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Hotel Santika Premiere ICE - BSD City
Deluxe King Room - Bed, Hotel Santika Premiere ICE - BSD City in Tangerang
Lobby, Hotel Santika Premiere ICE - BSD City in Tangerang
Lobby, Hotel Santika Premiere ICE - BSD City in Tangerang
a swimming pool with a pool table and chairs, Hotel Santika Premiere ICE - BSD City in Tangerang
a swimming pool with a large tub and a pool table, Hotel Santika Premiere ICE - BSD City in Tangerang
Fitness center, Hotel Santika Premiere ICE - BSD City in Tangerang

Removed from saved list

8.3

Excellent

1,911 reviews

1,911 reviews

Housekeeping66
Breakfast45
Swimming Pool7
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
AEON Mall BSD City 670 m
Indonesia Convention Exhibition (ICE) 770 m
Teras Kota Mall BSD City 2.6 km
Scientia Square Park (SQP) 5.6 km
Summarecon Mal Serpong 6.7 km
Supermal Karawaci 9.0 km
TangCity Mall 11.8 km
Museum Benteng Heritage 13.6 km
Al-AZhom Mosque 14.3 km
Nearby landmarks
Grand CBD Lake 210 m
Prasetiya Mulya Business School 420 m
BSD Sky House 550 m
AEON Mall BSD City 670 m
Indonesia Convention Exhibition (ICE) 770 m
Expindo Center 960 m
BSD Botanical Park 970 m
Ranch Market 1.1 km
The Breeze BSD CITY 1.3 km
BSD Xtreme Park 1.6 km

Hotel Santika Premiere ICE - BSD City

Jl. Grand Boulevard BSD City, Serpong, Tangerang, Indonesia, 15339 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Serpong part of Tangerang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous AEON Mall BSD City. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

670 meters to AEON Mall BSD City

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming Pool

Front desk [24-hour]

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money8.3
Distance to city center5 KM
Location rating8.5
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport19.1 km

Rooms available at Hotel Santika Premiere ICE - BSD City

Excellent
Room comfort & quality

8.2

Premiere Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Premier King Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Premier Twin Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Premium King Bed Suite
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices
Premiere Suite Room King Staycation Offer Room Only
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Santika Premiere ICE - BSD City?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Santika Premiere ICE - BSD City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Santika Premiere ICE - BSD City has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Hotel Santika Premiere ICE - BSD City?

Wake up to a great buffet breakfast at Hotel Santika Premiere ICE - BSD City. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 140000 IDR for adults and 70000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Hotel Santika Premiere ICE - BSD City?

On-site venues and convenient event services make Hotel Santika Premiere ICE - BSD City an ideal choice for hosting events such as corporate events, conferences and meetings. The 3 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City’s neighborhood is Serpong which includes popular restaurants such as Taman Santap Rumah Kayu, Blenger Burger and Soto Betawi H. Mamat.

What popular shopping places are close to Hotel Santika Premiere ICE - BSD City?

Located in the Serpong area, Hotel Santika Premiere ICE - BSD City is close to great shopping choices like Summarecon Mal Serpong, Teras Kota Mall BSD City and The Breeze BSD CITY.

What are popular attractions near Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City is located in Serpong area, which is famous for attractions such as Ocean Park BSD, Ocean Park Water Adventure and Taman Kesehatan.

What popular natural sightseeing spots are close to Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City is located within Serpong, which makes it conveniently close to natural sights including Scientia Square Park (SQP).

See map

Explore the neighborhood

What people love about Hotel Santika Premiere ICE - BSD City

  • 9.6

    Exceptional
    Cleanliness

    "Room is clean and you can set AC from pleasant to very cold temperature."

    WIDJOYO

    |

    December 27, 2022

  • 9.2

    Exceptional
    Cleanliness

    "the hotel is clean"

    Ambartyas

    |

    December 19, 2022

  • 10

    Exceptional
    Location

    "The hotel is located directly opposite convention centre which was the concert venue so it was extremely convenient."

