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Hotel Shangri-La
Hotel Shangri-La
a city street with a tall building and trees, Hotel Shangri-La in Kota Kinabalu
Lobby, Hotel Shangri-La in Kota Kinabalu
Lobby, Hotel Shangri-La in Kota Kinabalu
a bathroom with a toilet and a sink, Hotel Shangri-La in Kota Kinabalu
a bathroom with a sink, toilet and bathtub, Hotel Shangri-La in Kota Kinabalu

Removed from saved list

8

Excellent

5,284 reviews

5,284 reviews

Housekeeping147
Breakfast87
Car Park23
See map
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sabah Tourism Promotion Corporation

90 m

Golden Screen Cinemas

100 m

Sabah State Mosque (Masjid Negeri Sabah)

160 m

Mamutik Island

160 m

Cathay Ciniplex

200 m

Popular landmarks
Night Market

670 m

Gaya Street Sunday Market

750 m

Kota Kinabalu City Mosque

1.0 km

Signal Hill Observatory Platform

1.1 km

Sabah State Museum

1.8 km

Closest landmarks
DBKK Parking

300 m

Klinik Kesihatan Ibu dan Anak Pekan

410 m

Taman Ilham

460 m

Sabah Court House

470 m

IT Point

480 m

Hotel Shangri-La

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Kota Kinabalu

Excellent breakfast

Excellent view

900 meters to public transportation

Excellent food & dining

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

This property is in high demand!

14 travelers have booked today.

Value for money8.1
Distance to city center0.1km
Location rating8.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.5 km

Rooms available at Hotel Shangri-La

Very good
Room comfort & quality

7.8

Deluxe Hill View Twin Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Hill View King Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Suite with Steam Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Economy Twin
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Twin City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with City View
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room with Hill View
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe King City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite with Jacuzzi
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Family Room
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Shangri-La?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Shangri-La?

For those who wish to drive their own cars, Hotel Shangri-La has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Shangri-La?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Shangri-La. There's an additional charge of 30 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Shangri-La?

Hotel Shangri-La features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Shangri-La?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Shangri-La. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hotel Shangri-La?

On-site venues and convenient event services make Hotel Shangri-La an ideal choice for hosting events such as corporate events and meetings. The venue available at the hotel can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Shangri-La?

Hotel Shangri-La does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Shangri-La?

South Bus Terminal is the closest train, metro, or bus station, about 930 m away from Hotel Shangri-La.

What restaurants are nearby Hotel Shangri-La?

Hotel Shangri-La is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

What popular shopping places are close to Hotel Shangri-La?

Hotel Shangri-La is located in Central Business District area which features shopping places such as Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Hotel Shangri-La?

Guests at Hotel Shangri-La can easily visit Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum located in the Central Business District area.

What popular natural sightseeing spots are close to Hotel Shangri-La?

Hotel Shangri-La is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

See map

Explore the neighborhood

What people love about Hotel Shangri-La

  • 9.6

    Exceptional
    Cleanliness

    "Top rooms, big bathroom , clean… Receptionist offered us to prepare a breakfast box for our Rafting tour that started at 4:30 am."

    Stefan

    |

    January 11, 2023

  • 10

    Exceptional
    Staff 

    "The room are very clean and the staff was exceptionally friendly and orofessional."

    black

    |

    January 9, 2023

  • 8.4

    Excellent
    Location

    "Convenience store, and a number of cafes / restaurants/ coffee shops serving relatively good eats are within reasonable walking distance from the hotel."

