it broke down the day i left, so i have to go down so many stairs. breakfast is typical indonesian, no further comment about that. the lack of curtain shower made all the splashes on the bath floor. just that, and everything else is perfectly fine.
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Great location for overnight travelers ”
the hotel lobby was a chinese architect's vision of a what a greco-roman gold leaf temple would look like if it was in china. only in this case it was surabaya, indonesia. so the . gold decor, pillars and columns, and mirrors were over the top. however, the staff were friendly and spoke english well. the room was large and clean but basic. we had a king size bed which was comfortable. we did ask for a taxi to the airport for our 6 am flight to bali. we had not requested any wake up calls but we did receive a wake up call at 3:30 am and again at 4 am. we were able to hear the mullah's 4 am prayers also. there is a large buffet style breakfast area. we were not able to try it as we left before it opened at 6 am.
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Lovely Hotel”
the hotel was located near by junada air port so it is convenient for catching flights. break fast was good. the room was facing to road. even at mid night there were local boys driving the bikes and making the noise. it was disturbing a lot. even before booking this hotel i saw the same remark. the hotel management should do some thing to stop young boys from bike riding at late night on road. the staff was cooperative. very clean and big hotel, but it is away from city. good for fast access to air port.
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great airport hotel”
I stayed in hotel Utami only a few hours. It's very close to the Surabaya airport so it's quite convenient. Nothing spectacular otherwise
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great location near surabaya airport”
our stay was very short but we like the food we ordered through room service, but there was no kettle provided in the room. Since I have a child 3 years of age who drinks milk, i need hot water to prepare milk. It was made known to us that we have to call the hotel everytime we need hot water, which was very inconvenient for us.
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Better than I expected”
I checked in late (10pm) and checked out early (4am)and the front desk staff were helpful and spoke very good english. The hotel was approx 10 mins from the airport. One thing to be weary about is that the side of the hotel facing the road is very loud. This hotel is on a major road and it seemed like Saturday night is drag racing night. However the rooms on the other side of the hall (my party booked 2 rooms) was quiet and the noise was not a concern. The rooms were also clean. It was a short stay and we did not eat there, so please disregard the F&B and features ratings as it was mandatory to put in.
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OK for stopover”
i arrived after midnight from taiwan and had to travel to malang in the morning so hotel utami was a convenient location for a stopover. the room was clean, the ac worked and the king bed comfortable. however, they only have hot water in the morning but i like to take a shower at night especially have 8 hours traveling. so i took a cold shower which is ok in the indonesia climate. another issue was that i wanted to call home to say i arrived. you cannot call outside from the room and the clerk at the front dest was not even able to figure out how to dial an international number. so i used wifi in their dining area to send an email. there is no wifi or internet in the rooms. the breakfast was ok for my purposes.
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Hotel closer to the hotel”
The only advantage of staying in this hotel is that its very close to the airport. But otherwise it looks like a run down place. I would recommend this only to those who are in desparate need of staying closer to the airport while transiting via Surabaya.
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Good Hotel”
Its a good hotel- value for money. very near the airport. The rooms are cozy and reasonably good. Only one thing was they confirmed me a pickup from the airport and then i was left waiting at the airport. when i checked with the front desk they said that my selection of room type didnt have that service. i was disappointed, but the hotel is so close to the airport that i didnt fret or fume on that.
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Great location, close to the airport”
I chose this hotel because of its location which is not far from the airport, so it's a good choice for those who have to catch an early flight. The room is quite spacious and the king size bed looks good. They also serve an early breakfast. My friends and I had breakfast just before we left at 5 am. The cons: The mattres is hard, not very comfortable. The AC is not cool enough for the hot climate of Surabaya, even if the temperature shows it is 16 C.
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Close to Surabaya Airport”
Stayed here for 1 night because flew into Surabaya late at night. Got bus next morning to Probolingo. Its close to airport which is good. Hotel is nice but out-dated...very old style furniture and golden picture frames. Breakfast in the morning was certainly Indonesian....rice etc. Tea and coffee were so sweet and like cough syrup! Didnt enjoy breakfast too much...but would stay here again because of location. Also reception staff very helpful and polite:)
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Great location”
I stay only a night because I have to catch early flight from Surabaya. The hotel is big and clean and also friendly staff.
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Nice value”
Best price for 3 star hotel, i was stay for 2 nights back from dubai n transit in this hotel, clean n but bit noice coz on that time there is meeting group, average bfast for indonesian taste, the location is near airport,,,,,,problem is to find the big shoping.....
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Nice hotel and friendly staff”
A nice pleasant hotel. The room is spacious. Should we want to make any changes to the booking, the front desk is ready to assist. The hotel crew are friendly and helpful. However, it will better if the hotel can add tea/coffee making facilities to the room facilities provided.
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Hotel nearest by Surabaya International Airport”
I stay for a business visit to SUrabaya. The hotel is the nearest location to the International airport.
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Convenient to the airport”
clean, basic accommodation. staff was helpful and spoke english fairly well. not much else around this hotel, so i would only stay here just prior to flying out from the airport. it would be nice if the room had a minibar refrigerator. even if it was empty, it would be nice to store food/drinks that people brought. breakfast starts very early. nothing special about breakfast, but ti was nice to have a bite to eat prior to going to the airport at 5 a.m.
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