    Nahiddah

    |

    January 7, 2023

Property ranking|Compared to 767 Tangerang properties
See all rankings
Room comfort score
8.2/10
Room size
41 sqm.
Service score
8.5/10
Cleanliness score
8.5/10
Better than
99
%
of Tangerang properties
Bigger than
97
%
of Tangerang properties
Better than
88
%
of Tangerang properties
Better than
88
%
of Tangerang properties
Overall rating:

8.3

Excellent
1,657 reviews
Cleanliness
8.5
Facilities
8.0
Location
8.5
Read all reviews >
What travelers say they love:
Very convenient, so near to the venue!
NURUL from Malaysia
Couple
More about Hotel Santika Premiere ICE - BSD City

More about Hotel Santika Premiere ICE - BSD City

Hotel Santika Premiere ICE - BSD City

Whatever your reason for visiting Tangerang, Hotel Santika Premiere ICE - BSD City is the perfect venue for an exhilarating and exciting break away. With its ideal location just 660 m from AEON Mall BSD City, Hotel Santika Premiere ICE - BSD City gives you easy and fast options for shopping, food, or basic needs without too much travel time.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Santika Premiere ICE - BSD City. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Tangerang can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Hotel Santika Premiere ICE - BSD City. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Hotel Santika Premiere ICE - BSD City. Smoking may only take place in restricted designated areas.
Rooms at Hotel Santika Premiere ICE - BSD City are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Santika Premiere ICE - BSD City, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Santika Premiere ICE - BSD City which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Santika Premiere ICE - BSD City has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 88% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Breakfast

61 mentions

Housekeeping

41 mentions

Food & Dining

17 mentions

Swimming Pool

15 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Mandalika Cafe & Resto
  • Cuisine: Indonesian, International
  • Menu: Buffet

Location

Jl. Grand Boulevard BSD City, Serpong, Tangerang, Indonesia, 15339
Excellent
Location

8.5

Airports
  • Soekarno-Hatta International Airport (CGK)
    19.1 km
  • Halim Perdanakusuma International Airport (HLP)
    27.1 km
Public transportation
  • Cisauk
    2.9 km
  • Serpong
    3.4 km
Hospital or clinic
  • Puskesmas Pagedangan
    1.6 km
Shopping
  • AEON Mall BSD City
    670 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.9 km

What's nearby

Popular landmarks
  • AEON Mall BSD City
    670 m
  • Indonesia Convention Exhibition (ICE)
    770 m
  • Teras Kota Mall BSD City
    2.6 km
  • Scientia Square Park (SQP)
    5.6 km
  • Summarecon Mal Serpong
    6.7 km
  • Supermal Karawaci
    9.0 km
  • TangCity Mall
    11.8 km
  • Museum Benteng Heritage
    13.6 km
  • Al-AZhom Mosque
    14.3 km
Nearby landmarks
  • Grand CBD Lake
    210 m
  • Prasetiya Mulya Business School
    420 m
  • BSD Sky House
    550 m
  • AEON Mall BSD City
    670 m
  • Indonesia Convention Exhibition (ICE)
    770 m
  • Expindo Center
    960 m
  • BSD Botanical Park
    970 m
  • Ranch Market
    1.1 km
  • The Breeze BSD CITY
    1.3 km
  • BSD Xtreme Park
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 6 years of age will receive breakfast free of charge.
  • Children between 7-12 years of age will be charged half the adult price for breakfast.
  • Children 12 years and over are considered as adults and will be charged adult price for breakfast.
  • Children 6-12 years old will be charged 50 % of the adult price.
  • Maximum 1 children under 13 years old stay for free if using existing bedding.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee350000 IDR
  • Distance from city center5 KM
Extras
  • Breakfast charge (unless included in room price)140000 IDR
The property
  • Number of bars/lounges2
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 285
  • Year property opened2015

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Santika Premiere ICE - BSD City from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities8.0
Location8.5
Room comfort and quality8.2
Service8.5
Value for money8.3
High score for Tangerang
Rating
9+ Exceptional (226)
8-9 Excellent (113)
7-8 Very Good (158)
6-7 Good (57)
<6 Below Expectation (76)
Time of the year
Mar - May (170)
Jun - Aug (138)
Sep - Nov (130)
Dec - Feb (192)
All guests (1,657)
All room types
All languages

Show reviews that mention 

Showing 630 verified guest comments
12345
10.0
Exceptional
Ririn from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in June 2022

A very amazing hotel”

The breakfast was so great! Western and Indonesian food were served. They had jamu as one of the breakfast menus.The room was very clean and comfortable. The staff were very helpful and kind. The location was great. The pool was on the highest floor and we could see the entire city from this rooftop. What a beautiful view during night and day. Thank you!

