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Hotel Stella
Hotel Stella
Hotel Stella
Hotel Stella
Hotel Stella
Hotel Stella
Hotel Stella

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7.4

Very good

1,102 reviews

1,102 reviews

Housekeeping33
Shops4
Internet3
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Rizal Memorial Library and Museum

220 m

Popular landmarks
Ayala Center

1.6 km

Colon Street

2.1 km

Yap Sandiego Ancestral House

2.1 km

Casa Gorordo Museum

2.1 km

Taoist Temple

2.3 km

Closest landmarks
Cebu Doctor's Hospital

130 m

Mercury Drugstore

160 m

Mega Value Drug Store

190 m

Doctor's Choice Pharmacy

210 m

Stanford Laboratory

210 m

Hotel Stella

Don Gil Garcia Street, Capitol Site, Cebu City, Cebu, Philippines, 6000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Located in heart of Cebu

Front desk [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Contactless check-in/out

Spa

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money7.6
Location rating7.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.8 km

Rooms available at Hotel Stella

Very good
Room comfort & quality

7.5

Deluxe
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 2 single beds
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Superior
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Family
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 double bed and 1 single b...
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Premier Quadruple Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 2 double beds
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Family Room(1 Queen Bed and 1 Twin Bed)
...
  • Room size: 25 m²/269 ft²
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Room #35390927
...
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    Room standard
    ...
    • Shower
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    Room Assigned on Arrival
    ...
    • Shower
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    Room Deluxe Executive
    ...
      Enter dates to see prices
      Room #35390909
      ...
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        Frequently asked questions

        What time is check-in and check-out at Hotel Stella?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hotel Stella?

        For those who wish to drive their own cars, Hotel Stella has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Hotel Stella?

        Wake up to a great à la carte breakfast at Hotel Stella. Western breakfast is available for guests. There's an additional charge of 157 PHP for adults and 142 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Hotel Stella?

        Hotel Stella features an on-site restaurant for your dining convenience.

        What is the smoking policy at Hotel Stella?

        Hotel Stella does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Hotel Stella?

        Cebu South Bus Terminal is the closest train, metro, or bus station, about 1.7 km away from Hotel Stella.

        What restaurants are nearby Hotel Stella?

        Hotel Stella is located in Cebu City, famous for good restaurants such as Backstory, Yakski Barbecue and Isidra Comfort Cantina.

        What popular shopping places are close to Hotel Stella?

        Hotel Stella is located in Cebu City area which features shopping places such as SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

        What are popular attractions near Hotel Stella?

        Guests at Hotel Stella can easily visit Basilica De Sto. Nino, Magellan's Cross and Taoist Temple located in the Cebu City area.

        What popular natural sightseeing spots are close to Hotel Stella?

        Hotel Stella is located in the Cebu City area, which is famous for natural sightseeing destinations such as Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

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        See map

        Explore the neighborhood

        What people love about Hotel Stella

        • 10

          Exceptional

          "Hotel stella is the best hotel"

          MERIAM

          |

          August 27, 2022

        • 9.2

          Exceptional
          Cleanliness

          "Clean and cool rooms."

          Rogelin

          |

          August 2, 2022

        • 10

          Exceptional
          Cleanliness

          "Great accomodation, clean room and fast wifi"

          Angelika

          |

          July 18, 2022

        Property ranking|Compared to 1,958 Cebu properties
        See all rankings
        Room comfort score
        7.5/10
        Room size
        22 sqm.
        Location score
        7.9/10
        Value for money score
        7.6/10
        Better than
        93
        %
        of Cebu properties
        Bigger than
        89
        %
        of Cebu properties
        Better than
        82
        %
        of Cebu properties
        Better than
        79
        %
        of Cebu properties
        Overall rating:

        7.4

        Very good
        1,102 reviews
        Cleanliness
        7.4
        Facilities
        6.6
        Location
        7.9
        Read all reviews >
        What travelers say they love:
        Our room was clean and they have a value for money.
        Gaile from Philippines
        Couple
        More about Hotel Stella

        More about Hotel Stella

        Hotel Stella

        You'll love the exceptional convenience during your stay at Hotel Stella, located right in the heart of the city center, with an easy access to everything in Cebu. The true local flavors and culture of Cebu are yours with a stay at Hotel Stella, located just 2.5 km from the famous Basilica De Sto. Nino.
        Take advantage of a wealth of unrivaled services and amenities at Hotel Stella. Stay connected throughout your stay with free internet access provided. Your explorations of Cebu can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
        You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Stella. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
        The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
        You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


        Dining and things to do

        What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
        Throughout the day, you can enjoy the activities offered at Hotel Stella. Warm up at the end of the day with a visit to the massage and spa.