    Sylvia

    |

    January 21, 2023

Property ranking|Compared to 1,796 Kota Kinabalu properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Room size
27 sqm.
Couples review score
8.1/10
Better than
97
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Bigger than
91
%
of Kota Kinabalu properties
Better than
89
%
of Kota Kinabalu properties
Overall rating:

8

Excellent
5,284 reviews
Cleanliness
8.0
Facilities
7.4
Location
8.0
Read all reviews >
What travelers say they love:
Ample parking space and easy to get Grab too.
SayLee from Malaysia
Family with older children
More about Hotel Shangri-La

More about Hotel Shangri-La

Hotel Shangri-La

Hotel Shangri-La is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Hotel Shangri-La, with its exceptional location right in the city center.
Hotel Shangri-La offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kota Kinabalu even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Hotel Shangri-La is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel Shangri-La include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Shangri-La. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Shangri-La is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Shangri-La offers wonderful recreational facilities for guests to enjoy. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 93% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Kota Kinabalu.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

195 mentions

Housekeeping

185 mentions

Internet

71 mentions

Food & Dining

61 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site
Tivoli Cafe
  • Cuisine: Asian, Local, Seafood
  • Menu: A-la-carte

Location

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819
Excellent
Location

8

Airports
  • Kota Kinabalu International Airport (BKI)
    6.5 km
  • Labuan Airport (LBU)
    118.8 km
Public transportation
  • South Bus Terminal
    930 m
Hospital or clinic
  • Klinik Kesihatan Ibu dan Anak Pekan
    410 m
Shopping
  • Gaya Street Sunday Market
    750 m
Convenience store
  • 7 Eleven
    150 m
Cash withdrawal
  • ATM
    390 m

What's nearby

Popular landmarks
  • Mamutik Island
    160 m
  • Night Market
    670 m
  • Gaya Street Sunday Market
    750 m
  • Kota Kinabalu City Mosque
    1.0 km
  • Signal Hill Observatory Platform
    1.1 km
  • Sabah State Museum
    1.8 km
  • Tunku Abdul Rahman Marine Park
    8.2 km
  • Sapi Island
    8.2 km
  • Manukan Island
    8.3 km
  • Poring Hot Springs
    14.5 km
Nearby landmarks
  • Sabah Tourism Promotion Corporation
    90 m
  • Golden Screen Cinemas
    100 m
  • Mamutik Island
    160 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    160 m
  • Cathay Ciniplex
    200 m
  • Asia City Complex
    220 m
  • Istana
    270 m
  • DBKK Parking
    300 m
  • Weston Wetland Park
    340 m
  • Centre Point Sabah
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Early check-in allowed with additional charge of RM100
  • Late check-out allowed with additional charge of RM100
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 120
  • Year property opened1976

Reviews of Hotel Shangri-La from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.4
Location8.0
Room comfort and quality7.8
Service8.1
Value for money8.1
High score for Kota Kinabalu
Rating
9+ Exceptional (596)
8-9 Excellent (488)
7-8 Very Good (879)
6-7 Good (386)
<6 Below Expectation (365)
Time of the year
Mar - May (669)
Jun - Aug (636)
Sep - Nov (568)
Dec - Feb (841)
All guests (3,979)
All room types
All languages

Show reviews that mention 

Showing 2,714 verified guest comments
12345
10.0
Exceptional
ZULKIFLI from Singapore
Couple
Economy Twin
Stayed 3 nights in June 2022

Great Place for Short Stay.”

I've booked 3 nights for a couple staycation and short getaway. Great location, walkable to many places of interest. Great hospitality and very clean room. Everything is great until when got our room, we were located on 2nd floor, no window, just a wall covered with curtains. No queen bed but instead 2 single beds. Overall experience is great and very satisfying especially the house-keeper that look after the 2nd floor. She kept the room super neat and tidy and taking pride of what she's doing. Well done.

Reviewed June 28, 2022

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Dear Zulkifli, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. Please note that you booked an economy room without a window yet I'm glad your overall experience is great. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

Responded July 14, 2022
Hotel Shangri-La
10.0
Exceptional
Anna from Philippines
Group
Stayed 2 nights in April 2019

Excellent service! Great breakfast buffet! Comfy clean rooms! Fast WiFi’s!”