Reviewed June 27, 2022

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Dear Ibu Ririn, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for sharing and considering Hotel Santika ICE BSD City as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during your stay with us. Thank you for praising the quality of some of our Breakfast menus at our Mandalika Restaurant I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising our room quality that was made more enjoyable to stay. On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests, I look forward to welcoming you back in the near future for another memorable family experience. Best Regards, Hikmat Nugraha General Manager

Show more
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Francisca from Indonesia
Family with young children
Deluxe Twin Room
Stayed 2 nights in June 2019

Nice place to stay, cleanliness is good, facility is good . Location very near to Aeon mall. ”

Need improvement for breakfast food taste , food variation is good but some meals has no seasoning taste or too salty

Reviewed June 05, 2019

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Dear Ibu Fransisca, Greetings From Hotel Santika Premiere ICE BSD City, Thank you for your valued comments, we apologize for the problems that you have encountered during your last stay. we will definitely take your concerns and communicate with our associates to have an improvement soon so that will not happen again for the future visit. Therefore, i do hope that we could host you again in the future and show you the improvement made. Sincerely Yours, Hikmat Nugraha General Manager.

Responded June 12, 2019
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Lianto from Indonesia
Family with teens
Deluxe King Room
Stayed 1 night in October 2018

Nice place to relax”

- Quiet venue and great surrounding area - Nice room, clean, luxury and wide enough - Wonderful and so many variant traditional and western F&B - Acceptable price and promotion

Reviewed April 25, 2019

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Dear Bapak Lianto, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel have been designed to complement it's surrounding and the location. However, I do apologize if that aspect did not meet your expectation. We are always proud with of our associates as we count on them to create a memorable experience for our guests. We do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.

Responded April 29, 2019
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
I from Indonesia
Business traveler
Deluxe King Room
Stayed 5 nights in July 2019

Excellent Service”

I booked this hotel for business trip.Clean room and very friendly staff.one of receptionist staff ( female) was very friendly,helpful and smile all the time.Need more attention during breakfast for busies time.highly recommended this hotel for business traveler.

Reviewed July 19, 2019

See room deals

Dear valued guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for sharing and considering Hotel Santika ICE BSD City as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during stay with us. Thank you for praising the quality of some our Breakfast menus at our mandalika restaurant . I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising of our room quality that was make more enjoyable to stay. On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests and I look forward to be welcoming you back in the near future for another memorable family experience. Best Regards, Hikmat Nugraha General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
From from Indonesia
Couple
Deluxe King Room
Stayed 1 night in June 2022

Exceptional”

Staff is friendly and helpful. This hotel has gymnasium, swimming pool, and free bike rent so we can use our time by doing workout when staying here. Clean. Free wife with good connection The food is delicious.

Reviewed June 05, 2022

See room deals

Dear valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for sharing and considering Hotel Santika ICE BSD City as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during your stay with us. Thank you for praising the quality of some of our Breakfast menus at our Mandalika Restaurant I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising our room quality that was made more enjoyable to stay. On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests, I look forward to welcoming you back in the near future for another memorable family experience. Best Regards, Hikmat Nugraha General Manager

Show more
Hotel Santika Premiere ICE - BSD City
9.6
Exceptional
Arinta from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in January 2022

A pleasant staycation in Santika Premiere ICE”

We had a pleasant stay in this hotel. The room was clean and comfortable. The breakfast was also delicious. My daughter enjoyed swimming in the indoor swimming pool. However, when I requested extra towel , they politely said it was not available. They sent me a small towel instead, which was fine, because I needed it for my daughter.

Reviewed January 31, 2022

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Dear Ibu Arinta, Greetings From Hotel Santika Premiere ICE BSD City. It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment in an online review recently. We are happy to read how much you enjoyed staying with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more. Your acknowledgments of the hospitality and services rendered by our associate will be shared with our team, in particular, will be pleased to know that their help in creating your enjoyable Journey. Thank you for staying with us and we hope you will return to stay at Hotel Santika Premiere ICE BSD City and let us accommodate you again. Sincerely Yours, Hikmat Nugraha General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Kristiani from Indonesia
Family with teens
Deluxe King Room
Stayed 1 night in May 2022

very clean, comfortable, overall a very great place to stay”

i love everything about this hotel, except food that was standard.

Reviewed July 10, 2022

See room deals

Dear Ibu Kristiani, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to our breakfast variety, and we will communicate with our team to have an improvement. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best Regards, Hikmat Nugraha General Manager.