        Around the property

        While in Cebu, take some time to venture outside of Hotel Stella. Your first day during your stay at Hotel Stella should include a visit to Ayala Center located 1.6 km away.


        Reasons to stay here

        Verified reviews for this hotel's food and dining options score it better than 90% of accommodations in the city.
        Travelers who stayed here really appreciated the location, scoring it better than 82% of the city's other options.
        This accommodation beats more than 93% of competition in the city on room comfort.

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        Amenities and facilities
        Good
        Facilities

        6.6

        Most talked about facilities

        Housekeeping

        79 mentions

        Breakfast

        39 mentions

        Internet

        29 mentions

        Food & Dining

        13 mentions

        Languages spoken

        • English
        • Filipino

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Massage
        • Spa
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Coffee shop
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Food delivery
        • Grooming service
        • Ironing service
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Salon
        • Smoke-free property
        • Smoking area

        For the kids

        • Family room

        Access

        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Car park [charges apply]
        • Car park [free of charge]
        • Car park [nearby]
        • Rental car
        • Taxi service

        Available in all rooms

        • Accessible by elevator
        • Accessible by stairs
        • Air conditioning
        • Alarm clock
        • Closet
        • Clothes rack
        • Desk
        • Fire extinguisher
        • Free bottled water
        • Hair dryer
        • Individual air conditioning
        • In-room safe box
        • Interconnecting room(s) available
        • Linens
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Smoke detector
        • Telephone
        • Tile/marble flooring
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • American
        Restaurants on site

        Restaurant

        • Cuisine: Local
        • Menu: Buffet
        Location
        Don Gil Garcia Street, Capitol Site, Cebu City, Cebu, Philippines, 6000
        Very good
        Location

        7.9

        Airports

        • Mactan-Cebu International Airport (CEB)
          9.8 km 40 min drive
        • Bohol–Panglao International Airport (TAG)
          83.7 km 3.6 hour drive

        Public transportation

        • Cebu South Bus Terminal
          1.8 km
        • Cebu North Bus Terminal
          3.8 km

        Hospital or clinic

        • Cebu Doctor's Hospital
          130 m

        Shopping

        • SM Seaside City Cebu
          3.8 km

        Convenience store

        • 7 Eleven
          260 m

        Cash withdrawal

        • ATM
          90 m
        What's nearby

        Popular landmarks

        • Ayala Center
          1.6 km
        • Colon Street
          2.1 km
        • Yap Sandiego Ancestral House
          2.1 km
        • Casa Gorordo Museum
          2.1 km
        • Taoist Temple
          2.3 km
        • Magellan's Cross
          2.5 km
        • Basilica De Sto. Nino
          2.5 km
        • Fort San Pedro
          2.8 km
        • Temple of Leah
          3.0 km
        • Tops Lookout
          6.7 km

        Nearby landmarks

        • Cebu Doctor's Hospital
          130 m
        • Mercury Drugstore
          160 m
        • Mega Value Drug Store
          190 m
        • Doctor's Choice Pharmacy
          210 m
        • Stanford Laboratory
          210 m
        • Rizal Memorial Library and Museum
          220 m
        • Complete Solution Pharmacy
          230 m
        • Main Post Office
          330 m
        • Hi-Precision Laboratory 2
          370 m
        • dr.Lynnette Chu
          380 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-7 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 8 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee1800 PHP
        • Travel time to airport (minutes)30

        Extras

        • Breakfast charge (unless included in room price)157 PHP
        • Daily Internet/Wi-Fi fee0 Php

        The property

        • Non-smoking rooms/floorsYes
        • Number of floors7
        • Number of restaurants1
        • Number of rooms 47
        • Year property opened2011

        Parking

        • Daily parking fee0 Php

        Reviews of Hotel Stella from real guests

        Provided by verified guests of Agoda
        7.4
        /
        10
        Cleanliness7.4
        Facilities6.6
        Location7.9
        Room comfort and quality7.5
        Service7.5
        Value for money7.6
        High score for Cebu
        Rating
        9+ Exceptional (91)
        8-9 Excellent (111)
        7-8 Very Good (157)
        6-7 Good (113)
        <6 Below Expectation (171)
        Time of the year
        Mar - May (170)
        Jun - Aug (140)
        Sep - Nov (137)
        Dec - Feb (196)
        All guests (1,102)
        All room types
        All languages

        Show reviews that mention 

        Showing 643 verified guest comments
        12345
        10.0
        Exceptional
        Angela
        Family with teens
        Family
        Stayed 2 nights in April 2019

        Exceptional”

        The location is perfect. Easy to locate. Everything you need is near. The room is clean. Aircon is super cold. The water is strong. And the staff are friendly and accomodating. I would certainly recommend this to a friend.