Our group enjoyed our stay at Hotel Shangrila! We loved the breakfast buffet international cuisine choices! Special shout out to Ms Annis in the front desk that assisted us booking our grab ride going to the bus terminal for our cross-border ride going to Brunei from Malaysia! Thumbs up for cleanliness and value for money! There are nearby convenience stores and KFC👍

Reviewed April 10, 2019

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10.0
Exceptional
Nurufarhina from Malaysia
Family with young children
Deluxe Hill View King Room
Stayed 1 night in November 2019

Hotel Shangri-La : The Smartest Choice in Kota Kinabalu”

We had just checked out from Gaya Island on the day we checked in to Shangri-La Hotel. It took us less than 5 minutes to get to the hotel from Jesselton Point with a Grab fare of RM4.00. Checking in was very quick. The location is very strategic. Since my husband had food poisoning on our last day in Gaya Island, it was very easy to see doctor since clinic is just few steps away from the hotel. The clinic was along the row with 99 Speedmart, 7-11 and Orange. We had dinner from the in-room hotel service. Food was served to our room as I needed to look after my husband. To get to the airport from the hotel, it took us about 10 minutes. Grab fare was about RM10.00 to RM12.00. I strongly recommend this hotel if you are in the city of Kota Kinabalu.

Reviewed November 23, 2019

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Dear Nurufarhina, Greeting from Hotel Shangri La KK Thank you very much for your kind review and I hope your husband has recovered fully. I'm so glad and happy that you find surrounding us is convenient for you. If you may visit KK again, please contact me in any assistance needed. Have a good day ahead. Best regards, Winda, Front Office Manager

Responded December 09, 2019
Hotel Shangri-La
10.0
Exceptional
Felicia from Malaysia
Couple
Deluxe King City View
Stayed 1 night in February 2022

Exceptional”

The staffs were helpful and friendly. The housekeeping staffs greeted us with smile whenever they saw us. The room is spacious and we were very satisfied with the bath tub. The water temperature/heater worked well. For the breakfast menu, although not having a wide variety to choose from, it was enough to choose for someone who doesn’t eat a lot like me. Their food tasted amazing and I would recommend their roti canai with curry. The only thing that bothered me during our stay would be the sound of vehicle as the hotel was beside the main road. But, it doesn’t matter as much because my husband and I came in late from the airport and I fell asleep not long after that despite the sound of vehicles passing by. All in all, everything is good.

Reviewed February 05, 2022

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Dear Felicia, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. Your fair feedback on the hotel is very much appreciated. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

Responded February 11, 2022
Hotel Shangri-La
10.0
Exceptional
sathisya from Malaysia
Couple
Stayed 4 nights in October 2019

My second visit and I’ll definitely go again! ”

My husband and I had a very pleasant and romantic honeymoon stay for 5D4N in the jacuzzi suite! The room was huge and it felt like home, having a separate hall and room with bed. The jacuzzi was amazing. We had good time but there was some problem with the jacuzzi and it became non functional on the day 3 of our stay. Anyways, we were welcomed with a beautiful honeymoon setting in our room and it really made our day! Totally worth the money paid and we’ll definitely choose Shangari-la again if we were to revisit Sabah.

Reviewed October 23, 2019

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Dear Sathisya, Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay and my sincere apology for the not so nice experience you had with our jacuzzi issues, we are in the midst of fixing him. In the meantime please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager

Responded October 24, 2019
Hotel Shangri-La
10.0
Exceptional
MARZINAH from Brunei Darussalam
Family with young children
Deluxe Hill View King Room
Stayed 1 night in July 2019

MONEY'S WORTH”

Breakfast is tasty. The hotel's location is not far from the city. A car park is also available. When i need/request something, I don't have to wait long. Friendly and attentive staff. The room was classics but very clean and nice. Other matters there is no problem. I and family are satisfied and definitely will come again.

Reviewed August 06, 2019

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Dear Valued Guest Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards,

Responded February 04, 2020
Hotel Shangri-La
10.0
Exceptional
William from United States
Solo traveler
Deluxe Hill View Twin Room
Stayed 1 night in November 2019

Exceptional”

From the minute I walked into the hotel until the time I left I was impressed with the friendliness and helpfulness of the people who work there. The location is great, the restaurant is excellent and the facility is sparkling clean. I can't say enough good things about this hotel!