Responded July 11, 2022
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Mira from Indonesia
Solo traveler
Deluxe Twin Room
Stayed 1 night in September 2019

Weekender”

It’s our second stay here for going to concert. And it was worth the money. The staff was very nice and helpful. The food was very good. Definitely would booked there again next time

Reviewed October 01, 2019

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Dear Ibu Mira, Greetings From Hotel Santika Premiere ICE BSD City. It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment on an online review recently. We are happy to read how much you enjoyed to stay with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more. Your acknowledgments of the hospitality and services rendered by our associate will be shared with our team, will be pleased to know that their help in creating your enjoyable Journey. Thank you for staying with us and we hope you will return to stay at Hotel Santika Premiere ICE BSD City and let us accommodate you again. Sincerely Yours, Hikmat Nugraha General Manager

Show more
Hotel Santika Premiere ICE - BSD City
9.6
Exceptional
sarah from Thailand
Couple
Deluxe King Room
Stayed 1 night in March 2020

Good value for money”

We booked this hotel at the very last minute because we were too tired to drive home after attending the big bad wolf event. This hotel is conveniently located next to ice bsd. The room was clean, the bed was comfortable. The breakfast were tasty too. Unfortunately there wasn’t too many variations of food. Overall we really enjoyed our stay and definitely come back.

Reviewed March 14, 2020

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Dear Ibu Sarah, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for sharing and considering Hotel Santika ICE BSD City as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during stay with us. Thank you for praising the quality of some of our Breakfast menus at our Mandalika Restaurant . I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising of our room quality that was made more enjoyable to stay. On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests and I look forward to be welcoming you back on the near future for another memorable family experience. Best Regards, Hikmat Nugraha General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Yudha from Indonesia
Solo traveler
Deluxe King Room
Stayed 2 nights in August 2018

Best hotel for concert”

Directly located across ICE BSD, perfect for staying during concert so you can get in line faster and get back to bed faster after a long day

Reviewed August 13, 2019

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Dear Bapak Yudha, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to our breakfast variety, and we will communicate with our team to have an improvement. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best regards, Hikmat Nugraha General Manager.

Responded August 14, 2019
Hotel Santika Premiere ICE - BSD City
9.2
Exceptional
Deviena from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in February 2020

Good for short escape near Jakarta”

Our 2 nights stay was great. I love the staff, the very clean room, and the rooftop pool. The location is far from the main street so this place is perfect for short escape & if you bring your baby. My advices are, - kindly improve the recipe of Pancake & Pasta :) please use the good one for butter, provide the chocolate sauce instead of blueberry because it’s too sour for children. Pancake should be more fluvvy than yours. - kindly consider to have some space for baby & kids room that has several toys & book Overall, I’ll be back soon ;)

Reviewed March 02, 2020

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Dear Ibu Deviena, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement it's surrounding and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to our pancake and Pasta recipe, and we will communicate with our team to have an improvement. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best regards, Hikmat Nugraha General Manager.

Responded March 04, 2020
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
RIRIN from Indonesia
Couple
Deluxe King Room
Stayed 1 night in January 2019

Good Service”

Thank you, lancar nonton konsernya. deket dr venue tinggal jalan dan tempat nyaman.

Reviewed January 31, 2019

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Dear Ibu Ririn, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel have been designed to complement it's surrounding and the location. However, I do apologize if that aspect did not meet your expectation. We are always proud with of our associates as we count on them to create a memorable experience for our guests. We do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.

Responded February 05, 2019
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
I from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in January 2022

Nice Place for your business meet”

strategic location for business meetings and close to various entertainment and dining locations

Reviewed May 13, 2022

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Dear valued Guest, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement it,s surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. therefore, I do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.

Responded May 17, 2022
Hotel Santika Premiere ICE - BSD City
9.6
Exceptional
Andy from Indonesia
Solo traveler
Deluxe King Room
Stayed 2 nights in September 2019

Perfect if you are going to ICE”

The hotel is literally located inside ICE complex. Close to shopping malls (borderline walking distance, but can also easily get a car). There is a convenience store in the complex. Good selection of local flavours in breakfast. Will stay again if I have events in ICE.