        Reviewed April 23, 2019

        See room deals

        Hello Ma'am Angela, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 20, 2019
        Hotel Stella
        10.0
        Exceptional
        april from Philippines
        Couple
        Superior
        Stayed 2 nights in December 2019

        Exceptional”

        The place is very easy to locate and very clean. The staff were very friendly and accomodating, no problems encountered during our stay. Plus its just a walking distance to Fuente.

        Reviewed January 03, 2020

        See room deals

        Hello Ma'am , Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded January 14, 2020
        Hotel Stella
        10.0
        Exceptional
        Gaile from Philippines
        Couple
        Deluxe
        Stayed 1 night in January 2020

        Very satisfied”

        The staffs are very friendly and accommodating. Our room was clean and they have a value for money. We’ll book again. 😊

        Reviewed January 18, 2020

        See room deals

        Hello GAILE, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded January 19, 2020
        Hotel Stella
        10.0
        Exceptional
        MARIA from Philippines
        Business traveler
        Deluxe
        Stayed 2 nights in December 2019

        Our home away from home”

        The hotel staff are very accommodating especially the security guards who are on duty during night time and early in the morning of Dec. 20-22, 2019, they really helped us get a taxi to bring us to church for our misa de gallo at the Our Lady of Perpetual Help Redemptorist Church, Cebu.

        Reviewed December 24, 2019

        See room deals

        Hello MARIA, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded January 14, 2020
        Hotel Stella
        9.6
        Exceptional
        Fritzie from Philippines
        Solo traveler
        Deluxe
        Stayed 1 night in February 2019

        A good value for your money! ”

        The hotel and room were surprisingly great for the price. They got a small room but it was clean and comfy. Great location since it's near malls, restaurants, pharmacy, and even hospitals. Staffs were accommodating as well. Wifi was okay. Overall, it was a great stay!

        Reviewed February 20, 2019

        See room deals

        Hello Ma'am Fretzie, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        10.0
        Exceptional
        Mona from Philippines
        Business traveler
        Deluxe
        Stayed 2 nights in June 2019

        Sufficient”

        Great location, sufficient services and amenities (if not looking for luxury), just right for the price. Very courteous and helpful staff.

        Reviewed July 05, 2019

        See room deals

        Hello Ma'am Mona, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded July 06, 2019
        Hotel Stella
        10.0
        Exceptional
        Jean from Philippines
        Family with young children
        Family
        Stayed 2 nights in May 2019

        clean and friendly staff”

        the room is clean and the staff are very accomodating and friendly...

        Reviewed May 21, 2019

        See room deals

        Hello Ma'am Jean, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 20, 2019
        Hotel Stella
        9.2
        Exceptional
        Prudencio
        Couple
        Superior
        Stayed 3 nights in August 2019

        Nice place”

        Its a nice place, at the heart of the capitol area and the very reason I booked it was I used to live in that street and brought back fond memories 😊 the toilet and bath tho is a bit smaller that what I imagined but our room was equipped with a fridge that made it convenient for us to bring some desserts and enjoy after every meal 😉 aside from the hotel’s convenience for our meals, restaurants are just few steps away... surprisingly the room is not noisy and we slept comfortably 😊 Thank you to the nice staffs of the hotel and to the security guards keeping an eye to my Briton partner when he smokes outside the building 😁

        Reviewed September 18, 2019

        See room deals

        Hello Mr. & Mrs. Prudencio, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded September 20, 2019
        Hotel Stella
        10.0
        Exceptional
        Ruel from Philippines
        Couple
        Superior
        Stayed 3 nights in February 2019

        Exceptional”

        The room is big, clean and neat. Accessible to all cebu city attractions

        Reviewed February 07, 2019

        See room deals

        Hello Mr. Ruel, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        10.0
        Exceptional
        Marie from Philippines
        Couple
        Deluxe
        Stayed 1 night in January 2020

        Exceptional”

        We love the hotel. Very spacious and just 200m away from the hospital where I have my appointment.