Reviewed November 28, 2019

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Dear William Greeting from Hotel Shangri La KK! Thank you very much for staying with us and looking forward to your next visit. We are glad that you enjoyed your stay and we are so happy with your positive feedback. Do contact me in any assistance needed in the near future. Best regards, Winda, Front Office Manager

Responded November 30, 2019
Hotel Shangri-La
10.0
Exceptional
Shanaz from Malaysia
Couple
Deluxe Hill View Twin Room
Stayed 3 nights in December 2019

Best choice to stay at for a weekend or long stay (less than a week)”

Usually opt to stay here since its shangrila. And its affordable. Location wise is convenient, breakfast is the best, parking available and pretty safe. Check in and out fast and excellent. Hot water, iron board, and qiblat sign available, useful for muslim travellers. Fridge available too. Tv choices are okay. Since we’re on the phone most pf the time. Otherwise, highly recommended!

Reviewed December 24, 2019

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Dear Shanaz, Greeting from Hotel Shangri La Kota Kinabalu! Thank you for choosing us and for sharing your feedback on Agoda.com. I am pleased that you enjoyed your stay and It is wonderful to hear that you found our hotel to be valuable. We look forward to welcoming you again soon. Have a great day ahead and Happy Holiday! Best regards, Winda, Front Office Manager.

Responded December 25, 2019
Hotel Shangri-La
10.0
Exceptional
Intan from Malaysia
Couple
Deluxe Twin City View
Stayed 2 nights in May 2022

Very Great Service”

Hotel Shangri La staff is very kind and helpful. their service is 10/10. their room also very clean and the food is very delicious 😍 i would rwpeat again this hotel if i go Sabah in a future ☺️

Reviewed June 05, 2022

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Dear Intan, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

Responded June 25, 2022
Hotel Shangri-La
10.0
Exceptional
Rosana from Singapore
Family with teens
Deluxe Double Room with City View
Stayed 2 nights in January 2020

The hotel was nice and clean. The staff was courteous. The location was near shopping area.”

The breakfast was good but not much variety. But overall it was a good experience staying here. Will definitely return to this hotel if we coming to Kota Kinabalu. Cheers!

Reviewed January 20, 2020

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Dear Rosana, Greeting from Hotel Shangri La Kota Kinabalu, Thank you very much for your positive feedback on your recent stay with us. Will see you again soon. Once again thank you and have a great day ahead! Best regards, Winda, Front Office Manager

Responded January 20, 2020
Hotel Shangri-La
9.6
Exceptional
Clement from Brunei Darussalam
Solo traveler
Stayed 1 night in October 2019

Value for money and great service”

Staff is attentive and friendly. Few minutes walk away from city centre, waterfront area. It's a bit hidden away from the waterfront busy streets, but every point of interest, is just a few minutes walk away. Stone throw away from the famous discotheque. The surrounding areas has a few 24hours convenient stores, and popular eateries. IMO, i was surprised with the really clean room, + bathtub despite its old exterior. I doubt you can get the same value around the vicinity. Breakfast is on par with other 4 -5 stars hotel - choices and taste. (Hint* Egg Station) It may not have the grand sunset view, but that view is just a few minutes walk away.

Reviewed October 31, 2019

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Dear Clement, Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager

Responded November 05, 2019
Hotel Shangri-La
10.0
Exceptional
Thanyman from Malaysia
Family with young children
Stayed 1 night in June 2019

It's been my second home since 2012 until today. ”

I have tried other more expensive hotels, but nothing beats this. The centralized air-cond control is more sensitive than the single unit type. The centralized hot water shower never looses heat even after long continuous shower, which compliments the bath tub use perfectly. And the water pressure is so high that every shower is so refreshing.

Reviewed June 06, 2019

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Dear Valued Guest, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah!

Responded October 12, 2020
Hotel Shangri-La
10.0
Exceptional
Shi from Malaysia
Family with young children
Deluxe Hill View King Room
Stayed 2 nights in December 2019

Exceptional”

The hotel location is very near (walking distance) about 10minutes walk, to the food hunting spot, hotel is clean and comfortable, staff is helpful and friendly. Overall i enjoy of my 2days overnight here.