Reviewed August 30, 2020

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Dear Bapak Andy, Greetings From Hotel Santika Premiere ICE BSD City. It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment in an online review recently. We are happy to read how much you enjoyed staying with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more. Your acknowledgments of the hospitality and services rendered by our associate will be shared with our team, in particular, will be pleased to know that their help in creating your enjoyable Journey. Thank you for staying with us and we hope you will return to stay at Hotel Santika Premiere ICE BSD City and let us accommodate you again. Sincerely Yours, Hikmat Nugraha General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Irene from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in December 2019

Nice family hotel worth the price”

Nice family hotel, location quite strategic, breakfast was good

Reviewed January 07, 2020

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Dear Ibu Irene, Greetings From Hotel Santika Premiere ICE BSD City. It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment in an online review recently. We are happy to read how much you enjoyed to stay with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more. Your acknowledgments of the hospitality and services rendered by our associate will be shared with our team in particular, will be pleased to know that their help in creating your enjoyable Journey. Thank you for staying with us and we hope you will return to stay at Hotel Santika Premiere ICE BSD City and let us accommodate you again. Sincerely Yours, Hikmat Nugraha General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
anto from Indonesia
Couple
Deluxe King Room
Stayed 1 night in January 2021

good location”

good location, clean, and humble staf

Reviewed January 03, 2021

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Dear Bapak Anto, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. therefore, I do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.

Responded February 22, 2021
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Deby from Indonesia
Solo traveler
Stayed 2 nights in December 2018

nice hotel”

clean hotel and staff nya ramah

Reviewed January 24, 2019

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Yang terhormat Ibu Deby, Salam Hangat dari Hotel Santika Premiere ICE BSD City, Terima kasih telah meluangkan waktunya dan memberikan ulasan positif di online review mengenai Hotel Santika Premiere ICE BSD City. Kami sangat bangga mendengar bahwa pengalaman menginapnya di Hotel Santika Premiere ICE BSD City sangat menyenangkan dan mengesankan, Kami juga sangat senang mendengar bahwa Ibu sangat puas atas pelayanan dan keramahan dari staff kami dan juga menu breakfast yang disediakan, kami juga akan teruskan input positif yang telah diberikan kepada Departement terkait. Ibu Deby yang terhormat, kami senantiasa menantikan kedatangannya kembali di Hotel Santika Premiere ICE BSD City dan tinggal bersama kami di masa yang akan datang. Ibu dapat menghubungi kami, apabila membutuhkan informasi lebih lanjut mengenai Hotel Santika Premiere ICE BSD City Salam hormat, Hikmat Nugraha. General Manager

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Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
NURUL from Malaysia
Solo traveler
Deluxe Twin Room
Stayed 2 nights in January 2020

Nearby exhibition hall”

Superb location for concert goers!

Reviewed January 25, 2020

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Dear Bapak Nurul, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. therefore, I do hope that we could host you again in the future. Best regards, Hikmat Nugraha General Manager.

Responded January 28, 2020
Hotel Santika Premiere ICE - BSD City
9.6
Exceptional
Sapto from Indonesia
Couple
Deluxe King Room
Stayed 2 nights in August 2019

Best Hotel near ICE BSD”

If you happen to watch any concert in BSD and need a place to stay; hence, this hotel will be the best choice.

Reviewed December 24, 2019

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Dear Bapak Sapto, Greetings from Hotel Santika Premiere ICE BSD City, Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations We are always proud of our associates as we count on them to create a memorable experience for our guests. therefore, I do hope that we could host you again in the future Best regards, Hikmat Nugraha General Manager.

Responded January 02, 2020
Hotel Santika Premiere ICE - BSD City
10.0
Exceptional
Mustika from Indonesia
Business traveler
Deluxe Twin Room
Stayed 1 night in January 2022

Staff Helpfull”

Early check in - segera call saat available room

Reviewed January 22, 2022

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Yang terhormat Ibu Mustika, Salam Hangat dari Hotel Santika Premiere ICE BSD City, Terima kasih telah meluangkan waktunya dan memberikan ulasan positif di online review mengenai Hotel Santika Premiere ICE BSD City. Kami sangat bangga mendengar bahwa pengalaman menginapnya di Hotel Santika Premiere ICE BSD City sangat menyenangkan dan mengesankan, Kami juga sangat senang mendengar bahwa Ibu sangat puas atas pelayanan dari staaf kami saat proses early check in, kami juga akan teruskan input positif yang telah diberikan kepada Departement terkait. Ibu Mustika yang terhormat, kami senantiasa menantikan kedatangannya kembali di Hotel Santika Premiere ICE BSD City dan tinggal bersama kami di masa yang akan datang. Ibu dapat menghubungi kami, apabila membutuhkan informasi lebih lanjut mengenai Hotel Santika Premiere ICE BSD City Salam hormat, Hikmat Nugraha. General Manager

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Hotel Santika Premiere ICE - BSD City
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