        Reviewed January 27, 2020

        See room deals

        Hello Ma'am/Sir, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded January 28, 2020
        Hotel Stella
        10.0
        Exceptional
        Farrah from Philippines
        Group
        Deluxe
        Stayed 1 night in January 2019

        Best deAl”

        Location, room, staff etc etc was all good! Keep up!

        Reviewed January 31, 2019

        See room deals

        Hello Ma'am Farrah, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        10.0
        Exceptional
        grace from Philippines
        Family with teens
        Family
        Stayed 1 night in March 2020

        Exceptional”

        The place is nice and the location is good..i wil come back qgain.....

        Reviewed March 09, 2020

        See room deals

        9.6
        Exceptional
        Wean from Philippines
        Family with teens
        Family
        Stayed 2 nights in October 2019

        Worth your money”

        The staff was very helpful and very accommodating. Walking distance from Fuente Circle and accessible through all means of transportation. The shower area is just too small though: but overall it is worth staying in Hotel Stella.

        Reviewed October 12, 2019

        See room deals

        Hello Ma'am Wean, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded October 13, 2019
        Hotel Stella
        10.0
        Exceptional
        Glyn
        Couple
        Deluxe
        Stayed 2 nights in February 2019

        Exceptional”

        I really love my stay here. Staff were so attentive for my needs

        Reviewed March 04, 2019

        See room deals

        Hello Ma'am glyn, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        10.0
        Exceptional
        Angelika from Philippines
        Couple
        Deluxe
        Stayed 1 night in July 2022

        Exceptional”

        Great accomodation, clean room and fast wifi

        Reviewed July 18, 2022

        See room deals

        10.0
        Exceptional
        Arlene
        Business traveler
        Superior
        Stayed 7 nights in January 2019

        Nice location”

        Near the mall. Staff are very accommodating with my request.

        Reviewed January 30, 2019

        See room deals

        Hello Ma'am Arlene, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        8.8
        Excellent
        Morten from Denmark
        Couple
        Family
        Stayed 1 night in February 2019

        Forthcomming staff”

        The staff do their best to acommodate and solve issues. We got the ac changed because it was not working. We got a quiet room as requested. The staff are a bit noicy: Listening to music/tv/radio or whatever with open doors when they clean. Ok, when I asked to close door or cut off the noise, they did - every day... Not enough to say it once. It seamed to help when I made a prolongation and specifically asked for that on the order. The staff also use intercom, and that is WAY to loud, so you can hear when the reception tells something to someone on another floor - you can hear it even on the next floor too... Good sound isolation of doors and walls - but not enough to take the loud noise. Reception often plays some music, and it is not very loud, but the bass is so enhanced that you hear the bass and nothing else - very anoying.

        Reviewed February 21, 2019

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        Hello (GUEST NAME), Thank you for taking time to share your feedback. However, we apologize for the inconvenience that this has caused you regarding the housekeeping satff. Rest assured that we are taking actions on this matter and we will not let it happen again. We hope to have the opportunity to welcome you back and to delight you with an excellent stay next time. Thank you and God bless you always. Sincerely, HOTEL STELLA MANAGEMENT

        Responded June 21, 2019
        Hotel Stella
        10.0
        Exceptional
        Rey from Philippines
        Couple
        Deluxe
        Stayed 1 night in November 2019

        LoversInCebu”

        Place is good. Thumbs up!

        Reviewed October 03, 2020

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        9.2
        Exceptional
        Jerushamae
        Family with young children
        Family
        Stayed 1 night in July 2019

        Great Value for money”

        the place is good for budget family traveler, but just consider the area, its not very accessible. But all in all, the staffs are great, the facility is clean, and they have a good restaurant on the ground floor.

        Reviewed December 16, 2019

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        Hello Ma'am Jerushamae, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded December 20, 2019
        Hotel Stella
        9.2
        Exceptional
        John from United States
        Couple
        Family
        Stayed 1 night in August 2019

        Great value”

        For the star rating, this hotel is perfect, friendly staff, clean room, room size ok, bathroom what one would expect at the star level. I usually stay at more expensive hotels, we chose this for the location, and were very happy. Plus quiet!

        Reviewed August 03, 2019

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        Hello Mr. John, Thank you for taking the time to review your stay with us. We appreciate your opinion regarding our customer service. It will motivate us to continuously improve the quality of our service. We look forward to seeing you again in the near future. Again, Thank you and God bless you always. Best Regards, HOTEL STELLA MANAGEMENT

        Responded August 04, 2019
        Hotel Stella
        12345
        This is a popular property. Don't miss out!

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