Reviewed December 06, 2019

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Dear Shi, Greeting from Hotel Shangri La KK Thank you very much for your review, we appreciate it much. I'm so glad that you had enjoyed your stay with us and that you find surrounding us is convenient. If you visit KK again, do contact me in any assistance needed. Have a good day. Best regards, Winda, Front Office Manager

Responded December 09, 2019
Hotel Shangri-La
10.0
Exceptional
Ramesh from Malaysia
Couple
Stayed 5 nights in December 2019

Great location. Good staff. Nice hotel.”

Location is good. Within walking distance to many places in KK. Staff are very helpful & nice. Buffet breakfast is lovely. Hotel should have a higher rating / more stars. It’s a good place to stay in KK. We’ll definitely stay again.

Reviewed January 05, 2020

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Dear Ramesh, Greeting from Hotel Shangri La Kota Kinabalu, Thank you for your feedback on your recent stay with us, I appreciate it very much. I'm so glad that your stay with us is simply satisfied and your comment highly motivates us, THANK YOU! Hoping to see you again soon and have a very good day ahead! Best regards, Winda, Front Office Manager

Responded January 07, 2020
Hotel Shangri-La
10.0
Exceptional
Mohd from Malaysia
Family with young children
Economy Twin
Stayed 1 night in June 2022

Best Choice”

Friendly staff, spacious lobby space, ample parking, breakfast available, large and spacious and clean rooms.Perfect for your family vavation spot. The price is very reasonable.

Reviewed June 09, 2022

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Dear Mohd, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

Responded June 25, 2022
Hotel Shangri-La
10.0
Exceptional
NURUL from Malaysia
Family with young children
Stayed 1 night in November 2019

Best breakfast ever ⭐️⭐️⭐️⭐️⭐️”

The breakfast was superb with variety of food choices. Great location. Parking was provided for the guest. Iron was available for each room. Need deposit rm100 upon check in. Overall great!!

Reviewed November 13, 2019

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Dear Nurul, Greeting from Hotel Shangri La KK! Thank you for your time to rate and review us, it much appreciated and we are glad that you enjoyed your stay. I look forward to seeing you and please look for me in any assistance needed when you come to KK again. Best regards, Winda, Front Office Manager

Responded November 19, 2019
Hotel Shangri-La
10.0
Exceptional
Michelle from Philippines
Group
Stayed 4 nights in July 2019

❤️”

Affordable yet we had a very comfortable stay. The rooms are clean and spacious, plus the buffet breakfast had a lot of choices. Thank you! 😊

Reviewed July 16, 2019

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Dear Valued Guest, Thank you for taking the time to rate our property, it's very much valued. We glad that you like it here and we look forward for your next visit. Have a great day ahead and please look for me on your next trip to Kota Kinabalu! Best Regards,

Responded February 04, 2020
Hotel Shangri-La
10.0
Exceptional
Susie from Australia
Family with young children
Deluxe Room
Stayed 2 nights in September 2019

Great clean hotel in a central location. Restaurant has great coffee which can be hard to find..”

Walking distance to shops & restaurants. This hotel had everything we needed.

Reviewed October 03, 2019

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Dear Susie, Thank you for taking the time to rate and review our property, your comments are very much valued. We appreciate your comments regarding the coffee and places that interest you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you and please look for me on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager

Responded October 07, 2019
Hotel Shangri-La
10.0
Exceptional
Fakhrul from Malaysia
Couple
Stayed 2 nights in March 2019

👍”

I stay for 2 night. I already request for early check in and already call the front desk. They said I can check in around 12 pm. When I arrived around 1 pm. They ask me to pay extra rm100. However, I checked out around 9 am. They not giving me my money back. 😅 Btw, overall was okay.

Reviewed March 22, 2019

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10.0
Exceptional
RESCIE from Malaysia
Business traveler
Deluxe Double Room with Hill View
Stayed 2 nights in May 2022

The best!”

Customer service tiptop.. Breakfast is nice.. Internet connection for my business conference is very good.. Room is cozy and very well maintained.. In room dining is great... Security is the best & secure parking space... Highly recommended 👍

Reviewed May 17, 2022

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